Hot News - Bank of Communications (Hong Kong) Limited

2024-04-15

Opening of Kwai Chung Wealth Management Centre

Please be informed that with effect from Monday, 29th April 2024, Kwai Chung Wealth Management Centre will be opened for business in Shop A, G/F, Effort Industrial Building, 2-8 Kung Yip Street, Kwai Chung, New Territories to provide comprehensive banking services (Note: Cash Counter Transactions Provided).

Should you have any enquiries, please call our Kwai Chung Branch at 3989 3450 or Customer Services Hotline at 223 95559 during office hours.

2024-04-11

Banking System Upgrade Notice

Due to system upgrade, services of Internet Banking, Mobile Banking and Securities Mobile Application will be suspended from 4:00a.m. to 9:00a.m. on 14th April 2024. The suspended services include:

Activate Internet Banking , Open Account, Open Investment Account, E-Statement and E-Advice Setting

The suspension period may be adjusted subject to the actual system maintenance progress. We apologize for any inconvenience caused. For enquiries, please visit our outlets or call our Customer Service Hotline at 223 95559.

2024-03-28

New Year Lucky Draw - Red Packet Winner List

For details, please click here.

2024-03-20

Suspension of Debit Card Services
Due to system upgrade, Debit Card services will be suspended from 6:00a.m. to 9:00a.m. on 14th April 2024. The suspended services include:

ATM Services
EPS Transactions (including PPS)
Debit Card Physical Card Spending Transactions
Apple Pay Spending Transactions
UnionPay App Debit Card Transactions

2024-03-18

Closure of Shatin City One Branch
Please be informed that our Shatin City One Branch will be closed at the close of business on Saturday, 18 May 2024 and will be merged with Shatin Branch (Address: Shop Nos. 8D, 8E and 8F, Level 1, Shatin Lucky Plaza, Nos. 1-15 Wang Pok Street, Shatin, New Territories) for business with effect from Monday, 20 May 2024.

Should you have any enquiries, please call our Shatin City One Branch at 3989 3740 or Customer Services Hotline at 2239 5559 during office hours.

Notice to terminate Securities Counter services at Shatin City One Branch
Please be informed that the Securities Counter services of Shatin City One Branch will be terminated on Saturday, 18 May 2024. Customer can continue to enjoy our Securities Trading services via the Internet, Kiosk, Automated IVR telephone service, Operator-assisted hotline and BOCOM(HK) Securities Mobile Application. We apologize for any inconvenience caused.

You can place securities trading order through multiple channels:

Internet Banking - www.hk.bankcomm.com
Kiosk
Automated IVR telephone service / Operator-assisted hotline - 2913 3833
BOCOM(HK) Securities Mobile Application

Should you have any enquiries, please call our Shatin City One Branch at 3989 3740 or Customer Services Hotline at 2239 5559 during office hours.

Risk Disclosure Statement: The prices of securities fluctuate, sometimes dramatically. The price of a security may move up or down, and may become valueless. It is as likely that losses will be incurred rather than profit made as a result of buying and selling securities.

2024-03-15

Relocation Notice for North Point Branch

Please be informed that with effect from Monday, 15 July 2024, our BComBEST Services of North Point Branch (Address: Portion B of Shop 13, G/F, King's Tower, No. 480 King's Road, North Point, Hong Kong) will be moved back to Shops Nos. 1-4, G/F, Maylun Apartments, 442-456 King's Road, North Point, Hong Kong for business.

We apologize for any inconvenience caused.

Should you have any enquiries, please call North Point Branch at 3989 3268 or Customer Services Hotline at 223 95559 during office hours.

2024-03-14

Banking System Upgrade Notice

We will conduct the bank system upgrade starting from 11:00pm on 13 April 2024 (Saturday) and certain bank services will be suspended during the period. Please click here for details.

2024-02-29

New Year Lucky Draw - Notice of the end of ‘Instant Win’ Cash Rewards
Due to overwhelming response, the quota of ‘Instant Win’ Cash Rewards is full. Thank you for your support!

For enquiries, please contact our Customer Services Hotline at (852) 223 95559 during office hours.

Bank of Communications (Hong Kong) Winter Top Rewards Lucky Draw—The Activate Internet Banking Lucky Draw

For the Phase 1 Winner List, please click here

For the Phase 2 Winner List, please click here

2024-02-19

Opening of Sheung Shui Wealth Management Centre
Please be informed that with effect from Monday, 19th February 2024, Sheung Shui Wealth Management Centre will be opened for business in G/F and 1/F, No. 89-95 San Fung Avenue, New Territories to provide a comprehensive banking services (Note: Non-Cash Counter Transactions Provided).

Should you have any enquiries, please call our Sheung Shui Branch at 3989 3880 or Customer Services Hotline at 223 95559 during office hours.

2024-01-29

Extension of ‘SMS Sender Registration Scheme’ to Banking Industry
To help members of the public verify the identities SMS sender, and prevent fraudsters from sending scam SMS messages masquerading as banks, ‘SMS Sender Registration Scheme’ will be launched with the support of the Hong Kong Monetary Authority, the Hong Kong Association of Banks, the Hong Kong Police Force, Office of the Communications Authority and the telecommunications industry.

Effective from 28 January 2024, the Bank will use the following ‘Registered SMS Sender IDs’ with the prefix ‘#’ to send SMS messages to local subscribers of mobile services:

#BANKCOMM
#BOCOM
#BOCOMHK

Please note that the Scheme is not applicable to local subscribers of Single-Card-Multiple-Numbers / One-Card-Two-Numbers mobile service provided by non-Hong Kong operators.

2024-01-26

Investment Fund Trading System Maintenance Notice

To upgrade our service, our Bank will conduct system maintenance of our Investment Fund Trading System during the period from 27 January 2024 (Saturday) 10:00pm. to 28 January 2024 (Sunday) 01:00am. (Hong Kong Time). During the said period, the Investment Fund Trading Services through our Internet Banking and Mobile Banking will be temporarily suspended. The Investment Fund Trading Services suspension period may be adjusted, subject to the actual system maintenance progress. We reserve the right to adjust the service suspension period without prior notice. Customers are advised to make necessary arrangement in advance. We apologize for any inconvenience caused.

For enquiries, please contact our Customer Services Hotline at (852) 223 95559 during office hours.

2024-01-16

Subscription Channels for Airport Authority Retail Bonds
From 17 January 2024 9:00 a.m. till 25 January 2024 2:00 p.m., customers, who subscribe the Airport Authority Retail Bonds through our branches, internet banking, mobile banking or subscription hotline, will enjoy 7 fee waiver including Subscription Handling Fee, Buy Transaction Fee, Sell Transaction Fee, Redemption Fee at maturity, Custodian Fee, Cash Collection Fee and Service charge for Transfer In of bond. (Service charge for Transfer Out of bond is applied (if applicable), please refer to “Charges of Retail Banking Services” for details). Investment involves risks. Please click here for details.

2023-12-17

Closure of Fanling Branch
Please be informed that our Fanling Branch will be closed at the close of business on Saturday, 17 February 2024 and merged with Sheung Shui Branch (Address: Shops 1010-1014, G/F., Sheung Shui Centre, Sheung Shui, New Territories) for business with effect from Monday, 19 February 2024.

Should you have any enquiries, please call our Fanling Branch at 3989 3900 or Customer Services Hotline at 2239 5559 during office hours.

Notice to terminate Securities Counter services at Fanling Branch
Please be informed that the Securities Counter services of Fanling Branch will be terminated on Saturday, 17 February 2024. Customer can continue to enjoy our Securities Trading services via the Internet, Kiosk, Automated IVR telephone service, Operator-assisted hotline and BOCOM(HK) Securities Mobile Application. We apologize for any inconvenience caused.

You can place securities trading order through multiple channels:

Internet Banking - www.hk.bankcomm.com
Kiosk
Automated IVR telephone service / Operator-assisted hotline - 2913 3833
BOCOM(HK) Securities Mobile Application

Should you have any enquiries, please call our Fanling Branch at 3989 3900 or Customer Services Hotline at 22395559 during office hours.

Risk Disclosure Statement

The prices of securities fluctuate, sometimes dramatically. The price of a security may move up or down, and may become valueless. It is as likely that losses will be incurred rather than profit made as a result of buying and selling securities.

2023-12-07

Notice of the Launch of “FPS x PromptPay QR Payment” Services
“FPS x PromptPay QR Payment” services are launched on 4 December 2023. Customers are able to utilize their BOCOM(HK) Mobile App scan QR Code and make payments at over 8 million PromptPay merchants in Thailand via FPS, while Thai visitors can pay at FPS merchants via scanning FPS QR code in Hong Kong via PromptPay. This enhances the payment experience and provides an additional safe and faster option to customers in both places. For details of the Cross Border QR Payment Services, please click here.

2023-12-01

System Maintenance Notice

To improve our service, we will conduct system maintenance during the period from 3:00 am to 7:00 am on 3 December 2023 (Sunday)(Hong Kong Time). During that period, Internet Banking, Mobile Banking, Securities Mobile Application, Corporate Internet Banking, Corporate Mobile Banking, BComONE – Academy, Merchant Payment Collection Service, Kiosk and ATM will be affected. Customers are advised to make necessary arrangement in advance. We apologize for any inconvenience caused.

For enquiries, please contact our Customer Services Hotline at (852) 223 95559 during office hours.

2023-11-24

Important Security Notice: Exercise Caution with Mobile Applications
Please exercise utmost caution regarding malware that can manipulate your mobile device. When you are prompted to open suspicious links or download applications, it is crucial to proceed with caution. Before installing any applications, take the time to carefully evaluate the permission requirements of the respective mobile applications. If you come across any suspicious permission requests, it is advised not to install the related mobile applications. Unless you are completely certain, do not allow your system to install mobile applications from unknown sources. For details, please click here.

2023-11-17

Securities Trading System Maintenance Notice
To improve our service, our Securities Trading System will be under maintenance during the period from 12:00 am to 12:00 pm on 19 November 2023 (Sunday) (Hong Kong Time). During that period, our Securities Trading Services will be affected. We apologize for any inconvenience caused.

For enquiries, please contact our Customer Services Hotline at (852) 223 95559 during office hours.

2023-11-16

Notice of the Changes in Securities Trading Services
With effect from 17 November 2023, our securities service charges will be revised. For details, please click here.

2023-11-08

Notice for change of Customer Opinion Hotline number and system upgrade
To improve our service, we will upgrade the hotline system and transfer the hotline number during the period from 3:30 am to 7 am on 9 December 2023 (Saturday) (Hong Kong Time). During that period, hotline services may be affected. We apologize for any inconvenience caused.

Please note that our Customer Opinion Hotline number will be changed to 2165 6123 from 7 am on 9 December 2023 (Saturday) (Hong Kong Time) onwards.

For enquiries, please contact our Customer Services Hotline at (852) 223 95559 during office hours.

2023-10-24

Notice of adjustment on Charges of Retail Banking Services

With effect from 26 November 2023, our Charges of Retail Banking Services will be adjusted, please click here to download the “Customer Notice” .

2023-10-16

Notice of Amendments on Bank of Communications （HongKong） Limited （“Bank”） DreamCash Personal Loan Terms and Conditions DreamCash Tax Loan Terms and Conditions

With effect from 15 November 2023, the Terms and Conditions in relation to Bank of Communications (Hong Kong) Limited (“Bank”)’s DreamCash Personal Loan & DreamCash Tax Loan will be amended (“Amendments”). For details, please click here.

Phone Banking System Maintenance Notice

To improve our service, we will upgrade our Phone Banking System during the period from 9:00 pm on 17 November 2023 (Friday) to 1:30 am on 18 November 2023 (Saturday) (Hong Kong Time). During that period, the Phone Banking Services will be affected. Customers are advised to make necessary arrangement in advance or use other eChannels e.g. our Internet Banking and Mobile Banking. We apologize for any inconvenience caused.

For enquiries, please contact our Customer Services Hotline at (852) 223 95559 during office hours.

2023-10-11

Relocation of Global Banking

Please be informed that with effect from Monday, 11 December 2023, our Global Banking will be moved to 19/F, Wheelock House, 20 Pedder Street, Central, Hong Kong for business.

Should you have any enquiries, please call our Global Banking at 2973 8850 or Customer Services Hotline at 223 95559 during office hours.

2023-10-10

Notice on Shatin Branch Services

Due to power outage of Shatin Branch, the branch’s business hours will be adjusted to 11:30am - 3:30pm on 11 Oct 2023 (Wednesday) and 12 Oct 2023 (Thursday).

ATM services are expected to be temporarily suspended from 9:00am to 10:45am and from 5:00pm to 6:00pm on 12 Oct 2023 (Thursday) until the electricity supply is restored.

Customers can continue to use our Internet Banking www.hk.bankcomm.com or Mobile Banking App (download the application through the following QR Code) for services.

Should you have any enquiries, please call our Customer Services Hotline at 2239 5559. We apologize for any inconvenience caused.

2023-09-29

Faster Payment System FPS Maintenance Notice

Hong Kong Interbank Clearing Limited will conduct system maintenance of the Faster Payment System during the period specified below (Hong Kong Time). During that period, the FPS services, which are available for customers via our Internet Banking, Mobile Banking, Corporate Internet Banking, Corporate Mobile Banking, BComONE – Academy and Merchant Payment Collection Service will be temporarily suspended. For details, please refer to the table below:

Date	From	To	Service Not Available
26 Nov 2023 (Sunday)	01:00	11:15	Internet Banking Services, Mobile Banking Services: FPS Service Setting, FPS Fund Transfer, FPS Transaction Enquiry, FPS QR Code, Electronic Direct Debit Authorization (abbr: eDDA, which is only applicable to Internet Banking Services) Corporate Internet Banking Services# , Corporate Mobile Banking#: FPS Transfer, FPS Addressing Services, FPS Refund, Upload batch transactions (FPS – General Transfer), FPS Transactions Enquiry, FPS Merchant Service , eDDA BComONE – Academy: FPS QR code Payment Services Merchant Payment Collection Service: FPS QR code Payment Collection Services

The FPS Services suspension period may be adjusted subject to the actual system maintenance progress. We reserve the right to adjust the service suspension period without prior notice. Customers are advised to make necessary arrangement in advance. We apologize for any inconvenience this may cause.

For enquiries, please contact our Customer Services Hotline at (852) 223 95559 during office hours.

#For enquiries in relation to Corporate Internet Banking Services, please contact our Customer Services Hotline at (852) 226 99388.

2023-09-27

Closure of Siu Sai Wan Branch

Please be informed that our Siu Sai Wan Branch will be closed at the close of business on Saturday, 6 Januray 2024 and merged with Chaiwan Branch (Address: G/F., 121-121A Wan Tsui Road, Chai Wan Cinema Building, Chaiwan, Hong Kong) for business with effect from Monday, 8 Januray 2023.

Should you have any enquiries, please call our Siu Sai Wan Branch Branch at 3989 3350 or Customer Services Hotline at 223 95559 during office hours.

2023-09-25

Bank of Communications （Hong Kong） extends Business Hours for 3 Selected Branches

In order to better serve customers, Bank of Communications (Hong Kong) will extend the business hours of Hennessy Road Branch, Tsim Sha Tsui Branch and Sheung Shui Branch during weekends and public holidays from 1 to 15 October 2023. Account opening and integrated banking services are available by appointment. Please visit the branches or call our Customer Services Hotline at (852) 2239 5559 for details.

Business hour extension arrangement from 1 to 15 October 2023
Monday to Saturday: 9a.m. to 5p.m.

Sunday and public holiday: 11a.m. to 3p.m.

Hennessy Road Branch: G/F, Bank of Communications Building, 368 Hennessy Road, Hong Kong
Tsim Sha Tsui Branch: Shop Nos 1-3 on G/F, CFC Tower, 22-28 Mody Road, Tsimshatsui, Kowloon
Sheung Shui Branch: Shops 1010-1014, G/F, Sheung Shui Centre, Sheung Shui, New Territories

Note: Retail non-cash banking services are only available during the extended hours (1p.m. to 5p.m. on Saturday, 11a.m. to 3p.m. on Sunday and public holiday).

Bank of Communications （Hong Kong） Top Rewards Lucky Draw - Phase 3 Chill Rewards Winner List.
For details, please click here.

2023-09-17

Subscription Channels for Retail Green Bonds issued by The Government of The Hong Kong Special Administrative Region
From 18 September 2023 9:00 a.m. till 28 September 2023 2:00 p.m., customers, who subscribe the Government of Hong Kong Special Administrative Region Retail Green Bonds through our branches, internet banking, mobile banking or subscription hotline, will enjoy 7 fee waiver including Subscription Handling Fee, Buy Transaction Fee, Sell Transaction Fee, Redemption Fee at maturity, Custodian Fee, Cash Collection Fee and Service charge for Transfer In of bond. (Service charge for Transfer Out of bond is applied (if applicable), please refer to “Charges of Retail Banking Services” for details). Investment involves risks. Please click here for details.

2023-09-01

Notice to terminate Securities Counter services at North Point Branch

Please be informed that the Securities Counter services of North Point Branch will be terminated on Saturday, 2 December 2023. Customer can continue to enjoy our Securities Trading services via the Internet, Kiosk, Automated IVR telephone service, Operator-assisted hotline and BOCOM(HK) Securities Mobile Application. We apologize for any inconvenience caused.

You can place securities trading order through multiple channels:

Internet Banking - www.hk.bankcomm.com
Kiosk
Automated IVR telephone service / Operator-assisted hotline - 2913 3833
BOCOM(HK) Securities Mobile Application

Should you have any enquiries, please call our North Point Branch at 3989 3268 or Customer Services Hotline at 223 95559 during office hours.

Risk Disclosure Statement

2023-08-28

Notice of the Changes in Securities Trading Services

With effect from 28 August 2023, our securities service charges will be revised. For details, please click here.

Bank of Communications （Hong Kong） Top Rewards Lucky Draw - Phase 2 Chill Rewards Winner List.
For details, please click here.

2023-08-10

Bank of Communications （Hong Kong） Top Rewards Lucky Draw - Phase 1 Chill Rewards Winner List.
For details, please click here.

2023-08-01

Notice to terminate Securities Counter services at Siu Sai Wan Branch

Please be informed that the Securities Counter services of Siu Sai Wan Branch will be terminated on Saturday, 7 October 2023. Customer can continue to enjoy our Securities Trading services via the Internet, Kiosk, Automated IVR telephone service, Operator-assisted hotline and BOCOM(HK) Securities Mobile Application. We apologize for any inconvenience caused.

You can place securities trading order through multiple channels:

Internet Banking - www.hk.bankcomm.com
Kiosk
Automated IVR telephone service / Operator-assisted hotline - 2913 3833
BOCOM(HK) Securities Mobile Application

Should you have any enquiries, please call our Siu Sai Wan Branch at 3989 3350 or Customer Services Hotline at 223 95559 during office hours.

Risk Disclosure Statement

2023-07-28

2023 Q2 Remote Account Opening Service Welcome Rewards – HKD 888 Cash Reward Draw Winner List
Please click here for details.

2023-07-27

Subscription Channels for Silver Bond issued by The Government of The Hong Kong Special Administrative Region
From 28 July 2023 9:00 a.m. till 9 August 2023 2:00 p.m., customers, who subscribe the Government of Hong Kong Special Administrative Region Silver Bond through our branches, internet banking, mobile banking or subscription hotline, will enjoy 7 fee waiver including Subscription Handling Fee, Buy Transaction Fee, Sell Transaction Fee, Redemption Fee at maturity, Custodian Fee, Cash Collection Fee and Service charge for Transfer In of bond. (Service charge for Transfer Out of bond is applied (if applicable), please refer to “Charges of Retail Banking Services” for details). Investment involves risks. Please click here for details.

2023-06-07

“BOCOM The Year Of Rabbit” Promotion：5th Anniversary Lucky Pocket DrawWinners List

Please click here for details.

2023-06-02

Mobile Token System Maintenance Notice

To improve our service, we will upgrade our Mobile Token System during the period from 11:00 pm on 3 June 2023 (Saturday) to 7:00 am on 4 June 2023 (Sunday) (Hong Kong Time). During that period, the Mobile Token and Biometric Authentication functions on our Internet Banking, Mobile Banking, Securities Mobile Application, Corporate Internet Banking and Corporate Mobile Banking will be affected. Customers are advised to make necessary arrangement in advance. We apologize for any inconvenience caused.

For enquiries, please contact our Customer Services Hotline at (852) 223 95559 during office hours.

2023-06-01

Notice of Amendments regarding FWD Cobrand Card product offer
Please click here for details.
Notice of adjustment on Charges of Retail Banking Services

With effect from 1 July 2023, various Charges of our Retail Banking Services will be adjusted, please click here to download the “Customer Notice”.

2023-05-16

Notice of Temporary Suspension of Coupon Station Service

Due to system upgrade, the Coupon Station Service provided by Bank of Communications Co., Ltd Pacific Credit Card Centre will be suspended from 16 May 2023 until further notice. Please be aware that during the suspension period, customers will neither be able to browse the merchants and promotion details, nor perform other functions such as coupon purchase or refund request. Should customers have any unused coupon expired during the suspension period, refund will be automatically arranged by the system.

For any enquiries, please contact our Customer Services Hotline at (852) 223 95559 during office hours.

2023-05-05

Remote Account Opening Service Welcome Rewards – New Year's HKD 888 Red Packet Draw Winner List
Please click here for details.

2023-05-02

Notice to terminate Securities Counter services at Kwai Chung Branch
Please be informed that the Securities Counter services of Kwai Chung Branch will be terminated on Saturday, 8 July 2023. Customer can continue to enjoy our Securities Trading services via the Internet, Kiosk, Automated IVR telephone service, Operator-assisted hotline and BOCOM(HK) Securities Mobile Application. We apologize for any inconvenience caused.

You can place securities trading order through multiple channels:

Internet Banking - www.hk.bankcomm.com
Kiosk
Automated IVR telephone service / Operator-assisted hotline - 2913 3833
BOCOM(HK) Securities Mobile Application

Should you have any enquiries, please call our Kwai Chung Branch at 3989 3450 or Customer Services Hotline at 223 95559 during office hours.

Risk Disclosure Statement

2023-04-25

Faster Payment System FPS Maintenance Notice

Hong Kong Interbank Clearing Limited will conduct system maintenance of the Faster Payment System during the period specified below (Hong Kong Time). During that period, the FPS services, which are available for customers via our Personal Internet Banking, Mobile Banking, Corporate Internet Banking, Corporate Mobile Banking, BComONE – Academy and Merchant Payment Collection Service will be temporarily suspended. For details, please refer to the table below:

Date	From	To	Service Not Available
14 May 2023 (Sunday)	01:00	11:15	Personal Internet Banking Services, Mobile Banking Services: FPS Service Setting, FPS Fund Transfer, FPS Transaction Enquiry, FPS QR Code, Electronic Direct Debit Authorization (abbr: eDDA, which is only applicable to Internet Banking Services) Corporate Internet Banking Services# , Corporate Mobile Banking#: FPS Transfer, FPS Addressing Services, FPS Refund, Upload batch transactions (FPS – General Transfer), FPS Transactions Enquiry, FPS Merchant Service , eDDA BComONE – Academy: FPS QR code Payment Services Merchant Payment Collection Service: FPS QR code Payment Collection Services

For enquiries, please contact our Customer Services Hotline at (852) 223 95559 during office hours.

#For enquiries in relation to Corporate Internet Banking Services, please contact our Customer Services Hotline at (852) 226 99388.

2023-03-30

Notice of adjustment on Charges of Retail Banking Services
With effect from 30 April 2023, our Charges of Retail Banking Services will be adjusted, please click here to download the “Customer Notice” .

2023-03-01

Relocation of Shatin Branch

Please be informed that with effect from Monday, 8 May 2023, Shatin Branch will be moved to Shop Nos. 8E and 8F, Level 1, Shatin Lucky Plaza, Nos. 1-15 Wang Pok Street, Shatin, New Territories for business.

Should you have any enquiries, please call our Shatin Branch at 3989 3780 or Customer Services Hotline at 223 95559 during office hours.

2023-02-22

“BOCOM Hong Kong 88th Anniversary Presents” Promotion: Rewards you with HKD88,888 Cash Rebate Lucky Draw Winners List

Please click here for details.

2023-02-21

Real-name Registration for SIM Card Special Announcement

According to the arrangement by Office of the Communication Authority, any unregistered pre-paid SIM cards cannot be used after 23 Feb 2023. If you are using a pre-paid SIM card number as your contact number in our bank, please promptly complete the real-name registration with your telecommunications service provider on or before 23 Feb 2023, or update your contact number in our record for full access to our electronic banking services and receiving our phone calls and SMS messages.

2023-02-06

Q4 Remote Account Opening Service Welcome Rewards – 2022 December MyLink Customer Lucky Draw Winner List
Please click here for details.

2023-01-09

Q4 Remote Account Opening Service Welcome Rewards – 2022 November MyLink Customer Lucky Draw Winner List
Please click here for details.

2022-12-20

Notice to terminate of Safe Deposit Box Service at Hunghom Branch

Please be informed that the Safe Deposit Box Service of Hunghom Branch will be terminated on Saturday, 29 April 2023. We apologize for any inconvenience caused.

Should you have any enquiries, please call our Hunghom Branch at 3989 3470 or Customer Services Hotline at 223 95559 during office hours.

2022-12-19

Notice of the launch for “BOCOMHK Corporate Mobile App” mobile application

New “BOCOM(HK) Corporate Mobile App” mobile application was launched.

Search and download “BOCOM(HK) Corporate Mobile App” at App Store or Google Play to enjoy the new services. No further application is required if you are existing Corporate Internet Banking customers.

“BOCOM(HK) Corporate Mobile App” mobile application provides the following functions:

Mobile Token	Use only Mobile Token PIN or Biometric Authentication to login Corporate Mobile App and approve transactions without carrying a physical security device.
Account Enquiry	Enquire account balance and transaction records, balances of Loans Accounts, details of remittance transactions, cheque status, e-Statement and transaction records of Master/ Sub Account.
Pending Transaction	Enquire, approve or reject transactions which are pending for your approval.
Schedule	Enquire or cancel approved scheduled instructions which have not yet been processed.
Online Transaction	Enquire the approved“Corporate Internet Banking” and “Corporate Mobile Banking” transactions.

For enquiries, please contact our Customer Service Hotline at (852)226 99388.

2022-12-16

ATM Cheque Deposit Function Out of Service

Due to system upgrade, all Cheque deposit functions of our ATMs will be suspended from 09:00am on 17 December 2022 till 6:00pm on 28 December 2022. Please be aware that this will have no impact on other ATM services.

The ATM cheque deposit service suspension period may be adjusted subject to the actual system upgrade progress. We reserve the right to adjust the service suspension period without prior notice. Customers are advised to make necessary arrangement in advance. We apologize for any inconvenience caused.

Should you have any queries, please contact our Customer Services Hotline on (852) 223 95559 for further assistance.

2022-12-15

Notice of Amendments on Terms and Conditions and Key Facts Statement KFS for Bank of Communications HongKong Limited "Bank" DreamCash Personal Loan / Balance Transfer / DreamCash Tax Loan
With effect from 30 December 2022, the Terms and Conditions and Key Facts Statement (KFS) in relation to Bank of Communications (Hong Kong) Limited (“Bank”)’s DreamCash Personal Loan / Balance Transfer / Tax Loan will be amended (“Amendments”) which the related Annualised Overdue/Default Interest Rate would be reduced. For details, please click here.

2022-12-09

Celebrations of the 25th Anniversary of the establishment of HKSAR and WeChat Banking Customer Interaction Event: WeChat Online Linkage Lucky Draw Winner List
Please click here for details.
Q4 Remote Account Opening Service Welcome Rewards – 2022 October MyLink Customer Lucky Draw Winner List
Please click here for details.

2022-11-25

Notice of the Changes in Securities Trading Services
With effect from 1 January 2023, our securities service charges will be revised. For details, please click here.

2022-11-18

Celebrations of the 25th Anniversary of the establishment of HKSAR and 88th Anniversary of Bank of Communications in HKSAR: Mobile Banking Lucky Draw-Rainbow Prize Winner List
For the winner list of Celebrations of the 25th Anniversary of the establishment of HKSAR and 88th Anniversary of Bank of Communications in HKSAR: Mobile Banking Lucky Draw - Rainbow Prize, please click here.

2022-11-10

2022Q3 Savings Growth Reward x 88th Anniversary 3328 Lucky Draw -----“Reward 2: 88th Anniversary 3328 Lucky Draw”Winners List
Please click here for details.

2022-11-01

2022Q3“Double Happiness” Promotion July to September 2022 -“Online Delighted Time Deposit” x “HKSAR 25th Anniversary's 2022 Lucky Draw” Winners List
Please click here for details.

2022-10-26

Relocation of Ngau Tau Kok Branch
Please be informed that with effect from Monday, 16 January 2023, Ngau Tau Kok Branch will be moved to Shop E1 & Portion of Shop D, G/F, Lee Kee Building, No. 55 Ngau Tau Kok Road, Kowloon for business.
Should you have any enquiries, please call our Ngau Tau Kok Branch at 3989 3600 or Customer Services Hotline at 223 95559 during office hours.

Notice to terminate Securities Counter services at Ngau Tau Kok Branch

Please be informed that the Securities Counter services of Ngau Tau Kok Branch will be terminated on Saturday, 14 January 2023. Customer can continue to enjoy our Securities Trading services via the Internet, Kiosk, Automated IVR telephone service, Operator-assisted hotline and BOCOM(HK) Securities Mobile Application. We apologize for any inconvenience caused.

You can place securities trading order through multiple channels:

Internet Banking - www.hk.bankcomm.com

Kiosk

Automated IVR telephone service / Operator-assisted hotline - 2913 3833

BOCOM(HK) Securities Mobile Application

Should you have any enquiries, please call our Ngau Tau Kok Branch at 3989 3600 or Customer Services Hotline at 223 95559 during office hours.

Risk Disclosure Statement

2022-10-25

Faster Payment System FPS Maintenance Notice

According to HKICL, the FPS services of Personal Internet Banking, Mobile Banking, Corporate Internet Banking, BComONE – Academy and Merchant Payment Collection Service will be unavailable from 1:00 am to 11:15 am on 30 October 2022 (Sunday) due to maintenance of FPS system. For details, please refer to the table below:

Date

From

Service Not Available

30 Oct 2022 (Sunday)

01:00

11:15

Personal Internet Banking Services, Mobile Banking Services: FPS Service Setting, FPS Fund Transfer, FPS Transaction Enquiry, FPS QR Code, Electronic Direct Debit Authorization (abbr: eDDA, which is only applicable to Internet Banking Services)

Corporate Internet Banking Services#: FPS Transfer, FPS Addressing Services, FPS Refund, Upload batch transactions (FPS – General Transfer), FPS Transactions Enquiry, FPS Merchant Service , eDDA

BComONE – Academy: FPS QR code Payment Services

Merchant Payment Collection Service: FPS QR code Payment Collection Services

The FPS service suspension period may be adjusted subject to the actual system maintenance progress. We reserve the right to adjust the service suspension period without prior notice. Customers are advised to make necessary arrangement in advance. We apologize for any inconvenience this may cause.

For enquiries, please contact our Customer Services Hotline at (852) 223 95559 during office hours.

#For enquiries of Corporate Internet Banking Services, please contact our Customer Services Hotline at (852) 226 99388.

2022-10-19

Services of the following retail branch have been adjusted as individual staff member was preliminarily tested positive for COVID-19:

Branch Name	Address	Closing Date	Re-Opening Date
Hong Kong Island
Wanchai Branch	Shop B on G/F., Johnston Court, 32-34 Johnston Road, Hong Kong	19 October (Wednesday)	20 October(Thursday)

The Bank has been taking precautionary measures prudently at all branches, including more frequent deep cleaning and disinfection of branch premises on top of the regular daily cleaning schedule, all employees are requested to measure their body temperature before work and to put on surgical masks at work. The Bank always reminds its staff to regularly wash and sanitise their hands. Staff of the Bank would help customers to check body temperature when entering the branches and customers are encouraged to put on surgical masks. Hand sanitizer is offered in branches for use, if needed.

The Bank is committed to maintaining quality banking services. During the special circumstances, customers are advised to use the Bank’s internet banking to meet their banking needs. For enquiries, please call the Bank’s Customer Service Hotline at 223 95559.

Please scan the below QR code to visit our website for branches location if necessary:

2022-10-17

Services of the following retail branch have been adjusted as individual staff member was preliminarily tested positive for COVID-19:

Branch Name	Address	Closing Date	Re-Opening Date
Hong Kong Island
Quarry Bay Branch	Shops 2, G/F., No. 1001 King's Road, Quarry Bay, Hong Kong	17 October (Monday)	18 October(Tuesday)

Please scan the below QR code to visit our website for branches location if necessary:

2022-10-15

Services of the following retail branch have been adjusted as individual staff member was preliminarily tested positive for COVID-19:

Branch Name	Address	Closing Date	Re-Opening Date
Hong Kong Island
Chaiwan Branch	G/F., 121-121A Wan Tsui Road, Chai Wan Cinema Building, Chaiwan, Hong Kong	15 October (Saturday)	17 October(Monday)

Please scan the below QR code to visit our website for branches location if necessary:

2022-10-14

Services of the following retail branch have been adjusted as individual staff member was preliminarily tested positive for COVID-19:

Branch Name	Address	Closing Date	Re-Opening Date
Hong Kong Island
King's Road Branch	G/F, Kailey Court, 67-71 King's Road, Hong Kong	14 October (Friday)	15 October(Saturday)

Please scan the below QR code to visit our website for branches location if necessary:

Notice of the Changes in Securities Trading Services

With effect from 14 November 2022, our securities service charges will be revised. For details, please click here.

2022-10-12

Services of the following retail branch have been adjusted as individual staff member was preliminarily tested positive for COVID-19:

Branch Name	Address	Closing Date	Re-Opening Date
Hong Kong Island
Taikoo Shing Branch	Shop 38, G/F., CityPlaza 2, 18 Taikoo Shing Road, Hong Kong	12 October (Wednesday)	13 October(Thursday)

Please scan the below QR code to visit our website for branches location if necessary:

2022-10-03

Services of the following retail branch have been adjusted as individual staff member was preliminarily tested positive for COVID-19:

Branch Name	Address	Closing Date	Re-Opening Date
Hong Kong Island
King's Road Branch	G/F, Kailey Court, 67-71 King's Road, Hong Kong	3 October (Monday)	5 October(Wednesday)

Please scan the below QR code to visit our website for branches location if necessary:

2022-09-30

Bank of Communications （Hong Kong） Announces Branch Service Change Update

Bank of Communications (Hong Kong) Limited holds the health and safety of our customers and employees in the highest regard. In view of the latest COVID-19 situation, we now update our precautionary measures and our service arrangements.

Services of the following retail branch have been adjusted as individual staff member was preliminarily tested positive for COVID-19:

Branch Name	Address	Closing Date	Re-Opening Date
Kowloon
Lam Tin Branch	Shop No. 5 & 9, G/F., Kai Tin Towers, 51-67C Kai Tin Road, Lam Tin, Kowloon	30 September (Friday)	3 October (Monday)

Please scan the below QR code to visit our website for branches location if necessary:

2022-09-29

Bank of Communications （Hong Kong） Announces Branch Service Change Update

Services of the following retail branches have been adjusted as individual staff members were preliminarily tested positive for COVID-19:

Branch Name	Address	Closing Date	Re-Opening Date
Hong Kong Island
Wanchai Branch	Shop B on G/F., Johnston Court, 32-34 Johnston Road, Hong Kong	29 September (Thursday)	30 September (Friday)
Kowloon
Lam Tin Branch	Shop No. 5 & 9, G/F., Kai Tin Towers, 51-67C Kai Tin Road, Lam Tin, Kowloon	29 September (Thursday)	30 September (Friday)

Please scan the below QR code to visit our website for branches location if necessary:

2022-09-28

Services of the following retail branch have been adjusted as individual staff member was preliminarily tested positive for COVID-19:

Branch Name

Address

Closing Date

Re-Opening Date

Kowloon

Mongkok Branch

G/F and 1/F, Shun Wah Building, Nos. 735 & 735A Nathan Road, Mongkok, Kowloon

28 September
(Wednesday)

29 September
(Thursday)

Please scan the below QR code to visit our website for branches location if necessary:

2022-09-26

Bank of Communications （Hong Kong） Announces Branch Service Change Update

Services of the following retail branches have been adjusted as individual staff members were preliminarily tested positive for COVID-19:

Branch Name	Address	Closing Date	Re-Opening Date
New Territories
Nina Tower Wealth Management Centre	Suite 2304 on 23/F, Tower 2, Nina Tower, No. 8, Yeung Uk Road, Tsuen Wan, New Territories	26 September (Monday)	27 September (Tuesday)
Tseung Kwan O Branch	Shop Nos. 252A, 252B & 253 on Level 2, Metro City Phase I, Tseung Kwan O, New Territories	26 September (Monday)	27 September (Tuesday)

Please scan the below QR code to visit our website for branches location if necessary:

2022-09-24

Services of the following retail branch have been adjusted as individual staff member was preliminarily tested positive for COVID-19:

Branch Name

Address

Closing Date

Re-Opening Date

New Territories

Tiu Keng Leng Branch

Shops Nos. L2-064 and L2- 065, Level 2, Metro Town, Tiu Keng Leng, New Territories

24 September
(Saturday)

26 September
(Monday)

Please scan the below QR code to visit our website for branches location if necessary:

2022-09-19

Services of the following retail branch have been adjusted as individual staff member was preliminarily tested positive for COVID-19:

Branch Name

Address

Closing Date

Re-Opening Date

Kowloon

Hunghom Branch

Shop A6, G/F., Whampoa Estate Planet Square, 1-3 Tak Man Street, Kowloon

19 September
(Monday)

20 September
(Tuesday)

Please scan the below QR code to visit our website for branches location if necessary:

2022-09-15

System Maintenance Notice – Extension of Suspension Period

Due to system maintenance of the Bank, Internet Banking Services, Mobile Banking Services, Securities Mobile Application and Corporate Internet Banking Services will be suspended on the following time slot (Hong Kong Time). For details, please refer to the table below:

Date

From

Service Not Available

September 18, 2022

(Sunday)

1:00 a.m

7:00 a.m

Internet Banking Services*, Mobile Banking Services*, Securities Mobile Application and Corporate Internet Banking Services*#

*(suspension period will be extended for around 2 hours against the original maintenance schedule 1:00 – 5:00)

The service suspension period may be adjusted subject to the maintenance progress. We reserve the right to adjust the service suspension period without prior notice. Customers are advised to make necessary arrangement/ related payment for the required service in advance. We apologize for any inconvenience caused.

For enquiries, please contact our Customer Services Hotline at (852) 223 95559 during office hours.

# For enquiries on Corporate Banking Customer Services, please contact our Customer Services Hotline at (852)226 99388 during office hours.

