Your browser version is out dated.For optimal viewing, Please update the browser to the latest versions.(Update now)!
Current Location >> Hot News

2022-09-30

Bank of Communications (Hong Kong) Announces Branch Service Change Update
Bank of Communications (Hong Kong) Limited holds the health and safety of our customers and employees in the highest regard. In view of the latest COVID-19 situation, we now update our precautionary measures and our service arrangements.
 
 
Services of the following retail branch have been adjusted as individual staff member was preliminarily tested positive for COVID-19:

Branch Name Address Closing Date Re-Opening Date
Kowloon
Lam Tin Branch Shop No. 5 & 9, G/F., Kai Tin Towers, 51-67C Kai Tin Road, Lam Tin, Kowloon 30 September
(Friday)
3 October
(Monday)
 

The Bank has been taking precautionary measures prudently at all branches, including more frequent deep cleaning and disinfection of branch premises on top of the regular daily cleaning schedule, all employees are requested to measure their body temperature before work and to put on surgical masks at work. The Bank always reminds its staff to regularly wash and sanitise their hands. Staff of the Bank would help customers to check body temperature when entering the branches and customers are encouraged to put on surgical masks. Hand sanitizer is offered in branches for use, if needed.

The Bank is committed to maintaining quality banking services. During the special circumstances, customers are advised to use the Bank’s internet banking to meet their banking needs. For enquiries, please call the Bank’s Customer Service Hotline at 223 95559.

Please scan the below QR code to visit our website for branches location if necessary:



2022-09-29

Bank of Communications (Hong Kong) Announces Branch Service Change Update
Bank of Communications (Hong Kong) Limited holds the health and safety of our customers and employees in the highest regard. In view of the latest COVID-19 situation, we now update our precautionary measures and our service arrangements.
 
 
Services of the following retail branches have been adjusted as individual staff members were preliminarily tested positive for COVID-19:

Branch Name Address Closing Date Re-Opening Date
Hong Kong Island
Wanchai Branch Shop B on G/F., Johnston Court, 32-34 Johnston Road, Hong Kong 29 September
(Thursday)
30 September
(Friday)
Kowloon
Lam Tin Branch Shop No. 5 & 9, G/F., Kai Tin Towers, 51-67C Kai Tin Road, Lam Tin, Kowloon 29 September
(Thursday)
30 September
(Friday)

 

The Bank has been taking precautionary measures prudently at all branches, including more frequent deep cleaning and disinfection of branch premises on top of the regular daily cleaning schedule, all employees are requested to measure their body temperature before work and to put on surgical masks at work. The Bank always reminds its staff to regularly wash and sanitise their hands. Staff of the Bank would help customers to check body temperature when entering the branches and customers are encouraged to put on surgical masks. Hand sanitizer is offered in branches for use, if needed.

The Bank is committed to maintaining quality banking services. During the special circumstances, customers are advised to use the Bank’s internet banking to meet their banking needs. For enquiries, please call the Bank’s Customer Service Hotline at 223 95559.

Please scan the below QR code to visit our website for branches location if necessary:



2022-09-28

Bank of Communications (Hong Kong) Announces Branch Service Change Update
Bank of Communications (Hong Kong) Limited holds the health and safety of our customers and employees in the highest regard. In view of the latest COVID-19 situation, we now update our precautionary measures and our service arrangements.
 
 
Services of the following retail branch have been adjusted as individual staff member was preliminarily tested positive for COVID-19:

Branch Name Address Closing Date Re-Opening Date
Kowloon 

Mongkok Branch 

G/F and 1/F, Shun Wah Building, Nos. 735 & 735A Nathan Road, Mongkok, Kowloon

28 September
(Wednesday)
29 September
(Thursday)
 

The Bank has been taking precautionary measures prudently at all branches, including more frequent deep cleaning and disinfection of branch premises on top of the regular daily cleaning schedule, all employees are requested to measure their body temperature before work and to put on surgical masks at work. The Bank always reminds its staff to regularly wash and sanitise their hands. Staff of the Bank would help customers to check body temperature when entering the branches and customers are encouraged to put on surgical masks. Hand sanitizer is offered in branches for use, if needed.

The Bank is committed to maintaining quality banking services. During the special circumstances, customers are advised to use the Bank’s internet banking to meet their banking needs. For enquiries, please call the Bank’s Customer Service Hotline at 223 95559.

Please scan the below QR code to visit our website for branches location if necessary:



2022-09-26

Bank of Communications (Hong Kong) Announces Branch Service Change Update
Bank of Communications (Hong Kong) Limited holds the health and safety of our customers and employees in the highest regard. In view of the latest COVID-19 situation, we now update our precautionary measures and our service arrangements.
 
 
Services of the following retail branches have been adjusted as individual staff members were preliminarily tested positive for COVID-19:

Branch Name Address Closing Date Re-Opening Date
New Territories

Nina Tower Wealth

Management Centre

Suite 2304 on 23/F, Tower 2, Nina Tower, No. 8, Yeung Uk Road, Tsuen Wan, New Territories 26 September
(Monday)
27 September
(Tuesday)
Tseung Kwan O Branch Shop Nos. 252A, 252B & 253 on Level 2, Metro City Phase I, Tseung Kwan O, New Territories 26 September
(Monday)
27 September
(Tuesday)
 

The Bank has been taking precautionary measures prudently at all branches, including more frequent deep cleaning and disinfection of branch premises on top of the regular daily cleaning schedule, all employees are requested to measure their body temperature before work and to put on surgical masks at work. The Bank always reminds its staff to regularly wash and sanitise their hands. Staff of the Bank would help customers to check body temperature when entering the branches and customers are encouraged to put on surgical masks. Hand sanitizer is offered in branches for use, if needed.

The Bank is committed to maintaining quality banking services. During the special circumstances, customers are advised to use the Bank’s internet banking to meet their banking needs. For enquiries, please call the Bank’s Customer Service Hotline at 223 95559.

Please scan the below QR code to visit our website for branches location if necessary:



2022-09-24

Bank of Communications (Hong Kong) Announces Branch Service Change Update
Bank of Communications (Hong Kong) Limited holds the health and safety of our customers and employees in the highest regard. In view of the latest COVID-19 situation, we now update our precautionary measures and our service arrangements.
 
 
Services of the following retail branch have been adjusted as individual staff member was preliminarily tested positive for COVID-19:

Branch Name Address Closing Date Re-Opening Date
New Territories 

Tiu Keng Leng Branch 

Shops Nos. L2-064 and L2- 065, Level 2, Metro Town, Tiu Keng Leng, New Territories

24 September
(Saturday)
26 September
(Monday)
 

The Bank has been taking precautionary measures prudently at all branches, including more frequent deep cleaning and disinfection of branch premises on top of the regular daily cleaning schedule, all employees are requested to measure their body temperature before work and to put on surgical masks at work. The Bank always reminds its staff to regularly wash and sanitise their hands. Staff of the Bank would help customers to check body temperature when entering the branches and customers are encouraged to put on surgical masks. Hand sanitizer is offered in branches for use, if needed.

The Bank is committed to maintaining quality banking services. During the special circumstances, customers are advised to use the Bank’s internet banking to meet their banking needs. For enquiries, please call the Bank’s Customer Service Hotline at 223 95559.

Please scan the below QR code to visit our website for branches location if necessary:



2022-09-19

Bank of Communications (Hong Kong) Announces Branch Service Change Update
Bank of Communications (Hong Kong) Limited holds the health and safety of our customers and employees in the highest regard. In view of the latest COVID-19 situation, we now update our precautionary measures and our service arrangements.
 
 
Services of the following retail branch have been adjusted as individual staff member was preliminarily tested positive for COVID-19:

Branch Name Address Closing Date Re-Opening Date
Kowloon

Hunghom Branch

Shop A6, G/F., Whampoa Estate Planet Square, 1-3 Tak Man Street, Kowloon

19 September
(Monday)
20 September
(Tuesday)
 

The Bank has been taking precautionary measures prudently at all branches, including more frequent deep cleaning and disinfection of branch premises on top of the regular daily cleaning schedule, all employees are requested to measure their body temperature before work and to put on surgical masks at work. The Bank always reminds its staff to regularly wash and sanitise their hands. Staff of the Bank would help customers to check body temperature when entering the branches and customers are encouraged to put on surgical masks. Hand sanitizer is offered in branches for use, if needed.

The Bank is committed to maintaining quality banking services. During the special circumstances, customers are advised to use the Bank’s internet banking to meet their banking needs. For enquiries, please call the Bank’s Customer Service Hotline at 223 95559.

Please scan the below QR code to visit our website for branches location if necessary:



2022-09-15

System Maintenance Notice – Extension of Suspension Period

Due to system maintenance of the Bank, Internet Banking Services, Mobile Banking Services, Securities Mobile Application and Corporate Internet Banking Services will be suspended on the following time slot (Hong Kong Time). For details, please refer to the table below:

 Date  From  To  Service Not Available

September 18, 2022

(Sunday)

1:00 a.m 7:00 a.m

Internet Banking Services*, Mobile Banking Services*, Securities Mobile Application and Corporate Internet Banking Services*#

*(suspension period will be extended for around 2 hours against the original maintenance schedule 1:00 – 5:00)

 

The service suspension period may be adjusted subject to the maintenance progress. We reserve the right to adjust the service suspension period without prior notice. Customers are advised to make necessary arrangement/ related payment for the required service in advance. We apologize for any inconvenience caused.

 

For enquiries, please contact our Customer Services Hotline at (852) 223 95559 during office hours.

# For enquiries on Corporate Banking Customer Services, please contact our Customer Services Hotline at (852)226 99388 during office hours.

 

 

Investment involves risk

 

 


Bank of Communications (Hong Kong) Announces Branch Service Change Update
Bank of Communications (Hong Kong) Limited holds the health and safety of our customers and employees in the highest regard. In view of the latest COVID-19 situation, we now update our precautionary measures and our service arrangements.
 
 
Services of the following retail branch have been adjusted as individual staff member was preliminarily tested positive for COVID-19:

Branch Name Address Closing Date Re-Opening Date
New Territories

Kwong Yuen Estate Branch

Shop Nos. 1 & 2, G/F., Commercial Block 2, Kwong Yuen Shopping Centre, Kwong Yuen Estate, No. 68 Siu Lek Yuen Road, Shatin, New Territories 15 September
(Thursday)
16 September
(Friday)
 

The Bank has been taking precautionary measures prudently at all branches, including more frequent deep cleaning and disinfection of branch premises on top of the regular daily cleaning schedule, all employees are requested to measure their body temperature before work and to put on surgical masks at work. The Bank always reminds its staff to regularly wash and sanitise their hands. Staff of the Bank would help customers to check body temperature when entering the branches and customers are encouraged to put on surgical masks. Hand sanitizer is offered in branches for use, if needed.

The Bank is committed to maintaining quality banking services. During the special circumstances, customers are advised to use the Bank’s internet banking to meet their banking needs. For enquiries, please call the Bank’s Customer Service Hotline at 223 95559.

Please scan the below QR code to visit our website for branches location if necessary:



2022-09-14

Bank of Communications (Hong Kong) Announces Branch Service Change Update
Bank of Communications (Hong Kong) Limited holds the health and safety of our customers and employees in the highest regard. In view of the latest COVID-19 situation, we now update our precautionary measures and our service arrangements.
 
 
Services of the following retail branch have been adjusted as individual staff member was preliminarily tested positive for COVID-19:

Branch Name Address Closing Date Re-Opening Date
Hong Kong Island
Central District Branch G/F., Far East Consortium Building, 125A Des Voeux Road C., Central, Hong Kong 14 September
(Wednesday)
15 September
(Thursday)
 

The Bank has been taking precautionary measures prudently at all branches, including more frequent deep cleaning and disinfection of branch premises on top of the regular daily cleaning schedule, all employees are requested to measure their body temperature before work and to put on surgical masks at work. The Bank always reminds its staff to regularly wash and sanitise their hands. Staff of the Bank would help customers to check body temperature when entering the branches and customers are encouraged to put on surgical masks. Hand sanitizer is offered in branches for use, if needed.

The Bank is committed to maintaining quality banking services. During the special circumstances, customers are advised to use the Bank’s internet banking to meet their banking needs. For enquiries, please call the Bank’s Customer Service Hotline at 223 95559.

Please scan the below QR code to visit our website for branches location if necessary:



2022-09-13

Bank of Communications (Hong Kong) Announces Branch Service Change Update
Bank of Communications (Hong Kong) Limited holds the health and safety of our customers and employees in the highest regard. In view of the latest COVID-19 situation, we now update our precautionary measures and our service arrangements.
 
 
Services of the following retail branch have been adjusted as individual staff member was preliminarily tested positive for COVID-19:

Branch Name Address Closing Date Re-Opening Date
Hong Kong Island
Taikoo Shing Branch Shop 38, G/F., CityPlaza 2, 18 Taikoo Shing Road, Hong Kong 13 September
(Tuesday)
14 September
(Wednesday)
 

The Bank has been taking precautionary measures prudently at all branches, including more frequent deep cleaning and disinfection of branch premises on top of the regular daily cleaning schedule, all employees are requested to measure their body temperature before work and to put on surgical masks at work. The Bank always reminds its staff to regularly wash and sanitise their hands. Staff of the Bank would help customers to check body temperature when entering the branches and customers are encouraged to put on surgical masks. Hand sanitizer is offered in branches for use, if needed.

The Bank is committed to maintaining quality banking services. During the special circumstances, customers are advised to use the Bank’s internet banking to meet their banking needs. For enquiries, please call the Bank’s Customer Service Hotline at 223 95559.

Please scan the below QR code to visit our website for branches location if necessary:



2022-09-08

Bank of Communications (Hong Kong) Announces Branch Service Change Update
Bank of Communications (Hong Kong) Limited holds the health and safety of our customers and employees in the highest regard. In view of the latest COVID-19 situation, we now update our precautionary measures and our service arrangements.
 
 
Services of the following retail branches have been adjusted as individual staff members were preliminarily tested positive for COVID-19:

Branch Name Address Closing Date Re-Opening Date
Hong Kong Island
Aberdeen Branch Shop 3, G/F, 2/4 & 14/16 Nam Ning Street, Aberdeen Centre (Site 4), Aberdeen, Hong Kong 8 September
(Thursday)
9 September
(Friday)
New Territories
Tuen Mun Branch Shops 7-8 on G/F, Castle Peak Lin Won Building, 2-4 Yan Ching Street, Tuen Mun, New Territories 8 September
(Thursday)
9 September
(Friday)

 

The Bank has been taking precautionary measures prudently at all branches, including more frequent deep cleaning and disinfection of branch premises on top of the regular daily cleaning schedule, all employees are requested to measure their body temperature before work and to put on surgical masks at work. The Bank always reminds its staff to regularly wash and sanitise their hands. Staff of the Bank would help customers to check body temperature when entering the branches and customers are encouraged to put on surgical masks. Hand sanitizer is offered in branches for use, if needed.

The Bank is committed to maintaining quality banking services. During the special circumstances, customers are advised to use the Bank’s internet banking to meet their banking needs. For enquiries, please call the Bank’s Customer Service Hotline at 223 95559.

Please scan the below QR code to visit our website for branches location if necessary:



2022-09-07

Bank of Communications (Hong Kong) Announces Branch Service Change Update
Bank of Communications (Hong Kong) Limited holds the health and safety of our customers and employees in the highest regard. In view of the latest COVID-19 situation, we now update our precautionary measures and our service arrangements.
 
 
Services of the following retail branch have been adjusted as individual staff member was preliminarily tested positive for COVID-19:

Branch Name Address Closing Date Re-Opening Date
New Territories
Ma On Shan Branch Shop Nos. 303-304, Level 3, Ma On Shan Plaza, 608 Sai Sha Road, Ma On Shan, New Territories 7 September
(Wednesday)
8 September
(Thursday)
 

The Bank has been taking precautionary measures prudently at all branches, including more frequent deep cleaning and disinfection of branch premises on top of the regular daily cleaning schedule, all employees are requested to measure their body temperature before work and to put on surgical masks at work. The Bank always reminds its staff to regularly wash and sanitise their hands. Staff of the Bank would help customers to check body temperature when entering the branches and customers are encouraged to put on surgical masks. Hand sanitizer is offered in branches for use, if needed.

The Bank is committed to maintaining quality banking services. During the special circumstances, customers are advised to use the Bank’s internet banking to meet their banking needs. For enquiries, please call the Bank’s Customer Service Hotline at 223 95559.

Please scan the below QR code to visit our website for branches location if necessary:



2022-09-06

Bank of Communications (Hong Kong) Announces Branch Service Change Update
Bank of Communications (Hong Kong) Limited holds the health and safety of our customers and employees in the highest regard. In view of the latest COVID-19 situation, we now update our precautionary measures and our service arrangements.
 
 
Services of the following retail branches have been adjusted as individual staff members were preliminarily tested positive for COVID-19:

Branch Name Address Closing Date Re-Opening Date
Hong Kong Island
Siu Sai Wan Branch Shop No. 217A-217B, Siu Sai Wan Plaza, Siu Sai Wan Estate, Hong Kong 6 September
(Tuesday)
7 September
(Wednesday)
Kennedy Town Branch G/F., 113-119 Belcher's Street, Kennedy Town, Hong Kong 6 September
(Tuesday)
7 September
(Wednesday)
Kowloon
Jordan Road Branch 1/F., Booman Building, 37U Jordan Road, Kowloon 6 September
(Tuesday)
7 September
(Wednesday)
New Territories
Tseung Kwan O Branch Shop Nos. 252A, 252B & 253 on Level 2, Metro City Phase I, Tseung Kwan O, New Territories 6 September
(Tuesday)
7 September
(Wednesday)
 

The Bank has been taking precautionary measures prudently at all branches, including more frequent deep cleaning and disinfection of branch premises on top of the regular daily cleaning schedule, all employees are requested to measure their body temperature before work and to put on surgical masks at work. The Bank always reminds its staff to regularly wash and sanitise their hands. Staff of the Bank would help customers to check body temperature when entering the branches and customers are encouraged to put on surgical masks. Hand sanitizer is offered in branches for use, if needed.

The Bank is committed to maintaining quality banking services. During the special circumstances, customers are advised to use the Bank’s internet banking to meet their banking needs. For enquiries, please call the Bank’s Customer Service Hotline at 223 95559.

Please scan the below QR code to visit our website for branches location if necessary:



2022-09-05

Bank of Communications (Hong Kong) Announces Branch Service Change Update
Bank of Communications (Hong Kong) Limited holds the health and safety of our customers and employees in the highest regard. In view of the latest COVID-19 situation, we now update our precautionary measures and our service arrangements.
 
 
Services of the following retail branch have been adjusted as individual staff member was preliminarily tested positive for COVID-19:

Branch Name Address Closing Date Re-Opening Date
New Territories
Kwong Yuen Estate Branch Shops Nos. 1 & 2, G/F., Commercial Block 2, Kwong Yuen Shopping Centre, Kwong Yuen Estate, No. 68 Siu Lek Yuen Road, Shatin, New Territories 5 September
(Monday)
6 September
(Tuesday)
 

The Bank has been taking precautionary measures prudently at all branches, including more frequent deep cleaning and disinfection of branch premises on top of the regular daily cleaning schedule, all employees are requested to measure their body temperature before work and to put on surgical masks at work. The Bank always reminds its staff to regularly wash and sanitise their hands. Staff of the Bank would help customers to check body temperature when entering the branches and customers are encouraged to put on surgical masks. Hand sanitizer is offered in branches for use, if needed.

The Bank is committed to maintaining quality banking services. During the special circumstances, customers are advised to use the Bank’s internet banking to meet their banking needs. For enquiries, please call the Bank’s Customer Service Hotline at 223 95559.

Please scan the below QR code to visit our website for branches location if necessary:



2022-09-03

Bank of Communications (Hong Kong) Announces Branch Service Change Update
Bank of Communications (Hong Kong) Limited holds the health and safety of our customers and employees in the highest regard. In view of the latest COVID-19 situation, we now update our precautionary measures and our service arrangements.
 
 
Services of the following retail branches have been adjusted as individual staff members were preliminarily tested positive for COVID-19:

Branch Name Address Closing Date Re-Opening Date
Hong Kong Island
Kennedy Town Branch G/F., 113-119 Belcher's Street, Kennedy Town, Hong Kong 3 September
(Saturday)
5 September
(Monday)
Taikoo Shing Branch Shop 38, G/F., CityPlaza 2, 18 Taikoo Shing Road, Hong Kong 3 September
(Saturday)
5 September
(Monday)
 

The Bank has been taking precautionary measures prudently at all branches, including more frequent deep cleaning and disinfection of branch premises on top of the regular daily cleaning schedule, all employees are requested to measure their body temperature before work and to put on surgical masks at work. The Bank always reminds its staff to regularly wash and sanitise their hands. Staff of the Bank would help customers to check body temperature when entering the branches and customers are encouraged to put on surgical masks. Hand sanitizer is offered in branches for use, if needed.

The Bank is committed to maintaining quality banking services. During the special circumstances, customers are advised to use the Bank’s internet banking to meet their banking needs. For enquiries, please call the Bank’s Customer Service Hotline at 223 95559.

Please scan the below QR code to visit our website for branches location if necessary:



2022-09-01

Bank of Communications (Hong Kong) Announces Branch Service Change Update
Bank of Communications (Hong Kong) Limited holds the health and safety of our customers and employees in the highest regard. In view of the latest COVID-19 situation, we now update our precautionary measures and our service arrangements.
 
 
Services of the following retail branch have been adjusted as individual staff member was preliminarily tested positive for COVID-19:

Branch Name Address Closing Date Re-Opening Date
New Territories
Sha Tsui Road Branch Shops Nos. 3-5 on G/F., Kwong Ming Building, 120-130 Sha Tsui Road, Tsuen Wan, New Territories 1 September
(Thursday)
2 September
(Friday)
 

The Bank has been taking precautionary measures prudently at all branches, including more frequent deep cleaning and disinfection of branch premises on top of the regular daily cleaning schedule, all employees are requested to measure their body temperature before work and to put on surgical masks at work. The Bank always reminds its staff to regularly wash and sanitise their hands. Staff of the Bank would help customers to check body temperature when entering the branches and customers are encouraged to put on surgical masks. Hand sanitizer is offered in branches for use, if needed.

The Bank is committed to maintaining quality banking services. During the special circumstances, customers are advised to use the Bank’s internet banking to meet their banking needs. For enquiries, please call the Bank’s Customer Service Hotline at 223 95559.

Please scan the below QR code to visit our website for branches location if necessary:



2022-08-30

Bank of Communications (Hong Kong) Announces Branch Service Change Update
Bank of Communications (Hong Kong) Limited holds the health and safety of our customers and employees in the highest regard. In view of the latest COVID-19 situation, we now update our precautionary measures and our service arrangements.
 
 
Services of the following retail branches have been adjusted as individual staff members were preliminarily tested positive for COVID-19:

Branch Name Address Closing Date Re-Opening Date
Hong Kong Island
Business Department Unit B B/F & G/F, Unit C G/F, Wheelock House, 20 Pedder Street, Central, Hong Kong 30 August
(Tuesday)
31 August
(Wednesday)
Kowloon
Tokwawan Branch Shop 1-3, G/F., Ocean Mansion, 370-376 Ma Tau Wai Road, Tokwawan, Kowloon 30 August
(Tuesday)
31 August
(Wednesday)
New Territories
Market Street Branch G/F., 49-55 Tsuen Wan Market Street, Tsuen Wan, New Territories 30 August
(Tuesday)
31 August
(Wednesday)
Tai Po Branch Shop No. 1, 2, 26 & 27, G/F., Wing Fai Plaza, 29-35 Ting Kok Road, Tai Po, New Territories 30 August
(Tuesday)
31 August
(Wednesday)
 

The Bank has been taking precautionary measures prudently at all branches, including more frequent deep cleaning and disinfection of branch premises on top of the regular daily cleaning schedule, all employees are requested to measure their body temperature before work and to put on surgical masks at work. The Bank always reminds its staff to regularly wash and sanitise their hands. Staff of the Bank would help customers to check body temperature when entering the branches and customers are encouraged to put on surgical masks. Hand sanitizer is offered in branches for use, if needed.

The Bank is committed to maintaining quality banking services. During the special circumstances, customers are advised to use the Bank’s internet banking to meet their banking needs. For enquiries, please call the Bank’s Customer Service Hotline at 223 95559.

Please scan the below QR code to visit our website for branches location if necessary:



2022-08-26

Bank of Communications (Hong Kong) Announces Branch Service Change Update
Bank of Communications (Hong Kong) Limited holds the health and safety of our customers and employees in the highest regard. In view of the latest COVID-19 situation, we now update our precautionary measures and our service arrangements.
 
 
Services of the following retail branch have been adjusted as individual staff member was preliminarily tested positive for COVID-19:

Branch Name Address Closing Date Re-Opening Date
New Territories

Nina Tower Wealth Management Centre

Suite 2304 on 23/F, Tower 2, Nina Tower, No. 8, Yeung Uk Road, Tsuen Wan, New Territories 26 August
(Friday)
27 August
(Saturday)
 

The Bank has been taking precautionary measures prudently at all branches, including more frequent deep cleaning and disinfection of branch premises on top of the regular daily cleaning schedule, all employees are requested to measure their body temperature before work and to put on surgical masks at work. The Bank always reminds its staff to regularly wash and sanitise their hands. Staff of the Bank would help customers to check body temperature when entering the branches and customers are encouraged to put on surgical masks. Hand sanitizer is offered in branches for use, if needed.

The Bank is committed to maintaining quality banking services. During the special circumstances, customers are advised to use the Bank’s internet banking to meet their banking needs. For enquiries, please call the Bank’s Customer Service Hotline at 223 95559.

Please scan the below QR code to visit our website for branches location if necessary:



2022-08-24

Bank of Communications (Hong Kong) Announces Branch Service Change Update
Bank of Communications (Hong Kong) Limited holds the health and safety of our customers and employees in the highest regard. In view of the latest COVID-19 situation, we now update our precautionary measures and our service arrangements.
 
 
Services of the following retail branches have been adjusted as individual staff members were preliminarily tested positive for COVID-19

Branch Name Address Closing Date Re-Opening Date
Hong Kong Island
Siu Sai Wan Branch Shop No. 217A-217B, Siu Sai Wan Plaza, Siu Sai Wan Estate, Hong Kong 24 August
(Wednesday)
25 August
(Thursday)
Shau Kei Wan Branch Shop 2-3, G/F., Tung Fai Building, 161-165 Shau Kei Wan Main Street East, Hong Kong 24 August
(Wednesday)
25 August
(Thursday)
 

The Bank has been taking precautionary measures prudently at all branches, including more frequent deep cleaning and disinfection of branch premises on top of the regular daily cleaning schedule, all employees are requested to measure their body temperature before work and to put on surgical masks at work. The Bank always reminds its staff to regularly wash and sanitise their hands. Staff of the Bank would help customers to check body temperature when entering the branches and customers are encouraged to put on surgical masks. Hand sanitizer is offered in branches for use, if needed.

The Bank is committed to maintaining quality banking services. During the special circumstances, customers are advised to use the Bank’s internet banking to meet their banking needs. For enquiries, please call the Bank’s Customer Service Hotline at 223 95559.

Please scan the below QR code to visit our website for branches location if necessary:



2022-08-23

Bank of Communications (Hong Kong) Announces Branch Service Change Update
Bank of Communications (Hong Kong) Limited holds the health and safety of our customers and employees in the highest regard. In view of the latest COVID-19 situation, we now update our precautionary measures and our service arrangements.
 
 
Services of the following retail branch have been adjusted as individual staff member was preliminarily tested positive for COVID-19:

Branch Name Address Closing Date Re-Opening Date
Hong Kong Island
Business Department Unit B B/F & G/F, Unit C G/F, Wheelock House, 20 Pedder Street, Central, Hong Kong 23 August
(Tuesday)
24 August
(Wednesday)
 

The Bank has been taking precautionary measures prudently at all branches, including more frequent deep cleaning and disinfection of branch premises on top of the regular daily cleaning schedule, all employees are requested to measure their body temperature before work and to put on surgical masks at work. The Bank always reminds its staff to regularly wash and sanitise their hands. Staff of the Bank would help customers to check body temperature when entering the branches and customers are encouraged to put on surgical masks. Hand sanitizer is offered in branches for use, if needed.

The Bank is committed to maintaining quality banking services. During the special circumstances, customers are advised to use the Bank’s internet banking to meet their banking needs. For enquiries, please call the Bank’s Customer Service Hotline at 223 95559.

Please scan the below QR code to visit our website for branches location if necessary:



2022-08-22

Subscription Channels for Silver Bond issued by The Government of The Hong Kong Special Administrative Region

Subscription Channels for Silver Bond issued by The Government of The Hong Kong Special Administrative Region

 

From 23 August 2022 9:00 a.m. till 2 September 2022 2:00 p.m., customers, who subscribe the Government of Hong Kong Special Administrative Region Silver Bond through our branches, internet banking, mobile banking or subscription hotline, will enjoy 7 fee waiver including Subscription Handling Fee, Buy Transaction Fee, Sell Transaction Fee, Redemption Fee at maturity, Custodian Fee, Cash Collection Fee and Service charge for Transfer In of bond. (Service charge for Transfer Out of bond is applied (if applicable), please refer to “Charges of Retail Banking Services” for details). Investment involves risks. Please click here for details.



2022-08-17

Bank of Communications (Hong Kong) Announces Branch Service Change Update
Bank of Communications (Hong Kong) Limited holds the health and safety of our customers and employees in the highest regard. In view of the latest COVID-19 situation, we now update our precautionary measures and our service arrangements.
 
 
Services of the following retail branches have been adjusted as individual staff members were preliminarily tested positive for COVID-19:

Branch Name Address Closing Date Re-Opening Date
Kowloon
Hunghom Branch Shop A6, G/F., Whampoa Estate Planet Square, 1-3 Tak Man Street, Kowloon 17 August
(Wednesday)
18 August
(Thursday)
New Territories
Shatin City One Branch Shop 188, 1/F., Fortune City One, City One Shatin, New Territories 17 August
(Wednesday)
18 August
(Thursday)

 

The Bank has been taking precautionary measures prudently at all branches, including more frequent deep cleaning and disinfection of branch premises on top of the regular daily cleaning schedule, all employees are requested to measure their body temperature before work and to put on surgical masks at work. The Bank always reminds its staff to regularly wash and sanitise their hands. Staff of the Bank would help customers to check body temperature when entering the branches and customers are encouraged to put on surgical masks. Hand sanitizer is offered in branches for use, if needed.

The Bank is committed to maintaining quality banking services. During the special circumstances, customers are advised to use the Bank’s internet banking to meet their banking needs. For enquiries, please call the Bank’s Customer Service Hotline at 223 95559.

Please scan the below QR code to visit our website for branches location if necessary:



2022-08-16

Bank of Communications (Hong Kong) Announces Branch Service Change Update
Bank of Communications (Hong Kong) Limited holds the health and safety of our customers and employees in the highest regard. In view of the latest COVID-19 situation, we now update our precautionary measures and our service arrangements.
 
 
Services of the following retail branches have been adjusted as individual staff members were preliminarily tested positive for COVID-19:

Branch Name Address Closing Date Re-Opening Date
Hong Kong Island
Business Department Unit B B/F & G/F, Unit C G/F, Wheelock House, 20 Pedder Street, Central, Hong Kong 16 August
(Tuesday)
17 August
(Wednesday)
New Territories
Yuen Long Branch Shop 2B, G/F, Man Yu Building, 2-14 Tai Fung Street, Yuen Long, New Territories 16 August
(Tuesday)
17 August
(Wednesday)
 

The Bank has been taking precautionary measures prudently at all branches, including more frequent deep cleaning and disinfection of branch premises on top of the regular daily cleaning schedule, all employees are requested to measure their body temperature before work and to put on surgical masks at work. The Bank always reminds its staff to regularly wash and sanitise their hands. Staff of the Bank would help customers to check body temperature when entering the branches and customers are encouraged to put on surgical masks. Hand sanitizer is offered in branches for use, if needed.

The Bank is committed to maintaining quality banking services. During the special circumstances, customers are advised to use the Bank’s internet banking to meet their banking needs. For enquiries, please call the Bank’s Customer Service Hotline at 223 95559.

Please scan the below QR code to visit our website for branches location if necessary:



2022-08-15

Bank of Communications (Hong Kong) Announces Branch Service Change Update
Bank of Communications (Hong Kong) Limited holds the health and safety of our customers and employees in the highest regard. In view of the latest COVID-19 situation, we now update our precautionary measures and our service arrangements.
 
 
Services of the following retail branch have been adjusted as individual staff member was preliminarily tested positive for COVID-19:

Branch Name Address Closing Date Re-Opening Date
Hong Kong Island
Wanchai Branch Shop B on G/F., Johnston Court, 32-34 Johnston Road, Hong Kong 15 August
(Monday)
16 August
(Tuesday)
 

The Bank has been taking precautionary measures prudently at all branches, including more frequent deep cleaning and disinfection of branch premises on top of the regular daily cleaning schedule, all employees are requested to measure their body temperature before work and to put on surgical masks at work. The Bank always reminds its staff to regularly wash and sanitise their hands. Staff of the Bank would help customers to check body temperature when entering the branches and customers are encouraged to put on surgical masks. Hand sanitizer is offered in branches for use, if needed.

The Bank is committed to maintaining quality banking services. During the special circumstances, customers are advised to use the Bank’s internet banking to meet their banking needs. For enquiries, please call the Bank’s Customer Service Hotline at 223 95559.

Please scan the below QR code to visit our website for branches location if necessary:



2022-08-12

Bank of Communications (Hong Kong) Announces Branch Service Change Update
Bank of Communications (Hong Kong) Limited holds the health and safety of our customers and employees in the highest regard. In view of the latest COVID-19 situation, we now update our precautionary measures and our service arrangements.
 
 
Services of the following retail branch have been adjusted as individual staff member was preliminarily tested positive for COVID-19:

Branch Name Address Closing Date Re-Opening Date
Hong Kong Island
Hennessy Road Branch G/F., Bank of Communications Building., 368 Hennessy Road, Hong Kong 12 August
(Friday)
13 August
(Saturday)
 

The Bank has been taking precautionary measures prudently at all branches, including more frequent deep cleaning and disinfection of branch premises on top of the regular daily cleaning schedule, all employees are requested to measure their body temperature before work and to put on surgical masks at work. The Bank always reminds its staff to regularly wash and sanitise their hands. Staff of the Bank would help customers to check body temperature when entering the branches and customers are encouraged to put on surgical masks. Hand sanitizer is offered in branches for use, if needed.

The Bank is committed to maintaining quality banking services. During the special circumstances, customers are advised to use the Bank’s internet banking to meet their banking needs. For enquiries, please call the Bank’s Customer Service Hotline at 223 95559.

Please scan the below QR code to visit our website for branches location if necessary:



2022-08-05

Optimizing of statement service for Precious Metals And FX Margin Trading Services

To provide better and more efficient banking services to customers, starting from August 24, 2022, Bank of Communications (Hong Kong) Ltd. will optimize the statement service for Precious Metals And FX Margin Trading Services. Please click here to download the relevant “Customer Notice”.


Bank of Communications (Hong Kong) Announces Branch Service Change Update
Bank of Communications (Hong Kong) Limited holds the health and safety of our customers and employees in the highest regard. In view of the latest COVID-19 situation, we now update our precautionary measures and our service arrangements.
 
 
Services of the following retail branches have been adjusted as individual staff members were preliminarily tested positive for COVID-19:

Branch Name Address Closing Date Re-Opening Date
Hong Kong Island
Hennessy Road Branch G/F., Bank of Communications Building., 368 Hennessy Road, Hong Kong 12 August
(Friday)
13 August
(Saturday)
 

The Bank has been taking precautionary measures prudently at all branches, including more frequent deep cleaning and disinfection of branch premises on top of the regular daily cleaning schedule, all employees are requested to measure their body temperature before work and to put on surgical masks at work. The Bank always reminds its staff to regularly wash and sanitise their hands. Staff of the Bank would help customers to check body temperature when entering the branches and customers are encouraged to put on surgical masks. Hand sanitizer is offered in branches for use, if needed.

The Bank is committed to maintaining quality banking services. During the special circumstances, customers are advised to use the Bank’s internet banking to meet their banking needs. For enquiries, please call the Bank’s Customer Service Hotline at 223 95559.

Please scan the below QR code to visit our website for branches location if necessary:



2022-08-03

Bank of Communications (Hong Kong) Announces Branch Service Change Update
Bank of Communications (Hong Kong) Limited holds the health and safety of our customers and employees in the highest regard. In view of the latest COVID-19 situation, we now update our precautionary measures and our service arrangements.
 
 
Services of the following retail branches have been adjusted as individual staff members were preliminarily tested positive for COVID-19:

Branch Name Address Closing Date Re-Opening Date
Kowloon
Jordan Road Branch 1/F., Booman Building, 37U Jordan Road, Kowloon 3 August
(Wednesday)
4 August
(Thursday)
Hunghom Branch Shop A6, G/F., Whampoa Estate Planet Square, 1-3 Tak Man Street, Kowloon 3 August
(Wednesday)
4 August
(Thursday)
 

The Bank has been taking precautionary measures prudently at all branches, including more frequent deep cleaning and disinfection of branch premises on top of the regular daily cleaning schedule, all employees are requested to measure their body temperature before work and to put on surgical masks at work. The Bank always reminds its staff to regularly wash and sanitise their hands. Staff of the Bank would help customers to check body temperature when entering the branches and customers are encouraged to put on surgical masks. Hand sanitizer is offered in branches for use, if needed.

The Bank is committed to maintaining quality banking services. During the special circumstances, customers are advised to use the Bank’s internet banking to meet their banking needs. For enquiries, please call the Bank’s Customer Service Hotline at 223 95559.

Please scan the below QR code to visit our website for branches location if necessary:



2022-08-02

Bank of Communications (Hong Kong) Announces Branch Service Change Update
Bank of Communications (Hong Kong) Limited holds the health and safety of our customers and employees in the highest regard. In view of the latest COVID-19 situation, we now update our precautionary measures and our service arrangements.
 
 
Services of the following retail branch have been adjusted as individual staff member was preliminarily tested positive for COVID-19:

Branch Name Address Closing Date Re-Opening Date
Hong Kong Island
North Point Branch
Shops Nos. 1-4 on G/F., Maylun Apartments, 442-456 King's Road, North Point, Hong Kong 2 August
(Tuesday)
3 August
(Wednesday)
Portion B of Shop 13, G/F, King's Tower, No. 480 King's Road, North Point, Hong Kong
 

The Bank has been taking precautionary measures prudently at all branches, including more frequent deep cleaning and disinfection of branch premises on top of the regular daily cleaning schedule, all employees are requested to measure their body temperature before work and to put on surgical masks at work. The Bank always reminds its staff to regularly wash and sanitise their hands. Staff of the Bank would help customers to check body temperature when entering the branches and customers are encouraged to put on surgical masks. Hand sanitizer is offered in branches for use, if needed.

The Bank is committed to maintaining quality banking services. During the special circumstances, customers are advised to use the Bank’s internet banking to meet their banking needs. For enquiries, please call the Bank’s Customer Service Hotline at 223 95559.

Please scan the below QR code to visit our website for branches location if necessary:



2022-08-01

Bank of Communications (Hong Kong) Announces Branch Service Change Update
Bank of Communications (Hong Kong) Limited holds the health and safety of our customers and employees in the highest regard. In view of the latest COVID-19 situation, we now update our precautionary measures and our service arrangements.
 
 
Services of the following retail branch have been adjusted as individual staff member was preliminarily tested positive for COVID-19:

Branch Name Address Closing Date Re-Opening Date
Hong Kong Island
Business Department Unit B B/F & G/F, Unit C G/F, Wheelock House, 20 Pedder Street, Central, Hong Kong 1 August
(Monday)
2 August
(Tuesday)
 

The Bank has been taking precautionary measures prudently at all branches, including more frequent deep cleaning and disinfection of branch premises on top of the regular daily cleaning schedule, all employees are requested to measure their body temperature before work and to put on surgical masks at work. The Bank always reminds its staff to regularly wash and sanitise their hands. Staff of the Bank would help customers to check body temperature when entering the branches and customers are encouraged to put on surgical masks. Hand sanitizer is offered in branches for use, if needed.

The Bank is committed to maintaining quality banking services. During the special circumstances, customers are advised to use the Bank’s internet banking to meet their banking needs. For enquiries, please call the Bank’s Customer Service Hotline at 223 95559.

Please scan the below QR code to visit our website for branches location if necessary:



2022-07-29

Bank of Communications (Hong Kong) Announces Branch Service Change Update
Bank of Communications (Hong Kong) Limited holds the health and safety of our customers and employees in the highest regard. In view of the latest COVID-19 situation, we now update our precautionary measures and our service arrangements.
 