Investment involves risk

Bank of Communications （Hong Kong） Announces Branch Service Change Update

Services of the following retail branch have been adjusted as individual staff member was preliminarily tested positive for COVID-19:

Branch Name

Address

Closing Date

Re-Opening Date

New Territories

Kwong Yuen Estate Branch

Shop Nos. 1 & 2, G/F., Commercial Block 2, Kwong Yuen Shopping Centre, Kwong Yuen Estate, No. 68 Siu Lek Yuen Road, Shatin, New Territories

15 September
(Thursday)

16 September
(Friday)

Please scan the below QR code to visit our website for branches location if necessary:

2022-09-14

Bank of Communications （Hong Kong） Announces Branch Service Change Update

Services of the following retail branch have been adjusted as individual staff member was preliminarily tested positive for COVID-19:

Branch Name	Address	Closing Date	Re-Opening Date
Hong Kong Island
Central District Branch	G/F., Far East Consortium Building, 125A Des Voeux Road C., Central, Hong Kong	14 September (Wednesday)	15 September (Thursday)

Please scan the below QR code to visit our website for branches location if necessary:

2022-09-13

Bank of Communications （Hong Kong） Announces Branch Service Change Update

Services of the following retail branch have been adjusted as individual staff member was preliminarily tested positive for COVID-19:

Branch Name	Address	Closing Date	Re-Opening Date
Hong Kong Island
Taikoo Shing Branch	Shop 38, G/F., CityPlaza 2, 18 Taikoo Shing Road, Hong Kong	13 September (Tuesday)	14 September (Wednesday)

Please scan the below QR code to visit our website for branches location if necessary:

2022-09-08

Bank of Communications （Hong Kong） Announces Branch Service Change Update

Services of the following retail branches have been adjusted as individual staff members were preliminarily tested positive for COVID-19:

Branch Name	Address	Closing Date	Re-Opening Date
Hong Kong Island
Aberdeen Branch	Shop 3, G/F, 2/4 & 14/16 Nam Ning Street, Aberdeen Centre (Site 4), Aberdeen, Hong Kong	8 September (Thursday)	9 September (Friday)
New Territories
Tuen Mun Branch	Shops 7-8 on G/F, Castle Peak Lin Won Building, 2-4 Yan Ching Street, Tuen Mun, New Territories	8 September (Thursday)	9 September (Friday)

Please scan the below QR code to visit our website for branches location if necessary:

2022-09-07

Bank of Communications （Hong Kong） Announces Branch Service Change Update

Services of the following retail branch have been adjusted as individual staff member was preliminarily tested positive for COVID-19:

Branch Name	Address	Closing Date	Re-Opening Date
New Territories
Ma On Shan Branch	Shop Nos. 303-304, Level 3, Ma On Shan Plaza, 608 Sai Sha Road, Ma On Shan, New Territories	7 September (Wednesday)	8 September (Thursday)

Please scan the below QR code to visit our website for branches location if necessary:

2022-09-06

Bank of Communications （Hong Kong） Announces Branch Service Change Update

Services of the following retail branches have been adjusted as individual staff members were preliminarily tested positive for COVID-19:

Branch Name	Address	Closing Date	Re-Opening Date
Hong Kong Island
Siu Sai Wan Branch	Shop No. 217A-217B, Siu Sai Wan Plaza, Siu Sai Wan Estate, Hong Kong	6 September (Tuesday)	7 September (Wednesday)
Kennedy Town Branch	G/F., 113-119 Belcher's Street, Kennedy Town, Hong Kong	6 September (Tuesday)	7 September (Wednesday)
Kowloon
Jordan Road Branch	1/F., Booman Building, 37U Jordan Road, Kowloon	6 September (Tuesday)	7 September (Wednesday)
New Territories
Tseung Kwan O Branch	Shop Nos. 252A, 252B & 253 on Level 2, Metro City Phase I, Tseung Kwan O, New Territories	6 September (Tuesday)	7 September (Wednesday)

Please scan the below QR code to visit our website for branches location if necessary:

2022-09-05

Bank of Communications （Hong Kong） Announces Branch Service Change Update

Services of the following retail branch have been adjusted as individual staff member was preliminarily tested positive for COVID-19:

Branch Name	Address	Closing Date	Re-Opening Date
New Territories
Kwong Yuen Estate Branch	Shops Nos. 1 & 2, G/F., Commercial Block 2, Kwong Yuen Shopping Centre, Kwong Yuen Estate, No. 68 Siu Lek Yuen Road, Shatin, New Territories	5 September (Monday)	6 September (Tuesday)

Please scan the below QR code to visit our website for branches location if necessary:

2022-09-03

Bank of Communications （Hong Kong） Announces Branch Service Change Update

Services of the following retail branches have been adjusted as individual staff members were preliminarily tested positive for COVID-19:

Branch Name	Address	Closing Date	Re-Opening Date
Hong Kong Island
Kennedy Town Branch	G/F., 113-119 Belcher's Street, Kennedy Town, Hong Kong	3 September (Saturday)	5 September (Monday)
Taikoo Shing Branch	Shop 38, G/F., CityPlaza 2, 18 Taikoo Shing Road, Hong Kong	3 September (Saturday)	5 September (Monday)

Please scan the below QR code to visit our website for branches location if necessary:

2022-09-01

Bank of Communications （Hong Kong） Announces Branch Service Change Update

Services of the following retail branch have been adjusted as individual staff member was preliminarily tested positive for COVID-19:

Branch Name	Address	Closing Date	Re-Opening Date
New Territories
Sha Tsui Road Branch	Shops Nos. 3-5 on G/F., Kwong Ming Building, 120-130 Sha Tsui Road, Tsuen Wan, New Territories	1 September (Thursday)	2 September (Friday)

Please scan the below QR code to visit our website for branches location if necessary:

2022-08-30

Bank of Communications （Hong Kong） Announces Branch Service Change Update

Services of the following retail branches have been adjusted as individual staff members were preliminarily tested positive for COVID-19:

Branch Name	Address	Closing Date	Re-Opening Date
Hong Kong Island
Business Department	Unit B B/F & G/F, Unit C G/F, Wheelock House, 20 Pedder Street, Central, Hong Kong	30 August (Tuesday)	31 August (Wednesday)
Kowloon
Tokwawan Branch	Shop 1-3, G/F., Ocean Mansion, 370-376 Ma Tau Wai Road, Tokwawan, Kowloon	30 August (Tuesday)	31 August (Wednesday)
New Territories
Market Street Branch	G/F., 49-55 Tsuen Wan Market Street, Tsuen Wan, New Territories	30 August (Tuesday)	31 August (Wednesday)
Tai Po Branch	Shop No. 1, 2, 26 & 27, G/F., Wing Fai Plaza, 29-35 Ting Kok Road, Tai Po, New Territories	30 August (Tuesday)	31 August (Wednesday)

Please scan the below QR code to visit our website for branches location if necessary:

2022-08-26

Bank of Communications （Hong Kong） Announces Branch Service Change Update

Services of the following retail branch have been adjusted as individual staff member was preliminarily tested positive for COVID-19:

Branch Name	Address	Closing Date	Re-Opening Date
New Territories
Nina Tower Wealth Management Centre	Suite 2304 on 23/F, Tower 2, Nina Tower, No. 8, Yeung Uk Road, Tsuen Wan, New Territories	26 August (Friday)	27 August (Saturday)

Please scan the below QR code to visit our website for branches location if necessary:

2022-08-24

Bank of Communications （Hong Kong） Announces Branch Service Change Update

Services of the following retail branches have been adjusted as individual staff members were preliminarily tested positive for COVID-19

Branch Name	Address	Closing Date	Re-Opening Date
Hong Kong Island
Siu Sai Wan Branch	Shop No. 217A-217B, Siu Sai Wan Plaza, Siu Sai Wan Estate, Hong Kong	24 August (Wednesday)	25 August (Thursday)
Shau Kei Wan Branch	Shop 2-3, G/F., Tung Fai Building, 161-165 Shau Kei Wan Main Street East, Hong Kong	24 August (Wednesday)	25 August (Thursday)

Please scan the below QR code to visit our website for branches location if necessary:

2022-08-23

Bank of Communications （Hong Kong） Announces Branch Service Change Update

Services of the following retail branch have been adjusted as individual staff member was preliminarily tested positive for COVID-19:

Branch Name	Address	Closing Date	Re-Opening Date
Hong Kong Island
Business Department	Unit B B/F & G/F, Unit C G/F, Wheelock House, 20 Pedder Street, Central, Hong Kong	23 August (Tuesday)	24 August (Wednesday)

Please scan the below QR code to visit our website for branches location if necessary:

2022-08-22

Subscription Channels for Silver Bond issued by The Government of The Hong Kong Special Administrative Region

From 23 August 2022 9:00 a.m. till 2 September 2022 2:00 p.m., customers, who subscribe the Government of Hong Kong Special Administrative Region Silver Bond through our branches, internet banking, mobile banking or subscription hotline, will enjoy 7 fee waiver including Subscription Handling Fee, Buy Transaction Fee, Sell Transaction Fee, Redemption Fee at maturity, Custodian Fee, Cash Collection Fee and Service charge for Transfer In of bond. (Service charge for Transfer Out of bond is applied (if applicable), please refer to “Charges of Retail Banking Services” for details). Investment involves risks. Please click here for details.

2022-08-17

Bank of Communications （Hong Kong） Announces Branch Service Change Update

Services of the following retail branches have been adjusted as individual staff members were preliminarily tested positive for COVID-19:

Branch Name	Address	Closing Date	Re-Opening Date
Kowloon
Hunghom Branch	Shop A6, G/F., Whampoa Estate Planet Square, 1-3 Tak Man Street, Kowloon	17 August (Wednesday)	18 August (Thursday)
New Territories
Shatin City One Branch	Shop 188, 1/F., Fortune City One, City One Shatin, New Territories	17 August (Wednesday)	18 August (Thursday)

Please scan the below QR code to visit our website for branches location if necessary:

2022-08-16

Bank of Communications （Hong Kong） Announces Branch Service Change Update

Services of the following retail branches have been adjusted as individual staff members were preliminarily tested positive for COVID-19:

Branch Name	Address	Closing Date	Re-Opening Date
Hong Kong Island
Business Department	Unit B B/F & G/F, Unit C G/F, Wheelock House, 20 Pedder Street, Central, Hong Kong	16 August (Tuesday)	17 August (Wednesday)
New Territories
Yuen Long Branch	Shop 2B, G/F, Man Yu Building, 2-14 Tai Fung Street, Yuen Long, New Territories	16 August (Tuesday)	17 August (Wednesday)

Please scan the below QR code to visit our website for branches location if necessary:

2022-08-15

Bank of Communications （Hong Kong） Announces Branch Service Change Update

Services of the following retail branch have been adjusted as individual staff member was preliminarily tested positive for COVID-19:

Branch Name	Address	Closing Date	Re-Opening Date
Hong Kong Island
Wanchai Branch	Shop B on G/F., Johnston Court, 32-34 Johnston Road, Hong Kong	15 August (Monday)	16 August (Tuesday)

Please scan the below QR code to visit our website for branches location if necessary:

2022-08-12

Bank of Communications （Hong Kong） Announces Branch Service Change Update

Services of the following retail branch have been adjusted as individual staff member was preliminarily tested positive for COVID-19:

Branch Name	Address	Closing Date	Re-Opening Date
Hong Kong Island
Hennessy Road Branch	G/F., Bank of Communications Building., 368 Hennessy Road, Hong Kong	12 August (Friday)	13 August (Saturday)

Please scan the below QR code to visit our website for branches location if necessary:

2022-08-05

Optimizing of statement service for Precious Metals And FX Margin Trading Services

To provide better and more efficient banking services to customers, starting from August 24, 2022, Bank of Communications (Hong Kong) Ltd. will optimize the statement service for Precious Metals And FX Margin Trading Services. Please click here to download the relevant “Customer Notice”.

Bank of Communications （Hong Kong） Announces Branch Service Change Update

Services of the following retail branches have been adjusted as individual staff members were preliminarily tested positive for COVID-19:

Branch Name	Address	Closing Date	Re-Opening Date
Hong Kong Island
Hennessy Road Branch	G/F., Bank of Communications Building., 368 Hennessy Road, Hong Kong	12 August (Friday)	13 August (Saturday)

Please scan the below QR code to visit our website for branches location if necessary:

2022-08-03

Bank of Communications （Hong Kong） Announces Branch Service Change Update

Services of the following retail branches have been adjusted as individual staff members were preliminarily tested positive for COVID-19:

Branch Name	Address	Closing Date	Re-Opening Date
Kowloon
Jordan Road Branch	1/F., Booman Building, 37U Jordan Road, Kowloon	3 August (Wednesday)	4 August (Thursday)
Hunghom Branch	Shop A6, G/F., Whampoa Estate Planet Square, 1-3 Tak Man Street, Kowloon	3 August (Wednesday)	4 August (Thursday)

Please scan the below QR code to visit our website for branches location if necessary:

2022-08-02

Bank of Communications （Hong Kong） Announces Branch Service Change Update

Services of the following retail branch have been adjusted as individual staff member was preliminarily tested positive for COVID-19:

Branch Name	Address	Closing Date	Re-Opening Date
Hong Kong Island
North Point Branch	Shops Nos. 1-4 on G/F., Maylun Apartments, 442-456 King's Road, North Point, Hong Kong	2 August (Tuesday)	3 August (Wednesday)
	Portion B of Shop 13, G/F, King's Tower, No. 480 King's Road, North Point, Hong Kong

Please scan the below QR code to visit our website for branches location if necessary:

2022-08-01

Bank of Communications （Hong Kong） Announces Branch Service Change Update

Services of the following retail branch have been adjusted as individual staff member was preliminarily tested positive for COVID-19:

Branch Name	Address	Closing Date	Re-Opening Date
Hong Kong Island
Business Department	Unit B B/F & G/F, Unit C G/F, Wheelock House, 20 Pedder Street, Central, Hong Kong	1 August (Monday)	2 August (Tuesday)

Please scan the below QR code to visit our website for branches location if necessary:

2022-07-29

Bank of Communications （Hong Kong） Announces Branch Service Change Update

Services of the following retail branches have been adjusted as individual staff members were preliminarily tested positive for COVID-19:

Branch Name	Address	Closing Date	Re-Opening Date
Kowloon
Jordan Road Branch	1/F., Booman Building, 37U Jordan Road, Kowloon	26 July (Tuesday)	29 July (Friday)
New Territories
Market Street Branch	G/F., 49-55 Tsuen Wan Market Street, Tsuen Wan, New Territories	28 July (Thursday)	1 August (Monday)
Sheung Shui Branch	Shops 1010-1014, G/F., Sheung Shui Centre, Sheung Shui, New Territories	28 July (Thursday)	1 August (Monday)
Tuen Mun Branch	Shops 7-8 on G/F, Castle Peak Lin Won Building, 2-4 Yan Ching Street, Tuen Mun, New Territories	29 July (Friday)	1 August (Monday)

Please scan the below QR code to visit our website for branches location if necessary:

Winner List of 2022 Q1 Internet Banking Services Reward Campaign Online Transaction Lucky Lottery
For the winner list of 2022 Q1 Internet Banking Services Reward Campaign Online Transaction Lucky Lottery, please click here.
Notice of adjustment of General Terms and Conditions for Banking Services
With effect from 29 August 2022, our General Terms & Conditions for Banking Services, Terms and Conditions for General Investment Services and Charges of Retail Banking Services will be adjusted, please click here to download the “Customer Notice” and please click here to download the Personal Data (Privacy) Ordinance.

2022-07-28

Bank of Communications （Hong Kong） Announces Branch Service Change Update

Services of the following retail branches have been adjusted as individual staff members were preliminarily tested positive for COVID-19:

Branch Name	Address	Closing Date	Re-Opening Date
Kowloon
Jordan Road Branch	1/F., Booman Building, 37U Jordan Road, Kowloon	26 July (Tuesday)	29 July (Friday)
New Territories
Market Street Branch	G/F., 49-55 Tsuen Wan Market Street, Tsuen Wan, New Territories	28 July (Thursday)	1 August (Monday)
Sheung Shui Branch	Shops 1010-1014, G/F., Sheung Shui Centre, Sheung Shui, New Territories	28 July (Thursday)	1 August (Monday)

Please scan the below QR code to visit our website for branches location if necessary:

2022-07-26

Bank of Communications （Hong Kong） Announces Branch Service Change Update

Services of the following retail branches have been adjusted as follow as the staff members were preliminarily tested positive for COVID-19:

Branch Name	Address	Closing Date	Re-Opening Date
Hong Kong Island
Shau Kei Wan Branch	Shop 2-3, G/F., Tung Fai Building, 161-165 Shau Kei Wan Main Street East, Hong Kong	26 July (Tuesday)	27 July (Wednesday)
Kowloon
Jordan Road Branch	1/F., Booman Building, 37U Jordan Road, Kowloon	26 July (Tuesday)	29 July (Friday)

Please scan the below QR code to visit our website for branches location if necessary:

2022-07-25

Bank of Communications （Hong Kong） Announces Branch Service Change Update

Services of the following retail branch will be suspended on 26 July (Tuesday) as a staff member was preliminarily tested positive for COVID-19 and will be resumed on 27 July (Wednesday) onwards :

Branch Name	Address
Hong Kong Island
Shau Kei Wan Branch	Shop 2-3, G/F., Tung Fai Building, 161-165 Shau Kei Wan Main Street East, Hong Kong

Please scan the below QR code to visit our website for branches location if necessary:

2022-07-22

Bank of Communications （Hong Kong） Announces Branch Service Change Update

Services of the following retail branch have been suspended with effect from 22 July (Friday) until 23 July (Saturday) as a staff member was preliminarily tested positive for COVID-19 and will be resumed from 25 July (Monday) onwards :

Branch Name	Address
Hong Kong Island
Hennessy Road Branch	G/F., Bank of Communications Building., 368 Hennessy Road, Hong Kong

Please scan the below QR code to visit our website for branches location if necessary:

2022-07-19

Bank of Communications （Hong Kong） Announces Branch Service Change Update

Services of the following retail branch will be resumed from 20 July (Wednesday) onwards :

Branch Name	Address
Kowloon
Tokwawan Branch	Shop 1-3, G/F., Ocean Mansion, 370-376 Ma Tau Wai Road, Tokwawan, Kowloon

Please scan the below QR code to visit our website for branches location if necessary:

2022-07-18

Bank of Communications （Hong Kong） Announces Branch Service Change Update

Services of the following retail branch have been suspended with effect from 18 July (Monday) until further notice as a staff member was preliminarily tested positive for COVID-19:

Branch Name	Address
Kowloon
Tokwawan Branch	Shop 1-3, G/F., Ocean Mansion, 370-376 Ma Tau Wai Road, Tokwawan, Kowloon

Please scan the below QR code to visit our website for branches location if necessary:

2022-07-09

Bank of Communications （Hong Kong） Announces Branch Service Change Update

Services of the following retail branch will be resumed from 11 July (Monday) onwards :

Branch Name	Address
Hong Kong Island
Hennessy Road Branch	G/F., Bank of Communications Building., 368 Hennessy Road, Hong Kong

Please scan the below QR code to visit our website for branches location if necessary:

2022-07-07

Bank of Communications （Hong Kong） Announces Branch Service Change Update

Services of the following retail branch have been suspended since 7 July (Thursday) until further notice:

Branch Name	Address
Hong Kong Island
Hennessy Road Branch	G/F., Bank of Communications Building., 368 Hennessy Road, Hong Kong

Please scan the below QR code to visit our website for branches location if necessary:

2022-05-19

Mobile Token System Maintenance Notice

To improve our service, we have scheduled to upgrade our Mobile Token System. The Mobile Token and Biometric Authentication functions on Internet Banking Services, Mobile Banking Services and Securities Mobile Application will be unavailable from 1:00 am to 8:00 am on 22 May 2022 (Sunday). Customers are advised to make necessary arrangement in advance. We apologize for any inconvenience caused.

For enquiries, please contact our Customer Services Hotline at (852) 223 95559 during office hours.

2022-05-06

Mobile Token System Maintenance Notice

To improve our service, we have scheduled to upgrade our Mobile Token System. The Mobile Token and Biometric Authentication functions on Internet Banking Services, Mobile Banking Services and Securities Mobile Application will be unavailable from 1:00 am to 8:00 am on 8 May 2022 (Sunday). Customers are advised to make necessary arrangement in advance. We apologize for any inconvenience caused.

For enquiries, please contact our Customer Services Hotline at (852) 223 95559 during office hours.

2022-04-26

Contribute to the betterment of our environment, Switch to e－Statement / eAdvice

Various kinds of e-Statement / e-Advice are provided for viewing or downloading through our Internet Banking and Mobile Banking. The use of e-Statement / e-Advice services not only reduces the consumption of paper but also provides a convenient way for inquiring anytime and anywhere. Customers could get the latest e-Statement / e-Advice immediately via Internet banking and Mobile Banking without delay due to postal delivery, and save documents for further reference.

Registration for the e-Statement / e-Advice services is simple and convenient. Just login to Internet Banking or Mobile Banking and follow several simple steps to complete the enrolment.

Should you have any queries, please contact our Customer Services Hotline at (852) 223 95559.

2022-04-25

Subscription Channels for Retail Green Bonds issued by The Government of The Hong Kong Special Administrative Region

From 26 April 2022 9:00 a.m. till 6 May 2022 2:00 p.m., customers, who subscribe the Government of Hong Kong Special Administrative Region Retail Green Bonds through our branches, internet banking or mobile banking, will enjoy 7 fee waiver including Subscription Handling Fee, Buy Transaction Fee, Sell Transaction Fee, Redemption Fee at maturity, Custodian Fee, Cash Collection Fee and Service charge for Transfer In of bond. (Service charge for Transfer Out of bond is applied (if applicable), please refer to “Charges of Retail Banking Services” for details). Investment involves risks. Please click here for details.

2022-04-14

Bank of Communications （Hong Kong） Announces Branch Service Change Update

After assessing the latest COVID-19 situation, Bank of Communications (Hong Kong) Limited will resume normal working hours ^Note of all retail branches starting from 19 April 2022 (Tuesday).

Monday to Friday: 9:00am – 5:00pm

Saturday: 9:00am – 1:00pm

The Bank has been taking precautionary measures prudently at all branches, including more frequent deep cleaning and disinfection of branch premises on top of the regular daily cleaning schedule, all employees are requested to measure their body temperature before work and to put on surgical masks at work. Staff of the Bank would help customers to check body temperature when entering the branches and customers are encouraged to put on surgical masks.

The Bank will continue to closely monitor the situation in order to adopt appropriate epidemic prevention measures and work.

Please scan the below QR code to visit our website for branches location if necessary:

Note: Nina Tower Wealth Management Centre Mon - Fri : 11:00am- 7:00pm
Sat : 11:00am - 3:00pm

2022-04-12

Bank of Communications （Hong Kong） Announces Branch Service Change Update

Services of the following retail branches will be resumed from 13 April (Wednesday):

Branch Name	Address
Kowloon
Tokwawan Branch	Shop 1-3, G/F., Ocean Mansion, 370-376 Ma Tau Wai Road, Tokwawan, Kowloon
Jordan Road Branch	1/F., Booman Building, 37U Jordan Road, Kowloon
New Territories
Tai Po Branch	Shop No. 1, 2, 26 & 27, G/F., Wing Fai Plaza, 29-35 Ting Kok Road, Tai Po, New Territories

Service arrangement of all branches on Saturday

From 5 March (Saturday), services of all branches will be suspended on Saturday until further notice.

Business hours of retail branches will remain as Monday to Friday 9:00 am to 4:00 pm. The cut-off time of Cheque Deposit at our ATM machine will be adjusted to 4:00 pm from Monday to Friday. Cheques deposited after the cut-off time will be processed on the following clearing day.

The Bank has been taking precautionary measures prudently at all branches, including more frequent deep cleaning and disinfection of branch premises on top of the regular daily cleaning schedule, all employees are requested to measure their body temperature before work and to put on surgical masks at work. The Bank always reminds its staff to regularly wash and sanitise their hands. Staff of the Bank would help customers to check body temperature when entering the branches and customers are encouraged to put on surgical masks. Hand sanitizer is offered in branches for use, if needed.

Please scan the below QR code to visit our website for branches location if necessary:

2022-04-08

Bank of Communications （Hong Kong） Announces Branch Service Change Update

Services of the following retail branch has been suspended since 8 April (Friday) until further notice:

Branch Name	Address
Kowloon
Jordan Road Branch	1/F., Booman Building, 37U Jordan Road, Kowloon

Services of the following retail branches will be resumed from 11 April (Monday):

Branch Name	Address
Hong Kong Island
West Point Branch	G/F., 327-333 Queen's Road West, Hong Kong
New Territories
Nina Tower Wealth Management Centre	Suite 2304 on 23/F, Tower 2, Nina Tower, No. 8, Yeung Uk Road, Tsuen Wan, New Territories

Services of the following retail branches remain suspended until further notice:

Branch Name	Address
Kowloon
Tokwawan Branch	Shop 1-3, G/F., Ocean Mansion, 370-376 Ma Tau Wai Road, Tokwawan, Kowloon
New Territories
Tai Po Branch	Shop No. 1, 2, 26 & 27, G/F., Wing Fai Plaza, 29-35 Ting Kok Road, Tai Po, New Territories

Service arrangement of all branches on Saturday

From 5 March (Saturday), services of all branches will be suspended on Saturday until further notice.

Please scan the below QR code to visit our website for branches location if necessary:

Notice on Bank of Communications （Hong Kong） Branch Services

Bank of Communications (Hong Kong) Limited was informed by one employee on 8 April (Friday) that he has preliminarily tested positive for COVID-19. The concerned branch is Jordan Road Branch. The Branch has been temporarily closed since 8 April (Friday) until further notice. Meanwhile, the Bank has already taken corresponding measures, including deep cleaning and disinfecting the Branch premises, all employees at the Branch will conduct viral testing and home quarantine.

Details of the concerned branch and the last working day of this employee is as follows:

Branch Name	Address	Last Working Day of the Employee
Jordan Road Branch	1/F., Booman Building, 37U Jordan Road, Kowloon	6 April (Wednesday)

Bank of Communications (Hong Kong) Limited holds the health and safety of our customers and employees in the highest regard. The prudent precautionary measures are implemented in all branches, including enhancing disinfection and cleaning, all employees are requested to measure their body temperature before work, to put on surgical masks at work and maintain social distancing, and the Bank arranges flexible working arrangements. Employees will check customers’ body temperature when entering the branches, and customers are encouraged to put on surgical masks. Hand sanitizer is available in branches for use, if needed.

For enquiries, please call the Bank’s Customer Service Hotline at 223 95559.

2022-04-06

Bank of Communications （Hong Kong） Announces Branch Service Change Update

Services of the following retail branches have been suspended since 6 April (Wednesday) until further notice:

Branch Name	Address
Kowloon
Tokwawan Branch	Shop 1-3, G/F., Ocean Mansion, 370-376 Ma Tau Wai Road, Tokwawan, Kowloon
New Territories
Tai Po Branch	Shop No. 1, 2, 26 & 27, G/F., Wing Fai Plaza, 29-35 Ting Kok Road, Tai Po, New Territories

Services of the following retail branches will be resumed from 7 April (Thursday):

Branch Name	Address
Hong Kong Island
North Point Branch	Shops Nos. 1-4 on G/F., Maylun Apartments, 442-456 King's Road, North Point, Hong Kong
North Point Branch	Portion B of Shop 13, G/F, King's Tower, No. 480 King's Road, North Point, Hong Kong
Kowloon
Ngau Tau Kok Branch	Shop G1 & G2, G/F., Phase I, Amoy Plaza, 77 Ngau Tau Kok Road, Kowloon
Jordan Road Branch	1/F., Booman Building, 37U Jordan Road, Kowloon
New Territories
Fanling Branch	Shop No. 84A-84B, G/F., Flora Plaza, Fanling, New Territories

Services of the following retail branches remain suspended until further notice:

Branch Name	Address
Hong Kong Island
West Point Branch	G/F., 327-333 Queen's Road West, Hong Kong
New Territories
Nina Tower Wealth Management Centre	Suite 2304 on 23/F, Tower 2, Nina Tower, No. 8, Yeung Uk Road, Tsuen Wan, New Territories

Service arrangement of all branches on Saturday

From 5 March (Saturday), services of all branches will be suspended on Saturday until further notice.

Please scan the below QR code to visit our website for branches location if necessary:

Notice on Bank of Communications （Hong Kong） Branch Services

Bank of Communications (Hong Kong) Limited was informed by two employees on 6 April (Wednesday) that they have preliminarily tested positive for COVID-19. The concerned branches are Tokwawan Branch and Tai Po Branch. The Branches have been temporarily closed since 6 April (Wednesday) until further notice. Meanwhile, the Bank has already taken corresponding measures, including deep cleaning and disinfecting the Branch premises, all employees at the Branch will conduct viral testing and home quarantine.

Details of the concerned branches and the last working days of these employees are as follows:

Branch Name	Address	Last Working Day of the Employee
Tokwawan Branch	Shop 1-3, G/F., Ocean Mansion, 370-376 Ma Tau Wai Road, Tokwawan, Kowloon	4 April (Monday)
Tai Po Branch	Shop No.1, 2, 26 & 27, G/F., Wing Fai Plaza, 29-35 Ting Kok Road, Tai Po, New Territories	4 April (Monday)

For enquiries, please call the Bank’s Customer Service Hotline at 223 95559.

2022-04-01

Bank of Communications （Hong Kong） Announces Branch Service Change Update

Services of the following retail branch has been suspended since 1 April (Friday) until further notice:

Branch Name	Address
New Territories
Nina Tower Wealth Management Centre	Suite 2304 on 23/F, Tower 2, Nina Tower, No. 8, Yeung Uk Road, Tsuen Wan, New Territories

Services of the following retail branch will be resumed from 4 April (Monday):

Branch Name	Address
New Territories
Tuen Mun Branch	Shops 7-8 on G/F, Castle Peak Lin Won Building, 2-4 Yan Ching Street, Tuen Mun, New Territories

Services of the following retail branches remain suspended until further notice:

Branch Name	Address
Hong Kong Island
North Point Branch	Shops Nos. 1-4 on G/F., Maylun Apartments, 442-456 King's Road, North Point, Hong Kong
North Point Branch	Portion B of Shop 13, G/F, King's Tower, No. 480 King's Road, North Point, Hong Kong
West Point Branch	G/F., 327-333 Queen's Road West, Hong Kong
Kowloon
Ngau Tau Kok Branch	Shop G1 & G2, G/F., Phase I, Amoy Plaza, 77 Ngau Tau Kok Road, Kowloon
Jordan Road Branch	1/F., Booman Building, 37U Jordan Road, Kowloon
New Territories
Fanling Branch	Shop No. 84A-84B, G/F., Flora Plaza, Fanling, New Territories

Service arrangement of all branches on Saturday

From 5 March (Saturday), services of all branches will be suspended on Saturday until further notice.

Please scan the below QR code to visit our website for branches location if necessary:

Notice on Bank of Communications （Hong Kong） Branch Services

Bank of Communications (Hong Kong) Limited was informed by one employee on 1 April (Friday) that she has preliminarily tested positive for COVID-19. The concerned branch is Nina Tower Wealth Management Centre. The Branch has been temporarily closed since 1 April (Friday) until further notice. Meanwhile, the Bank has already taken corresponding measures, including deep cleaning and disinfecting the Branch premises, all employees at the Branch will conduct viral testing and home quarantine.

Details of the concerned branch and the last working day of this employee is as follows:

Branch Name	Address	Last Working Day of the Employee
Nina Tower Wealth Management Centre	Suite 2304 on 23/F, Tower 2, Nina Tower, No. 8, Yeung Uk Road, Tsuen Wan, New Territories	31 March (Thursday)

For enquiries, please call the Bank’s Customer Service Hotline at 223 95559.

2022-03-31

Bank of Communications （Hong Kong） Announces Branch Service Change Update

Services of the following retail branches will be resumed from 1 April (Friday):

Branch Name	Address
Hong Kong Island
Taikoo Shing Branch	Shop 38, G/F., CityPlaza 2, 18 Taikoo Shing Road, Hong Kong
New Territories
Ma On Shan Branch	Shop Nos. 303-304, Level 3, Ma On Shan Plaza, 608 Sai Sha Road, Ma On Shan, New Territories
Sha Tsui Road Branch	Shops Nos. 3-5 on G/F., Kwong Ming Building, 120-130 Sha Tsui Road, Tsuen Wan, New Territories

Services of the following retail branches remain suspended until further notice:

Branch Name	Address
Hong Kong Island
North Point Branch	Shops Nos. 1-4 on G/F., Maylun Apartments, 442-456 King's Road, North Point, Hong Kong
North Point Branch	Portion B of Shop 13, G/F, King's Tower, No. 480 King's Road, North Point, Hong Kong
West Point Branch	G/F., 327-333 Queen's Road West, Hong Kong
Kowloon
Ngau Tau Kok Branch	Shop G1 & G2, G/F., Phase I, Amoy Plaza, 77 Ngau Tau Kok Road, Kowloon
Jordan Road Branch	1/F., Booman Building, 37U Jordan Road, Kowloon
New Territories
Fanling Branch	Shop No. 84A-84B, G/F., Flora Plaza, Fanling, New Territories
Tuen Mun Branch	Shops 7-8 on G/F, Castle Peak Lin Won Building, 2-4 Yan Ching Street, Tuen Mun, New Territories

Service arrangement of all branches on Saturday

From 5 March (Saturday), services of all branches will be suspended on Saturday until further notice.

Please scan the below QR code to visit our website for branches location if necessary:

BOCOM（HK）（the “Bank”） 2022 Mobile Banking Year of the Tiger Lottery Result Announcement

We hereby announce the winners list. For the winners list, please click here.

All rewards will be credited to the winners’ savings deposit or current deposit account of the Bank by 31st March 2022. Whichever account being credited to is subject to the Bank’s absolute discretion. The winners must be holding the Bank’s savings deposit or current deposit account and satisfy the transaction requirement(s) when the Bank credits the rewards, if not, the eligibility of the winners will be cancelled.

If you have any questions on this promotion campaign, please contact our staff of your designated branch.

2022-03-30

Bank of Communications （Hong Kong） Announces Branch Service Change Update

Services of the following retail branch will be resumed from 31 March (Thursday):

Branch Name	Address
Hong Kong Island
Hennessy Road Branch	G/F., Bank of Communications Building., 368 Hennessy Road, Hong Kong

Services of the following retail branches remain suspended until further notice:

Branch Name	Address
Hong Kong Island
Taikoo Shing Branch	Shop 38, G/F., CityPlaza 2, 18 Taikoo Shing Road, Hong Kong
North Point Branch	Shops Nos. 1-4 on G/F., Maylun Apartments, 442-456 King's Road, North Point, Hong Kong
North Point Branch	Portion B of Shop 13, G/F, King's Tower, No. 480 King's Road, North Point, Hong Kong
West Point Branch	G/F., 327-333 Queen's Road West, Hong Kong
Kowloon
Ngau Tau Kok Branch	Shop G1 & G2, G/F., Phase I, Amoy Plaza, 77 Ngau Tau Kok Road, Kowloon
Jordan Road Branch	1/F., Booman Building, 37U Jordan Road, Kowloon
New Territories
Ma On Shan Branch	Shop Nos. 303-304, Level 3, Ma On Shan Plaza, 608 Sai Sha Road, Ma On Shan, New Territories
Sha Tsui Road Branch	Shops Nos. 3-5 on G/F., Kwong Ming Building, 120-130 Sha Tsui Road, Tsuen Wan, New Territories
Fanling Branch	Shop No. 84A-84B, G/F., Flora Plaza, Fanling, New Territories
Tuen Mun Branch	Shops 7-8 on G/F, Castle Peak Lin Won Building, 2-4 Yan Ching Street, Tuen Mun, New Territories

Service arrangement of all branches on Saturday

From 5 March (Saturday), services of all branches will be suspended on Saturday until further notice.

Please scan the below QR code to visit our website for branches location if necessary:

2022-03-29

Bank of Communications （Hong Kong） Announces Branch Service Change Update

Services of the following retail branches will be resumed from 30 March (Wednesday):

Branch Name	Address
Kowloon
Hunghom Branch	Shop A6, G/F., Whampoa Estate Planet Square, 1-3 Tak Man Street, Kowloon
New Territories
Tin Shui Wai Branch	Shop No. G72, G/F, +WOO (Phase 1), 12-18 Tin Yan Road, Tin Shui Wai, New Territories

Services of the following retail branches remain suspended until further notice:

Branch Name	Address
Hong Kong Island
Hennessy Road Branch	G/F., Bank of Communications Building., 368 Hennessy Road, Hong Kong
Taikoo Shing Branch	Shop 38, G/F., CityPlaza 2, 18 Taikoo Shing Road, Hong Kong
North Point Branch	Shops Nos. 1-4 on G/F., Maylun Apartments, 442-456 King's Road, North Point, Hong Kong
North Point Branch	Portion B of Shop 13, G/F, King's Tower, No. 480 King's Road, North Point, Hong Kong
West Point Branch	G/F., 327-333 Queen's Road West, Hong Kong
Kowloon
Ngau Tau Kok Branch	Shop G1 & G2, G/F., Phase I, Amoy Plaza, 77 Ngau Tau Kok Road, Kowloon
Jordan Road Branch	1/F., Booman Building, 37U Jordan Road, Kowloon
New Territories
Ma On Shan Branch	Shop Nos. 303-304, Level 3, Ma On Shan Plaza, 608 Sai Sha Road, Ma On Shan, New Territories
Sha Tsui Road Branch	Shops Nos. 3-5 on G/F., Kwong Ming Building, 120-130 Sha Tsui Road, Tsuen Wan, New Territories
Fanling Branch	Shop No. 84A-84B, G/F., Flora Plaza, Fanling, New Territories
Tuen Mun Branch	Shops 7-8 on G/F, Castle Peak Lin Won Building, 2-4 Yan Ching Street, Tuen Mun, New Territories

Service arrangement of all branches on Saturday

From 5 March (Saturday), services of all branches will be suspended on Saturday until further notice.

Please scan the below QR code to visit our website for branches location if necessary:

2022-03-28

Bank of Communications （Hong Kong） Announces Branch Service Change Update

Services of the following retail branches have been suspended since 28 March (Monday) until further notice:

Branch Name	Address
Hong Kong Island
West Point Branch	G/F., 327-333 Queen's Road West, Hong Kong
Kowloon
Hunghom Branch	Shop A6, G/F., Whampoa Estate Planet Square, 1-3 Tak Man Street, Kowloon

Services of the following retail branches will be resumed from 29 March (Tuesday):

Branch Name	Address
Hong Kong Island
Kennedy Town Branch	G/F., 113-119 Belcher's Street, Kennedy Town, Hong Kong
Kowloon
Cheung Sha Wan Plaza Branch	Unit G04 on G/F., Cheung Sha Wan Plaza, 833 Cheung Sha Wan Road, Kowloon
New Territories
Tiu Keng Leng Branch	Shops Nos. L2-064 and L2- 065, Level 2, Metro Town, Tiu Keng Leng, New Territories
Shatin City One Branch	Shop 188, 1/F., Fortune City One, City One Shatin, New Territories

Services of the following retail branches remain suspended until further notice:

Branch Name	Address
Hong Kong Island
Hennessy Road Branch	G/F., Bank of Communications Building., 368 Hennessy Road, Hong Kong
Taikoo Shing Branch	Shop 38, G/F., CityPlaza 2, 18 Taikoo Shing Road, Hong Kong
North Point Branch	Shops Nos. 1-4 on G/F., Maylun Apartments, 442-456 King's Road, North Point, Hong Kong
North Point Branch	Portion B of Shop 13, G/F, King's Tower, No. 480 King's Road, North Point, Hong Kong
Kowloon
Ngau Tau Kok Branch	Shop G1 & G2, G/F., Phase I, Amoy Plaza, 77 Ngau Tau Kok Road, Kowloon
Jordan Road Branch	1/F., Booman Building, 37U Jordan Road, Kowloon
New Territories
Tin Shui Wai Branch	Shop No. G72, G/F, +WOO (Phase 1), 12-18 Tin Yan Road, Tin Shui Wai, New Territories
Ma On Shan Branch	Shop Nos. 303-304, Level 3, Ma On Shan Plaza, 608 Sai Sha Road, Ma On Shan, New Territories
Sha Tsui Road Branch	Shops Nos. 3-5 on G/F., Kwong Ming Building, 120-130 Sha Tsui Road, Tsuen Wan, New Territories
Fanling Branch	Shop No. 84A-84B, G/F., Flora Plaza, Fanling, New Territories
Tuen Mun Branch	Shops 7-8 on G/F, Castle Peak Lin Won Building, 2-4 Yan Ching Street, Tuen Mun, New Territories

Service arrangement of all branches on Saturday

From 5 March (Saturday), services of all branches will be suspended on Saturday until further notice.

Please scan the below QR code to visit our website for branches location if necessary:

Notice on Bank of Communications （Hong Kong） Branch Services

Bank of Communications (Hong Kong) Limited was informed by two employees on 27 March (Sunday) and 28 March (Monday) that they have preliminarily tested positive for COVID-19. The concerned branches are West Point Branch and Hunghom Branch. The Branches have been temporarily closed since 28 March (Monday) until further notice. Meanwhile, the Bank has already taken corresponding measures, including deep cleaning and disinfecting the Branch premises, all employees at the Branches will conduct viral testing and home quarantine.

Details of the concerned branches and the last working days of these employees are as follows:

Branch Name	Address	Last Working Day of the Employee
West Point Branch	G/F., 327-333 Queen's Road West, Hong Kong	25 March (Friday)
Hunghom Branch	Shop A6, G/F., Whampoa Estate Planet Square, 1-3 Tak Man Street, Kowloon	25 March (Friday)

For enquiries, please call the Bank’s Customer Service Hotline at 223 95559.

2022-03-25

Bank of Communications （Hong Kong） Announces Branch Service Change Update

Services of the following retail branches will be resumed from 28 March (Monday):

Branch Name	Address
Hong Kong Island
Quarry Bay Branch	Shops 2, G/F., No. 1001 King's Road, Quarry Bay, Hong Kong
Business Department	Unit B B/F & G/F, Unit C G/F, Wheelock House, 20 Pedder Street, Central, Hong Kong

Services of the following retail branches remain suspended until further notice:

Branch Name	Address
Hong Kong Island
Kennedy Town Branch	G/F., 113-119 Belcher's Street, Kennedy Town, Hong Kong
Hennessy Road Branch	G/F., Bank of Communications Building., 368 Hennessy Road, Hong Kong
Taikoo Shing Branch	Shop 38, G/F., CityPlaza 2, 18 Taikoo Shing Road, Hong Kong
North Point Branch	Shops Nos. 1-4 on G/F., Maylun Apartments, 442-456 King's Road, North Point, Hong Kong
North Point Branch	Portion B of Shop 13, G/F, King's Tower, No. 480 King's Road, North Point, Hong Kong
Kowloon
Cheung Sha Wan Plaza Branch	Unit G04 on G/F., Cheung Sha Wan Plaza, 833 Cheung Sha Wan Road, Kowloon
Ngau Tau Kok Branch	Shop G1 & G2, G/F., Phase I, Amoy Plaza, 77 Ngau Tau Kok Road, Kowloon
Jordan Road Branch	1/F., Booman Building, 37U Jordan Road, Kowloon
New Territories
Tin Shui Wai Branch	Shop No. G72, G/F, +WOO (Phase 1), 12-18 Tin Yan Road, Tin Shui Wai, New Territories
Tiu Keng Leng Branch	Shops Nos. L2-064 and L2- 065, Level 2, Metro Town, Tiu Keng Leng, New Territories
Shatin City One Branch	Shop 188, 1/F., Fortune City One, City One Shatin, New Territories
Ma On Shan Branch	Shop Nos. 303-304, Level 3, Ma On Shan Plaza, 608 Sai Sha Road, Ma On Shan, New Territories
Sha Tsui Road Branch	Shops Nos. 3-5 on G/F., Kwong Ming Building, 120-130 Sha Tsui Road, Tsuen Wan, New Territories
Fanling Branch	Shop No. 84A-84B, G/F., Flora Plaza, Fanling, New Territories
Tuen Mun Branch	Shops 7-8 on G/F, Castle Peak Lin Won Building, 2-4 Yan Ching Street, Tuen Mun, New Territories

Service arrangement of all branches on Saturday

From 5 March (Saturday), services of all branches will be suspended on Saturday until further notice.

Please scan the below QR code to visit our website for branches location if necessary:

2022-03-24

Bank of Communications （Hong Kong） Announces Branch Service Change Update

Services of the following retail branch has been suspended since 24 March (Thursday) until further notice:

Branch Name	Address
New Territories
Tuen Mun Branch	Shops 7-8 on G/F, Castle Peak Lin Won Building, 2-4 Yan Ching Street, Tuen Mun, New Territories

Services of the following retail branches will be resumed from 25 March (Friday):

Branch Name	Address
Hong Kong Island
Shau Kei Wan Branch	Shop 2-3, G/F., Tung Fai Building, 161-165 Shau Kei Wan Main Street East, Hong Kong
New Territories
Sam Shing Estate Branch	Shop No. 4, G/F., Moon Yu House, Sam Shing Estate, 6 Sam Shing Street, Tuen Mun, New Territories

Services of the following retail branches remain suspended until further notice:

Branch Name	Address
Hong Kong Island
Kennedy Town Branch	G/F., 113-119 Belcher's Street, Kennedy Town, Hong Kong
Quarry Bay Branch	Shops 2, G/F., No. 1001 King's Road, Quarry Bay, Hong Kong
Hennessy Road Branch	G/F., Bank of Communications Building., 368 Hennessy Road, Hong Kong
Business Department	Unit B B/F & G/F, Unit C G/F, Wheelock House, 20 Pedder Street, Central, Hong Kong
Taikoo Shing Branch	Shop 38, G/F., CityPlaza 2, 18 Taikoo Shing Road, Hong Kong
North Point Branch	Shops Nos. 1-4 on G/F., Maylun Apartments, 442-456 King's Road, North Point, Hong Kong
North Point Branch	Portion B of Shop 13, G/F, King's Tower, No. 480 King's Road, North Point, Hong Kong
Kowloon
Cheung Sha Wan Plaza Branch	Unit G04 on G/F., Cheung Sha Wan Plaza, 833 Cheung Sha Wan Road, Kowloon
Ngau Tau Kok Branch	Shop G1 & G2, G/F., Phase I, Amoy Plaza, 77 Ngau Tau Kok Road, Kowloon
Jordan Road Branch	1/F., Booman Building, 37U Jordan Road, Kowloon
New Territories
Tin Shui Wai Branch	Shop No. G72, G/F, +WOO (Phase 1), 12-18 Tin Yan Road, Tin Shui Wai, New Territories
Tiu Keng Leng Branch	Shops Nos. L2-064 and L2- 065, Level 2, Metro Town, Tiu Keng Leng, New Territories
Shatin City One Branch	Shop 188, 1/F., Fortune City One, City One Shatin, New Territories
Ma On Shan Branch	Shop Nos. 303-304, Level 3, Ma On Shan Plaza, 608 Sai Sha Road, Ma On Shan, New Territories
Sha Tsui Road Branch	Shops Nos. 3-5 on G/F., Kwong Ming Building, 120-130 Sha Tsui Road, Tsuen Wan, New Territories
Fanling Branch	Shop No. 84A-84B, G/F., Flora Plaza, Fanling, New Territories

Service arrangement of all branches on Saturday

From 5 March (Saturday), services of all branches will be suspended on Saturday until further notice.

Please scan the below QR code to visit our website for branches location if necessary:

Notice on Bank of Communications （Hong Kong） Branch Services

Bank of Communications (Hong Kong) Limited was informed by one employee on 24 March (Thursday) that she has preliminarily tested positive for COVID-19. The concerned branch is Tuen Mun Branch. The Branch has been temporarily closed since 24 March (Thursday) until further notice. Meanwhile, the Bank has already taken corresponding measures, including deep cleaning and disinfecting the Branch premises, all employees at the Branch will conduct viral testing and home quarantine.

Details of the concerned branch and the last working day of this employee is as follows:

Branch Name	Address	Last Working Day of the Employee
Tuen Mun Branch	Shops 7-8 on G/F, Castle Peak Lin Won Building, 2-4 Yan Ching Street, Tuen Mun, New Territories	23 March (Wednesday)

For enquiries, please call the Bank’s Customer Service Hotline at 223 95559.

2022-03-23

Bank of Communications （Hong Kong） Announces Branch Service Change Update

Services of the following retail branches have been suspended since 23 March (Wednesday) until further notice:

Branch Name	Address
Hong Kong Island
North Point Branch	Shops Nos. 1-4 on G/F., Maylun Apartments, 442-456 King's Road, North Point, Hong Kong
	Portion B of Shop 13, G/F, King's Tower, No. 480 King's Road, North Point, Hong Kong
New Territories
Fanling Branch	Shop No. 84A-84B, G/F., Flora Plaza, Fanling, New Territories

Services of the following retail branches will be resumed from 24 March (Thursday):

Branch Name	Address
Kowloon
Tsim Sha Tsui Branch	Shop Nos. 1-3 on G/F., CFC Tower, 22-28 Mody Road, Tsimshatsui, Kowloon
New Territories
Kwai Chung Branch	G/F., 93-99 Tai Loong Street, Kwai Chung, New Territories
Kwong Yuen Estate Branch	Shop Nos. 1 & 2, G/F., Commercial Block 2, Kwong Yuen Shopping Centre, Kwong Yuen Estate, No. 68 Siu Lek Yuen Road, Shatin, New Territories

Services of the following retail branches remain suspended until further notice:

Branch Name	Address
Hong Kong Island
Kennedy Town Branch	G/F., 113-119 Belcher's Street, Kennedy Town, Hong Kong
Quarry Bay Branch	Shops 2, G/F., No. 1001 King's Road, Quarry Bay, Hong Kong
Shau Kei Wan Branch	Shop 2-3, G/F., Tung Fai Building, 161-165 Shau Kei Wan Main Street East, Hong Kong
Hennessy Road Branch	G/F., Bank of Communications Building., 368 Hennessy Road, Hong Kong
Business Department	Unit B B/F & G/F, Unit C G/F, Wheelock House, 20 Pedder Street, Central, Hong Kong
Taikoo Shing Branch	Shop 38, G/F., CityPlaza 2, 18 Taikoo Shing Road, Hong Kong
Kowloon
Cheung Sha Wan Plaza Branch	Unit G04 on G/F., Cheung Sha Wan Plaza, 833 Cheung Sha Wan Road, Kowloon
Ngau Tau Kok Branch	Shop G1 & G2, G/F., Phase I, Amoy Plaza, 77 Ngau Tau Kok Road, Kowloon
Jordan Road Branch	1/F., Booman Building, 37U Jordan Road, Kowloon
New Territories
Tin Shui Wai Branch	Shop No. G72, G/F, +WOO (Phase 1), 12-18 Tin Yan Road, Tin Shui Wai, New Territories
Sam Shing Estate Branch	Shop No. 4, G/F., Moon Yu House, Sam Shing Estate, 6 Sam Shing Street, Tuen Mun, New Territories
Tiu Keng Leng Branch	Shops Nos. L2-064 and L2- 065, Level 2, Metro Town, Tiu Keng Leng, New Territories
Shatin City One Branch	Shop 188, 1/F., Fortune City One, City One Shatin, New Territories
Ma On Shan Branch	Shop Nos. 303-304, Level 3, Ma On Shan Plaza, 608 Sai Sha Road, Ma On Shan, New Territories
Sha Tsui Road Branch	Shops Nos. 3-5 on G/F., Kwong Ming Building, 120-130 Sha Tsui Road, Tsuen Wan, New Territories

Service arrangement of all branches on Saturday

From 5 March (Saturday), services of all branches will be suspended on Saturday until further notice.

Please scan the below QR code to visit our website for branches location if necessary:

Notice on Bank of Communications （Hong Kong） Branch Services

Bank of Communications (Hong Kong) Limited was informed by two employees on 23 March (Wednesday) that they have preliminarily tested positive for COVID-19. The concerned branches are North Point Branch and Fanling Branch. The Branches have been temporarily closed since 23 March (Wednesday) until further notice. Meanwhile, the Bank has already taken corresponding measures, including deep cleaning and disinfecting the Branch premises, all employees at the Branches will conduct viral testing and home quarantine.

Details of the concerned branches and the last working days of these employees are as follows:

Branch Name	Address	Last Working Day of the Employee
North Point Branch	Shops Nos. 1-4 on G/F., Maylun Apartments, 442-456 King's Road, North Point, Hong Kong	22 March (Tuesday)
North Point Branch	Portion B of Shop 13, G/F, King's Tower, No. 480 King's Road, North Point, Hong Kong	22 March (Tuesday)
Fanling Branch	Shop No. 84A-84B, G/F., Flora Plaza, Fanling, New Territories	22 March (Tuesday)

For enquiries, please call the Bank’s Customer Service Hotline at 223 95559.

2022-03-22

Bank of Communications （Hong Kong） Announces Branch Service Change Update

Services of the following retail branch has been suspended since 22 March (Tuesday) until further notice:

Branch Name	Address
Hong Kong Island
Taikoo Shing Branch	Shop 38, G/F., CityPlaza 2, 18 Taikoo Shing Road, Hong Kong

Services of the following retail branches will be resumed from 23 March (Wednesday):

Branch Name	Address
Hong Kong Island
Siu Sai Wan Branch	Shop No. 217A-217B, Siu Sai Wan Plaza, Siu Sai Wan Estate, Hong Kong
Aberdeen Branch	Shop 3, G/F, 2/4 & 14/16 Nam Ning Street, Aberdeen Centre (Site 4), Aberdeen, Hong Kong
Kowloon
Hunghom Branch	Shop A6, G/F., Whampoa Estate Planet Square, 1-3 Tak Man Street, Kowloon

Services of the following retail branches remain suspended until further notice:

Branch Name	Address
Hong Kong Island
Kennedy Town Branch	G/F., 113-119 Belcher's Street, Kennedy Town, Hong Kong
Quarry Bay Branch	Shops 2, G/F., No. 1001 King's Road, Quarry Bay, Hong Kong
Shau Kei Wan Branch	Shop 2-3, G/F., Tung Fai Building, 161-165 Shau Kei Wan Main Street East, Hong Kong
Hennessy Road Branch	G/F., Bank of Communications Building., 368 Hennessy Road, Hong Kong
Business Department	Unit B B/F & G/F, Unit C G/F, Wheelock House, 20 Pedder Street, Central, Hong Kong
Kowloon
Tsim Sha Tsui Branch	Shop Nos. 1-3 on G/F., CFC Tower, 22-28 Mody Road, Tsimshatsui, Kowloon
Cheung Sha Wan Plaza Branch	Unit G04 on G/F., Cheung Sha Wan Plaza, 833 Cheung Sha Wan Road, Kowloon
Ngau Tau Kok Branch	Shop G1 & G2, G/F., Phase I, Amoy Plaza, 77 Ngau Tau Kok Road, Kowloon
Jordan Road Branch	1/F., Booman Building, 37U Jordan Road, Kowloon
New Territories
Kwai Chung Branch	G/F., 93-99 Tai Loong Street, Kwai Chung, New Territories
Tin Shui Wai Branch	Shop No. G72, G/F, +WOO (Phase 1), 12-18 Tin Yan Road, Tin Shui Wai, New Territories
Sam Shing Estate Branch	Shop No. 4, G/F., Moon Yu House, Sam Shing Estate, 6 Sam Shing Street, Tuen Mun, New Territories
Kwong Yuen Estate Branch	Shop Nos. 1 & 2, G/F., Commercial Block 2, Kwong Yuen Shopping Centre, Kwong Yuen Estate, No. 68 Siu Lek Yuen Road, Shatin, New Territories
Tiu Keng Leng Branch	Shops Nos. L2-064 and L2- 065, Level 2, Metro Town, Tiu Keng Leng, New Territories
Shatin City One Branch	Shop 188, 1/F., Fortune City One, City One Shatin, New Territories
Ma On Shan Branch	Shop Nos. 303-304, Level 3, Ma On Shan Plaza, 608 Sai Sha Road, Ma On Shan, New Territories
Sha Tsui Road Branch	Shops Nos. 3-5 on G/F., Kwong Ming Building, 120-130 Sha Tsui Road, Tsuen Wan, New Territories

Service arrangement of all branches on Saturday

From 5 March (Saturday), services of all branches will be suspended on Saturday until further notice.

Please scan the below QR code to visit our website for branches location if necessary:

Notice on Bank of Communications （Hong Kong） Branch Services

Bank of Communications (Hong Kong) Limited was informed by one employee on 22 March (Tuesday) that he has preliminarily tested positive for COVID-19. The concerned branch is Taikoo Shing Branch. The Branch has been temporarily closed since 22 March (Tuesday) until further notice. Meanwhile, the Bank has already taken corresponding measures, including deep cleaning and disinfecting the Branch premises, all employees at the Branch will conduct viral testing and home quarantine.

Details of the concerned branch and the last working day of this employee is as follows:

Branch Name	Address	Last Working Day of the Employee
Taikoo Shing Branch	Shop 38, G/F., CityPlaza 2, 18 Taikoo Shing Road, Hong Kong	21 March (Monday)

For enquiries, please call the Bank’s Customer Service Hotline at 223 95559.

2022-03-21

Bank of Communications （Hong Kong） Announces Branch Service Change Update

Services of the following retail branches have been suspended since 21 March (Monday) until further notice:

Branch Name	Address
Hong Kong Island
Business Department	Unit B B/F & G/F, Unit C G/F, Wheelock House, 20 Pedder Street, Central, Hong Kong
Kowloon
Jordan Road Branch	1/F., Booman Building, 37U Jordan Road, Kowloon
New Territories
Sha Tsui Road Branch	Shops Nos. 3-5 on G/F., Kwong Ming Building, 120-130 Sha Tsui Road, Tsuen Wan, New Territories

Services of the following retail branches will be resumed from 22 March (Tuesday):

Branch Name	Address
Kowloon
Kowloon Branch	G/F., 563 Nathan Road, Kowloon
New Territories
Tseung Kwan O Branch	Shop Nos. 252A, 252B & 253 on Level 2, Metro City Phase I, Tseung Kwan O, New Territories
Market Street Branch	G/F., 49-55 Tsuen Wan Market Street, Tsuen Wan, New Territories

Services of the following retail branches remain suspended until further notice:

Branch Name	Address
Hong Kong Island
Siu Sai Wan Branch	Shop No. 217A-217B, Siu Sai Wan Plaza, Siu Sai Wan Estate, Hong Kong
Kennedy Town Branch	G/F., 113-119 Belcher's Street, Kennedy Town, Hong Kong
Aberdeen Branch	Shop 3, G/F, 2/4 & 14/16 Nam Ning Street, Aberdeen Centre (Site 4), Aberdeen, Hong Kong
Quarry Bay Branch	Shops 2, G/F., No. 1001 King's Road, Quarry Bay, Hong Kong
Shau Kei Wan Branch	Shop 2-3, G/F., Tung Fai Building, 161-165 Shau Kei Wan Main Street East, Hong Kong
Hennessy Road Branch	G/F., Bank of Communications Building., 368 Hennessy Road, Hong Kong
Kowloon
Tsim Sha Tsui Branch	Shop Nos. 1-3 on G/F., CFC Tower, 22-28 Mody Road, Tsimshatsui, Kowloon
Cheung Sha Wan Plaza Branch	Unit G04 on G/F., Cheung Sha Wan Plaza, 833 Cheung Sha Wan Road, Kowloon
Ngau Tau Kok Branch	Shop G1 & G2, G/F., Phase I, Amoy Plaza, 77 Ngau Tau Kok Road, Kowloon
Hunghom Branch	Shop A6, G/F., Whampoa Estate Planet Square, 1-3 Tak Man Street, Kowloon
New Territories
Kwai Chung Branch	G/F., 93-99 Tai Loong Street, Kwai Chung, New Territories
Tin Shui Wai Branch	Shop No. G72, G/F, +WOO (Phase 1), 12-18 Tin Yan Road, Tin Shui Wai, New Territories
Sam Shing Estate Branch	Shop No. 4, G/F., Moon Yu House, Sam Shing Estate, 6 Sam Shing Street, Tuen Mun, New Territories
Kwong Yuen Estate Branch	Shop Nos. 1 & 2, G/F., Commercial Block 2, Kwong Yuen Shopping Centre, Kwong Yuen Estate, No. 68 Siu Lek Yuen Road, Shatin, New Territories
Tiu Keng Leng Branch	Shops Nos. L2-064 and L2- 065, Level 2, Metro Town, Tiu Keng Leng, New Territories
Shatin City One Branch	Shop 188, 1/F., Fortune City One, City One Shatin, New Territories
Ma On Shan Branch	Shop Nos. 303-304, Level 3, Ma On Shan Plaza, 608 Sai Sha Road, Ma On Shan, New Territories

Service arrangement of all branches on Saturday

From 5 March (Saturday), services of all branches will be suspended on Saturday until further notice.

Please scan the below QR code to visit our website for branches location if necessary:

Notice on Bank of Communications （Hong Kong） Branch Services

Bank of Communications (Hong Kong) Limited was informed by four employees on 18 March (Friday), 19 March (Saturday) and 21 March (Monday) that they have preliminarily tested positive for COVID-19. The concerned branches are Jordan Road Branch, Sha Tsui Road Branch and Business Department. The Branches have been temporarily closed since 21 March (Monday) until further notice. Meanwhile, the Bank has already taken corresponding measures, including deep cleaning and disinfecting the Branch premises, all employees at the Branches will conduct viral testing and home quarantine.

Details of the concerned branches and the last working days of these employees are as follows:

Branch Name	Address	Last Working Day of the Employee
Jordan Road Branch	1/F., Booman Building, 37U Jordan Road, Kowloon	18 March (Friday)
Sha Tsui Road Branch	Shops Nos. 3-5 on G/F., Kwong Ming Building, 120-130 Sha Tsui Road, Tsuen Wan, New Territories	18 March (Friday)
Business Department	Unit B B/F & G/F, Unit C G/F, Wheelock House, 20 Pedder Street, Central, Hong Kong	18 March (Friday) 18 March (Friday)

For enquiries, please call the Bank’s Customer Service Hotline at 223 95559.

2022-03-18

Bank of Communications （Hong Kong） Announces Branch Service Change Update

Services of the following retail branch has been suspended since 18 March (Friday) until further notice:

Branch Name	Address
Kowloon
Hunghom Branch	Shop A6, G/F., Whampoa Estate Planet Square, 1-3 Tak Man Street, Kowloon

Services of the following retail branches will be resumed from 21 March (Monday):

Branch Name	Address
Hong Kong Island
North Point Branch	Shops Nos. 1-4 on G/F., Maylun Apartments, 442-456 King's Road, North Point, Hong Kong
	Portion B of Shop 13, G/F, King's Tower, No. 480 King's Road, North Point, Hong Kong
New Territories
Yuen Long Branch	Shop 2B, G/F, Man Yu Building, 2-14 Tai Fung Street, Yuen Long, New Territories

Services of the following retail branches remain suspended until further notice:

Branch Name	Address
Hong Kong Island
Siu Sai Wan Branch	Shop No. 217A-217B, Siu Sai Wan Plaza, Siu Sai Wan Estate, Hong Kong
Kennedy Town Branch	G/F., 113-119 Belcher's Street, Kennedy Town, Hong Kong
Aberdeen Branch	Shop 3, G/F, 2/4 & 14/16 Nam Ning Street, Aberdeen Centre (Site 4), Aberdeen, Hong Kong
Quarry Bay Branch	Shops 2, G/F., No. 1001 King's Road, Quarry Bay, Hong Kong
Shau Kei Wan Branch	Shop 2-3, G/F., Tung Fai Building, 161-165 Shau Kei Wan Main Street East, Hong Kong
Hennessy Road Branch	G/F., Bank of Communications Building., 368 Hennessy Road, Hong Kong
Kowloon
Tsim Sha Tsui Branch	Shop Nos. 1-3 on G/F., CFC Tower, 22-28 Mody Road, Tsimshatsui, Kowloon
Cheung Sha Wan Plaza Branch	Unit G04 on G/F., Cheung Sha Wan Plaza, 833 Cheung Sha Wan Road, Kowloon
Ngau Tau Kok Branch	Shop G1 & G2, G/F., Phase I, Amoy Plaza, 77 Ngau Tau Kok Road, Kowloon
Kowloon Branch	G/F., 563 Nathan Road, Kowloon
New Territories
Kwai Chung Branch	G/F., 93-99 Tai Loong Street, Kwai Chung, New Territories
Tin Shui Wai Branch	Shop No. G72, G/F, +WOO (Phase 1), 12-18 Tin Yan Road, Tin Shui Wai, New Territories
Tseung Kwan O Branch	Shop Nos. 252A, 252B & 253 on Level 2, Metro City Phase I, Tseung Kwan O, New Territories
Sam Shing Estate Branch	Shop No. 4, G/F., Moon Yu House, Sam Shing Estate, 6 Sam Shing Street, Tuen Mun, New Territories
Kwong Yuen Estate Branch	Shop Nos. 1 & 2, G/F., Commercial Block 2, Kwong Yuen Shopping Centre, Kwong Yuen Estate, No. 68 Siu Lek Yuen Road, Shatin, New Territories
Tiu Keng Leng Branch	Shops Nos. L2-064 and L2- 065, Level 2, Metro Town, Tiu Keng Leng, New Territories
Shatin City One Branch	Shop 188, 1/F., Fortune City One, City One Shatin, New Territories
Market Street Branch	G/F., 49-55 Tsuen Wan Market Street, Tsuen Wan, New Territories
Ma On Shan Branch	Shop Nos. 303-304, Level 3, Ma On Shan Plaza, 608 Sai Sha Road, Ma On Shan, New Territories

Service arrangement of all branches on Saturday

From 5 March (Saturday), services of all branches will be suspended on Saturday until further notice.

Please scan the below QR code to visit our website for branches location if necessary:

Notice on Bank of Communications （Hong Kong） Branch Services

Bank of Communications (Hong Kong) Limited was informed by one employee on 18 March (Friday) that he has preliminarily tested positive for COVID-19. The concerned branch is Hunghom Branch. The Branch has been temporarily closed since 18 March (Friday) until further notice. Meanwhile, the Bank has already taken corresponding measures, including deep cleaning and disinfecting the Branch premises, all employees at the Branch will conduct viral testing and home quarantine.

Details of the concerned branch and the last working day of this employee is as follows:

Branch Name	Address	Last Working Day of the Employee
Hunghom Branch	Shop A6, G/F., Whampoa Estate Planet Square, 1-3 Tak Man Street, Kowloon	17 March (Thursday)

For enquiries, please call the Bank’s Customer Service Hotline at 223 95559.

2022-03-16

Bank of Communications （Hong Kong） Announces Branch Service Change Update

Services of the following retail branch has been suspended since 16 March (Wednesday) until further notice:

Branch Name	Address
Kowloon
Kowloon Branch	G/F., 563 Nathan Road, Kowloon

Services of the following retail branches will be resumed from 17 March (Thursday):

Branch Name	Address
Kowloon
Mongkok Branch	G/F and 1/F, Shun Wah Building, Nos. 735 & 735A Nathan Road, Mongkok, Kowloon
New Territories
Tai Po Branch	Shop No. 1, 2, 26 & 27, G/F., Wing Fai Plaza, 29-35 Ting Kok Road, Tai Po, New Territories

Services of the following retail branches remain suspended until further notice:

Branch Name	Address
Hong Kong Island
Siu Sai Wan Branch	Shop No. 217A-217B, Siu Sai Wan Plaza, Siu Sai Wan Estate, Hong Kong
Kennedy Town Branch	G/F., 113-119 Belcher's Street, Kennedy Town, Hong Kong
Aberdeen Branch	Shop 3, G/F, 2/4 & 14/16 Nam Ning Street, Aberdeen Centre (Site 4), Aberdeen, Hong Kong
Quarry Bay Branch	Shops 2, G/F., No. 1001 King's Road, Quarry Bay, Hong Kong
Shau Kei Wan Branch	Shop 2-3, G/F., Tung Fai Building, 161-165 Shau Kei Wan Main Street East, Hong Kong
Hennessy Road Branch	G/F., Bank of Communications Building., 368 Hennessy Road, Hong Kong
North Point Branch	Shops Nos. 1-4 on G/F., Maylun Apartments, 442-456 King's Road, North Point, Hong Kong
North Point Branch	Portion B of Shop 13, G/F, King's Tower, No. 480 King's Road, North Point, Hong Kong
Kowloon
Tsim Sha Tsui Branch	Shop Nos. 1-3 on G/F., CFC Tower, 22-28 Mody Road, Tsimshatsui, Kowloon
Cheung Sha Wan Plaza Branch	Unit G04 on G/F., Cheung Sha Wan Plaza, 833 Cheung Sha Wan Road, Kowloon
Ngau Tau Kok Branch	Shop G1 & G2, G/F., Phase I, Amoy Plaza, 77 Ngau Tau Kok Road, Kowloon
New Territories
Kwai Chung Branch	G/F., 93-99 Tai Loong Street, Kwai Chung, New Territories
Tin Shui Wai Branch	Shop No. G72, G/F, +WOO (Phase 1), 12-18 Tin Yan Road, Tin Shui Wai, New Territories
Tseung Kwan O Branch	Shop Nos. 252A, 252B & 253 on Level 2, Metro City Phase I, Tseung Kwan O, New Territories
Sam Shing Estate Branch	Shop No. 4, G/F., Moon Yu House, Sam Shing Estate, 6 Sam Shing Street, Tuen Mun, New Territories
Kwong Yuen Estate Branch	Shop Nos. 1 & 2, G/F., Commercial Block 2, Kwong Yuen Shopping Centre, Kwong Yuen Estate, No. 68 Siu Lek Yuen Road, Shatin, New Territories
Tiu Keng Leng Branch	Shops Nos. L2-064 and L2- 065, Level 2, Metro Town, Tiu Keng Leng, New Territories
Shatin City One Branch	Shop 188, 1/F., Fortune City One, City One Shatin, New Territories
Market Street Branch	G/F., 49-55 Tsuen Wan Market Street, Tsuen Wan, New Territories
Yuen Long Branch	Shop 2B, G/F, Man Yu Building, 2-14 Tai Fung Street, Yuen Long, New Territories
Ma On Shan Branch	Shop Nos. 303-304, Level 3, Ma On Shan Plaza, 608 Sai Sha Road, Ma On Shan, New Territories

Service arrangement of all branches on Saturday

From 5 March (Saturday), services of all branches will be suspended on Saturday until further notice.

Please scan the below QR code to visit our website for branches location if necessary:

Notice on Bank of Communications （Hong Kong） Branch Services

Bank of Communications (Hong Kong) Limited was informed by one employee on 16 March (Wednesday) that he has preliminarily tested positive for COVID-19. The concerned branch is Kowloon Branch. The Branch has been temporarily closed since 16 March (Wednesday) until further notice. Meanwhile, the Bank has already taken corresponding measures, including deep cleaning and disinfecting the Branch premises, all employees at the Branch will conduct viral testing and home quarantine.

Details of the concerned branch and the last working day of this employee is as follows:

Branch Name	Address	Last Working Day of the Employee
Kowloon Branch	G/F., 563 Nathan Road, Kowloon	15 March (Tuesday)

For enquiries, please call the Bank’s Customer Service Hotline at 223 95559.

2022-03-15

Bank of Communications （Hong Kong） Announces Corporate Banking Branch Service Change Update

The services of the following Corporate Banking branch service have been suspended on 15 March (Tuesday):

Branch Name	Address
Commercial Centre (Kowloon)	Suite 604-611, 6/F, Tower 6, Gateway, Tsimshatsui, Kowloon
Institutional Banking Department	Suite 604-611, 6/F, Tower 6, Gateway, Tsimshatsui, Kowloon
Trade Finance Department	Suite 604-611, 6/F, Tower 6, Gateway, Tsimshatsui, Kowloon

The services of the following Corporate Banking branch service will be resumed on 16 March (Wednesday):

Branch Name	Address
Commercial Centre (Kowloon)	Suite 604-611, 6/F, Tower 6, Gateway, Tsimshatsui, Kowloon
Institutional Banking Department	Suite 604-611, 6/F, Tower 6, Gateway, Tsimshatsui, Kowloon
Trade Finance Department	Suite 604-611, 6/F, Tower 6, Gateway, Tsimshatsui, Kowloon

Business hours of other Corporate Banking branch services from Monday to Friday will remain as 9:00 am to 5:00 pm.

The prudent precautionary measures are implemented in all branches, including more frequent deep cleaning and disinfection of branch premises on top of the regular daily cleaning schedule and all employees are requested to measure their body temperature before work and to put on surgical masks at work. The Bank will remind its staff to regularly wash and sanitise their hands. Employees will check customers’ body temperature when entering the branches, and customers are encouraged to put on surgical masks. Hand sanitizer is available in branches for use, if needed.

Notice on Bank of Communications （Hong Kong） Corporate Banking Services

Bank of Communications (Hong Kong) Limited was informed by two employees at Institutional Banking Department and Commercial Centre (Kowloon) (address: Suite 604-611, 6/F, Tower 6, Gateway, Tsimshatsui, Kowloon) on 15 March (Tuesday) that they have preliminarily tested positive for COVID-19. The Branches have been temporarily closed from 15 March (Tuesday) and will be resumed on 16 March (Wednesday). Meanwhile, the Bank has already taken corresponding measures, including deep cleaning and disinfecting the Branch premises, all employees at the Branch will conduct viral testing and home quarantine.

The employees were last working in the Branch on 14 March (Monday). Their body temperature was normal before reporting for duty and no symptoms of sickness were present. They are mainly responsible for providing customer services and counter services. They wore face mask at work. All employees at the Branch fully complied with the Bank's preventive measures, including all employees are requested to measure their body temperature before work and to put on surgical masks at work. The Bank will continue to monitor the situation and provide them with the necessary assistance.

For enquiries, please call the Bank’s Customer Service Hotline at 223 95559.

Bank of Communications （Hong Kong） Announces Branch Service Change Update

Services of the following retail branches have been suspended since 15 March (Tuesday) until further notice:

Branch Name	Address
Hong Kong Island
North Point Branch	Shops Nos. 1-4 on G/F., Maylun Apartments, 442-456 King's Road, North Point, Hong Kong
	Portion B of Shop 13, G/F, King's Tower, No. 480 King's Road, North Point, Hong Kong
Kowloon
Ngau Tau Kok Branch	Shop G1 & G2, G/F., Phase I, Amoy Plaza, 77 Ngau Tau Kok Road, Kowloon
New Territories
Ma On Shan Branch	Shop Nos. 303-304, Level 3, Ma On Shan Plaza, 608 Sai Sha Road, Ma On Shan, New Territories

Services of the following retail branches will be resumed from 16 March (Wednesday):

Branch Name	Address
New Territories
Tsuen Wan Branch	G/F., 240-242 Sha Tsui Road, Tsuen Wan, New Territories
Sheung Shui Branch	Shops 1010-1014, G/F., Sheung Shui Centre, Sheung Shui, New Territories

Services of the following retail branches remain suspended until further notice:

Branch Name	Address
Hong Kong Island
Siu Sai Wan Branch	Shop No. 217A-217B, Siu Sai Wan Plaza, Siu Sai Wan Estate, Hong Kong
Kennedy Town Branch	G/F., 113-119 Belcher's Street, Kennedy Town, Hong Kong
Aberdeen Branch	Shop 3, G/F, 2/4 & 14/16 Nam Ning Street, Aberdeen Centre (Site 4), Aberdeen, Hong Kong
Quarry Bay Branch	Shops 2, G/F., No. 1001 King's Road, Quarry Bay, Hong Kong
Shau Kei Wan Branch	Shop 2-3, G/F., Tung Fai Building, 161-165 Shau Kei Wan Main Street East, Hong Kong
Hennessy Road Branch	G/F., Bank of Communications Building., 368 Hennessy Road, Hong Kong
Kowloon
Tsim Sha Tsui Branch	Shop Nos. 1-3 on G/F., CFC Tower, 22-28 Mody Road, Tsimshatsui, Kowloon
Mongkok Branch	G/F and 1/F, Shun Wah Building, Nos. 735 & 735A Nathan Road, Mongkok, Kowloon
Cheung Sha Wan Plaza Branch	Unit G04 on G/F., Cheung Sha Wan Plaza, 833 Cheung Sha Wan Road, Kowloon
New Territories
Kwai Chung Branch	G/F., 93-99 Tai Loong Street, Kwai Chung, New Territories
Tai Po Branch	Shop No. 1, 2, 26 & 27, G/F., Wing Fai Plaza, 29-35 Ting Kok Road, Tai Po, New Territories
Tin Shui Wai Branch	Shop No. G72, G/F, +WOO (Phase 1), 12-18 Tin Yan Road, Tin Shui Wai, New Territories
Tseung Kwan O Branch	Shop Nos. 252A, 252B & 253 on Level 2, Metro City Phase I, Tseung Kwan O, New Territories
Sam Shing Estate Branch	Shop No. 4, G/F., Moon Yu House, Sam Shing Estate, 6 Sam Shing Street, Tuen Mun, New Territories
Kwong Yuen Estate Branch	Shop Nos. 1 & 2, G/F., Commercial Block 2, Kwong Yuen Shopping Centre, Kwong Yuen Estate, No. 68 Siu Lek Yuen Road, Shatin, New Territories
Tiu Keng Leng Branch	Shops Nos. L2-064 and L2- 065, Level 2, Metro Town, Tiu Keng Leng, New Territories
Shatin City One Branch	Shop 188, 1/F., Fortune City One, City One Shatin, New Territories
Market Street Branch	G/F., 49-55 Tsuen Wan Market Street, Tsuen Wan, New Territories
Yuen Long Branch	Shop 2B, G/F, Man Yu Building, 2-14 Tai Fung Street, Yuen Long, New Territories

Service arrangement of all branches on Saturday

From 5 March (Saturday), services of all branches will be suspended on Saturday until further notice.

Please scan the below QR code to visit our website for branches location if necessary:

Notice on Bank of Communications （Hong Kong） Branch Services

Bank of Communications (Hong Kong) Limited was informed by three employees on 15 March (Tuesday) that they have preliminarily tested positive for COVID-19. The concerned branches are North Point Branch, Ngau Tau Kok Branch and Ma On Shan Branch. The Branches have been temporarily closed since 15 March (Tuesday) until further notice. Meanwhile, the Bank has already taken corresponding measures, including deep cleaning and disinfecting the Branch premises, all employees at the Branches will conduct viral testing and home quarantine.

Details of the concerned branches and the last working days of these employees are as follows:

Branch Name	Address	Last Working Day of the Employee
North Point Branch	Shops Nos. 1-4 on G/F., Maylun Apartments, 442-456 King's Road, North Point, Hong Kong	14 March (Monday)
North Point Branch	Portion B of Shop 13, G/F, King's Tower, No. 480 King's Road, North Point, Hong Kong	14 March (Monday)
Ngau Tau Kok Branch	Shop G1 & G2, G/F., Phase I, Amoy Plaza, 77 Ngau Tau Kok Road, Kowloon	14 March (Monday)
Ma On Shan Branch	Shop Nos. 303-304, Level 3, Ma On Shan Plaza, 608 Sai Sha Road, Ma On Shan, New Territories	14 March (Monday)

For enquiries, please call the Bank’s Customer Service Hotline at 223 95559.

2022-03-14

Bank of Communications （Hong Kong） Announces Branch Service Change Update

Services of the following retail branches have been suspended since 14 March (Monday) until further notice:

Branch Name	Address
New Territories
Tsuen Wan Branch	G/F., 240-242 Sha Tsui Road, Tsuen Wan, New Territories
Market Street Branch	G/F., 49-55 Tsuen Wan Market Street, Tsuen Wan, New Territories
Sheung Shui Branch	Shops 1010-1014, G/F., Sheung Shui Centre, Sheung Shui, New Territories
Yuen Long Branch	Shop 2B, G/F, Man Yu Building, 2-14 Tai Fung Street, Yuen Long, New Territories

Services of the following retail branches will be resumed from 15 March (Tuesday):

Branch Name	Address
Hong Kong Island
Business Department	Unit B B/F & G/F, Unit C G/F, Wheelock House, 20 Pedder Street, Central, Hong Kong
King's Road Branch	G/F, Kailey Court, 67-71 King's Road, Hong Kong
Kowloon
Kowloon Branch	G/F., 563 Nathan Road, Kowloon
New Territories
Sha Tsui Road Branch	Shops Nos. 3-5 on G/F., Kwong Ming Building, 120-130 Sha Tsui Road, Tsuen Wan, New Territories
Tuen Mun Branch	Shops 7-8 on G/F, Castle Peak Lin Won Building, 2-4 Yan Ching Street, Tuen Mun, New Territorie
Ma On Shan Branch	Shop Nos. 303-304, Level 3, Ma On Shan Plaza, 608 Sai Sha Road, Ma On Shan, New Territories

Services of the following retail branches remain suspended until further notice:

Branch Name	Address
Hong Kong Island
Siu Sai Wan Branch	Shop No. 217A-217B, Siu Sai Wan Plaza, Siu Sai Wan Estate, Hong Kong
Kennedy Town Branch	G/F., 113-119 Belcher's Street, Kennedy Town, Hong Kong
Aberdeen Branch	Shop 3, G/F, 2/4 & 14/16 Nam Ning Street, Aberdeen Centre (Site 4), Aberdeen, Hong Kong
Quarry Bay Branch	Shops 2, G/F., No. 1001 King's Road, Quarry Bay, Hong Kong
Shau Kei Wan Branch	Shop 2-3, G/F., Tung Fai Building, 161-165 Shau Kei Wan Main Street East, Hong Kong
Hennessy Road Branch	G/F., Bank of Communications Building., 368 Hennessy Road, Hong Kong
Kowloon
Tsim Sha Tsui Branch	Shop Nos. 1-3 on G/F., CFC Tower, 22-28 Mody Road, Tsimshatsui, Kowloon
Mongkok Branch	G/F and 1/F, Shun Wah Building, Nos. 735 & 735A Nathan Road, Mongkok, Kowloon
Cheung Sha Wan Plaza Branch	Unit G04 on G/F., Cheung Sha Wan Plaza, 833 Cheung Sha Wan Road, Kowloon
New Territories
Kwai Chung Branch	G/F., 93-99 Tai Loong Street, Kwai Chung, New Territories
Tai Po Branch	Shop No. 1, 2, 26 & 27, G/F., Wing Fai Plaza, 29-35 Ting Kok Road, Tai Po, New Territories
Tin Shui Wai Branch	Shop No. G72, G/F, +WOO (Phase 1), 12-18 Tin Yan Road, Tin Shui Wai, New Territories
Tseung Kwan O Branch	Shop Nos. 252A, 252B & 253 on Level 2, Metro City Phase I, Tseung Kwan O, New Territories
Sam Shing Estate Branch	Shop No. 4, G/F., Moon Yu House, Sam Shing Estate, 6 Sam Shing Street, Tuen Mun, New Territories
Kwong Yuen Estate Branch	Shop Nos. 1 & 2, G/F., Commercial Block 2, Kwong Yuen Shopping Centre, Kwong Yuen Estate, No. 68 Siu Lek Yuen Road, Shatin, New Territories
Tiu Keng Leng Branch	Shops Nos. L2-064 and L2- 065, Level 2, Metro Town, Tiu Keng Leng, New Territories
Shatin City One Branch	Shop 188, 1/F., Fortune City One, City One Shatin, New Territories

Service arrangement of all branches on Saturday

From 5 March (Saturday), services of all branches will be suspended on Saturday until further notice.

Please scan the below QR code to visit our website for branches location if necessary:

Notice on Bank of Communications （Hong Kong） Branch Services

Bank of Communications (Hong Kong) Limited was informed by four employees on 13 March (Sunday) and 14 March (Monday) that they have preliminarily tested positive for COVID-19. The concerned branches are Market Street Branch, Tsuen Wan Branch, Sheung Shui Branch and Yuen Long Branch. The Branches have been temporarily closed since 14 March (Monday) until further notice. Meanwhile, the Bank has already taken corresponding measures, including deep cleaning and disinfecting the Branch premises, all employees at the Branches will conduct viral testing and home quarantine.

Details of the concerned branches and the last working days of these employees are as follows:

Branch Name	Address	Last Working Day of the Employee
Market Street Branch	G/F., 49-55 Tsuen Wan Market Street, Tsuen Wan, New Territories	11 March (Friday)
Tsuen Wan Branch	G/F., 240-242 Sha Tsui Road, Tsuen Wan, New Territories	11 March (Friday)
Sheung Shui Branch	Shops 1010-1014, G/F., Sheung Shui Centre, Sheung Shui, New Territories	11 March (Friday)
Yuen Long Branch	Shop 2B, G/F, Man Yu Building, 2-14 Tai Fung Street, Yuen Long, New Territories	11 March (Friday)

For enquiries, please call the Bank’s Customer Service Hotline at 223 95559.