 
Services of the following retail branches have been adjusted as individual staff members were preliminarily tested positive for COVID-19:

Branch Name Address Closing Date Re-Opening Date
Kowloon
Jordan Road Branch 1/F., Booman Building, 37U Jordan Road, Kowloon 26 July (Tuesday) 29 July (Friday)
New Territories
Market Street Branch G/F., 49-55 Tsuen Wan Market Street, Tsuen Wan, New Territories 28 July (Thursday) 1 August (Monday)
Sheung Shui Branch Shops 1010-1014, G/F., Sheung Shui Centre, Sheung Shui, New Territories 28 July (Thursday) 1 August (Monday)
Tuen Mun Branch Shops 7-8 on G/F, Castle Peak Lin Won Building, 2-4 Yan Ching Street, Tuen Mun, New Territories 29 July (Friday) 1 August (Monday)
 

The Bank has been taking precautionary measures prudently at all branches, including more frequent deep cleaning and disinfection of branch premises on top of the regular daily cleaning schedule, all employees are requested to measure their body temperature before work and to put on surgical masks at work. The Bank always reminds its staff to regularly wash and sanitise their hands. Staff of the Bank would help customers to check body temperature when entering the branches and customers are encouraged to put on surgical masks. Hand sanitizer is offered in branches for use, if needed.

The Bank is committed to maintaining quality banking services. During the special circumstances, customers are advised to use the Bank’s internet banking to meet their banking needs. For enquiries, please call the Bank’s Customer Service Hotline at 223 95559.

Please scan the below QR code to visit our website for branches location if necessary:


Winner List of 2022 Q1 Internet Banking Services Reward Campaign Online Transaction Lucky Lottery
For the winner list of 2022 Q1 Internet Banking Services Reward Campaign Online Transaction Lucky Lottery, please click here.
Notice of adjustment of General Terms and Conditions for Banking Services
With effect from 29 August 2022, our General Terms & Conditions for Banking Services, Terms and Conditions for General Investment Services and Charges of Retail Banking Services will be adjusted, please click here to download the “Customer Notice” and please click here to download the Personal Data (Privacy) Ordinance.


2022-07-28

Bank of Communications (Hong Kong) Announces Branch Service Change Update
Bank of Communications (Hong Kong) Limited holds the health and safety of our customers and employees in the highest regard. In view of the latest COVID-19 situation, we now update our precautionary measures and our service arrangements.
 
 
Services of the following retail branches have been adjusted as individual staff members were preliminarily tested positive for COVID-19:

Branch Name Address Closing Date Re-Opening Date
Kowloon
Jordan Road Branch 1/F., Booman Building, 37U Jordan Road, Kowloon 26 July (Tuesday) 29 July (Friday)
New Territories
Market Street Branch G/F., 49-55 Tsuen Wan Market Street, Tsuen Wan, New Territories 28 July (Thursday) 1 August (Monday)
Sheung Shui Branch Shops 1010-1014, G/F., Sheung Shui Centre, Sheung Shui, New Territories 28 July (Thursday) 1 August (Monday)
 

The Bank has been taking precautionary measures prudently at all branches, including more frequent deep cleaning and disinfection of branch premises on top of the regular daily cleaning schedule, all employees are requested to measure their body temperature before work and to put on surgical masks at work. The Bank always reminds its staff to regularly wash and sanitise their hands. Staff of the Bank would help customers to check body temperature when entering the branches and customers are encouraged to put on surgical masks. Hand sanitizer is offered in branches for use, if needed.

The Bank is committed to maintaining quality banking services. During the special circumstances, customers are advised to use the Bank’s internet banking to meet their banking needs. For enquiries, please call the Bank’s Customer Service Hotline at 223 95559.

Please scan the below QR code to visit our website for branches location if necessary:



2022-07-26

Bank of Communications (Hong Kong) Announces Branch Service Change Update
Bank of Communications (Hong Kong) Limited holds the health and safety of our customers and employees in the highest regard. In view of the latest COVID-19 situation, we now update our precautionary measures and our service arrangements.
 
 
Services of the following retail branches have been adjusted as follow as the staff members were preliminarily tested positive for COVID-19:

Branch Name Address Closing Date Re-Opening Date
Hong Kong Island
Shau Kei Wan Branch Shop 2-3, G/F., Tung Fai Building, 161-165 Shau Kei Wan Main Street East, Hong Kong 26 July (Tuesday) 27 July (Wednesday)
Kowloon
Jordan Road Branch 1/F., Booman Building, 37U Jordan Road, Kowloon 26 July (Tuesday) 29 July (Friday)
 

The Bank has been taking precautionary measures prudently at all branches, including more frequent deep cleaning and disinfection of branch premises on top of the regular daily cleaning schedule, all employees are requested to measure their body temperature before work and to put on surgical masks at work. The Bank always reminds its staff to regularly wash and sanitise their hands. Staff of the Bank would help customers to check body temperature when entering the branches and customers are encouraged to put on surgical masks. Hand sanitizer is offered in branches for use, if needed.

The Bank is committed to maintaining quality banking services. During the special circumstances, customers are advised to use the Bank’s internet banking to meet their banking needs. For enquiries, please call the Bank’s Customer Service Hotline at 223 95559.

Please scan the below QR code to visit our website for branches location if necessary:



2022-07-25

Bank of Communications (Hong Kong) Announces Branch Service Change Update
Bank of Communications (Hong Kong) Limited holds the health and safety of our customers and employees in the highest regard. In view of the latest COVID-19 situation, we now update our precautionary measures and our service arrangements.
 
 
Services of the following retail branch will be suspended on 26 July (Tuesday) as a staff member was preliminarily tested positive for COVID-19 and will be resumed on 27 July (Wednesday) onwards :

Branch Name Address
Hong Kong Island
Shau Kei Wan Branch
Shop 2-3, G/F., Tung Fai Building, 161-165 Shau Kei Wan Main Street East, Hong Kong
 

The Bank has been taking precautionary measures prudently at all branches, including more frequent deep cleaning and disinfection of branch premises on top of the regular daily cleaning schedule, all employees are requested to measure their body temperature before work and to put on surgical masks at work. The Bank always reminds its staff to regularly wash and sanitise their hands. Staff of the Bank would help customers to check body temperature when entering the branches and customers are encouraged to put on surgical masks. Hand sanitizer is offered in branches for use, if needed.

The Bank is committed to maintaining quality banking services. During the special circumstances, customers are advised to use the Bank’s internet banking to meet their banking needs. For enquiries, please call the Bank’s Customer Service Hotline at 223 95559.

Please scan the below QR code to visit our website for branches location if necessary:



2022-07-22

Bank of Communications (Hong Kong) Announces Branch Service Change Update
Bank of Communications (Hong Kong) Limited holds the health and safety of our customers and employees in the highest regard. In view of the latest COVID-19 situation, we now update our precautionary measures and our service arrangements.
 
 
Services of the following retail branch have been suspended with effect from 22 July (Friday) until 23 July (Saturday) as a staff member was preliminarily tested positive for COVID-19 and will be resumed from 25 July (Monday) onwards :

Branch Name Address
Hong Kong Island
Hennessy Road Branch
G/F., Bank of Communications Building., 368 Hennessy Road, Hong Kong
 

The Bank has been taking precautionary measures prudently at all branches, including more frequent deep cleaning and disinfection of branch premises on top of the regular daily cleaning schedule, all employees are requested to measure their body temperature before work and to put on surgical masks at work. The Bank always reminds its staff to regularly wash and sanitise their hands. Staff of the Bank would help customers to check body temperature when entering the branches and customers are encouraged to put on surgical masks. Hand sanitizer is offered in branches for use, if needed.

The Bank is committed to maintaining quality banking services. During the special circumstances, customers are advised to use the Bank’s internet banking to meet their banking needs. For enquiries, please call the Bank’s Customer Service Hotline at 223 95559.

Please scan the below QR code to visit our website for branches location if necessary:



2022-07-19

Bank of Communications (Hong Kong) Announces Branch Service Change Update
Bank of Communications (Hong Kong) Limited holds the health and safety of our customers and employees in the highest regard. In view of the latest COVID-19 situation, we now update our precautionary measures and our service arrangements.
 
 
Services of the following retail branch will be resumed from 20 July (Wednesday) onwards :
Branch Name Address
Kowloon
Tokwawan Branch
Shop 1-3, G/F., Ocean Mansion, 370-376 Ma Tau Wai Road, Tokwawan, Kowloon
 

The Bank has been taking precautionary measures prudently at all branches, including more frequent deep cleaning and disinfection of branch premises on top of the regular daily cleaning schedule, all employees are requested to measure their body temperature before work and to put on surgical masks at work. The Bank always reminds its staff to regularly wash and sanitise their hands. Staff of the Bank would help customers to check body temperature when entering the branches and customers are encouraged to put on surgical masks. Hand sanitizer is offered in branches for use, if needed.

The Bank is committed to maintaining quality banking services. During the special circumstances, customers are advised to use the Bank’s internet banking to meet their banking needs. For enquiries, please call the Bank’s Customer Service Hotline at 223 95559.

Please scan the below QR code to visit our website for branches location if necessary:



2022-07-18

Bank of Communications (Hong Kong) Announces Branch Service Change Update
Bank of Communications (Hong Kong) Limited holds the health and safety of our customers and employees in the highest regard. In view of the latest COVID-19 situation, we now update our precautionary measures and our service arrangements.
 
 
Services of the following retail branch have been suspended with effect from 18 July (Monday) until further notice as a staff member was preliminarily tested positive for COVID-19:
Branch Name Address
Kowloon
Tokwawan Branch
Shop 1-3, G/F., Ocean Mansion, 370-376 Ma Tau Wai Road, Tokwawan, Kowloon
 

The Bank has been taking precautionary measures prudently at all branches, including more frequent deep cleaning and disinfection of branch premises on top of the regular daily cleaning schedule, all employees are requested to measure their body temperature before work and to put on surgical masks at work. The Bank always reminds its staff to regularly wash and sanitise their hands. Staff of the Bank would help customers to check body temperature when entering the branches and customers are encouraged to put on surgical masks. Hand sanitizer is offered in branches for use, if needed.

The Bank is committed to maintaining quality banking services. During the special circumstances, customers are advised to use the Bank’s internet banking to meet their banking needs. For enquiries, please call the Bank’s Customer Service Hotline at 223 95559.

Please scan the below QR code to visit our website for branches location if necessary:



2022-07-09

Bank of Communications (Hong Kong) Announces Branch Service Change Update
Bank of Communications (Hong Kong) Limited holds the health and safety of our customers and employees in the highest regard. In view of the latest COVID-19 situation, we now update our precautionary measures and our service arrangements.
 
 
Services of the following retail branch will be resumed from 11 July (Monday) onwards :
Branch Name Address
Hong Kong Island
Hennessy Road Branch G/F., Bank of Communications Building., 368 Hennessy Road, Hong Kong
 

The Bank has been taking precautionary measures prudently at all branches, including more frequent deep cleaning and disinfection of branch premises on top of the regular daily cleaning schedule, all employees are requested to measure their body temperature before work and to put on surgical masks at work. The Bank always reminds its staff to regularly wash and sanitise their hands. Staff of the Bank would help customers to check body temperature when entering the branches and customers are encouraged to put on surgical masks. Hand sanitizer is offered in branches for use, if needed.

The Bank is committed to maintaining quality banking services. During the special circumstances, customers are advised to use the Bank’s internet banking to meet their banking needs. For enquiries, please call the Bank’s Customer Service Hotline at 223 95559.

Please scan the below QR code to visit our website for branches location if necessary:



2022-07-07

Bank of Communications (Hong Kong) Announces Branch Service Change Update
Bank of Communications (Hong Kong) Limited holds the health and safety of our customers and employees in the highest regard. In view of the latest COVID-19 situation, we now update our precautionary measures and our service arrangements.
 
 
Services of the following retail branch have been suspended since 7 July (Thursday) until further notice:
Branch Name Address
Hong Kong Island
Hennessy Road Branch
G/F., Bank of Communications Building., 368 Hennessy Road, Hong Kong
 

The Bank has been taking precautionary measures prudently at all branches, including more frequent deep cleaning and disinfection of branch premises on top of the regular daily cleaning schedule, all employees are requested to measure their body temperature before work and to put on surgical masks at work. The Bank always reminds its staff to regularly wash and sanitise their hands. Staff of the Bank would help customers to check body temperature when entering the branches and customers are encouraged to put on surgical masks. Hand sanitizer is offered in branches for use, if needed.

The Bank is committed to maintaining quality banking services. During the special circumstances, customers are advised to use the Bank’s internet banking to meet their banking needs. For enquiries, please call the Bank’s Customer Service Hotline at 223 95559.

Please scan the below QR code to visit our website for branches location if necessary:



2022-05-19

Mobile Token System Maintenance Notice

To improve our service, we have scheduled to upgrade our Mobile Token System. The Mobile Token and Biometric Authentication functions on Internet Banking Services, Mobile Banking Services and Securities Mobile Application will be unavailable from 1:00 am to 8:00 am on 22 May 2022 (Sunday). Customers are advised to make necessary arrangement in advance. We apologize for any inconvenience caused.

For enquiries, please contact our Customer Services Hotline at (852) 223 95559 during office hours.





2022-05-06

Mobile Token System Maintenance Notice

To improve our service, we have scheduled to upgrade our Mobile Token System. The Mobile Token and Biometric Authentication functions on Internet Banking Services, Mobile Banking Services and Securities Mobile Application will be unavailable from 1:00 am to 8:00 am on 8 May 2022 (Sunday). Customers are advised to make necessary arrangement in advance. We apologize for any inconvenience caused.

For enquiries, please contact our Customer Services Hotline at (852) 223 95559 during office hours.




2022-04-26

Contribute to the betterment of our environment, Switch to e-Statement / eAdvice

 

Various kinds of e-Statement / e-Advice are provided for viewing or downloading through our Internet Banking and Mobile Banking. The use of e-Statement / e-Advice services not only reduces the consumption of paper but also provides a convenient way for inquiring anytime and anywhere. Customers could get the latest e-Statement / e-Advice immediately via Internet banking and Mobile Banking without delay due to postal delivery, and save documents for further reference.

 
Registration for the e-Statement / e-Advice services is simple and convenient. Just login to Internet Banking or Mobile Banking and follow several simple steps to complete the enrolment.


Should you have any queries, please contact our Customer Services Hotline at (852) 223 95559.

 

 



2022-04-25

Subscription Channels for Retail Green Bonds issued by The Government of The Hong Kong Special Administrative Region

 

From 26 April 2022 9:00 a.m. till 6 May 2022 2:00 p.m., customers, who subscribe the Government of Hong Kong Special Administrative Region Retail Green Bonds through our branches, internet banking or mobile banking, will enjoy 7 fee waiver including Subscription Handling Fee, Buy Transaction Fee, Sell Transaction Fee, Redemption Fee at maturity, Custodian Fee, Cash Collection Fee and Service charge for Transfer In of bond. (Service charge for Transfer Out of bond is applied (if applicable), please refer to “Charges of Retail Banking Services” for details). Investment involves risks. Please click here for details.



2022-04-14

Bank of Communications (Hong Kong) Announces Branch Service Change Update

After assessing the latest COVID-19 situation, Bank of Communications (Hong Kong) Limited will resume normal working hours Note of all retail branches starting from 19 April 2022 (Tuesday).

 
Monday to Friday: 9:00am – 5:00pm

Saturday: 9:00am – 1:00pm


The Bank has been taking precautionary measures prudently at all branches, including more frequent deep cleaning and disinfection of branch premises on top of the regular daily cleaning schedule, all employees are requested to measure their body temperature before work and to put on surgical masks at work. Staff of the Bank would help customers to check body temperature when entering the branches and customers are encouraged to put on surgical masks. 


The Bank will continue to closely monitor the situation in order to adopt appropriate epidemic prevention measures and work.


The Bank is committed to maintaining quality banking services. During the special circumstances, customers are advised to use the Bank’s internet banking to meet their banking needs. For enquiries, please call the Bank’s Customer Service Hotline at 223 95559.


Please scan the below QR code to visit our website for branches location if necessary:

 

Note: Nina Tower Wealth Management Centre Mon - Fri : 11:00am- 7:00pm
                                                  Sat : 11:00am - 3:00pm



2022-04-12

Bank of Communications (Hong Kong) Announces Branch Service Change Update
Bank of Communications (Hong Kong) Limited holds the health and safety of our customers and employees in the highest regard. In view of the latest COVID-19 situation, we now update our precautionary measures and our service arrangements.
 
 
Services of the following retail branches will be resumed from 13 April (Wednesday):
Branch Name Address
Kowloon
Tokwawan Branch
Shop 1-3, G/F., Ocean Mansion, 370-376 Ma Tau Wai Road, Tokwawan, Kowloon
Jordan Road Branch
1/F., Booman Building, 37U Jordan Road, Kowloon
New Territories
Tai Po Branch
Shop No. 1, 2, 26 & 27, G/F., Wing Fai Plaza, 29-35 Ting Kok Road, Tai Po, New Territories
 

 
Service arrangement of all branches on Saturday
From 5 March (Saturday), services of all branches will be suspended on Saturday until further notice.


Business hours of retail branches will remain as Monday to Friday 9:00 am to 4:00 pm. The cut-off time of Cheque Deposit at our ATM machine will be adjusted to 4:00 pm from Monday to Friday. Cheques deposited after the cut-off time will be processed on the following clearing day.

The Bank has been taking precautionary measures prudently at all branches, including more frequent deep cleaning and disinfection of branch premises on top of the regular daily cleaning schedule, all employees are requested to measure their body temperature before work and to put on surgical masks at work. The Bank always reminds its staff to regularly wash and sanitise their hands. Staff of the Bank would help customers to check body temperature when entering the branches and customers are encouraged to put on surgical masks. Hand sanitizer is offered in branches for use, if needed.


The Bank is committed to maintaining quality banking services. During the special circumstances, customers are advised to use the Bank’s internet banking to meet their banking needs. For enquiries, please call the Bank’s Customer Service Hotline at 223 95559.

Please scan the below QR code to visit our website for branches location if necessary:



2022-04-08

Bank of Communications (Hong Kong) Announces Branch Service Change Update
Bank of Communications (Hong Kong) Limited holds the health and safety of our customers and employees in the highest regard. In view of the latest COVID-19 situation, we now update our precautionary measures and our service arrangements.
 
 
Services of the following retail branch has been suspended since 8 April (Friday) until further notice:
Branch Name Address
Kowloon
Jordan Road Branch
1/F., Booman Building, 37U Jordan Road, Kowloon
 
 
Services of the following retail branches will be resumed from 11 April (Monday):
Branch Name Address
Hong Kong Island
West Point Branch G/F., 327-333 Queen's Road West, Hong Kong
New Territories
Nina Tower Wealth
Management Centre
Suite 2304 on 23/F, Tower 2, Nina Tower, No. 8, Yeung Uk Road, Tsuen Wan, New Territories
 
 
Services of the following retail branches remain suspended until further notice:
Branch Name Address
Kowloon
Tokwawan Branch
Shop 1-3, G/F., Ocean Mansion, 370-376 Ma Tau Wai Road, Tokwawan, Kowloon
New Territories
Tai Po Branch
Shop No. 1, 2, 26 & 27, G/F., Wing Fai Plaza, 29-35 Ting Kok Road, Tai Po, New Territories

 
Service arrangement of all branches on Saturday
From 5 March (Saturday), services of all branches will be suspended on Saturday until further notice.


Business hours of retail branches will remain as Monday to Friday 9:00 am to 4:00 pm. The cut-off time of Cheque Deposit at our ATM machine will be adjusted to 4:00 pm from Monday to Friday. Cheques deposited after the cut-off time will be processed on the following clearing day.

The Bank has been taking precautionary measures prudently at all branches, including more frequent deep cleaning and disinfection of branch premises on top of the regular daily cleaning schedule, all employees are requested to measure their body temperature before work and to put on surgical masks at work. The Bank always reminds its staff to regularly wash and sanitise their hands. Staff of the Bank would help customers to check body temperature when entering the branches and customers are encouraged to put on surgical masks. Hand sanitizer is offered in branches for use, if needed.


The Bank is committed to maintaining quality banking services. During the special circumstances, customers are advised to use the Bank’s internet banking to meet their banking needs. For enquiries, please call the Bank’s Customer Service Hotline at 223 95559.

Please scan the below QR code to visit our website for branches location if necessary:


Notice on Bank of Communications (Hong Kong) Branch Services

Bank of Communications (Hong Kong) Limited was informed by one employee on 8 April (Friday) that he has preliminarily tested positive for COVID-19. The concerned branch is Jordan Road Branch. The Branch has been temporarily closed since 8 April (Friday) until further notice. Meanwhile, the Bank has already taken corresponding measures, including deep cleaning and disinfecting the Branch premises, all employees at the Branch will conduct viral testing and home quarantine.


Details of the concerned branch and the last working day of this employee is as follows:

Branch Name Address Last Working Day of the Employee
Jordan Road Branch
1/F., Booman Building, 37U Jordan Road, Kowloon 6 April (Wednesday)

 

Bank of Communications (Hong Kong) Limited holds the health and safety of our customers and employees in the highest regard. The prudent precautionary measures are implemented in all branches, including enhancing disinfection and cleaning, all employees are requested to measure their body temperature before work, to put on surgical masks at work and maintain social distancing, and the Bank arranges flexible working arrangements. Employees will check customers’ body temperature when entering the branches, and customers are encouraged to put on surgical masks. Hand sanitizer is available in branches for use, if needed.


For enquiries, please call the Bank’s Customer Service Hotline at 223 95559.



2022-04-06

Bank of Communications (Hong Kong) Announces Branch Service Change Update
Bank of Communications (Hong Kong) Limited holds the health and safety of our customers and employees in the highest regard. In view of the latest COVID-19 situation, we now update our precautionary measures and our service arrangements.
 
 
Services of the following retail branches have been suspended since 6 April (Wednesday) until further notice:
Branch Name Address
Kowloon
Tokwawan Branch
Shop 1-3, G/F., Ocean Mansion, 370-376 Ma Tau Wai Road, Tokwawan, Kowloon
New Territories
Tai Po Branch
Shop No. 1, 2, 26 & 27, G/F., Wing Fai Plaza, 29-35 Ting Kok Road, Tai Po, New Territories
 
 
Services of the following retail branches will be resumed from 7 April (Thursday):
Branch Name Address
Hong Kong Island
North Point Branch Shops Nos. 1-4 on G/F., Maylun Apartments, 442-456 King's Road, North Point, Hong Kong
Portion B of Shop 13, G/F, King's Tower, No. 480 King's Road, North Point, Hong Kong
Kowloon
Ngau Tau Kok Branch Shop G1 & G2, G/F., Phase I, Amoy Plaza, 77 Ngau Tau Kok Road, Kowloon
Jordan Road Branch 1/F., Booman Building, 37U Jordan Road, Kowloon
New Territories
Fanling Branch Shop No. 84A-84B, G/F., Flora Plaza, Fanling, New Territories
 
 
Services of the following retail branches remain suspended until further notice:
Branch Name Address
Hong Kong Island
West Point Branch G/F., 327-333 Queen's Road West, Hong Kong
New Territories
Nina Tower Wealth
Management Centre
Suite 2304 on 23/F, Tower 2, Nina Tower, No. 8, Yeung Uk Road, Tsuen Wan, New Territories

 
Service arrangement of all branches on Saturday
From 5 March (Saturday), services of all branches will be suspended on Saturday until further notice.


Business hours of retail branches will remain as Monday to Friday 9:00 am to 4:00 pm. The cut-off time of Cheque Deposit at our ATM machine will be adjusted to 4:00 pm from Monday to Friday. Cheques deposited after the cut-off time will be processed on the following clearing day.

The Bank has been taking precautionary measures prudently at all branches, including more frequent deep cleaning and disinfection of branch premises on top of the regular daily cleaning schedule, all employees are requested to measure their body temperature before work and to put on surgical masks at work. The Bank always reminds its staff to regularly wash and sanitise their hands. Staff of the Bank would help customers to check body temperature when entering the branches and customers are encouraged to put on surgical masks. Hand sanitizer is offered in branches for use, if needed.


The Bank is committed to maintaining quality banking services. During the special circumstances, customers are advised to use the Bank’s internet banking to meet their banking needs. For enquiries, please call the Bank’s Customer Service Hotline at 223 95559.

Please scan the below QR code to visit our website for branches location if necessary:


Notice on Bank of Communications (Hong Kong) Branch Services

Bank of Communications (Hong Kong) Limited was informed by two employees on 6 April (Wednesday) that they have preliminarily tested positive for COVID-19. The concerned branches are Tokwawan Branch and Tai Po Branch. The Branches have been temporarily closed since 6 April (Wednesday) until further notice. Meanwhile, the Bank has already taken corresponding measures, including deep cleaning and disinfecting the Branch premises, all employees at the Branch will conduct viral testing and home quarantine.


Details of the concerned branches and the last working days of these employees are as follows:

Branch Name Address Last Working Day of the Employee
Tokwawan Branch
Shop 1-3, G/F., Ocean Mansion, 370-376 Ma Tau Wai Road, Tokwawan, Kowloon 4 April (Monday)
Tai Po Branch
Shop No.1, 2, 26 & 27, G/F., Wing Fai Plaza, 29-35 Ting Kok Road, Tai Po, New Territories 4 April (Monday)

 

Bank of Communications (Hong Kong) Limited holds the health and safety of our customers and employees in the highest regard. The prudent precautionary measures are implemented in all branches, including enhancing disinfection and cleaning, all employees are requested to measure their body temperature before work, to put on surgical masks at work and maintain social distancing, and the Bank arranges flexible working arrangements. Employees will check customers’ body temperature when entering the branches, and customers are encouraged to put on surgical masks. Hand sanitizer is available in branches for use, if needed.


For enquiries, please call the Bank’s Customer Service Hotline at 223 95559.



2022-04-01

Bank of Communications (Hong Kong) Announces Branch Service Change Update
Bank of Communications (Hong Kong) Limited holds the health and safety of our customers and employees in the highest regard. In view of the latest COVID-19 situation, we now update our precautionary measures and our service arrangements.
 
 
Services of the following retail branch has been suspended since 1 April (Friday) until further notice:
Branch Name Address
New Territories
Nina Tower Wealth
Management Centre
Suite 2304 on 23/F, Tower 2, Nina Tower, No. 8, Yeung Uk Road, Tsuen Wan, New Territories
 
 
Services of the following retail branch will be resumed from 4 April (Monday):
Branch Name Address
New Territories
Tuen Mun Branch Shops 7-8 on G/F, Castle Peak Lin Won Building, 2-4 Yan Ching Street, Tuen Mun, New Territories
 
 
Services of the following retail branches remain suspended until further notice:
Branch Name Address
Hong Kong Island
North Point Branch Shops Nos. 1-4 on G/F., Maylun Apartments, 442-456 King's Road, North Point, Hong Kong
Portion B of Shop 13, G/F, King's Tower, No. 480 King's Road, North Point, Hong Kong
West Point Branch G/F., 327-333 Queen's Road West, Hong Kong
Kowloon
Ngau Tau Kok Branch Shop G1 & G2, G/F., Phase I, Amoy Plaza, 77 Ngau Tau Kok Road, Kowloon
Jordan Road Branch 1/F., Booman Building, 37U Jordan Road, Kowloon
New Territories
Fanling Branch Shop No. 84A-84B, G/F., Flora Plaza, Fanling, New Territories

 
Service arrangement of all branches on Saturday
From 5 March (Saturday), services of all branches will be suspended on Saturday until further notice.


Business hours of retail branches will remain as Monday to Friday 9:00 am to 4:00 pm. The cut-off time of Cheque Deposit at our ATM machine will be adjusted to 4:00 pm from Monday to Friday. Cheques deposited after the cut-off time will be processed on the following clearing day.

The Bank has been taking precautionary measures prudently at all branches, including more frequent deep cleaning and disinfection of branch premises on top of the regular daily cleaning schedule, all employees are requested to measure their body temperature before work and to put on surgical masks at work. The Bank always reminds its staff to regularly wash and sanitise their hands. Staff of the Bank would help customers to check body temperature when entering the branches and customers are encouraged to put on surgical masks. Hand sanitizer is offered in branches for use, if needed.


The Bank is committed to maintaining quality banking services. During the special circumstances, customers are advised to use the Bank’s internet banking to meet their banking needs. For enquiries, please call the Bank’s Customer Service Hotline at 223 95559.

Please scan the below QR code to visit our website for branches location if necessary:


Notice on Bank of Communications (Hong Kong) Branch Services

Bank of Communications (Hong Kong) Limited was informed by one employee on 1 April (Friday) that she has preliminarily tested positive for COVID-19. The concerned branch is Nina Tower Wealth Management Centre. The Branch has been temporarily closed since 1 April (Friday) until further notice. Meanwhile, the Bank has already taken corresponding measures, including deep cleaning and disinfecting the Branch premises, all employees at the Branch will conduct viral testing and home quarantine.


Details of the concerned branch and the last working day of this employee is as follows:

Branch Name Address Last Working Day of the Employee
Nina Tower Wealth
Management Centre
Suite 2304 on 23/F, Tower 2, Nina Tower, No. 8, Yeung Uk Road, Tsuen Wan, New Territories 31 March (Thursday)

 

Bank of Communications (Hong Kong) Limited holds the health and safety of our customers and employees in the highest regard. The prudent precautionary measures are implemented in all branches, including enhancing disinfection and cleaning, all employees are requested to measure their body temperature before work, to put on surgical masks at work and maintain social distancing, and the Bank arranges flexible working arrangements. Employees will check customers’ body temperature when entering the branches, and customers are encouraged to put on surgical masks. Hand sanitizer is available in branches for use, if needed.


For enquiries, please call the Bank’s Customer Service Hotline at 223 95559.



2022-03-31

Bank of Communications (Hong Kong) Announces Branch Service Change Update
Bank of Communications (Hong Kong) Limited holds the health and safety of our customers and employees in the highest regard. In view of the latest COVID-19 situation, we now update our precautionary measures and our service arrangements.
 
 
Services of the following retail branches will be resumed from 1 April (Friday):
Branch Name Address
Hong Kong Island
Taikoo Shing Branch Shop 38, G/F., CityPlaza 2, 18 Taikoo Shing Road, Hong Kong
New Territories
Ma On Shan Branch Shop Nos. 303-304, Level 3, Ma On Shan Plaza, 608 Sai Sha Road, Ma On Shan, New Territories
Sha Tsui Road Branch Shops Nos. 3-5 on G/F., Kwong Ming Building, 120-130 Sha Tsui Road, Tsuen Wan, New Territories
 
 
Services of the following retail branches remain suspended until further notice:
Branch Name Address
Hong Kong Island
North Point Branch Shops Nos. 1-4 on G/F., Maylun Apartments, 442-456 King's Road, North Point, Hong Kong
Portion B of Shop 13, G/F, King's Tower, No. 480 King's Road, North Point, Hong Kong
West Point Branch G/F., 327-333 Queen's Road West, Hong Kong
Kowloon
Ngau Tau Kok Branch Shop G1 & G2, G/F., Phase I, Amoy Plaza, 77 Ngau Tau Kok Road, Kowloon
Jordan Road Branch 1/F., Booman Building, 37U Jordan Road, Kowloon
New Territories
Fanling Branch Shop No. 84A-84B, G/F., Flora Plaza, Fanling, New Territories
Tuen Mun Branch Shops 7-8 on G/F, Castle Peak Lin Won Building, 2-4 Yan Ching Street, Tuen Mun, New Territories

 
Service arrangement of all branches on Saturday
From 5 March (Saturday), services of all branches will be suspended on Saturday until further notice.


Business hours of retail branches will remain as Monday to Friday 9:00 am to 4:00 pm. The cut-off time of Cheque Deposit at our ATM machine will be adjusted to 4:00 pm from Monday to Friday. Cheques deposited after the cut-off time will be processed on the following clearing day.

The Bank has been taking precautionary measures prudently at all branches, including more frequent deep cleaning and disinfection of branch premises on top of the regular daily cleaning schedule, all employees are requested to measure their body temperature before work and to put on surgical masks at work. The Bank always reminds its staff to regularly wash and sanitise their hands. Staff of the Bank would help customers to check body temperature when entering the branches and customers are encouraged to put on surgical masks. Hand sanitizer is offered in branches for use, if needed.


The Bank is committed to maintaining quality banking services. During the special circumstances, customers are advised to use the Bank’s internet banking to meet their banking needs. For enquiries, please call the Bank’s Customer Service Hotline at 223 95559.

Please scan the below QR code to visit our website for branches location if necessary:


BOCOM(HK)(the “Bank”) 2022 Mobile Banking Year of the Tiger Lottery Result Announcement

 

We hereby announce the winners list. For the winners list, please click here.

 

All rewards will be credited to the winners’ savings deposit or current deposit account of the Bank by 31st March 2022. Whichever account being credited to is subject to the Bank’s absolute discretion. The winners must be holding the Bank’s savings deposit or current deposit account and satisfy the transaction requirement(s) when the Bank credits the rewards, if not, the eligibility of the winners will be cancelled.

 

If you have any questions on this promotion campaign, please contact our staff of your designated branch.

 


2022-03-30

Bank of Communications (Hong Kong) Announces Branch Service Change Update
Bank of Communications (Hong Kong) Limited holds the health and safety of our customers and employees in the highest regard. In view of the latest COVID-19 situation, we now update our precautionary measures and our service arrangements.
 
 
Services of the following retail branch will be resumed from 31 March (Thursday):
Branch Name Address
Hong Kong Island
Hennessy Road Branch G/F., Bank of Communications Building., 368 Hennessy Road, Hong Kong
 
 
Services of the following retail branches remain suspended until further notice:
Branch Name Address
Hong Kong Island
Taikoo Shing Branch Shop 38, G/F., CityPlaza 2, 18 Taikoo Shing Road, Hong Kong
North Point Branch Shops Nos. 1-4 on G/F., Maylun Apartments, 442-456 King's Road, North Point, Hong Kong
Portion B of Shop 13, G/F, King's Tower, No. 480 King's Road, North Point, Hong Kong
West Point Branch G/F., 327-333 Queen's Road West, Hong Kong
Kowloon
Ngau Tau Kok Branch Shop G1 & G2, G/F., Phase I, Amoy Plaza, 77 Ngau Tau Kok Road, Kowloon
Jordan Road Branch 1/F., Booman Building, 37U Jordan Road, Kowloon
New Territories
Ma On Shan Branch Shop Nos. 303-304, Level 3, Ma On Shan Plaza, 608 Sai Sha Road, Ma On Shan, New Territories
Sha Tsui Road Branch Shops Nos. 3-5 on G/F., Kwong Ming Building, 120-130 Sha Tsui Road, Tsuen Wan, New Territories
Fanling Branch Shop No. 84A-84B, G/F., Flora Plaza, Fanling, New Territories
Tuen Mun Branch Shops 7-8 on G/F, Castle Peak Lin Won Building, 2-4 Yan Ching Street, Tuen Mun, New Territories

 
Service arrangement of all branches on Saturday
From 5 March (Saturday), services of all branches will be suspended on Saturday until further notice.


Business hours of retail branches will remain as Monday to Friday 9:00 am to 4:00 pm. The cut-off time of Cheque Deposit at our ATM machine will be adjusted to 4:00 pm from Monday to Friday. Cheques deposited after the cut-off time will be processed on the following clearing day.

The Bank has been taking precautionary measures prudently at all branches, including more frequent deep cleaning and disinfection of branch premises on top of the regular daily cleaning schedule, all employees are requested to measure their body temperature before work and to put on surgical masks at work. The Bank always reminds its staff to regularly wash and sanitise their hands. Staff of the Bank would help customers to check body temperature when entering the branches and customers are encouraged to put on surgical masks. Hand sanitizer is offered in branches for use, if needed.


The Bank is committed to maintaining quality banking services. During the special circumstances, customers are advised to use the Bank’s internet banking to meet their banking needs. For enquiries, please call the Bank’s Customer Service Hotline at 223 95559.

Please scan the below QR code to visit our website for branches location if necessary:



2022-03-29

Bank of Communications (Hong Kong) Announces Branch Service Change Update
Bank of Communications (Hong Kong) Limited holds the health and safety of our customers and employees in the highest regard. In view of the latest COVID-19 situation, we now update our precautionary measures and our service arrangements.
 
 
Services of the following retail branches will be resumed from 30 March (Wednesday):
Branch Name Address
Kowloon
Hunghom Branch Shop A6, G/F., Whampoa Estate Planet Square, 1-3 Tak Man Street, Kowloon
New Territories
Tin Shui Wai Branch Shop No. G72, G/F, +WOO (Phase 1), 12-18 Tin Yan Road, Tin Shui Wai, New Territories
 
 
Services of the following retail branches remain suspended until further notice:
Branch Name Address
Hong Kong Island
Hennessy Road Branch G/F., Bank of Communications Building., 368 Hennessy Road, Hong Kong
Taikoo Shing Branch Shop 38, G/F., CityPlaza 2, 18 Taikoo Shing Road, Hong Kong
North Point Branch Shops Nos. 1-4 on G/F., Maylun Apartments, 442-456 King's Road, North Point, Hong Kong
Portion B of Shop 13, G/F, King's Tower, No. 480 King's Road, North Point, Hong Kong
West Point Branch G/F., 327-333 Queen's Road West, Hong Kong
Kowloon
Ngau Tau Kok Branch Shop G1 & G2, G/F., Phase I, Amoy Plaza, 77 Ngau Tau Kok Road, Kowloon
Jordan Road Branch 1/F., Booman Building, 37U Jordan Road, Kowloon
New Territories
Ma On Shan Branch Shop Nos. 303-304, Level 3, Ma On Shan Plaza, 608 Sai Sha Road, Ma On Shan, New Territories
Sha Tsui Road Branch Shops Nos. 3-5 on G/F., Kwong Ming Building, 120-130 Sha Tsui Road, Tsuen Wan, New Territories
Fanling Branch Shop No. 84A-84B, G/F., Flora Plaza, Fanling, New Territories
Tuen Mun Branch Shops 7-8 on G/F, Castle Peak Lin Won Building, 2-4 Yan Ching Street, Tuen Mun, New Territories

 
Service arrangement of all branches on Saturday
From 5 March (Saturday), services of all branches will be suspended on Saturday until further notice.


Business hours of retail branches will remain as Monday to Friday 9:00 am to 4:00 pm. The cut-off time of Cheque Deposit at our ATM machine will be adjusted to 4:00 pm from Monday to Friday. Cheques deposited after the cut-off time will be processed on the following clearing day.

The Bank has been taking precautionary measures prudently at all branches, including more frequent deep cleaning and disinfection of branch premises on top of the regular daily cleaning schedule, all employees are requested to measure their body temperature before work and to put on surgical masks at work. The Bank always reminds its staff to regularly wash and sanitise their hands. Staff of the Bank would help customers to check body temperature when entering the branches and customers are encouraged to put on surgical masks. Hand sanitizer is offered in branches for use, if needed.


The Bank is committed to maintaining quality banking services. During the special circumstances, customers are advised to use the Bank’s internet banking to meet their banking needs. For enquiries, please call the Bank’s Customer Service Hotline at 223 95559.

Please scan the below QR code to visit our website for branches location if necessary:



2022-03-28

Bank of Communications (Hong Kong) Announces Branch Service Change Update
Bank of Communications (Hong Kong) Limited holds the health and safety of our customers and employees in the highest regard. In view of the latest COVID-19 situation, we now update our precautionary measures and our service arrangements.
 