2022-03-11

Bank of Communications （Hong Kong） Announces Branch Service Change Update

Services of the following retail branches have been suspended since 11 March (Friday) until further notice:

Branch Name	Address
Hong Kong Island
Business Department	Unit B B/F & G/F, Unit C G/F, Wheelock House, 20 Pedder Street, Central, Hong Kong
King's Road Branch	G/F, Kailey Court, 67-71 King's Road, Hong Kong
Kowloon
Kowloon Branch	G/F., 563 Nathan Road, Kowloon
New Territories
Ma On Shan Branch	Shop Nos. 303-304, Level 3, Ma On Shan Plaza, 608 Sai Sha Road, Ma On Shan, New Territories

Services of the following retail branches will be resumed from 14 March (Monday):

Branch Name	Address
Hong Kong Island
North Point Branch	Shops Nos. 1-4 on G/F., Maylun Apartments, 442-456 King's Road, North Point, Hong Kong
North Point Branch	Portion B of Shop 13, G/F, King's Tower, No. 480 King's Road, North Point, Hong Kong
Chaiwan Branch	G/F., 121-121A Wan Tsui Road, Chai Wan Cinema Building, Chaiwan, Hong Kong
Kowloon
Kwun Tong Branch	Shop E, Block G & H, G/F, East Sun Industrial Centre, 16 Shing Yip Street, Kwun Tong, Kowloon
Hunghom Branch	Shop A6, G/F., Whampoa Estate Planet Square, 1-3 Tak Man Street, Kowloon

Services of the following retail branches remain suspended until further notice:

Branch Name	Address
Hong Kong Island
Siu Sai Wan Branch	Shop No. 217A-217B, Siu Sai Wan Plaza, Siu Sai Wan Estate, Hong Kong
Kennedy Town Branch	G/F., 113-119 Belcher's Street, Kennedy Town, Hong Kong
Aberdeen Branch	Shop 3, G/F, 2/4 & 14/16 Nam Ning Street, Aberdeen Centre (Site 4), Aberdeen, Hong Kong
Quarry Bay Branch	Shops 2, G/F., No. 1001 King's Road, Quarry Bay, Hong Kong
Shau Kei Wan Branch	Shop 2-3, G/F., Tung Fai Building, 161-165 Shau Kei Wan Main Street East, Hong Kong
Hennessy Road Branch	G/F., Bank of Communications Building., 368 Hennessy Road, Hong Kong
Kowloon
Tsim Sha Tsui Branch	Shop Nos. 1-3 on G/F., CFC Tower, 22-28 Mody Road, Tsimshatsui, Kowloon
Mongkok Branch	G/F and 1/F, Shun Wah Building, Nos. 735 & 735A Nathan Road, Mongkok, Kowloon
Cheung Sha Wan Plaza Branch	Unit G04 on G/F., Cheung Sha Wan Plaza, 833 Cheung Sha Wan Road, Kowloon
New Territories
Kwai Chung Branch	G/F., 93-99 Tai Loong Street, Kwai Chung, New Territories
Tai Po Branch	Shop No. 1, 2, 26 & 27, G/F., Wing Fai Plaza, 29-35 Ting Kok Road, Tai Po, New Territories
Tuen Mun Branch	Shops 7-8 on G/F, Castle Peak Lin Won Building, 2-4 Yan Ching Street, Tuen Mun, New Territories
Tin Shui Wai Branch	Shop No. G72, G/F, +WOO (Phase 1), 12-18 Tin Yan Road, Tin Shui Wai, New Territories
Tseung Kwan O Branch	Shop Nos. 252A, 252B & 253 on Level 2, Metro City Phase I, Tseung Kwan O, New Territories
Sam Shing Estate Branch	Shop No. 4, G/F., Moon Yu House, Sam Shing Estate, 6 Sam Shing Street, Tuen Mun, New Territories
Kwong Yuen Estate Branch	Shop Nos. 1 & 2, G/F., Commercial Block 2, Kwong Yuen Shopping Centre, Kwong Yuen Estate, No. 68 Siu Lek Yuen Road, Shatin, New Territories
Sha Tsui Road Branch	Shops Nos. 3-5 on G/F., Kwong Ming Building, 120-130 Sha Tsui Road, Tsuen Wan, New Territories
Tiu Keng Leng Branch	Shops Nos. L2-064 and L2- 065, Level 2, Metro Town, Tiu Keng Leng, New Territories
Shatin City One Branch	Shop 188, 1/F., Fortune City One, City One Shatin, New Territories

Service arrangement of all branches on Saturday

From 5 March (Saturday), services of all branches will be suspended on Saturday until further notice.

Please scan the below QR code to visit our website for branches location if necessary:

Notice on Bank of Communications （Hong Kong） Branch Services

Bank of Communications (Hong Kong) Limited was informed by four employees on 10 March (Thursday) and 11 March (Friday) that they have preliminarily tested positive for COVID-19. The concerned branches are King's Road Branch, Kowloon Branch, Ma On Shan Branch and Business Department. The Branches have been temporarily closed since 11 March (Friday) until further notice. Meanwhile, the Bank has already taken corresponding measures, including deep cleaning and disinfecting the Branch premises, all employees at the Branches will conduct viral testing and home quarantine.

Details of the concerned branches and the last working days of these employees are as follows:

Branch Name	Address	Last Working Day of the Employee
King's Road Branch	G/F, Kailey Court, 67-71 King's Road, Hong Kong	10 March (Thursday)
Kowloon Branch	G/F., 563 Nathan Road, Kowloon	10 March (Thursday)
Ma On Shan Branch	Shop Nos. 303-304, Level 3, Ma On Shan Plaza, 608 Sai Sha Road, Ma On Shan, New Territories	10 March (Thursday)
Business Department	Unit B B/F & G/F, Unit C G/F, Wheelock House, 20 Pedder Street, Central, Hong Kong	11 March (Friday)

For enquiries, please call the Bank’s Customer Service Hotline at 223 95559.

2022-03-10

Bank of Communications （Hong Kong） Announces Branch Service Change Update

Services of the following retail branches have been suspended since 10 March (Thursday) until further notice:

Branch Name	Address
Hong Kong Island
North Point Branch	Shops Nos. 1-4 on G/F., Maylun Apartments, 442-456 King's Road, North Point, Hong Kong
	Portion B of Shop 13, G/F, King's Tower, No. 480 King's Road, North Point, Hong Kong
Kowloon
Hunghom Branch	Shop A6, G/F., Whampoa Estate Planet Square, 1-3 Tak Man Street, Kowloon
New Territories
Shatin City One Branch	Shop 188, 1/F., Fortune City One, City One Shatin, New Territories

Services of the following retail branches will be resumed from 11 March (Friday):

Branch Name	Address
Kowloon
Wong Tai Sin Branch	Shop N118, 1/F, Temple Mall North, 136 Lung Cheung Road, Wong Tai Sin, Kowloon
Jordan Road Branch	1/F., Booman Building, 37U Jordan Road, Kowloon

Services of the following retail branches remain suspended until further notice:

Branch Name	Address
Hong Kong Island
Siu Sai Wan Branch	Shop No. 217A-217B, Siu Sai Wan Plaza, Siu Sai Wan Estate, Hong Kong
Kennedy Town Branch	G/F., 113-119 Belcher's Street, Kennedy Town, Hong Kong
Aberdeen Branch	Shop 3, G/F, 2/4 & 14/16 Nam Ning Street, Aberdeen Centre (Site 4), Aberdeen, Hong Kong
Quarry Bay Branch	Shops 2, G/F., No. 1001 King's Road, Quarry Bay, Hong Kong
Chaiwan Branch	G/F., 121-121A Wan Tsui Road, Chai Wan Cinema Building, Chaiwan, Hong Kong
Shau Kei Wan Branch	Shop 2-3, G/F., Tung Fai Building, 161-165 Shau Kei Wan Main Street East, Hong Kong
Hennessy Road Branch	G/F., Bank of Communications Building., 368 Hennessy Road, Hong Kong
Kowloon
Tsim Sha Tsui Branch	Shop Nos. 1-3 on G/F., CFC Tower, 22-28 Mody Road, Tsimshatsui, Kowloon
Mongkok Branch	G/F and 1/F, Shun Wah Building, Nos. 735 & 735A Nathan Road, Mongkok, Kowloon
Kwun Tong Branch	Shop E, Block G & H, G/F, East Sun Industrial Centre, 16 Shing Yip Street, Kwun Tong, Kowloon
Cheung Sha Wan Plaza Branch	Unit G04 on G/F., Cheung Sha Wan Plaza, 833 Cheung Sha Wan Road, Kowloon
New Territories
Kwai Chung Branch	G/F., 93-99 Tai Loong Street, Kwai Chung, New Territories
Tai Po Branch	Shop No. 1, 2, 26 & 27, G/F., Wing Fai Plaza, 29-35 Ting Kok Road, Tai Po, New Territories
Tuen Mun Branch	Shops 7-8 on G/F, Castle Peak Lin Won Building, 2-4 Yan Ching Street, Tuen Mun, New Territories
Tin Shui Wai Branch	Shop No. G72, G/F, +WOO (Phase 1), 12-18 Tin Yan Road, Tin Shui Wai, New Territories
Tseung Kwan O Branch	Shop Nos. 252A, 252B & 253 on Level 2, Metro City Phase I, Tseung Kwan O, New Territories
Sam Shing Estate Branch	Shop No. 4, G/F., Moon Yu House, Sam Shing Estate, 6 Sam Shing Street, Tuen Mun, New Territories
Kwong Yuen Estate Branch	Shop Nos. 1 & 2, G/F., Commercial Block 2, Kwong Yuen Shopping Centre, Kwong Yuen Estate, No. 68 Siu Lek Yuen Road, Shatin, New Territories
Sha Tsui Road Branch	Shops Nos. 3-5 on G/F., Kwong Ming Building, 120-130 Sha Tsui Road, Tsuen Wan, New Territories
Tiu Keng Leng Branch	Shops Nos. L2-064 and L2- 065, Level 2, Metro Town, Tiu Keng Leng, New Territories

Service arrangement of all branches on Saturday

From 5 March (Saturday), services of all branches will be suspended on Saturday until further notice.

Please scan the below QR code to visit our website for branches location if necessary:

Notice on Bank of Communications （Hong Kong） Branch Services

Bank of Communications (Hong Kong) Limited was informed by three employees on 10 March (Thursday) that they have preliminarily tested positive for COVID-19. The concerned branches are Shatin City One Branch, North Point Branch and Hunghom Branch. The Branches have been temporarily closed since 10 March (Thursday) until further notice. Meanwhile, the Bank has already taken corresponding measures, including deep cleaning and disinfecting the Branch premises, all employees at the Branches will conduct viral testing and home quarantine.

Details of the concerned branches and the last working days of these employee are as follows:

Branch Name	Address	Last Working Day of the Employee
Shatin City One Branch	Shop 188, 1/F., Fortune City One, City One Shatin, New Territories	9 March (Wednesday)
North Point Branch	Shops Nos. 1-4 on G/F., Maylun Apartments, 442-456 King's Road, North Point, Hong Kong	7 March (Monday)
North Point Branch	Portion B of Shop 13, G/F, King's Tower, No. 480 King's Road, North Point, Hong Kong	7 March (Monday)
Hunghom Branch	Shop A6, G/F., Whampoa Estate Planet Square, 1-3 Tak Man Street, Kowloon	9 March (Wednesday)

For enquiries, please call the Bank’s Customer Service Hotline at 223 95559.

2022-03-09

Bank of Communications （Hong Kong） Announces Branch Service Change Update

Services of the following retail branch has been suspended since 9 March (Wednesday) until further notice:

Branch Name	Address
Kowloon
Cheung Sha Wan Plaza Branch	Unit G04 on G/F., Cheung Sha Wan Plaza, 833 Cheung Sha Wan Road, Kowloon

Services of the following retail branches will be resumed from 10 March (Thursday):

Branch Name	Address
Hong Kong Island
King's Road Branch	G/F, Kailey Court, 67-71 King's Road, Hong Kong
Kowloon
Ngau Tau Kok Branch	Shop G1 & G2, G/F., Phase I, Amoy Plaza, 77 Ngau Tau Kok Road, Kowloon
New Territories
Nina Tower Wealth Management Centre	Suite 2304 on 23/F, Tower 2, Nina Tower, No. 8, Yeung Uk Road, Tsuen Wan, New Territories

Services of the following retail branches remain suspended until further notice:

Branch Name	Address
Hong Kong Island
Siu Sai Wan Branch	Shop No. 217A-217B, Siu Sai Wan Plaza, Siu Sai Wan Estate, Hong Kong
Kennedy Town Branch	G/F., 113-119 Belcher's Street, Kennedy Town, Hong Kong
Aberdeen Branch	Shop 3, G/F, 2/4 & 14/16 Nam Ning Street, Aberdeen Centre (Site 4), Aberdeen, Hong Kong
Quarry Bay Branch	Shops 2, G/F., No. 1001 King's Road, Quarry Bay, Hong Kong
Chaiwan Branch	G/F., 121-121A Wan Tsui Road, Chai Wan Cinema Building, Chaiwan, Hong Kong
Shau Kei Wan Branch	Shop 2-3, G/F., Tung Fai Building, 161-165 Shau Kei Wan Main Street East, Hong Kong
Kowloon
Wong Tai Sin Branch	Shop N118, 1/F, Temple Mall North, 136 Lung Cheung Road, Wong Tai Sin, Kowloon
Jordan Road Branch	1/F., Booman Building, 37U Jordan Road, Kowloon
Tsim Sha Tsui Branch	Shop Nos. 1-3 on G/F., CFC Tower, 22-28 Mody Road, Tsimshatsui, Kowloon
Mongkok Branch	G/F and 1/F, Shun Wah Building, Nos. 735 & 735A Nathan Road, Mongkok, Kowloon
Kwun Tong Branch	Shop E, Block G & H, G/F, East Sun Industrial Centre, 16 Shing Yip Street, Kwun Tong, Kowloon
New Territories
Kwai Chung Branch	G/F., 93-99 Tai Loong Street, Kwai Chung, New Territories
Tai Po Branch	Shop No. 1, 2, 26 & 27, G/F., Wing Fai Plaza, 29-35 Ting Kok Road, Tai Po, New Territories
Tuen Mun Branch	Shops 7-8 on G/F, Castle Peak Lin Won Building, 2-4 Yan Ching Street, Tuen Mun, New Territories
Tin Shui Wai Branch	Shop No. G72, G/F, +WOO (Phase 1), 12-18 Tin Yan Road, Tin Shui Wai, New Territories
Tseung Kwan O Branch	Shop Nos. 252A, 252B & 253 on Level 2, Metro City Phase I, Tseung Kwan O, New Territories
Sam Shing Estate Branch	Shop No. 4, G/F., Moon Yu House, Sam Shing Estate, 6 Sam Shing Street, Tuen Mun, New Territories
Kwong Yuen Estate Branch	Shop Nos. 1 & 2, G/F., Commercial Block 2, Kwong Yuen Shopping Centre, Kwong Yuen Estate, No. 68 Siu Lek Yuen Road, Shatin, New Territories
Sha Tsui Road Branch	Shops Nos. 3-5 on G/F., Kwong Ming Building, 120-130 Sha Tsui Road, Tsuen Wan, New Territories
Tiu Keng Leng Branch	Shops Nos. L2-064 and L2- 065, Level 2, Metro Town, Tiu Keng Leng, New Territories

Service arrangement of all branches on Saturday

From 5 March (Saturday), the services of all branches will be suspended on Saturday until further notice.

The Bank is committed to maintaining quality banking services. During the special circumstances, customers are advised to use the Bank’s internet banking, phone banking or mobile banking to meet their banking needs. For enquiries, please call the Bank’s Customer Service Hotline at 223 95559.

Please scan the below QR code to visit our website for branches location if necessary:

Notice on Bank of Communications （Hong Kong） Branch Services

Bank of Communications (Hong Kong) Limited was informed by one employee on 9 March (Wednesday) that he has preliminarily tested positive for COVID-19. The concerned branch is Cheung Sha Wan Plaza Branch. The Branch has been temporarily closed since 9 March (Wednesday) until further notice. Meanwhile, the Bank has already taken corresponding measures, including deep cleaning and disinfecting the Branch premises, all employees at the Branch will conduct viral testing and home quarantine.

Details of the concerned branch and the last working day of this employee is as follows:

Branch Name	Address	Last Working Day of the Employee
Cheung Sha Wan Plaza Branch	Unit G04 on G/F., Cheung Sha Wan Plaza, 833 Cheung Sha Wan Road, Kowloon	7 March (Monday)

For enquiries, please call the Bank’s Customer Service Hotline at 223 95559.

2022-03-07

Bank of Communications （Hong Kong） Announces Branch Service Change Update

The services of the following retail branch has been suspended from 7 March (Monday):

Branch Name	Address
Hong Kong Island
Hennessy Road Branch	G/F., Bank of Communications Building., 368 Hennessy Road, Hong Kong

The services of the following retail branch will be resumed from 8 March (Tuesday):

Branch Name	Address
Hong Kong Island
Business Department	Unit B B/F & G/F, Unit C G/F, Wheelock House, 20 Pedder Street, Central, Hong Kong

The services of the following retail branches remain suspended until further notice:

Branch Name	Address
Hong Kong Island
Siu Sai Wan Branch	Shop No. 217A-217B, Siu Sai Wan Plaza, Siu Sai Wan Estate, Hong Kong
Kennedy Town Branch	G/F., 113-119 Belcher's Street, Kennedy Town, Hong Kong
Aberdeen Branch	Shop 3, G/F, 2/4 & 14/16 Nam Ning Street, Aberdeen Centre (Site 4), Aberdeen, Hong Kong
Quarry Bay Branch	Shops 2, G/F., No. 1001 King's Road, Quarry Bay, Hong Kong
Chaiwan Branch	G/F., 121-121A Wan Tsui Road, Chai Wan Cinema Building, Chaiwan, Hong Kong
Shau Kei Wan Branch	Shop 2-3, G/F., Tung Fai Building, 161-165 Shau Kei Wan Main Street East, Hong Kong
King's Road Branch	G/F, Kailey Court, 67-71 King's Road, Hong Kong
Kowloon
Wong Tai Sin Branch	Shop N118, 1/F, Temple Mall North, 136 Lung Cheung Road, Wong Tai Sin, Kowloon
Jordan Road Branch	1/F., Booman Building, 37U Jordan Road, Kowloon
Ngau Tau Kok Branch	Shop G1 & G2, G/F., Phase I, Amoy Plaza, 77 Ngau Tau Kok Road, Kowloon
Tsim Sha Tsui Branch	Shop Nos. 1-3 on G/F., CFC Tower, 22-28 Mody Road, Tsimshatsui, Kowloon
Mongkok Branch	G/F and 1/F, Shun Wah Building, Nos. 735 & 735A Nathan Road, Mongkok, Kowloon
Kwun Tong Branch	Shop E, Block G & H, G/F, East Sun Industrial Centre, 16 Shing Yip Street, Kwun Tong, Kowloon
New Territories
Kwai Chung Branch	G/F., 93-99 Tai Loong Street, Kwai Chung, New Territories
Tai Po Branch	Shop No. 1, 2, 26 & 27, G/F., Wing Fai Plaza, 29-35 Ting Kok Road, Tai Po, New Territories
Tuen Mun Branch	Shops 7-8 on G/F, Castle Peak Lin Won Building, 2-4 Yan Ching Street, Tuen Mun, New Territories
Tin Shui Wai Branch	Shop No. G72, G/F, +WOO (Phase 1), 12-18 Tin Yan Road, Tin Shui Wai, New Territories
Tseung Kwan O Branch	Shop Nos. 252A, 252B & 253 on Level 2, Metro City Phase I, Tseung Kwan O, New Territories
Sam Shing Estate Branch	Shop No. 4, G/F., Moon Yu House, Sam Shing Estate, 6 Sam Shing Street, Tuen Mun, New Territories
Kwong Yuen Estate Branch	Shop Nos. 1 & 2, G/F., Commercial Block 2, Kwong Yuen Shopping Centre, Kwong Yuen Estate, No. 68 Siu Lek Yuen Road, Shatin, New Territories
Sha Tsui Road Branch	Shops Nos. 3-5 on G/F., Kwong Ming Building, 120-130 Sha Tsui Road, Tsuen Wan, New Territories
Nina Tower Wealth Management Centre	Suite 2304 on 23/F, Tower 2, Nina Tower, No. 8, Yeung Uk Road, Tsuen Wan, New Territories
Tiu Keng Leng Branch	Shops Nos. L2-064 and L2- 065, Level 2, Metro Town, Tiu Keng Leng, New Territories

Service arrangement of all branches on Saturday

From 5 March (Saturday), the services of all branches will be suspended on Saturday until further notice.

Business hours of retail branches will remain as Monday to Friday 9:00 am to 4:00 pm. The cut-off time of Cheque Deposit at our ATM machine will be adjusted to 4:00 pm from Monday to Friday. Cheques deposited after the cut-off time will be processed on the following clearing day.

The prudent precautionary measures are implemented in all branches, including more frequent deep cleaning and disinfection of branch premises on top of the regular daily cleaning schedule and all employees are requested to measure their body temperature before work and to put on surgical masks at work. The Bank will remind its staff to regularly wash and sanitise their hands. Employees will check customers’ body temperature when entering the branches, and customers are encouraged to put on surgical masks. Hand sanitizer is available in branches for use, if needed.

Please scan the below QR code to visit our website for branches location if necessary:

Notice on Bank of Communications （Hong Kong） Branch Services

Bank of Communications (Hong Kong) Limited was informed by one employee on 7 March (Monday) that she has preliminarily tested positive for COVID-19. The concerned branch is Hennessy Road Branch. The Branch has been temporarily closed since 7 March (Monday) until further notice. Meanwhile, the Bank has already taken corresponding measures, including deep cleaning and disinfecting the Branch premises, all employees at the Branch will conduct viral testing and home quarantine.

Details of the concerned branch and the last working day of this employee is as follows:

Branch Name	Address	Last Working Day of the Employee
Hennessy Road Branch	G/F., Bank of Communications Building., 368 Hennessy Road, Hong Kong	4 March (Friday)

For enquiries, please call the Bank’s Customer Service Hotline at 223 95559.

2022-03-04

Bank of Communications （Hong Kong） Announces Branch Service Change Update

The services of the following retail branches have been suspended from 4 March (Friday):

Branch Name	Address
Kowloon
Tokwawan Branch	Shop 1-3, G/F., Ocean Mansion, 370-376 Ma Tau Wai Road, Tokwawan, Kowloon
New Territories
Tiu Keng Leng Branch	Shops Nos. L2-064 and L2- 065, Level 2, Metro Town, Tiu Keng Leng, New Territories

The services of the following retail branches have been resumed from 4 March (Friday):

Branch Name	Address
Hong Kong Island
Hennessy Road Branch	G/F., Bank of Communications Building., 368 Hennessy Road, Hong Kong
New Territories
Shatin City One Branch	Shop 188, 1/F., Fortune City One, City One Shatin, New Territories

The services of the following retail branches will be resumed from 7 March (Monday):

Branch Name	Address
Kowloon
Tokwawan Branch	Shop 1-3, G/F., Ocean Mansion, 370-376 Ma Tau Wai Road, Tokwawan, Kowloon
Kowloon Branch	G/F., 563 Nathan Road, Kowloon

The services of the following retail branches remain suspended until further notice:

Branch Name	Address
Hong Kong Island
Siu Sai Wan Branch	Shop No. 217A-217B, Siu Sai Wan Plaza, Siu Sai Wan Estate, Hong Kong
Kennedy Town Branch	G/F., 113-119 Belcher's Street, Kennedy Town, Hong Kong
Aberdeen Branch	Shop 3, G/F, 2/4 & 14/16 Nam Ning Street, Aberdeen Centre (Site 4), Aberdeen, Hong Kong
Quarry Bay Branch	Shops 2, G/F., No. 1001 King's Road, Quarry Bay, Hong Kong
Chaiwan Branch	G/F., 121-121A Wan Tsui Road, Chai Wan Cinema Building, Chaiwan, Hong Kong
Shau Kei Wan Branch	Shop 2-3, G/F., Tung Fai Building, 161-165 Shau Kei Wan Main Street East, Hong Kong
King's Road Branch	G/F, Kailey Court, 67-71 King's Road, Hong Kong
Business Department	Unit B B/F & G/F, Unit C G/F, Wheelock House, 20 Pedder Street, Central, Hong Kong
Kowloon
Wong Tai Sin Branch	Shop N118, 1/F, Temple Mall North, 136 Lung Cheung Road, Wong Tai Sin, Kowloon
Jordan Road Branch	1/F., Booman Building, 37U Jordan Road, Kowloon
Ngau Tau Kok Branch	Shop G1 & G2, G/F., Phase I, Amoy Plaza, 77 Ngau Tau Kok Road, Kowloon
Tsim Sha Tsui Branch	Shop Nos. 1-3 on G/F., CFC Tower, 22-28 Mody Road, Tsimshatsui, Kowloon
Mongkok Branch	G/F and 1/F, Shun Wah Building, Nos. 735 & 735A Nathan Road, Mongkok, Kowloon
Kwun Tong Branch	Shop E, Block G & H, G/F, East Sun Industrial Centre, 16 Shing Yip Street, Kwun Tong, Kowloon
New Territories
Kwai Chung Branch	G/F., 93-99 Tai Loong Street, Kwai Chung, New Territories
Tai Po Branch	Shop No. 1, 2, 26 & 27, G/F., Wing Fai Plaza, 29-35 Ting Kok Road, Tai Po, New Territories
Tuen Mun Branch	Shops 7-8 on G/F, Castle Peak Lin Won Building, 2-4 Yan Ching Street, Tuen Mun, New Territories
Tin Shui Wai Branch	Shop No. G72, G/F, +WOO (Phase 1), 12-18 Tin Yan Road, Tin Shui Wai, New Territories
Tseung Kwan O Branch	Shop Nos. 252A, 252B & 253 on Level 2, Metro City Phase I, Tseung Kwan O, New Territories
Sam Shing Estate Branch	Shop No. 4, G/F., Moon Yu House, Sam Shing Estate, 6 Sam Shing Street, Tuen Mun, New Territories
Kwong Yuen Estate Branch	Shop Nos. 1 & 2, G/F., Commercial Block 2, Kwong Yuen Shopping Centre, Kwong Yuen Estate, No. 68 Siu Lek Yuen Road, Shatin, New Territories
Sha Tsui Road Branch	Shops Nos. 3-5 on G/F., Kwong Ming Building, 120-130 Sha Tsui Road, Tsuen Wan, New Territories
Nina Tower Wealth Management Centre	Suite 2304 on 23/F, Tower 2, Nina Tower, No. 8, Yeung Uk Road, Tsuen Wan, New Territories

Service arrangement of all branches on Saturday

From 5 March (Saturday), the services of all branches will be suspended on Saturday until further notice.

Business hours of retail branches will remain as Monday to Friday 9:00 am to 4:00 pm. The cut-off time of Cheque Deposit at our ATM machine will be adjusted to 4:00 pm from Monday to Friday. Cheques deposited after the cut-off time will be processed on the following clearing day.

The prudent precautionary measures are implemented in all branches, including more frequent deep cleaning and disinfection of branch premises on top of the regular daily cleaning schedule and all employees are requested to measure their body temperature before work and to put on surgical masks at work. The Bank will remind its staff to regularly wash and sanitise their hands. Employees will check customers’ body temperature when entering the branches, and customers are encouraged to put on surgical masks. Hand sanitizer is available in branches for use, if needed.

Please scan the below QR code to visit our website for branches location if necessary:

Notice on Bank of Communications （Hong Kong） Branch Services

Bank of Communications (Hong Kong) Limited was informed by two employees on 4 March (Friday) that they have preliminarily tested positive for COVID-19. The concerned branches are Tokwawan Branch and Tiu Keng Leng Branch. The Branches have been temporarily closed since 4 March (Friday) until further notice. Meanwhile, the Bank has already taken corresponding measures, including deep cleaning and disinfecting the Branch premises, all employees at the Branches will conduct viral testing and home quarantine.

Details of the concerned branches and the last working day of these employees are as follows:

Branch Name	Address	Last Working Day of the Employee
Tokwawan Branch	Shop 1-3, G/F., Ocean Mansion, 370-376 Ma Tau Wai Road, Tokwawan, Kowloon	1 March (Tuesday)
Tiu Keng Leng Branch	Shops Nos. L2-064 and L2- 065, Level 2, Metro Town, Tiu Keng Leng, New Territories	3 March (Thursday)

For enquiries, please call the Bank’s Customer Service Hotline at 223 95559.

2022-03-03

Bank of Communications （Hong Kong） Announces Branch Service Change Update

The services of the following retail branches have been suspended from 3 March (Thursday):

Branch Name	Address
Hong Kong Island
Business Departmen	Unit B B/F & G/F, Unit C G/F, Wheelock House, 20 Pedder Street, Central, Hong Kong
King's Road Branch	G/F, Kailey Court, 67-71 King's Road, Hong Kong

The services of the following retail branches will be resumed from 4 March (Friday):

Branch Name	Address
Hong Kong Island
Hennessy Road Branch	G/F., Bank of Communications Building., 368 Hennessy Road, Hong Kong
Kowloon
Tokwawan Branch	Shop 1-3, G/F., Ocean Mansion, 370-376 Ma Tau Wai Road, Tokwawan, Kowloon
New Territories
Shatin City One Branch	Shop 188, 1/F., Fortune City One, City One Shatin, New Territories

The services of the following retail branches remain suspended until further notice:

Branch Name	Address
Hong Kong Island
Siu Sai Wan Branch	Shop No. 217A-217B, Siu Sai Wan Plaza, Siu Sai Wan Estate, Hong Kong
Kennedy Town Branch	G/F., 113-119 Belcher's Street, Kennedy Town, Hong Kong
Aberdeen Branch	Shop 3, G/F, 2/4 & 14/16 Nam Ning Street, Aberdeen Centre (Site 4), Aberdeen, Hong Kong
Quarry Bay Branch	Shops 2, G/F., No. 1001 King's Road, Quarry Bay, Hong Kong
Chaiwan Branch	G/F., 121-121A Wan Tsui Road, Chai Wan Cinema Building, Chaiwan, Hong Kong
Shau Kei Wan Branch	Shop 2-3, G/F., Tung Fai Building, 161-165 Shau Kei Wan Main Street East, Hong Kong
Kowloon
Wong Tai Sin Branch	Shop N118, 1/F, Temple Mall North, 136 Lung Cheung Road, Wong Tai Sin, Kowloon
Jordan Road Branch	1/F., Booman Building, 37U Jordan Road, Kowloon
Kowloon Branch	G/F., 563 Nathan Road, Kowloon
Ngau Tau Kok Branch	Shop G1 & G2, G/F., Phase I, Amoy Plaza, 77 Ngau Tau Kok Road, Kowloon
Tsim Sha Tsui Branch	Shop Nos. 1-3 on G/F., CFC Tower, 22-28 Mody Road, Tsimshatsui, Kowloon
Mongkok Branch	G/F and 1/F, Shun Wah Building, Nos. 735 & 735A Nathan Road, Mongkok, Kowloon
Kwun Tong Branch	Shop E, Block G & H, G/F, East Sun Industrial Centre, 16 Shing Yip Street, Kwun Tong, Kowloon
New Territories
Kwai Chung Branch	G/F., 93-99 Tai Loong Street, Kwai Chung, New Territories
Tai Po Branch	Shop No. 1, 2, 26 & 27, G/F., Wing Fai Plaza, 29-35 Ting Kok Road, Tai Po, New Territories
Tuen Mun Branch	Shops 7-8 on G/F, Castle Peak Lin Won Building, 2-4 Yan Ching Street, Tuen Mun, New Territories
Tin Shui Wai Branch	Shop No. G72, G/F, +WOO (Phase 1), 12-18 Tin Yan Road, Tin Shui Wai, New Territories
Tseung Kwan O Branch	Shop Nos. 252A, 252B & 253 on Level 2, Metro City Phase I, Tseung Kwan O, New Territories
Sam Shing Estate Branch	Shop No. 4, G/F., Moon Yu House, Sam Shing Estate, 6 Sam Shing Street, Tuen Mun, New Territories
Kwong Yuen Estate Branch	Shop Nos. 1 & 2, G/F., Commercial Block 2, Kwong Yuen Shopping Centre, Kwong Yuen Estate, No. 68 Siu Lek Yuen Road, Shatin, New Territories
Sha Tsui Road Branch	Shops Nos. 3-5 on G/F., Kwong Ming Building, 120-130 Sha Tsui Road, Tsuen Wan, New Territories
Nina Tower Wealth Management Centre	Suite 2304 on 23/F, Tower 2, Nina Tower, No. 8, Yeung Uk Road, Tsuen Wan, New Territories

Service arrangement of all branches on Saturday

From 5 March (Saturday), the services of all branches will be suspended on Saturday until further notice.

Business hours of retail branches will remain as Monday to Friday 9:00 am to 4:00 pm. The cut-off time of Cheque Deposit at our ATM machine will be adjusted to 4:00 pm from Monday to Friday. Cheques deposited after the cut-off time will be processed on the following clearing day.

The prudent precautionary measures are implemented in all branches, including more frequent deep cleaning and disinfection of branch premises on top of the regular daily cleaning schedule and all employees are requested to measure their body temperature before work and to put on surgical masks at work. The Bank will remind its staff to regularly wash and sanitise their hands. Employees will check customers’ body temperature when entering the branches, and customers are encouraged to put on surgical masks. Hand sanitizer is available in branches for use, if needed.

Please scan the below QR code to visit our website for branches location if necessary:

Notice on Bank of Communications （Hong Kong） Branch Services

Bank of Communications (Hong Kong) Limited was informed by one employee on 2 March (Wednesday) that she has preliminarily tested positive for COVID-19. The concerned branch is Business Department. The Branch has been temporarily closed since 3 March (Thursday) until further notice. Meanwhile, the Bank has already taken corresponding measures, including deep cleaning and disinfecting the Branch premises, all employees at the Branch will conduct viral testing and home quarantine.

Details of the concerned branch and the last working day of this employee is as follows:

Branch Name	Address	Last Working Day of the Employee
Business Department	Unit B B/F & G/F, Unit C G/F, Wheelock House, 20 Pedder Street, Central, Hong Kong	1 March (Tuesday)

For enquiries, please call the Bank’s Customer Service Hotline at 223 95559.

2022-03-02

Bank of Communications （Hong Kong） Announces Branch Service Change Update

The services of the following retail branches have been suspended from 2 March (Wednesday):

Branch Name	Address
Hong Kong Island
Chaiwan Branch	G/F., 121-121A Wan Tsui Road, Chai Wan Cinema Building, Chaiwan, Hong Kong
Shau Kei Wan Branch	Shop 2-3, G/F., Tung Fai Building, 161-165 Shau Kei Wan Main Street East, Hong Kong
Kowloon
Kwun Tong Branch	Shop E, Block G & H, G/F, East Sun Industrial Centre, 16 Shing Yip Street, Kwun Tong, Kowloon
New Territories
Sha Tsui Road Branch	Shops Nos. 3-5 on G/F., Kwong Ming Building, 120-130 Sha Tsui Road, Tsuen Wan, New Territories
Nina Tower Wealth Management Centre	Suite 2304 on 23/F, Tower 2, Nina Tower, No. 8, Yeung Uk Road, Tsuen Wan, New Territories

The services of the following retail branch have been resumed from 2 March (Wednesday):

Branch Name	Address
New Territories
Sheung Shui Branch	Shops 1010-1014, G/F., Sheung Shui Centre, Sheung Shui, New Territories

The services of the following retail branches will be resumed from 3 March (Thursday):

Branch Name	Address
Hong Kong Island
Central District Branch	G/F., Far East Consortium Building, 125A Des Voeux Road C., Central, Hong Kong
New Territories
Yuen Long Branch	Shop 2B, G/F, Man Yu Building, 2-14 Tai Fung Street, Yuen Long, New Territories
Market Street Branch	G/F., 49-55 Tsuen Wan Market Street, Tsuen Wan, New Territories

The services of the following retail branches remain suspended until further notice:

Branch Name	Address
Hong Kong Island
Siu Sai Wan Branch	Shop No. 217A-217B, Siu Sai Wan Plaza, Siu Sai Wan Estate, Hong Kong
Kennedy Town Branch	G/F., 113-119 Belcher's Street, Kennedy Town, Hong Kong
Hennessy Road Branch	G/F., Bank of Communications Building., 368 Hennessy Road, Hong Kong
Aberdeen Branch	Shop 3, G/F, 2/4 & 14/16 Nam Ning Street, Aberdeen Centre (Site 4), Aberdeen, Hong Kong
Quarry Bay Branch	Shops 2, G/F., No. 1001 King's Road, Quarry Bay, Hong Kong
Kowloon
Wong Tai Sin Branch	Shop N118, 1/F, Temple Mall North, 136 Lung Cheung Road, Wong Tai Sin, Kowloon
Jordan Road Branch	1/F., Booman Building, 37U Jordan Road, Kowloon
Kowloon Branch	G/F., 563 Nathan Road, Kowloon
Ngau Tau Kok Branch	Shop G1 & G2, G/F., Phase I, Amoy Plaza, 77 Ngau Tau Kok Road, Kowloon
Tsim Sha Tsui Branch	Shop Nos. 1-3 on G/F., CFC Tower, 22-28 Mody Road, Tsimshatsui, Kowloon
Tokwawan Branch	Shop 1-3, G/F., Ocean Mansion, 370-376 Ma Tau Wai Road, Tokwawan, Kowloon
Mongkok Branch	G/F and 1/F, Shun Wah Building, Nos. 735 & 735A Nathan Road, Mongkok, Kowloon
New Territories
Kwai Chung Branch	G/F., 93-99 Tai Loong Street, Kwai Chung, New Territories
Tai Po Branch	Shop No. 1, 2, 26 & 27, G/F., Wing Fai Plaza, 29-35 Ting Kok Road, Tai Po, New Territories
Tuen Mun Branch	Shops 7-8 on G/F, Castle Peak Lin Won Building, 2-4 Yan Ching Street, Tuen Mun, New Territories
Tin Shui Wai Branch	Shop No. G72, G/F, +WOO (Phase 1), 12-18 Tin Yan Road, Tin Shui Wai, New Territories
Shatin City One Branch	Shop 188, 1/F., Fortune City One, City One Shatin, New Territories
Tseung Kwan O Branch	Shop Nos. 252A, 252B & 253 on Level 2, Metro City Phase I, Tseung Kwan O, New Territories
Sam Shing Estate Branch	Shop No. 4, G/F., Moon Yu House, Sam Shing Estate, 6 Sam Shing Street, Tuen Mun, New Territories
Kwong Yuen Estate Branch	Shop Nos. 1 & 2, G/F., Commercial Block 2, Kwong Yuen Shopping Centre, Kwong Yuen Estate, No. 68 Siu Lek Yuen Road, Shatin, New Territories

Service arrangement of all branches on Saturday

From 5 March (Saturday), the services of all branches will be suspended on Saturday until further notice.

Business hours of retail branches will remain as Monday to Friday 9:00 am to 4:00 pm. The cut-off time of Cheque Deposit at our ATM machine will be adjusted to 4:00 pm from Monday to Friday. Cheques deposited after the cut-off time will be processed on the following clearing day.

The prudent precautionary measures are implemented in all branches, including more frequent deep cleaning and disinfection of branch premises on top of the regular daily cleaning schedule and all employees are requested to measure their body temperature before work and to put on surgical masks at work. The Bank will remind its staff to regularly wash and sanitise their hands. Employees will check customers’ body temperature when entering the branches, and customers are encouraged to put on surgical masks. Hand sanitizer is available in branches for use, if needed.

Please scan the below QR code to visit our website for branches location if necessary:

Notice on Bank of Communications （Hong Kong） Branch Services

Bank of Communications (Hong Kong) Limited was informed by four employees on 2 March (Wednesday) that they have preliminarily tested positive for COVID-19. The concerned branches are Shau Kei Wan Branch, Kwun Tong Branch, Sha Tsui Road Branch and Nina Tower Wealth Management Centre. The Branches have been temporarily closed since 2 March (Wednesday) until further notice. Meanwhile, the Bank has already taken corresponding measures, including deep cleaning and disinfecting the Branch premises, all employees at the Branches will conduct viral testing and home quarantine.

Details of the concerned branches and the last working days of these employees are as follows:

Branch Name	Address	Last Working Day of the Employee
Shau Kei Wan Branch	Shop 2-3, G/F., Tung Fai Building, 161-165 Shau Kei Wan Main Street East, Hong Kong	28 February (Monday)
Kwun Tong Branch	Shop E, Block G & H, G/F, East Sun Industrial Centre, 16 Shing Yip Street, Kwun Tong, Kowloon	1 March (Tuesday)
Sha Tsui Road Branch	Shops Nos. 3-5 on G/F., Kwong Ming Building, 120-130 Sha Tsui Road, Tsuen Wan, New Territories	1 March (Tuesday)
Nina Tower Wealth Management Centre	Suite 2304 on 23/F, Tower 2, Nina Tower, No. 8, Yeung Uk Road, Tsuen Wan, New Territories	28 February (Monday)

For enquiries, please call the Bank’s Customer Service Hotline at 223 95559.