 
Services of the following retail branches have been suspended since 28 March (Monday) until further notice:
Branch Name Address
Hong Kong Island
West Point Branch G/F., 327-333 Queen's Road West, Hong Kong
Kowloon
Hunghom Branch Shop A6, G/F., Whampoa Estate Planet Square, 1-3 Tak Man Street, Kowloon
 
Services of the following retail branches will be resumed from 29 March (Tuesday):
Branch Name Address
Hong Kong Island
Kennedy Town Branch G/F., 113-119 Belcher's Street, Kennedy Town, Hong Kong
Kowloon
Cheung Sha Wan Plaza Branch Unit G04 on G/F., Cheung Sha Wan Plaza, 833 Cheung Sha Wan Road, Kowloon
New Territories
Tiu Keng Leng Branch Shops Nos. L2-064 and L2- 065, Level 2, Metro Town, Tiu Keng Leng, New Territories
Shatin City One Branch Shop 188, 1/F., Fortune City One, City One Shatin, New Territories
 
 
Services of the following retail branches remain suspended until further notice:
Branch Name Address
Hong Kong Island
Hennessy Road Branch G/F., Bank of Communications Building., 368 Hennessy Road, Hong Kong
Taikoo Shing Branch Shop 38, G/F., CityPlaza 2, 18 Taikoo Shing Road, Hong Kong
North Point Branch Shops Nos. 1-4 on G/F., Maylun Apartments, 442-456 King's Road, North Point, Hong Kong
Portion B of Shop 13, G/F, King's Tower, No. 480 King's Road, North Point, Hong Kong
Kowloon
Ngau Tau Kok Branch Shop G1 & G2, G/F., Phase I, Amoy Plaza, 77 Ngau Tau Kok Road, Kowloon
Jordan Road Branch 1/F., Booman Building, 37U Jordan Road, Kowloon
New Territories
Tin Shui Wai Branch Shop No. G72, G/F, +WOO (Phase 1), 12-18 Tin Yan Road, Tin Shui Wai, New Territories
Ma On Shan Branch Shop Nos. 303-304, Level 3, Ma On Shan Plaza, 608 Sai Sha Road, Ma On Shan, New Territories
Sha Tsui Road Branch Shops Nos. 3-5 on G/F., Kwong Ming Building, 120-130 Sha Tsui Road, Tsuen Wan, New Territories
Fanling Branch Shop No. 84A-84B, G/F., Flora Plaza, Fanling, New Territories
Tuen Mun Branch Shops 7-8 on G/F, Castle Peak Lin Won Building, 2-4 Yan Ching Street, Tuen Mun, New Territories

 
Service arrangement of all branches on Saturday
From 5 March (Saturday), services of all branches will be suspended on Saturday until further notice.


Business hours of retail branches will remain as Monday to Friday 9:00 am to 4:00 pm. The cut-off time of Cheque Deposit at our ATM machine will be adjusted to 4:00 pm from Monday to Friday. Cheques deposited after the cut-off time will be processed on the following clearing day.

The Bank has been taking precautionary measures prudently at all branches, including more frequent deep cleaning and disinfection of branch premises on top of the regular daily cleaning schedule, all employees are requested to measure their body temperature before work and to put on surgical masks at work. The Bank always reminds its staff to regularly wash and sanitise their hands. Staff of the Bank would help customers to check body temperature when entering the branches and customers are encouraged to put on surgical masks. Hand sanitizer is offered in branches for use, if needed.


The Bank is committed to maintaining quality banking services. During the special circumstances, customers are advised to use the Bank’s internet banking to meet their banking needs. For enquiries, please call the Bank’s Customer Service Hotline at 223 95559.

Please scan the below QR code to visit our website for branches location if necessary:


Notice on Bank of Communications (Hong Kong) Branch Services

Bank of Communications (Hong Kong) Limited was informed by two employees on 27 March (Sunday) and 28 March (Monday) that they have preliminarily tested positive for COVID-19. The concerned branches are West Point Branch and Hunghom Branch. The Branches have been temporarily closed since 28 March (Monday) until further notice. Meanwhile, the Bank has already taken corresponding measures, including deep cleaning and disinfecting the Branch premises, all employees at the Branches will conduct viral testing and home quarantine.


Details of the concerned branches and the last working days of these employees are as follows:

Branch Name Address Last Working Day of the Employee
West Point Branch G/F., 327-333 Queen's Road West, Hong Kong 25 March (Friday)
Hunghom Branch Shop A6, G/F., Whampoa Estate Planet Square, 1-3 Tak Man Street, Kowloon 25 March (Friday)

 

Bank of Communications (Hong Kong) Limited holds the health and safety of our customers and employees in the highest regard. The prudent precautionary measures are implemented in all branches, including enhancing disinfection and cleaning, all employees are requested to measure their body temperature before work, to put on surgical masks at work and maintain social distancing, and the Bank arranges flexible working arrangements. Employees will check customers’ body temperature when entering the branches, and customers are encouraged to put on surgical masks. Hand sanitizer is available in branches for use, if needed.


For enquiries, please call the Bank’s Customer Service Hotline at 223 95559.



2022-03-25

Bank of Communications (Hong Kong) Announces Branch Service Change Update
Bank of Communications (Hong Kong) Limited holds the health and safety of our customers and employees in the highest regard. In view of the latest COVID-19 situation, we now update our precautionary measures and our service arrangements.
 
 
Services of the following retail branches will be resumed from 28 March (Monday):
Branch Name Address
Hong Kong Island
Quarry Bay Branch Shops 2, G/F., No. 1001 King's Road, Quarry Bay, Hong Kong
Business Department Unit B B/F & G/F, Unit C G/F, Wheelock House, 20 Pedder Street, Central, Hong Kong
 
 
Services of the following retail branches remain suspended until further notice:
Branch Name Address
Hong Kong Island
Kennedy Town Branch G/F., 113-119 Belcher's Street, Kennedy Town, Hong Kong
Hennessy Road Branch G/F., Bank of Communications Building., 368 Hennessy Road, Hong Kong
Taikoo Shing Branch Shop 38, G/F., CityPlaza 2, 18 Taikoo Shing Road, Hong Kong
North Point Branch Shops Nos. 1-4 on G/F., Maylun Apartments, 442-456 King's Road, North Point, Hong Kong
Portion B of Shop 13, G/F, King's Tower, No. 480 King's Road, North Point, Hong Kong
Kowloon
Cheung Sha Wan Plaza Branch Unit G04 on G/F., Cheung Sha Wan Plaza, 833 Cheung Sha Wan Road, Kowloon
Ngau Tau Kok Branch Shop G1 & G2, G/F., Phase I, Amoy Plaza, 77 Ngau Tau Kok Road, Kowloon
Jordan Road Branch 1/F., Booman Building, 37U Jordan Road, Kowloon
New Territories
Tin Shui Wai Branch Shop No. G72, G/F, +WOO (Phase 1), 12-18 Tin Yan Road, Tin Shui Wai, New Territories
Tiu Keng Leng Branch Shops Nos. L2-064 and L2- 065, Level 2, Metro Town, Tiu Keng Leng, New Territories
Shatin City One Branch Shop 188, 1/F., Fortune City One, City One Shatin, New Territories
Ma On Shan Branch Shop Nos. 303-304, Level 3, Ma On Shan Plaza, 608 Sai Sha Road, Ma On Shan, New Territories
Sha Tsui Road Branch Shops Nos. 3-5 on G/F., Kwong Ming Building, 120-130 Sha Tsui Road, Tsuen Wan, New Territories
Fanling Branch Shop No. 84A-84B, G/F., Flora Plaza, Fanling, New Territories
Tuen Mun Branch Shops 7-8 on G/F, Castle Peak Lin Won Building, 2-4 Yan Ching Street, Tuen Mun, New Territories

 
Service arrangement of all branches on Saturday
From 5 March (Saturday), services of all branches will be suspended on Saturday until further notice.


Business hours of retail branches will remain as Monday to Friday 9:00 am to 4:00 pm. The cut-off time of Cheque Deposit at our ATM machine will be adjusted to 4:00 pm from Monday to Friday. Cheques deposited after the cut-off time will be processed on the following clearing day.

The Bank has been taking precautionary measures prudently at all branches, including more frequent deep cleaning and disinfection of branch premises on top of the regular daily cleaning schedule, all employees are requested to measure their body temperature before work and to put on surgical masks at work. The Bank always reminds its staff to regularly wash and sanitise their hands. Staff of the Bank would help customers to check body temperature when entering the branches and customers are encouraged to put on surgical masks. Hand sanitizer is offered in branches for use, if needed.


The Bank is committed to maintaining quality banking services. During the special circumstances, customers are advised to use the Bank’s internet banking to meet their banking needs. For enquiries, please call the Bank’s Customer Service Hotline at 223 95559.

Please scan the below QR code to visit our website for branches location if necessary:



2022-03-24

Bank of Communications (Hong Kong) Announces Branch Service Change Update
Bank of Communications (Hong Kong) Limited holds the health and safety of our customers and employees in the highest regard. In view of the latest COVID-19 situation, we now update our precautionary measures and our service arrangements.
 
 
Services of the following retail branch has been suspended since 24 March (Thursday) until further notice:
Branch Name Address
New Territories
Tuen Mun Branch Shops 7-8 on G/F, Castle Peak Lin Won Building, 2-4 Yan Ching Street, Tuen Mun, New Territories
 
Services of the following retail branches will be resumed from 25 March (Friday):
Branch Name Address
Hong Kong Island
Shau Kei Wan Branch Shop 2-3, G/F., Tung Fai Building, 161-165 Shau Kei Wan Main Street East, Hong Kong
New Territories
Sam Shing Estate Branch Shop No. 4, G/F., Moon Yu House, Sam Shing Estate, 6 Sam Shing Street, Tuen Mun, New Territories
 
 
Services of the following retail branches remain suspended until further notice:
Branch Name Address
Hong Kong Island
Kennedy Town Branch G/F., 113-119 Belcher's Street, Kennedy Town, Hong Kong
Quarry Bay Branch Shops 2, G/F., No. 1001 King's Road, Quarry Bay, Hong Kong
Hennessy Road Branch G/F., Bank of Communications Building., 368 Hennessy Road, Hong Kong
Business Department Unit B B/F & G/F, Unit C G/F, Wheelock House, 20 Pedder Street, Central, Hong Kong
Taikoo Shing Branch Shop 38, G/F., CityPlaza 2, 18 Taikoo Shing Road, Hong Kong
North Point Branch Shops Nos. 1-4 on G/F., Maylun Apartments, 442-456 King's Road, North Point, Hong Kong
Portion B of Shop 13, G/F, King's Tower, No. 480 King's Road, North Point, Hong Kong
Kowloon
Cheung Sha Wan Plaza Branch Unit G04 on G/F., Cheung Sha Wan Plaza, 833 Cheung Sha Wan Road, Kowloon
Ngau Tau Kok Branch Shop G1 & G2, G/F., Phase I, Amoy Plaza, 77 Ngau Tau Kok Road, Kowloon
Jordan Road Branch 1/F., Booman Building, 37U Jordan Road, Kowloon
New Territories
Tin Shui Wai Branch Shop No. G72, G/F, +WOO (Phase 1), 12-18 Tin Yan Road, Tin Shui Wai, New Territories
Tiu Keng Leng Branch Shops Nos. L2-064 and L2- 065, Level 2, Metro Town, Tiu Keng Leng, New Territories
Shatin City One Branch Shop 188, 1/F., Fortune City One, City One Shatin, New Territories
Ma On Shan Branch Shop Nos. 303-304, Level 3, Ma On Shan Plaza, 608 Sai Sha Road, Ma On Shan, New Territories
Sha Tsui Road Branch Shops Nos. 3-5 on G/F., Kwong Ming Building, 120-130 Sha Tsui Road, Tsuen Wan, New Territories
Fanling Branch Shop No. 84A-84B, G/F., Flora Plaza, Fanling, New Territories

 
Service arrangement of all branches on Saturday
From 5 March (Saturday), services of all branches will be suspended on Saturday until further notice.


Business hours of retail branches will remain as Monday to Friday 9:00 am to 4:00 pm. The cut-off time of Cheque Deposit at our ATM machine will be adjusted to 4:00 pm from Monday to Friday. Cheques deposited after the cut-off time will be processed on the following clearing day.

The Bank has been taking precautionary measures prudently at all branches, including more frequent deep cleaning and disinfection of branch premises on top of the regular daily cleaning schedule, all employees are requested to measure their body temperature before work and to put on surgical masks at work. The Bank always reminds its staff to regularly wash and sanitise their hands. Staff of the Bank would help customers to check body temperature when entering the branches and customers are encouraged to put on surgical masks. Hand sanitizer is offered in branches for use, if needed.


The Bank is committed to maintaining quality banking services. During the special circumstances, customers are advised to use the Bank’s internet banking to meet their banking needs. For enquiries, please call the Bank’s Customer Service Hotline at 223 95559.

Please scan the below QR code to visit our website for branches location if necessary:


Notice on Bank of Communications (Hong Kong) Branch Services

Bank of Communications (Hong Kong) Limited was informed by one employee on 24 March (Thursday) that she has preliminarily tested positive for COVID-19. The concerned branch is Tuen Mun Branch. The Branch has been temporarily closed since 24 March (Thursday) until further notice. Meanwhile, the Bank has already taken corresponding measures, including deep cleaning and disinfecting the Branch premises, all employees at the Branch will conduct viral testing and home quarantine.


Details of the concerned branch and the last working day of this employee is as follows:

Branch Name Address Last Working Day of the Employee
Tuen Mun Branch Shops 7-8 on G/F, Castle Peak Lin Won Building, 2-4 Yan Ching Street, Tuen Mun, New Territories 23 March (Wednesday)

 

Bank of Communications (Hong Kong) Limited holds the health and safety of our customers and employees in the highest regard. The prudent precautionary measures are implemented in all branches, including enhancing disinfection and cleaning, all employees are requested to measure their body temperature before work, to put on surgical masks at work and maintain social distancing, and the Bank arranges flexible working arrangements. Employees will check customers’ body temperature when entering the branches, and customers are encouraged to put on surgical masks. Hand sanitizer is available in branches for use, if needed.


For enquiries, please call the Bank’s Customer Service Hotline at 223 95559.



2022-03-23

Bank of Communications (Hong Kong) Announces Branch Service Change Update
Bank of Communications (Hong Kong) Limited holds the health and safety of our customers and employees in the highest regard. In view of the latest COVID-19 situation, we now update our precautionary measures and our service arrangements.
 
 
Services of the following retail branches have been suspended since 23 March (Wednesday) until further notice:
Branch Name Address
Hong Kong Island
North Point Branch Shops Nos. 1-4 on G/F., Maylun Apartments, 442-456 King's Road, North Point, Hong Kong
Portion B of Shop 13, G/F, King's Tower, No. 480 King's Road, North Point, Hong Kong
New Territories
Fanling Branch Shop No. 84A-84B, G/F., Flora Plaza, Fanling, New Territories
 
Services of the following retail branches will be resumed from 24 March (Thursday):
Branch Name Address
Kowloon
Tsim Sha Tsui Branch Shop Nos. 1-3 on G/F., CFC Tower, 22-28 Mody Road, Tsimshatsui, Kowloon
New Territories
Kwai Chung Branch G/F., 93-99 Tai Loong Street, Kwai Chung, New Territories
Kwong Yuen Estate Branch Shop Nos. 1 & 2, G/F., Commercial Block 2, Kwong Yuen Shopping Centre, Kwong Yuen Estate, No. 68 Siu Lek Yuen Road, Shatin, New Territories
 
 
Services of the following retail branches remain suspended until further notice:
Branch Name Address
Hong Kong Island
Kennedy Town Branch G/F., 113-119 Belcher's Street, Kennedy Town, Hong Kong
Quarry Bay Branch Shops 2, G/F., No. 1001 King's Road, Quarry Bay, Hong Kong
Shau Kei Wan Branch Shop 2-3, G/F., Tung Fai Building, 161-165 Shau Kei Wan Main Street East, Hong Kong
Hennessy Road Branch G/F., Bank of Communications Building., 368 Hennessy Road, Hong Kong
Business Department Unit B B/F & G/F, Unit C G/F, Wheelock House, 20 Pedder Street, Central, Hong Kong
Taikoo Shing Branch Shop 38, G/F., CityPlaza 2, 18 Taikoo Shing Road, Hong Kong
Kowloon
Cheung Sha Wan Plaza Branch Unit G04 on G/F., Cheung Sha Wan Plaza, 833 Cheung Sha Wan Road, Kowloon
Ngau Tau Kok Branch Shop G1 & G2, G/F., Phase I, Amoy Plaza, 77 Ngau Tau Kok Road, Kowloon
Jordan Road Branch 1/F., Booman Building, 37U Jordan Road, Kowloon
New Territories
Tin Shui Wai Branch Shop No. G72, G/F, +WOO (Phase 1), 12-18 Tin Yan Road, Tin Shui Wai, New Territories
Sam Shing Estate Branch Shop No. 4, G/F., Moon Yu House, Sam Shing Estate, 6 Sam Shing Street, Tuen Mun, New Territories
Tiu Keng Leng Branch Shops Nos. L2-064 and L2- 065, Level 2, Metro Town, Tiu Keng Leng, New Territories
Shatin City One Branch Shop 188, 1/F., Fortune City One, City One Shatin, New Territories
Ma On Shan Branch Shop Nos. 303-304, Level 3, Ma On Shan Plaza, 608 Sai Sha Road, Ma On Shan, New Territories
Sha Tsui Road Branch Shops Nos. 3-5 on G/F., Kwong Ming Building, 120-130 Sha Tsui Road, Tsuen Wan, New Territories

 
Service arrangement of all branches on Saturday
From 5 March (Saturday), services of all branches will be suspended on Saturday until further notice.


Business hours of retail branches will remain as Monday to Friday 9:00 am to 4:00 pm. The cut-off time of Cheque Deposit at our ATM machine will be adjusted to 4:00 pm from Monday to Friday. Cheques deposited after the cut-off time will be processed on the following clearing day.

The Bank has been taking precautionary measures prudently at all branches, including more frequent deep cleaning and disinfection of branch premises on top of the regular daily cleaning schedule, all employees are requested to measure their body temperature before work and to put on surgical masks at work. The Bank always reminds its staff to regularly wash and sanitise their hands. Staff of the Bank would help customers to check body temperature when entering the branches and customers are encouraged to put on surgical masks. Hand sanitizer is offered in branches for use, if needed.


The Bank is committed to maintaining quality banking services. During the special circumstances, customers are advised to use the Bank’s internet banking to meet their banking needs. For enquiries, please call the Bank’s Customer Service Hotline at 223 95559.

Please scan the below QR code to visit our website for branches location if necessary:


Notice on Bank of Communications (Hong Kong) Branch Services

Bank of Communications (Hong Kong) Limited was informed by two employees on 23 March (Wednesday) that they have preliminarily tested positive for COVID-19. The concerned branches are North Point Branch and Fanling Branch. The Branches have been temporarily closed since 23 March (Wednesday) until further notice. Meanwhile, the Bank has already taken corresponding measures, including deep cleaning and disinfecting the Branch premises, all employees at the Branches will conduct viral testing and home quarantine.


Details of the concerned branches and the last working days of these employees are as follows:

Branch Name Address Last Working Day of the Employee
North Point Branch Shops Nos. 1-4 on G/F., Maylun Apartments, 442-456 King's Road, North Point, Hong Kong 22 March (Tuesday)
Portion B of Shop 13, G/F, King's Tower, No. 480 King's Road, North Point, Hong Kong
Fanling Branch Shop No. 84A-84B, G/F., Flora Plaza, Fanling, New Territories 22 March (Tuesday)

 

Bank of Communications (Hong Kong) Limited holds the health and safety of our customers and employees in the highest regard. The prudent precautionary measures are implemented in all branches, including enhancing disinfection and cleaning, all employees are requested to measure their body temperature before work, to put on surgical masks at work and maintain social distancing, and the Bank arranges flexible working arrangements. Employees will check customers’ body temperature when entering the branches, and customers are encouraged to put on surgical masks. Hand sanitizer is available in branches for use, if needed.


For enquiries, please call the Bank’s Customer Service Hotline at 223 95559.



2022-03-22

Bank of Communications (Hong Kong) Announces Branch Service Change Update
Bank of Communications (Hong Kong) Limited holds the health and safety of our customers and employees in the highest regard. In view of the latest COVID-19 situation, we now update our precautionary measures and our service arrangements.
 
 
Services of the following retail branch has been suspended since 22 March (Tuesday) until further notice:
Branch Name Address
Hong Kong Island
Taikoo Shing Branch Shop 38, G/F., CityPlaza 2, 18 Taikoo Shing Road, Hong Kong
 
Services of the following retail branches will be resumed from 23 March (Wednesday):
Branch Name Address
Hong Kong Island
Siu Sai Wan Branch Shop No. 217A-217B, Siu Sai Wan Plaza, Siu Sai Wan Estate, Hong Kong
Aberdeen Branch Shop 3, G/F, 2/4 & 14/16 Nam Ning Street, Aberdeen Centre (Site 4), Aberdeen, Hong Kong
Kowloon
Hunghom Branch Shop A6, G/F., Whampoa Estate Planet Square, 1-3 Tak Man Street, Kowloon
 
 
Services of the following retail branches remain suspended until further notice:
Branch Name Address
Hong Kong Island
Kennedy Town Branch G/F., 113-119 Belcher's Street, Kennedy Town, Hong Kong
Quarry Bay Branch Shops 2, G/F., No. 1001 King's Road, Quarry Bay, Hong Kong
Shau Kei Wan Branch Shop 2-3, G/F., Tung Fai Building, 161-165 Shau Kei Wan Main Street East, Hong Kong
Hennessy Road Branch G/F., Bank of Communications Building., 368 Hennessy Road, Hong Kong
Business Department Unit B B/F & G/F, Unit C G/F, Wheelock House, 20 Pedder Street, Central, Hong Kong
Kowloon
Tsim Sha Tsui Branch Shop Nos. 1-3 on G/F., CFC Tower, 22-28 Mody Road, Tsimshatsui, Kowloon
Cheung Sha Wan Plaza Branch Unit G04 on G/F., Cheung Sha Wan Plaza, 833 Cheung Sha Wan Road, Kowloon
Ngau Tau Kok Branch Shop G1 & G2, G/F., Phase I, Amoy Plaza, 77 Ngau Tau Kok Road, Kowloon
Jordan Road Branch 1/F., Booman Building, 37U Jordan Road, Kowloon
New Territories
Kwai Chung Branch G/F., 93-99 Tai Loong Street, Kwai Chung, New Territories
Tin Shui Wai Branch Shop No. G72, G/F, +WOO (Phase 1), 12-18 Tin Yan Road, Tin Shui Wai, New Territories
Sam Shing Estate Branch Shop No. 4, G/F., Moon Yu House, Sam Shing Estate, 6 Sam Shing Street, Tuen Mun, New Territories
Kwong Yuen Estate Branch Shop Nos. 1 & 2, G/F., Commercial Block 2, Kwong Yuen Shopping Centre, Kwong Yuen Estate, No. 68 Siu Lek Yuen Road, Shatin, New Territories
Tiu Keng Leng Branch Shops Nos. L2-064 and L2- 065, Level 2, Metro Town, Tiu Keng Leng, New Territories
Shatin City One Branch Shop 188, 1/F., Fortune City One, City One Shatin, New Territories
Ma On Shan Branch Shop Nos. 303-304, Level 3, Ma On Shan Plaza, 608 Sai Sha Road, Ma On Shan, New Territories
Sha Tsui Road Branch Shops Nos. 3-5 on G/F., Kwong Ming Building, 120-130 Sha Tsui Road, Tsuen Wan, New Territories

 
Service arrangement of all branches on Saturday
From 5 March (Saturday), services of all branches will be suspended on Saturday until further notice.


Business hours of retail branches will remain as Monday to Friday 9:00 am to 4:00 pm. The cut-off time of Cheque Deposit at our ATM machine will be adjusted to 4:00 pm from Monday to Friday. Cheques deposited after the cut-off time will be processed on the following clearing day.

The Bank has been taking precautionary measures prudently at all branches, including more frequent deep cleaning and disinfection of branch premises on top of the regular daily cleaning schedule, all employees are requested to measure their body temperature before work and to put on surgical masks at work. The Bank always reminds its staff to regularly wash and sanitise their hands. Staff of the Bank would help customers to check body temperature when entering the branches and customers are encouraged to put on surgical masks. Hand sanitizer is offered in branches for use, if needed.


The Bank is committed to maintaining quality banking services. During the special circumstances, customers are advised to use the Bank’s internet banking to meet their banking needs. For enquiries, please call the Bank’s Customer Service Hotline at 223 95559.

Please scan the below QR code to visit our website for branches location if necessary:


Notice on Bank of Communications (Hong Kong) Branch Services

Bank of Communications (Hong Kong) Limited was informed by one employee on 22 March (Tuesday) that he has preliminarily tested positive for COVID-19. The concerned branch is Taikoo Shing Branch. The Branch has been temporarily closed since 22 March (Tuesday) until further notice. Meanwhile, the Bank has already taken corresponding measures, including deep cleaning and disinfecting the Branch premises, all employees at the Branch will conduct viral testing and home quarantine.


Details of the concerned branch and the last working day of this employee is as follows:

Branch Name Address Last Working Day of the Employee
Taikoo Shing Branch Shop 38, G/F., CityPlaza 2, 18 Taikoo Shing Road, Hong Kong 21 March (Monday)

 

Bank of Communications (Hong Kong) Limited holds the health and safety of our customers and employees in the highest regard. The prudent precautionary measures are implemented in all branches, including enhancing disinfection and cleaning, all employees are requested to measure their body temperature before work, to put on surgical masks at work and maintain social distancing, and the Bank arranges flexible working arrangements. Employees will check customers’ body temperature when entering the branches, and customers are encouraged to put on surgical masks. Hand sanitizer is available in branches for use, if needed.


For enquiries, please call the Bank’s Customer Service Hotline at 223 95559.



2022-03-21

Bank of Communications (Hong Kong) Announces Branch Service Change Update
Bank of Communications (Hong Kong) Limited holds the health and safety of our customers and employees in the highest regard. In view of the latest COVID-19 situation, we now update our precautionary measures and our service arrangements.
 
 
Services of the following retail branches have been suspended since 21 March (Monday) until further notice:
Branch Name Address
Hong Kong Island
Business Department Unit B B/F & G/F, Unit C G/F, Wheelock House, 20 Pedder Street, Central, Hong Kong
Kowloon
Jordan Road Branch 1/F., Booman Building, 37U Jordan Road, Kowloon
New Territories
Sha Tsui Road Branch Shops Nos. 3-5 on G/F., Kwong Ming Building, 120-130 Sha Tsui Road, Tsuen Wan, New Territories
 
Services of the following retail branches will be resumed from 22 March (Tuesday):
Branch Name Address
Kowloon
Kowloon Branch G/F., 563 Nathan Road, Kowloon
New Territories
Tseung Kwan O Branch Shop Nos. 252A, 252B & 253 on Level 2, Metro City Phase I, Tseung Kwan O, New Territories
Market Street Branch
G/F., 49-55 Tsuen Wan Market Street, Tsuen Wan, New Territories
 
 
Services of the following retail branches remain suspended until further notice:
Branch Name Address
Hong Kong Island
Siu Sai Wan Branch Shop No. 217A-217B, Siu Sai Wan Plaza, Siu Sai Wan Estate, Hong Kong
Kennedy Town Branch G/F., 113-119 Belcher's Street, Kennedy Town, Hong Kong
Aberdeen Branch Shop 3, G/F, 2/4 & 14/16 Nam Ning Street, Aberdeen Centre (Site 4), Aberdeen, Hong Kong
Quarry Bay Branch Shops 2, G/F., No. 1001 King's Road, Quarry Bay, Hong Kong
Shau Kei Wan Branch Shop 2-3, G/F., Tung Fai Building, 161-165 Shau Kei Wan Main Street East, Hong Kong
Hennessy Road Branch G/F., Bank of Communications Building., 368 Hennessy Road, Hong Kong
Kowloon
Tsim Sha Tsui Branch Shop Nos. 1-3 on G/F., CFC Tower, 22-28 Mody Road, Tsimshatsui, Kowloon
Cheung Sha Wan Plaza Branch Unit G04 on G/F., Cheung Sha Wan Plaza, 833 Cheung Sha Wan Road, Kowloon
Ngau Tau Kok Branch Shop G1 & G2, G/F., Phase I, Amoy Plaza, 77 Ngau Tau Kok Road, Kowloon
Hunghom Branch Shop A6, G/F., Whampoa Estate Planet Square, 1-3 Tak Man Street, Kowloon
New Territories
Kwai Chung Branch G/F., 93-99 Tai Loong Street, Kwai Chung, New Territories
Tin Shui Wai Branch Shop No. G72, G/F, +WOO (Phase 1), 12-18 Tin Yan Road, Tin Shui Wai, New Territories
Sam Shing Estate Branch Shop No. 4, G/F., Moon Yu House, Sam Shing Estate, 6 Sam Shing Street, Tuen Mun, New Territories
Kwong Yuen Estate Branch Shop Nos. 1 & 2, G/F., Commercial Block 2, Kwong Yuen Shopping Centre, Kwong Yuen Estate, No. 68 Siu Lek Yuen Road, Shatin, New Territories
Tiu Keng Leng Branch Shops Nos. L2-064 and L2- 065, Level 2, Metro Town, Tiu Keng Leng, New Territories
Shatin City One Branch Shop 188, 1/F., Fortune City One, City One Shatin, New Territories
Ma On Shan Branch Shop Nos. 303-304, Level 3, Ma On Shan Plaza, 608 Sai Sha Road, Ma On Shan, New Territories

 
Service arrangement of all branches on Saturday
From 5 March (Saturday), services of all branches will be suspended on Saturday until further notice.


Business hours of retail branches will remain as Monday to Friday 9:00 am to 4:00 pm. The cut-off time of Cheque Deposit at our ATM machine will be adjusted to 4:00 pm from Monday to Friday. Cheques deposited after the cut-off time will be processed on the following clearing day.

The Bank has been taking precautionary measures prudently at all branches, including more frequent deep cleaning and disinfection of branch premises on top of the regular daily cleaning schedule, all employees are requested to measure their body temperature before work and to put on surgical masks at work. The Bank always reminds its staff to regularly wash and sanitise their hands. Staff of the Bank would help customers to check body temperature when entering the branches and customers are encouraged to put on surgical masks. Hand sanitizer is offered in branches for use, if needed.


The Bank is committed to maintaining quality banking services. During the special circumstances, customers are advised to use the Bank’s internet banking to meet their banking needs. For enquiries, please call the Bank’s Customer Service Hotline at 223 95559.

Please scan the below QR code to visit our website for branches location if necessary:


Notice on Bank of Communications (Hong Kong) Branch Services

Bank of Communications (Hong Kong) Limited was informed by four employees on 18 March (Friday), 19 March (Saturday) and 21 March (Monday) that they have preliminarily tested positive for COVID-19. The concerned branches are Jordan Road Branch, Sha Tsui Road Branch and Business Department. The Branches have been temporarily closed since 21 March (Monday) until further notice. Meanwhile, the Bank has already taken corresponding measures, including deep cleaning and disinfecting the Branch premises, all employees at the Branches will conduct viral testing and home quarantine.


Details of the concerned branches and the last working days of these employees are as follows:

Branch Name Address Last Working Day of the Employee
Jordan Road Branch 1/F., Booman Building, 37U Jordan Road, Kowloon 18 March (Friday)
Sha Tsui Road Branch Shops Nos. 3-5 on G/F., Kwong Ming Building, 120-130 Sha Tsui Road, Tsuen Wan, New Territories 18 March (Friday)
Business Department Unit B B/F & G/F, Unit C G/F, Wheelock House, 20 Pedder Street, Central, Hong Kong 18 March (Friday)
18 March (Friday)

 

Bank of Communications (Hong Kong) Limited holds the health and safety of our customers and employees in the highest regard. The prudent precautionary measures are implemented in all branches, including enhancing disinfection and cleaning, all employees are requested to measure their body temperature before work, to put on surgical masks at work and maintain social distancing, and the Bank arranges flexible working arrangements. Employees will check customers’ body temperature when entering the branches, and customers are encouraged to put on surgical masks. Hand sanitizer is available in branches for use, if needed.


For enquiries, please call the Bank’s Customer Service Hotline at 223 95559.



2022-03-18

Bank of Communications (Hong Kong) Announces Branch Service Change Update
Bank of Communications (Hong Kong) Limited holds the health and safety of our customers and employees in the highest regard. In view of the latest COVID-19 situation, we now update our precautionary measures and our service arrangements.
 
 
Services of the following retail branch has been suspended since 18 March (Friday) until further notice:
Branch Name Address
Kowloon
Hunghom Branch Shop A6, G/F., Whampoa Estate Planet Square, 1-3 Tak Man Street, Kowloon
 
Services of the following retail branches will be resumed from 21 March (Monday):
Branch Name Address
Hong Kong Island
North Point Branch Shops Nos. 1-4 on G/F., Maylun Apartments, 442-456 King's Road, North Point, Hong Kong
Portion B of Shop 13, G/F, King's Tower, No. 480 King's Road, North Point, Hong Kong
New Territories
Yuen Long Branch
Shop 2B, G/F, Man Yu Building, 2-14 Tai Fung Street, Yuen Long, New Territories
 
 
Services of the following retail branches remain suspended until further notice:
Branch Name Address
Hong Kong Island
Siu Sai Wan Branch Shop No. 217A-217B, Siu Sai Wan Plaza, Siu Sai Wan Estate, Hong Kong
Kennedy Town Branch G/F., 113-119 Belcher's Street, Kennedy Town, Hong Kong
Aberdeen Branch Shop 3, G/F, 2/4 & 14/16 Nam Ning Street, Aberdeen Centre (Site 4), Aberdeen, Hong Kong
Quarry Bay Branch Shops 2, G/F., No. 1001 King's Road, Quarry Bay, Hong Kong
Shau Kei Wan Branch Shop 2-3, G/F., Tung Fai Building, 161-165 Shau Kei Wan Main Street East, Hong Kong
Hennessy Road Branch G/F., Bank of Communications Building., 368 Hennessy Road, Hong Kong
Kowloon
Tsim Sha Tsui Branch Shop Nos. 1-3 on G/F., CFC Tower, 22-28 Mody Road, Tsimshatsui, Kowloon
Cheung Sha Wan Plaza Branch Unit G04 on G/F., Cheung Sha Wan Plaza, 833 Cheung Sha Wan Road, Kowloon
Ngau Tau Kok Branch Shop G1 & G2, G/F., Phase I, Amoy Plaza, 77 Ngau Tau Kok Road, Kowloon
Kowloon Branch G/F., 563 Nathan Road, Kowloon
New Territories
Kwai Chung Branch G/F., 93-99 Tai Loong Street, Kwai Chung, New Territories
Tin Shui Wai Branch Shop No. G72, G/F, +WOO (Phase 1), 12-18 Tin Yan Road, Tin Shui Wai, New Territories
Tseung Kwan O Branch Shop Nos. 252A, 252B & 253 on Level 2, Metro City Phase I, Tseung Kwan O, New Territories
Sam Shing Estate Branch Shop No. 4, G/F., Moon Yu House, Sam Shing Estate, 6 Sam Shing Street, Tuen Mun, New Territories
Kwong Yuen Estate Branch Shop Nos. 1 & 2, G/F., Commercial Block 2, Kwong Yuen Shopping Centre, Kwong Yuen Estate, No. 68 Siu Lek Yuen Road, Shatin, New Territories
Tiu Keng Leng Branch Shops Nos. L2-064 and L2- 065, Level 2, Metro Town, Tiu Keng Leng, New Territories
Shatin City One Branch Shop 188, 1/F., Fortune City One, City One Shatin, New Territories
Market Street Branch
G/F., 49-55 Tsuen Wan Market Street, Tsuen Wan, New Territories
Ma On Shan Branch Shop Nos. 303-304, Level 3, Ma On Shan Plaza, 608 Sai Sha Road, Ma On Shan, New Territories

 
Service arrangement of all branches on Saturday
From 5 March (Saturday), services of all branches will be suspended on Saturday until further notice.


Business hours of retail branches will remain as Monday to Friday 9:00 am to 4:00 pm. The cut-off time of Cheque Deposit at our ATM machine will be adjusted to 4:00 pm from Monday to Friday. Cheques deposited after the cut-off time will be processed on the following clearing day.

The Bank has been taking precautionary measures prudently at all branches, including more frequent deep cleaning and disinfection of branch premises on top of the regular daily cleaning schedule, all employees are requested to measure their body temperature before work and to put on surgical masks at work. The Bank always reminds its staff to regularly wash and sanitise their hands. Staff of the Bank would help customers to check body temperature when entering the branches and customers are encouraged to put on surgical masks. Hand sanitizer is offered in branches for use, if needed.


The Bank is committed to maintaining quality banking services. During the special circumstances, customers are advised to use the Bank’s internet banking to meet their banking needs. For enquiries, please call the Bank’s Customer Service Hotline at 223 95559.

Please scan the below QR code to visit our website for branches location if necessary:


Notice on Bank of Communications (Hong Kong) Branch Services

Bank of Communications (Hong Kong) Limited was informed by one employee on 18 March (Friday) that he has preliminarily tested positive for COVID-19. The concerned branch is Hunghom Branch. The Branch has been temporarily closed since 18 March (Friday) until further notice. Meanwhile, the Bank has already taken corresponding measures, including deep cleaning and disinfecting the Branch premises, all employees at the Branch will conduct viral testing and home quarantine.


Details of the concerned branch and the last working day of this employee is as follows:

Branch Name Address Last Working Day of the Employee
Hunghom Branch Shop A6, G/F., Whampoa Estate Planet Square, 1-3 Tak Man Street, Kowloon 17 March (Thursday)

 

Bank of Communications (Hong Kong) Limited holds the health and safety of our customers and employees in the highest regard. The prudent precautionary measures are implemented in all branches, including enhancing disinfection and cleaning, all employees are requested to measure their body temperature before work, to put on surgical masks at work and maintain social distancing, and the Bank arranges flexible working arrangements. Employees will check customers’ body temperature when entering the branches, and customers are encouraged to put on surgical masks. Hand sanitizer is available in branches for use, if needed.


For enquiries, please call the Bank’s Customer Service Hotline at 223 95559.



2022-03-16

Bank of Communications (Hong Kong) Announces Branch Service Change Update
Bank of Communications (Hong Kong) Limited holds the health and safety of our customers and employees in the highest regard. In view of the latest COVID-19 situation, we now update our precautionary measures and our service arrangements.
 
 
Services of the following retail branch has been suspended since 16 March (Wednesday) until further notice:
Branch Name Address
Kowloon
Kowloon Branch G/F., 563 Nathan Road, Kowloon
 
Services of the following retail branches will be resumed from 17 March (Thursday):
Branch Name Address
Kowloon
Mongkok Branch
G/F and 1/F, Shun Wah Building, Nos. 735 & 735A Nathan Road, Mongkok, Kowloon
New Territories
Tai Po Branch
Shop No. 1, 2, 26 & 27, G/F., Wing Fai Plaza, 29-35 Ting Kok Road, Tai Po, New Territories
 
 
Services of the following retail branches remain suspended until further notice:
Branch Name Address
Hong Kong Island
Siu Sai Wan Branch Shop No. 217A-217B, Siu Sai Wan Plaza, Siu Sai Wan Estate, Hong Kong
Kennedy Town Branch G/F., 113-119 Belcher's Street, Kennedy Town, Hong Kong
Aberdeen Branch Shop 3, G/F, 2/4 & 14/16 Nam Ning Street, Aberdeen Centre (Site 4), Aberdeen, Hong Kong
Quarry Bay Branch Shops 2, G/F., No. 1001 King's Road, Quarry Bay, Hong Kong
Shau Kei Wan Branch Shop 2-3, G/F., Tung Fai Building, 161-165 Shau Kei Wan Main Street East, Hong Kong
Hennessy Road Branch G/F., Bank of Communications Building., 368 Hennessy Road, Hong Kong
North Point Branch Shops Nos. 1-4 on G/F., Maylun Apartments, 442-456 King's Road, North Point, Hong Kong
Portion B of Shop 13, G/F, King's Tower, No. 480 King's Road, North Point, Hong Kong
Kowloon
Tsim Sha Tsui Branch Shop Nos. 1-3 on G/F., CFC Tower, 22-28 Mody Road, Tsimshatsui, Kowloon
Cheung Sha Wan Plaza Branch Unit G04 on G/F., Cheung Sha Wan Plaza, 833 Cheung Sha Wan Road, Kowloon
Ngau Tau Kok Branch Shop G1 & G2, G/F., Phase I, Amoy Plaza, 77 Ngau Tau Kok Road, Kowloon
New Territories
Kwai Chung Branch G/F., 93-99 Tai Loong Street, Kwai Chung, New Territories
Tin Shui Wai Branch Shop No. G72, G/F, +WOO (Phase 1), 12-18 Tin Yan Road, Tin Shui Wai, New Territories
Tseung Kwan O Branch Shop Nos. 252A, 252B & 253 on Level 2, Metro City Phase I, Tseung Kwan O, New Territories
Sam Shing Estate Branch Shop No. 4, G/F., Moon Yu House, Sam Shing Estate, 6 Sam Shing Street, Tuen Mun, New Territories
Kwong Yuen Estate Branch Shop Nos. 1 & 2, G/F., Commercial Block 2, Kwong Yuen Shopping Centre, Kwong Yuen Estate, No. 68 Siu Lek Yuen Road, Shatin, New Territories
Tiu Keng Leng Branch Shops Nos. L2-064 and L2- 065, Level 2, Metro Town, Tiu Keng Leng, New Territories
Shatin City One Branch Shop 188, 1/F., Fortune City One, City One Shatin, New Territories
Market Street Branch
G/F., 49-55 Tsuen Wan Market Street, Tsuen Wan, New Territories
Yuen Long Branch Shop 2B, G/F, Man Yu Building, 2-14 Tai Fung Street, Yuen Long, New Territories
Ma On Shan Branch Shop Nos. 303-304, Level 3, Ma On Shan Plaza, 608 Sai Sha Road, Ma On Shan, New Territories

 
Service arrangement of all branches on Saturday
From 5 March (Saturday), services of all branches will be suspended on Saturday until further notice.


Business hours of retail branches will remain as Monday to Friday 9:00 am to 4:00 pm. The cut-off time of Cheque Deposit at our ATM machine will be adjusted to 4:00 pm from Monday to Friday. Cheques deposited after the cut-off time will be processed on the following clearing day.

The Bank has been taking precautionary measures prudently at all branches, including more frequent deep cleaning and disinfection of branch premises on top of the regular daily cleaning schedule, all employees are requested to measure their body temperature before work and to put on surgical masks at work. The Bank always reminds its staff to regularly wash and sanitise their hands. Staff of the Bank would help customers to check body temperature when entering the branches and customers are encouraged to put on surgical masks. Hand sanitizer is offered in branches for use, if needed.


The Bank is committed to maintaining quality banking services. During the special circumstances, customers are advised to use the Bank’s internet banking to meet their banking needs. For enquiries, please call the Bank’s Customer Service Hotline at 223 95559.

Please scan the below QR code to visit our website for branches location if necessary:


Notice on Bank of Communications (Hong Kong) Branch Services

Bank of Communications (Hong Kong) Limited was informed by one employee on 16 March (Wednesday) that he has preliminarily tested positive for COVID-19. The concerned branch is Kowloon Branch. The Branch has been temporarily closed since 16 March (Wednesday) until further notice. Meanwhile, the Bank has already taken corresponding measures, including deep cleaning and disinfecting the Branch premises, all employees at the Branch will conduct viral testing and home quarantine.


Details of the concerned branch and the last working day of this employee is as follows:

Branch Name Address Last Working Day of the Employee
Kowloon Branch G/F., 563 Nathan Road, Kowloon 15 March (Tuesday)

 

Bank of Communications (Hong Kong) Limited holds the health and safety of our customers and employees in the highest regard. The prudent precautionary measures are implemented in all branches, including enhancing disinfection and cleaning, all employees are requested to measure their body temperature before work, to put on surgical masks at work and maintain social distancing, and the Bank arranges flexible working arrangements. Employees will check customers’ body temperature when entering the branches, and customers are encouraged to put on surgical masks. Hand sanitizer is available in branches for use, if needed.


For enquiries, please call the Bank’s Customer Service Hotline at 223 95559.



2022-03-15

Bank of Communications (Hong Kong) Announces Corporate Banking Branch Service Change Update
Bank of Communications (Hong Kong) Limited holds the health and safety of our customers and employees in the highest regard. In view of the latest COVID-19 situation, we now update our precautionary measures.
 
 
The services of the following Corporate Banking branch service have been suspended on 15 March (Tuesday):
Branch Name Address
Commercial Centre (Kowloon) Suite 604-611, 6/F, Tower 6, Gateway, Tsimshatsui, Kowloon
Institutional Banking Department Suite 604-611, 6/F, Tower 6, Gateway, Tsimshatsui, Kowloon
Trade Finance Department Suite 604-611, 6/F, Tower 6, Gateway, Tsimshatsui, Kowloon
 
The services of the following Corporate Banking branch service will be resumed on 16 March (Wednesday):
Branch Name Address
Commercial Centre (Kowloon) Suite 604-611, 6/F, Tower 6, Gateway, Tsimshatsui, Kowloon
Institutional Banking Department Suite 604-611, 6/F, Tower 6, Gateway, Tsimshatsui, Kowloon
Trade Finance Department Suite 604-611, 6/F, Tower 6, Gateway, Tsimshatsui, Kowloon
 
Business hours of other Corporate Banking branch services from Monday to Friday will remain as 9:00 am to 5:00 pm.

The prudent precautionary measures are implemented in all branches, including more frequent deep cleaning and disinfection of branch premises on top of the regular daily cleaning schedule and all employees are requested to measure their body temperature before work and to put on surgical masks at work. The Bank will remind its staff to regularly wash and sanitise their hands. Employees will check customers’ body temperature when entering the branches, and customers are encouraged to put on surgical masks. Hand sanitizer is available in branches for use, if needed.

The Bank is committed to maintaining quality banking services. During the special circumstances, customers are advised to use the Bank’s internet banking to meet their banking needs. For enquiries, please call the Bank’s Customer Service Hotline at 223 95559.

 

Notice on Bank of Communications (Hong Kong) Corporate Banking Services

Bank of Communications (Hong Kong) Limited was informed by two employees at Institutional Banking Department and Commercial Centre (Kowloon) (address: Suite 604-611, 6/F, Tower 6, Gateway, Tsimshatsui, Kowloon) on 15 March (Tuesday) that they have preliminarily tested positive for COVID-19. The Branches have been temporarily closed from 15 March (Tuesday) and will be resumed on 16 March (Wednesday). Meanwhile, the Bank has already taken corresponding measures, including deep cleaning and disinfecting the Branch premises, all employees at the Branch will conduct viral testing and home quarantine.


The employees were last working in the Branch on 14 March (Monday). Their body temperature was normal before reporting for duty and no symptoms of sickness were present. They are mainly responsible for providing customer services and counter services. They wore face mask at work. All employees at the Branch fully complied with the Bank's preventive measures, including all employees are requested to measure their body temperature before work and to put on surgical masks at work. The Bank will continue to monitor the situation and provide them with the necessary assistance.


Bank of Communications (Hong Kong) Limited holds the health and safety of our customers and employees in the highest regard. The prudent precautionary measures are implemented in all branches, including enhancing disinfection and cleaning, all employees are requested to measure their body temperature before work, to put on surgical masks at work and maintain social distancing, and the Bank arranges flexible working arrangements. Employees will check customers’ body temperature when entering the branches, and customers are encouraged to put on surgical masks. Hand sanitizer is available in branches for use, if needed.


For enquiries, please call the Bank’s Customer Service Hotline at 223 95559.


Bank of Communications (Hong Kong) Announces Branch Service Change Update
Bank of Communications (Hong Kong) Limited holds the health and safety of our customers and employees in the highest regard. In view of the latest COVID-19 situation, we now update our precautionary measures and our service arrangements.
 
 
Services of the following retail branches have been suspended since 15 March (Tuesday) until further notice:
Branch Name Address
Hong Kong Island
North Point Branch Shops Nos. 1-4 on G/F., Maylun Apartments, 442-456 King's Road, North Point, Hong Kong
Portion B of Shop 13, G/F, King's Tower, No. 480 King's Road, North Point, Hong Kong
Kowloon
Ngau Tau Kok Branch Shop G1 & G2, G/F., Phase I, Amoy Plaza, 77 Ngau Tau Kok Road, Kowloon
New Territories
Ma On Shan Branch Shop Nos. 303-304, Level 3, Ma On Shan Plaza, 608 Sai Sha Road, Ma On Shan, New Territories
 
Services of the following retail branches will be resumed from 16 March (Wednesday):
Branch Name Address
New Territories
Tsuen Wan Branch
G/F., 240-242 Sha Tsui Road, Tsuen Wan, New Territories
Sheung Shui Branch
Shops 1010-1014, G/F., Sheung Shui Centre, Sheung Shui, New Territories
 
 
Services of the following retail branches remain suspended until further notice:
Branch Name Address
Hong Kong Island
Siu Sai Wan Branch Shop No. 217A-217B, Siu Sai Wan Plaza, Siu Sai Wan Estate, Hong Kong
Kennedy Town Branch G/F., 113-119 Belcher's Street, Kennedy Town, Hong Kong
Aberdeen Branch Shop 3, G/F, 2/4 & 14/16 Nam Ning Street, Aberdeen Centre (Site 4), Aberdeen, Hong Kong
Quarry Bay Branch Shops 2, G/F., No. 1001 King's Road, Quarry Bay, Hong Kong
Shau Kei Wan Branch Shop 2-3, G/F., Tung Fai Building, 161-165 Shau Kei Wan Main Street East, Hong Kong
Hennessy Road Branch G/F., Bank of Communications Building., 368 Hennessy Road, Hong Kong
Kowloon
Tsim Sha Tsui Branch Shop Nos. 1-3 on G/F., CFC Tower, 22-28 Mody Road, Tsimshatsui, Kowloon
Mongkok Branch G/F and 1/F, Shun Wah Building, Nos. 735 & 735A Nathan Road, Mongkok, Kowloon
Cheung Sha Wan Plaza Branch Unit G04 on G/F., Cheung Sha Wan Plaza, 833 Cheung Sha Wan Road, Kowloon
New Territories
Kwai Chung Branch G/F., 93-99 Tai Loong Street, Kwai Chung, New Territories
Tai Po Branch Shop No. 1, 2, 26 & 27, G/F., Wing Fai Plaza, 29-35 Ting Kok Road, Tai Po, New Territories
Tin Shui Wai Branch Shop No. G72, G/F, +WOO (Phase 1), 12-18 Tin Yan Road, Tin Shui Wai, New Territories
Tseung Kwan O Branch Shop Nos. 252A, 252B & 253 on Level 2, Metro City Phase I, Tseung Kwan O, New Territories
Sam Shing Estate Branch Shop No. 4, G/F., Moon Yu House, Sam Shing Estate, 6 Sam Shing Street, Tuen Mun, New Territories
Kwong Yuen Estate Branch Shop Nos. 1 & 2, G/F., Commercial Block 2, Kwong Yuen Shopping Centre, Kwong Yuen Estate, No. 68 Siu Lek Yuen Road, Shatin, New Territories
Tiu Keng Leng Branch Shops Nos. L2-064 and L2- 065, Level 2, Metro Town, Tiu Keng Leng, New Territories
Shatin City One Branch Shop 188, 1/F., Fortune City One, City One Shatin, New Territories
Market Street Branch
G/F., 49-55 Tsuen Wan Market Street, Tsuen Wan, New Territories
Yuen Long Branch Shop 2B, G/F, Man Yu Building, 2-14 Tai Fung Street, Yuen Long, New Territories

 
Service arrangement of all branches on Saturday
From 5 March (Saturday), services of all branches will be suspended on Saturday until further notice.


Business hours of retail branches will remain as Monday to Friday 9:00 am to 4:00 pm. The cut-off time of Cheque Deposit at our ATM machine will be adjusted to 4:00 pm from Monday to Friday. Cheques deposited after the cut-off time will be processed on the following clearing day.

The Bank has been taking precautionary measures prudently at all branches, including more frequent deep cleaning and disinfection of branch premises on top of the regular daily cleaning schedule, all employees are requested to measure their body temperature before work and to put on surgical masks at work. The Bank always reminds its staff to regularly wash and sanitise their hands. Staff of the Bank would help customers to check body temperature when entering the branches and customers are encouraged to put on surgical masks. Hand sanitizer is offered in branches for use, if needed.


The Bank is committed to maintaining quality banking services. During the special circumstances, customers are advised to use the Bank’s internet banking to meet their banking needs. For enquiries, please call the Bank’s Customer Service Hotline at 223 95559.

Please scan the below QR code to visit our website for branches location if necessary:


Notice on Bank of Communications (Hong Kong) Branch Services

Bank of Communications (Hong Kong) Limited was informed by three employees on 15 March (Tuesday) that they have preliminarily tested positive for COVID-19. The concerned branches are North Point Branch, Ngau Tau Kok Branch and Ma On Shan Branch. The Branches have been temporarily closed since 15 March (Tuesday) until further notice. Meanwhile, the Bank has already taken corresponding measures, including deep cleaning and disinfecting the Branch premises, all employees at the Branches will conduct viral testing and home quarantine.


Details of the concerned branches and the last working days of these employees are as follows:

Branch Name Address Last Working Day of the Employee
North Point Branch Shops Nos. 1-4 on G/F., Maylun Apartments, 442-456 King's Road, North Point, Hong Kong 14 March (Monday)
Portion B of Shop 13, G/F, King's Tower, No. 480 King's Road, North Point, Hong Kong
Ngau Tau Kok Branch Shop G1 & G2, G/F., Phase I, Amoy Plaza, 77 Ngau Tau Kok Road, Kowloon 14 March (Monday)
Ma On Shan Branch Shop Nos. 303-304, Level 3, Ma On Shan Plaza, 608 Sai Sha Road, Ma On Shan, New Territories 14 March (Monday)

 

Bank of Communications (Hong Kong) Limited holds the health and safety of our customers and employees in the highest regard. The prudent precautionary measures are implemented in all branches, including enhancing disinfection and cleaning, all employees are requested to measure their body temperature before work, to put on surgical masks at work and maintain social distancing, and the Bank arranges flexible working arrangements. Employees will check customers’ body temperature when entering the branches, and customers are encouraged to put on surgical masks. Hand sanitizer is available in branches for use, if needed.


For enquiries, please call the Bank’s Customer Service Hotline at 223 95559.



2022-03-14

Bank of Communications (Hong Kong) Announces Branch Service Change Update
Bank of Communications (Hong Kong) Limited holds the health and safety of our customers and employees in the highest regard. In view of the latest COVID-19 situation, we now update our precautionary measures and our service arrangements.
 
 
Services of the following retail branches have been suspended since 14 March (Monday) until further notice:
Branch Name Address
New Territories
Tsuen Wan Branch
G/F., 240-242 Sha Tsui Road, Tsuen Wan, New Territories
Market Street Branch
G/F., 49-55 Tsuen Wan Market Street, Tsuen Wan, New Territories
Sheung Shui Branch
Shops 1010-1014, G/F., Sheung Shui Centre, Sheung Shui, New Territories
Yuen Long Branch Shop 2B, G/F, Man Yu Building, 2-14 Tai Fung Street, Yuen Long, New Territories
 
 
Services of the following retail branches will be resumed from 15 March (Tuesday):
Branch Name Address
Hong Kong Island
Business Department Unit B B/F & G/F, Unit C G/F, Wheelock House, 20 Pedder Street, Central, Hong Kong
King's Road Branch G/F, Kailey Court, 67-71 King's Road, Hong Kong
Kowloon
Kowloon Branch G/F., 563 Nathan Road, Kowloon
New Territories
Sha Tsui Road Branch Shops Nos. 3-5 on G/F., Kwong Ming Building, 120-130 Sha Tsui Road, Tsuen Wan, New Territories
Tuen Mun Branch Shops 7-8 on G/F, Castle Peak Lin Won Building, 2-4 Yan Ching Street, Tuen Mun, New Territorie
Ma On Shan Branch Shop Nos. 303-304, Level 3, Ma On Shan Plaza, 608 Sai Sha Road, Ma On Shan, New Territories
 
 
Services of the following retail branches remain suspended until further notice:
Branch Name Address
Hong Kong Island
Siu Sai Wan Branch Shop No. 217A-217B, Siu Sai Wan Plaza, Siu Sai Wan Estate, Hong Kong
Kennedy Town Branch G/F., 113-119 Belcher's Street, Kennedy Town, Hong Kong
Aberdeen Branch Shop 3, G/F, 2/4 & 14/16 Nam Ning Street, Aberdeen Centre (Site 4), Aberdeen, Hong Kong
Quarry Bay Branch Shops 2, G/F., No. 1001 King's Road, Quarry Bay, Hong Kong
Shau Kei Wan Branch Shop 2-3, G/F., Tung Fai Building, 161-165 Shau Kei Wan Main Street East, Hong Kong
Hennessy Road Branch G/F., Bank of Communications Building., 368 Hennessy Road, Hong Kong
Kowloon
Tsim Sha Tsui Branch Shop Nos. 1-3 on G/F., CFC Tower, 22-28 Mody Road, Tsimshatsui, Kowloon
Mongkok Branch G/F and 1/F, Shun Wah Building, Nos. 735 & 735A Nathan Road, Mongkok, Kowloon
Cheung Sha Wan Plaza Branch Unit G04 on G/F., Cheung Sha Wan Plaza, 833 Cheung Sha Wan Road, Kowloon
New Territories
Kwai Chung Branch G/F., 93-99 Tai Loong Street, Kwai Chung, New Territories
Tai Po Branch Shop No. 1, 2, 26 & 27, G/F., Wing Fai Plaza, 29-35 Ting Kok Road, Tai Po, New Territories
Tin Shui Wai Branch Shop No. G72, G/F, +WOO (Phase 1), 12-18 Tin Yan Road, Tin Shui Wai, New Territories
Tseung Kwan O Branch Shop Nos. 252A, 252B & 253 on Level 2, Metro City Phase I, Tseung Kwan O, New Territories
Sam Shing Estate Branch Shop No. 4, G/F., Moon Yu House, Sam Shing Estate, 6 Sam Shing Street, Tuen Mun, New Territories
Kwong Yuen Estate Branch Shop Nos. 1 & 2, G/F., Commercial Block 2, Kwong Yuen Shopping Centre, Kwong Yuen Estate, No. 68 Siu Lek Yuen Road, Shatin, New Territories
Tiu Keng Leng Branch Shops Nos. L2-064 and L2- 065, Level 2, Metro Town, Tiu Keng Leng, New Territories
Shatin City One Branch Shop 188, 1/F., Fortune City One, City One Shatin, New Territories

 
Service arrangement of all branches on Saturday
From 5 March (Saturday), services of all branches will be suspended on Saturday until further notice.


Business hours of retail branches will remain as Monday to Friday 9:00 am to 4:00 pm. The cut-off time of Cheque Deposit at our ATM machine will be adjusted to 4:00 pm from Monday to Friday. Cheques deposited after the cut-off time will be processed on the following clearing day.

The Bank has been taking precautionary measures prudently at all branches, including more frequent deep cleaning and disinfection of branch premises on top of the regular daily cleaning schedule, all employees are requested to measure their body temperature before work and to put on surgical masks at work. The Bank always reminds its staff to regularly wash and sanitise their hands. Staff of the Bank would help customers to check body temperature when entering the branches and customers are encouraged to put on surgical masks. Hand sanitizer is offered in branches for use, if needed.


The Bank is committed to maintaining quality banking services. During the special circumstances, customers are advised to use the Bank’s internet banking to meet their banking needs. For enquiries, please call the Bank’s Customer Service Hotline at 223 95559.

Please scan the below QR code to visit our website for branches location if necessary:


Notice on Bank of Communications (Hong Kong) Branch Services

Bank of Communications (Hong Kong) Limited was informed by four employees on 13 March (Sunday) and 14 March (Monday) that they have preliminarily tested positive for COVID-19. The concerned branches are Market Street Branch, Tsuen Wan Branch, Sheung Shui Branch and Yuen Long Branch. The Branches have been temporarily closed since 14 March (Monday) until further notice. Meanwhile, the Bank has already taken corresponding measures, including deep cleaning and disinfecting the Branch premises, all employees at the Branches will conduct viral testing and home quarantine.


Details of the concerned branches and the last working days of these employees are as follows:

Branch Name Address Last Working Day of the Employee
Market Street Branch G/F., 49-55 Tsuen Wan Market Street, Tsuen Wan, New Territories 11 March (Friday)
Tsuen Wan Branch G/F., 240-242 Sha Tsui Road, Tsuen Wan, New Territories 11 March (Friday)
Sheung Shui Branch Shops 1010-1014, G/F., Sheung Shui Centre, Sheung Shui, New Territories 11 March (Friday)
Yuen Long Branch Shop 2B, G/F, Man Yu Building, 2-14 Tai Fung Street, Yuen Long, New Territories 11 March (Friday)

 

Bank of Communications (Hong Kong) Limited holds the health and safety of our customers and employees in the highest regard. The prudent precautionary measures are implemented in all branches, including enhancing disinfection and cleaning, all employees are requested to measure their body temperature before work, to put on surgical masks at work and maintain social distancing, and the Bank arranges flexible working arrangements. Employees will check customers’ body temperature when entering the branches, and customers are encouraged to put on surgical masks. Hand sanitizer is available in branches for use, if needed.


For enquiries, please call the Bank’s Customer Service Hotline at 223 95559.



2022-03-11

Bank of Communications (Hong Kong) Announces Branch Service Change Update
Bank of Communications (Hong Kong) Limited holds the health and safety of our customers and employees in the highest regard. In view of the latest COVID-19 situation, we now update our precautionary measures and our service arrangements.
 
 
Services of the following retail branches have been suspended since 11 March (Friday) until further notice:
Branch Name Address
Hong Kong Island
Business Department
Unit B B/F & G/F, Unit C G/F, Wheelock House, 20 Pedder Street, Central, Hong Kong
King's Road Branch
G/F, Kailey Court, 67-71 King's Road, Hong Kong
Kowloon
Kowloon Branch
G/F., 563 Nathan Road, Kowloon
New Territories
Ma On Shan Branch Shop Nos. 303-304, Level 3, Ma On Shan Plaza, 608 Sai Sha Road, Ma On Shan, New Territories
 
 
Services of the following retail branches will be resumed from 14 March (Monday):
Branch Name Address
Hong Kong Island
North Point Branch Shops Nos. 1-4 on G/F., Maylun Apartments, 442-456 King's Road, North Point, Hong Kong
Portion B of Shop 13, G/F, King's Tower, No. 480 King's Road, North Point, Hong Kong
Chaiwan Branch G/F., 121-121A Wan Tsui Road, Chai Wan Cinema Building, Chaiwan, Hong Kong
Kowloon
Kwun Tong Branch Shop E, Block G & H, G/F, East Sun Industrial Centre, 16 Shing Yip Street, Kwun Tong, Kowloon
Hunghom Branch Shop A6, G/F., Whampoa Estate Planet Square, 1-3 Tak Man Street, Kowloon
 
 
Services of the following retail branches remain suspended until further notice:
Branch Name Address
Hong Kong Island
Siu Sai Wan Branch Shop No. 217A-217B, Siu Sai Wan Plaza, Siu Sai Wan Estate, Hong Kong
Kennedy Town Branch G/F., 113-119 Belcher's Street, Kennedy Town, Hong Kong
Aberdeen Branch Shop 3, G/F, 2/4 & 14/16 Nam Ning Street, Aberdeen Centre (Site 4), Aberdeen, Hong Kong
Quarry Bay Branch Shops 2, G/F., No. 1001 King's Road, Quarry Bay, Hong Kong
Shau Kei Wan Branch Shop 2-3, G/F., Tung Fai Building, 161-165 Shau Kei Wan Main Street East, Hong Kong
Hennessy Road Branch G/F., Bank of Communications Building., 368 Hennessy Road, Hong Kong
Kowloon
Tsim Sha Tsui Branch Shop Nos. 1-3 on G/F., CFC Tower, 22-28 Mody Road, Tsimshatsui, Kowloon
Mongkok Branch G/F and 1/F, Shun Wah Building, Nos. 735 & 735A Nathan Road, Mongkok, Kowloon
Cheung Sha Wan Plaza Branch Unit G04 on G/F., Cheung Sha Wan Plaza, 833 Cheung Sha Wan Road, Kowloon
New Territories
Kwai Chung Branch G/F., 93-99 Tai Loong Street, Kwai Chung, New Territories
Tai Po Branch Shop No. 1, 2, 26 & 27, G/F., Wing Fai Plaza, 29-35 Ting Kok Road, Tai Po, New Territories
Tuen Mun Branch Shops 7-8 on G/F, Castle Peak Lin Won Building, 2-4 Yan Ching Street, Tuen Mun, New Territories
Tin Shui Wai Branch Shop No. G72, G/F, +WOO (Phase 1), 12-18 Tin Yan Road, Tin Shui Wai, New Territories
Tseung Kwan O Branch Shop Nos. 252A, 252B & 253 on Level 2, Metro City Phase I, Tseung Kwan O, New Territories
Sam Shing Estate Branch Shop No. 4, G/F., Moon Yu House, Sam Shing Estate, 6 Sam Shing Street, Tuen Mun, New Territories
Kwong Yuen Estate Branch Shop Nos. 1 & 2, G/F., Commercial Block 2, Kwong Yuen Shopping Centre, Kwong Yuen Estate, No. 68 Siu Lek Yuen Road, Shatin, New Territories
Sha Tsui Road Branch Shops Nos. 3-5 on G/F., Kwong Ming Building, 120-130 Sha Tsui Road, Tsuen Wan, New Territories
Tiu Keng Leng Branch Shops Nos. L2-064 and L2- 065, Level 2, Metro Town, Tiu Keng Leng, New Territories
Shatin City One Branch Shop 188, 1/F., Fortune City One, City One Shatin, New Territories

 
Service arrangement of all branches on Saturday
From 5 March (Saturday), services of all branches will be suspended on Saturday until further notice.


Business hours of retail branches will remain as Monday to Friday 9:00 am to 4:00 pm. The cut-off time of Cheque Deposit at our ATM machine will be adjusted to 4:00 pm from Monday to Friday. Cheques deposited after the cut-off time will be processed on the following clearing day.

The Bank has been taking precautionary measures prudently at all branches, including more frequent deep cleaning and disinfection of branch premises on top of the regular daily cleaning schedule, all employees are requested to measure their body temperature before work and to put on surgical masks at work. The Bank always reminds its staff to regularly wash and sanitise their hands. Staff of the Bank would help customers to check body temperature when entering the branches and customers are encouraged to put on surgical masks. Hand sanitizer is offered in branches for use, if needed.


The Bank is committed to maintaining quality banking services. During the special circumstances, customers are advised to use the Bank’s internet banking to meet their banking needs. For enquiries, please call the Bank’s Customer Service Hotline at 223 95559.

Please scan the below QR code to visit our website for branches location if necessary:


Notice on Bank of Communications (Hong Kong) Branch Services

Bank of Communications (Hong Kong) Limited was informed by four employees on 10 March (Thursday) and 11 March (Friday) that they have preliminarily tested positive for COVID-19. The concerned branches are King's Road Branch, Kowloon Branch, Ma On Shan Branch and Business Department. The Branches have been temporarily closed since 11 March (Friday) until further notice. Meanwhile, the Bank has already taken corresponding measures, including deep cleaning and disinfecting the Branch premises, all employees at the Branches will conduct viral testing and home quarantine.


Details of the concerned branches and the last working days of these employees are as follows:

Branch Name Address Last Working Day of the Employee
King's Road Branch G/F, Kailey Court, 67-71 King's Road, Hong Kong 10 March (Thursday)
Kowloon Branch G/F., 563 Nathan Road, Kowloon 10 March (Thursday)
Ma On Shan Branch Shop Nos. 303-304, Level 3, Ma On Shan Plaza, 608 Sai Sha Road, Ma On Shan, New Territories 10 March (Thursday)
Business Department Unit B B/F & G/F, Unit C G/F, Wheelock House, 20 Pedder Street, Central, Hong Kong 11 March (Friday)

 

Bank of Communications (Hong Kong) Limited holds the health and safety of our customers and employees in the highest regard. The prudent precautionary measures are implemented in all branches, including enhancing disinfection and cleaning, all employees are requested to measure their body temperature before work, to put on surgical masks at work and maintain social distancing, and the Bank arranges flexible working arrangements. Employees will check customers’ body temperature when entering the branches, and customers are encouraged to put on surgical masks. Hand sanitizer is available in branches for use, if needed.


For enquiries, please call the Bank’s Customer Service Hotline at 223 95559.



2022-03-10

Bank of Communications (Hong Kong) Announces Branch Service Change Update
Bank of Communications (Hong Kong) Limited holds the health and safety of our customers and employees in the highest regard. In view of the latest COVID-19 situation, we now update our precautionary measures and our service arrangements.
 
 
Services of the following retail branches have been suspended since 10 March (Thursday) until further notice:
Branch Name Address
Hong Kong Island
North Point Branch Shops Nos. 1-4 on G/F., Maylun Apartments, 442-456 King's Road, North Point, Hong Kong
Portion B of Shop 13, G/F, King's Tower, No. 480 King's Road, North Point, Hong Kong
Kowloon
Hunghom Branch
Shop A6, G/F., Whampoa Estate Planet Square, 1-3 Tak Man Street, Kowloon
New Territories
Shatin City One Branch Shop 188, 1/F., Fortune City One, City One Shatin, New Territories
 
 
Services of the following retail branches will be resumed from 11 March (Friday):
Branch Name Address
Kowloon
Wong Tai Sin Branch Shop N118, 1/F, Temple Mall North, 136 Lung Cheung Road, Wong Tai Sin, Kowloon
Jordan Road Branch 1/F., Booman Building, 37U Jordan Road, Kowloon
 
 
Services of the following retail branches remain suspended until further notice:
Branch Name Address
Hong Kong Island
Siu Sai Wan Branch Shop No. 217A-217B, Siu Sai Wan Plaza, Siu Sai Wan Estate, Hong Kong
Kennedy Town Branch G/F., 113-119 Belcher's Street, Kennedy Town, Hong Kong
Aberdeen Branch Shop 3, G/F, 2/4 & 14/16 Nam Ning Street, Aberdeen Centre (Site 4), Aberdeen, Hong Kong
Quarry Bay Branch Shops 2, G/F., No. 1001 King's Road, Quarry Bay, Hong Kong
Chaiwan Branch G/F., 121-121A Wan Tsui Road, Chai Wan Cinema Building, Chaiwan, Hong Kong
Shau Kei Wan Branch Shop 2-3, G/F., Tung Fai Building, 161-165 Shau Kei Wan Main Street East, Hong Kong
Hennessy Road Branch G/F., Bank of Communications Building., 368 Hennessy Road, Hong Kong
Kowloon
Tsim Sha Tsui Branch Shop Nos. 1-3 on G/F., CFC Tower, 22-28 Mody Road, Tsimshatsui, Kowloon
Mongkok Branch G/F and 1/F, Shun Wah Building, Nos. 735 & 735A Nathan Road, Mongkok, Kowloon
Kwun Tong Branch Shop E, Block G & H, G/F, East Sun Industrial Centre, 16 Shing Yip Street, Kwun Tong, Kowloon
Cheung Sha Wan Plaza Branch Unit G04 on G/F., Cheung Sha Wan Plaza, 833 Cheung Sha Wan Road, Kowloon
New Territories
Kwai Chung Branch G/F., 93-99 Tai Loong Street, Kwai Chung, New Territories
Tai Po Branch Shop No. 1, 2, 26 & 27, G/F., Wing Fai Plaza, 29-35 Ting Kok Road, Tai Po, New Territories
Tuen Mun Branch Shops 7-8 on G/F, Castle Peak Lin Won Building, 2-4 Yan Ching Street, Tuen Mun, New Territories
Tin Shui Wai Branch Shop No. G72, G/F, +WOO (Phase 1), 12-18 Tin Yan Road, Tin Shui Wai, New Territories
Tseung Kwan O Branch Shop Nos. 252A, 252B & 253 on Level 2, Metro City Phase I, Tseung Kwan O, New Territories
Sam Shing Estate Branch Shop No. 4, G/F., Moon Yu House, Sam Shing Estate, 6 Sam Shing Street, Tuen Mun, New Territories
Kwong Yuen Estate Branch Shop Nos. 1 & 2, G/F., Commercial Block 2, Kwong Yuen Shopping Centre, Kwong Yuen Estate, No. 68 Siu Lek Yuen Road, Shatin, New Territories
Sha Tsui Road Branch Shops Nos. 3-5 on G/F., Kwong Ming Building, 120-130 Sha Tsui Road, Tsuen Wan, New Territories
Tiu Keng Leng Branch Shops Nos. L2-064 and L2- 065, Level 2, Metro Town, Tiu Keng Leng, New Territories

 
Service arrangement of all branches on Saturday
From 5 March (Saturday), services of all branches will be suspended on Saturday until further notice.


Business hours of retail branches will remain as Monday to Friday 9:00 am to 4:00 pm. The cut-off time of Cheque Deposit at our ATM machine will be adjusted to 4:00 pm from Monday to Friday. Cheques deposited after the cut-off time will be processed on the following clearing day.

The Bank has been taking precautionary measures prudently at all branches, including more frequent deep cleaning and disinfection of branch premises on top of the regular daily cleaning schedule, all employees are requested to measure their body temperature before work and to put on surgical masks at work. The Bank always reminds its staff to regularly wash and sanitise their hands. Staff of the Bank would help customers to check body temperature when entering the branches and customers are encouraged to put on surgical masks. Hand sanitizer is offered in branches for use, if needed.


The Bank is committed to maintaining quality banking services. During the special circumstances, customers are advised to use the Bank’s internet banking to meet their banking needs. For enquiries, please call the Bank’s Customer Service Hotline at 223 95559.

Please scan the below QR code to visit our website for branches location if necessary:


Notice on Bank of Communications (Hong Kong) Branch Services

Bank of Communications (Hong Kong) Limited was informed by three employees on 10 March (Thursday) that they have preliminarily tested positive for COVID-19. The concerned branches are Shatin City One Branch, North Point Branch and Hunghom Branch. The Branches have been temporarily closed since 10 March (Thursday) until further notice. Meanwhile, the Bank has already taken corresponding measures, including deep cleaning and disinfecting the Branch premises, all employees at the Branches will conduct viral testing and home quarantine.


Details of the concerned branches and the last working days of these employee are as follows:

Branch Name Address Last Working Day of the Employee
Shatin City One Branch Shop 188, 1/F., Fortune City One, City One Shatin, New Territories 9 March (Wednesday)
North Point Branch Shops Nos. 1-4 on G/F., Maylun Apartments, 442-456 King's Road, North Point, Hong Kong 7 March (Monday)
Portion B of Shop 13, G/F, King's Tower, No. 480 King's Road, North Point, Hong Kong
Hunghom Branch Shop A6, G/F., Whampoa Estate Planet Square, 1-3 Tak Man Street, Kowloon 9 March (Wednesday)

 

Bank of Communications (Hong Kong) Limited holds the health and safety of our customers and employees in the highest regard. The prudent precautionary measures are implemented in all branches, including enhancing disinfection and cleaning, all employees are requested to measure their body temperature before work, to put on surgical masks at work and maintain social distancing, and the Bank arranges flexible working arrangements. Employees will check customers’ body temperature when entering the branches, and customers are encouraged to put on surgical masks. Hand sanitizer is available in branches for use, if needed.


For enquiries, please call the Bank’s Customer Service Hotline at 223 95559.



2022-03-09

Bank of Communications (Hong Kong) Announces Branch Service Change Update
Bank of Communications (Hong Kong) Limited holds the health and safety of our customers and employees in the highest regard. In view of the latest COVID-19 situation, we now update our precautionary measures and our service arrangements.
 
 
Services of the following retail branch has been suspended since 9 March (Wednesday) until further notice:
Branch Name Address
Kowloon
Cheung Sha Wan Plaza Branch Unit G04 on G/F., Cheung Sha Wan Plaza, 833 Cheung Sha Wan Road, Kowloon

 
 
Services of the following retail branches will be resumed from 10 March (Thursday):
Branch Name Address
Hong Kong Island
King's Road Branch G/F, Kailey Court, 67-71 King's Road, Hong Kong
Kowloon
Ngau Tau Kok Branch
Shop G1 & G2, G/F., Phase I, Amoy Plaza, 77 Ngau Tau Kok Road, Kowloon
New Territories
Nina Tower Wealth
Management Centre
Suite 2304 on 23/F, Tower 2, Nina Tower, No. 8, Yeung Uk Road, Tsuen Wan, New Territories
 
 
Services of the following retail branches remain suspended until further notice:
Branch Name Address
Hong Kong Island
Siu Sai Wan Branch Shop No. 217A-217B, Siu Sai Wan Plaza, Siu Sai Wan Estate, Hong Kong
Kennedy Town Branch G/F., 113-119 Belcher's Street, Kennedy Town, Hong Kong
Aberdeen Branch Shop 3, G/F, 2/4 & 14/16 Nam Ning Street, Aberdeen Centre (Site 4), Aberdeen, Hong Kong
Quarry Bay Branch Shops 2, G/F., No. 1001 King's Road, Quarry Bay, Hong Kong
Chaiwan Branch G/F., 121-121A Wan Tsui Road, Chai Wan Cinema Building, Chaiwan, Hong Kong
Shau Kei Wan Branch Shop 2-3, G/F., Tung Fai Building, 161-165 Shau Kei Wan Main Street East, Hong Kong
Kowloon
Wong Tai Sin Branch
Shop N118, 1/F, Temple Mall North, 136 Lung Cheung Road, Wong Tai Sin, Kowloon
Jordan Road Branch 1/F., Booman Building, 37U Jordan Road, Kowloon
Tsim Sha Tsui Branch Shop Nos. 1-3 on G/F., CFC Tower, 22-28 Mody Road, Tsimshatsui, Kowloon
Mongkok Branch G/F and 1/F, Shun Wah Building, Nos. 735 & 735A Nathan Road, Mongkok, Kowloon
Kwun Tong Branch Shop E, Block G & H, G/F, East Sun Industrial Centre, 16 Shing Yip Street, Kwun Tong, Kowloon
New Territories
Kwai Chung Branch G/F., 93-99 Tai Loong Street, Kwai Chung, New Territories
Tai Po Branch Shop No. 1, 2, 26 & 27, G/F., Wing Fai Plaza, 29-35 Ting Kok Road, Tai Po, New Territories
Tuen Mun Branch Shops 7-8 on G/F, Castle Peak Lin Won Building, 2-4 Yan Ching Street, Tuen Mun, New Territories
Tin Shui Wai Branch Shop No. G72, G/F, +WOO (Phase 1), 12-18 Tin Yan Road, Tin Shui Wai, New Territories
Tseung Kwan O Branch Shop Nos. 252A, 252B & 253 on Level 2, Metro City Phase I, Tseung Kwan O, New Territories
Sam Shing Estate Branch Shop No. 4, G/F., Moon Yu House, Sam Shing Estate, 6 Sam Shing Street, Tuen Mun, New Territories
Kwong Yuen Estate Branch Shop Nos. 1 & 2, G/F., Commercial Block 2, Kwong Yuen Shopping Centre, Kwong Yuen Estate, No. 68 Siu Lek Yuen Road, Shatin, New Territories
Sha Tsui Road Branch Shops Nos. 3-5 on G/F., Kwong Ming Building, 120-130 Sha Tsui Road, Tsuen Wan, New Territories
Tiu Keng Leng Branch Shops Nos. L2-064 and L2- 065, Level 2, Metro Town, Tiu Keng Leng, New Territories

 
Service arrangement of all branches on Saturday
From 5 March (Saturday), the services of all branches will be suspended on Saturday until further notice.


Business hours of retail branches will remain as Monday to Friday 9:00 am to 4:00 pm. The cut-off time of Cheque Deposit at our ATM machine will be adjusted to 4:00 pm from Monday to Friday. Cheques deposited after the cut-off time will be processed on the following clearing day.

The Bank has been taking precautionary measures prudently at all branches, including more frequent deep cleaning and disinfection of branch premises on top of the regular daily cleaning schedule, all employees are requested to measure their body temperature before work and to put on surgical masks at work. The Bank always reminds its staff to regularly wash and sanitise their hands. Staff of the Bank would help customers to check body temperature when entering the branches and customers are encouraged to put on surgical masks. Hand sanitizer is offered in branches for use, if needed.


The Bank is committed to maintaining quality banking services. During the special circumstances, customers are advised to use the Bank’s internet banking, phone banking or mobile banking to meet their banking needs. For enquiries, please call the Bank’s Customer Service Hotline at 223 95559.

Please scan the below QR code to visit our website for branches location if necessary:


Notice on Bank of Communications (Hong Kong) Branch Services

Bank of Communications (Hong Kong) Limited was informed by one employee on 9 March (Wednesday) that he has preliminarily tested positive for COVID-19. The concerned branch is Cheung Sha Wan Plaza Branch. The Branch has been temporarily closed since 9 March (Wednesday) until further notice. Meanwhile, the Bank has already taken corresponding measures, including deep cleaning and disinfecting the Branch premises, all employees at the Branch will conduct viral testing and home quarantine.


Details of the concerned branch and the last working day of this employee is as follows:

Branch Name Address Last Working Day of the Employee
Cheung Sha Wan Plaza Branch Unit G04 on G/F., Cheung Sha Wan Plaza, 833 Cheung Sha Wan Road, Kowloon 7 March (Monday)

 

Bank of Communications (Hong Kong) Limited holds the health and safety of our customers and employees in the highest regard. The prudent precautionary measures are implemented in all branches, including enhancing disinfection and cleaning, all employees are requested to measure their body temperature before work, to put on surgical masks at work and maintain social distancing, and the Bank arranges flexible working arrangements. Employees will check customers’ body temperature when entering the branches, and customers are encouraged to put on surgical masks. Hand sanitizer is available in branches for use, if needed.

For enquiries, please call the Bank’s Customer Service Hotline at 223 95559.