2022-02-28

Bank of Communications （Hong Kong） Announces Branch Service Change Update

The services of the following retail branches have been suspended from 28 February (Monday):

Branch Name	Address
Hong Kong Island
Aberdeen Branch	Shop 3, G/F, 2/4 & 14/16 Nam Ning Street,Aberdeen Centre (Site 4), Aberdeen, Hong Kong
Central District Branch	G/F., Far East Consortium Building, 125A Des Voeux Road C., Central, Hong Kong
Quarry Bay Branch	Shops 2, G/F., No. 1001 King's Road, Quarry Bay, Hong Kong
Kowloon
Mongkok Branch	G/F and 1/F, Shun Wah Building, Nos. 735 & 735A Nathan Road, Mongkok, Kowloon
New Territories
Kwong Yuen Estate Branch	Shop Nos. 1 & 2, G/F., Commercial Block 2, Kwong Yuen Shopping Centre, Kwong Yuen Estate, No. 68 Siu Lek Yuen Road, Shatin, New Territories

The services of the following retail branches will be resumed from 28 February (Monday):

Branch Name	Address
Hong Kong Island
Business Department	Unit B B/F & G/F, Unit C G/F, Wheelock House, 20 Pedder Street, Central, Hong Kong
West Point Branch	G/F., 327-333 Queen's Road West, Hong Kong

The services of the following retail branches remain suspended until further notice:

Branch Name	Address
Hong Kong Island
Siu Sai Wan Branch	Shop No. 217A-217B, Siu Sai Wan Plaza, Siu Sai Wan Estate, Hong Kong
Kennedy Town Branch	G/F., 113-119 Belcher's Street, Kennedy Town, Hong Kong
Hennessy Road Branch	G/F., Bank of Communications Building., 368 Hennessy Road, Hong Kong
Tokwawan Branch	Shop 1-3, G/F., Ocean Mansion, 370-376 Ma Tau Wai Road, Tokwawan, Kowloon
Kowloon
Wong Tai Sin Branch	Shop N118, 1/F, Temple Mall North, 136 Lung Cheung Road, Wong Tai Sin, Kowloon
Jordan Road Branch	1/F., Booman Building, 37U Jordan Road, Kowloon
Kowloon Branch	G/F., 563 Nathan Road, Kowloon
Ngau Tau Kok Branch	Shop G1 & G2, G/F., Phase I, Amoy Plaza, 77 Ngau Tau Kok Road, Kowloon
Tsim Sha Tsui Branch	Shop Nos. 1-3 on G/F., CFC Tower, 22-28 Mody Road, Tsimshatsui, Kowloon
New Territories
Kwai Chung Branch	G/F., 93-99 Tai Loong Street, Kwai Chung, New Territories
Tai Po Branch	Shop No. 1, 2, 26 & 27, G/F., Wing Fai Plaza, 29-35 Ting Kok Road, Tai Po, New Territories
Tuen Mun Branch	Shops 7-8 on G/F, Castle Peak Lin Won Building, 2-4 Yan Ching Street, Tuen Mun, New Territories
Tin Shui Wai Branch	Shop No. G72, G/F, +WOO (Phase 1), 12-18 Tin Yan Road, Tin Shui Wai, New Territories
Shatin City One Branch	Shop 188, 1/F., Fortune City One, City One Shatin, New Territories
Tseung Kwan O Branch	Shop Nos. 252A, 252B & 253 on Level 2, Metro City Phase I, Tseung Kwan O, New Territories
Sam Shing Estate Branch	Shop No. 4, G/F., Moon Yu House, Sam Shing Estate, 6 Sam Shing Street, Tuen Mun, New Territories
Market Street Branch	G/F., 49-55 Tsuen Wan Market Street, Tsuen Wan, New Territories
Sheung Shui Branch	Shops 1010-1014, G/F., Sheung Shui Centre, Sheung Shui, New Territories
Yuen Long Branchtd>	Shop 2B, G/F, Man Yu Building, 2-14 Tai Fung Street, Yuen Long, New Territories

Service arrangement of all branches on Saturday

From 5 March (Saturday), the services of all branches will be suspended on Saturday until further notice.

Business hours of retail branches will remain as Monday to Friday 9:00 am to 4:00 pm. The cut-off time of Cheque Deposit at our ATM machine will be adjusted to 4:00 pm from Monday to Friday. Cheques deposited after the cut-off time will be processed on the following clearing day.

The prudent precautionary measures are implemented in all branches, including more frequent deep cleaning and disinfection of branch premises on top of the regular daily cleaning schedule and all employees are requested to measure their body temperature before work and to put on surgical masks at work. The Bank will remind its staff to regularly wash and sanitise their hands. Employees will check customers’ body temperature when entering the branches, and customers are encouraged to put on surgical masks. Hand sanitizer is available in branches for use, if needed.

Notice of ATM Service Hours Adjustment

In view of the latest situation, the service hours of the Bank's ATM Services have been adjusted until further notice. Please click here for details.

The Bank is one of JETCO member banks. Customers can make cash withdrawal and enquire account balance through any ATM bearing ‘JETCO’ logo.

For other banking services, customers may access our phone banking, internet banking, mobile banking or visit any of our branches.

For enquiry, please contact our Customer Service Hotline at 223 95559.

We apologize for any inconvenience caused.

Notice on Bank of Communications （Hong Kong） Branch Services

Bank of Communications (Hong Kong) Limited was informed by five employees on 26 February (Saturday) and 27 February (Sunday) that they have preliminarily tested positive for COVID-19. The concerned branches are Quarry Bay Branch, Aberdeen Branch, Central District Branch, Mongkok Branch and Kwong Yuen Estate Branch. The Branches have been temporarily closed since 28 February (Monday) until further notice. Meanwhile, the Bank has already taken corresponding measures, including deep cleaning and disinfecting the Branch premises, all employees at the Branches will conduct viral testing and home quarantine.

Details of the concerned branches and the last working days of these employees are as follows:

Branch Name	Address	Last Working Day of the Employee
Quarry Bay Branch	Shops 2, G/F., No. 1001 King's Road, Quarry Bay, Hong Kong	24 February (Thursday)
Aberdeen Branch	Shop 3, G/F, 2/4 & 14/16 Nam Ning Street, Aberdeen Centre (Site 4), Aberdeen, Hong Kong	25 February (Friday)
Central District Branch	G/F., Far East Consortium Building, 125A Des Voeux Road C., Central, Hong Kong	23 February (Wednesday)
Mongkok Branch	G/F and 1/F, Shun Wah Building, Nos. 735 & 735A Nathan Road, Mongkok, Kowloon	25 February (Friday)
Kwong Yuen Estate Branch	Shop Nos. 1 & 2, G/F., Commercial Block 2, Kwong Yuen Shopping Centre, Kwong Yuen Estate, No. 68 Siu Lek Yuen Road, Shatin, New Territories	25 February (Friday)

For enquiries, please call the Bank’s Customer Service Hotline at 223 95559.

2022-02-25

Bank of Communications （Hong Kong） Announces Branch Service Change Update

The services of the following retail branches have been suspended from 25 February (Friday):

Branch Name	Address
Kowloon
Tokwawan Branch	Shop 1-3, G/F., Ocean Mansion, 370-376 Ma Tau Wai Road, Tokwawan, Kowloon
New Territories
Yuen Long Branch	Shop 2B, G/F, Man Yu Building, 2-14 Tai Fung Street, Yuen Long, New Territories

The services of the following retail branches will be resumed from 28 February (Monday):

Branch Name	Address
Hong Kong Island
Business Department	Unit B B/F & G/F, Unit C G/F, Wheelock House, 20 Pedder Street, Central, Hong Kong

The services of the following retail branches remain suspended until further notice:

Branch Name	Address
Hong Kong Island
West Point Branch	G/F., 327-333 Queen's Road West, Hong Kong
Siu Sai Wan Branch	Shop No. 217A-217B, Siu Sai Wan Plaza, Siu Sai Wan Estate, Hong Kong
Kennedy Town Branch	G/F., 113-119 Belcher's Street, Kennedy Town, Hong Kong
Hennessy Road Branch	G/F., Bank of Communications Building., 368 Hennessy Road, Hong Kong
Kowloon
Wong Tai Sin Branch	Shop N118, 1/F, Temple Mall North, 136 Lung Cheung Road, Wong Tai Sin, Kowloon
Jordan Road Branch	1/F., Booman Building, 37U Jordan Road, Kowloon
Kowloon Branch	G/F., 563 Nathan Road, Kowloon
Ngau Tau Kok Branch	Shop G1 & G2, G/F., Phase I, Amoy Plaza, 77 Ngau Tau Kok Road, Kowloon
Tsim Sha Tsui Branch	Shop Nos. 1-3 on G/F., CFC Tower, 22-28 Mody Road, Tsimshatsui, Kowloon
New Territories
Kwai Chung Branch	G/F., 93-99 Tai Loong Street, Kwai Chung, New Territories
Tai Po Branch	Shop No. 1, 2, 26 & 27, G/F., Wing Fai Plaza, 29-35 Ting Kok Road, Tai Po, New Territories
Tuen Mun Branch	Shops 7-8 on G/F, Castle Peak Lin Won Building, 2-4 Yan Ching Street, Tuen Mun, New Territories
Tin Shui Wai Branch	Shop No. G72, G/F, +WOO (Phase 1), 12-18 Tin Yan Road, Tin Shui Wai, New Territories
Shatin City One Branch	Shop 188, 1/F., Fortune City One, City One Shatin, New Territories
Tseung Kwan O Branch	Shop Nos. 252A, 252B & 253 on Level 2, Metro City Phase I, Tseung Kwan O, New Territories
Sam Shing Estate Branch	Shop No. 4, G/F., Moon Yu House, Sam Shing Estate, 6 Sam Shing Street, Tuen Mun, New Territories
Market Street Branch	G/F., 49-55 Tsuen Wan Market Street, Tsuen Wan, New Territories
Sheung Shui Branch	Shops 1010-1014, G/F., Sheung Shui Centre, Sheung Shui, New Territories

Except for the following retail branches which will continue to provide banking services for the coming Saturday (26 February) from 9:00 am to 12:00 noon, services of the remaining retail branches will be suspended:

Branch Name	Address
Hong Kong Island
Taikoo Shing Branch	Shop 38, G/F., CityPlaza 2, 18 Taikoo Shing Road, Hong Kong
Kowloon
Mongkok Branch	G/F and 1/F, Shun Wah Building, Nos. 735 & 735A Nathan Road, Mongkok, Kowloon
New Territories
Shatin Branch	Shop No. 193, Level 3, Shatin Lucky Plaza, Shatin, New Territories
Tsuen Wan Branch	G/F., 240-242 Sha Tsui Road, Tsuen Wan, New Territories
Nina Tower Wealth Management Centre	Suite 2304 on 23/F, Tower 2, Nina Tower, No. 8, Yeung Uk Road, Tsuen Wan, New Territories

Service arrangement of all branches on Saturday

From 5 March (Saturday), the services of all branches will be suspended on Saturday until further notice.

Business hours of retail branches will remain as Monday to Friday 9:00 am to 4:00 pm. The cut-off time of Cheque Deposit at our ATM machine will be adjusted to 4:00 pm from Monday to Friday. Cheques deposited after the cut-off time will be processed on the following clearing day.

The prudent precautionary measures are implemented in all branches, including more frequent deep cleaning and disinfection of branch premises on top of the regular daily cleaning schedule and all employees are requested to measure their body temperature before work and to put on surgical masks at work. The Bank will remind its staff to regularly wash and sanitise their hands. Employees will check customers’ body temperature when entering the branches, and customers are encouraged to put on surgical masks. Hand sanitizer is available in branches for use, if needed.

Notice of ATM Service Hours Adjustment

In view of the latest situation, the service hours of the Bank's ATM Services have been adjusted until further notice. Please click here for details.

The Bank is one of JETCO member banks. Customers can make cash withdrawal and enquire account balance through any ATM bearing ‘JETCO’ logo.

For other banking services, customers may access our phone banking, internet banking, mobile banking or visit any of our branches.

For enquiry, please contact our Customer Service Hotline at 223 95559.

We apologize for any inconvenience caused.

Notice on Bank of Communications （Hong Kong） Branch Services

Bank of Communications (Hong Kong) Limited was informed by an employee at Yuen Long Branch (address: Shop 2B, G/F, Man Yu Building, 2-14 Tai Fung Street, Yuen Long, New Territories) on 25 February (Friday) that she has preliminarily tested positive for COVID-19. The Branch has been temporarily closed since 25 February (Friday) until further notice. Meanwhile, the Bank has already taken corresponding measures, including deep cleaning and disinfecting the Branch premises, all employees at the Branch will conduct viral testing and home quarantine.

The employee was last working in the Branch on 22 February (Tuesday). Her body temperature was normal before reporting for duty and no symptoms of sickness were present. She is mainly responsible for providing financial services. She wore a face mask at work. All employees at the Branch fully complied with the Bank's preventive measures, including all employees are requested to measure their body temperature before work and to put on surgical masks at work. The Bank will continue to monitor the situation and provide them with the necessary assistance.

For enquiries, please call the Bank’s Customer Service Hotline at 223 95559.

Notice on Bank of Communications （Hong Kong） Branch Services

Bank of Communications (Hong Kong) Limited was informed by an outsourced security employee at Tokwawan Branch (address: Shop 1-3, G/F., Ocean Mansion, 370-376 Ma Tau Wai Road, Tokwawan, Kowloon) on 25 February (Friday) that he has preliminarily tested positive for COVID-19. The Branch has been temporarily closed since 25 February (Friday) until further notice. Meanwhile, the Bank has already taken corresponding measures, including deep cleaning and disinfecting the Branch premises, all employees at the Branch will conduct viral testing and home quarantine.

The outsourced security employee was last working in the Branch on 24 February (Thursday). His body temperature was normal before reporting for duty and no symptoms of sickness were present. He is mainly responsible for assisting customers to measure body temperature at branch front door. He wore a face mask at work. All employees at the Branch fully complied with the Bank's preventive measures, including all employees are requested to measure their body temperature before work and to put on surgical masks at work. The Bank will continue to monitor the situation and provide them with the necessary assistance.

For enquiries, please call the Bank’s Customer Service Hotline at 223 95559.

2022-02-24

Bank of Communications （Hong Kong） Announces Corporate Banking Services Change Update

The services of the following Corporate Banking Branch have been suspended from 24 February (Thursday) to 25 February (Friday) :

Branch Name	Address
Structured and Capital Finance Department	Room 2901, 29/F of Prosperity Tower, 39 Queen's Road Central, Hong Kong

The services of the following Corporate Banking Branch will be resumed on 28 February (Monday):

Branch Name	Address
Structured and Capital Finance Department	Room 2901, 29/F of Prosperity Tower, 39 Queen's Road Central, Hong Kong

Business hours of other Corporate Banking Branches from Monday to Friday will remain as 9:00 am to 5:00 pm.

The prudent precautionary measures are implemented in all branches, including more frequent deep cleaning and disinfection of branch premises on top of the regular daily cleaning schedule and all employees are requested to measure their body temperature before work and to put on surgical masks at work. The Bank will remind its staff to regularly wash and sanitise their hands. Employees will check customers’ body temperature when entering the branches, and customers are encouraged to put on surgical masks. Hand sanitizer is available in branches for use, if needed.

Notice on Bank of Communications （Hong Kong） Corporate Banking Services

Bank of Communications (Hong Kong) Limited was informed by an employee at Structured and Capital Finance Department (address: Room 2901, 29/F of Prosperity Tower, 39 Queen's Road Central, Hong Kong) on 24 February (Thursday) that she has preliminarily tested positive for COVID-19. The Branch has been temporarily closed from 24 February (Thursday) and will be resumed on 28 February (Monday). Meanwhile, the Bank has already taken corresponding measures, including deep cleaning and disinfecting the Branch premises, all employees at the Branch will conduct viral testing and home quarantine.

The employee was last working in the Branch on 23 February (Wednesday). Her body temperature was normal before reporting for duty and no symptoms of sickness were present. She is mainly responsible for internal branch support. She wore a face mask at work. All employees at the Branch fully complied with the Bank's preventive measures, including all employees are requested to measure their body temperature before work and to put on surgical masks at work. The Bank will continue to monitor the situation and provide them with the necessary assistance.

For enquiries, please call the Bank’s Customer Service Hotline at 223 95559.

Bank of Communications （Hong Kong） Announces Branch Service Change Update

The services of the following retail branches have been suspended from 24 February (Thursday):

Branch Name	Address
Hong Kong Island
Hennessy Road Branch	G/F., Bank of Communications Building., 368 Hennessy Road, Hong Kong
Kowloon
Tsim Sha Tsui Branch	Shop Nos. 1-3 on G/F., CFC Tower, 22-28 Mody Road, Tsimshatsui, Kowloon
New Territories
Sheung Shui Branch	Shops 1010-1014, G/F., Sheung Shui Centre, Sheung Shui, New Territories

The services of the following retail branches will be resumed from 25 February (Friday):

Branch Name	Address
Kowloon
Hunghom Branch	Shop A6, G/F., Whampoa Estate Planet Square, 1-3 Tak Man Street, Kowloon
New Territories
Tsuen Wan Branch	G/F., 240-242 Sha Tsui Road, Tsuen Wan, New Territories
Nina Tower Wealth Management Centre	Suite 2304 on 23/F, Tower 2, Nina Tower, No. 8, Yeung Uk Road, Tsuen Wan, New Territories

The services of the following retail branches remain suspended until further notice:

Branch Name	Address
Hong Kong Island
West Point Branch	G/F., 327-333 Queen's Road West, Hong Kong
Siu Sai Wan Branch	Shop No. 217A-217B, Siu Sai Wan Plaza, Siu Sai Wan Estate, Hong Kong
Kennedy Town Branch	G/F., 113-119 Belcher's Street, Kennedy Town, Hong Kong
Business Department	Unit B B/F & G/F, Unit C G/F, Wheelock House, 20 Pedder Street, Central, Hong Kong
Kowloon
Wong Tai Sin Branch	Shop N118, 1/F, Temple Mall North, 136 Lung Cheung Road, Wong Tai Sin, Kowloon
Jordan Road Branch	1/F., Booman Building, 37U Jordan Road, Kowloon
Kowloon Branch	G/F., 563 Nathan Road, Kowloon
Ngau Tau Kok Branch	Shop G1 & G2, G/F., Phase I, Amoy Plaza, 77 Ngau Tau Kok Road, Kowloon
New Territories
Kwai Chung Branch	G/F., 93-99 Tai Loong Street, Kwai Chung, New Territories
Tai Po Branch	Shop No. 1, 2, 26 & 27, G/F., Wing Fai Plaza, 29-35 Ting Kok Road, Tai Po, New Territories
Tuen Mun Branch	Shops 7-8 on G/F, Castle Peak Lin Won Building, 2-4 Yan Ching Street, Tuen Mun, New Territories
Tin Shui Wai Branch	Shop No. G72, G/F, +WOO (Phase 1), 12-18 Tin Yan Road, Tin Shui Wai, New Territories
Shatin City One Branch	Shop 188, 1/F., Fortune City One, City One Shatin, New Territories
Tseung Kwan O Branch	Shop Nos. 252A, 252B & 253 on Level 2, Metro City Phase I, Tseung Kwan O, New Territories
Sam Shing Estate Branch	Shop No. 4, G/F., Moon Yu House, Sam Shing Estate, 6 Sam Shing Street, Tuen Mun, New Territories
Market Street Branch	G/F., 49-55 Tsuen Wan Market Street, Tsuen Wan, New Territories

Branch Name	Address
Hong Kong Island
Central District Branch	G/F., Far East Consortium Building, 125A Des Voeux Road C., Central, Hong Kong
Kowloon
Mongkok Branch	G/F and 1/F, Shun Wah Building, Nos. 735 & 735A Nathan Road, Mongkok, Kowloon
New Territories
Shatin Branch	Shop No. 193, Level 3, Shatin Lucky Plaza, Shatin, New Territories
Yuen Long Branch	Shop 2B, G/F, Man Yu Building, 2-14 Tai Fung Street, Yuen Long, New Territories

Service arrangement of all branches on Saturday

From 5 March (Saturday), the services of all branches will be suspended on Saturday until further notice.

Business hours of retail branches will remain as Monday to Friday 9:00 am to 4:00 pm. The cut-off time of Cheque Deposit at our ATM machine will be adjusted to 4:00 pm from Monday to Friday. Cheques deposited after the cut-off time will be processed on the following clearing day.

The prudent precautionary measures are implemented in all branches, including more frequent deep cleaning and disinfection of branch premises on top of the regular daily cleaning schedule and all employees are requested to measure their body temperature before work and to put on surgical masks at work. The Bank will remind its staff to regularly wash and sanitise their hands. Employees will check customers’ body temperature when entering the branches, and customers are encouraged to put on surgical masks. Hand sanitizer is available in branches for use, if needed.

Notice of ATM Service Hours Adjustment

In view of the latest situation, the service hours of the Bank's ATM Services have been adjusted until further notice. Please click here for details.

The Bank is one of JETCO member banks. Customers can make cash withdrawal and enquire account balance through any ATM bearing ‘JETCO’ logo.

For other banking services, customers may access our phone banking, internet banking, mobile banking or visit any of our branches.

For enquiry, please contact our Customer Service Hotline at 223 95559.

We apologize for any inconvenience caused.

Notice on Bank of Communications （Hong Kong） Branch Services

Bank of Communications (Hong Kong) Limited was informed by an employee at Sheung Shui Branch (address: Shops 1010-1014, G/F., Sheung Shui Centre, Sheung Shui, New Territories) on 24 February (Thursday) that she has preliminarily tested positive for COVID-19. The Branch has been temporarily closed since 24 February (Thursday) until further notice. Meanwhile, the Bank has already taken corresponding measures, including deep cleaning and disinfecting the Branch premises, all employees at the Branch will conduct viral testing and home quarantine.

The employee was last working in the Branch on 22 February (Tuesday). Her body temperature was normal before reporting for duty and no symptoms of sickness were present. She is mainly responsible for branch internal work. She wore a face mask at work. All employees at the Branch fully complied with the Bank's preventive measures, including all employees are requested to measure their body temperature before work and to put on surgical masks at work. The Bank will continue to monitor the situation and provide them with the necessary assistance.

For enquiries, please call the Bank’s Customer Service Hotline at 223 95559.

Notice on Bank of Communications （Hong Kong） Branch Services

Bank of Communications (Hong Kong) Limited was informed by an employee at Tsim Sha Tsui Branch (address: Shop Nos. 1-3 on G/F., CFC Tower, 22-28 Mody Road, Tsimshatsui, Kowloon) on 24 February (Thursday) that he has preliminarily tested positive for COVID-19. The Branch has been temporarily closed since 24 February (Thursday) until further notice. Meanwhile, the Bank has already taken corresponding measures, including deep cleaning and disinfecting the Branch premises, all employees at the Branch will conduct viral testing and home quarantine.

The employee was last working in the Branch on 18 February (Friday). His body temperature was normal before reporting for duty and no symptoms of sickness were present. He is mainly responsible for branch management. He wore a face mask at work. All employees at the Branch fully complied with the Bank's preventive measures, including all employees are requested to measure their body temperature before work and to put on surgical masks at work. The Bank will continue to monitor the situation and provide them with the necessary assistance.

For enquiries, please call the Bank’s Customer Service Hotline at 223 95559.

Notice on Bank of Communications （Hong Kong） Branch Services

Bank of Communications (Hong Kong) Limited was informed by an employee at Hennessy Road Branch (address: G/F., Bank of Communications Building., 368 Hennessy Road, Hong Kong) on 24 February (Thursday) that she has preliminarily tested positive for COVID-19. The Branch has been temporarily closed since 24 February (Thursday) until further notice. Meanwhile, the Bank has already taken corresponding measures, including deep cleaning and disinfecting the Branch premises, all employees at the Branch will conduct viral testing and home quarantine.

The employee was last working in the Branch on 21 February (Monday). Her body temperature was normal before reporting for duty and no symptoms of sickness were present. She is mainly responsible for providing financial services. She wore a face mask at work. All employees at the Branch fully complied with the Bank's preventive measures, including all employees are requested to measure their body temperature before work and to put on surgical masks at work. The Bank will continue to monitor the situation and provide them with the necessary assistance.

For enquiries, please call the Bank’s Customer Service Hotline at 223 95559.

2022-02-23

Bank of Communications （Hong Kong） Announces Branch Service Change Update

The services of the following retail branches have been suspended from 23 February (Wednesday):

Branch Name	Address
Kowloon
Kowloon Branch	G/F., 563 Nathan Road, Kowloon
Ngau Tau Kok Branch	Shop G1 & G2, G/F., Phase I, Amoy Plaza, 77 Ngau Tau Kok Road, Kowloon
New Territories
Market Street Branch	G/F., 49-55 Tsuen Wan Market Street, Tsuen Wan, New Territories

The services of the following retail branches will be resumed from 24 February (Thursday):

Branch Name	Address
Hong Kong Island
Aberdeen Branch	Shop 3, G/F, 2/4 & 14/16 Nam Ning Street, Aberdeen Centre (Site 4), Aberdeen, Hong Kong
Kowloon
Cheung Sha Wan Plaza Branch	Unit G04 on G/F., Cheung Sha Wan Plaza, 833 Cheung Sha Wan Road, Kowloon

The services of the following retail branches will be resumed from 25 February (Friday):

Branch Name	Address
Hong Kong Island
Business Department	Unit B B/F & G/F, Unit C G/F, Wheelock House, 20 Pedder Street, Central, Hong Kong
Kowloon
Hunghom Branch	Shop A6, G/F., Whampoa Estate Planet Square, 1-3 Tak Man Street, Kowloon
New Territories
Tsuen Wan Branch	G/F., 240-242 Sha Tsui Road, Tsuen Wan, New Territories
Nina Tower Wealth Management Centre	Suite 2304 on 23/F, Tower 2, Nina Tower, No. 8, Yeung Uk Road, Tsuen Wan, New Territories

The services of the following retail branches remain suspended until further notice:

Branch Name	Address
Hong Kong Island
West Point Branch	G/F., 327-333 Queen's Road West, Hong Kong
Siu Sai Wan Branch	Shop No. 217A-217B, Siu Sai Wan Plaza, Siu Sai Wan Estate, Hong Kong
Kennedy Town Branch	G/F., 113-119 Belcher's Street, Kennedy Town, Hong Kong
Kowloon
Wong Tai Sin Branch	Shop N118, 1/F, Temple Mall North, 136 Lung Cheung Road, Wong Tai Sin, Kowloon
Jordan Road Branch	1/F., Booman Building, 37U Jordan Road, Kowloon
New Territories
Kwai Chung Branch	G/F., 93-99 Tai Loong Street, Kwai Chung, New Territories
Tai Po Branch	Shop No. 1, 2, 26 & 27, G/F., Wing Fai Plaza, 29-35 Ting Kok Road, Tai Po, New Territories
Tuen Mun Branch	Shops 7-8 on G/F, Castle Peak Lin Won Building, 2-4 Yan Ching Street, Tuen Mun, New Territories
Tin Shui Wai Branch	Shop No. G72, G/F, +WOO (Phase 1), 12-18 Tin Yan Road, Tin Shui Wai, New Territories
Shatin City One Branch	Shop 188, 1/F., Fortune City One, City One Shatin, New Territories
Tseung Kwan O Branch	Shop Nos. 252A, 252B & 253 on Level 2, Metro City Phase I, Tseung Kwan O, New Territories
Sam Shing Estate Branch	Shop No. 4, G/F., Moon Yu House, Sam Shing Estate, 6 Sam Shing Street, Tuen Mun, New Territories

Business hours of retail branches will remain as Monday to Friday 9:00 am to 4:00 pm and Saturday 9:00 am to 12:00 noon. The cut-off time of Cheque Deposit at our ATM machine will be adjusted to 4:00 pm from Monday to Friday. Cheques deposited after the cut-off time will be processed on the following clearing day.

The prudent precautionary measures are implemented in all branches, including more frequent deep cleaning and disinfection of branch premises on top of the regular daily cleaning schedule and all employees are requested to measure their body temperature before work and to put on surgical masks at work. The Bank will remind its staff to regularly wash and sanitise their hands. Employees will check customers’ body temperature when entering the branches, and customers are encouraged to put on surgical masks. Hand sanitizer is available in branches for use, if needed.

Notice of ATM Service Hours Adjustment

In view of the latest situation, the service hours of the Bank's ATM Services have been adjusted until further notice. Please click here for details.

The Bank is one of JETCO member banks. Customers can make cash withdrawal and enquire account balance through any ATM bearing ‘JETCO’ logo.

For other banking services, customers may access our phone banking, internet banking, mobile banking or visit any of our branches.

For enquiry, please contact our Customer Services Hotline at 223 95559.

We apologize for any inconvenience caused.

Notice on Bank of Communications （Hong Kong） Branch Services

Bank of Communications (Hong Kong) Limited was informed by an employee at Kowloon Branch (address: G/F., 563 Nathan Road, Kowloon) on 23 February (Wednesday) that he has preliminarily tested positive for COVID-19. The Branch has been temporarily closed since 23 February (Wednesday) until further notice. Meanwhile, the Bank has already taken corresponding measures, including deep cleaning and disinfecting the Branch premises, all employees at the Branch will conduct viral testing and home quarantine.

The employee was last working in the Branch on 22 February (Tuesday). His body temperature was normal before reporting for duty and no symptoms of sickness were present. He is mainly responsible for counter services. He wore a face mask at work. All employees at the Branch fully complied with the Bank's preventive measures, including all employees are requested to measure their body temperature before work and to put on surgical masks at work. The Bank will continue to monitor the situation and provide them with the necessary assistance.

For enquiries, please call the Bank’s Customer Service Hotline at 223 95559.

Notice on Bank of Communications （Hong Kong） Branch Services

Bank of Communications (Hong Kong) Limited was informed by an employee at Market Street Branch (address: G/F., 49-55 Tsuen Wan Market Street, Tsuen Wan, New Territories) on 23 February (Wednesday) that she has preliminarily tested positive for COVID-19. The Branch has been temporarily closed since 23 February (Wednesday) until further notice. Meanwhile, the Bank has already taken corresponding measures, including deep cleaning and disinfecting the Branch premises, all employees at the Branch will conduct viral testing and home quarantine.

The employee was last working in the Branch on 18 February (Friday). Her body temperature was normal before reporting for duty and no symptoms of sickness were present. She is mainly responsible for branch management. She wore a face mask at work. All employees at the Branch fully complied with the Bank's preventive measures, including all employees are requested to measure their body temperature before work and to put on surgical masks at work. The Bank will continue to monitor the situation and provide them with the necessary assistance.

For enquiries, please call the Bank’s Customer Service Hotline at 223 95559.

Notice on Bank of Communications （Hong Kong） Branch Services

Bank of Communications (Hong Kong) Limited was informed by an employee at Ngau Tau Kok Branch (address: Shop G1 & G2, G/F., Phase I, Amoy Plaza, 77 Ngau Tau Kok Road, Kowloon) on 23 February (Wednesday) that she has preliminarily tested positive for COVID-19. The Branch has been temporarily closed since 23 February (Wednesday) until further notice. Meanwhile, the Bank has already taken corresponding measures, including deep cleaning and disinfecting the Branch premises, all employees at the Branch will conduct viral testing and home quarantine.

The employee was last working in the Branch on 23 February (Wednesday). Her body temperature was normal before reporting for duty and no symptoms of sickness were present. She is mainly responsible for branch internal work. She wore a face mask at work. All employees at the Branch fully complied with the Bank's preventive measures, including all employees are requested to measure their body temperature before work and to put on surgical masks at work. The Bank will continue to monitor the situation and provide them with the necessary assistance.

For enquiries, please call the Bank’s Customer Service Hotline at 223 95559.

2022-02-22

Bank of Communications （Hong Kong） Announces Branch Service Change Update

The services of the following retail branch have been suspended from 22 February (Tuesday):

Branch Name	Address
New Territories
Sam Shing Estate Branch	Shop No. 4, G/F., Moon Yu House, Sam Shing Estate, 6 Sam Shing Street, Tuen Mun, New Territories

The services of the following retail branch will be resumed from 23 February (Wednesday):

Branch Name	Address
Hong Kong Island
North Point Branch	Shops Nos. 1-4 on G/F., Maylun Apartments, 442-456 King's Road, North Point, Hong Kong
	Portion B of Shop 13, G/F, King's Tower, No. 480 King's Road, North Point, Hong Kong

The services of the following retail branches remain suspended until further notice:

Branch Name	Address
Hong Kong Island
West Point Branch	G/F., 327-333 Queen's Road West, Hong Kong
Siu Sai Wan Branch	Shop No. 217A-217B, Siu Sai Wan Plaza, Siu Sai Wan Estate, Hong Kong
Aberdeen Branch	Shop 3, G/F, 2/4 & 14/16 Nam Ning Street, Aberdeen Centre (Site 4), Aberdeen, Hong Kong
Business Department	Unit B B/F & G/F, Unit C G/F, Wheelock House, 20 Pedder Street, Central, Hong Kong
Kennedy Town Branch	G/F., 113-119 Belcher's Street, Kennedy Town, Hong Kong
Kowloon
Wong Tai Sin Branch	Shop N118, 1/F, Temple Mall North, 136 Lung Cheung Road, Wong Tai Sin, Kowloon
Cheung Sha Wan Plaza Branch	Unit G04 on G/F., Cheung Sha Wan Plaza, 833 Cheung Sha Wan Road, Kowloon
Hunghom Branch	Shop A6, G/F., Whampoa Estate Planet Square, 1-3 Tak Man Street, Kowloon
Jordan Road Branch	1/F., Booman Building, 37U Jordan Road, Kowloon
New Territories
Kwai Chung Branch	G/F., 93-99 Tai Loong Street, Kwai Chung, New Territories
Tai Po Branch	Shop No. 1, 2, 26 & 27, G/F., Wing Fai Plaza, 29-35 Ting Kok Road, Tai Po, New Territories
Tuen Mun Branch	Shops 7-8 on G/F, Castle Peak Lin Won Building, 2-4 Yan Ching Street, Tuen Mun, New Territories
Tin Shui Wai Branch	Shop No. G72, G/F, +WOO (Phase 1), 12-18 Tin Yan Road, Tin Shui Wai, New Territories
Shatin City One Branch	Shop 188, 1/F., Fortune City One, City One Shatin, New Territories
Tseung Kwan O Branch	Shop Nos. 252A, 252B & 253 on Level 2, Metro City Phase I, Tseung Kwan O, New Territories
Tsuen Wan Branch	G/F., 240-242 Sha Tsui Road, Tsuen Wan, New Territories
Nina Tower Wealth Management Centre	Suite 2304 on 23/F, Tower 2, Nina Tower, No. 8, Yeung Uk Road, Tsuen Wan, New Territories

Notice of ATM Service Hours Adjustment

In view of the latest situation, the service hours of the Bank's ATM Services have been adjusted until further notice. Please click here for details.

The Bank is one of JETCO member banks. Customers can make cash withdrawal and enquire account balance through any ATM bearing ‘JETCO’ logo.

For other banking services, customers may access our phone banking, internet banking, mobile banking or visit any of our branches.

For enquiry, please contact our Customer Services Hotline at 223 95559.

We apologize for any inconvenience caused.

Notice on Bank of Communications （Hong Kong） Branch Services

Bank of Communications (Hong Kong) Limited was informed by an outsourced security employee at Sam Shing Estate Branch (address: Shop No. 4, G/F., Moon Yu House, Sam Shing Estate, 6 Sam Shing Street, Tuen Mun, New Territories) on 21 February (Monday) that he has preliminarily tested positive for COVID-19. The Branch has been temporarily closed since 22 February (Tuesday) until further notice. Meanwhile, the Bank has already taken corresponding measures, including deep cleaning and disinfecting the Branch premises, all employees at the Branch will conduct viral testing and home quarantine.

The outsourced security employee was last working in the Branch on 18 February (Friday). His body temperature was normal before reporting for duty and no symptoms of sickness were present. He is mainly responsible for assisting customers to measure body temperature at branch front door. He wore a face mask at work. All employees at the Branch fully complied with the Bank's preventive measures, including all employees are requested to measure their body temperature before work and to put on surgical masks at work. The Bank will continue to monitor the situation and provide them with the necessary assistance.

For enquiries, please call the Bank’s Customer Service Hotline at 223 95559.

2022-02-21

Bank of Communications （Hong Kong） Announces Branch Service Change Update

The services of the following retail branches have been suspended from 21 February (Monday):

Branch Name	Address
Hong Kong Island
Kennedy Town Branch	G/F., 113-119 Belcher's Street, Kennedy Town, Hong Kong
Kowloon
Hunghom Branch	Shop A6, G/F., Whampoa Estate Planet Square, 1-3 Tak Man Street, Kowloon
Jordan Road Branch	1/F., Booman Building, 37U Jordan Road, Kowloon
New Territories
Tsuen Wan Branch	G/F., 240-242 Sha Tsui Road, Tsuen Wan, New Territories
Nina Tower Wealth Management Centre	Suite 2304 on 23/F, Tower 2, Nina Tower, No. 8, Yeung Uk Road, Tsuen Wan, New Territories
Sha Tsui Road Branch	Shops Nos. 3-5 on G/F., Kwong Ming Building, 120-130 Sha Tsui Road, Tsuen Wan, New Territories

The services of the following retail branches will be resumed from 21 February (Monday):

Branch Name	Address
Kowloon
Shamshuipo Branch	Shop G1-G3, G11-G13, G19-G21, G/F., Golden Centre, 94 Yen Chow Street, Sham Shui Po, Kowloon
Mongkok Branch	G/F and 1/F, Shun Wah Building, Nos. 735 & 735A Nathan Road, Mongkok, Kowloon
Kwun Tong Branch	Shop E, Block G & H, G/F, East Sun Industrial Centre, 16 Shing Yip Street, Kwun Tong, Kowloon
New Territories
Sheung Shui Branch	Shops 1010-1014, G/F., Sheung Shui Centre, Sheung Shui, New Territories

The services of the following retail branches will be resumed from 22 February (Tuesday):

Branch Name	Address
Hong Kong Island
Wanchai Branch	Shop B on G/F., Johnston Court, 32-34 Johnston Road, Hong Kong
King's Road Branch	G/F, Kailey Court, 67-71 King's Road, Hong Kong
Kowloon
Hunghom Branch	Shop A6, G/F., Whampoa Estate Planet Square, 1-3 Tak Man Street, Kowloon
New Territories
Tsuen Wan Branch	G/F., 240-242 Sha Tsui Road, Tsuen Wan, New Territories
Nina Tower Wealth Management Centre	Suite 2304 on 23/F, Tower 2, Nina Tower, No. 8, Yeung Uk Road, Tsuen Wan, New Territories
Sha Tsui Road Branch	Shops Nos. 3-5 on G/F., Kwong Ming Building, 120-130 Sha Tsui Road, Tsuen Wan, New Territories
Yuen Long Branch	Shop 2B, G/F, Man Yu Building, 2-14 Tai Fung Street, Yuen Long, New Territories

The services of the following retail branches remain suspended until further notice:

Branch Name	Address
Hong Kong Island
West Point Branch	G/F., 327-333 Queen's Road West, Hong Kong
Siu Sai Wan Branch	Shop No. 217A-217B, Siu Sai Wan Plaza, Siu Sai Wan Estate, Hong Kong
North Point Branch	Shops Nos. 1-4 on G/F., Maylun Apartments, 442-456 King's Road, North Point, Hong Kong Portion B of Shop 13, G/F, King's Tower, No. 480 King's Road, North Point, Hong Kong
Aberdeen Branch	Shop 3, G/F, 2/4 & 14/16 Nam Ning Street, Aberdeen Centre (Site 4), Aberdeen, Hong Kong
Business Department	Unit B B/F & G/F, Unit C G/F, Wheelock House, 20 Pedder Street, Central, Hong Kong
Kowloon
Wong Tai Sin Branch	Shop N118, 1/F, Temple Mall North, 136 Lung Cheung Road, Wong Tai Sin, Kowloon
Cheung Sha Wan Plaza Branch	Unit G04 on G/F., Cheung Sha Wan Plaza, 833 Cheung Sha Wan Road, Kowloon
New Territories
Kwai Chung Branch	G/F., 93-99 Tai Loong Street, Kwai Chung, New Territories
Tai Po Branch	Shop No. 1, 2, 26 & 27, G/F., Wing Fai Plaza, 29-35 Ting Kok Road, Tai Po, New Territories
Tuen Mun Branch	Shops 7-8 on G/F, Castle Peak Lin Won Building, 2-4 Yan Ching Street, Tuen Mun, New Territories
Tin Shui Wai Branch	Shop No. G72, G/F, +WOO (Phase 1), 12-18 Tin Yan Road, Tin Shui Wai, New Territories
Shatin City One Branch	Shop 188, 1/F., Fortune City One, City One Shatin, New Territories
Tseung Kwan O Branch	Shop Nos. 252A, 252B & 253 on Level 2, Metro City Phase I, Tseung Kwan O, New Territories

Business hours of retail branches from Monday to Friday will remain as 9:00 a.m. to 4:00 p.m. The cut-off time of Cheque Deposit at our ATM machine will be adjusted to 4:00 p.m. from Monday to Friday. Cheques deposited after the cut-off time will be processed on the following clearing day.