2022-03-07

Bank of Communications (Hong Kong) Announces Branch Service Change Update
Bank of Communications (Hong Kong) Limited holds the health and safety of our customers and employees in the highest regard. In view of the latest COVID-19 situation, we now update our precautionary measures.
 

 
The services of the following retail branch has been suspended from 7 March (Monday):
Branch Name Address
Hong Kong Island
Hennessy Road Branch G/F., Bank of Communications Building., 368 Hennessy Road, Hong Kong

 
 
The services of the following retail branch will be resumed from 8 March (Tuesday):
Branch Name Address
Hong Kong Island
Business Department Unit B B/F & G/F, Unit C G/F, Wheelock House, 20 Pedder Street, Central, Hong Kong
 
 
The services of the following retail branches remain suspended until further notice:
Branch Name Address
Hong Kong Island
Siu Sai Wan Branch Shop No. 217A-217B, Siu Sai Wan Plaza, Siu Sai Wan Estate, Hong Kong
Kennedy Town Branch G/F., 113-119 Belcher's Street, Kennedy Town, Hong Kong
Aberdeen Branch Shop 3, G/F, 2/4 & 14/16 Nam Ning Street, Aberdeen Centre (Site 4), Aberdeen, Hong Kong
Quarry Bay Branch Shops 2, G/F., No. 1001 King's Road, Quarry Bay, Hong Kong
Chaiwan Branch G/F., 121-121A Wan Tsui Road, Chai Wan Cinema Building, Chaiwan, Hong Kong
Shau Kei Wan Branch Shop 2-3, G/F., Tung Fai Building, 161-165 Shau Kei Wan Main Street East, Hong Kong
King's Road Branch G/F, Kailey Court, 67-71 King's Road, Hong Kong
Kowloon
Wong Tai Sin Branch
Shop N118, 1/F, Temple Mall North, 136 Lung Cheung Road, Wong Tai Sin, Kowloon
Jordan Road Branch 1/F., Booman Building, 37U Jordan Road, Kowloon
Ngau Tau Kok Branch Shop G1 & G2, G/F., Phase I, Amoy Plaza, 77 Ngau Tau Kok Road, Kowloon
Tsim Sha Tsui Branch Shop Nos. 1-3 on G/F., CFC Tower, 22-28 Mody Road, Tsimshatsui, Kowloon
Mongkok Branch G/F and 1/F, Shun Wah Building, Nos. 735 & 735A Nathan Road, Mongkok, Kowloon
Kwun Tong Branch Shop E, Block G & H, G/F, East Sun Industrial Centre, 16 Shing Yip Street, Kwun Tong, Kowloon
New Territories
Kwai Chung Branch G/F., 93-99 Tai Loong Street, Kwai Chung, New Territories
Tai Po Branch Shop No. 1, 2, 26 & 27, G/F., Wing Fai Plaza, 29-35 Ting Kok Road, Tai Po, New Territories
Tuen Mun Branch Shops 7-8 on G/F, Castle Peak Lin Won Building, 2-4 Yan Ching Street, Tuen Mun, New Territories
Tin Shui Wai Branch Shop No. G72, G/F, +WOO (Phase 1), 12-18 Tin Yan Road, Tin Shui Wai, New Territories
Tseung Kwan O Branch Shop Nos. 252A, 252B & 253 on Level 2, Metro City Phase I, Tseung Kwan O, New Territories
Sam Shing Estate Branch Shop No. 4, G/F., Moon Yu House, Sam Shing Estate, 6 Sam Shing Street, Tuen Mun, New Territories
Kwong Yuen Estate Branch Shop Nos. 1 & 2, G/F., Commercial Block 2, Kwong Yuen Shopping Centre, Kwong Yuen Estate, No. 68 Siu Lek Yuen Road, Shatin, New Territories
Sha Tsui Road Branch Shops Nos. 3-5 on G/F., Kwong Ming Building, 120-130 Sha Tsui Road, Tsuen Wan, New Territories
Nina Tower Wealth
Management Centre
Suite 2304 on 23/F, Tower 2, Nina Tower, No. 8, Yeung Uk Road, Tsuen Wan, New Territories
Tiu Keng Leng Branch Shops Nos. L2-064 and L2- 065, Level 2, Metro Town, Tiu Keng Leng, New Territories

 
Service arrangement of all branches on Saturday
From 5 March (Saturday), the services of all branches will be suspended on Saturday until further notice.


Business hours of retail branches will remain as Monday to Friday 9:00 am to 4:00 pm. The cut-off time of Cheque Deposit at our ATM machine will be adjusted to 4:00 pm from Monday to Friday. Cheques deposited after the cut-off time will be processed on the following clearing day.

The prudent precautionary measures are implemented in all branches, including more frequent deep cleaning and disinfection of branch premises on top of the regular daily cleaning schedule and all employees are requested to measure their body temperature before work and to put on surgical masks at work. The Bank will remind its staff to regularly wash and sanitise their hands. Employees will check customers’ body temperature when entering the branches, and customers are encouraged to put on surgical masks. Hand sanitizer is available in branches for use, if needed.


The Bank is committed to maintaining quality banking services. During the special circumstances, customers are advised to use the Bank’s internet banking, phone banking or mobile banking to meet their banking needs. For enquiries, please call the Bank’s Customer Service Hotline at 223 95559.

Please scan the below QR code to visit our website for branches location if necessary:


Notice on Bank of Communications (Hong Kong) Branch Services

Bank of Communications (Hong Kong) Limited was informed by one employee on 7 March (Monday) that she has preliminarily tested positive for COVID-19. The concerned branch is Hennessy Road Branch. The Branch has been temporarily closed since 7 March (Monday) until further notice. Meanwhile, the Bank has already taken corresponding measures, including deep cleaning and disinfecting the Branch premises, all employees at the Branch will conduct viral testing and home quarantine.


Details of the concerned branch and the last working day of this employee is as follows:

Branch Name Address Last Working Day of the Employee
Hennessy Road Branch G/F., Bank of Communications Building., 368 Hennessy Road, Hong Kong 4 March (Friday)

 

Bank of Communications (Hong Kong) Limited holds the health and safety of our customers and employees in the highest regard. The prudent precautionary measures are implemented in all branches, including enhancing disinfection and cleaning, all employees are requested to measure their body temperature before work, to put on surgical masks at work and maintain social distancing, and the Bank arranges flexible working arrangements. Employees will check customers’ body temperature when entering the branches, and customers are encouraged to put on surgical masks. Hand sanitizer is available in branches for use, if needed.

For enquiries, please call the Bank’s Customer Service Hotline at 223 95559.



2022-03-04

Bank of Communications (Hong Kong) Announces Branch Service Change Update
Bank of Communications (Hong Kong) Limited holds the health and safety of our customers and employees in the highest regard. In view of the latest COVID-19 situation, we now update our precautionary measures.
 

 
The services of the following retail branches have been suspended from 4 March (Friday):
Branch Name Address
Kowloon
Tokwawan Branch Shop 1-3, G/F., Ocean Mansion, 370-376 Ma Tau Wai Road, Tokwawan, Kowloon
New Territories
Tiu Keng Leng Branch Shops Nos. L2-064 and L2- 065, Level 2, Metro Town, Tiu Keng Leng, New Territories

 
 
The services of the following retail branches have been resumed from 4 March (Friday):
Branch Name Address
Hong Kong Island
Hennessy Road Branch G/F., Bank of Communications Building., 368 Hennessy Road, Hong Kong
New Territories
Shatin City One Branch Shop 188, 1/F., Fortune City One, City One Shatin, New Territories
 
 
The services of the following retail branches will be resumed from 7 March (Monday):
Branch Name Address
Kowloon
Tokwawan Branch Shop 1-3, G/F., Ocean Mansion, 370-376 Ma Tau Wai Road, Tokwawan, Kowloon
Kowloon Branch G/F., 563 Nathan Road, Kowloon
 
 
The services of the following retail branches remain suspended until further notice:
Branch Name Address
Hong Kong Island
Siu Sai Wan Branch Shop No. 217A-217B, Siu Sai Wan Plaza, Siu Sai Wan Estate, Hong Kong
Kennedy Town Branch G/F., 113-119 Belcher's Street, Kennedy Town, Hong Kong
Aberdeen Branch Shop 3, G/F, 2/4 & 14/16 Nam Ning Street, Aberdeen Centre (Site 4), Aberdeen, Hong Kong
Quarry Bay Branch Shops 2, G/F., No. 1001 King's Road, Quarry Bay, Hong Kong
Chaiwan Branch G/F., 121-121A Wan Tsui Road, Chai Wan Cinema Building, Chaiwan, Hong Kong
Shau Kei Wan Branch Shop 2-3, G/F., Tung Fai Building, 161-165 Shau Kei Wan Main Street East, Hong Kong
King's Road Branch G/F, Kailey Court, 67-71 King's Road, Hong Kong
Business Department Unit B B/F & G/F, Unit C G/F, Wheelock House, 20 Pedder Street, Central, Hong Kong
Kowloon
Wong Tai Sin Branch
Shop N118, 1/F, Temple Mall North, 136 Lung Cheung Road, Wong Tai Sin, Kowloon
Jordan Road Branch 1/F., Booman Building, 37U Jordan Road, Kowloon
Ngau Tau Kok Branch Shop G1 & G2, G/F., Phase I, Amoy Plaza, 77 Ngau Tau Kok Road, Kowloon
Tsim Sha Tsui Branch Shop Nos. 1-3 on G/F., CFC Tower, 22-28 Mody Road, Tsimshatsui, Kowloon
Mongkok Branch G/F and 1/F, Shun Wah Building, Nos. 735 & 735A Nathan Road, Mongkok, Kowloon
Kwun Tong Branch Shop E, Block G & H, G/F, East Sun Industrial Centre, 16 Shing Yip Street, Kwun Tong, Kowloon
New Territories
Kwai Chung Branch G/F., 93-99 Tai Loong Street, Kwai Chung, New Territories
Tai Po Branch Shop No. 1, 2, 26 & 27, G/F., Wing Fai Plaza, 29-35 Ting Kok Road, Tai Po, New Territories
Tuen Mun Branch Shops 7-8 on G/F, Castle Peak Lin Won Building, 2-4 Yan Ching Street, Tuen Mun, New Territories
Tin Shui Wai Branch Shop No. G72, G/F, +WOO (Phase 1), 12-18 Tin Yan Road, Tin Shui Wai, New Territories
Tseung Kwan O Branch Shop Nos. 252A, 252B & 253 on Level 2, Metro City Phase I, Tseung Kwan O, New Territories
Sam Shing Estate Branch Shop No. 4, G/F., Moon Yu House, Sam Shing Estate, 6 Sam Shing Street, Tuen Mun, New Territories
Kwong Yuen Estate Branch Shop Nos. 1 & 2, G/F., Commercial Block 2, Kwong Yuen Shopping Centre, Kwong Yuen Estate, No. 68 Siu Lek Yuen Road, Shatin, New Territories
Sha Tsui Road Branch Shops Nos. 3-5 on G/F., Kwong Ming Building, 120-130 Sha Tsui Road, Tsuen Wan, New Territories
Nina Tower Wealth
Management Centre
Suite 2304 on 23/F, Tower 2, Nina Tower, No. 8, Yeung Uk Road, Tsuen Wan, New Territories

 
Service arrangement of all branches on Saturday
From 5 March (Saturday), the services of all branches will be suspended on Saturday until further notice.


Business hours of retail branches will remain as Monday to Friday 9:00 am to 4:00 pm. The cut-off time of Cheque Deposit at our ATM machine will be adjusted to 4:00 pm from Monday to Friday. Cheques deposited after the cut-off time will be processed on the following clearing day.

The prudent precautionary measures are implemented in all branches, including more frequent deep cleaning and disinfection of branch premises on top of the regular daily cleaning schedule and all employees are requested to measure their body temperature before work and to put on surgical masks at work. The Bank will remind its staff to regularly wash and sanitise their hands. Employees will check customers’ body temperature when entering the branches, and customers are encouraged to put on surgical masks. Hand sanitizer is available in branches for use, if needed.


The Bank is committed to maintaining quality banking services. During the special circumstances, customers are advised to use the Bank’s internet banking, phone banking or mobile banking to meet their banking needs. For enquiries, please call the Bank’s Customer Service Hotline at 223 95559.

Please scan the below QR code to visit our website for branches location if necessary:


Notice on Bank of Communications (Hong Kong) Branch Services

Bank of Communications (Hong Kong) Limited was informed by two employees on 4 March (Friday) that they have preliminarily tested positive for COVID-19. The concerned branches are Tokwawan Branch and Tiu Keng Leng Branch. The Branches have been temporarily closed since 4 March (Friday) until further notice. Meanwhile, the Bank has already taken corresponding measures, including deep cleaning and disinfecting the Branch premises, all employees at the Branches will conduct viral testing and home quarantine.


Details of the concerned branches and the last working day of these employees are as follows:

Branch Name Address Last Working Day of the Employee
Tokwawan Branch Shop 1-3, G/F., Ocean Mansion, 370-376 Ma Tau Wai Road, Tokwawan, Kowloon 1 March (Tuesday)
Tiu Keng Leng Branch Shops Nos. L2-064 and L2- 065, Level 2, Metro Town, Tiu Keng Leng, New Territories 3 March (Thursday)

 

Bank of Communications (Hong Kong) Limited holds the health and safety of our customers and employees in the highest regard. The prudent precautionary measures are implemented in all branches, including enhancing disinfection and cleaning, all employees are requested to measure their body temperature before work, to put on surgical masks at work and maintain social distancing, and the Bank arranges flexible working arrangements. Employees will check customers’ body temperature when entering the branches, and customers are encouraged to put on surgical masks. Hand sanitizer is available in branches for use, if needed.

For enquiries, please call the Bank’s Customer Service Hotline at 223 95559.



2022-03-03

Bank of Communications (Hong Kong) Announces Branch Service Change Update
Bank of Communications (Hong Kong) Limited holds the health and safety of our customers and employees in the highest regard. In view of the latest COVID-19 situation, we now update our precautionary measures.
 

 
The services of the following retail branches have been suspended from 3 March (Thursday):
Branch Name Address
Hong Kong Island
Business Departmen Unit B B/F & G/F, Unit C G/F, Wheelock House, 20 Pedder Street, Central, Hong Kong
King's Road Branch G/F, Kailey Court, 67-71 King's Road, Hong Kong

 
 
The services of the following retail branches will be resumed from 4 March (Friday):
Branch Name Address
Hong Kong Island
Hennessy Road Branch G/F., Bank of Communications Building., 368 Hennessy Road, Hong Kong
Kowloon
Tokwawan Branch Shop 1-3, G/F., Ocean Mansion, 370-376 Ma Tau Wai Road, Tokwawan, Kowloon
New Territories
Shatin City One Branch Shop 188, 1/F., Fortune City One, City One Shatin, New Territories
 
 
The services of the following retail branches remain suspended until further notice:
Branch Name Address
Hong Kong Island
Siu Sai Wan Branch Shop No. 217A-217B, Siu Sai Wan Plaza, Siu Sai Wan Estate, Hong Kong
Kennedy Town Branch G/F., 113-119 Belcher's Street, Kennedy Town, Hong Kong
Aberdeen Branch Shop 3, G/F, 2/4 & 14/16 Nam Ning Street, Aberdeen Centre (Site 4), Aberdeen, Hong Kong
Quarry Bay Branch Shops 2, G/F., No. 1001 King's Road, Quarry Bay, Hong Kong
Chaiwan Branch G/F., 121-121A Wan Tsui Road, Chai Wan Cinema Building, Chaiwan, Hong Kong
Shau Kei Wan Branch Shop 2-3, G/F., Tung Fai Building, 161-165 Shau Kei Wan Main Street East, Hong Kong
Kowloon
Wong Tai Sin Branch
Shop N118, 1/F, Temple Mall North, 136 Lung Cheung Road, Wong Tai Sin, Kowloon
Jordan Road Branch 1/F., Booman Building, 37U Jordan Road, Kowloon
Kowloon Branch
G/F., 563 Nathan Road, Kowloon
Ngau Tau Kok Branch Shop G1 & G2, G/F., Phase I, Amoy Plaza, 77 Ngau Tau Kok Road, Kowloon
Tsim Sha Tsui Branch Shop Nos. 1-3 on G/F., CFC Tower, 22-28 Mody Road, Tsimshatsui, Kowloon
Mongkok Branch G/F and 1/F, Shun Wah Building, Nos. 735 & 735A Nathan Road, Mongkok, Kowloon
Kwun Tong Branch Shop E, Block G & H, G/F, East Sun Industrial Centre, 16 Shing Yip Street, Kwun Tong, Kowloon
New Territories
Kwai Chung Branch G/F., 93-99 Tai Loong Street, Kwai Chung, New Territories
Tai Po Branch Shop No. 1, 2, 26 & 27, G/F., Wing Fai Plaza, 29-35 Ting Kok Road, Tai Po, New Territories
Tuen Mun Branch Shops 7-8 on G/F, Castle Peak Lin Won Building, 2-4 Yan Ching Street, Tuen Mun, New Territories
Tin Shui Wai Branch Shop No. G72, G/F, +WOO (Phase 1), 12-18 Tin Yan Road, Tin Shui Wai, New Territories
Tseung Kwan O Branch Shop Nos. 252A, 252B & 253 on Level 2, Metro City Phase I, Tseung Kwan O, New Territories
Sam Shing Estate Branch Shop No. 4, G/F., Moon Yu House, Sam Shing Estate, 6 Sam Shing Street, Tuen Mun, New Territories
Kwong Yuen Estate Branch Shop Nos. 1 & 2, G/F., Commercial Block 2, Kwong Yuen Shopping Centre, Kwong Yuen Estate, No. 68 Siu Lek Yuen Road, Shatin, New Territories
Sha Tsui Road Branch Shops Nos. 3-5 on G/F., Kwong Ming Building, 120-130 Sha Tsui Road, Tsuen Wan, New Territories
Nina Tower Wealth
Management Centre
Suite 2304 on 23/F, Tower 2, Nina Tower, No. 8, Yeung Uk Road, Tsuen Wan, New Territories

 
Service arrangement of all branches on Saturday
From 5 March (Saturday), the services of all branches will be suspended on Saturday until further notice.


Business hours of retail branches will remain as Monday to Friday 9:00 am to 4:00 pm. The cut-off time of Cheque Deposit at our ATM machine will be adjusted to 4:00 pm from Monday to Friday. Cheques deposited after the cut-off time will be processed on the following clearing day.

The prudent precautionary measures are implemented in all branches, including more frequent deep cleaning and disinfection of branch premises on top of the regular daily cleaning schedule and all employees are requested to measure their body temperature before work and to put on surgical masks at work. The Bank will remind its staff to regularly wash and sanitise their hands. Employees will check customers’ body temperature when entering the branches, and customers are encouraged to put on surgical masks. Hand sanitizer is available in branches for use, if needed.


The Bank is committed to maintaining quality banking services. During the special circumstances, customers are advised to use the Bank’s internet banking, phone banking or mobile banking to meet their banking needs. For enquiries, please call the Bank’s Customer Service Hotline at 223 95559.

Please scan the below QR code to visit our website for branches location if necessary:


Notice on Bank of Communications (Hong Kong) Branch Services

Bank of Communications (Hong Kong) Limited was informed by one employee on 2 March (Wednesday) that she has preliminarily tested positive for COVID-19. The concerned branch is Business Department. The Branch has been temporarily closed since 3 March (Thursday) until further notice. Meanwhile, the Bank has already taken corresponding measures, including deep cleaning and disinfecting the Branch premises, all employees at the Branch will conduct viral testing and home quarantine.


Details of the concerned branch and the last working day of this employee is as follows:

Branch Name Address Last Working Day of the Employee
Business Department Unit B B/F & G/F, Unit C G/F, Wheelock House, 20 Pedder Street, Central, Hong Kong 1 March (Tuesday)

 

Bank of Communications (Hong Kong) Limited holds the health and safety of our customers and employees in the highest regard. The prudent precautionary measures are implemented in all branches, including enhancing disinfection and cleaning, all employees are requested to measure their body temperature before work, to put on surgical masks at work and maintain social distancing, and the Bank arranges flexible working arrangements. Employees will check customers’ body temperature when entering the branches, and customers are encouraged to put on surgical masks. Hand sanitizer is available in branches for use, if needed.

For enquiries, please call the Bank’s Customer Service Hotline at 223 95559.



2022-03-02

Bank of Communications (Hong Kong) Announces Branch Service Change Update
Bank of Communications (Hong Kong) Limited holds the health and safety of our customers and employees in the highest regard. In view of the latest COVID-19 situation, we now update our precautionary measures.
 
The services of the following retail branches have been suspended from 2 March (Wednesday):
Branch Name Address
Hong Kong Island
Chaiwan Branch G/F., 121-121A Wan Tsui Road, Chai Wan Cinema Building, Chaiwan, Hong Kong
Shau Kei Wan Branch Shop 2-3, G/F., Tung Fai Building, 161-165 Shau Kei Wan Main Street East, Hong Kong
Kowloon
Kwun Tong Branch Shop E, Block G & H, G/F, East Sun Industrial Centre, 16 Shing Yip Street, Kwun Tong, Kowloon
New Territories
Sha Tsui Road Branch Shops Nos. 3-5 on G/F., Kwong Ming Building, 120-130 Sha Tsui Road, Tsuen Wan, New Territories
Nina Tower Wealth
Management Centre
Suite 2304 on 23/F, Tower 2, Nina Tower, No. 8, Yeung Uk Road, Tsuen Wan, New Territories

 
The services of the following retail branch have been resumed from 2 March (Wednesday):
Branch Name Address
New Territories
Sheung Shui Branch Shops 1010-1014, G/F., Sheung Shui Centre, Sheung Shui, New Territories

 
 
The services of the following retail branches will be resumed from 3 March (Thursday):
Branch Name Address
Hong Kong Island
Central District Branch G/F., Far East Consortium Building, 125A Des Voeux Road C., Central, Hong Kong
New Territories
Yuen Long Branch Shop 2B, G/F, Man Yu Building, 2-14 Tai Fung Street, Yuen Long, New Territories
Market Street Branch G/F., 49-55 Tsuen Wan Market Street, Tsuen Wan, New Territories
 
The services of the following retail branches remain suspended until further notice:
Branch Name Address
Hong Kong Island
Siu Sai Wan Branch Shop No. 217A-217B, Siu Sai Wan Plaza, Siu Sai Wan Estate, Hong Kong
Kennedy Town Branch G/F., 113-119 Belcher's Street, Kennedy Town, Hong Kong
Hennessy Road Branch G/F., Bank of Communications Building., 368 Hennessy Road, Hong Kong
Aberdeen Branch Shop 3, G/F, 2/4 & 14/16 Nam Ning Street, Aberdeen Centre (Site 4), Aberdeen, Hong Kong
Quarry Bay Branch Shops 2, G/F., No. 1001 King's Road, Quarry Bay, Hong Kong
Kowloon
Wong Tai Sin Branch
Shop N118, 1/F, Temple Mall North, 136 Lung Cheung Road, Wong Tai Sin, Kowloon
Jordan Road Branch 1/F., Booman Building, 37U Jordan Road, Kowloon
Kowloon Branch
G/F., 563 Nathan Road, Kowloon
Ngau Tau Kok Branch Shop G1 & G2, G/F., Phase I, Amoy Plaza, 77 Ngau Tau Kok Road, Kowloon
Tsim Sha Tsui Branch Shop Nos. 1-3 on G/F., CFC Tower, 22-28 Mody Road, Tsimshatsui, Kowloon
Tokwawan Branch Shop 1-3, G/F., Ocean Mansion, 370-376 Ma Tau Wai Road, Tokwawan, Kowloon
Mongkok Branch G/F and 1/F, Shun Wah Building, Nos. 735 & 735A Nathan Road, Mongkok, Kowloon
New Territories
Kwai Chung Branch G/F., 93-99 Tai Loong Street, Kwai Chung, New Territories
Tai Po Branch Shop No. 1, 2, 26 & 27, G/F., Wing Fai Plaza, 29-35 Ting Kok Road, Tai Po, New Territories
Tuen Mun Branch Shops 7-8 on G/F, Castle Peak Lin Won Building, 2-4 Yan Ching Street, Tuen Mun, New Territories
Tin Shui Wai Branch Shop No. G72, G/F, +WOO (Phase 1), 12-18 Tin Yan Road, Tin Shui Wai, New Territories
Shatin City One Branch Shop 188, 1/F., Fortune City One, City One Shatin, New Territories
Tseung Kwan O Branch Shop Nos. 252A, 252B & 253 on Level 2, Metro City Phase I, Tseung Kwan O, New Territories
Sam Shing Estate Branch Shop No. 4, G/F., Moon Yu House, Sam Shing Estate, 6 Sam Shing Street, Tuen Mun, New Territories
Kwong Yuen Estate Branch Shop Nos. 1 & 2, G/F., Commercial Block 2, Kwong Yuen Shopping Centre, Kwong Yuen Estate, No. 68 Siu Lek Yuen Road, Shatin, New Territories

 
Service arrangement of all branches on Saturday
From 5 March (Saturday), the services of all branches will be suspended on Saturday until further notice.


Business hours of retail branches will remain as Monday to Friday 9:00 am to 4:00 pm. The cut-off time of Cheque Deposit at our ATM machine will be adjusted to 4:00 pm from Monday to Friday. Cheques deposited after the cut-off time will be processed on the following clearing day.

The prudent precautionary measures are implemented in all branches, including more frequent deep cleaning and disinfection of branch premises on top of the regular daily cleaning schedule and all employees are requested to measure their body temperature before work and to put on surgical masks at work. The Bank will remind its staff to regularly wash and sanitise their hands. Employees will check customers’ body temperature when entering the branches, and customers are encouraged to put on surgical masks. Hand sanitizer is available in branches for use, if needed.


The Bank is committed to maintaining quality banking services. During the special circumstances, customers are advised to use the Bank’s internet banking, phone banking or mobile banking to meet their banking needs. For enquiries, please call the Bank’s Customer Service Hotline at 223 95559.

Please scan the below QR code to visit our website for branches location if necessary:


Notice on Bank of Communications (Hong Kong) Branch Services

Bank of Communications (Hong Kong) Limited was informed by four employees on 2 March (Wednesday) that they have preliminarily tested positive for COVID-19. The concerned branches are Shau Kei Wan Branch, Kwun Tong Branch, Sha Tsui Road Branch and Nina Tower Wealth Management Centre. The Branches have been temporarily closed since 2 March (Wednesday) until further notice. Meanwhile, the Bank has already taken corresponding measures, including deep cleaning and disinfecting the Branch premises, all employees at the Branches will conduct viral testing and home quarantine.


Details of the concerned branches and the last working days of these employees are as follows:

Branch Name Address Last Working Day of the Employee
Shau Kei Wan Branch Shop 2-3, G/F., Tung Fai Building, 161-165 Shau Kei Wan Main Street East, Hong Kong 28 February (Monday)
Kwun Tong Branch Shop E, Block G & H, G/F, East Sun Industrial Centre, 16 Shing Yip Street, Kwun Tong, Kowloon 1 March (Tuesday)
Sha Tsui Road Branch Shops Nos. 3-5 on G/F., Kwong Ming Building, 120-130 Sha Tsui Road, Tsuen Wan, New Territories 1 March (Tuesday)
Nina Tower Wealth
Management Centre
Suite 2304 on 23/F, Tower 2, Nina Tower, No. 8, Yeung Uk Road, Tsuen Wan, New Territories 28 February (Monday)

 

Bank of Communications (Hong Kong) Limited holds the health and safety of our customers and employees in the highest regard. The prudent precautionary measures are implemented in all branches, including enhancing disinfection and cleaning, all employees are requested to measure their body temperature before work, to put on surgical masks at work and maintain social distancing, and the Bank arranges flexible working arrangements. Employees will check customers’ body temperature when entering the branches, and customers are encouraged to put on surgical masks. Hand sanitizer is available in branches for use, if needed.

For enquiries, please call the Bank’s Customer Service Hotline at 223 95559.



2022-02-28

Bank of Communications (Hong Kong) Announces Branch Service Change Update
Bank of Communications (Hong Kong) Limited holds the health and safety of our customers and employees in the highest regard. In view of the latest COVID-19 situation, we now update our precautionary measures.
 
The services of the following retail branches have been suspended from 28 February (Monday):
Branch Name Address
Hong Kong Island
Aberdeen Branch Shop 3, G/F, 2/4 & 14/16 Nam Ning Street,Aberdeen Centre (Site 4), Aberdeen, Hong Kong
Central District Branch G/F., Far East Consortium Building, 125A Des Voeux Road C., Central, Hong Kong
Quarry Bay Branch Shops 2, G/F., No. 1001 King's Road, Quarry Bay, Hong Kong
Kowloon
Mongkok Branch G/F and 1/F, Shun Wah Building, Nos. 735 & 735A Nathan Road, Mongkok, Kowloon
New Territories
Kwong Yuen Estate Branch Shop Nos. 1 & 2, G/F., Commercial Block 2, Kwong Yuen Shopping Centre, Kwong Yuen Estate, No. 68 Siu Lek Yuen Road, Shatin, New Territories

 
The services of the following retail branches will be resumed from 28 February (Monday):
Branch Name Address
Hong Kong Island
Business Department Unit B B/F & G/F, Unit C G/F, Wheelock House, 20 Pedder Street, Central, Hong Kong
West Point Branch G/F., 327-333 Queen's Road West, Hong Kong

 
The services of the following retail branches remain suspended until further notice:
Branch Name Address
Hong Kong Island
Siu Sai Wan Branch Shop No. 217A-217B, Siu Sai Wan Plaza, Siu Sai Wan Estate, Hong Kong
Kennedy Town Branch G/F., 113-119 Belcher's Street, Kennedy Town, Hong Kong
Hennessy Road Branch G/F., Bank of Communications Building., 368 Hennessy Road, Hong Kong
Tokwawan Branch Shop 1-3, G/F., Ocean Mansion, 370-376 Ma Tau Wai Road, Tokwawan, Kowloon
Kowloon
Wong Tai Sin Branch
Shop N118, 1/F, Temple Mall North, 136 Lung Cheung Road, Wong Tai Sin, Kowloon
Jordan Road Branch 1/F., Booman Building, 37U Jordan Road, Kowloon
Kowloon Branch
G/F., 563 Nathan Road, Kowloon
Ngau Tau Kok Branch Shop G1 & G2, G/F., Phase I, Amoy Plaza, 77 Ngau Tau Kok Road, Kowloon
Tsim Sha Tsui Branch Shop Nos. 1-3 on G/F., CFC Tower, 22-28 Mody Road, Tsimshatsui, Kowloon
New Territories
Kwai Chung Branch G/F., 93-99 Tai Loong Street, Kwai Chung, New Territories
Tai Po Branch Shop No. 1, 2, 26 & 27, G/F., Wing Fai Plaza, 29-35 Ting Kok Road, Tai Po, New Territories
Tuen Mun Branch Shops 7-8 on G/F, Castle Peak Lin Won Building, 2-4 Yan Ching Street, Tuen Mun, New Territories
Tin Shui Wai Branch Shop No. G72, G/F, +WOO (Phase 1), 12-18 Tin Yan Road, Tin Shui Wai, New Territories
Shatin City One Branch Shop 188, 1/F., Fortune City One, City One Shatin, New Territories
Tseung Kwan O Branch Shop Nos. 252A, 252B & 253 on Level 2, Metro City Phase I, Tseung Kwan O, New Territories
Sam Shing Estate Branch Shop No. 4, G/F., Moon Yu House, Sam Shing Estate, 6 Sam Shing Street, Tuen Mun, New Territories
Market Street Branch G/F., 49-55 Tsuen Wan Market Street, Tsuen Wan, New Territories
Sheung Shui Branch Shops 1010-1014, G/F., Sheung Shui Centre, Sheung Shui, New Territories
Yuen Long Branchtd> Shop 2B, G/F, Man Yu Building, 2-14 Tai Fung Street, Yuen Long, New Territories

 
Service arrangement of all branches on Saturday
From 5 March (Saturday), the services of all branches will be suspended on Saturday until further notice.


Business hours of retail branches will remain as Monday to Friday 9:00 am to 4:00 pm. The cut-off time of Cheque Deposit at our ATM machine will be adjusted to 4:00 pm from Monday to Friday. Cheques deposited after the cut-off time will be processed on the following clearing day.

The prudent precautionary measures are implemented in all branches, including more frequent deep cleaning and disinfection of branch premises on top of the regular daily cleaning schedule and all employees are requested to measure their body temperature before work and to put on surgical masks at work. The Bank will remind its staff to regularly wash and sanitise their hands. Employees will check customers’ body temperature when entering the branches, and customers are encouraged to put on surgical masks. Hand sanitizer is available in branches for use, if needed.


The Bank is committed to maintaining quality banking services. During the special circumstances, customers are advised to use the Bank’s internet banking, phone banking or mobile banking to meet their banking needs. For enquiries, please call the Bank’s Customer Service Hotline at 223 95559.



Notice of ATM Service Hours Adjustment
In view of the latest situation, the service hours of the Bank's ATM Services have been adjusted until further notice. Please click here for details.

The Bank is one of JETCO member banks. Customers can make cash withdrawal and enquire account balance through any ATM bearing ‘JETCO’ logo.

For other banking services, customers may access our phone banking, internet banking, mobile banking or visit any of our branches.

For enquiry, please contact our Customer Service Hotline at 223 95559.

We apologize for any inconvenience caused.



Notice on Bank of Communications (Hong Kong) Branch Services

Bank of Communications (Hong Kong) Limited was informed by five employees on 26 February (Saturday) and 27 February (Sunday) that they have preliminarily tested positive for COVID-19. The concerned branches are Quarry Bay Branch, Aberdeen Branch, Central District Branch, Mongkok Branch and Kwong Yuen Estate Branch. The Branches have been temporarily closed since 28 February (Monday) until further notice. Meanwhile, the Bank has already taken corresponding measures, including deep cleaning and disinfecting the Branch premises, all employees at the Branches will conduct viral testing and home quarantine.


Details of the concerned branches and the last working days of these employees are as follows:

Branch Name Address Last Working Day of the Employee
Quarry Bay Branch Shops 2, G/F., No. 1001 King's Road, Quarry Bay, Hong Kong 24 February (Thursday)
Aberdeen Branch Shop 3, G/F, 2/4 & 14/16 Nam Ning Street, Aberdeen Centre (Site 4), Aberdeen, Hong Kong 25 February (Friday)
Central District Branch G/F., Far East Consortium Building, 125A Des Voeux Road C., Central, Hong Kong 23 February (Wednesday)
Mongkok Branch G/F and 1/F, Shun Wah Building, Nos. 735 & 735A Nathan Road, Mongkok, Kowloon 25 February (Friday)
Kwong Yuen Estate Branch Shop Nos. 1 & 2, G/F., Commercial Block 2, Kwong Yuen Shopping Centre, Kwong Yuen Estate, No. 68 Siu Lek Yuen Road, Shatin, New Territories 25 February (Friday)

 

Bank of Communications (Hong Kong) Limited holds the health and safety of our customers and employees in the highest regard. The prudent precautionary measures are implemented in all branches, including enhancing disinfection and cleaning, all employees are requested to measure their body temperature before work, to put on surgical masks at work and maintain social distancing, and the Bank arranges flexible working arrangements. Employees will check customers’ body temperature when entering the branches, and customers are encouraged to put on surgical masks. Hand sanitizer is available in branches for use, if needed.

For enquiries, please call the Bank’s Customer Service Hotline at 223 95559.



2022-02-25

Bank of Communications (Hong Kong) Announces Branch Service Change Update
Bank of Communications (Hong Kong) Limited holds the health and safety of our customers and employees in the highest regard. In view of the latest COVID-19 situation, we now update our precautionary measures.
 
The services of the following retail branches have been suspended from 25 February (Friday):
Branch Name Address
Kowloon
Tokwawan Branch Shop 1-3, G/F., Ocean Mansion, 370-376 Ma Tau Wai Road, Tokwawan, Kowloon
New Territories
Yuen Long Branch Shop 2B, G/F, Man Yu Building, 2-14 Tai Fung Street, Yuen Long, New Territories

 
The services of the following retail branches will be resumed from 28 February (Monday):
Branch Name Address
Hong Kong Island
Business Department Unit B B/F & G/F, Unit C G/F, Wheelock House, 20 Pedder Street, Central, Hong Kong

 
The services of the following retail branches remain suspended until further notice:
Branch Name Address
Hong Kong Island
West Point Branch G/F., 327-333 Queen's Road West, Hong Kong
Siu Sai Wan Branch Shop No. 217A-217B, Siu Sai Wan Plaza, Siu Sai Wan Estate, Hong Kong
Kennedy Town Branch G/F., 113-119 Belcher's Street, Kennedy Town, Hong Kong
Hennessy Road Branch G/F., Bank of Communications Building., 368 Hennessy Road, Hong Kong
Kowloon
Wong Tai Sin Branch
Shop N118, 1/F, Temple Mall North, 136 Lung Cheung Road, Wong Tai Sin, Kowloon
Jordan Road Branch 1/F., Booman Building, 37U Jordan Road, Kowloon
Kowloon Branch
G/F., 563 Nathan Road, Kowloon
Ngau Tau Kok Branch Shop G1 & G2, G/F., Phase I, Amoy Plaza, 77 Ngau Tau Kok Road, Kowloon
Tsim Sha Tsui Branch Shop Nos. 1-3 on G/F., CFC Tower, 22-28 Mody Road, Tsimshatsui, Kowloon
New Territories
Kwai Chung Branch G/F., 93-99 Tai Loong Street, Kwai Chung, New Territories
Tai Po Branch Shop No. 1, 2, 26 & 27, G/F., Wing Fai Plaza, 29-35 Ting Kok Road, Tai Po, New Territories
Tuen Mun Branch Shops 7-8 on G/F, Castle Peak Lin Won Building, 2-4 Yan Ching Street, Tuen Mun, New Territories
Tin Shui Wai Branch Shop No. G72, G/F, +WOO (Phase 1), 12-18 Tin Yan Road, Tin Shui Wai, New Territories
Shatin City One Branch Shop 188, 1/F., Fortune City One, City One Shatin, New Territories
Tseung Kwan O Branch Shop Nos. 252A, 252B & 253 on Level 2, Metro City Phase I, Tseung Kwan O, New Territories
Sam Shing Estate Branch Shop No. 4, G/F., Moon Yu House, Sam Shing Estate, 6 Sam Shing Street, Tuen Mun, New Territories
Market Street Branch G/F., 49-55 Tsuen Wan Market Street, Tsuen Wan, New Territories
Sheung Shui Branch Shops 1010-1014, G/F., Sheung Shui Centre, Sheung Shui, New Territories

 
Except for the following retail branches which will continue to provide banking services for the coming Saturday (26 February) from 9:00 am to 12:00 noon, services of the remaining retail branches will be suspended:
Branch Name Address
Hong Kong Island
Taikoo Shing Branch Shop 38, G/F., CityPlaza 2, 18 Taikoo Shing Road, Hong Kong
Kowloon
Mongkok Branch G/F and 1/F, Shun Wah Building, Nos. 735 & 735A Nathan Road, Mongkok, Kowloon
New Territories
Shatin Branch Shop No. 193, Level 3, Shatin Lucky Plaza, Shatin, New Territories
Tsuen Wan Branch G/F., 240-242 Sha Tsui Road, Tsuen Wan, New Territories
Nina Tower Wealth
Management Centre
Suite 2304 on 23/F, Tower 2, Nina Tower, No. 8, Yeung Uk Road, Tsuen Wan, New Territories
 
Service arrangement of all branches on Saturday
From 5 March (Saturday), the services of all branches will be suspended on Saturday until further notice.


Business hours of retail branches will remain as Monday to Friday 9:00 am to 4:00 pm. The cut-off time of Cheque Deposit at our ATM machine will be adjusted to 4:00 pm from Monday to Friday. Cheques deposited after the cut-off time will be processed on the following clearing day.

The prudent precautionary measures are implemented in all branches, including more frequent deep cleaning and disinfection of branch premises on top of the regular daily cleaning schedule and all employees are requested to measure their body temperature before work and to put on surgical masks at work. The Bank will remind its staff to regularly wash and sanitise their hands. Employees will check customers’ body temperature when entering the branches, and customers are encouraged to put on surgical masks. Hand sanitizer is available in branches for use, if needed.


The Bank is committed to maintaining quality banking services. During the special circumstances, customers are advised to use the Bank’s internet banking, phone banking or mobile banking to meet their banking needs. For enquiries, please call the Bank’s Customer Service Hotline at 223 95559.



Notice of ATM Service Hours Adjustment
In view of the latest situation, the service hours of the Bank's ATM Services have been adjusted until further notice. Please click here for details.

The Bank is one of JETCO member banks. Customers can make cash withdrawal and enquire account balance through any ATM bearing ‘JETCO’ logo.

For other banking services, customers may access our phone banking, internet banking, mobile banking or visit any of our branches.

For enquiry, please contact our Customer Service Hotline at 223 95559.

We apologize for any inconvenience caused.



Notice on Bank of Communications (Hong Kong) Branch Services

Bank of Communications (Hong Kong) Limited was informed by an employee at Yuen Long Branch (address: Shop 2B, G/F, Man Yu Building, 2-14 Tai Fung Street, Yuen Long, New Territories) on 25 February (Friday) that she has preliminarily tested positive for COVID-19. The Branch has been temporarily closed since 25 February (Friday) until further notice. Meanwhile, the Bank has already taken corresponding measures, including deep cleaning and disinfecting the Branch premises, all employees at the Branch will conduct viral testing and home quarantine.

 

The employee was last working in the Branch on 22 February (Tuesday). Her body temperature was normal before reporting for duty and no symptoms of sickness were present. She is mainly responsible for providing financial services. She wore a face mask at work. All employees at the Branch fully complied with the Bank's preventive measures, including all employees are requested to measure their body temperature before work and to put on surgical masks at work. The Bank will continue to monitor the situation and provide them with the necessary assistance.

 

Bank of Communications (Hong Kong) Limited holds the health and safety of our customers and employees in the highest regard. The prudent precautionary measures are implemented in all branches, including enhancing disinfection and cleaning, all employees are requested to measure their body temperature before work, to put on surgical masks at work and maintain social distancing, and the Bank arranges flexible working arrangements. Employees will check customers’ body temperature when entering the branches, and customers are encouraged to put on surgical masks. Hand sanitizer is available in branches for use, if needed.

 

For enquiries, please call the Bank’s Customer Service Hotline at 223 95559.


Notice on Bank of Communications (Hong Kong) Branch Services

Bank of Communications (Hong Kong) Limited was informed by an outsourced security employee at Tokwawan Branch (address: Shop 1-3, G/F., Ocean Mansion, 370-376 Ma Tau Wai Road, Tokwawan, Kowloon) on 25 February (Friday) that he has preliminarily tested positive for COVID-19. The Branch has been temporarily closed since 25 February (Friday) until further notice. Meanwhile, the Bank has already taken corresponding measures, including deep cleaning and disinfecting the Branch premises, all employees at the Branch will conduct viral testing and home quarantine.

 

The outsourced security employee was last working in the Branch on 24 February (Thursday). His body temperature was normal before reporting for duty and no symptoms of sickness were present. He is mainly responsible for assisting customers to measure body temperature at branch front door. He wore a face mask at work. All employees at the Branch fully complied with the Bank's preventive measures, including all employees are requested to measure their body temperature before work and to put on surgical masks at work. The Bank will continue to monitor the situation and provide them with the necessary assistance.

 

Bank of Communications (Hong Kong) Limited holds the health and safety of our customers and employees in the highest regard. The prudent precautionary measures are implemented in all branches, including enhancing disinfection and cleaning, all employees are requested to measure their body temperature before work, to put on surgical masks at work and maintain social distancing, and the Bank arranges flexible working arrangements. Employees will check customers’ body temperature when entering the branches, and customers are encouraged to put on surgical masks. Hand sanitizer is available in branches for use, if needed.

 

For enquiries, please call the Bank’s Customer Service Hotline at 223 95559.



2022-02-24

Bank of Communications (Hong Kong) Announces Corporate Banking Services Change Update
Bank of Communications (Hong Kong) Limited holds the health and safety of our customers and employees in the highest regard. In view of the latest COVID-19 situation, we now update our precautionary measures.
 

The services of the following Corporate Banking Branch have been suspended from 24 February (Thursday) to 25 February (Friday) :
Branch Name Address
Structured and Capital Finance Department Room 2901, 29/F of Prosperity Tower, 39 Queen's Road Central, Hong Kong
 
 

The services of the following Corporate Banking Branch will be resumed on 28 February (Monday):
Branch Name Address
Structured and Capital Finance Department Room 2901, 29/F of Prosperity Tower, 39 Queen's Road Central, Hong Kong
 

Business hours of other Corporate Banking Branches from Monday to Friday will remain as 9:00 am to 5:00 pm.


The prudent precautionary measures are implemented in all branches, including more frequent deep cleaning and disinfection of branch premises on top of the regular daily cleaning schedule and all employees are requested to measure their body temperature before work and to put on surgical masks at work. The Bank will remind its staff to regularly wash and sanitise their hands. Employees will check customers’ body temperature when entering the branches, and customers are encouraged to put on surgical masks. Hand sanitizer is available in branches for use, if needed.


The Bank is committed to maintaining quality banking services. During the special circumstances, customers are advised to use the Bank’s internet banking to meet their banking needs. For enquiries, please call the Bank’s Customer Service Hotline at 223 95559.


Notice on Bank of Communications (Hong Kong) Corporate Banking Services

Bank of Communications (Hong Kong) Limited was informed by an employee at Structured and Capital Finance Department (address: Room 2901, 29/F of Prosperity Tower, 39 Queen's Road Central, Hong Kong) on 24 February (Thursday) that she has preliminarily tested positive for COVID-19. The Branch has been temporarily closed from 24 February (Thursday) and will be resumed on 28 February (Monday). Meanwhile, the Bank has already taken corresponding measures, including deep cleaning and disinfecting the Branch premises, all employees at the Branch will conduct viral testing and home quarantine.


The employee was last working in the Branch on 23 February (Wednesday). Her body temperature was normal before reporting for duty and no symptoms of sickness were present. She is mainly responsible for internal branch support. She wore a face mask at work. All employees at the Branch fully complied with the Bank's preventive measures, including all employees are requested to measure their body temperature before work and to put on surgical masks at work. The Bank will continue to monitor the situation and provide them with the necessary assistance.


Bank of Communications (Hong Kong) Limited holds the health and safety of our customers and employees in the highest regard. The prudent precautionary measures are implemented in all branches, including enhancing disinfection and cleaning, all employees are requested to measure their body temperature before work, to put on surgical masks at work and maintain social distancing, and the Bank arranges flexible working arrangements. Employees will check customers’ body temperature when entering the branches, and customers are encouraged to put on surgical masks. Hand sanitizer is available in branches for use, if needed.


For enquiries, please call the Bank’s Customer Service Hotline at 223 95559.


Bank of Communications (Hong Kong) Announces Branch Service Change Update
Bank of Communications (Hong Kong) Limited holds the health and safety of our customers and employees in the highest regard. In view of the latest COVID-19 situation, we now update our precautionary measures.
 
The services of the following retail branches have been suspended from 24 February (Thursday):
Branch Name Address
Hong Kong Island
Hennessy Road Branch G/F., Bank of Communications Building., 368 Hennessy Road, Hong Kong
Kowloon
Tsim Sha Tsui Branch Shop Nos. 1-3 on G/F., CFC Tower, 22-28 Mody Road, Tsimshatsui, Kowloon
New Territories
Sheung Shui Branch Shops 1010-1014, G/F., Sheung Shui Centre, Sheung Shui, New Territories

 
The services of the following retail branches will be resumed from 25 February (Friday):
Branch Name Address
Kowloon
Hunghom Branch Shop A6, G/F., Whampoa Estate Planet Square, 1-3 Tak Man Street, Kowloon
New Territories
Tsuen Wan Branch G/F., 240-242 Sha Tsui Road, Tsuen Wan, New Territories
Nina Tower Wealth Management Centre Suite 2304 on 23/F, Tower 2, Nina Tower, No. 8, Yeung Uk Road, Tsuen Wan, New Territories

 
The services of the following retail branches remain suspended until further notice:
Branch Name Address
Hong Kong Island
West Point Branch G/F., 327-333 Queen's Road West, Hong Kong
Siu Sai Wan Branch Shop No. 217A-217B, Siu Sai Wan Plaza, Siu Sai Wan Estate, Hong Kong
Kennedy Town Branch G/F., 113-119 Belcher's Street, Kennedy Town, Hong Kong
Business Department Unit B B/F & G/F, Unit C G/F, Wheelock House, 20 Pedder Street, Central, Hong Kong
Kowloon
Wong Tai Sin Branch
Shop N118, 1/F, Temple Mall North, 136 Lung Cheung Road, Wong Tai Sin, Kowloon
Jordan Road Branch 1/F., Booman Building, 37U Jordan Road, Kowloon
Kowloon Branch
G/F., 563 Nathan Road, Kowloon
Ngau Tau Kok Branch Shop G1 & G2, G/F., Phase I, Amoy Plaza, 77 Ngau Tau Kok Road, Kowloon
New Territories
Kwai Chung Branch G/F., 93-99 Tai Loong Street, Kwai Chung, New Territories
Tai Po Branch Shop No. 1, 2, 26 & 27, G/F., Wing Fai Plaza, 29-35 Ting Kok Road, Tai Po, New Territories
Tuen Mun Branch Shops 7-8 on G/F, Castle Peak Lin Won Building, 2-4 Yan Ching Street, Tuen Mun, New Territories
Tin Shui Wai Branch Shop No. G72, G/F, +WOO (Phase 1), 12-18 Tin Yan Road, Tin Shui Wai, New Territories
Shatin City One Branch Shop 188, 1/F., Fortune City One, City One Shatin, New Territories
Tseung Kwan O Branch Shop Nos. 252A, 252B & 253 on Level 2, Metro City Phase I, Tseung Kwan O, New Territories
Sam Shing Estate Branch Shop No. 4, G/F., Moon Yu House, Sam Shing Estate, 6 Sam Shing Street, Tuen Mun, New Territories
Market Street Branch G/F., 49-55 Tsuen Wan Market Street, Tsuen Wan, New Territories

 
Except for the following retail branches which will continue to provide banking services for the coming Saturday (26 February) from 9:00 am to 12:00 noon, services of the remaining retail branches will be suspended:
Branch Name Address
Hong Kong Island
Central District Branch G/F., Far East Consortium Building, 125A Des Voeux Road C., Central, Hong Kong
Kowloon
Mongkok Branch G/F and 1/F, Shun Wah Building, Nos. 735 & 735A Nathan Road, Mongkok, Kowloon
New Territories
Shatin Branch Shop No. 193, Level 3, Shatin Lucky Plaza, Shatin, New Territories
Yuen Long Branch Shop 2B, G/F, Man Yu Building, 2-14 Tai Fung Street, Yuen Long, New Territories
 
Service arrangement of all branches on Saturday
From 5 March (Saturday), the services of all branches will be suspended on Saturday until further notice.


Business hours of retail branches will remain as Monday to Friday 9:00 am to 4:00 pm. The cut-off time of Cheque Deposit at our ATM machine will be adjusted to 4:00 pm from Monday to Friday. Cheques deposited after the cut-off time will be processed on the following clearing day.

The prudent precautionary measures are implemented in all branches, including more frequent deep cleaning and disinfection of branch premises on top of the regular daily cleaning schedule and all employees are requested to measure their body temperature before work and to put on surgical masks at work. The Bank will remind its staff to regularly wash and sanitise their hands. Employees will check customers’ body temperature when entering the branches, and customers are encouraged to put on surgical masks. Hand sanitizer is available in branches for use, if needed.


The Bank is committed to maintaining quality banking services. During the special circumstances, customers are advised to use the Bank’s internet banking, phone banking or mobile banking to meet their banking needs. For enquiries, please call the Bank’s Customer Service Hotline at 223 95559.



Notice of ATM Service Hours Adjustment
In view of the latest situation, the service hours of the Bank's ATM Services have been adjusted until further notice. Please click here for details.

The Bank is one of JETCO member banks. Customers can make cash withdrawal and enquire account balance through any ATM bearing ‘JETCO’ logo.

For other banking services, customers may access our phone banking, internet banking, mobile banking or visit any of our branches.

For enquiry, please contact our Customer Service Hotline at 223 95559.

We apologize for any inconvenience caused.



Notice on Bank of Communications (Hong Kong) Branch Services

Bank of Communications (Hong Kong) Limited was informed by an employee at Sheung Shui Branch (address: Shops 1010-1014, G/F., Sheung Shui Centre, Sheung Shui, New Territories) on 24 February (Thursday) that she has preliminarily tested positive for COVID-19. The Branch has been temporarily closed since 24 February (Thursday) until further notice. Meanwhile, the Bank has already taken corresponding measures, including deep cleaning and disinfecting the Branch premises, all employees at the Branch will conduct viral testing and home quarantine.

 

The employee was last working in the Branch on 22 February (Tuesday). Her body temperature was normal before reporting for duty and no symptoms of sickness were present. She is mainly responsible for branch internal work. She wore a face mask at work. All employees at the Branch fully complied with the Bank's preventive measures, including all employees are requested to measure their body temperature before work and to put on surgical masks at work. The Bank will continue to monitor the situation and provide them with the necessary assistance.

 

Bank of Communications (Hong Kong) Limited holds the health and safety of our customers and employees in the highest regard. The prudent precautionary measures are implemented in all branches, including enhancing disinfection and cleaning, all employees are requested to measure their body temperature before work, to put on surgical masks at work and maintain social distancing, and the Bank arranges flexible working arrangements. Employees will check customers’ body temperature when entering the branches, and customers are encouraged to put on surgical masks. Hand sanitizer is available in branches for use, if needed.

 

For enquiries, please call the Bank’s Customer Service Hotline at 223 95559.


Notice on Bank of Communications (Hong Kong) Branch Services

Bank of Communications (Hong Kong) Limited was informed by an employee at Tsim Sha Tsui Branch (address: Shop Nos. 1-3 on G/F., CFC Tower, 22-28 Mody Road, Tsimshatsui, Kowloon) on 24 February (Thursday) that he has preliminarily tested positive for COVID-19. The Branch has been temporarily closed since 24 February (Thursday) until further notice. Meanwhile, the Bank has already taken corresponding measures, including deep cleaning and disinfecting the Branch premises, all employees at the Branch will conduct viral testing and home quarantine.

 

The employee was last working in the Branch on 18 February (Friday). His body temperature was normal before reporting for duty and no symptoms of sickness were present. He is mainly responsible for branch management. He wore a face mask at work. All employees at the Branch fully complied with the Bank's preventive measures, including all employees are requested to measure their body temperature before work and to put on surgical masks at work. The Bank will continue to monitor the situation and provide them with the necessary assistance.

 

Bank of Communications (Hong Kong) Limited holds the health and safety of our customers and employees in the highest regard. The prudent precautionary measures are implemented in all branches, including enhancing disinfection and cleaning, all employees are requested to measure their body temperature before work, to put on surgical masks at work and maintain social distancing, and the Bank arranges flexible working arrangements. Employees will check customers’ body temperature when entering the branches, and customers are encouraged to put on surgical masks. Hand sanitizer is available in branches for use, if needed.

 

For enquiries, please call the Bank’s Customer Service Hotline at 223 95559.


Notice on Bank of Communications (Hong Kong) Branch Services

Bank of Communications (Hong Kong) Limited was informed by an employee at Hennessy Road Branch (address: G/F., Bank of Communications Building., 368 Hennessy Road, Hong Kong) on 24 February (Thursday) that she has preliminarily tested positive for COVID-19. The Branch has been temporarily closed since 24 February (Thursday) until further notice. Meanwhile, the Bank has already taken corresponding measures, including deep cleaning and disinfecting the Branch premises, all employees at the Branch will conduct viral testing and home quarantine.

 

The employee was last working in the Branch on 21 February (Monday). Her body temperature was normal before reporting for duty and no symptoms of sickness were present. She is mainly responsible for providing financial services. She wore a face mask at work. All employees at the Branch fully complied with the Bank's preventive measures, including all employees are requested to measure their body temperature before work and to put on surgical masks at work. The Bank will continue to monitor the situation and provide them with the necessary assistance.

 

Bank of Communications (Hong Kong) Limited holds the health and safety of our customers and employees in the highest regard. The prudent precautionary measures are implemented in all branches, including enhancing disinfection and cleaning, all employees are requested to measure their body temperature before work, to put on surgical masks at work and maintain social distancing, and the Bank arranges flexible working arrangements. Employees will check customers’ body temperature when entering the branches, and customers are encouraged to put on surgical masks. Hand sanitizer is available in branches for use, if needed.

 

For enquiries, please call the Bank’s Customer Service Hotline at 223 95559.



2022-02-23

Bank of Communications (Hong Kong) Announces Branch Service Change Update
Bank of Communications (Hong Kong) Limited holds the health and safety of our customers and employees in the highest regard. In view of the latest COVID-19 situation, we now update our precautionary measures.
 
The services of the following retail branches have been suspended from 23 February (Wednesday):
Branch Name Address
Kowloon
Kowloon Branch G/F., 563 Nathan Road, Kowloon
Ngau Tau Kok Branch Shop G1 & G2, G/F., Phase I, Amoy Plaza, 77 Ngau Tau Kok Road, Kowloon
New Territories
Market Street Branch G/F., 49-55 Tsuen Wan Market Street, Tsuen Wan, New Territories

 
The services of the following retail branches will be resumed from 24 February (Thursday):
Branch Name Address
Hong Kong Island
Aberdeen Branch Shop 3, G/F, 2/4 & 14/16 Nam Ning Street, Aberdeen Centre (Site 4), Aberdeen, Hong Kong
Kowloon
Cheung Sha Wan Plaza Branch Unit G04 on G/F., Cheung Sha Wan Plaza, 833 Cheung Sha Wan Road, Kowloon
 
 
The services of the following retail branches will be resumed from 25 February (Friday):
Branch Name Address
Hong Kong Island
Business Department Unit B B/F & G/F, Unit C G/F, Wheelock House, 20 Pedder Street, Central, Hong Kong
Kowloon
Hunghom Branch Shop A6, G/F., Whampoa Estate Planet Square, 1-3 Tak Man Street, Kowloon
New Territories
Tsuen Wan Branch G/F., 240-242 Sha Tsui Road, Tsuen Wan, New Territories
Nina Tower Wealth Management Centre Suite 2304 on 23/F, Tower 2, Nina Tower, No. 8, Yeung Uk Road, Tsuen Wan, New Territories

 
The services of the following retail branches remain suspended until further notice:
Branch Name Address
Hong Kong Island
West Point Branch G/F., 327-333 Queen's Road West, Hong Kong
Siu Sai Wan Branch Shop No. 217A-217B, Siu Sai Wan Plaza, Siu Sai Wan Estate, Hong Kong
Kennedy Town Branch G/F., 113-119 Belcher's Street, Kennedy Town, Hong Kong
Kowloon
Wong Tai Sin Branch
Shop N118, 1/F, Temple Mall North, 136 Lung Cheung Road, Wong Tai Sin, Kowloon
Jordan Road Branch 1/F., Booman Building, 37U Jordan Road, Kowloon
New Territories
Kwai Chung Branch G/F., 93-99 Tai Loong Street, Kwai Chung, New Territories
Tai Po Branch Shop No. 1, 2, 26 & 27, G/F., Wing Fai Plaza, 29-35 Ting Kok Road, Tai Po, New Territories
Tuen Mun Branch Shops 7-8 on G/F, Castle Peak Lin Won Building, 2-4 Yan Ching Street, Tuen Mun, New Territories
Tin Shui Wai Branch Shop No. G72, G/F, +WOO (Phase 1), 12-18 Tin Yan Road, Tin Shui Wai, New Territories
Shatin City One Branch Shop 188, 1/F., Fortune City One, City One Shatin, New Territories
Tseung Kwan O Branch Shop Nos. 252A, 252B & 253 on Level 2, Metro City Phase I, Tseung Kwan O, New Territories
Sam Shing Estate Branch Shop No. 4, G/F., Moon Yu House, Sam Shing Estate, 6 Sam Shing Street, Tuen Mun, New Territories


Business hours of retail branches will remain as Monday to Friday 9:00 am to 4:00 pm and Saturday 9:00 am to 12:00 noon. The cut-off time of Cheque Deposit at our ATM machine will be adjusted to 4:00 pm from Monday to Friday. Cheques deposited after the cut-off time will be processed on the following clearing day.

The prudent precautionary measures are implemented in all branches, including more frequent deep cleaning and disinfection of branch premises on top of the regular daily cleaning schedule and all employees are requested to measure their body temperature before work and to put on surgical masks at work. The Bank will remind its staff to regularly wash and sanitise their hands. Employees will check customers’ body temperature when entering the branches, and customers are encouraged to put on surgical masks. Hand sanitizer is available in branches for use, if needed.

The Bank is committed to maintaining quality banking services. During the special circumstances, customers are advised to use the Bank’s internet banking, phone banking or mobile banking to meet their banking needs. For enquiries, please call the Bank’s Customer Service Hotline at 223 95559.



Notice of ATM Service Hours Adjustment
In view of the latest situation, the service hours of the Bank's ATM Services have been adjusted until further notice. Please click here for details.

The Bank is one of JETCO member banks. Customers can make cash withdrawal and enquire account balance through any ATM bearing ‘JETCO’ logo.

For other banking services, customers may access our phone banking, internet banking, mobile banking or visit any of our branches.

For enquiry, please contact our Customer Services Hotline at 223 95559.

We apologize for any inconvenience caused.



Notice on Bank of Communications (Hong Kong) Branch Services

Bank of Communications (Hong Kong) Limited was informed by an employee at Kowloon Branch (address: G/F., 563 Nathan Road, Kowloon) on 23 February (Wednesday) that he has preliminarily tested positive for COVID-19. The Branch has been temporarily closed since 23 February (Wednesday) until further notice. Meanwhile, the Bank has already taken corresponding measures, including deep cleaning and disinfecting the Branch premises, all employees at the Branch will conduct viral testing and home quarantine.

 

The employee was last working in the Branch on 22 February (Tuesday). His body temperature was normal before reporting for duty and no symptoms of sickness were present. He is mainly responsible for counter services. He wore a face mask at work. All employees at the Branch fully complied with the Bank's preventive measures, including all employees are requested to measure their body temperature before work and to put on surgical masks at work. The Bank will continue to monitor the situation and provide them with the necessary assistance.

 

Bank of Communications (Hong Kong) Limited holds the health and safety of our customers and employees in the highest regard. The prudent precautionary measures are implemented in all branches, including enhancing disinfection and cleaning, all employees are requested to measure their body temperature before work, to put on surgical masks at work and maintain social distancing, and the Bank arranges flexible working arrangements. Employees will check customers’ body temperature when entering the branches, and customers are encouraged to put on surgical masks. Hand sanitizer is available in branches for use, if needed.

 

For enquiries, please call the Bank’s Customer Service Hotline at 223 95559.


Notice on Bank of Communications (Hong Kong) Branch Services

Bank of Communications (Hong Kong) Limited was informed by an employee at Market Street Branch (address: G/F., 49-55 Tsuen Wan Market Street, Tsuen Wan, New Territories) on 23 February (Wednesday) that she has preliminarily tested positive for COVID-19. The Branch has been temporarily closed since 23 February (Wednesday) until further notice. Meanwhile, the Bank has already taken corresponding measures, including deep cleaning and disinfecting the Branch premises, all employees at the Branch will conduct viral testing and home quarantine.

 

The employee was last working in the Branch on 18 February (Friday). Her body temperature was normal before reporting for duty and no symptoms of sickness were present. She is mainly responsible for branch management. She wore a face mask at work. All employees at the Branch fully complied with the Bank's preventive measures, including all employees are requested to measure their body temperature before work and to put on surgical masks at work. The Bank will continue to monitor the situation and provide them with the necessary assistance.

 

Bank of Communications (Hong Kong) Limited holds the health and safety of our customers and employees in the highest regard. The prudent precautionary measures are implemented in all branches, including enhancing disinfection and cleaning, all employees are requested to measure their body temperature before work, to put on surgical masks at work and maintain social distancing, and the Bank arranges flexible working arrangements. Employees will check customers’ body temperature when entering the branches, and customers are encouraged to put on surgical masks. Hand sanitizer is available in branches for use, if needed.

 

For enquiries, please call the Bank’s Customer Service Hotline at 223 95559.


Notice on Bank of Communications (Hong Kong) Branch Services

Bank of Communications (Hong Kong) Limited was informed by an employee at Ngau Tau Kok Branch (address: Shop G1 & G2, G/F., Phase I, Amoy Plaza, 77 Ngau Tau Kok Road, Kowloon) on 23 February (Wednesday) that she has preliminarily tested positive for COVID-19. The Branch has been temporarily closed since 23 February (Wednesday) until further notice. Meanwhile, the Bank has already taken corresponding measures, including deep cleaning and disinfecting the Branch premises, all employees at the Branch will conduct viral testing and home quarantine.

 

The employee was last working in the Branch on 23 February (Wednesday). Her body temperature was normal before reporting for duty and no symptoms of sickness were present. She is mainly responsible for branch internal work. She wore a face mask at work. All employees at the Branch fully complied with the Bank's preventive measures, including all employees are requested to measure their body temperature before work and to put on surgical masks at work. The Bank will continue to monitor the situation and provide them with the necessary assistance.

 

Bank of Communications (Hong Kong) Limited holds the health and safety of our customers and employees in the highest regard. The prudent precautionary measures are implemented in all branches, including enhancing disinfection and cleaning, all employees are requested to measure their body temperature before work, to put on surgical masks at work and maintain social distancing, and the Bank arranges flexible working arrangements. Employees will check customers’ body temperature when entering the branches, and customers are encouraged to put on surgical masks. Hand sanitizer is available in branches for use, if needed.

 

For enquiries, please call the Bank’s Customer Service Hotline at 223 95559.



2022-02-22

Bank of Communications (Hong Kong) Announces Branch Service Change Update
Bank of Communications (Hong Kong) Limited holds the health and safety of our customers and employees in the highest regard. In view of the latest COVID-19 situation, we now update our precautionary measures.
 
The services of the following retail branch have been suspended from 22 February (Tuesday):
Branch Name Address
New Territories
Sam Shing Estate Branch Shop No. 4, G/F., Moon Yu House, Sam Shing Estate, 6 Sam Shing Street, Tuen Mun, New Territories


The services of the following retail branch will be resumed from 23 February (Wednesday):
Branch Name Address
Hong Kong Island
North Point Branch Shops Nos. 1-4 on G/F., Maylun Apartments, 442-456 King's Road, North Point, Hong Kong
Portion B of Shop 13, G/F, King's Tower, No. 480 King's Road, North Point, Hong Kong

The services of the following retail branches remain suspended until further notice:
Branch Name Address
Hong Kong Island
West Point Branch G/F., 327-333 Queen's Road West, Hong Kong
Siu Sai Wan Branch Shop No. 217A-217B, Siu Sai Wan Plaza, Siu Sai Wan Estate, Hong Kong
Aberdeen Branch Shop 3, G/F, 2/4 & 14/16 Nam Ning Street, Aberdeen Centre (Site 4), Aberdeen, Hong Kong
Business Department Unit B B/F & G/F, Unit C G/F, Wheelock House, 20 Pedder Street, Central, Hong Kong
Kennedy Town Branch G/F., 113-119 Belcher's Street, Kennedy Town, Hong Kong
Kowloon
Wong Tai Sin Branch
Shop N118, 1/F, Temple Mall North, 136 Lung Cheung Road, Wong Tai Sin, Kowloon
Cheung Sha Wan Plaza Branch
Unit G04 on G/F., Cheung Sha Wan Plaza, 833 Cheung Sha Wan Road, Kowloon
Hunghom Branch Shop A6, G/F., Whampoa Estate Planet Square, 1-3 Tak Man Street, Kowloon
Jordan Road Branch 1/F., Booman Building, 37U Jordan Road, Kowloon
New Territories
Kwai Chung Branch G/F., 93-99 Tai Loong Street, Kwai Chung, New Territories
Tai Po Branch Shop No. 1, 2, 26 & 27, G/F., Wing Fai Plaza, 29-35 Ting Kok Road, Tai Po, New Territories
Tuen Mun Branch Shops 7-8 on G/F, Castle Peak Lin Won Building, 2-4 Yan Ching Street, Tuen Mun, New Territories
Tin Shui Wai Branch Shop No. G72, G/F, +WOO (Phase 1), 12-18 Tin Yan Road, Tin Shui Wai, New Territories
Shatin City One Branch Shop 188, 1/F., Fortune City One, City One Shatin, New Territories
Tseung Kwan O Branch Shop Nos. 252A, 252B & 253 on Level 2, Metro City Phase I, Tseung Kwan O, New Territories
Tsuen Wan Branch G/F., 240-242 Sha Tsui Road, Tsuen Wan, New Territories
Nina Tower Wealth
Management Centre
Suite 2304 on 23/F, Tower 2, Nina Tower, No. 8, Yeung Uk Road, Tsuen Wan, New Territories


Business hours of retail branches will remain as Monday to Friday 9:00 am to 4:00 pm and Saturday 9:00 am to 12:00 noon. The cut-off time of Cheque Deposit at our ATM machine will be adjusted to 4:00 pm from Monday to Friday. Cheques deposited after the cut-off time will be processed on the following clearing day.

The prudent precautionary measures are implemented in all branches, including more frequent deep cleaning and disinfection of branch premises on top of the regular daily cleaning schedule and all employees are requested to measure their body temperature before work and to put on surgical masks at work. The Bank will remind its staff to regularly wash and sanitise their hands. Employees will check customers’ body temperature when entering the branches, and customers are encouraged to put on surgical masks. Hand sanitizer is available in branches for use, if needed.

The Bank is committed to maintaining quality banking services. During the special circumstances, customers are advised to use the Bank’s internet banking, phone banking or mobile banking to meet their banking needs. For enquiries, please call the Bank’s Customer Service Hotline at 223 95559.



Notice of ATM Service Hours Adjustment
In view of the latest situation, the service hours of the Bank's ATM Services have been adjusted until further notice. Please click here for details.

The Bank is one of JETCO member banks. Customers can make cash withdrawal and enquire account balance through any ATM bearing ‘JETCO’ logo.

For other banking services, customers may access our phone banking, internet banking, mobile banking or visit any of our branches.

For enquiry, please contact our Customer Services Hotline at 223 95559.

We apologize for any inconvenience caused.



Notice on Bank of Communications (Hong Kong) Branch Services

Bank of Communications (Hong Kong) Limited was informed by an outsourced security employee at Sam Shing Estate Branch (address: Shop No. 4, G/F., Moon Yu House, Sam Shing Estate, 6 Sam Shing Street, Tuen Mun, New Territories) on 21 February (Monday) that he has preliminarily tested positive for COVID-19. The Branch has been temporarily closed since 22 February (Tuesday) until further notice. Meanwhile, the Bank has already taken corresponding measures, including deep cleaning and disinfecting the Branch premises, all employees at the Branch will conduct viral testing and home quarantine.

 

The outsourced security employee was last working in the Branch on 18 February (Friday). His body temperature was normal before reporting for duty and no symptoms of sickness were present. He is mainly responsible for assisting customers to measure body temperature at branch front door. He wore a face mask at work. All employees at the Branch fully complied with the Bank's preventive measures, including all employees are requested to measure their body temperature before work and to put on surgical masks at work. The Bank will continue to monitor the situation and provide them with the necessary assistance.

 

Bank of Communications (Hong Kong) Limited holds the health and safety of our customers and employees in the highest regard. The prudent precautionary measures are implemented in all branches, including enhancing disinfection and cleaning, all employees are requested to measure their body temperature before work, to put on surgical masks at work and maintain social distancing, and the Bank arranges flexible working arrangements. Employees will check customers’ body temperature when entering the branches, and customers are encouraged to put on surgical masks. Hand sanitizer is available in branches for use, if needed.

 

For enquiries, please call the Bank’s Customer Service Hotline at 223 95559.



2022-02-21

Bank of Communications (Hong Kong) Announces Branch Service Change Update
Bank of Communications (Hong Kong) Limited holds the health and safety of our customers and employees in the highest regard. In view of the latest COVID-19 situation, we now update our precautionary measures.
 
The services of the following retail branches have been suspended from 21 February (Monday):
Branch Name Address
Hong Kong Island
Kennedy Town Branch G/F., 113-119 Belcher's Street, Kennedy Town, Hong Kong
Kowloon
Hunghom Branch Shop A6, G/F., Whampoa Estate Planet Square, 1-3 Tak Man Street, Kowloon
Jordan Road Branch 1/F., Booman Building, 37U Jordan Road, Kowloon
New Territories
Tsuen Wan Branch G/F., 240-242 Sha Tsui Road, Tsuen Wan, New Territories
Nina Tower Wealth
Management Centre
Suite 2304 on 23/F, Tower 2, Nina Tower, No. 8, Yeung Uk Road, Tsuen Wan, New Territories
Sha Tsui Road Branch Shops Nos. 3-5 on G/F., Kwong Ming Building, 120-130 Sha Tsui Road, Tsuen Wan, New Territories


The services of the following retail branches will be resumed from 21 February (Monday):
Branch Name Address
Kowloon
Shamshuipo Branch
Shop G1-G3, G11-G13, G19-G21, G/F., Golden Centre, 94 Yen Chow Street, Sham Shui Po, Kowloon
Mongkok Branch
G/F and 1/F, Shun Wah Building, Nos. 735 & 735A Nathan Road, Mongkok, Kowloon
Kwun Tong Branch
Shop E, Block G & H, G/F, East Sun Industrial Centre, 16 Shing Yip Street, Kwun Tong, Kowloon
New Territories
Sheung Shui Branch Shops 1010-1014, G/F., Sheung Shui Centre, Sheung Shui, New Territories
 
 
The services of the following retail branches will be resumed from 22 February (Tuesday):
Branch Name Address
Hong Kong Island
Wanchai Branch Shop B on G/F., Johnston Court, 32-34 Johnston Road, Hong Kong
King's Road Branch G/F, Kailey Court, 67-71 King's Road, Hong Kong
Kowloon
Hunghom Branch Shop A6, G/F., Whampoa Estate Planet Square, 1-3 Tak Man Street, Kowloon
New Territories
Tsuen Wan Branch G/F., 240-242 Sha Tsui Road, Tsuen Wan, New Territories
Nina Tower Wealth
Management Centre
Suite 2304 on 23/F, Tower 2, Nina Tower, No. 8, Yeung Uk Road, Tsuen Wan, New Territories
Sha Tsui Road Branch Shops Nos. 3-5 on G/F., Kwong Ming Building, 120-130 Sha Tsui Road, Tsuen Wan, New Territories
Yuen Long Branch Shop 2B, G/F, Man Yu Building, 2-14 Tai Fung Street, Yuen Long, New Territories

The services of the following retail branches remain suspended until further notice:
Branch Name Address
Hong Kong Island
West Point Branch G/F., 327-333 Queen's Road West, Hong Kong
Siu Sai Wan Branch Shop No. 217A-217B, Siu Sai Wan Plaza, Siu Sai Wan Estate, Hong Kong
North Point Branch Shops Nos. 1-4 on G/F., Maylun Apartments, 442-456 King's Road, North Point, Hong Kong
Portion B of Shop 13, G/F, King's Tower, No. 480 King's Road, North Point, Hong Kong
Aberdeen Branch Shop 3, G/F, 2/4 & 14/16 Nam Ning Street, Aberdeen Centre (Site 4), Aberdeen, Hong Kong
Business Department Unit B B/F & G/F, Unit C G/F, Wheelock House, 20 Pedder Street, Central, Hong Kong
Kowloon
Wong Tai Sin Branch
Shop N118, 1/F, Temple Mall North, 136 Lung Cheung Road, Wong Tai Sin, Kowloon
Cheung Sha Wan Plaza Branch
Unit G04 on G/F., Cheung Sha Wan Plaza, 833 Cheung Sha Wan Road, Kowloon
New Territories
Kwai Chung Branch G/F., 93-99 Tai Loong Street, Kwai Chung, New Territories
Tai Po Branch Shop No. 1, 2, 26 & 27, G/F., Wing Fai Plaza, 29-35 Ting Kok Road, Tai Po, New Territories
Tuen Mun Branch Shops 7-8 on G/F, Castle Peak Lin Won Building, 2-4 Yan Ching Street, Tuen Mun, New Territories
Tin Shui Wai Branch Shop No. G72, G/F, +WOO (Phase 1), 12-18 Tin Yan Road, Tin Shui Wai, New Territories
Shatin City One Branch Shop 188, 1/F., Fortune City One, City One Shatin, New Territories
Tseung Kwan O Branch Shop Nos. 252A, 252B & 253 on Level 2, Metro City Phase I, Tseung Kwan O, New Territories


Business hours of retail branches from Monday to Friday will remain as 9:00 a.m. to 4:00 p.m. The cut-off time of Cheque Deposit at our ATM machine will be adjusted to 4:00 p.m. from Monday to Friday. Cheques deposited after the cut-off time will be processed on the following clearing day.

The prudent precautionary measures are implemented in all branches, including more frequent deep cleaning and disinfection of branch premises on top of the regular daily cleaning schedule and all employees are requested to measure their body temperature before work and to put on surgical masks at work. The Bank will remind its staff to regularly wash and sanitise their hands. Employees will check customers’ body temperature when entering the branches, and customers are encouraged to put on surgical masks. Hand sanitizer is available in branches for use, if needed.

The Bank is committed to maintaining quality banking services. During the special circumstances, customers are advised to use the Bank’s internet banking, phone banking or mobile banking to meet their banking needs. For enquiries, please call the Bank’s Customer Service Hotline at 223 95559.



Notice of ATM Service Hours Adjustment
In view of the latest situation, the service hours of the Bank's ATM Services have been adjusted until further notice. Please click here for details.

The Bank is one of JETCO member banks. Customers can make cash withdrawal and enquire account balance through any ATM bearing ‘JETCO’ logo.

For other banking services, customers may access our phone banking, internet banking, mobile banking or visit any of our branches.

For enquiry, please contact our Customer Services Hotline at 223 95559.

We apologize for any inconvenience caused.



Notice on Bank of Communications (Hong Kong) Branch Services

Bank of Communications (Hong Kong) Limited was informed by an employee at Jordan Road Branch (address: 1/F., Booman Building, 37U Jordan Road, Kowloon) on 21 February (Monday) that he has preliminarily tested positive for COVID-19. The Branch has been temporarily closed since 21 February (Monday) until further notice. Meanwhile, the Bank has already taken corresponding measures, including deep cleaning and disinfecting the Branch premises, all employees at the Branch will conduct viral testing and home quarantine.

 

The employee was last working in the Branch on 16 February (Wednesday). His body temperature was normal before reporting for duty and no symptoms of sickness were present. He is mainly responsible for counter services. He wore a face mask at work. All employees at the Branch fully complied with the Bank's preventive measures, including all employees are requested to measure their body temperature before work and to put on surgical masks at work. The Bank will continue to monitor the situation and provide them with the necessary assistance.

 

Bank of Communications (Hong Kong) Limited holds the health and safety of our customers and employees in the highest regard. The prudent precautionary measures are implemented in all branches, including enhancing disinfection and cleaning, all employees are requested to measure their body temperature before work, to put on surgical masks at work and maintain social distancing, and the Bank arranges flexible working arrangements. Employees will check customers’ body temperature when entering the branches, and customers are encouraged to put on surgical masks. Hand sanitizer is available in branches for use, if needed.

 

For enquiries, please call the Bank’s Customer Service Hotline at 223 95559.


Notice on Bank of Communications (Hong Kong) Branch Services

Bank of Communications (Hong Kong) Limited was informed by an employee at Kennedy Town Branch (address: G/F., 113-119 Belcher's Street, Kennedy Town, Hong Kong) on 20 February (Sunday) that she has preliminarily tested positive for COVID-19. The Branch has been temporarily closed since 21 February (Monday) until further notice. Meanwhile, the Bank has already taken corresponding measures, including deep cleaning and disinfecting the Branch premises, all employees at the Branch will conduct viral testing and home quarantine.

 

The employee was last working in the Branch on 18 February (Friday). Her body temperature was normal before reporting for duty and no symptoms of sickness were present. She is mainly responsible for counter services. She wore a face mask at work. All employees at the Branch fully complied with the Bank's preventive measures, including all employees are requested to measure their body temperature before work and to put on surgical masks at work. The Bank will continue to monitor the situation and provide them with the necessary assistance.

 

Bank of Communications (Hong Kong) Limited holds the health and safety of our customers and employees in the highest regard. The prudent precautionary measures are implemented in all branches, including enhancing disinfection and cleaning, all employees are requested to measure their body temperature before work, to put on surgical masks at work and maintain social distancing, and the Bank arranges flexible working arrangements. Employees will check customers’ body temperature when entering the branches, and customers are encouraged to put on surgical masks. Hand sanitizer is available in branches for use, if needed.

 

For enquiries, please call the Bank’s Customer Service Hotline at 223 95559.



2022-02-18

Bank of Communications (Hong Kong) Announces Branch Service Change Update
Bank of Communications (Hong Kong) Limited holds the health and safety of our customers and employees in the highest regard. In view of the latest COVID-19 situation, we now update our precautionary measures.
 