The prudent precautionary measures are implemented in all branches, including more frequent deep cleaning and disinfection of branch premises on top of the regular daily cleaning schedule and all employees are requested to measure their body temperature before work and to put on surgical masks at work. The Bank will remind its staff to regularly wash and sanitise their hands. Employees will check customers’ body temperature when entering the branches, and customers are encouraged to put on surgical masks. Hand sanitizer is available in branches for use, if needed.

Notice of ATM Service Hours Adjustment

In view of the latest situation, the service hours of the Bank's ATM Services have been adjusted until further notice. Please click here for details.

The Bank is one of JETCO member banks. Customers can make cash withdrawal and enquire account balance through any ATM bearing ‘JETCO’ logo.

For other banking services, customers may access our phone banking, internet banking, mobile banking or visit any of our branches.

For enquiry, please contact our Customer Services Hotline at 223 95559.

We apologize for any inconvenience caused.

Notice on Bank of Communications （Hong Kong） Branch Services

Bank of Communications (Hong Kong) Limited was informed by an employee at Jordan Road Branch (address: 1/F., Booman Building, 37U Jordan Road, Kowloon) on 21 February (Monday) that he has preliminarily tested positive for COVID-19. The Branch has been temporarily closed since 21 February (Monday) until further notice. Meanwhile, the Bank has already taken corresponding measures, including deep cleaning and disinfecting the Branch premises, all employees at the Branch will conduct viral testing and home quarantine.

The employee was last working in the Branch on 16 February (Wednesday). His body temperature was normal before reporting for duty and no symptoms of sickness were present. He is mainly responsible for counter services. He wore a face mask at work. All employees at the Branch fully complied with the Bank's preventive measures, including all employees are requested to measure their body temperature before work and to put on surgical masks at work. The Bank will continue to monitor the situation and provide them with the necessary assistance.

For enquiries, please call the Bank’s Customer Service Hotline at 223 95559.

Notice on Bank of Communications （Hong Kong） Branch Services

Bank of Communications (Hong Kong) Limited was informed by an employee at Kennedy Town Branch (address: G/F., 113-119 Belcher's Street, Kennedy Town, Hong Kong) on 20 February (Sunday) that she has preliminarily tested positive for COVID-19. The Branch has been temporarily closed since 21 February (Monday) until further notice. Meanwhile, the Bank has already taken corresponding measures, including deep cleaning and disinfecting the Branch premises, all employees at the Branch will conduct viral testing and home quarantine.

The employee was last working in the Branch on 18 February (Friday). Her body temperature was normal before reporting for duty and no symptoms of sickness were present. She is mainly responsible for counter services. She wore a face mask at work. All employees at the Branch fully complied with the Bank's preventive measures, including all employees are requested to measure their body temperature before work and to put on surgical masks at work. The Bank will continue to monitor the situation and provide them with the necessary assistance.

For enquiries, please call the Bank’s Customer Service Hotline at 223 95559.

2022-02-18

Bank of Communications （Hong Kong） Announces Branch Service Change Update

The services of the following retail branches have been suspended from 18 February (Friday):

Branch Name	Address
Hong Kong Island
Business Department	Unit B B/F & G/F, Unit C G/F, Wheelock House, 20 Pedder Street, Central, Hong Kong
New Territories
Tseung Kwan O Branch	Shop Nos. 252A, 252B & 253 on Level 2, Metro City Phase I, Tseung Kwan O, New Territories

The services of the following retail branch will be resumed from 19 February (Saturday):

Branch Name	Address
Hong Kong Island
Central District Branch	G/F., Far East Consortium Building, 125A Des Voeux Road C., Central, Hong Kong

The services of the following retail branches will be resumed from 21 February (Monday):

Branch Name	Address
Kowloon
Shamshuipo Branch	Shop G1-G3, G11-G13, G19-G21, G/F., Golden Centre, 94 Yen Chow Street, Sham Shui Po, Kowloon
Mongkok Branch	G/F and 1/F, Shun Wah Building, Nos. 735 & 735A Nathan Road, Mongkok, Kowloon
Kwun Tong Branch	Shop E, Block G & H, G/F, East Sun Industrial Centre, 16 Shing Yip Street, Kwun Tong, Kowloon
New Territories
Sheung Shui Branch	Shops 1010-1014, G/F., Sheung Shui Centre, Sheung Shui, New Territories

The services of the following retail branches remain suspended until further notice:

Branch Name	Address
Hong Kong Island
West Point Branch	G/F., 327-333 Queen's Road West, Hong Kong
Siu Sai Wan Branch	Shop No. 217A-217B, Siu Sai Wan Plaza, Siu Sai Wan Estate, Hong Kong
King's Road Branch	G/F, Kailey Court, 67-71 King's Road, Hong Kong
Wanchai Branch	Shop B on G/F., Johnston Court, 32-34 Johnston Road, Hong Kong
North Point Branch	Shops Nos. 1-4 on G/F., Maylun Apartments, 442-456 King's Road, North Point, Hong Kong Portion B of Shop 13, G/F, King's Tower, No. 480 King's Road, North Point, Hong Kong
Aberdeen Branch	Shop 3, G/F, 2/4 & 14/16 Nam Ning Street, Aberdeen Centre (Site 4), Aberdeen, Hong Kong
Kowloon
Wong Tai Sin Branch	Shop N118, 1/F, Temple Mall North, 136 Lung Cheung Road, Wong Tai Sin, Kowloon
Cheung Sha Wan Plaza Branch	Unit G04 on G/F., Cheung Sha Wan Plaza, 833 Cheung Sha Wan Road, Kowloon
New Territories
Kwai Chung Branch	G/F., 93-99 Tai Loong Street, Kwai Chung, New Territories
Yuen Long Branch	Shop 2B, G/F, Man Yu Building, 2-14 Tai Fung Street, Yuen Long, New Territories
Tai Po Branch	Shop No. 1, 2, 26 & 27, G/F., Wing Fai Plaza, 29-35 Ting Kok Road, Tai Po, New Territories
Tuen Mun Branch	Shops 7-8 on G/F, Castle Peak Lin Won Building, 2-4 Yan Ching Street, Tuen Mun, New Territories
Tin Shui Wai Branch	Shop No. G72, G/F, +WOO (Phase 1), 12-18 Tin Yan Road, Tin Shui Wai, New Territories
Shatin City One Branch	Shop 188, 1/F., Fortune City One, City One Shatin, New Territories

Except for the following retail branches which will continue to provide banking services for the coming Saturday (19 February) from 9:00 am to 12:00 noon, services of the remaining retail branches will be suspended:

Branch Name	Address
Hong Kong Island
Central District Branch	G/F., Far East Consortium Building, 125A Des Voeux Road C., Central, Hong Kong
Taikoo Shing Branch	Shop 38, G/F., CityPlaza 2, 18 Taikoo Shing Road, Hong Kong
Kowloon
Kowloon Branch	G/F., 563 Nathan Road, Kowloon
Hunghom Branch	Shop A6, G/F., Whampoa Estate Planet Square, 1-3 Tak Man Street, Kowloon
New Territories
Shatin Branch	Shop No. 193, Level 3, Shatin Lucky Plaza, Shatin, New Territories
Market Street Branch	G/F., 49-55 Tsuen Wan Market Street, Tsuen Wan, New Territories

Notice on Bank of Communications （Hong Kong） Branch Services

Bank of Communications (Hong Kong) Limited was informed by an employee at Business Department (address: Unit B B/F & G/F, Unit C G/F, Wheelock House, 20 Pedder Street, Central, Hong Kong) on 18 February (Friday) that she has preliminarily tested positive for COVID-19. The Branch has been temporarily closed since 18 February (Friday) until further notice. Meanwhile, the Bank has already taken corresponding measures, including deep cleaning and disinfecting the Branch premises, all employees at the Branch will conduct viral testing and home quarantine.

The employee was last working in the Branch on 16 February (Wednesday). Her body temperature was normal before reporting for duty and no symptoms of sickness were present. She is mainly responsible for branch internal work. She wore a face mask at work. All employees at the Branch fully complied with the Bank's preventive measures, including all employees are requested to measure their body temperature before work and to put on surgical masks at work. The Bank will continue to monitor the situation and provide them with the necessary assistance.

For enquiries, please call the Bank’s Customer Service Hotline at 223 95559.

Notice on Bank of Communications （Hong Kong） Branch Services

Bank of Communications (Hong Kong) Limited was informed by an employee at Tseung Kwan O Branch (address: Shop Nos. 252A, 252B & 253 on Level 2, Metro City Phase I, Tseung Kwan O, New Territories) on 18 February (Friday) that she has preliminarily tested positive for COVID-19. The Branch has been temporarily closed since 18 February (Friday) until further notice. Meanwhile, the Bank has already taken corresponding measures, including deep cleaning and disinfecting the Branch premises, all employees at the Branch will conduct viral testing and home quarantine.

The employee was last working in the Branch on 15 February (Tuesday). Her body temperature was normal before reporting for duty and no symptoms of sickness were present. She is mainly responsible for counter services. She wore a face mask at work. All employees at the Branch fully complied with the Bank's preventive measures, including all employees are requested to measure their body temperature before work and to put on surgical masks at work. The Bank will continue to monitor the situation and provide them with the necessary assistance.

For enquiries, please call the Bank’s Customer Service Hotline at 223 95559.

2022-02-17

Bank of Communications （Hong Kong） Announces Branch Service Change Update

The services of the following retail branches are suspended until further notice:

Branch Name	Address
Hong Kong Island
West Point Branch	G/F., 327-333 Queen's Road West, Hong Kong
Hennessy Road Branch	G/F., Bank of Communications Building., 368 Hennessy Road, Hong Kong
Quarry Bay Branch	Shops 2, G/F., No. 1001 King's Road, Quarry Bay, Hong Kong
Siu Sai Wan Branch	Shop No. 217A-217B, Siu Sai Wan Plaza, Siu Sai Wan Estate, Hong Kong
King's Road Branch	G/F, Kailey Court, 67-71 King's Road, Hong Kong
Wanchai Branch	Shop B on G/F., Johnston Court, 32-34 Johnston Road, Hong Kong
Central District Branch	G/F., Far East Consortium Building, 125A Des Voeux Road C., Central, Hong Kong
North Point Branch	Shops Nos. 1-4 on G/F., Maylun Apartments, 442-456 King's Road, North Point, Hong Kong Portion B of Shop 13, G/F, King's Tower, No. 480 King's Road, North Point, Hong Kong
Aberdeen Branch	Shop 3, G/F, 2/4 & 14/16 Nam Ning Street, Aberdeen Centre (Site 4), Aberdeen, Hong Kong
Kowloon
Shamshuipo Branch	Shop G1-G3, G11-G13, G19-G21, G/F., Golden Centre, 94 Yen Chow Street, Sham Shui Po, Kowloon
Mongkok Branch	G/F and 1/F, Shun Wah Building, Nos. 735 & 735A Nathan Road, Mongkok, Kowloon
Kwun Tong Branch	Shop E, Block G & H, G/F, East Sun Industrial Centre, 16 Shing Yip Street, Kwun Tong, Kowloon
Wong Tai Sin Branch	Shop N118, 1/F, Temple Mall North, 136 Lung Cheung Road, Wong Tai Sin, Kowloon
Cheung Sha Wan Plaza Branch	Unit G04 on G/F., Cheung Sha Wan Plaza, 833 Cheung Sha Wan Road, Kowloon
New Territories
Kwai Chung Branch	G/F., 93-99 Tai Loong Street, Kwai Chung, New Territories
Yuen Long Branch	Shop 2B, G/F, Man Yu Building, 2-14 Tai Fung Street, Yuen Long, New Territories
Tai Po Branch	Shop No. 1, 2, 26 & 27, G/F., Wing Fai Plaza, 29-35 Ting Kok Road, Tai Po, New Territories
Shatin Branch	Shop No. 193, Level 3, Shatin Lucky Plaza, Shatin, New Territories
Tuen Mun Branch	Shops 7-8 on G/F, Castle Peak Lin Won Building, 2-4 Yan Ching Street, Tuen Mun, New Territories
Tsuen Wan Branch	G/F., 240-242 Sha Tsui Road, Tsuen Wan, New Territories
Nina Tower Wealth Management Centre	Suite 2304 on 23/F, Tower 2, Nina Tower, No. 8, Yeung Uk Road, Tsuen Wan, New Territories
Tin Shui Wai Branch	Shop No. G72, G/F, +WOO (Phase 1), 12-18 Tin Yan Road, Tin Shui Wai, New Territories
Shatin City One Branch	Shop 188, 1/F., Fortune City One, City One Shatin, New Territories
Sheung Shui Branch	Shops 1010-1014, G/F., Sheung Shui Centre, Sheung Shui, New Territories

The services of the following retail branches will be resumed from 18 February (Friday):

Branch Name	Address
Hong Kong Island
Quarry Bay Branch	Shops 2, G/F., No. 1001 King's Road, Quarry Bay, Hong Kong
Hennessy Road Branch	G/F., Bank of Communications Building., 368 Hennessy Road, Hong Kong
New Territories
Yuen Long Branch	Shop 2B, G/F, Man Yu Building, 2-14 Tai Fung Street, Yuen Long, New Territories
Tsuen Wan Branch	G/F., 240-242 Sha Tsui Road, Tsuen Wan, New Territories
Nina Tower Wealth Management Centre	Suite 2304 on 23/F, Tower 2, Nina Tower, No. 8, Yeung Uk Road, Tsuen Wan, New Territories
Shatin Branch	Shop No. 193, Level 3, Shatin Lucky Plaza, Shatin, New Territories

Except for the following retail branches which will continue to provide banking services for the coming Saturday (19 February) from 9:00 a.m. to 12:00 noon, services of the remaining retail branches will be suspended:

Branch Name	Address
Hong Kong Island
Business Department	Unit B B/F & G/F, Unit C G/F, Wheelock House, 20 Pedder Street, Central, Hong Kong
Taikoo Shing Branch	Shop 38, G/F., CityPlaza 2, 18 Taikoo Shing Road, Hong Kong
Kowloon
Kowloon Branch	G/F., 563 Nathan Road, Kowloon
Hunghom Branch	Shop A6, G/F., Whampoa Estate Planet Square, 1-3 Tak Man Street, Kowloon
New Territories
Shatin Branch	Shop No. 193, Level 3, Shatin Lucky Plaza, Shatin, New Territories
Market Street Branch	G/F., 49-55 Tsuen Wan Market Street, Tsuen Wan, New Territories

Notice on Bank of Communications （Hong Kong） Branch Services

Bank of Communications (Hong Kong) Limited was informed by an employee at Cheung Sha Wan Plaza Branch (address: Unit G04 on G/F., Cheung Sha Wan Plaza, 833 Cheung Sha Wan Road, Kowloon) on 17 February (Thursday) that she has preliminarily tested positive for COVID-19. The Branch has been temporarily closed since 17 February (Thursday) until further notice. Meanwhile, the Bank has already taken corresponding measures, including deep cleaning and disinfecting the Branch premises, all employees at the Branch will conduct viral testing and home quarantine.

For enquiries, please call the Bank’s Customer Service Hotline at 223 95559.

Notice on Bank of Communications （Hong Kong） Branch Services

Bank of Communications (Hong Kong) Limited was informed by an employee at Tai Po Branch (address: Shop No. 1, 2, 26 & 27, G/F., Wing Fai Plaza, 29-35 Ting Kok Road, Tai Po, New Territories) on 17 February (Thursday) that she has preliminarily tested positive for COVID-19. The Branch has been temporarily closed since 7 February (Monday) until further notice. Meanwhile, the Bank has already taken corresponding measures, including deep cleaning and disinfecting the Branch premises, all employees at the Branch will conduct viral testing and home quarantine.

For enquiries, please call the Bank’s Customer Service Hotline at 223 95559.

Notice on Bank of Communications （Hong Kong） Branch Services

Bank of Communications (Hong Kong) Limited was informed by an employee at Sheung Shui Branch (address: Shops 1010-1014, G/F., Sheung Shui Centre, Sheung Shui, New Territories) on 16 February (Wednesday) that he has preliminarily tested positive for COVID-19. The Branch has been temporarily closed since 17 February (Thursday) until further notice. Meanwhile, the Bank has already taken corresponding measures, including deep cleaning and disinfecting the Branch premises, all employees at the Branch will conduct viral testing and home quarantine.

The employee was last working in the Branch on 9 February (Wednesday). His body temperature was normal before reporting for duty and no symptoms of sickness were present. He is mainly responsible for counter services. He wore a face mask at work. All employees at the Branch fully complied with the Bank's preventive measures, including all employees are requested to measure their body temperature before work and to put on surgical masks at work. The Bank will continue to monitor the situation and provide them with the necessary assistance.

For enquiries, please call the Bank’s Customer Service Hotline at 223 95559.

2022-02-16

Bank of Communications （Hong Kong） Announces Branch Service Change Update

The services of the following retail branches are suspended until further notice:

Branch Name	Address
Hong Kong Island
West Point Branch	G/F., 327-333 Queen's Road West, Hong Kong
Hennessy Road Branch	G/F., Bank of Communications Building., 368 Hennessy Road, Hong Kong
Quarry Bay Branch	Shops 2, G/F., No. 1001 King's Road, Quarry Bay, Hong Kong
Siu Sai Wan Branch	Shop No. 217A-217B, Siu Sai Wan Plaza, Siu Sai Wan Estate, Hong Kong
King's Road Branch	G/F, Kailey Court, 67-71 King's Road, Hong Kong
Wanchai Branch	Shop B on G/F., Johnston Court, 32-34 Johnston Road, Hong Kong
Central District Branch	G/F., Far East Consortium Building, 125A Des Voeux Road C., Central, Hong Kong
North Point Branch	Shops Nos. 1-4 on G/F., Maylun Apartments, 442-456 King's Road, North Point, Hong Kong Portion B of Shop 13, G/F, King's Tower, No. 480 King's Road, North Point, Hong Kong
Aberdeen Branch	Shop 3, G/F, 2/4 & 14/16 Nam Ning Street, Aberdeen Centre (Site 4), Aberdeen, Hong Kong
Kowloon
Shamshuipo Branch	Shop G1-G3, G11-G13, G19-G21, G/F., Golden Centre, 94 Yen Chow Street, Sham Shui Po, Kowloon
Mongkok Branch	G/F and 1/F, Shun Wah Building, Nos. 735 & 735A Nathan Road, Mongkok, Kowloon
Kwun Tong Branch	Shop E, Block G & H, G/F, East Sun Industrial Centre, 16 Shing Yip Street, Kwun Tong, Kowloon
Wong Tai Sin Branch	Shop N118, 1/F, Temple Mall North, 136 Lung Cheung Road, Wong Tai Sin, Kowloon
New Territories
Kwai Chung Branch	G/F., 93-99 Tai Loong Street, Kwai Chung, New Territories
Yuen Long Branch	Shop 2B, G/F, Man Yu Building, 2-14 Tai Fung Street, Yuen Long, New Territories
Tai Po Branch	Shop No. 1, 2, 26 & 27, G/F., Wing Fai Plaza, 29-35 Ting Kok Road, Tai Po, New Territories
Shatin Branch	Shop No. 193, Level 3, Shatin Lucky Plaza, Shatin, New Territories
Tuen Mun Branch	Shops 7-8 on G/F, Castle Peak Lin Won Building, 2-4 Yan Ching Street, Tuen Mun, New Territories
Tsuen Wan Branch	G/F., 240-242 Sha Tsui Road, Tsuen Wan, New Territories
Nina Tower Wealth Management Centre	Suite 2304 on 23/F, Tower 2, Nina Tower, No. 8, Yeung Uk Road, Tsuen Wan, New Territories
Tin Shui Wai Branch	Shop No. G72, G/F, +WOO (Phase 1), 12-18 Tin Yan Road, Tin Shui Wai, New Territories
Shatin City One Branch	Shop 188, 1/F., Fortune City One, City One Shatin, New Territories

Branch Name	Address
Hong Kong Island
Business Department	Unit B B/F & G/F, Unit C G/F, Wheelock House, 20 Pedder Street, Central, Hong Kong
Taikoo Shing Branch	Shop 38, G/F., CityPlaza 2, 18 Taikoo Shing Road, Hong Kong
Kowloon
Kowloon Branch	G/F., 563 Nathan Road, Kowloon
Hunghom Branch	Shop A6, G/F., Whampoa Estate Planet Square, 1-3 Tak Man Street, Kowloon
New Territories
Sheung Shui Branch	Shops 1010-1014, G/F., Sheung Shui Centre, Sheung Shui, New Territories
Market Street Branch	G/F., 49-55 Tsuen Wan Market Street, Tsuen Wan, New Territories

Business hours of retail branches from Monday to Friday will remain as 9:00 a.m. to 4:00 p.m. The cut-off time of Cheque Deposit at our ATM machine will be adjusted to 4 pm from Monday to Friday. Cheques deposited after the cut-off time will be processed on the following clearing day.

The prudent precautionary measures are implemented in all branches, including more frequent deep cleaning and disinfection of branch premises on top of the regular daily cleaning schedule and all employees are requested to measure their body temperature before work and to put on surgical masks at work. The Bank will remind its staff to regularly wash and sanitise their hands. Employees will check customers’ body temperature when entering the branches, and customers are encouraged to put on surgical masks. Hand sanitizer is available in branches for use, if needed.

Notice on Bank of Communications （Hong Kong） Branch Services

Bank of Communications (Hong Kong) Limited was informed by an employee at Aberdeen Branch (address: Shop 3, G/F, 2/4 & 14/16 Nam Ning Street, Aberdeen Centre (Site 4), Aberdeen, Hong Kong) on 16 February (Wednesday) that she has preliminarily tested positive for COVID-19. The Branch has been temporarily closed since 16 February (Wednesday) until further notice. Meanwhile, the Bank has already taken corresponding measures, including deep cleaning and disinfecting the Branch premises, all employees at the Branch will conduct viral testing and home quarantine.

The employee was last working in the Branch on 14 February (Monday). Her body temperature was normal before reporting for duty and no symptoms of sickness were present. She is mainly responsible for counter services. She wore a face mask at work. All employees at the Branch fully complied with the Bank's preventive measures, including all employees are requested to measure their body temperature before work and to put on surgical masks at work. The Bank will continue to monitor the situation and provide them with the necessary assistance.

For enquiries, please call the Bank's Customer Service Hotline at 223 95559.

Bank of Communications （Hong Kong） Announces Branch Service Change Update

The services of the following retail branches are suspended until further notice:

Branch Name	Address
Hong Kong Island
West Point Branch	G/F., 327-333 Queen's Road West, Hong Kong
Hennessy Road Branch	G/F., Bank of Communications Building., 368 Hennessy Road, Hong Kong
Quarry Bay Branch	Shops 2, G/F., No. 1001 King's Road, Quarry Bay, Hong Kong
Siu Sai Wan Branch	Shop No. 217A-217B, Siu Sai Wan Plaza, Siu Sai Wan Estate, Hong Kong
King's Road Branch	G/F, Kailey Court, 67-71 King's Road, Hong Kong
Wanchai Branch	Shop B on G/F., Johnston Court, 32-34 Johnston Road, Hong Kong
Central District Branch	G/F., Far East Consortium Building, 125A Des Voeux Road C., Central, Hong Kong
North Point Branch	Shops Nos. 1-4 on G/F., Maylun Apartments, 442-456 King's Road, North Point, Hong Kong Portion B of Shop 13, G/F, King's Tower, No. 480 King's Road, North Point, Hong Kong/td>
Kowloon
Shamshuipo Branch	Shop G1-G3, G11-G13, G19-G21, G/F., Golden Centre, 94 Yen Chow Street, Sham Shui Po, Kowloon
Mongkok Branch	G/F and 1/F, Shun Wah Building, Nos. 735 & 735A Nathan Road, Mongkok, Kowloon
Kwun Tong Branch	Shop E, Block G & H, G/F, East Sun Industrial Centre, 16 Shing Yip Street, Kwun Tong, Kowloon
Wong Tai Sin Branch	Shop N118, 1/F, Temple Mall North, 136 Lung Cheung Road, Wong Tai Sin, Kowloon
New Territories
Kwai Chung Branch	G/F., 93-99 Tai Loong Street, Kwai Chung, New Territories
Yuen Long Branch	Shop 2B, G/F, Man Yu Building, 2-14 Tai Fung Street, Yuen Long, New Territories
Tai Po Branch	Shop No. 1, 2, 26 & 27, G/F., Wing Fai Plaza, 29-35 Ting Kok Road, Tai Po, New Territories
Shatin Branch	Shop No. 193, Level 3, Shatin Lucky Plaza, Shatin, New Territories
Tuen Mun Branch	Shops 7-8 on G/F, Castle Peak Lin Won Building, 2-4 Yan Ching Street, Tuen Mun, New Territories
Tsuen Wan Branch	G/F., 240-242 Sha Tsui Road, Tsuen Wan, New Territories
Nina Tower Wealth Management Centre	Suite 2304 on 23/F, Tower 2, Nina Tower, No. 8, Yeung Uk Road, Tsuen Wan, New Territories
Tin Shui Wai Branch	Shop No. G72, G/F, +WOO (Phase 1), 12-18 Tin Yan Road, Tin Shui Wai, New Territories
Shatin City One Branch	Shop 188, 1/F., Fortune City One, City One Shatin, New Territories

Branch Name	Address
Hong Kong Island
Business Department	Unit B B/F & G/F, Unit C G/F, Wheelock House, 20 Pedder Street, Central, Hong Kong
Taikoo Shing Branch	Shop 38, G/F., CityPlaza 2, 18 Taikoo Shing Road, Hong Kong
Kowloon
Kowloon Branch	G/F., 563 Nathan Road, Kowloon
Hunghom Branch	Shop A6, G/F., Whampoa Estate Planet Square, 1-3 Tak Man Street, Kowloon
New Territories
Sheung Shui Branch	Shops 1010-1014, G/F., Sheung Shui Centre, Sheung Shui, New Territories
Market Street Branch	G/F., 49-55 Tsuen Wan Market Street, Tsuen Wan, New Territories

Notice on Bank of Communications （Hong Kong） Branch Services

Bank of Communications (Hong Kong) Limited was informed by an employee at North Point Branch (address: Shops Nos. 1-4 on G/F., Maylun Apartments, 442-456 King's Road, North Point, Hong Kong) on 16 February (Wednesday) that he has preliminarily tested positive for COVID-19. The Branch has been temporarily closed since 16 February (Wednesday) until further notice. Meanwhile, the Bank has already taken corresponding measures, including deep cleaning and disinfecting the Branch premises, all employees at the Branch will conduct viral testing and home quarantine.

The employee was last working in the Branch on 9 February (Wednesday). Her body temperature was normal before reporting for duty and no symptoms of sickness were present. She is mainly responsible for counter services. She wore a face mask at work. All employees at the Branch fully complied with the Bank's preventive measures, including all employees are requested to measure their body temperature before work and to put on surgical masks at work. The Bank will continue to monitor the situation and provide them with the necessary assistance.

For enquiries, please call the Bank's Customer Service Hotline at 223 95559.

Bank of Communications （Hong Kong） Announces Branch Service Change Update

The services of the following retail branches are suspended until further notice:

Branch Name	Address
Hong Kong Island
West Point Branch	G/F., 327-333 Queen's Road West, Hong Kong
Hennessy Road Branch	G/F., Bank of Communications Building., 368 Hennessy Road, Hong Kong
Quarry Bay Branch	Shops 2, G/F., No. 1001 King's Road, Quarry Bay, Hong Kong
Siu Sai Wan Branch	Shop No. 217A-217B, Siu Sai Wan Plaza, Siu Sai Wan Estate, Hong Kong
King's Road Branch	G/F, Kailey Court, 67-71 King's Road, Hong Kong
Wanchai Branch	Shop B on G/F., Johnston Court, 32-34 Johnston Road, Hong Kong
Central District Branch	G/F., Far East Consortium Building, 125A Des Voeux Road C., Central, Hong Kong
Kowloon
Shamshuipo Branch	Shop G1-G3, G11-G13, G19-G21, G/F., Golden Centre, 94 Yen Chow Street, Sham Shui Po, Kowloon
Mongkok Branch	G/F and 1/F, Shun Wah Building, Nos. 735 & 735A Nathan Road, Mongkok, Kowloon
Kwun Tong Branch	Shop E, Block G & H, G/F, East Sun Industrial Centre, 16 Shing Yip Street, Kwun Tong, Kowloon
Wong Tai Sin Branch	Shop N118, 1/F, Temple Mall North, 136 Lung Cheung Road, Wong Tai Sin, Kowloon
New Territories
Kwai Chung Branch	G/F., 93-99 Tai Loong Street, Kwai Chung, New Territories
Yuen Long Branch	Shop 2B, G/F, Man Yu Building, 2-14 Tai Fung Street, Yuen Long, New Territories
Tai Po Branch	Shop No. 1, 2, 26 & 27, G/F., Wing Fai Plaza, 29-35 Ting Kok Road, Tai Po, New Territories
Shatin Branch	Shop No. 193, Level 3, Shatin Lucky Plaza, Shatin, New Territories
Tuen Mun Branch	Shops 7-8 on G/F, Castle Peak Lin Won Building, 2-4 Yan Ching Street, Tuen Mun, New Territories
Tsuen Wan Branch	G/F., 240-242 Sha Tsui Road, Tsuen Wan, New Territories
Nina Tower Wealth Management Centre	Suite 2304 on 23/F, Tower 2, Nina Tower, No. 8, Yeung Uk Road, Tsuen Wan, New Territories
Tin Shui Wai Branch	Shop No. G72, G/F, +WOO (Phase 1), 12-18 Tin Yan Road, Tin Shui Wai, New Territories
Shatin City One Branch	Shop 188, 1/F., Fortune City One, City One Shatin, New Territories

Branch Name	Address
Hong Kong Island
Business Department	Unit B B/F & G/F, Unit C G/F, Wheelock House, 20 Pedder Street, Central, Hong Kong
North Point Branch	Shops Nos. 1-4 on G/F., Maylun Apartments, 442-456 King's Road, North Point, Hong Kong
Kowloon
Kowloon Branch	G/F., 563 Nathan Road, Kowloon
Hunghom Branch	Shop A6, G/F., Whampoa Estate Planet Square, 1-3 Tak Man Street, Kowloon
New Territories
Sheung Shui Branch	Shops 1010-1014, G/F., Sheung Shui Centre, Sheung Shui, New Territories
Market Street Branch	G/F., 49-55 Tsuen Wan Market Street, Tsuen Wan, New Territories

2022-02-15

Bank of Communications （Hong Kong） Announces Branch Service Change Update

The services of the following retail branch have been resumed from 14 February (Monday):

Branch Name	Address
New Territories
Sha Tsui Road Branch	Shops Nos. 3-5 on G/F., Kwong Ming Building, 120-130 Sha Tsui Road, Tsuen Wan, New Territories

The services of the following retail branches are suspended until further notice:

Branch Name	Address
Hong Kong Island
West Point Branch	G/F., 327-333 Queen's Road West, Hong Kong
Hennessy Road Branch	G/F., Bank of Communications Building., 368 Hennessy Road, Hong Kong
Quarry Bay Branch	Shops 2, G/F., No. 1001 King's Road, Quarry Bay, Hong Kong
Siu Sai Wan Branch	Shop No. 217A-217B, Siu Sai Wan Plaza, Siu Sai Wan Estate, Hong Kong
King's Road Branch	G/F, Kailey Court, 67-71 King's Road, Hong Kong
Wanchai Branch	Shop B on G/F., Johnston Court, 32-34 Johnston Road, Hong Kong
Kowloon
Shamshuipo Branch	Shop G1-G3, G11-G13, G19-G21, G/F., Golden Centre, 94 Yen Chow Street, Sham Shui Po, Kowloon
Mongkok Branch	G/F and 1/F, Shun Wah Building, Nos. 735 & 735A Nathan Road, Mongkok, Kowloon
Kwun Tong Branch	Shop E, Block G & H, G/F, East Sun Industrial Centre, 16 Shing Yip Street, Kwun Tong, Kowloon
Wong Tai Sin Branch	Shop N118, 1/F, Temple Mall North, 136 Lung Cheung Road, Wong Tai Sin, Kowloon
New Territories
Kwai Chung Branch	G/F., 93-99 Tai Loong Street, Kwai Chung, New Territories
Yuen Long Branch	Shop 2B, G/F, Man Yu Building, 2-14 Tai Fung Street, Yuen Long, New Territories
Tai Po Branch	Shop No. 1, 2, 26 & 27, G/F., Wing Fai Plaza, 29-35 Ting Kok Road, Tai Po, New Territories
Shatin Branch	Shop No. 193, Level 3, Shatin Lucky Plaza, Shatin, New Territories
Tuen Mun Branch	Shops 7-8 on G/F, Castle Peak Lin Won Building, 2-4 Yan Ching Street, Tuen Mun, New Territories
Tsuen Wan Branch	G/F., 240-242 Sha Tsui Road, Tsuen Wan, New Territories
Nina Tower Wealth Management Centre	Suite 2304 on 23/F, Tower 2, Nina Tower, No. 8, Yeung Uk Road, Tsuen Wan, New Territories
Tin Shui Wai Branch	Shop No. G72, G/F, +WOO (Phase 1), 12-18 Tin Yan Road, Tin Shui Wai, New Territories
Shatin City One Branch	Shop 188, 1/F., Fortune City One, City One Shatin, New Territories

Branch Name	Address
Hong Kong Island
Business Department	Unit B B/F & G/F, Unit C G/F, Wheelock House, 20 Pedder Street, Central, Hong Kong
Central District Branch	G/F., Far East Consortium Building, 125A Des Voeux Road C., Central, Hong Kong
North Point Branch	Shops Nos. 1-4 on G/F., Maylun Apartments, 442-456 King's Road, North Point, Hong Kong
Kowloon
Kowloon Branch	G/F., 563 Nathan Road, Kowloon
Hunghom Branch	Shop A6, G/F., Whampoa Estate Planet Square, 1-3 Tak Man Street, Kowloon
New Territories
Sheung Shui Branch	Shops 1010-1014, G/F., Sheung Shui Centre, Sheung Shui, New Territories
Market Street Branch	G/F., 49-55 Tsuen Wan Market Street, Tsuen Wan, New Territories

Bank of Communications （Hong Kong） Announces Branch Service Change Update

The services of the following retail branch have been resumed from 14 February (Monday):

Branch Name	Address
New Territories
Sha Tsui Road Branch	Shops Nos. 3-5 on G/F., Kwong Ming Building, 120-130 Sha Tsui Road, Tsuen Wan, New Territories

The services of the following retail branches are suspended until further notice:

Branch Name	Address
Hong Kong Island
West Point Branch	G/F., 327-333 Queen's Road West, Hong Kong
Hennessy Road Branch	G/F., Bank of Communications Building., 368 Hennessy Road, Hong Kong
Quarry Bay Branch	Shops 2, G/F., No. 1001 King's Road, Quarry Bay, Hong Kong
Siu Sai Wan Branch	Shop No. 217A-217B, Siu Sai Wan Plaza, Siu Sai Wan Estate, Hong Kong
King's Road Branch	G/F, Kailey Court, 67-71 King's Road, Hong Kong
Wanchai Branch	Shop B on G/F., Johnston Court, 32-34 Johnston Road, Hong Kong
Kowloon
Shamshuipo Branch	Shop G1-G3, G11-G13, G19-G21, G/F., Golden Centre, 94 Yen Chow Street, Sham Shui Po, Kowloon
Mongkok Branch	G/F and 1/F, Shun Wah Building, Nos. 735 & 735A Nathan Road, Mongkok, Kowloon
Kwun Tong Branch	Shop E, Block G & H, G/F, East Sun Industrial Centre, 16 Shing Yip Street, Kwun Tong, Kowloon
Wong Tai Sin Branch	Shop N118, 1/F, Temple Mall North, 136 Lung Cheung Road, Wong Tai Sin, Kowloon
New Territories
Kwai Chung Branch	G/F., 93-99 Tai Loong Street, Kwai Chung, New Territories
Yuen Long Branch	Shop 2B, G/F, Man Yu Building, 2-14 Tai Fung Street, Yuen Long, New Territories
Tai Po Branch	Shop No. 1, 2, 26 & 27, G/F., Wing Fai Plaza, 29-35 Ting Kok Road, Tai Po, New Territories
Shatin Branch	Shop No. 193, Level 3, Shatin Lucky Plaza, Shatin, New Territories
Tuen Mun Branch	Shops 7-8 on G/F, Castle Peak Lin Won Building, 2-4 Yan Ching Street, Tuen Mun, New Territories
Tsuen Wan Branch	G/F., 240-242 Sha Tsui Road, Tsuen Wan, New Territories
Nina Tower Wealth Management Centre	Suite 2304 on 23/F, Tower 2, Nina Tower, No. 8, Yeung Uk Road, Tsuen Wan, New Territories
Tin Shui Wai Branch	Shop No. G72, G/F, +WOO (Phase 1), 12-18 Tin Yan Road, Tin Shui Wai, New Territories

Branch Name	Address
Hong Kong Island
Business Department	Unit B B/F & G/F, Unit C G/F, Wheelock House, 20 Pedder Street, Central, Hong Kong
Central District Branch	G/F., Far East Consortium Building, 125A Des Voeux Road C., Central, Hong Kong
North Point Branch	Shops Nos. 1-4 on G/F., Maylun Apartments, 442-456 King's Road, North Point, Hong Kong
Kowloon
Kowloon Branch	G/F., 563 Nathan Road, Kowloon
Hunghom Branch	Shop A6, G/F., Whampoa Estate Planet Square, 1-3 Tak Man Street, Kowloon
New Territories
Sheung Shui Branch	Shops 1010-1014, G/F., Sheung Shui Centre, Sheung Shui, New Territories
Market Street Branch	G/F., 49-55 Tsuen Wan Market Street, Tsuen Wan, New Territories

Notice on Bank of Communications （Hong Kong） Branch Services

Bank of Communications (Hong Kong) Limited was informed by an employee at Wanchai Branch (address: Shop B on G/F., Johnston Court, 32-34 Johnston Road, Hong Kong) on 14 February (Monday) that he has preliminarily tested positive for COVID-19. The Branch has been temporarily closed since 15 February (Tuesday) until further notice. Meanwhile, the Bank has already taken corresponding measures, including deep cleaning and disinfecting the Branch premises, all employees at the Branch will conduct viral testing and home quarantine.

The employee was last working in the Branch on 5 February (Saturday). His body temperature was normal before reporting for duty and no symptoms of sickness were present. He is mainly responsible for branch internal work . He wore a face mask during his time on duty. All employees at the Branch fully complied with the Bank's preventive measures, including all employees are requested to measure their body temperature before work and to put on surgical masks at work. The Bank will continue to monitor the situation and provide them with the necessary assistance.

For enquiries, please call the Bank's Customer Service Hotline at 223 95559.

Notice of ATM Service Hours Adjustment

In view of the latest situation, the service hours of the Bank's ATM Services have been adjusted until further notice. Please click here for details.

The Bank is one of JETCO’s member banks. Customers can make cash withdrawal and enquire account balance through any ATM bearing ‘JETCO’ logo.

For other banking services, customers may access our phone banking, internet banking, and mobile banking or visit any of our branches.

For enquiry, please contact our Customer Services Hotline at 223 95559.

We apologize for any inconvenience caused.

2022-02-14

Bank of Communications （Hong Kong） Announces Branch Service Change Update

The services of the following retail branch will be resumed from 14 February (Monday):

Branch Name	Address
New Territories
Sha Tsui Road Branch	Shops Nos. 3-5 on G/F., Kwong Ming Building, 120-130 Sha Tsui Road, Tsuen Wan, New Territories

The services of the following retail branches are suspended until further notice:

Branch Name	Address
Hong Kong Island
West Point Branch	G/F., 327-333 Queen's Road West, Hong Kong
Hennessy Road Branch	G/F., Bank of Communications Building., 368 Hennessy Road, Hong Kong
Quarry Bay Branch	Shops 2, G/F., No. 1001 King's Road, Quarry Bay, Hong Kong
Siu Sai Wan Branch	Shop No. 217A-217B, Siu Sai Wan Plaza, Siu Sai Wan Estate, Hong Kong
King's Road Branch	G/F, Kailey Court, 67-71 King's Road, Hong Kong
Kowloon
Shamshuipo Branch	Shop G1-G3, G11-G13, G19-G21, G/F., Golden Centre, 94 Yen Chow Street, Sham Shui Po, Kowloon
Mongkok Branch	G/F and 1/F, Shun Wah Building, Nos. 735 & 735A Nathan Road, Mongkok, Kowloon
Kwun Tong Branch	Shop E, Block G & H, G/F, East Sun Industrial Centre, 16 Shing Yip Street, Kwun Tong, Kowloon
Wong Tai Sin Branch	Shop N118, 1/F, Temple Mall North, 136 Lung Cheung Road, Wong Tai Sin, Kowloon
New Territories
Kwai Chung Branch	G/F., 93-99 Tai Loong Street, Kwai Chung, New Territories
Yuen Long Branch	Shop 2B, G/F, Man Yu Building, 2-14 Tai Fung Street, Yuen Long, New Territories
Tai Po Branch	Shop No. 1, 2, 26 & 27, G/F., Wing Fai Plaza, 29-35 Ting Kok Road, Tai Po, New Territories
Shatin Branch	Shop No. 193, Level 3, Shatin Lucky Plaza, Shatin, New Territories
Tuen Mun Branch	Shops 7-8 on G/F, Castle Peak Lin Won Building, 2-4 Yan Ching Street, Tuen Mun, New Territories
Tsuen Wan Branch	G/F., 240-242 Sha Tsui Road, Tsuen Wan, New Territories
Nina Tower Wealth Management Centre	Suite 2304 on 23/F, Tower 2, Nina Tower, No. 8, Yeung Uk Road, Tsuen Wan, New Territories
Tin Shui Wai Branch	Shop No. G72, G/F, +WOO (Phase 1), 12-18 Tin Yan Road, Tin Shui Wai, New Territories

Branch Name	Address
Hong Kong Island
Business Department	Unit B B/F & G/F, Unit C G/F, Wheelock House, 20 Pedder Street, Central, Hong Kong
Wanchai Branch	Shop B on G/F., Johnston Court, 32-34 Johnston Road, Hong Kong
North Point Branch	Shops Nos. 1-4 on G/F., Maylun Apartments, 442-456 King's Road, North Point, Hong Kong
Kowloon
Kowloon Branch	G/F., 563 Nathan Road, Kowloon
Hunghom Branch	Shop A6, G/F., Whampoa Estate Planet Square, 1-3 Tak Man Street, Kowloon
New Territories
Sheung Shui Branch	Shops 1010-1014, G/F., Sheung Shui Centre, Sheung Shui, New Territories
Market Street Branch	G/F., 49-55 Tsuen Wan Market Street, Tsuen Wan, New Territories

Notice on Bank of Communications（Hong Kong）Branch Services

Bank of Communications (Hong Kong) Limited was informed by an employee at King's Road Branch (address: G/F, Kailey Court, 67-71 King's Road, Hong Kong) on 14 February (Monday) that she has preliminarily tested positive for COVID-19. The Branch has been temporarily closed since 14 February (Monday) until further notice. Meanwhile, the Bank has already taken corresponding measures, including deep cleaning and disinfecting the Branch premises, all employees at the Branch will conduct viral testing and home quarantine.

The employee was last working in the Branch on 12 February (Saturday). Her body temperature was normal before reporting for duty and no symptoms of sickness were present. She is mainly responsible for branch management work . She wore a face mask during her time on duty. All employees at the Branch fully complied with the Bank's preventive measures, including all employees are requested to measure their body temperature before work and to put on surgical masks at work. The Bank will continue to monitor the situation and provide them with the necessary assistance.

For enquiries, please call the Bank's Customer Service Hotline at 223 95559.

Bank of Communications （Hong Kong） Announces Branch Service Change Update

The services of the following retail branch will be resumed from 14 February (Monday):

Branch Name	Address
New Territories
Sha Tsui Road Branch	Shops Nos. 3-5 on G/F., Kwong Ming Building, 120-130 Sha Tsui Road, Tsuen Wan, New Territories

The services of the following retail branches are suspended until further notice:

Branch Name	Address
Hong Kong Island
West Point Branch	G/F., 327-333 Queen's Road West, Hong Kong
Hennessy Road Branch	G/F., Bank of Communications Building., 368 Hennessy Road, Hong Kong
Quarry Bay Branch	Shops 2, G/F., No. 1001 King's Road, Quarry Bay, Hong Kong
Siu Sai Wan Branch	Shop No. 217A-217B, Siu Sai Wan Plaza, Siu Sai Wan Estate, Hong Kong
Kowloon
Shamshuipo Branch	Shop G1-G3, G11-G13, G19-G21, G/F., Golden Centre, 94 Yen Chow Street, Sham Shui Po, Kowloon
Mongkok Branch	G/F and 1/F, Shun Wah Building, Nos. 735 & 735A Nathan Road, Mongkok, Kowloon
Kwun Tong Branch	Shop E, Block G & H, G/F, East Sun Industrial Centre, 16 Shing Yip Street, Kwun Tong, Kowloon
Wong Tai Sin Branch	Shop N118, 1/F, Temple Mall North, 136 Lung Cheung Road, Wong Tai Sin, Kowloon
New Territories
Kwai Chung Branch	G/F., 93-99 Tai Loong Street, Kwai Chung, New Territories
Yuen Long Branch	Shop 2B, G/F, Man Yu Building, 2-14 Tai Fung Street, Yuen Long, New Territories
Tai Po Branch	Shop No. 1, 2, 26 & 27, G/F., Wing Fai Plaza, 29-35 Ting Kok Road, Tai Po, New Territories
Shatin Branch	Shop No. 193, Level 3, Shatin Lucky Plaza, Shatin, New Territories
Tuen Mun Branch	Shops 7-8 on G/F, Castle Peak Lin Won Building, 2-4 Yan Ching Street, Tuen Mun, New Territories
Tsuen Wan Branch	G/F., 240-242 Sha Tsui Road, Tsuen Wan, New Territories
Nina Tower Wealth Management Centre	Suite 2304 on 23/F, Tower 2, Nina Tower, No. 8, Yeung Uk Road, Tsuen Wan, New Territories
Tin Shui Wai Branch	Shop No. G72, G/F, +WOO (Phase 1), 12-18 Tin Yan Road, Tin Shui Wai, New Territories

Branch Name	Address
Hong Kong Island
Business Department	Unit B B/F & G/F, Unit C G/F, Wheelock House, 20 Pedder Street, Central, Hong Kong
Wanchai Branch	Shop B on G/F., Johnston Court, 32-34 Johnston Road, Hong Kong
King's Road Branch	G/F, Kailey Court, 67-71 King's Road, Hong Kong
Kowloon
Kowloon Branch	G/F., 563 Nathan Road, Kowloon
Hunghom Branch	Shop A6, G/F., Whampoa Estate Planet Square, 1-3 Tak Man Street, Kowloon
New Territories
Sheung Shui Branch	Shops 1010-1014, G/F., Sheung Shui Centre, Sheung Shui, New Territories
Market Street Branch	G/F., 49-55 Tsuen Wan Market Street, Tsuen Wan, New Territories

Notice on Bank of Communications（Hong Kong）Branch Services

Bank of Communications (Hong Kong) Limited was informed by an employee at Tin Shui Wai Branch (address: Shop No. G72, G/F, +WOO (Phase 1), 12-18 Tin Yan Road, Tin Shui Wai, New Territories) on 13 February (Sunday) that she has preliminarily tested positive for COVID-19. The Branch has been temporarily closed since 14 February (Monday) until further notice. Meanwhile, the Bank has already taken corresponding measures, including deep cleaning and disinfecting the Branch premises, all employees at the Branch will conduct viral testing and home quarantine.

The employee was last working in the Branch on 10 February (Thursday). Her body temperature was normal before reporting for duty and no symptoms of sickness were present. She is mainly responsible for counter service. She wore a face mask during her time on duty. All employees at the Branch fully complied with the Bank's preventive measures, including all employees are requested to measure their body temperature before work and to put on surgical masks at work. The Bank will continue to monitor the situation and provide them with the necessary assistance.

For enquiries, please call the Bank's Customer Service Hotline at 223 95559.

2022-02-11

Bank of Communications （Hong Kong） Announces Branch Service Change Update

The services of the following retail branch will be resumed from 14 February (Monday):

Branch Name	Address
New Territories
Sha Tsui Road Branch	Shops Nos. 3-5 on G/F., Kwong Ming Building, 120-130 Sha Tsui Road, Tsuen Wan, New Territories

The services of the following retail branches remain suspended until further notice:

Branch Name	Address
Hong Kong Island
West Point Branch	G/F., 327-333 Queen's Road West, Hong Kong
Hennessy Road Branch	G/F., Bank of Communications Building., 368 Hennessy Road, Hong Kong
Quarry Bay Branch	Shops 2, G/F., No. 1001 King's Road, Quarry Bay, Hong Kong
Siu Sai Wan Branch	Shop No. 217A-217B, Siu Sai Wan Plaza, Siu Sai Wan Estate, Hong Kong
Kowloon
Shamshuipo Branch	Shop G1-G3, G11-G13, G19-G21, G/F., Golden Centre, 94 Yen Chow Street, Sham Shui Po, Kowloon
Mongkok Branch	G/F and 1/F, Shun Wah Building, Nos. 735 & 735A Nathan Road, Mongkok, Kowloon
Kwun Tong Branch	Shop E, Block G & H, G/F, East Sun Industrial Centre, 16 Shing Yip Street, Kwun Tong, Kowloon
Wong Tai Sin Branch	Shop N118, 1/F, Temple Mall North, 136 Lung Cheung Road, Wong Tai Sin, Kowloon
New Territories
Kwai Chung Branch	G/F., 93-99 Tai Loong Street, Kwai Chung, New Territories
Yuen Long Branch	Shop 2B, G/F, Man Yu Building, 2-14 Tai Fung Street, Yuen Long, New Territories
Tai Po Branch	Shop No. 1, 2, 26 & 27, G/F., Wing Fai Plaza, 29-35 Ting Kok Road, Tai Po, New Territories
Shatin Branch	Shop No. 193, Level 3, Shatin Lucky Plaza, Shatin, New Territories
Tuen Mun Branch	Shops 7-8 on G/F, Castle Peak Lin Won Building, 2-4 Yan Ching Street, Tuen Mun, New Territories
Tsuen Wan Branch	G/F., 240-242 Sha Tsui Road, Tsuen Wan, New Territories
Nina Tower Wealth Management Centre	Suite 2304 on 23/F, Tower 2, Nina Tower, No. 8, Yeung Uk Road, Tsuen Wan, New Territories

Except for the following retail branches which will continue to provide banking services for the coming two consecutive Saturdays (12 and 19 February) from 9:00 a.m. to 12:00 noon, services of the remaining retail branches will be suspended:

Branch Name	Address
Hong Kong Island
Business Department	Unit B B/F & G/F, Unit C G/F, Wheelock House, 20 Pedder Street, Central, Hong Kong
Wanchai Branch	Shop B on G/F., Johnston Court, 32-34 Johnston Road, Hong Kong
King's Road Branch	G/F, Kailey Court, 67-71 King's Road, Hong Kong
Kowloon
Kowloon Branch	G/F., 563 Nathan Road, Kowloon
Hunghom Branch	Shop A6, G/F., Whampoa Estate Planet Square, 1-3 Tak Man Street, Kowloon
New Territories
Sheung Shui Branch	Shops 1010-1014, G/F., Sheung Shui Centre, Sheung Shui, New Territories
Market Street Branch	G/F., 49-55 Tsuen Wan Market Street, Tsuen Wan, New Territories

2022-02-09

Bank of Communications （Hong Kong） Announces Branch Service Change Update

The services of the following retail branches will be suspended from 9 February 2022 until further notice:

Branch Name	Address
Hong Kong Island
West Point Branch	G/F., 327-333 Queen's Road West, Hong Kong
Hennessy Road Branch	G/F., Bank of Communications Building., 368 Hennessy Road, Hong Kong
Quarry Bay Branch	Shops 2, G/F., No. 1001 King's Road, Quarry Bay, Hong Kong
Siu Sai Wan Branch	Shop No. 217A-217B, Siu Sai Wan Plaza, Siu Sai Wan Estate, Hong Kong
Kowloon
Shamshuipo Branch	Shop G1-G3, G11-G13, G19-G21, G/F., Golden Centre, 94 Yen Chow Street, Sham Shui Po, Kowloon
Mongkok Branch	G/F and 1/F, Shun Wah Building, Nos. 735 & 735A Nathan Road, Mongkok, Kowloon
Kwun Tong Branch	Shop E, Block G & H, G/F, East Sun Industrial Centre, 16 Shing Yip Street, Kwun Tong, Kowloon
Wong Tai Sin Branch	Shop N118, 1/F, Temple Mall North, 136 Lung Cheung Road, Wong Tai Sin, Kowloon
New Territories
Kwai Chung Branch	G/F., 93-99 Tai Loong Street, Kwai Chung, New Territories
Sha Tsui Road Branch	Shops Nos. 3-5 on G/F., Kwong Ming Building, 120-130 Sha Tsui Road, Tsuen Wan, New Territories
Yuen Long Branch	Shop 2B, G/F, Man Yu Building, 2-14 Tai Fung Street, Yuen Long, New Territories
Tai Po Branch	Shop No. 1, 2, 26 & 27, G/F., Wing Fai Plaza, 29-35 Ting Kok Road, Tai Po, New Territories
Shatin Branch	Shop No. 193, Level 3, Shatin Lucky Plaza, Shatin, New Territories
Tuen Mun Branch	Shops 7-8 on G/F, Castle Peak Lin Won Building, 2-4 Yan Ching Street, Tuen Mun, New Territories
Tsuen Wan Branch	G/F., 240-242 Sha Tsui Road, Tsuen Wan, New Territories
Nina Tower Wealth Management Centre	Suite 2304 on 23/F, Tower 2, Nina Tower, No. 8, Yeung Uk Road, Tsuen Wan, New Territories

Branch Name	Address
Hong Kong Island
Business Department	Unit B B/F & G/F, Unit C G/F, Wheelock House, 20 Pedder Street, Central, Hong Kong
Wanchai Branch	Shop B on G/F., Johnston Court, 32-34 Johnston Road, Hong Kong
King's Road Branch	G/F, Kailey Court, 67-71 King's Road, Hong Kong
Kowloon
Kowloon Branch	G/F., 563 Nathan Road, Kowloon
Hunghom Branch	Shop A6, G/F., Whampoa Estate Planet Square, 1-3 Tak Man Street, Kowloon
New Territories
Sheung Shui Branch	Shops 1010-1014, G/F., Sheung Shui Centre, Sheung Shui, New Territories
Market Street Branch	G/F., 49-55 Tsuen Wan Market Street, Tsuen Wan, New Territories

Notice on Bank of Communications（Hong Kong）Branch Services

Bank of Communications (Hong Kong) Limited was informed by an employee at Nina Tower Wealth Management Centre (address: Suite 2304 on 23/F, Tower 2, Nina Tower, No. 8, Yeung Uk Road, Tsuen Wan, New Territories) on 9 February (Wednesday) that he has preliminarily tested positive for COVID-19. The Centre has been temporarily suspended since 9 February (Wednesday) until further notice. Meanwhile, the Bank has already taken corresponding measures, including deep cleaning and disinfecting the Centre, all employees at the Centre will conduct virus testing and home quarantine.

The employee was last working in the Centre on 4 February (Friday). His body temperature was normal before reporting for duty and no symptoms of sickness were present. He is mainly responsible for handling SME financing service. On 4 February he did not contact any client. He wore a face mask during his time on duty. All employees at the Centre fully complied with the Bank's preventive measures, including all employees are requested to measure their body temperature before work and to put on surgical masks at work. The Bank will continue to monitor the situation and provide them with the necessary assistance.

For enquiries, please call the Bank's Customer Service Hotline at 223 95559.

2022-02-06

Bank of Communications （Hong Kong） Announces Branch Service Change Update

Bank of Communications (Hong Kong) Limited holds the health and safety of our customers and employees in the highest regard. In view of the latest situation, we now update our precautionary measures.

The services of the following retail branches will be suspended from 7 February 2022 (Monday) until further notice:

Branch Name	Address
Hong Kong Island
West Point Branch	G/F., 327-333 Queen's Road West, Hong Kong
Hennessy Road Branch	G/F., Bank of Communications Building., 368 Hennessy Road, Hong Kong
Quarry Bay Branch	Shops 2, G/F., No. 1001 King's Road, Quarry Bay, Hong Kong
Kowloon
Shamshuipo Branch	Shop G1-G3, G11-G13, G19-G21, G/F., Golden Centre, 94 Yen Chow Street, Sham Shui Po, Kowloon
Mongkok Branch	G/F and 1/F, Shun Wah Building, Nos. 735 & 735A Nathan Road, Mongkok, Kowloon
Kwun Tong Branch	Shop E, Block G & H, G/F, East Sun Industrial Centre, 16 Shing Yip Street, Kwun Tong, Kowloon
Wong Tai Sin Branch	Shop N118, 1/F, Temple Mall North, 136 Lung Cheung Road, Wong Tai Sin, Kowloon
New Territories
Kwai Chung Branch	G/F., 93-99 Tai Loong Street, Kwai Chung, New Territories
Sha Tsui Road Branch	Shops Nos. 3-5 on G/F., Kwong Ming Building, 120-130 Sha Tsui Road, Tsuen Wan, New Territories
Yuen Long Branch	Shop 2B, G/F, Man Yu Building, 2-14 Tai Fung Street, Yuen Long, New Territories
Tai Po Branch	Shop No. 1, 2, 26 & 27, G/F., Wing Fai Plaza, 29-35 Ting Kok Road, Tai Po, New Territories
Shatin Branch	Shop No. 193, Level 3, Shatin Lucky Plaza, Shatin, New Territories
Tuen Mun Branch	Shops 7-8 on G/F, Castle Peak Lin Won Building, 2-4 Yan Ching Street, Tuen Mun, New Territories

Branch Name	Address
Hong Kong Island
Business Department	Unit B B/F & G/F, Unit C G/F, Wheelock House, 20 Pedder Street, Central, Hong Kong
Wanchai Branch	Shop B on G/F., Johnston Court, 32-34 Johnston Road, Hong Kong
King's Road Branch	G/F, Kailey Court, 67-71 King's Road, Hong Kong
Kowloon
Kowloon Branch	G/F., 563 Nathan Road, Kowloon
Hunghom Branch	Shop A6, G/F., Whampoa Estate Planet Square, 1-3 Tak Man Street, Kowloon
New Territories
Tsuen Wan Branch	G/F., 240-242 Sha Tsui Road, Tsuen Wan, New Territorie
Nina Tower Wealth Management Centre	Suite 2304 on 23/F, Tower 2, Nina Tower, No. 8, Yeung Uk Road,Tsuen Wan, New Territories
Sheung Shui Branch	Shops 1010-1014, G/F., Sheung Shui Centre, Sheung Shui, New Territories

Business hours of retail branches from Monday to Friday will remain as 9:00 a.m. to 4:00 p.m. The cut-off time of Cheque Deposit at our ATM machine will be adjusted to 4 pm from Monday to Friday. Cheques deposited after the cut-off time will be processed on the following clearing day.

The prudent precautionary measures are implemented in all branches, including enhancing disinfection and cleaning and all employees are requested to put on surgical masks at work. Employees will check customers’ body temperature when entering the branches, and customers are encouraged to put on surgical masks. Hand sanitizer is available in branches for use, if needed.

2022-02-04

Bank of Communications （Hong Kong） Announces Branch Service Change Update
Bank of Communications (Hong Kong) Limited holds the health and safety of our customers and employees in the highest regard. In view of the latest situation, we now update our precautionary measures. Except for the selected retail branches with special arrangements listed below, services of retail branches will be suspended for three consecutive Saturdays after the Lunar New Year (i.e. 5, 12 and 19 February). Business hours of retail branches from Monday to Friday will remain as 9:00 a.m. to 4:00 p.m. The cut-off time of Cheque Deposit at our ATM machine will be adjusted to 4 pm from Monday to Friday. Cheques deposited after the cut-off time will be processed on the following clearing day.

The following retail branches will continue to provide banking services on Saturdays (from 9:00 a.m. to 12:00 noon ) :

Branch Name	Address
Hong Kong Island
Business Department	Unit B B/F & G/F, Unit C G/F, Wheelock House, 20 Pedder Street, Central, Hong Kong
Wanchai Branch	Shop B on G/F., Johnston Court, 32-34 Johnston Road, Hong Kong
King's Road Branch	G/F, Kailey Court, 67-71 King's Road, Hong Kong
Kowloon
Kowloon Branch	G/F., 563 Nathan Road, Kowloon
Hunghom Branch	Shop A6, G/F., Whampoa Estate Planet Square, 1-3 Tak Man Street, Kowloon
New Territories
Tsuen Wan Branch	G/F., 240-242 Sha Tsui Road, Tsuen Wan, New Territorie
Nina Tower Wealth Management Centre	Suite 2304 on 23/F, Tower 2, Nina Tower, No. 8, Yeung Uk Road,Tsuen Wan, New Territories
Sheung Shui Branch	Shops 1010-1014, G/F., Sheung Shui Centre, Sheung Shui, New Territories
Yuen Long Branch	Shop 2B, G/F, Man Yu Building, 2-14 Tai Fung Street, Yuen Long, New Territories

The services of the following retail branches have been suspended until further notice:

Branch Name	Address
New Territories
Kwai Chung Branch	G/F., 93-99 Tai Loong Street, Kwai Chung, New Territories
Sha Tsui Road Branch	Shops Nos. 3-5 on G/F., Kwong Ming Building, 120-130 Sha Tsui Road, Tsuen Wan, New Territories

2022-02-02

The following retail branches will continue to provide banking services on Saturdays (from 9:00 a.m. to 12:00 noon ) :

Branch Name	Address
Hong Kong Island
Business Department	Unit B B/F & G/F, Unit C G/F, Wheelock House, 20 Pedder Street, Central, Hong Kong
Wanchai Branch	Shop B on G/F., Johnston Court, 32-34 Johnston Road, Hong Kong
King's Road Branch	G/F, Kailey Court, 67-71 King's Road, Hong Kong
Kowloon
Kowloon Branch	G/F., 563 Nathan Road, Kowloon
Hunghom Branch	Shop A6, G/F., Whampoa Estate Planet Square, 1-3 Tak Man Street, Kowloon
New Territories
Tsuen Wan Branch	G/F., 240-242 Sha Tsui Road, Tsuen Wan, New Territorie
Nina Tower Wealth Management Centre	Suite 2304 on 23/F, Tower 2, Nina Tower, No. 8, Yeung Uk Road,Tsuen Wan, New Territories
Sheung Shui Branch	Shops 1010-1014, G/F., Sheung Shui Centre, Sheung Shui, New Territories
Yuen Long Branch	Shop 2B, G/F, Man Yu Building, 2-14 Tai Fung Street, Yuen Long, New Territories

The services of the following retail branches have been suspended until further notice:

Branch Name	Address
Hong Kong
Shau Kei Wan Branch	Shop 2-3, G/F., Tung Fai Building, 161-165 Shau Kei Wan Main Street East, Hong Kong
New Territories
Kwai Chung Branch	G/F., 93-99 Tai Loong Street, Kwai Chung, New Territories
Sha Tsui Road Branch	Shops Nos. 3-5 on G/F., Kwong Ming Building, 120-130 Sha Tsui Road, Tsuen Wan, New Territories

2022-01-31

Bank of Communications （Hong Kong） Announces Branch Service Change Update
Bank of Communications (Hong Kong) Limited holds the health and safety of our customers and employees in the highest regard. In view of the latest situation, we now take the precautionary measures. Except for the selected retail branches with special arrangements listed below, the services of retail branches will be suspended for three consecutive Saturdays after the Lunar New Year (i.e. 5, 12 and 19 February). The business hours of retail branches will remain as 9:00 a.m. to 4:00 p.m. from Monday to Friday. The cut-off time of Cheque Deposit at our ATM machine will be adjusted to 4 pm from Monday to Friday. Cheques deposited after the cut-off time will be processed on the following clearing day.

The following retail branches will continue to provide banking services on Saturdays (from 9:00 a.m. to12:00 noon ) :

Branch Name	Address
Hong Kong Island
Business Department	Unit B B/F & G/F, Unit C G/F, Wheelock House, 20 Pedder Street, Central, Hong Kong
Wanchai Branch	Shop B on G/F., Johnston Court, 32-34 Johnston Road, Hong Kong
King's Road Branch	G/F, Kailey Court, 67-71 King's Road, Hong Kong
Kowloon
Kowloon Branch	G/F., 563 Nathan Road, Kowloon
Hunghom Branch	Shop A6, G/F., Whampoa Estate Planet Square, 1-3 Tak Man Street, Kowloon
New Territories
Tsuen Wan Branch	G/F., 240-242 Sha Tsui Road, Tsuen Wan, New Territorie
Nina Tower Wealth Management Centre	Suite 2304 on 23/F, Tower 2, Nina Tower, No. 8, Yeung Uk Road,Tsuen Wan, New Territories
Sheung Shui Branch	Shops 1010-1014, G/F., Sheung Shui Centre, Sheung Shui, New Territories
Yuen Long Branch	Shop 2B, G/F, Man Yu Building, 2-14 Tai Fung Street, Yuen Long, New Territories

The services of the following retail branches are remain suspended, until further notice:

Branch Name	Address
Hong Kong
Shau Kei Wan Branch	Shop 2-3, G/F., Tung Fai Building, 161-165 Shau Kei Wan Main Street East, Hong Kong
New Territories
Kwai Chung Branch	G/F., 93-99 Tai Loong Street, Kwai Chung, New Territories

2022-01-24

Notice of ATM Service Hours Adjustment

In view of the latest situation, the service hours of the Bank's ATM Services have been adjusted until further notice. Please click here for details.

The Bank is one of JETCO’s member banks. Customers can make cash withdrawal and enquire account balance through any ATM bearing ‘JETCO’ logo.

For other banking services, customers may access our phone banking, internet banking, and mobile banking or visit any of our branches.

For enquiry, please contact our Customer Services Hotline at 223 95559.

We apologize for any inconvenience caused.

2022-01-23

Bank of Communications （Hong Kong） Announces Branch Service Change Update

Bank of Communications (Hong Kong) Limited holds the health and safety of our customers and employees in the highest regard. In view of the latest situation, we now take the precautionary measures. The services of selected retail branches will be suspended from 24 January 2022 (Monday) until further notice. Except for the retail branches listed below, other retail branches are open for business from 9:00 a.m. to 4:00 p.m. from Monday to Friday, and from 9:00 a.m. to 12:00 noon on Saturday.

The services of the following retail branches are suspended:

Branch Name	Address
Hong Kong
Shau Kei Wan Branch	Shop 2-3, G/F., Tung Fai Building, 161-165 Shau Kei Wan Main Street East, Hong Kong
New Territories
Kwai Chung Branch	G/F., 93-99 Tai Loong Street, Kwai Chung, New Territories

The prudent precautionary measures are implemented in all branches, including enhancing disinfection and cleaning and all employees are requested to put on surgical masks at work. Employees will check customers’ body temperature when entering the branches, and customers are encouraged to put on surgical masks. Hand sanitizer is available in branches for use, if needed.

The Bank is committed to maintaining quality banking services. During the special circumstances, customers are advised to use the Bank’s internet banking, phone banking or mobile banking to meet their banking needs. For enquiries, please call the Bank’s Customer Service Hotline at 223 95559.

2022-01-15

Precious Metal Contracts is Now Available on Precious Metals And FX Margin Trading Services
To provide better and more efficient banking services, starting from January 15, 2022 (the "effective date"), Bank of Communications (Hong Kong) Ltd. (“Bank”) will optimize the Precious Metals And FX Margin Trading Services, and necessary amendments will be made to the relevant Terms and Conditions for General Investment Services. Please click here to download the relevant “Customer Notice”.

2022-01-13

Bank of Communications Hong Kong Announces Branch Service Change Update

Monday to Friday: 9:00am – 4:00pm

Saturday: 9:00am – 12:00noon

*The cut-off time of Cheque Deposit at our ATM machine will be adjusted to 4 pm from Monday to Friday. Cheques deposited after the cut-off time will be processed on the following clearing day.

2022-01-12

Notice of ATM Service Hours Adjustment

In view of the latest situation, the service hours of the Bank's ATM Services have been adjusted until further notice. Please click here for details.

The Bank is one of JETCO’s member banks. Customers can make cash withdrawal and enquire account balance through any ATM bearing ‘JETCO’ logo.

For other banking services, customers may access our phone banking, internet banking, and mobile banking or visit any of our branches.

For enquiry, please contact our Customer Services Hotline at 223 95559.

We apologize for any inconvenience caused.

2021-12-07

Site Relocation of the Faster Payment System （FPS） Notice

According to HKICL, the FPS services of Personal Internet Banking, Mobile Banking, Corporate Internet Banking, BComONE – Academy and Merchant Payment Collection Service will be unavailable from 1:00 am to 11:15 am on 19 December 2021 (Sunday) due to the relocation of system site. For details, please refer to the table below:

Date	From	To	Service Not Available
19 Dec 2021 (Sunday)	01:00	11:15	Personal Internet Banking Services, Mobile Banking Services: FPS Service Setting, FPS Fund Transfer, FPS Transaction Enquiry, FPS QR Code, Electronic Direct Debit Authorization (abbr: eDDA, which is only applicable to Internet Banking Services) Corporate Internet Banking Services: FPS Transfer, FPS Addressing Services, FPS Refund, Upload batch transactions (FPS – General Transfer), eDDA Authorization, FPS Merchant Service BComONE – Academy: FPS QR code Payment Services Merchant Payment Collection Service: FPS QR code Payment Collection Services

The FPS service suspension period may be adjusted subject to the progress of system site relocation. We reserve the right to adjust the service suspension period without prior notice. Customers are advised to make necessary arrangement in advance. We apologize for any inconvenience this may cause.

For enquiries, please contact our Customer Services Hotline at (852) 223 95559 during office hours.

2021-12-01

“FRC Transaction Levy” for securities trading（Effective Date: 1 January 2022）

According to the circular by HKEX, the Financial Reporting Council Transaction Levy (“FRC Transaction Levy”) will be collected for securities transactions with effect from 1 January 2022. The collection of FRC Transaction Levy is based on 0.00015% of the consideration for a securities transaction. For details, please refer to the “Funding and Levies” section of the Financial Reporting Council website.

Should you have any queries, please contact our Customer Services Hotline at (852) 223 95559.

Risk Disclosure Statement:

Investment involves risks. The price of securities fluctuates, sometimes dramatically. The price of securities may move up or down, and may become valueless. It is as likely that losses will be incurred rather than profit made as a result of buying and selling securities.

2021-11-30

“Online Banking Experience Lucky Draw” Result
For more details, please click here.

2021-11-26

Notice of adjustment of Charges of Retail Banking Service
With effect from 1 Jan 2022, our Charges of Retail Banking Services will be adjusted, please click here to download the “Customer Notice”.

2021-11-10

ATM Card – Cardless Cash Withdrawal Service Maintenance Notice

Due to enhancement of Cardless Cash service, Cardless Cash service on Mobile Banking will be suspended during the following period (Hong Kong Time). For details, please refer to the table below:

Date	From	To	Service Not Available
13^th November 2021 (Saturday)	01:00	08:00	Mobile Banking Services: Cardless Cash Setting, Cardless Cash withdrawal

The Cardless Cash Withdrawal Service suspension period may be adjusted subject to the maintenance progress. We reserve the right to adjust the service suspension period without prior notice. Customers are advised to make necessary arrangement in advance. Customers can still withdraw cash at ATMs with physical ATM cards during the maintenance period. We apologize for any inconvenience caused.

For enquiries, please contact our Customer Services Hotline at (852) 223 95559 during office hours.

2021-11-05

Faster Payment System FPS Maintenance Notice

According to HKICL, due to maintenance of FPS system, the FPS services of Personal Internet Banking, Mobile Banking, Corporate Internet Banking and BComONE - Academy services will be suspended on the following time slot (Hong Kong Time). For details, please refer to the table below:

Date	From	To	Service Not Available
14 Nov 2021 (Sunday)	01:00	11:15	Personal Internet Banking Services, Mobile Banking Services: FPS Service Setting, FPS Fund Transfer, FPS Transaction Enquiry, FPS QR Code, Electronic Direct Debit Authorization (abbr: eDDA, which is only applicable to Internet Banking Services) Corporate Internet Banking Services: FPS Transfer, FPS Addressing Services, FPS Refund, Upload batch transactions (FPS – General Transfer), eDDA Authorization, FPS Merchant Service BComONE – Academy: FPS QR code Payment Services

The FPS service suspension period may be adjusted subject to the maintenance progress. We reserve the right to adjust the service suspension period without prior notice. Customers are advised to make necessary arrangement in advance. We apologize for any inconvenience this may cause.

For enquiries, please contact our Customer Services Hotline at (852) 223 95559 during office hours.

2021-10-15

Faster Payment System FPS Maintenance Notice

Date	From	To	Service Not Available
17 Oct 2021 (Sunday)	02:45	07:45	Personal Internet Banking Services, Mobile Banking Services: FPS Service Setting, FPS Fund Transfer, FPS Transaction Enquiry, FPS QR Code, Electronic Direct Debit Authorization (abbr: eDDA, which is only applicable to Internet Banking Services) Corporate Internet Banking Services: FPS Transfer, FPS Addressing Services, FPS Refund, Upload batch transactions (FPS – General Transfer), eDDA Authorization, FPS Merchant Service BComONE – Academy: FPS QR code Payment Services

For enquiries, please contact our Customer Services Hotline at (852) 223 95559 during office hours.

2021-10-06

Notice of ATM Service Hours Adjustment

In view of the latest situation, the service hours of the Bank's ATM Services have been adjusted until further notice. Please click here for details.

The Bank is one of JETCO’s member banks. Customers can make cash withdrawal and enquire account balance through any ATM bearing ‘JETCO’ logo.

For other banking services, customers may access our phone banking, internet banking, and mobile banking or visit any of our branches.

For enquiry, please contact our Customer Services Hotline at 223 95559.

We apologize for any inconvenience caused.

2021-09-29

Notice of ATM Service Hours Adjustment

In view of the latest situation, the service hours of the Bank's ATM Services have been adjusted until further notice. Please click here for details.

The Bank is one of JETCO’s member banks. Customers can make cash withdrawal and enquire account balance through any ATM bearing ‘JETCO’ logo.

For other banking services, customers may access our phone banking, internet banking, and mobile banking or visit any of our branches.

For enquiry, please contact our Customer Services Hotline at 223 95559.

We apologize for any inconvenience caused.

2021-09-13

Notice to terminate Securities Counter services at Quarry Bay Branch

Please be informed that the Securities Counter services of Quarry Bay Branch will be terminated on Saturday, 16th October 2021. Customer can continue to enjoy our Securities Trading services via the Internet, Kiosk, Automated IVR telephone service, Operator-assisted hotline and BOCOM(HK) Securities Mobile Application. We apologize for any inconvenience caused.

You can place securities trading order through multiple channels:

Internet Banking - www.hk.bankcomm.com

Kiosk

Automated IVR telephone service / Operator-assisted hotline - 2913 3833

BOCOM(HK) Securities Mobile Application

Should you have any enquiries, please call our Quarry Bay Branch at 3989 3330 or Customer Services Hotline at 223 95559 during office hours.

Risk Disclosure Statement

2021-08-23

Notice of ATM Service Hours Adjustment
In view of the latest situation, the service hours of the Bank's ATM Services have been adjusted until further notice. Please click here for details.

The Bank is one of JETCO’s member banks. Customers can make cash withdrawal and enquire account balance through any ATM bearing ‘JETCO’ logo.

For other banking services, customers may access our phone banking, internet banking, and mobile banking or visit any of our branches.

For enquiry, please contact our Customer Services Hotline at 223 95559.

We apologize for any inconvenience caused.

2021-08-13

Notice of Cessation of Gundam CUP Dual Currency Diamond Card Issuance
Starting from 1 September 2021, Bank of Communications will discontinue the issuance of Gundam CUP Dual Currency Diamond Card, Please click here for details.
Relocation of Quarry Bay Branch

Please be informed that with effect from Monday, 18th October 2021, Quarry Bay Branch will be moved to Shop 2, G/F, No. 1001 King’s Road, Quarry Bay, Hong Kong for business.

Should you have any enquiries, please call our Quarry Bay Branch at 3989 3330 or Customer Services Hotline at 223 95559 during office hours.

2021-07-10

Notice of ATM Service Hours Adjustment

In view of the latest situation, the service hours of the Bank's ATM Services have been adjusted until further notice. Please click here for details.

The Bank is one of JETCO’s member banks. Customers can make cash withdrawal and enquire account balance through any ATM bearing ‘JETCO’ logo.

For other banking services, customers may access our phone banking, internet banking, and mobile banking or visit any of our branches.

For enquiry, please contact our Customer Services Hotline at 223 95559.

We apologize for any inconvenience caused.

2021-07-09

Publication of Offering Circular on The Stock Exchange of Hong Kong Limited Issue of U.S.1,000,000,000 Subordinated Tier 2 Bonds due 2031 by BANK OF COMMUNICATIONS HONG KONG LIMTED
Please click here for details.
Notice of Listing on The Stock Exchange of Hong Kong Limited Issue of U.S.1,000,000,000 Subordinated Tier 2 Bonds due 2031 by BANK OF COMMUNICATIONS HONG KONG LIMTED
Please click here for details.
Protect your Personal Digital Keys; Beware of Fraudulent Links!

Internet banking login credentials, including usernames, login passwords and one-time passwords (OTPs), are as important in the digital world as the keys to their houses are in the physical one, and should be properly safeguarded.

In accordance with the HKMA’s supervisory requirements, the bank will not send SMS or email messages with embedded hyperlinks directing customers to their websites or mobile applications to carry out transactions. Nor will the bank ask customers to provide sensitive personal information, including login passwords and OTPs, via hyperlinks.

If you receive SMS or email messages with embedded hyperlinks requesting you to input internet banking login credentials, these messages should not originate from the bank. You should think twice before clicking any hyperlinks purportedly sent by the bank, and contact the bank immediately if you have any concerns.

Regarding HKMA’s “Protect your Personal Digital Keys; Beware of Fraudulent Links!” press release, please click.

2021-06-30

Notice of adjustment of General Terms and Conditions for Banking Services

With effect from 30 July 2021, our General Terms & Conditions for Banking Services, Terms and Conditions for General Investment Services and Charges of Retail Banking Services will be adjusted, please click here to download the “Customer Notice” and please click here to download the Personal Data (Privacy) Ordinance.

2021-06-24

Notice of ATM Service Hours Adjustment
In view of the latest situation, the service hours of the Bank's ATM Services have been adjusted until further notice. Please click here for details.

The Bank is one of JETCO's member banks. Customers can make cash withdrawal and enquire account balance through any ATM bearing 'JETCO' logo.

For other banking services, customers may access our phone banking, internet banking, and mobile banking or visit any of our branches.

For enquiry, please contact our Customer Services Hotline at 223 95559.

We apologize for any inconvenience caused.

2021-05-31

Subscription Channels for iBond issued by The Government of The Hong Kong Special Administrative Region

With effect from 1 June 2021 9:00 a.m. to 11 June 2021 2:00 p.m. subscribe the Government of Hong Kong Special Administrative Region iBond through our branches, internet banking or application hotline will enjoy 7 fee waiver including Subscription Handling Fee, Buy Transaction Fee, Sell Transaction Fee, Redemption Fee at maturity, Custodian Fee, Cash Collection Fee and Service charge for Transfer In of bond. (service charge for Transfer Out of bond is applied (if applicable), please refer to “Charges of Retail Banking Services” for details). Investment involves risks. Please click here for details.

2021-05-14

Notice of Sale Suspension of Bank of Communications VISA Gift Card
Starting from 15 June 2021, the Bank of Communications VISA Gift Card will no longer be available for sale until further notice. Customers can use the existing gift card before its expiry date.

2021-05-05

Faster Payment System （FPS） Maintenance Notice

According to HKICL, due to system maintenance of FPS, the FPS services of Internet Banking, Mobile Banking, Corporate Internet Banking and BComONE - Academy services will be suspended　during the following time slot (Hong Kong Time). For details, please refer to the table below:

Date	From	To	Service Not Available
9 May 2021 (Sunday)	03:00	06:00	Personal Internet Banking Services, Mobile Banking Services: FPS Service Setting, FPS Fund Transfer, FPS Transaction Enquiry, FPS QR Code, Electronic Direct Debit Authorization (abbr: eDDA, which is only applicable to Internet Banking Services) Corporate Internet Banking Services: FPS Transfer, FPS Addressing Services, FPS Refund, Upload batch transactions (FPS – General Transfer), eDDA Authorization BComONE – Academy FPS QR code Payment Services

For enquiries, please contact our Customer Services Hotline at (852) 223 95559 during office hours.

2021-05-03

Resumption of Normal Service Hours for all Bank of Communications Hong Kong’s Branches
Bank of Communications (Hong Kong) Limited announces that the service hours of all retail branches will resume normal with effect from 4 May 2021 (Tuesday) in view of the latest situation. All retail branches are open for business from 9:00 a.m. to 5:00 p.m. from Monday to Friday, and from 9:00 a.m. to 1:00 p.m. on Saturday. Nina Tower Wealth Management Centre is open for business from 11:00 a.m. to 7:00 p.m. from Monday to Friday, and from 11:00 a.m. to 3:00 p.m. on Saturday.

The Bank holds the health and safety of our customers and employees in the highest regard. The prudent protection and precautionary measures are implemented in all branches, including enhancing disinfection and cleaning and all employees are requested to put on surgical masks at work. Employees will check customers' body temperature when entering the branches, and customers are encouraged to put on surgical masks. Hand sanitizer is available in branches for use, if needed.

The Bank is committed to maintaining quality banking services. During the special circumstances, customers are advised to use the Bank's internet banking, phone banking or mobile banking to meet their banking needs. For enquiries, please call the Bank's Customer Service Hotline at 223 95559.

2021-04-29

“2021 CNY Red Packet Lucky Draw” Result

For more details, please click here.