The services of the following retail branches have been suspended from 18 February (Friday):
Branch Name Address
Hong Kong Island
Business Department Unit B B/F & G/F, Unit C G/F, Wheelock House, 20 Pedder Street, Central, Hong Kong
New Territories
Tseung Kwan O Branch Shop Nos. 252A, 252B & 253 on Level 2, Metro City Phase I, Tseung Kwan O, New Territories

The services of the following retail branch will be resumed from 19 February (Saturday):
Branch Name Address
Hong Kong Island
Central District Branch G/F., Far East Consortium Building, 125A Des Voeux Road C., Central, Hong Kong

The services of the following retail branches will be resumed from 21 February (Monday):
Branch Name Address
Kowloon
Shamshuipo Branch
Shop G1-G3, G11-G13, G19-G21, G/F., Golden Centre, 94 Yen Chow Street, Sham Shui Po, Kowloon
Mongkok Branch
G/F and 1/F, Shun Wah Building, Nos. 735 & 735A Nathan Road, Mongkok, Kowloon
Kwun Tong Branch
Shop E, Block G & H, G/F, East Sun Industrial Centre, 16 Shing Yip Street, Kwun Tong, Kowloon
New Territories
Sheung Shui Branch Shops 1010-1014, G/F., Sheung Shui Centre, Sheung Shui, New Territories

The services of the following retail branches remain suspended until further notice:
Branch Name Address
Hong Kong Island
West Point Branch G/F., 327-333 Queen's Road West, Hong Kong
Siu Sai Wan Branch Shop No. 217A-217B, Siu Sai Wan Plaza, Siu Sai Wan Estate, Hong Kong
King's Road Branch G/F, Kailey Court, 67-71 King's Road, Hong Kong
Wanchai Branch Shop B on G/F., Johnston Court, 32-34 Johnston Road, Hong Kong
North Point Branch Shops Nos. 1-4 on G/F., Maylun Apartments, 442-456 King's Road, North Point, Hong Kong
Portion B of Shop 13, G/F, King's Tower, No. 480 King's Road, North Point, Hong Kong
Aberdeen Branch Shop 3, G/F, 2/4 & 14/16 Nam Ning Street, Aberdeen Centre (Site 4), Aberdeen, Hong Kong
Kowloon
Wong Tai Sin Branch
Shop N118, 1/F, Temple Mall North, 136 Lung Cheung Road, Wong Tai Sin, Kowloon
Cheung Sha Wan Plaza Branch
Unit G04 on G/F., Cheung Sha Wan Plaza, 833 Cheung Sha Wan Road, Kowloon
New Territories
Kwai Chung Branch G/F., 93-99 Tai Loong Street, Kwai Chung, New Territories
Yuen Long Branch Shop 2B, G/F, Man Yu Building, 2-14 Tai Fung Street, Yuen Long, New Territories
Tai Po Branch Shop No. 1, 2, 26 & 27, G/F., Wing Fai Plaza, 29-35 Ting Kok Road, Tai Po, New Territories
Tuen Mun Branch Shops 7-8 on G/F, Castle Peak Lin Won Building, 2-4 Yan Ching Street, Tuen Mun, New Territories
Tin Shui Wai Branch Shop No. G72, G/F, +WOO (Phase 1), 12-18 Tin Yan Road, Tin Shui Wai, New Territories
Shatin City One Branch Shop 188, 1/F., Fortune City One, City One Shatin, New Territories

Except for the following retail branches which will continue to provide banking services for the coming Saturday (19 February) from 9:00 am to 12:00 noon, services of the remaining retail branches will be suspended:
Branch Name Address
Hong Kong Island
Central District Branch G/F., Far East Consortium Building, 125A Des Voeux Road C., Central, Hong Kong
Taikoo Shing Branch Shop 38, G/F., CityPlaza 2, 18 Taikoo Shing Road, Hong Kong
Kowloon
Kowloon Branch G/F., 563 Nathan Road, Kowloon
Hunghom Branch Shop A6, G/F., Whampoa Estate Planet Square, 1-3 Tak Man Street, Kowloon
New Territories
Shatin Branch Shop No. 193, Level 3, Shatin Lucky Plaza, Shatin, New Territories
Market Street Branch G/F., 49-55 Tsuen Wan Market Street, Tsuen Wan, New Territories

Business hours of retail branches from Monday to Friday will remain as 9:00 a.m. to 4:00 p.m. The cut-off time of Cheque Deposit at our ATM machine will be adjusted to 4:00 p.m. from Monday to Friday. Cheques deposited after the cut-off time will be processed on the following clearing day.

The prudent precautionary measures are implemented in all branches, including more frequent deep cleaning and disinfection of branch premises on top of the regular daily cleaning schedule and all employees are requested to measure their body temperature before work and to put on surgical masks at work. The Bank will remind its staff to regularly wash and sanitise their hands. Employees will check customers’ body temperature when entering the branches, and customers are encouraged to put on surgical masks. Hand sanitizer is available in branches for use, if needed.

The Bank is committed to maintaining quality banking services. During the special circumstances, customers are advised to use the Bank’s internet banking, phone banking or mobile banking to meet their banking needs. For enquiries, please call the Bank’s Customer Service Hotline at 223 95559.



Notice on Bank of Communications (Hong Kong) Branch Services

Bank of Communications (Hong Kong) Limited was informed by an employee at Business Department (address: Unit B B/F & G/F, Unit C G/F, Wheelock House, 20 Pedder Street, Central, Hong Kong) on 18 February (Friday) that she has preliminarily tested positive for COVID-19. The Branch has been temporarily closed since 18 February (Friday) until further notice. Meanwhile, the Bank has already taken corresponding measures, including deep cleaning and disinfecting the Branch premises, all employees at the Branch will conduct viral testing and home quarantine.

 

The employee was last working in the Branch on 16 February (Wednesday). Her body temperature was normal before reporting for duty and no symptoms of sickness were present. She is mainly responsible for branch internal work. She wore a face mask at work. All employees at the Branch fully complied with the Bank's preventive measures, including all employees are requested to measure their body temperature before work and to put on surgical masks at work. The Bank will continue to monitor the situation and provide them with the necessary assistance.

 

Bank of Communications (Hong Kong) Limited holds the health and safety of our customers and employees in the highest regard. The prudent precautionary measures are implemented in all branches, including enhancing disinfection and cleaning, all employees are requested to measure their body temperature before work, to put on surgical masks at work and maintain social distancing, and the Bank arranges flexible working arrangements. Employees will check customers’ body temperature when entering the branches, and customers are encouraged to put on surgical masks. Hand sanitizer is available in branches for use, if needed.

 

For enquiries, please call the Bank’s Customer Service Hotline at 223 95559.


Notice on Bank of Communications (Hong Kong) Branch Services

Bank of Communications (Hong Kong) Limited was informed by an employee at Tseung Kwan O Branch (address: Shop Nos. 252A, 252B & 253 on Level 2, Metro City Phase I, Tseung Kwan O, New Territories) on 18 February (Friday) that she has preliminarily tested positive for COVID-19. The Branch has been temporarily closed since 18 February (Friday) until further notice. Meanwhile, the Bank has already taken corresponding measures, including deep cleaning and disinfecting the Branch premises, all employees at the Branch will conduct viral testing and home quarantine.

 

The employee was last working in the Branch on 15 February (Tuesday). Her body temperature was normal before reporting for duty and no symptoms of sickness were present. She is mainly responsible for counter services. She wore a face mask at work. All employees at the Branch fully complied with the Bank's preventive measures, including all employees are requested to measure their body temperature before work and to put on surgical masks at work. The Bank will continue to monitor the situation and provide them with the necessary assistance.

 

Bank of Communications (Hong Kong) Limited holds the health and safety of our customers and employees in the highest regard. The prudent precautionary measures are implemented in all branches, including enhancing disinfection and cleaning, all employees are requested to measure their body temperature before work, to put on surgical masks at work and maintain social distancing, and the Bank arranges flexible working arrangements. Employees will check customers’ body temperature when entering the branches, and customers are encouraged to put on surgical masks. Hand sanitizer is available in branches for use, if needed.

 

For enquiries, please call the Bank’s Customer Service Hotline at 223 95559.



2022-02-17

Bank of Communications (Hong Kong) Announces Branch Service Change Update
Bank of Communications (Hong Kong) Limited holds the health and safety of our customers and employees in the highest regard. In view of the latest COVID-19 situation, we now update our precautionary measures.
 
The services of the following retail branches are suspended until further notice:
Branch Name Address
Hong Kong Island
West Point Branch G/F., 327-333 Queen's Road West, Hong Kong
Hennessy Road Branch G/F., Bank of Communications Building., 368 Hennessy Road, Hong Kong
Quarry Bay Branch Shops 2, G/F., No. 1001 King's Road, Quarry Bay, Hong Kong
Siu Sai Wan Branch Shop No. 217A-217B, Siu Sai Wan Plaza, Siu Sai Wan Estate, Hong Kong
King's Road Branch G/F, Kailey Court, 67-71 King's Road, Hong Kong
Wanchai Branch Shop B on G/F., Johnston Court, 32-34 Johnston Road, Hong Kong
Central District Branch G/F., Far East Consortium Building, 125A Des Voeux Road C., Central, Hong Kong
North Point Branch Shops Nos. 1-4 on G/F., Maylun Apartments, 442-456 King's Road, North Point, Hong Kong
Portion B of Shop 13, G/F, King's Tower, No. 480 King's Road, North Point, Hong Kong
Aberdeen Branch Shop 3, G/F, 2/4 & 14/16 Nam Ning Street, Aberdeen Centre (Site 4), Aberdeen, Hong Kong
Kowloon
Shamshuipo Branch
Shop G1-G3, G11-G13, G19-G21, G/F., Golden Centre, 94 Yen Chow Street, Sham Shui Po, Kowloon
Mongkok Branch
G/F and 1/F, Shun Wah Building, Nos. 735 & 735A Nathan Road, Mongkok, Kowloon
Kwun Tong Branch
Shop E, Block G & H, G/F, East Sun Industrial Centre, 16 Shing Yip Street, Kwun Tong, Kowloon
Wong Tai Sin Branch
Shop N118, 1/F, Temple Mall North, 136 Lung Cheung Road, Wong Tai Sin, Kowloon
Cheung Sha Wan Plaza Branch
Unit G04 on G/F., Cheung Sha Wan Plaza, 833 Cheung Sha Wan Road, Kowloon
New Territories
Kwai Chung Branch G/F., 93-99 Tai Loong Street, Kwai Chung, New Territories
Yuen Long Branch Shop 2B, G/F, Man Yu Building, 2-14 Tai Fung Street, Yuen Long, New Territories
Tai Po Branch Shop No. 1, 2, 26 & 27, G/F., Wing Fai Plaza, 29-35 Ting Kok Road, Tai Po, New Territories
Shatin Branch Shop No. 193, Level 3, Shatin Lucky Plaza, Shatin, New Territories
Tuen Mun Branch Shops 7-8 on G/F, Castle Peak Lin Won Building, 2-4 Yan Ching Street, Tuen Mun, New Territories
Tsuen Wan Branch G/F., 240-242 Sha Tsui Road, Tsuen Wan, New Territories
Nina Tower Wealth Management Centre Suite 2304 on 23/F, Tower 2, Nina Tower, No. 8, Yeung Uk Road, Tsuen Wan, New Territories
Tin Shui Wai Branch Shop No. G72, G/F, +WOO (Phase 1), 12-18 Tin Yan Road, Tin Shui Wai, New Territories
Shatin City One Branch Shop 188, 1/F., Fortune City One, City One Shatin, New Territories
Sheung Shui Branch Shops 1010-1014, G/F., Sheung Shui Centre, Sheung Shui, New Territories

The services of the following retail branches will be resumed from 18 February (Friday):
Branch Name Address
Hong Kong Island
Quarry Bay Branch Shops 2, G/F., No. 1001 King's Road, Quarry Bay, Hong Kong
Hennessy Road Branch G/F., Bank of Communications Building., 368 Hennessy Road, Hong Kong
New Territories
Yuen Long Branch Shop 2B, G/F, Man Yu Building, 2-14 Tai Fung Street, Yuen Long, New Territories
Tsuen Wan Branch G/F., 240-242 Sha Tsui Road, Tsuen Wan, New Territories
Nina Tower Wealth Management Centre Suite 2304 on 23/F, Tower 2, Nina Tower, No. 8, Yeung Uk Road, Tsuen Wan, New Territories
Shatin Branch Shop No. 193, Level 3, Shatin Lucky Plaza, Shatin, New Territories

Except for the following retail branches which will continue to provide banking services for the coming Saturday (19 February) from 9:00 a.m. to 12:00 noon, services of the remaining retail branches will be suspended:
Branch Name Address
Hong Kong Island
Business Department Unit B B/F & G/F, Unit C G/F, Wheelock House, 20 Pedder Street, Central, Hong Kong
Taikoo Shing Branch Shop 38, G/F., CityPlaza 2, 18 Taikoo Shing Road, Hong Kong
Kowloon
Kowloon Branch G/F., 563 Nathan Road, Kowloon
Hunghom Branch Shop A6, G/F., Whampoa Estate Planet Square, 1-3 Tak Man Street, Kowloon
New Territories
Shatin Branch Shop No. 193, Level 3, Shatin Lucky Plaza, Shatin, New Territories
Market Street Branch G/F., 49-55 Tsuen Wan Market Street, Tsuen Wan, New Territories

Business hours of retail branches from Monday to Friday will remain as 9:00 a.m. to 4:00 p.m. The cut-off time of Cheque Deposit at our ATM machine will be adjusted to 4:00 p.m. from Monday to Friday. Cheques deposited after the cut-off time will be processed on the following clearing day.

The prudent precautionary measures are implemented in all branches, including more frequent deep cleaning and disinfection of branch premises on top of the regular daily cleaning schedule and all employees are requested to measure their body temperature before work and to put on surgical masks at work. The Bank will remind its staff to regularly wash and sanitise their hands. Employees will check customers’ body temperature when entering the branches, and customers are encouraged to put on surgical masks. Hand sanitizer is available in branches for use, if needed.

The Bank is committed to maintaining quality banking services. During the special circumstances, customers are advised to use the Bank’s internet banking, phone banking or mobile banking to meet their banking needs. For enquiries, please call the Bank’s Customer Service Hotline at 223 95559.



Notice on Bank of Communications (Hong Kong) Branch Services

Bank of Communications (Hong Kong) Limited was informed by an employee at Cheung Sha Wan Plaza Branch (address: Unit G04 on G/F., Cheung Sha Wan Plaza, 833 Cheung Sha Wan Road, Kowloon) on 17 February (Thursday) that she has preliminarily tested positive for COVID-19. The Branch has been temporarily closed since 17 February (Thursday) until further notice. Meanwhile, the Bank has already taken corresponding measures, including deep cleaning and disinfecting the Branch premises, all employees at the Branch will conduct viral testing and home quarantine.

 

The employee was last working in the Branch on 15 February (Tuesday). Her body temperature was normal before reporting for duty and no symptoms of sickness were present. She is mainly responsible for counter services. She wore a face mask at work. All employees at the Branch fully complied with the Bank's preventive measures, including all employees are requested to measure their body temperature before work and to put on surgical masks at work. The Bank will continue to monitor the situation and provide them with the necessary assistance.

 

Bank of Communications (Hong Kong) Limited holds the health and safety of our customers and employees in the highest regard. The prudent precautionary measures are implemented in all branches, including enhancing disinfection and cleaning, all employees are requested to measure their body temperature before work, to put on surgical masks at work and maintain social distancing, and the Bank arranges flexible working arrangements. Employees will check customers’ body temperature when entering the branches, and customers are encouraged to put on surgical masks. Hand sanitizer is available in branches for use, if needed.

 

For enquiries, please call the Bank’s Customer Service Hotline at 223 95559.


Notice on Bank of Communications (Hong Kong) Branch Services

Bank of Communications (Hong Kong) Limited was informed by an employee at Tai Po Branch (address: Shop No. 1, 2, 26 & 27, G/F., Wing Fai Plaza, 29-35 Ting Kok Road, Tai Po, New Territories) on 17 February (Thursday) that she has preliminarily tested positive for COVID-19. The Branch has been temporarily closed since 7 February (Monday) until further notice. Meanwhile, the Bank has already taken corresponding measures, including deep cleaning and disinfecting the Branch premises, all employees at the Branch will conduct viral testing and home quarantine.

 

The employee was last working in the Branch on 16 February (Wednesday). Her body temperature was normal before reporting for duty and no symptoms of sickness were present. She is mainly responsible for branch internal work. She wore a face mask at work. All employees at the Branch fully complied with the Bank's preventive measures, including all employees are requested to measure their body temperature before work and to put on surgical masks at work. The Bank will continue to monitor the situation and provide them with the necessary assistance.

 

Bank of Communications (Hong Kong) Limited holds the health and safety of our customers and employees in the highest regard. The prudent precautionary measures are implemented in all branches, including enhancing disinfection and cleaning, all employees are requested to measure their body temperature before work, to put on surgical masks at work and maintain social distancing, and the Bank arranges flexible working arrangements. Employees will check customers’ body temperature when entering the branches, and customers are encouraged to put on surgical masks. Hand sanitizer is available in branches for use, if needed.

 

For enquiries, please call the Bank’s Customer Service Hotline at 223 95559.


Notice on Bank of Communications (Hong Kong) Branch Services

Bank of Communications (Hong Kong) Limited was informed by an employee at Sheung Shui Branch (address: Shops 1010-1014, G/F., Sheung Shui Centre, Sheung Shui, New Territories) on 16 February (Wednesday) that he has preliminarily tested positive for COVID-19. The Branch has been temporarily closed since 17 February (Thursday) until further notice. Meanwhile, the Bank has already taken corresponding measures, including deep cleaning and disinfecting the Branch premises, all employees at the Branch will conduct viral testing and home quarantine.

 

The employee was last working in the Branch on 9 February (Wednesday). His body temperature was normal before reporting for duty and no symptoms of sickness were present. He is mainly responsible for counter services. He wore a face mask at work. All employees at the Branch fully complied with the Bank's preventive measures, including all employees are requested to measure their body temperature before work and to put on surgical masks at work. The Bank will continue to monitor the situation and provide them with the necessary assistance.

 

Bank of Communications (Hong Kong) Limited holds the health and safety of our customers and employees in the highest regard. The prudent precautionary measures are implemented in all branches, including enhancing disinfection and cleaning, all employees are requested to measure their body temperature before work, to put on surgical masks at work and maintain social distancing, and the Bank arranges flexible working arrangements. Employees will check customers’ body temperature when entering the branches, and customers are encouraged to put on surgical masks. Hand sanitizer is available in branches for use, if needed.

 

For enquiries, please call the Bank’s Customer Service Hotline at 223 95559.



2022-02-16

Bank of Communications (Hong Kong) Announces Branch Service Change Update
Bank of Communications (Hong Kong) Limited holds the health and safety of our customers and employees in the highest regard. In view of the latest COVID-19 situation, we now update our precautionary measures.
 
The services of the following retail branches are suspended until further notice:
Branch Name Address
Hong Kong Island
West Point Branch G/F., 327-333 Queen's Road West, Hong Kong
Hennessy Road Branch G/F., Bank of Communications Building., 368 Hennessy Road, Hong Kong
Quarry Bay Branch Shops 2, G/F., No. 1001 King's Road, Quarry Bay, Hong Kong
Siu Sai Wan Branch Shop No. 217A-217B, Siu Sai Wan Plaza, Siu Sai Wan Estate, Hong Kong
King's Road Branch G/F, Kailey Court, 67-71 King's Road, Hong Kong
Wanchai Branch Shop B on G/F., Johnston Court, 32-34 Johnston Road, Hong Kong
Central District Branch G/F., Far East Consortium Building, 125A Des Voeux Road C., Central, Hong Kong
North Point Branch Shops Nos. 1-4 on G/F., Maylun Apartments, 442-456 King's Road, North Point, Hong Kong
Portion B of Shop 13, G/F, King's Tower, No. 480 King's Road, North Point, Hong Kong
Aberdeen Branch Shop 3, G/F, 2/4 & 14/16 Nam Ning Street, Aberdeen Centre (Site 4), Aberdeen, Hong Kong
Kowloon
Shamshuipo Branch
Shop G1-G3, G11-G13, G19-G21, G/F., Golden Centre, 94 Yen Chow Street, Sham Shui Po, Kowloon
Mongkok Branch
G/F and 1/F, Shun Wah Building, Nos. 735 & 735A Nathan Road, Mongkok, Kowloon
Kwun Tong Branch
Shop E, Block G & H, G/F, East Sun Industrial Centre, 16 Shing Yip Street, Kwun Tong, Kowloon
Wong Tai Sin Branch
Shop N118, 1/F, Temple Mall North, 136 Lung Cheung Road, Wong Tai Sin, Kowloon
New Territories
Kwai Chung Branch G/F., 93-99 Tai Loong Street, Kwai Chung, New Territories
Yuen Long Branch Shop 2B, G/F, Man Yu Building, 2-14 Tai Fung Street, Yuen Long, New Territories
Tai Po Branch Shop No. 1, 2, 26 & 27, G/F., Wing Fai Plaza, 29-35 Ting Kok Road, Tai Po, New Territories
Shatin Branch Shop No. 193, Level 3, Shatin Lucky Plaza, Shatin, New Territories
Tuen Mun Branch Shops 7-8 on G/F, Castle Peak Lin Won Building, 2-4 Yan Ching Street, Tuen Mun, New Territories
Tsuen Wan Branch G/F., 240-242 Sha Tsui Road, Tsuen Wan, New Territories
Nina Tower Wealth Management Centre Suite 2304 on 23/F, Tower 2, Nina Tower, No. 8, Yeung Uk Road, Tsuen Wan, New Territories
Tin Shui Wai Branch Shop No. G72, G/F, +WOO (Phase 1), 12-18 Tin Yan Road, Tin Shui Wai, New Territories
Shatin City One Branch Shop 188, 1/F., Fortune City One, City One Shatin, New Territories

Except for the following retail branches which will continue to provide banking services for the coming Saturday (19 February) from 9:00 a.m. to 12:00 noon, services of the remaining retail branches will be suspended:
Branch Name Address
Hong Kong Island
Business Department Unit B B/F & G/F, Unit C G/F, Wheelock House, 20 Pedder Street, Central, Hong Kong
Taikoo Shing Branch Shop 38, G/F., CityPlaza 2, 18 Taikoo Shing Road, Hong Kong
Kowloon
Kowloon Branch G/F., 563 Nathan Road, Kowloon
Hunghom Branch Shop A6, G/F., Whampoa Estate Planet Square, 1-3 Tak Man Street, Kowloon
New Territories
Sheung Shui Branch Shops 1010-1014, G/F., Sheung Shui Centre, Sheung Shui, New Territories
Market Street Branch G/F., 49-55 Tsuen Wan Market Street, Tsuen Wan, New Territories

Business hours of retail branches from Monday to Friday will remain as 9:00 a.m. to 4:00 p.m. The cut-off time of Cheque Deposit at our ATM machine will be adjusted to 4 pm from Monday to Friday. Cheques deposited after the cut-off time will be processed on the following clearing day.

The prudent precautionary measures are implemented in all branches, including more frequent deep cleaning and disinfection of branch premises on top of the regular daily cleaning schedule and all employees are requested to measure their body temperature before work and to put on surgical masks at work. The Bank will remind its staff to regularly wash and sanitise their hands. Employees will check customers’ body temperature when entering the branches, and customers are encouraged to put on surgical masks. Hand sanitizer is available in branches for use, if needed.

The Bank is committed to maintaining quality banking services. During the special circumstances, customers are advised to use the Bank’s internet banking, phone banking or mobile banking to meet their banking needs. For enquiries, please call the Bank’s Customer Service Hotline at 223 95559.



Notice on Bank of Communications (Hong Kong) Branch Services

Bank of Communications (Hong Kong) Limited was informed by an employee at Aberdeen Branch (address: Shop 3, G/F, 2/4 & 14/16 Nam Ning Street, Aberdeen Centre (Site 4), Aberdeen, Hong Kong) on 16 February (Wednesday) that she has preliminarily tested positive for COVID-19. The Branch has been temporarily closed since 16 February (Wednesday) until further notice. Meanwhile, the Bank has already taken corresponding measures, including deep cleaning and disinfecting the Branch premises, all employees at the Branch will conduct viral testing and home quarantine.

 

The employee was last working in the Branch on 14 February (Monday). Her body temperature was normal before reporting for duty and no symptoms of sickness were present. She is mainly responsible for counter services. She wore a face mask at work. All employees at the Branch fully complied with the Bank's preventive measures, including all employees are requested to measure their body temperature before work and to put on surgical masks at work. The Bank will continue to monitor the situation and provide them with the necessary assistance.

 

Bank of Communications (Hong Kong) Limited holds the health and safety of our customers and employees in the highest regard. The prudent precautionary measures are implemented in all branches, including enhancing disinfection and cleaning, all employees are requested to measure their body temperature before work, to put on surgical masks at work and maintain social distancing, and the Bank arranges flexible working arrangements. Employees will check customers’ body temperature when entering the branches, and customers are encouraged to put on surgical masks. Hand sanitizer is available in branches for use, if needed.

 

For enquiries, please call the Bank's Customer Service Hotline at 223 95559.


Bank of Communications (Hong Kong) Announces Branch Service Change Update
Bank of Communications (Hong Kong) Limited holds the health and safety of our customers and employees in the highest regard. In view of the latest COVID-19 situation, we now update our precautionary measures.
 
The services of the following retail branches are suspended until further notice:
Branch Name Address
Hong Kong Island
West Point Branch G/F., 327-333 Queen's Road West, Hong Kong
Hennessy Road Branch G/F., Bank of Communications Building., 368 Hennessy Road, Hong Kong
Quarry Bay Branch Shops 2, G/F., No. 1001 King's Road, Quarry Bay, Hong Kong
Siu Sai Wan Branch Shop No. 217A-217B, Siu Sai Wan Plaza, Siu Sai Wan Estate, Hong Kong
King's Road Branch G/F, Kailey Court, 67-71 King's Road, Hong Kong
Wanchai Branch Shop B on G/F., Johnston Court, 32-34 Johnston Road, Hong Kong
Central District Branch G/F., Far East Consortium Building, 125A Des Voeux Road C., Central, Hong Kong
North Point Branch Shops Nos. 1-4 on G/F., Maylun Apartments, 442-456 King's Road, North Point, Hong Kong
Portion B of Shop 13, G/F, King's Tower, No. 480 King's Road, North Point, Hong Kong/td>
Kowloon
Shamshuipo Branch
Shop G1-G3, G11-G13, G19-G21, G/F., Golden Centre, 94 Yen Chow Street, Sham Shui Po, Kowloon
Mongkok Branch
G/F and 1/F, Shun Wah Building, Nos. 735 & 735A Nathan Road, Mongkok, Kowloon
Kwun Tong Branch
Shop E, Block G & H, G/F, East Sun Industrial Centre, 16 Shing Yip Street, Kwun Tong, Kowloon
Wong Tai Sin Branch
Shop N118, 1/F, Temple Mall North, 136 Lung Cheung Road, Wong Tai Sin, Kowloon
New Territories
Kwai Chung Branch G/F., 93-99 Tai Loong Street, Kwai Chung, New Territories
Yuen Long Branch Shop 2B, G/F, Man Yu Building, 2-14 Tai Fung Street, Yuen Long, New Territories
Tai Po Branch Shop No. 1, 2, 26 & 27, G/F., Wing Fai Plaza, 29-35 Ting Kok Road, Tai Po, New Territories
Shatin Branch Shop No. 193, Level 3, Shatin Lucky Plaza, Shatin, New Territories
Tuen Mun Branch Shops 7-8 on G/F, Castle Peak Lin Won Building, 2-4 Yan Ching Street, Tuen Mun, New Territories
Tsuen Wan Branch G/F., 240-242 Sha Tsui Road, Tsuen Wan, New Territories
Nina Tower Wealth Management Centre Suite 2304 on 23/F, Tower 2, Nina Tower, No. 8, Yeung Uk Road, Tsuen Wan, New Territories
Tin Shui Wai Branch Shop No. G72, G/F, +WOO (Phase 1), 12-18 Tin Yan Road, Tin Shui Wai, New Territories
Shatin City One Branch Shop 188, 1/F., Fortune City One, City One Shatin, New Territories

Except for the following retail branches which will continue to provide banking services for the coming Saturday (19 February) from 9:00 a.m. to 12:00 noon, services of the remaining retail branches will be suspended:
Branch Name Address
Hong Kong Island
Business Department Unit B B/F & G/F, Unit C G/F, Wheelock House, 20 Pedder Street, Central, Hong Kong
Taikoo Shing Branch Shop 38, G/F., CityPlaza 2, 18 Taikoo Shing Road, Hong Kong
Kowloon
Kowloon Branch G/F., 563 Nathan Road, Kowloon
Hunghom Branch Shop A6, G/F., Whampoa Estate Planet Square, 1-3 Tak Man Street, Kowloon
New Territories
Sheung Shui Branch Shops 1010-1014, G/F., Sheung Shui Centre, Sheung Shui, New Territories
Market Street Branch G/F., 49-55 Tsuen Wan Market Street, Tsuen Wan, New Territories

Business hours of retail branches from Monday to Friday will remain as 9:00 a.m. to 4:00 p.m. The cut-off time of Cheque Deposit at our ATM machine will be adjusted to 4 pm from Monday to Friday. Cheques deposited after the cut-off time will be processed on the following clearing day.

The prudent precautionary measures are implemented in all branches, including more frequent deep cleaning and disinfection of branch premises on top of the regular daily cleaning schedule and all employees are requested to measure their body temperature before work and to put on surgical masks at work. The Bank will remind its staff to regularly wash and sanitise their hands. Employees will check customers’ body temperature when entering the branches, and customers are encouraged to put on surgical masks. Hand sanitizer is available in branches for use, if needed.

The Bank is committed to maintaining quality banking services. During the special circumstances, customers are advised to use the Bank’s internet banking, phone banking or mobile banking to meet their banking needs. For enquiries, please call the Bank’s Customer Service Hotline at 223 95559.



Notice on Bank of Communications (Hong Kong) Branch Services

Bank of Communications (Hong Kong) Limited was informed by an employee at North Point Branch (address: Shops Nos. 1-4 on G/F., Maylun Apartments, 442-456 King's Road, North Point, Hong Kong) on 16 February (Wednesday) that he has preliminarily tested positive for COVID-19. The Branch has been temporarily closed since 16 February (Wednesday) until further notice. Meanwhile, the Bank has already taken corresponding measures, including deep cleaning and disinfecting the Branch premises, all employees at the Branch will conduct viral testing and home quarantine.

 

The employee was last working in the Branch on 9 February (Wednesday). Her body temperature was normal before reporting for duty and no symptoms of sickness were present. She is mainly responsible for counter services. She wore a face mask at work. All employees at the Branch fully complied with the Bank's preventive measures, including all employees are requested to measure their body temperature before work and to put on surgical masks at work. The Bank will continue to monitor the situation and provide them with the necessary assistance.

 

Bank of Communications (Hong Kong) Limited holds the health and safety of our customers and employees in the highest regard. The prudent precautionary measures are implemented in all branches, including enhancing disinfection and cleaning, all employees are requested to measure their body temperature before work, to put on surgical masks at work and maintain social distancing, and the Bank arranges flexible working arrangements. Employees will check customers’ body temperature when entering the branches, and customers are encouraged to put on surgical masks. Hand sanitizer is available in branches for use, if needed.

 

For enquiries, please call the Bank's Customer Service Hotline at 223 95559.


Bank of Communications (Hong Kong) Announces Branch Service Change Update
Bank of Communications (Hong Kong) Limited holds the health and safety of our customers and employees in the highest regard. In view of the latest COVID-19 situation, we now update our precautionary measures.
 
The services of the following retail branches are suspended until further notice:
Branch Name Address
Hong Kong Island
West Point Branch G/F., 327-333 Queen's Road West, Hong Kong
Hennessy Road Branch G/F., Bank of Communications Building., 368 Hennessy Road, Hong Kong
Quarry Bay Branch Shops 2, G/F., No. 1001 King's Road, Quarry Bay, Hong Kong
Siu Sai Wan Branch Shop No. 217A-217B, Siu Sai Wan Plaza, Siu Sai Wan Estate, Hong Kong
King's Road Branch G/F, Kailey Court, 67-71 King's Road, Hong Kong
Wanchai Branch Shop B on G/F., Johnston Court, 32-34 Johnston Road, Hong Kong
Central District Branch G/F., Far East Consortium Building, 125A Des Voeux Road C., Central, Hong Kong
Kowloon
Shamshuipo Branch
Shop G1-G3, G11-G13, G19-G21, G/F., Golden Centre, 94 Yen Chow Street, Sham Shui Po, Kowloon
Mongkok Branch
G/F and 1/F, Shun Wah Building, Nos. 735 & 735A Nathan Road, Mongkok, Kowloon
Kwun Tong Branch
Shop E, Block G & H, G/F, East Sun Industrial Centre, 16 Shing Yip Street, Kwun Tong, Kowloon
Wong Tai Sin Branch
Shop N118, 1/F, Temple Mall North, 136 Lung Cheung Road, Wong Tai Sin, Kowloon
New Territories
Kwai Chung Branch G/F., 93-99 Tai Loong Street, Kwai Chung, New Territories
Yuen Long Branch Shop 2B, G/F, Man Yu Building, 2-14 Tai Fung Street, Yuen Long, New Territories
Tai Po Branch Shop No. 1, 2, 26 & 27, G/F., Wing Fai Plaza, 29-35 Ting Kok Road, Tai Po, New Territories
Shatin Branch Shop No. 193, Level 3, Shatin Lucky Plaza, Shatin, New Territories
Tuen Mun Branch Shops 7-8 on G/F, Castle Peak Lin Won Building, 2-4 Yan Ching Street, Tuen Mun, New Territories
Tsuen Wan Branch G/F., 240-242 Sha Tsui Road, Tsuen Wan, New Territories
Nina Tower Wealth Management Centre Suite 2304 on 23/F, Tower 2, Nina Tower, No. 8, Yeung Uk Road, Tsuen Wan, New Territories
Tin Shui Wai Branch Shop No. G72, G/F, +WOO (Phase 1), 12-18 Tin Yan Road, Tin Shui Wai, New Territories
Shatin City One Branch Shop 188, 1/F., Fortune City One, City One Shatin, New Territories

Except for the following retail branches which will continue to provide banking services for the coming Saturday (19 February) from 9:00 a.m. to 12:00 noon, services of the remaining retail branches will be suspended:
Branch Name Address
Hong Kong Island
Business Department Unit B B/F & G/F, Unit C G/F, Wheelock House, 20 Pedder Street, Central, Hong Kong
North Point Branch Shops Nos. 1-4 on G/F., Maylun Apartments, 442-456 King's Road, North Point, Hong Kong
Kowloon
Kowloon Branch G/F., 563 Nathan Road, Kowloon
Hunghom Branch Shop A6, G/F., Whampoa Estate Planet Square, 1-3 Tak Man Street, Kowloon
New Territories
Sheung Shui Branch Shops 1010-1014, G/F., Sheung Shui Centre, Sheung Shui, New Territories
Market Street Branch G/F., 49-55 Tsuen Wan Market Street, Tsuen Wan, New Territories

Business hours of retail branches from Monday to Friday will remain as 9:00 a.m. to 4:00 p.m. The cut-off time of Cheque Deposit at our ATM machine will be adjusted to 4 pm from Monday to Friday. Cheques deposited after the cut-off time will be processed on the following clearing day.

The prudent precautionary measures are implemented in all branches, including more frequent deep cleaning and disinfection of branch premises on top of the regular daily cleaning schedule and all employees are requested to measure their body temperature before work and to put on surgical masks at work. The Bank will remind its staff to regularly wash and sanitise their hands. Employees will check customers’ body temperature when entering the branches, and customers are encouraged to put on surgical masks. Hand sanitizer is available in branches for use, if needed.

The Bank is committed to maintaining quality banking services. During the special circumstances, customers are advised to use the Bank’s internet banking, phone banking or mobile banking to meet their banking needs. For enquiries, please call the Bank’s Customer Service Hotline at 223 95559.




2022-02-15

Bank of Communications (Hong Kong) Announces Branch Service Change Update
Bank of Communications (Hong Kong) Limited holds the health and safety of our customers and employees in the highest regard. In view of the latest COVID-19 situation, we now update our precautionary measures.
 
The services of the following retail branch have been resumed from 14 February (Monday):
Branch Name Address
New Territories
Sha Tsui Road Branch Shops Nos. 3-5 on G/F., Kwong Ming Building, 120-130 Sha Tsui Road, Tsuen Wan, New Territories
 
The services of the following retail branches are suspended until further notice:
Branch Name Address
Hong Kong Island
West Point Branch G/F., 327-333 Queen's Road West, Hong Kong
Hennessy Road Branch G/F., Bank of Communications Building., 368 Hennessy Road, Hong Kong
Quarry Bay Branch Shops 2, G/F., No. 1001 King's Road, Quarry Bay, Hong Kong
Siu Sai Wan Branch Shop No. 217A-217B, Siu Sai Wan Plaza, Siu Sai Wan Estate, Hong Kong
King's Road Branch G/F, Kailey Court, 67-71 King's Road, Hong Kong
Wanchai Branch Shop B on G/F., Johnston Court, 32-34 Johnston Road, Hong Kong
Kowloon
Shamshuipo Branch
Shop G1-G3, G11-G13, G19-G21, G/F., Golden Centre, 94 Yen Chow Street, Sham Shui Po, Kowloon
Mongkok Branch
G/F and 1/F, Shun Wah Building, Nos. 735 & 735A Nathan Road, Mongkok, Kowloon
Kwun Tong Branch
Shop E, Block G & H, G/F, East Sun Industrial Centre, 16 Shing Yip Street, Kwun Tong, Kowloon
Wong Tai Sin Branch
Shop N118, 1/F, Temple Mall North, 136 Lung Cheung Road, Wong Tai Sin, Kowloon
New Territories
Kwai Chung Branch G/F., 93-99 Tai Loong Street, Kwai Chung, New Territories
Yuen Long Branch Shop 2B, G/F, Man Yu Building, 2-14 Tai Fung Street, Yuen Long, New Territories
Tai Po Branch Shop No. 1, 2, 26 & 27, G/F., Wing Fai Plaza, 29-35 Ting Kok Road, Tai Po, New Territories
Shatin Branch Shop No. 193, Level 3, Shatin Lucky Plaza, Shatin, New Territories
Tuen Mun Branch Shops 7-8 on G/F, Castle Peak Lin Won Building, 2-4 Yan Ching Street, Tuen Mun, New Territories
Tsuen Wan Branch G/F., 240-242 Sha Tsui Road, Tsuen Wan, New Territories
Nina Tower Wealth Management Centre Suite 2304 on 23/F, Tower 2, Nina Tower, No. 8, Yeung Uk Road, Tsuen Wan, New Territories
Tin Shui Wai Branch Shop No. G72, G/F, +WOO (Phase 1), 12-18 Tin Yan Road, Tin Shui Wai, New Territories
Shatin City One Branch Shop 188, 1/F., Fortune City One, City One Shatin, New Territories

Except for the following retail branches which will continue to provide banking services for the coming Saturday (19 February) from 9:00 a.m. to 12:00 noon, services of the remaining retail branches will be suspended:
Branch Name Address
Hong Kong Island
Business Department Unit B B/F & G/F, Unit C G/F, Wheelock House, 20 Pedder Street, Central, Hong Kong
Central District Branch G/F., Far East Consortium Building, 125A Des Voeux Road C., Central, Hong Kong
North Point Branch Shops Nos. 1-4 on G/F., Maylun Apartments, 442-456 King's Road, North Point, Hong Kong
Kowloon
Kowloon Branch G/F., 563 Nathan Road, Kowloon
Hunghom Branch Shop A6, G/F., Whampoa Estate Planet Square, 1-3 Tak Man Street, Kowloon
New Territories
Sheung Shui Branch Shops 1010-1014, G/F., Sheung Shui Centre, Sheung Shui, New Territories
Market Street Branch G/F., 49-55 Tsuen Wan Market Street, Tsuen Wan, New Territories

Business hours of retail branches from Monday to Friday will remain as 9:00 a.m. to 4:00 p.m. The cut-off time of Cheque Deposit at our ATM machine will be adjusted to 4 pm from Monday to Friday. Cheques deposited after the cut-off time will be processed on the following clearing day.