2021-04-12

Notice of ATM Service Hours Adjustment

In view of the current situation, the service hours of the Bank's ATM Services have been adjusted until further notice. Please click here for details.

The Bank is one of JETCO’s member banks. Customers can make cash withdrawal and enquire account balance through any ATM bearing‘JETCO’logo.

For other banking services, customers may access our Phone Banking, Internet Banking, and Mobile Banking or visit any of our branches.

For enquiry, please contact our Customer Services Hotline at 223 95559.

We apologize for any inconvenience caused.

2021-04-10

Faster Payment System （FPS） Maintenance Notice

According to HKICL, due to system maintenance of FPS, the FPS services of Internet Banking, Mobile Banking, Corporate Internet Banking and BComONE - Academy will be suspended during the following time slot (Hong Kong Time). For details, please refer to the table below:

Date	From	To	Service Not Available
11 April 2021 (Sunday)	04:00	05:30	Internet Banking and Mobile Banking: FPS Service Setting, FPS Transaction, FPS Transaction Enquiry, FPS QR Code , Electronic Direct Debit Authorization (Only applicable to Internet Banking Services) Corporate Internet Banking: FPS Transfer, FPS Addressing Services, FPS Refund, Upload batch transactions (FPS – General Transfer) , eDDA Authorization BComONE - Academy

The service suspension period will be adjusted subject to the maintenance progress. We reserve the right to adjust the service suspension period without prior notice. Customers are advised to make necessary arrangement in advance. We apologize for any inconvenience this may cause.

For enquiries, please contact our Customer Services Hotline at (852) 223 95559 during office hours.

2021-03-18

Notice of the Changes in Securities Trading Services
As from effective date, our securities service charges will be revised. For details, please click here.

2021-03-05

Notice of BOCOM HK JETCO Pay Service Termination
Bank of Communications (Hong Kong) Limited would terminate BOCOM (HK) JETCO Pay service with effect from 26 March 2021. BOCOM (HK) JETCO Pay app will be removed from App Store and Google Play on the same day.

Customers can continue to transfer or receive funds with the Bank’s internet banking or mobile banking via other transfer and payment systems, including Faster Payment System (FPS), PayMe, WeChat Pay and AlipayHK services.

For enquiries, please call the Bank’s Customer Service Hotline at 223 95559.

2021-02-16

Statement on Third Party Service Apps and Websites

Bank of Communication (Hong Kong) Limited (“the Bank”) would like to alert customers to the unauthorized third party apps and/or websites requesting customers to provide partial or all personal information. The Bank will never share customers’ personal or account information with third-party service providers through open APIs without customers’ consent. The Bank hereby reminds customers not to disclose the banking details such as Internet Banking and/or Mobile Banking usernames, passwords and one time passwords to any third party service providers, no matter they are authorized by the Bank or not to safeguard your personal information.

The list of third party service providers authorized by the Bank to provide banking information is as below:

The list of third party service providers authorized by the Bank
mReferral Corporation (HK) Limited	AASTOCKS.COM LIMITED
Bicai Big Data Technology (HK) Company Limited	FiberAPI Technologies Limited
eAgent	ET Net Limited
Societe Qui Vient Limited	SL Network Limited
Pecutus Technologies Limited	Centaline Mortgage Broker Limited
Industrial and Commercial Bank of China (Asia) Limited	CC Information Limited
Lendela Limited	IDDY FINTECH HK LIMITED
ISA Boutique Limited

For enquiry, please contact the Bank’s Customer Services Hotline at 223 95559 during office hours.

2021-02-11

Bank of Communications（Hong Kong）Announces Branch Service Change Update

Bank of Communications (Hong Kong) Limited holds the health and safety of our customers and employees in the highest regard. In view of the latest situation, we now take the precautionary measures. The services of the following retail branch will be resumed from 16 February 2021 (Tuesday). Service hours of all retail branches will remain adjusted, from 9:00 a.m. to 4:00 p.m. from Monday to Friday, and from 9:00 a.m. to 12:00 noon on Saturday, until further notice.

The services of the following retail branch will be resumed:

Branch Name

Address

Kowloon

Jordan Road Branch

1/F., Booman Building, 37U Jordan Road, Kowloon

The prudent protection and precautionary measures are implemented in all branches, including enhancing disinfection and cleaning and all employees are requested to put on surgical masks at work. Employees will check customers’ body temperature when entering the branches, and customers are encouraged to put on surgical masks. Hand sanitizer is available in branches for use, if needed.

2021-01-22

Bank of Communications（Hong Kong）Announces Branch Service Change Update

Bank of Communications (Hong Kong) Limited holds the health and safety of our customers and employees in the highest regard. In view of the latest situation, we now take the precautionary measures. The services of the following retail branch will be suspended from 25 January 2021 (Monday) until further notice. Except for the retail branch listed below, other retail branches are open for business from 9:00 a.m. to 4:00 p.m. from Monday to Friday, and from 9:00 a.m. to 12:00 noon on Saturday.

The services of the following retail branch are suspended:

Branch Name

Address

Kowloon

Jordan Road Branch

1/F., Booman Building, 37U Jordan Road, Kowloon

2021-01-12

Survey about Our Branch Service

BoCom(HK) is conducting an anonymous survey about our branch service. Your feedback is much appreciated and will definitely help us improve our services. Please be assured that all information collected would be kept strictly confidential as information collected will only be used for internal analysis. The survey is conducted by external party (Tiptop Consultants Ltd). Please spend a few minutes to complete the survey (in Traditional Chinese only) by clicking the following links﹕https://www.surveygizmo.com/s3/6012678/Bank-of-communications-HK-Ltd-customer-opinion-survey

Please note: By clicking the link, you will leave the Bank’s website and access a third party’s website, BoCom(HK) disclaims all responsibility for information, services and usage on non-BoCom websites.

2021-01-01

Interbank Offered Rate Reforms
For details, please click here.

2020-12-23

Notice of ATM Service Hours Adjustment

In view of the current situation, the service hours of the Bank's ATM Services have been adjusted until further notice. Please click here for details.

The Bank is one of JETCO’s member banks. Customers can make cash withdrawal and enquire account balance through any ATM bearing ‘JETCO’ logo.

For other banking services, customers may access our Phone Banking, Internet Banking, and Mobile Banking or visit any of our branches.

For enquiry, please contact our Customer Services Hotline at 223 95559.

We apologize for any inconvenience caused.

2020-12-14

Notice to terminate Securities Counter services at Tin Shui Wai Branch
Please be informed that the Securities Counter services of Tin Shui Wai Branch will be terminated on Saturday, 16th January 2021. Customer can continue to enjoy our Securities Trading services via the Internet, Kiosk, Automated IVR telephone service, Operator-assisted hotline and BOCOM(HK) Securities Mobile Application. We apologize for any inconvenience caused.

You can place securities trading order through multiple channels:
• Internet Banking - www.hk.bankcomm.com
• Kiosk
• Automated IVR telephone service / Operator-assisted hotline - 2913 3833
• BOCOM(HK) Securities Mobile Application

Should you have any enquiries, please call our Tin Shui Wai Branch at 3989 3203 or Customer Services Hotline at 223 95559 during office hours.

Risk Disclosure Statement
The prices of securities fluctuate, sometimes dramatically. The price of a security may move up or down, and may become valueless. It is as likely that losses will be incurred rather than profit made as a result of buying and selling securities.

2020-11-30

Subscription Channels for Silver Bond issued by The Government of The Hong Kong Special Administrative Region

From 1 December 2020 9:00 a.m. till 11 December 2020 2:00 p.m., customers, who subscribe the Government of Hong Kong Special Administrative Region Silver Bond through our branches, internet banking or subscription hotline, will enjoy waiver of Subscription Handling Fee, Buy Transaction Fee, Sell Transaction Fee, Redemption Fee at maturity, Custodian Fee, Cash Collection Fee and Service charge for Transfer In of bond. (Service charge for Transfer Out of bond is applied (if applicable), please refer to “Charges of Retail Banking Services” for details). Investment involves risks. Please click here for details.

“A Hassle–Free Way to Manage your Wealth and to Pursue your Personal Goals at Home” Foreign Currency Exchange and Time Deposit Lucky Draw — Result Announcement
For details, please click here.

2020-11-29

Bank of Communications Hong Kong Announces Branch Service Change Update

Monday to Friday: 9:00am – 4:00pm
Saturday: 9:00am – 12:00noon

2020-11-18

Notice of ATM Service Hours Adjustment
In view of the current situation, the service hours of the Bank's ATM Services have been adjusted until further notice. Please click here for details.

The Bank is one of JETCO’s member banks. Customers can make cash withdrawal and enquire account balance through any ATM bearing ‘JETCO’ logo.

For other banking services, customers may access our Phone Banking, Internet Banking, and Mobile Banking or visit any of our branches.

For enquiry, please contact our Customer Services Hotline at 223 95559.

We apologize for any inconvenience caused.

Bank of Communications Hong Kong Notification of Mobile Banking and Internet Banking Services Enhancement

Phase II of the Mobile Banking and Internet Banking services enhancement will come into effect from 14 November 2020 (Saturday). For details, please click here.

2020-11-16

Relocation of Tin Shui Wai Branch

Please be informed that with effect from Monday, 18th January 2021, this branch will be moved to Shop No. G72, G/F, +WOO (Phase 1), 12-18 Tin Yan Road, Tin Shui Wai, New Territories for business.

Should you have any enquiries, please call our Tin Shui Wai Branch at 3989 3203 or Customer Services Hotline at 223 95559 during office hours.

2020-10-12

Beware of bogus messages

You should stay vigilant to bogus communications or messages of various means or channels, such as phone calls, SMS messages, Whatsapp messages, emails, social media posts or letters, purported to be from banks.

You can get more details by reading relevant materials on the HKMA website via the following links:

https://www.hkma.gov.hk/chi/smart-consumers/beware-of-fraudsters/ and

https://youtu.be/bgcEpqY_LsI

2020-09-14

Bank of Communications（Hong Kong）Resumes Normal Services of Retail Branches

Bank of Communications (Hong Kong) Limited announces that all retail branches resume normal service hours from 15 September 2020 (Tuesday) in view of the latest situation. Service hours of all retail branches will be from 9:00 a.m. to 5:00 p.m. from Monday to Friday, and from 9:00 a.m. to 1:00 p.m. on Saturday; and the service hours of Nina Tower Wealth Management Centre will be from 11:00 a.m. to 7:00 p.m. from Monday to Friday, and from 11:00 a.m. to 3:00 p.m. on Saturday.

The Bank holds the health and safety of our customers and employees in the highest regard. The prudent precautionary measures are implemented in all branches, including enhancing disinfection and cleaning and all employees are requested to put on surgical masks at work. Employees will check customers’ body temperature when entering the branches, and customers are encouraged to put on surgical masks. Hand sanitizer is available in branches for use, if needed.

Notice of adjustment of General Terms and Conditions for Banking Services

With effect from 15 October 2020, our General Terms & Conditions for Banking Services and Charges of Retail Banking Services will be adjusted, please click here to download the “Customer Notice” and

please click here to download the Personal Data (Privacy) Ordinance.

2020-09-04

Notice of ATM Service Hours Adjustment
In view of the current situation, the service hours of the Bank's ATM Services have been adjusted until further notice. Please click here for details.

The Bank is one of JETCO’s member banks. Customers can make cash withdrawal and enquire account balance through any ATM bearing ‘JETCO’ logo.

For other banking services, customers may access our Phone Banking, Internet Banking, and Mobile Banking or visit any of our branches.

For enquiry, please contact our Customer Services Hotline at 223 95559.

We apologize for any inconvenience caused.

2020-08-24

Bank of Communications （Hong Kong） Resumes Services of Retail Branches

Bank of Communications (Hong Kong) Limited announces that all retail branches resume services from 25 August 2020 (Tuesday) in view of the latest situation. Service hours of all retail branches will remain adjusted, from 9:00 a.m. to 4:00 p.m. from Monday to Friday, and from 9:00 a.m. to 1:00 p.m. on Saturday, until further notice.

The Bank holds the health and safety of our customers and employees in the highest regard. The prudent precautionary measures are implemented in all branches, including enhancing disinfection and cleaning and all employees are requested to put on surgical masks at work. Employees will check customers’body temperature when entering the branches, and customers are encouraged to put on surgical masks. Hand sanitizer is available in branches for use, if needed.

2020-08-18

Bank of Communications（Hong Kong） Announces Branch Service Change Update

Bank of Communications (Hong Kong) Limited holds the health and safety of our customers and employees in the highest regard. In view of the latest situation, we now take the precautionary measures. The services of selected retail branches will be adjusted from 19 August 2020 (Wednesday) until further notice. Except for the retail branch listed below where the services have been suspended, other retail branches are open for business from 9:00 a.m. to 4:00 p.m. from Monday to Friday, and from 9:00 a.m. to 1:00 p.m. on Saturday.

The services of the following retail branches will resume:

Branch Name	Address
Kowloon
Lam Tin Branch	Shop No. 5 & 9, G/F., Kai Tin Towers, 51-67C Kai Tin Road, Lam Tin, Kowloon
Ngau Tau Kok Branch	Shop G1 & G2, G/F., Phase I, Amoy Plaza, 77 Ngau Tau Kok Road, Kowloon
New Territories
Shatin Branch	Shop No. 193, Level 3, Shatin Lucky Plaza, Shatin, New Territories

The services of the following retail branch remain suspended:

Branch Name	Address
Kowloon
Wong Tai Sin Branch	Shop N118, 1/F, Temple Mall North, 136 Lung Cheung Road, Wong Tai Sin, Kowloon

2020-08-03

Termination of ATM service in Hong Kong Station
Please be informed that our ATM service in Hong Kong Station will be terminated on Friday, 7 August 2020. We would like to express our special thanks to your continuous support to our bank. Should you have any enquiries, please call our Central District Branch at 3989 3240 or Customer Services Hotline at 223 95559 during office hours.

2020-07-22

Postal Service Notice

As Hongkong Post announced that all post offices will be suspended from 20th July 2020 until further notice, the delivery of all instruction records, advices and statements by Bank of Communications (Hong Kong) Limited is postponed from now until the postal services resume. While online copies are not affected by this incident, the customers, who have subscribed for e-statements, can still enquire about the relevant information via our Bank’s Internet Bank or Mobile Banking services. We apologize for any inconvenience caused.

Should you have any queries, please contact our Customer Services Hotline at (852) 223 95559.

Risk Disclosure Statement - The prices of securities fluctuate, sometimes dramatically. The price of a security may move up or down, and may become valueless. It is as likely that losses will be incurred rather than profit made as a result of buying and selling securities.

2020-07-20

Bank of Communications（Hong Kong） Announces Branch Service Change Update

Bank of Communications (Hong Kong) Limited holds the health and safety of our customers and employees in the highest regard. In view of the latest situation, we now take the precautionary measures. The services of selected retail branches will be suspended from 21 July 2020 (Tuesday) until further notice. Except for the retail branches listed below, other retail branches are open for business from 9:00 a.m. to 4:00 p.m. from Monday to Friday, whilst service hours on Saturday remains unchanged from 9:00 a.m. to 1:00 p.m..

The services of the following retail branches are suspended:

Branch Name	Address
Kowloon
Lam Tin Branch	Shop No. 5 & 9, G/F., Kai Tin Towers, 51-67C Kai Tin Road, Lam Tin, Kowloon
Ngau Tau Kok Branch	Shop G1 & G2, G/F., Phase I, Amoy Plaza, 77 Ngau Tau Kok Road, Kowloon
Wong Tai Sin Branch	Shop N118, 1/F, Temple Mall North, 136 Lung Cheung Road, Wong Tai Sin, Kowloon
New Territories
Shatin Branch	Shop No. 193, Level 3, Shatin Lucky Plaza, Shatin, New Territories

2020-07-09

Termination of ATM service in Hong Kong Station

Please be informed that our ATM service in Hong Kong Station will be terminated on Friday, 7 August 2020. We would like to express our special thanks to your continuous support to our bank. Should you have any enquiries, please call our Central District Branch at 3989 3240 or Customer Services Hotline at 223 95559 during office hours.

2020-06-12

10,000 HKSAR Government’s Cash Payout Scheme
$10,000 HKSAR Government’s Cash Payout Scheme will start on 21 June 2020. BOCOM(HK) proactively provides support to the Scheme. BOCOM(HK) will distribute the paper Registration Form in all 44 outlets from 15 June 2020 onwards. Customers can also download the Registration Form via “Cash Payout Scheme” official website. The paper form can be submitted at any branches starting from 21 June 2020. Customers can also submit the registration through BOCOM(HK)’s website, Internet Banking Services and Mobile Banking Services from 21 June 2020 onwards. For details of the Cash Payout Scheme, please visit the website of the Scheme (www.cashpayout.gov.hk).

2020-04-30

Bank of Communications（Hong Kong）’s Branches Resume Normal Services

In view of the latest situation, Bank of Communications (Hong Kong) Limited announces that all branches will resume normal services from 4 May 2020 (Monday).

The safety of customers and employees is the Bank’s top priority. The Bank has implemented prudent precautionary measures in all branches and office premises, including enhancing disinfection and cleaning and all employees are requested to put on surgical masks at work. Employees will check customers’ body temperature when entering the branch premises, and customers are encouraged to put on surgical masks. Hand sanitizer is available in branches for use, if needed.

The Bank is committed to maintaining quality banking services. Customers can visit the Bank’s branches or use the Bank’s e-service channels, such as internet banking, phone banking or mobile banking to access banking services. For enquiries, please call the Bank’s Customer Service Hotline at 223 95559.

2020-04-26

Bank of Communications （Hong Kong） Announces Branch Service Change Update

Bank of Communications (Hong Kong) Limited takes precautionary measures to safeguard the health and safety of its customers and employees in view of the latest situation. The services of selected branches will be suspended from 27 April 2020 (Monday) until further notice. Except for the branches listed below, other branches open for business as usual.

The services of the following branches are suspended:

Branch Name	Address
Hong Kong Island
Siu Sai Wan Branch	Shop No. 217A-217B, Siu Sai Wan Plaza, Siu Sai Wan Estate, Hong Kong
Shau Kei Wan Branch	Shop 2-3, G/F., Tung Fai Building, 161-165 Shau Kei Wan Main Street East, Hong Kong
Kowloon
Tokwawan Branch	Shop 1-3, G/F., Ocean Mansion, 370-376 Ma Tau Wai Road, Tokwawan, Kowloon
New Territories
Sam Shing Estate Branch	Shop No. 4, G/F., Moon Yu House, Sam Shing Estate, 6 Sam Shing Street, Tuen Mun, New Territories
Market Street Branch	G/F., 49-55 Tsuen Wan Market Street, Tsuen Wan, New Territories
Shatin City One Branch	Shop 188, 1/F., Fortune City One, City One Shatin, New Territories

The Bank will monitor the latest development of the situation and timely adopt appropriate precautionary measures according to the situation and risk assessment, i.e. temporarily close or reopen branches for service and adjust the service hour of branches.

The Bank is committed to maintaining quality banking services in the special circumstances. Customers are advised to use the Bank’s e-service channels, such as e-Banking, phone banking or mobile banking to meet their banking needs. For enquiries, please call the Bank’s Customer Service Hotline at 223 95559.

2020-04-19

Bank of Communications （Hong Kong） Announces Branch Service Change Update

Bank of Communications (Hong Kong) Limited takes precautionary measures to safeguard the health and safety of its customers and employees in view of the latest situation. The services of selected branches will be suspended from 20 April 2020 (Monday) until further notice. Except for the branches listed below, other branches open for business as usual.

The services of the following branches are suspended:

Branch Name	Address
Hong Kong Island
West Point Branch	G/F., 327-333 Queen's Road West, Hong Kong
Siu Sai Wan Branch	Shop No. 217A-217B, Siu Sai Wan Plaza, Siu Sai Wan Estate, Hong Kong
Shau Kei Wan Branch	Shop 2-3, G/F., Tung Fai Building, 161-165 Shau Kei Wan Main Street East, Hong Kong
Kowloon
Lam Tin Branch	Shop No. 5 & 9, G/F., Kai Tin Towers, 51-67C Kai Tin Road, Lam Tin, Kowloon
Tokwawan Branch	Shop 1-3, G/F., Ocean Mansion, 370-376 Ma Tau Wai Road, Tokwawan, Kowloon
New Territories
Sam Shing Estate Branch	Shop No. 4, G/F., Moon Yu House, Sam Shing Estate, 6 Sam Shing Street, Tuen Mun, New Territories
Market Street Branch	G/F., 49-55 Tsuen Wan Market Street, Tsuen Wan, New Territories
Tai Po Branch	Shop No. 1, 2, 26 & 27, G/F., Wing Fai Plaza, 29-35 Ting Kok Road, Tai Po, New Territories
Shatin City One Branch	Shop 188, 1/F., Fortune City One, City One Shatin, New Territories

2020-04-18

Bank of Communications （Hong Kong） Notification of Mobile Banking and Internet Banking Services Enhancement
Customer can transfer funds to non-registered account, register beneficiary account, pay bills up to 700 merchants and increase transaction limit via Mobile/Internet Banking, transfer and bill payment limits can also be adjusted. Phase 1 enhancement effective from 18 April 2020. For details, please click here.

2020-03-28

Bank of Communications （Hong Kong） Announces Branch Service Change Update

Bank of Communications (Hong Kong) Limited takes precautionary measures to safeguard the health and safety of its customers and employees in view of the latest situation. The services of selected branches will be suspended from 30 March 2020 (Monday) until further notice. Except for the branches listed below, other branches open for business as usual.

The services of the following branches are suspended:

Branch Name	Address
Hong Kong Island
North Point Branch	Shops Nos. 1-4 on G/F., Maylun Apartments, 442-456 King’s Road, North Point, Hong Kong
West Point Branch	G/F., 327-333 Queen's Road West, Hong Kong
Siu Sai Wan Branch	Shop No. 217A-217B, Siu Sai Wan Plaza, Siu Sai Wan Estate, Hong Kong
Shau Kei Wan Branch	Shop 2-3, G/F., Tung Fai Building, 161-165 Shau Kei Wan Main Street East, Hong Kong
Kowloon
Lam Tin Branch	Shop No. 5 & 9, G/F., Kai Tin Towers, 51-67C Kai Tin Road, Lam Tin, Kowloon
Tokwawan Branch	Shop 1-3, G/F., Ocean Mansion, 370-376 Ma Tau Wai Road, Tokwawan, Kowloon
New Territories
Sam Shing Estate Branch	Shop No. 4, G/F., Moon Yu House, Sam Shing Estate, 6 Sam Shing Street, Tuen Mun, New Territories
Market Street Branch	G/F., 49-55 Tsuen Wan Market Street, Tsuen Wan, New Territories
Tai Po Branch	Shop No. 1, 2, 26 & 27, G/F., Wing Fai Plaza, 29-35 Ting Kok Road, Tai Po, New Territories
Tseung Kwan O Branch	Shop Nos. 252A, 252B & 253 on Level 2, Metro City Phase I, Tseung Kwan O, New Territories
Shatin City One Branch	Shop 188, 1/F., Fortune City One, City One Shatin, New Territories

2020-03-22

Bank of Communications （Hong Kong） Announces Branch Service Change Update

Bank of Communications (Hong Kong) Limited takes precautionary measures to safeguard the health and safety of its customers and employees in view of the latest situation. The services of selected branches will be suspended from 23 March 2020 (Monday) until further notice. Except for the branches listed below, other branches open for business as usual.

The services of the following branches are suspended:

Branch Name	Address
Hong Kong Island
North Point Branch	Shops Nos. 1-4 on G/F., Maylun Apartments, 442-456 King’s Road, North Point, Hong Kong
Siu Sai Wan Branch	Shop No. 217A-217B, Siu Sai Wan Plaza, Siu Sai Wan Estate, Hong Kong
Shau Kei Wan Branch	Shop 2-3, G/F., Tung Fai Building, 161-165 Shau Kei Wan Main Street East, Hong Kong
Kowloon
Lam Tin Branch	Shop No. 5 & 9, G/F., Kai Tin Towers, 51-67C Kai Tin Road, Lam Tin, Kowloon
Tokwawan Branch	Shop 1-3, G/F., Ocean Mansion, 370-376 Ma Tau Wai Road, Tokwawan, Kowloon
New Territories
Sam Shing Estate Branch	Shop No. 4, G/F., Moon Yu House, Sam Shing Estate, 6 Sam Shing Street, Tuen Mun, New Territories
Market Street Branch	G/F., 49-55 Tsuen Wan Market Street, Tsuen Wan, New Territories
Tai Po Branch	Shop No. 1, 2, 26 & 27, G/F., Wing Fai Plaza, 29-35 Ting Kok Road, Tai Po, New Territories
Shatin City One Branch	Shop 188, 1/F., Fortune City One, City One Shatin, New Territories

2020-03-14

Bank of Communications （Hong Kong） Announces Branch Service Change Update

Bank of Communications (Hong Kong) Limited takes precautionary measures to safeguard the health and safety of its customers and employees in view of the latest situation. The services of selected branches will be suspended from 16 March 2020 (Monday) until further notice. Except for the branches listed below, other branches open for business as usual.

The services of the following branches are suspended:

Branch Name	Address
Hong Kong Island
North Point Branch	Shops Nos. 1-4 on G/F., Maylun Apartments, 442-456 King’s Road, North Point, Hong Kong
Siu Sai Wan Branch	Shop No. 217A-217B, Siu Sai Wan Plaza, Siu Sai Wan Estate, Hong Kong
Shau Kei Wan Branch	Shop 2-3, G/F., Tung Fai Building, 161-165 Shau Kei Wan Main Street East, Hong Kong
New Territories
Sam Shing Estate Branch	Shop No. 4, G/F., Moon Yu House, Sam Shing Estate, 6 Sam Shing Street, Tuen Mun, New Territories

2020-03-08

Bank of Communications Hong Kong Announces Branch Service Change Update

Bank of Communications (Hong Kong) Limited takes precautionary measures to safeguard the health and safety of its customers and employees in view of the latest situation. The services of selected branches will be suspended from 9 March 2020 (Monday) until further notice. Except for the branches listed below, other branches open for business as usual.

The services of the following branches are suspended:

Branch Name	Address
Hong Kong Island
North Point Branch	Shops Nos. 1-4 on G/F., Maylun Apartments, 442-456 King’s Road, North Point, Hong Kong
Hennessy Road Branch	G/F., Bank of Communications Building., 368 Hennessy Road, Hong Kong
Siu Sai Wan Branch	Shop No. 217A-217B, Siu Sai Wan Plaza, Siu Sai Wan Estate, Hong Kong
Shau Kei Wan Branch	Shop 2-3, G/F., Tung Fai Building, 161-165 Shau Kei Wan Main Street East, Hong Kong
Kowloon
Tsim Sha Tsui Branch	Shop Nos. 1-3 on G/F., CFC Tower, 22-28 Mody Road, Tsimshatsui, Kowloon
New Territories
Tin Shui Wai Branch	Shops 106A, 106B1, 106C & 107, 1/F, +WOO (Phase 2), 12-18 Tin Yan Road, Tin Shui Wai, New Territories
Shatin Branch	Shop No. 193, Level 3, Shatin Lucky Plaza, Shatin, New Territories
Tiu Keng Leng Branch	Shops Nos. L2-064 and L2- 065, Level 2, Metro Town, Tiu Keng Leng, New Territories
Sam Shing Estate Branch	Shop No. 4, G/F., Moon Yu House, Sam Shing Estate, 6 Sam Shing Street, Tuen Mun, New Territories

2020-03-04

Press Release Bank of Communications Bank of Communications（Hong Kong）Launches Financial Services Relief Measures to Support Customers through Difficult Times

For details, please click here。

于香港联合交易所有限公司上市之通告 — 交通银行（香港）有限公司500,000,000美元非累计额外一级资本证券发行
详情请按此。
Notice of Listing on The Stock Exchange of Hong Kong Limited — Issue of U.S.500,000,000 Non—Cumulative Subordinated Additional Tier 1 Capital Securities by BANK OF COMMUNICATIONS（HONG KONG）LIMITED
For details, please click here.

2020-02-23

Bank of Communications（Hong Kong）Announces Closure of Selected Branches

Bank of Communications (Hong Kong) Limited takes precautionary measures to safeguard the health and safety of its customers and employees in view of the latest situation. The services of North Point Branch will also be suspended from 24 February, 2020 (Monday) until further notice. Except for the branches listed below, other branches open for business as usual.

The services of the following branches are suspended:

Branch Name	Address
Hong Kong Island
North Point Branch	Shops Nos. 1-4 on G/F., Maylun Apartments, 442-456 King’s Road, North Point, Hong Kong
Taikoo Shing Branch	Shop 38, G/F., CityPlaza 2, 18 Taikoo Shing Road, Hong Kong
Quarry Bay Branch	Shops 3 and 4 on G/F., 981A-981F King's Road, Chung Hing Mansion, Quarry Bay, Hong Kong
Hennessy Road Branch	G/F., Bank of Communications Building., 368 Hennessy Road, Hong Kong
Siu Sai Wan Branch	Shop No. 217A-217B, Siu Sai Wan Plaza, Siu Sai Wan Estate, Hong Kong
Shau Kei Wan Branch	Shop 2-3, G/F., Tung Fai Building, 161-165 Shau Kei Wan Main Street East, Hong Kong
Kowloon
Kwun Tong Branch	Shop E, Block G & H, G/F, East Sun Industrial Centre, 16 Shing Yip Street, Kwun Tong, Kowloon
Jordan Road Branch	1/F., Booman Building, 37U Jordan Road, Kowloon
Tsim Sha Tsui Branch	Shop Nos. 1-3 on G/F., CFC Tower, 22-28 Mody Road, Tsimshatsui, Kowloon
Cheung Sha Wan Plaza Branch	Unit G04 on G/F., Cheung Sha Wan Plaza, 833 Cheung Sha Wan Road, Kowloon
New Territories
Tin Shui Wai Branch	Shops 106A, 106B1, 106C & 107, 1/F, +WOO (Phase 2), 12-18 Tin Yan Road, Tin Shui Wai, New Territories
Shatin Branch	Shop No. 193, Level 3, Shatin Lucky Plaza, Shatin, New Territories
Tiu Keng Leng Branch	Shops Nos. L2-064 and L2- 065, Level 2, Metro Town, Tiu Keng Leng, New Territories
Sam Shing Estate Branch	Shop No. 4, G/F., Moon Yu House, Sam Shing Estate, 6 Sam Shing Street, Tuen Mun, New Territories

2020-02-09

Several Branches will be Temporarily Closed for Service or Service Hours will be Shortened

Bank of Communications (Hong Kong) Limited places top priority on the health and safety of its customers and employees. To prevent and counter the spread of the novel coronavirus in the community, Nina Tower Wealth Management Centre, Taikoo Shing, Shau Kei Wan, Tiu Keng Leng, Tsim Sha Tsui, Cheung Sha Wan Plaza, Tsuen Wan, Sam Shing Estate, Siu Sai Wan, Hennessy Road, Quarry Bay, Shatin, Tin Shui Wai, Jordan Road and Kwun Tong Branches will suspend services from 10 February, 2020 (Monday) until further notice.

The Bank will monitor the latest developments related to the novel coronavirus closely. The Bank will also timely adopt appropriate precautionary measures according to the situation and risk assessment, i.e. temporarily close or reopen branches for service and adjust the service hour of branches.

The Bank is committed to maintaining quality banking services in the special circumstances. Customers are advised to use the Bank's e-service channels, such as e-Banking, phone banking or mobile banking to meet their banking needs. For enquiries, please call the Bank's Customer Service Hotline at 223 95559.

2020-01-30

Postal Service Notice
As Hongkong Post announced that the postal services are temporarily suspended from January 29, 2020 – February 2, 2020, the delivery of all instruction records, advices and statements (dated from January 23, 2020) by Bank of Communications (Hong Kong) Limited is postponed until the postal services resume. The online copies, however, are not affected. We apologize for any inconvenience caused.

Should you have any queries, please contact our Customer Services Hotline at 223 95559.

2019-09-16

Opening of Sam Shing Estate Branch

Please be informed that with effect from Saturday, 28th September 2019, Sam Shing Estate Branch will be opened for business in Shop No. 4, G/F., Moon Yu House, Sam Shing Estate, 6 Sam Shing Street, Tuen Mun, New Territories to provide a comprehensive banking services.

Should you have any enquiries, please call our Tuen Mun Branch at 3989 3820 or Customer Services Hotline at 223 95559 during office hours.

2019-08-30

Notice of the Changes in Securities Trading Services
As from effective date, our securities service charges and service hours of operator-assisted securities hotline will be revised. For details, please click here.

2019-08-26

Bank of Communications Hong Kong Receives Strong Ratings with Stable Outlook from Fitch, Moody’s and Standard Poor’s
For details,please click here

2019-08-21

New internet banking and mobile banking transaction process for "Deposit EXTRA" Investment Deposit
With effect from 19 August 2019, system enhancement will be implemented for customers' "Deposit EXTRA" Investment Deposit transactions through internet banking or mobile banking. Checking on investment experience of "Deposit EXTRA" Investment Deposit with the Bank and concentration level of investment (if applicable) will be conducted during the transaction. For enquiries, please visit any of our outlets during office hours.

Risk Disclosure:“Deposit Extra” Investment Deposit is a structured investment product involving derivatives. Investment involves risks. The price of investment product fluctuates, sometimes dramatically. The price of investment product may move up or down, and may become valueless. It is as likely that losses will be incurred rather than profit made as a result of buying and selling investment product. Past performance is not indicative of future performance. You should not make investment decision based on this webpage alone. You should carefully consider whether this product is suitable in light of your own financial position and investment objective. If you are in any doubt, you should obtain independent professional advice.
This product is NOT a protected deposit and is NOT protected by the Deposit Protection Scheme in Hong Kong.

2019-08-14

Notice of Amendment of Bank of Communications Gift Card Cardholder Agreement
For details, please click here.

2019-08-08

Latest Security Measures for Internet Banking and Mobile Banking Services
With effect from 10 Aug 2019 or later, the use of Security Device/Mobile Token will be required for small value fund transfer to unsaved payee (including FPS QR Code Payment). For details, please click here.

2019-07-09

Subscription Channels for Silver Bond issued by The Government of The Hong Kong Special Administrative Region
With effect from 10 July 2019 9:00 a.m. to 18 July 2019 2:00 p.m. subscribe the Government of Hong Kong Special Administrative Region Silver Bond through our branches, online or application hotline will enjoy waiver of Subscription Handling Fee, Redemption Fee at maturity, Custodian Fee and Cash Collection Fee .(Service charge for Transfer Out/Transfer In of bond is applied (if applicable), please refer to “Charges of Retail Banking Services” for details). Investment involves risks. Please click here for details.

2019-07-02

Temporary relocation of North Point Branch
Please be informed that with effect from November 2019, our BComBEST Services located at G/F of this branch will be temporarily moved to Portion B of Shop 13, G/F, King's Tower, No. 480 King's Road, North Point, Hong Kong for business. We will provide non-cash counter services, customer services, wealth management services and internet banking services.

Whilst the ATM services at G/F and general counter services and securities trading services at 1/F of this branch will remain business as usual. We apologize for any inconvenience caused.

Should you have any enquiries, please call North Point Branch at 3989 3268 or Customer Services Hotline at 223 95559 during office hours.

2019-05-14

Notes for using Remittance Services
To ensure that your inward remittance can be received duly, we would like to draw your attention to the remittance services.

For details,please click here .

2019-05-09

The statement on third party app
Bank of Communications (Hong Kong) Limited (“the bank”) is not collaborating with Planto on any mobile apps in Hong Kong. The bank has not authorized Planto to use the bank’s logo, to access our system or shared any customer data with them.

We would like to take this opportunity to alert clients to third party apps and websites requesting clients to provide partial or all personal information. To safeguard personal information, please do not disclose banking details such as Internet Banking’s usernames, passwords, one time passwords and other sensitive account information, to any third party providers, no matter authorized by the bank or not.

When using our Internet Banking services, clients are advised to type the website address of BOCOM(HK) (www.hk.bankcomm.com) directly into the browser address bar or download and install Apps through App Store, Google Play or BOCOM(HK) website, for access to their Internet Banking or Mobile Banking accounts. Clients should not download software from other websites.

If clients have logged into our Internet Banking or Mobile Banking through third-party websites or third-party mobile Apps, they are advised to change their passwords immediately to protect their personal information. Clients who discover any unauthorized transactions in their bank accounts or have any query relating to our Internet Banking or Mobile Banking Services should immediately contact our customer service hotline at 223 95559.

2019-04-18

Transaction Service setting regarding the newly “FPS Transaction Enquiry” service

We are pleased to inform you that we will provide our new “FPS Transaction Enquiry” service in the Corporate Internet Banking Services with effect from 27th April 2019 (“Effective Date”) . For details, please click here.

2019-03-15

Notice of the Assessment about“Customer Knowledge of Derivatives Assessment Investors Characterization”
To fulfill regulatory requirements, customers must complete the “Customer Knowledge of Derivatives Assessment (Investors Characterization)” before any purchase of Hong Kong-listed derivative warrants, callable bull/bear contracts, exchange-traded funds (synthetic ETFs or futures-based ETFs), or leveraged and inverse (L&I) products, with effect from 22 March, 2019.

To avoid any impact on customers to buy the above products, customers should complete the assessment by our Internet platform, Mobile Application or visiting any of our outlets at your earliest convenience.

Should you have any queries, please feel free to contact our outlets’ staff, or call our Customer Services Hotline at 2239 5559 during the office hour.

Risk Disclosure:

Investment involves risk. The price of securities fluctuates, sometimes dramatically. The price of securities may move up or down, and may become valueless. It is as likely that losses will be incurred rather than profit made as a result of buying and selling securities.

2019-01-17

Notes for using Remittance Services and the List of our Principal Correspondent Banks
Regarding the Usage of Remittance Services and the List of our Principal Correspondents, please click here for more details.

2018-01-29

Security Warning on Bogus Phone Calls and Telephone Voice Messages

Bank of Communications (Hong Kong) Limited (“Bank of Communications (Hong Kong)”) would like to alert our customers and the public to bogus phone calls, telephone voice messages, emails or SMS messages. These bogus phone calls or telephone voice messages claim that customers’ bank or credit card accounts are in abnormal status or have been suspended, and request customers to provide personal information or bank account information. During the process, customers may also be directed to an operator who would request customers to provide their personal information for identity verification. Those SMS messages claim that there were credit card transactions conducted using a customer’s credit card, and request the customer to call a bogus hotline number mentioned in the messages to check the credit card transactions, the fraudsters may request customers to reveal sensitive personal information during the process.

Bank of Communications (Hong Kong) declares and affirms that it has no connection with these bogus phone calls, telephone voice messages, emails or SMS messages has not made any arrangement to obtain or confirm customers’ sensitive personal information including login passwords or one-time passwords through phone calls, telephone voice messages, emails or SMS messages.

Bank of Communications (Hong Kong) reminds customers and the public not to provide any personal information to unsolicited callers. If customers receive suspicious SMS messages, they should call the hotline at the back of the ATM cards, credit cards or on the bank’s website to verify the hotline number rather than just following the information provided in SMS messages. If customers are concerned they may have disclosed their personal details to any suspicious third parties, please call our customer service hotline at (852) 223 95559* or report to the Police.

If customer does not agree Bank of Communications (Hong Kong) to use his/her personal data in direct marketing, he/she can inform us by the following means:
1. contact our Customer Service Representative at (852) 223 95559*;
2. download the “Opt-out from the use of personal data in direct marketing” form, complete and return to our bank by fax or by post or submit to any of our outlets; or
3. visit any of our outlets to complete the “Opt-out from the use of personal data in direct marketing” form.

^*Press "1" > "1" > "0" after language selection (24 Hours)
^*Press "2" > "0" after language selection (Mon to Fri 09:00-18:00, Sat 9:00-13:00)

In view of recent fraud cases for unauthorized transactions and change of customer particulars without customer’s consent reported by HKMA, Bank of Communications Co., Ltd. Hong Kong Branch would like to alert customer in case their HKID / passport are lost, it is advised to take the following measures:

Approach police and immigration immediately and report the case

Inform the Bank and update the latest personal details

Check the transaction records timely and make enquiry to the bank about suspicious transactions

If customers are concerned their HKID/passport are being fraud use, please call our customer service hotline at (852) 223 95559 or report to the Police directly.

Merger of Retail Banking Business and Private Banking Business

Thank you for supporting our bank. The retail banking business and private banking business of Bank of Communications Co., Ltd Hong Kong Branch (“Bank of Communications, Hong Kong Branch”) in Hong Kong had merged into Bank of Communications (Hong Kong) Limited (“Bank of Communications (Hong Kong)”) on 29 January, 2018 (Monday). The enhanced banking services of the Bank of Communications (Hong Kong) will provide better and more efficient services to customers continuously.

From 29 January 2018 (Monday), respective core business and website are as follow:

Bank of Communications (Hong Kong) Limited
Core Businesses: Hong Kong Retail Banking and Private Banking
Website: http://www.hk.bankcomm.com

Bank of Communications Co., Ltd. Hong Kong Branch
Core Business: Corporate Banking
Website: http://www.bankcomm.com.hk

For the detail information of the merger, please find in below:

For any enquiry or assistance, please call our Customer Services Hotline (852) 223 95559 .

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Customer Service Hotline: 223 95559

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