The prudent precautionary measures are implemented in all branches, including more frequent deep cleaning and disinfection of branch premises on top of the regular daily cleaning schedule and all employees are requested to measure their body temperature before work and to put on surgical masks at work. The Bank will remind its staff to regularly wash and sanitise their hands. Employees will check customers’ body temperature when entering the branches, and customers are encouraged to put on surgical masks. Hand sanitizer is available in branches for use, if needed.

The Bank is committed to maintaining quality banking services. During the special circumstances, customers are advised to use the Bank’s internet banking, phone banking or mobile banking to meet their banking needs. For enquiries, please call the Bank’s Customer Service Hotline at 223 95559.



Bank of Communications (Hong Kong) Announces Branch Service Change Update
Bank of Communications (Hong Kong) Limited holds the health and safety of our customers and employees in the highest regard. In view of the latest COVID-19 situation, we now update our precautionary measures.
 
The services of the following retail branch have been resumed from 14 February (Monday):
Branch Name Address
New Territories
Sha Tsui Road Branch Shops Nos. 3-5 on G/F., Kwong Ming Building, 120-130 Sha Tsui Road, Tsuen Wan, New Territories
 
The services of the following retail branches are suspended until further notice:
Branch Name Address
Hong Kong Island
West Point Branch G/F., 327-333 Queen's Road West, Hong Kong
Hennessy Road Branch G/F., Bank of Communications Building., 368 Hennessy Road, Hong Kong
Quarry Bay Branch Shops 2, G/F., No. 1001 King's Road, Quarry Bay, Hong Kong
Siu Sai Wan Branch Shop No. 217A-217B, Siu Sai Wan Plaza, Siu Sai Wan Estate, Hong Kong
King's Road Branch G/F, Kailey Court, 67-71 King's Road, Hong Kong
Wanchai Branch Shop B on G/F., Johnston Court, 32-34 Johnston Road, Hong Kong
Kowloon
Shamshuipo Branch
Shop G1-G3, G11-G13, G19-G21, G/F., Golden Centre, 94 Yen Chow Street, Sham Shui Po, Kowloon
Mongkok Branch
G/F and 1/F, Shun Wah Building, Nos. 735 & 735A Nathan Road, Mongkok, Kowloon
Kwun Tong Branch
Shop E, Block G & H, G/F, East Sun Industrial Centre, 16 Shing Yip Street, Kwun Tong, Kowloon
Wong Tai Sin Branch
Shop N118, 1/F, Temple Mall North, 136 Lung Cheung Road, Wong Tai Sin, Kowloon
New Territories
Kwai Chung Branch G/F., 93-99 Tai Loong Street, Kwai Chung, New Territories
Yuen Long Branch Shop 2B, G/F, Man Yu Building, 2-14 Tai Fung Street, Yuen Long, New Territories
Tai Po Branch Shop No. 1, 2, 26 & 27, G/F., Wing Fai Plaza, 29-35 Ting Kok Road, Tai Po, New Territories
Shatin Branch Shop No. 193, Level 3, Shatin Lucky Plaza, Shatin, New Territories
Tuen Mun Branch Shops 7-8 on G/F, Castle Peak Lin Won Building, 2-4 Yan Ching Street, Tuen Mun, New Territories
Tsuen Wan Branch G/F., 240-242 Sha Tsui Road, Tsuen Wan, New Territories
Nina Tower Wealth Management Centre Suite 2304 on 23/F, Tower 2, Nina Tower, No. 8, Yeung Uk Road, Tsuen Wan, New Territories
Tin Shui Wai Branch Shop No. G72, G/F, +WOO (Phase 1), 12-18 Tin Yan Road, Tin Shui Wai, New Territories

Except for the following retail branches which will continue to provide banking services for the coming Saturday (19 February) from 9:00 a.m. to 12:00 noon, services of the remaining retail branches will be suspended:
Branch Name Address
Hong Kong Island
Business Department Unit B B/F & G/F, Unit C G/F, Wheelock House, 20 Pedder Street, Central, Hong Kong
Central District Branch G/F., Far East Consortium Building, 125A Des Voeux Road C., Central, Hong Kong
North Point Branch Shops Nos. 1-4 on G/F., Maylun Apartments, 442-456 King's Road, North Point, Hong Kong
Kowloon
Kowloon Branch G/F., 563 Nathan Road, Kowloon
Hunghom Branch Shop A6, G/F., Whampoa Estate Planet Square, 1-3 Tak Man Street, Kowloon
New Territories
Sheung Shui Branch Shops 1010-1014, G/F., Sheung Shui Centre, Sheung Shui, New Territories
Market Street Branch G/F., 49-55 Tsuen Wan Market Street, Tsuen Wan, New Territories

Business hours of retail branches from Monday to Friday will remain as 9:00 a.m. to 4:00 p.m. The cut-off time of Cheque Deposit at our ATM machine will be adjusted to 4 pm from Monday to Friday. Cheques deposited after the cut-off time will be processed on the following clearing day.

The prudent precautionary measures are implemented in all branches, including more frequent deep cleaning and disinfection of branch premises on top of the regular daily cleaning schedule and all employees are requested to measure their body temperature before work and to put on surgical masks at work. The Bank will remind its staff to regularly wash and sanitise their hands. Employees will check customers’ body temperature when entering the branches, and customers are encouraged to put on surgical masks. Hand sanitizer is available in branches for use, if needed.

The Bank is committed to maintaining quality banking services. During the special circumstances, customers are advised to use the Bank’s internet banking, phone banking or mobile banking to meet their banking needs. For enquiries, please call the Bank’s Customer Service Hotline at 223 95559.



Notice on Bank of Communications (Hong Kong) Branch Services

Bank of Communications (Hong Kong) Limited was informed by an employee at Wanchai Branch (address: Shop B on G/F., Johnston Court, 32-34 Johnston Road, Hong Kong) on 14 February (Monday) that he has preliminarily tested positive for COVID-19. The Branch has been temporarily closed since 15 February (Tuesday) until further notice. Meanwhile, the Bank has already taken corresponding measures, including deep cleaning and disinfecting the Branch premises, all employees at the Branch will conduct viral testing and home quarantine.

 

The employee was last working in the Branch on 5 February (Saturday). His body temperature was normal before reporting for duty and no symptoms of sickness were present. He is mainly responsible for branch internal work . He wore a face mask during his time on duty. All employees at the Branch fully complied with the Bank's preventive measures, including all employees are requested to measure their body temperature before work and to put on surgical masks at work. The Bank will continue to monitor the situation and provide them with the necessary assistance.

 

Bank of Communications (Hong Kong) Limited holds the health and safety of our customers and employees in the highest regard. The prudent precautionary measures are implemented in all branches, including enhancing disinfection and cleaning, all employees are requested to measure their body temperature before work, to put on surgical masks at work and maintain social distancing, and the Bank arranges flexible working arrangements. Employees will check customers’ body temperature when entering the branches, and customers are encouraged to put on surgical masks. Hand sanitizer is available in branches for use, if needed.

 

For enquiries, please call the Bank's Customer Service Hotline at 223 95559.


Notice of ATM Service Hours Adjustment
In view of the latest situation, the service hours of the Bank's ATM Services have been adjusted until further notice. Please click here for details.

The Bank is one of JETCO’s member banks. Customers can make cash withdrawal and enquire account balance through any ATM bearing ‘JETCO’ logo.

For other banking services, customers may access our phone banking, internet banking, and mobile banking or visit any of our branches.

For enquiry, please contact our Customer Services Hotline at 223 95559.

We apologize for any inconvenience caused.




2022-02-14

Bank of Communications (Hong Kong) Announces Branch Service Change Update
Bank of Communications (Hong Kong) Limited holds the health and safety of our customers and employees in the highest regard. In view of the latest COVID-19 situation, we now update our precautionary measures.
 
The services of the following retail branch will be resumed from 14 February (Monday):
Branch Name Address
New Territories
Sha Tsui Road Branch Shops Nos. 3-5 on G/F., Kwong Ming Building, 120-130 Sha Tsui Road, Tsuen Wan, New Territories
 
The services of the following retail branches are suspended until further notice:
Branch Name Address
Hong Kong Island
West Point Branch G/F., 327-333 Queen's Road West, Hong Kong
Hennessy Road Branch G/F., Bank of Communications Building., 368 Hennessy Road, Hong Kong
Quarry Bay Branch Shops 2, G/F., No. 1001 King's Road, Quarry Bay, Hong Kong
Siu Sai Wan Branch Shop No. 217A-217B, Siu Sai Wan Plaza, Siu Sai Wan Estate, Hong Kong
King's Road Branch G/F, Kailey Court, 67-71 King's Road, Hong Kong
Kowloon
Shamshuipo Branch
Shop G1-G3, G11-G13, G19-G21, G/F., Golden Centre, 94 Yen Chow Street, Sham Shui Po, Kowloon
Mongkok Branch
G/F and 1/F, Shun Wah Building, Nos. 735 & 735A Nathan Road, Mongkok, Kowloon
Kwun Tong Branch
Shop E, Block G & H, G/F, East Sun Industrial Centre, 16 Shing Yip Street, Kwun Tong, Kowloon
Wong Tai Sin Branch
Shop N118, 1/F, Temple Mall North, 136 Lung Cheung Road, Wong Tai Sin, Kowloon
New Territories
Kwai Chung Branch G/F., 93-99 Tai Loong Street, Kwai Chung, New Territories
Yuen Long Branch Shop 2B, G/F, Man Yu Building, 2-14 Tai Fung Street, Yuen Long, New Territories
Tai Po Branch Shop No. 1, 2, 26 & 27, G/F., Wing Fai Plaza, 29-35 Ting Kok Road, Tai Po, New Territories
Shatin Branch Shop No. 193, Level 3, Shatin Lucky Plaza, Shatin, New Territories
Tuen Mun Branch Shops 7-8 on G/F, Castle Peak Lin Won Building, 2-4 Yan Ching Street, Tuen Mun, New Territories
Tsuen Wan Branch G/F., 240-242 Sha Tsui Road, Tsuen Wan, New Territories
Nina Tower Wealth Management Centre Suite 2304 on 23/F, Tower 2, Nina Tower, No. 8, Yeung Uk Road, Tsuen Wan, New Territories
Tin Shui Wai Branch Shop No. G72, G/F, +WOO (Phase 1), 12-18 Tin Yan Road, Tin Shui Wai, New Territories

Except for the following retail branches which will continue to provide banking services for the coming Saturday (19 February) from 9:00 a.m. to 12:00 noon, services of the remaining retail branches will be suspended:
Branch Name Address
Hong Kong Island
Business Department Unit B B/F & G/F, Unit C G/F, Wheelock House, 20 Pedder Street, Central, Hong Kong
Wanchai Branch Shop B on G/F., Johnston Court, 32-34 Johnston Road, Hong Kong
North Point Branch Shops Nos. 1-4 on G/F., Maylun Apartments, 442-456 King's Road, North Point, Hong Kong
Kowloon
Kowloon Branch G/F., 563 Nathan Road, Kowloon
Hunghom Branch Shop A6, G/F., Whampoa Estate Planet Square, 1-3 Tak Man Street, Kowloon
New Territories
Sheung Shui Branch Shops 1010-1014, G/F., Sheung Shui Centre, Sheung Shui, New Territories
Market Street Branch G/F., 49-55 Tsuen Wan Market Street, Tsuen Wan, New Territories

Business hours of retail branches from Monday to Friday will remain as 9:00 a.m. to 4:00 p.m. The cut-off time of Cheque Deposit at our ATM machine will be adjusted to 4 pm from Monday to Friday. Cheques deposited after the cut-off time will be processed on the following clearing day.

The prudent precautionary measures are implemented in all branches, including more frequent deep cleaning and disinfection of branch premises on top of the regular daily cleaning schedule and all employees are requested to measure their body temperature before work and to put on surgical masks at work. The Bank will remind its staff to regularly wash and sanitise their hands. Employees will check customers’ body temperature when entering the branches, and customers are encouraged to put on surgical masks. Hand sanitizer is available in branches for use, if needed.

The Bank is committed to maintaining quality banking services. During the special circumstances, customers are advised to use the Bank’s internet banking, phone banking or mobile banking to meet their banking needs. For enquiries, please call the Bank’s Customer Service Hotline at 223 95559.



Notice on Bank of Communications(Hong Kong)Branch Services

Bank of Communications (Hong Kong) Limited was informed by an employee at King's Road Branch (address: G/F, Kailey Court, 67-71 King's Road, Hong Kong) on 14 February (Monday) that she has preliminarily tested positive for COVID-19. The Branch has been temporarily closed since 14 February (Monday) until further notice. Meanwhile, the Bank has already taken corresponding measures, including deep cleaning and disinfecting the Branch premises, all employees at the Branch will conduct viral testing and home quarantine.

 

The employee was last working in the Branch on 12 February (Saturday). Her body temperature was normal before reporting for duty and no symptoms of sickness were present. She is mainly responsible for branch management work . She wore a face mask during her time on duty. All employees at the Branch fully complied with the Bank's preventive measures, including all employees are requested to measure their body temperature before work and to put on surgical masks at work. The Bank will continue to monitor the situation and provide them with the necessary assistance.

 

Bank of Communications (Hong Kong) Limited holds the health and safety of our customers and employees in the highest regard. The prudent precautionary measures are implemented in all branches, including enhancing disinfection and cleaning, all employees are requested to measure their body temperature before work, to put on surgical masks at work and maintain social distancing, and the Bank arranges flexible working arrangements. Employees will check customers’ body temperature when entering the branches, and customers are encouraged to put on surgical masks. Hand sanitizer is available in branches for use, if needed.

 

For enquiries, please call the Bank's Customer Service Hotline at 223 95559.


Bank of Communications (Hong Kong) Announces Branch Service Change Update
Bank of Communications (Hong Kong) Limited holds the health and safety of our customers and employees in the highest regard. In view of the latest COVID-19 situation, we now update our precautionary measures.
 
The services of the following retail branch will be resumed from 14 February (Monday):
Branch Name Address
New Territories
Sha Tsui Road Branch Shops Nos. 3-5 on G/F., Kwong Ming Building, 120-130 Sha Tsui Road, Tsuen Wan, New Territories
 
The services of the following retail branches are suspended until further notice:
Branch Name Address
Hong Kong Island
West Point Branch G/F., 327-333 Queen's Road West, Hong Kong
Hennessy Road Branch G/F., Bank of Communications Building., 368 Hennessy Road, Hong Kong
Quarry Bay Branch Shops 2, G/F., No. 1001 King's Road, Quarry Bay, Hong Kong
Siu Sai Wan Branch Shop No. 217A-217B, Siu Sai Wan Plaza, Siu Sai Wan Estate, Hong Kong
Kowloon
Shamshuipo Branch
Shop G1-G3, G11-G13, G19-G21, G/F., Golden Centre, 94 Yen Chow Street, Sham Shui Po, Kowloon
Mongkok Branch
G/F and 1/F, Shun Wah Building, Nos. 735 & 735A Nathan Road, Mongkok, Kowloon
Kwun Tong Branch
Shop E, Block G & H, G/F, East Sun Industrial Centre, 16 Shing Yip Street, Kwun Tong, Kowloon
Wong Tai Sin Branch
Shop N118, 1/F, Temple Mall North, 136 Lung Cheung Road, Wong Tai Sin, Kowloon
New Territories
Kwai Chung Branch G/F., 93-99 Tai Loong Street, Kwai Chung, New Territories
Yuen Long Branch Shop 2B, G/F, Man Yu Building, 2-14 Tai Fung Street, Yuen Long, New Territories
Tai Po Branch Shop No. 1, 2, 26 & 27, G/F., Wing Fai Plaza, 29-35 Ting Kok Road, Tai Po, New Territories
Shatin Branch Shop No. 193, Level 3, Shatin Lucky Plaza, Shatin, New Territories
Tuen Mun Branch Shops 7-8 on G/F, Castle Peak Lin Won Building, 2-4 Yan Ching Street, Tuen Mun, New Territories
Tsuen Wan Branch G/F., 240-242 Sha Tsui Road, Tsuen Wan, New Territories
Nina Tower Wealth Management Centre Suite 2304 on 23/F, Tower 2, Nina Tower, No. 8, Yeung Uk Road, Tsuen Wan, New Territories
Tin Shui Wai Branch Shop No. G72, G/F, +WOO (Phase 1), 12-18 Tin Yan Road, Tin Shui Wai, New Territories

Except for the following retail branches which will continue to provide banking services for the coming Saturday (19 February) from 9:00 a.m. to 12:00 noon, services of the remaining retail branches will be suspended:
Branch Name Address
Hong Kong Island
Business Department Unit B B/F & G/F, Unit C G/F, Wheelock House, 20 Pedder Street, Central, Hong Kong
Wanchai Branch Shop B on G/F., Johnston Court, 32-34 Johnston Road, Hong Kong
King's Road Branch G/F, Kailey Court, 67-71 King's Road, Hong Kong
Kowloon
Kowloon Branch G/F., 563 Nathan Road, Kowloon
Hunghom Branch Shop A6, G/F., Whampoa Estate Planet Square, 1-3 Tak Man Street, Kowloon
New Territories
Sheung Shui Branch Shops 1010-1014, G/F., Sheung Shui Centre, Sheung Shui, New Territories
Market Street Branch G/F., 49-55 Tsuen Wan Market Street, Tsuen Wan, New Territories

Business hours of retail branches from Monday to Friday will remain as 9:00 a.m. to 4:00 p.m. The cut-off time of Cheque Deposit at our ATM machine will be adjusted to 4 pm from Monday to Friday. Cheques deposited after the cut-off time will be processed on the following clearing day.

The prudent precautionary measures are implemented in all branches, including more frequent deep cleaning and disinfection of branch premises on top of the regular daily cleaning schedule and all employees are requested to measure their body temperature before work and to put on surgical masks at work. The Bank will remind its staff to regularly wash and sanitise their hands. Employees will check customers’ body temperature when entering the branches, and customers are encouraged to put on surgical masks. Hand sanitizer is available in branches for use, if needed.

The Bank is committed to maintaining quality banking services. During the special circumstances, customers are advised to use the Bank’s internet banking, phone banking or mobile banking to meet their banking needs. For enquiries, please call the Bank’s Customer Service Hotline at 223 95559.



Notice on Bank of Communications(Hong Kong)Branch Services

Bank of Communications (Hong Kong) Limited was informed by an employee at Tin Shui Wai Branch (address: Shop No. G72, G/F, +WOO (Phase 1), 12-18 Tin Yan Road, Tin Shui Wai, New Territories) on 13 February (Sunday) that she has preliminarily tested positive for COVID-19. The Branch has been temporarily closed since 14 February (Monday) until further notice. Meanwhile, the Bank has already taken corresponding measures, including deep cleaning and disinfecting the Branch premises, all employees at the Branch will conduct viral testing and home quarantine.

 

The employee was last working in the Branch on 10 February (Thursday). Her body temperature was normal before reporting for duty and no symptoms of sickness were present. She is mainly responsible for counter service. She wore a face mask during her time on duty. All employees at the Branch fully complied with the Bank's preventive measures, including all employees are requested to measure their body temperature before work and to put on surgical masks at work. The Bank will continue to monitor the situation and provide them with the necessary assistance.

 

Bank of Communications (Hong Kong) Limited holds the health and safety of our customers and employees in the highest regard. The prudent precautionary measures are implemented in all branches, including enhancing disinfection and cleaning, all employees are requested to measure their body temperature before work, to put on surgical masks at work and maintain social distancing, and the Bank arranges flexible working arrangements. Employees will check customers’ body temperature when entering the branches, and customers are encouraged to put on surgical masks. Hand sanitizer is available in branches for use, if needed.

 

For enquiries, please call the Bank's Customer Service Hotline at 223 95559.



2022-02-11

Bank of Communications (Hong Kong) Announces Branch Service Change Update
Bank of Communications (Hong Kong) Limited holds the health and safety of our customers and employees in the highest regard. In view of the latest COVID-19 situation, we now update our precautionary measures.
 
The services of the following retail branch will be resumed from 14 February (Monday):
Branch Name Address
New Territories
Sha Tsui Road Branch Shops Nos. 3-5 on G/F., Kwong Ming Building, 120-130 Sha Tsui Road, Tsuen Wan, New Territories
 
The services of the following retail branches remain suspended until further notice:
Branch Name Address
Hong Kong Island
West Point Branch G/F., 327-333 Queen's Road West, Hong Kong
Hennessy Road Branch G/F., Bank of Communications Building., 368 Hennessy Road, Hong Kong
Quarry Bay Branch Shops 2, G/F., No. 1001 King's Road, Quarry Bay, Hong Kong
Siu Sai Wan Branch Shop No. 217A-217B, Siu Sai Wan Plaza, Siu Sai Wan Estate, Hong Kong
Kowloon
Shamshuipo Branch
Shop G1-G3, G11-G13, G19-G21, G/F., Golden Centre, 94 Yen Chow Street, Sham Shui Po, Kowloon
Mongkok Branch
G/F and 1/F, Shun Wah Building, Nos. 735 & 735A Nathan Road, Mongkok, Kowloon
Kwun Tong Branch
Shop E, Block G & H, G/F, East Sun Industrial Centre, 16 Shing Yip Street, Kwun Tong, Kowloon
Wong Tai Sin Branch
Shop N118, 1/F, Temple Mall North, 136 Lung Cheung Road, Wong Tai Sin, Kowloon
New Territories
Kwai Chung Branch G/F., 93-99 Tai Loong Street, Kwai Chung, New Territories
Yuen Long Branch Shop 2B, G/F, Man Yu Building, 2-14 Tai Fung Street, Yuen Long, New Territories
Tai Po Branch Shop No. 1, 2, 26 & 27, G/F., Wing Fai Plaza, 29-35 Ting Kok Road, Tai Po, New Territories
Shatin Branch Shop No. 193, Level 3, Shatin Lucky Plaza, Shatin, New Territories
Tuen Mun Branch Shops 7-8 on G/F, Castle Peak Lin Won Building, 2-4 Yan Ching Street, Tuen Mun, New Territories
Tsuen Wan Branch G/F., 240-242 Sha Tsui Road, Tsuen Wan, New Territories
Nina Tower Wealth Management Centre Suite 2304 on 23/F, Tower 2, Nina Tower, No. 8, Yeung Uk Road, Tsuen Wan, New Territories

Except for the following retail branches which will continue to provide banking services for the coming two consecutive Saturdays (12 and 19 February) from 9:00 a.m. to 12:00 noon, services of the remaining retail branches will be suspended:
Branch Name Address
Hong Kong Island
Business Department Unit B B/F & G/F, Unit C G/F, Wheelock House, 20 Pedder Street, Central, Hong Kong
Wanchai Branch Shop B on G/F., Johnston Court, 32-34 Johnston Road, Hong Kong
King's Road Branch G/F, Kailey Court, 67-71 King's Road, Hong Kong
Kowloon
Kowloon Branch G/F., 563 Nathan Road, Kowloon
Hunghom Branch Shop A6, G/F., Whampoa Estate Planet Square, 1-3 Tak Man Street, Kowloon
New Territories
Sheung Shui Branch Shops 1010-1014, G/F., Sheung Shui Centre, Sheung Shui, New Territories
Market Street Branch G/F., 49-55 Tsuen Wan Market Street, Tsuen Wan, New Territories

Business hours of retail branches from Monday to Friday will remain as 9:00 a.m. to 4:00 p.m. The cut-off time of Cheque Deposit at our ATM machine will be adjusted to 4 pm from Monday to Friday. Cheques deposited after the cut-off time will be processed on the following clearing day.

The prudent precautionary measures are implemented in all branches, including more frequent deep cleaning and disinfection of branch premises on top of the regular daily cleaning schedule and all employees are requested to measure their body temperature before work and to put on surgical masks at work. The Bank will remind its staff to regularly wash and sanitise their hands. Employees will check customers’ body temperature when entering the branches, and customers are encouraged to put on surgical masks. Hand sanitizer is available in branches for use, if needed.

The Bank is committed to maintaining quality banking services. During the special circumstances, customers are advised to use the Bank’s internet banking, phone banking or mobile banking to meet their banking needs. For enquiries, please call the Bank’s Customer Service Hotline at 223 95559.




2022-02-09

Bank of Communications (Hong Kong) Announces Branch Service Change Update
Bank of Communications (Hong Kong) Limited holds the health and safety of our customers and employees in the highest regard. In view of the latest COVID-19 situation, we now update our precautionary measures.
 
The services of the following retail branches will be suspended from 9 February 2022 until further notice:
Branch Name Address
Hong Kong Island
West Point Branch G/F., 327-333 Queen's Road West, Hong Kong
Hennessy Road Branch G/F., Bank of Communications Building., 368 Hennessy Road, Hong Kong
Quarry Bay Branch Shops 2, G/F., No. 1001 King's Road, Quarry Bay, Hong Kong
Siu Sai Wan Branch Shop No. 217A-217B, Siu Sai Wan Plaza, Siu Sai Wan Estate, Hong Kong
Kowloon
Shamshuipo Branch
Shop G1-G3, G11-G13, G19-G21, G/F., Golden Centre, 94 Yen Chow Street, Sham Shui Po, Kowloon
Mongkok Branch
G/F and 1/F, Shun Wah Building, Nos. 735 & 735A Nathan Road, Mongkok, Kowloon
Kwun Tong Branch
Shop E, Block G & H, G/F, East Sun Industrial Centre, 16 Shing Yip Street, Kwun Tong, Kowloon
Wong Tai Sin Branch
Shop N118, 1/F, Temple Mall North, 136 Lung Cheung Road, Wong Tai Sin, Kowloon
New Territories
Kwai Chung Branch G/F., 93-99 Tai Loong Street, Kwai Chung, New Territories
Sha Tsui Road Branch Shops Nos. 3-5 on G/F., Kwong Ming Building, 120-130 Sha Tsui Road, Tsuen Wan, New Territories
Yuen Long Branch Shop 2B, G/F, Man Yu Building, 2-14 Tai Fung Street, Yuen Long, New Territories
Tai Po Branch Shop No. 1, 2, 26 & 27, G/F., Wing Fai Plaza, 29-35 Ting Kok Road, Tai Po, New Territories
Shatin Branch Shop No. 193, Level 3, Shatin Lucky Plaza, Shatin, New Territories
Tuen Mun Branch Shops 7-8 on G/F, Castle Peak Lin Won Building, 2-4 Yan Ching Street, Tuen Mun, New Territories
Tsuen Wan Branch G/F., 240-242 Sha Tsui Road, Tsuen Wan, New Territories
Nina Tower Wealth Management Centre Suite 2304 on 23/F, Tower 2, Nina Tower, No. 8, Yeung Uk Road, Tsuen Wan, New Territories

Except for the following retail branches which will continue to provide banking services for the coming two consecutive Saturdays (12 and 19 February) from 9:00 a.m. to 12:00 noon, services of the remaining retail branches will be suspended:

Branch Name Address
Hong Kong Island
Business Department Unit B B/F & G/F, Unit C G/F, Wheelock House, 20 Pedder Street, Central, Hong Kong
Wanchai Branch Shop B on G/F., Johnston Court, 32-34 Johnston Road, Hong Kong
King's Road Branch G/F, Kailey Court, 67-71 King's Road, Hong Kong
Kowloon
Kowloon Branch G/F., 563 Nathan Road, Kowloon
Hunghom Branch Shop A6, G/F., Whampoa Estate Planet Square, 1-3 Tak Man Street, Kowloon
New Territories
Sheung Shui Branch Shops 1010-1014, G/F., Sheung Shui Centre, Sheung Shui, New Territories
Market Street Branch G/F., 49-55 Tsuen Wan Market Street, Tsuen Wan, New Territories

Business hours of retail branches from Monday to Friday will remain as 9:00 a.m. to 4:00 p.m. The cut-off time of Cheque Deposit at our ATM machine will be adjusted to 4 pm from Monday to Friday. Cheques deposited after the cut-off time will be processed on the following clearing day.

The prudent precautionary measures are implemented in all branches, including more frequent deep cleaning and disinfection of branch premises on top of the regular daily cleaning schedule and all employees are requested to measure their body temperature before work and to put on surgical masks at work. The Bank will remind its staff to regularly wash and sanitise their hands. Employees will check customers’ body temperature when entering the branches, and customers are encouraged to put on surgical masks. Hand sanitizer is available in branches for use, if needed.

The Bank is committed to maintaining quality banking services. During the special circumstances, customers are advised to use the Bank’s internet banking, phone banking or mobile banking to meet their banking needs. For enquiries, please call the Bank’s Customer Service Hotline at 223 95559.



Notice on Bank of Communications(Hong Kong)Branch Services

Bank of Communications (Hong Kong) Limited was informed by an employee at Nina Tower Wealth Management Centre (address: Suite 2304 on 23/F, Tower 2, Nina Tower, No. 8, Yeung Uk Road, Tsuen Wan, New Territories) on 9 February (Wednesday) that he has preliminarily tested positive for COVID-19. The Centre has been temporarily suspended since 9 February (Wednesday) until further notice. Meanwhile, the Bank has already taken corresponding measures, including deep cleaning and disinfecting the Centre, all employees at the Centre will conduct virus testing and home quarantine.

 

The employee was last working in the Centre on 4 February (Friday). His body temperature was normal before reporting for duty and no symptoms of sickness were present. He is mainly responsible for handling SME financing service. On 4 February he did not contact any client. He wore a face mask during his time on duty. All employees at the Centre fully complied with the Bank's preventive measures, including all employees are requested to measure their body temperature before work and to put on surgical masks at work. The Bank will continue to monitor the situation and provide them with the necessary assistance.

 

Bank of Communications (Hong Kong) Limited holds the health and safety of our customers and employees in the highest regard. The prudent precautionary measures are implemented in all branches, including enhancing disinfection and cleaning, all employees are requested to measure their body temperature before work, to put on surgical masks at work and maintain social distancing, and the Bank arranges flexible working arrangements. Employees will check customers’ body temperature when entering the branches, and customers are encouraged to put on surgical masks. Hand sanitizer is available in branches for use, if needed.

 

For enquiries, please call the Bank's Customer Service Hotline at 223 95559.



2022-02-06

Bank of Communications (Hong Kong) Announces Branch Service Change Update
Bank of Communications (Hong Kong) Limited holds the health and safety of our customers and employees in the highest regard. In view of the latest situation, we now update our precautionary measures.

The services of the following retail branches will be suspended from 7 February 2022 (Monday) until further notice:

Branch Name Address
Hong Kong Island
West Point Branch G/F., 327-333 Queen's Road West, Hong Kong
Hennessy Road Branch G/F., Bank of Communications Building., 368 Hennessy Road, Hong Kong
Quarry Bay Branch Shops 2, G/F., No. 1001 King's Road, Quarry Bay, Hong Kong
Kowloon
Shamshuipo Branch
Shop G1-G3, G11-G13, G19-G21, G/F., Golden Centre, 94 Yen Chow Street, Sham Shui Po, Kowloon
Mongkok Branch
G/F and 1/F, Shun Wah Building, Nos. 735 & 735A Nathan Road, Mongkok, Kowloon
Kwun Tong Branch
Shop E, Block G & H, G/F, East Sun Industrial Centre, 16 Shing Yip Street, Kwun Tong, Kowloon
Wong Tai Sin Branch
Shop N118, 1/F, Temple Mall North, 136 Lung Cheung Road, Wong Tai Sin, Kowloon
New Territories
Kwai Chung Branch G/F., 93-99 Tai Loong Street, Kwai Chung, New Territories
Sha Tsui Road Branch Shops Nos. 3-5 on G/F., Kwong Ming Building, 120-130 Sha Tsui Road, Tsuen Wan, New Territories
Yuen Long Branch Shop 2B, G/F, Man Yu Building, 2-14 Tai Fung Street, Yuen Long, New Territories
Tai Po Branch Shop No. 1, 2, 26 & 27, G/F., Wing Fai Plaza, 29-35 Ting Kok Road, Tai Po, New Territories
Shatin Branch Shop No. 193, Level 3, Shatin Lucky Plaza, Shatin, New Territories
Tuen Mun Branch Shops 7-8 on G/F, Castle Peak Lin Won Building, 2-4 Yan Ching Street, Tuen Mun, New Territories


Except for the following retail branches which will continue to provide banking services for the coming two consecutive Saturdays (12 and 19 February) from 9:00 a.m. to 12:00 noon, services of the remaining retail branches will be suspended:

Branch Name Address
Hong Kong Island
Business Department Unit B B/F & G/F, Unit C G/F, Wheelock House, 20 Pedder Street, Central, Hong Kong
Wanchai Branch Shop B on G/F., Johnston Court, 32-34 Johnston Road, Hong Kong
King's Road Branch G/F, Kailey Court, 67-71 King's Road, Hong Kong
Kowloon
Kowloon Branch G/F., 563 Nathan Road, Kowloon
Hunghom Branch Shop A6, G/F., Whampoa Estate Planet Square, 1-3 Tak Man Street, Kowloon
New Territories
Tsuen Wan Branch G/F., 240-242 Sha Tsui Road, Tsuen Wan, New Territorie
Nina Tower Wealth Management Centre Suite 2304 on 23/F, Tower 2, Nina Tower, No. 8, Yeung Uk Road,Tsuen Wan, New Territories
Sheung Shui Branch Shops 1010-1014, G/F., Sheung Shui Centre, Sheung Shui, New Territories

Business hours of retail branches from Monday to Friday will remain as 9:00 a.m. to 4:00 p.m. The cut-off time of Cheque Deposit at our ATM machine will be adjusted to 4 pm from Monday to Friday. Cheques deposited after the cut-off time will be processed on the following clearing day.

The prudent precautionary measures are implemented in all branches, including enhancing disinfection and cleaning and all employees are requested to put on surgical masks at work. Employees will check customers’ body temperature when entering the branches, and customers are encouraged to put on surgical masks. Hand sanitizer is available in branches for use, if needed.

The Bank is committed to maintaining quality banking services. During the special circumstances, customers are advised to use the Bank’s internet banking, phone banking or mobile banking to meet their banking needs. For enquiries, please call the Bank’s Customer Service Hotline at 223 95559.




2022-02-04

Bank of Communications (Hong Kong) Announces Branch Service Change Update
Bank of Communications (Hong Kong) Limited holds the health and safety of our customers and employees in the highest regard. In view of the latest situation, we now update our precautionary measures. Except for the selected retail branches with special arrangements listed below, services of retail branches will be suspended for three consecutive Saturdays after the Lunar New Year (i.e. 5, 12 and 19 February). Business hours of retail branches from Monday to Friday will remain as 9:00 a.m. to 4:00 p.m. The cut-off time of Cheque Deposit at our ATM machine will be adjusted to 4 pm from Monday to Friday. Cheques deposited after the cut-off time will be processed on the following clearing day.

The following retail branches will continue to provide banking services on Saturdays (from 9:00 a.m. to 12:00 noon ) :

Branch Name Address
Hong Kong Island
Business Department Unit B B/F & G/F, Unit C G/F, Wheelock House, 20 Pedder Street, Central, Hong Kong
Wanchai Branch Shop B on G/F., Johnston Court, 32-34 Johnston Road, Hong Kong
King's Road Branch G/F, Kailey Court, 67-71 King's Road, Hong Kong
Kowloon
Kowloon Branch G/F., 563 Nathan Road, Kowloon
Hunghom Branch Shop A6, G/F., Whampoa Estate Planet Square, 1-3 Tak Man Street, Kowloon
New Territories
Tsuen Wan Branch G/F., 240-242 Sha Tsui Road, Tsuen Wan, New Territorie
Nina Tower Wealth Management Centre Suite 2304 on 23/F, Tower 2, Nina Tower, No. 8, Yeung Uk Road,Tsuen Wan, New Territories
Sheung Shui Branch Shops 1010-1014, G/F., Sheung Shui Centre, Sheung Shui, New Territories
Yuen Long Branch Shop 2B, G/F, Man Yu Building, 2-14 Tai Fung Street, Yuen Long, New Territories


The services of the following retail branches have been suspended until further notice:

Branch Name Address
New Territories
Kwai Chung Branch G/F., 93-99 Tai Loong Street, Kwai Chung, New Territories
Sha Tsui Road Branch Shops Nos. 3-5 on G/F., Kwong Ming Building, 120-130 Sha Tsui Road, Tsuen Wan, New Territories


The prudent precautionary measures are implemented in all branches, including enhancing disinfection and cleaning and all employees are requested to put on surgical masks at work. Employees will check customers’ body temperature when entering the branches, and customers are encouraged to put on surgical masks. Hand sanitizer is available in branches for use, if needed.

The Bank is committed to maintaining quality banking services. During the special circumstances, customers are advised to use the Bank’s internet banking, phone banking or mobile banking to meet their banking needs. For enquiries, please call the Bank’s Customer Service Hotline at 223 95559.




2022-02-02

Bank of Communications (Hong Kong) Announces Branch Service Change Update
Bank of Communications (Hong Kong) Limited holds the health and safety of our customers and employees in the highest regard. In view of the latest situation, we now update our precautionary measures. Except for the selected retail branches with special arrangements listed below, services of retail branches will be suspended for three consecutive Saturdays after the Lunar New Year (i.e. 5, 12 and 19 February). Business hours of retail branches from Monday to Friday will remain as 9:00 a.m. to 4:00 p.m. The cut-off time of Cheque Deposit at our ATM machine will be adjusted to 4 pm from Monday to Friday. Cheques deposited after the cut-off time will be processed on the following clearing day.

The following retail branches will continue to provide banking services on Saturdays (from 9:00 a.m. to 12:00 noon ) :

Branch Name Address
Hong Kong Island
Business Department Unit B B/F & G/F, Unit C G/F, Wheelock House, 20 Pedder Street, Central, Hong Kong
Wanchai Branch Shop B on G/F., Johnston Court, 32-34 Johnston Road, Hong Kong
King's Road Branch G/F, Kailey Court, 67-71 King's Road, Hong Kong
Kowloon
Kowloon Branch G/F., 563 Nathan Road, Kowloon
Hunghom Branch Shop A6, G/F., Whampoa Estate Planet Square, 1-3 Tak Man Street, Kowloon
New Territories
Tsuen Wan Branch G/F., 240-242 Sha Tsui Road, Tsuen Wan, New Territorie
Nina Tower Wealth Management Centre Suite 2304 on 23/F, Tower 2, Nina Tower, No. 8, Yeung Uk Road,Tsuen Wan, New Territories
Sheung Shui Branch Shops 1010-1014, G/F., Sheung Shui Centre, Sheung Shui, New Territories
Yuen Long Branch Shop 2B, G/F, Man Yu Building, 2-14 Tai Fung Street, Yuen Long, New Territories


The services of the following retail branches have been suspended until further notice:

Branch Name Address
Hong Kong
Shau Kei Wan Branch Shop 2-3, G/F., Tung Fai Building, 161-165 Shau Kei Wan Main Street East, Hong Kong
New Territories
Kwai Chung Branch G/F., 93-99 Tai Loong Street, Kwai Chung, New Territories
Sha Tsui Road Branch Shops Nos. 3-5 on G/F., Kwong Ming Building, 120-130 Sha Tsui Road, Tsuen Wan, New Territories


The prudent precautionary measures are implemented in all branches, including enhancing disinfection and cleaning and all employees are requested to put on surgical masks at work. Employees will check customers’ body temperature when entering the branches, and customers are encouraged to put on surgical masks. Hand sanitizer is available in branches for use, if needed.

The Bank is committed to maintaining quality banking services. During the special circumstances, customers are advised to use the Bank’s internet banking, phone banking or mobile banking to meet their banking needs. For enquiries, please call the Bank’s Customer Service Hotline at 223 95559.




2022-01-31

Bank of Communications (Hong Kong) Announces Branch Service Change Update
Bank of Communications (Hong Kong) Limited holds the health and safety of our customers and employees in the highest regard. In view of the latest situation, we now take the precautionary measures. Except for the selected retail branches with special arrangements listed below, the services of retail branches will be suspended for three consecutive Saturdays after the Lunar New Year (i.e. 5, 12 and 19 February). The business hours of retail branches will remain as 9:00 a.m. to 4:00 p.m. from Monday to Friday. The cut-off time of Cheque Deposit at our ATM machine will be adjusted to 4 pm from Monday to Friday. Cheques deposited after the cut-off time will be processed on the following clearing day.

The following retail branches will continue to provide banking services on Saturdays (from 9:00 a.m. to12:00 noon ) :

Branch Name Address
Hong Kong Island
Business Department Unit B B/F & G/F, Unit C G/F, Wheelock House, 20 Pedder Street, Central, Hong Kong
Wanchai Branch Shop B on G/F., Johnston Court, 32-34 Johnston Road, Hong Kong
King's Road Branch G/F, Kailey Court, 67-71 King's Road, Hong Kong
Kowloon
Kowloon Branch G/F., 563 Nathan Road, Kowloon
Hunghom Branch Shop A6, G/F., Whampoa Estate Planet Square, 1-3 Tak Man Street, Kowloon
New Territories
Tsuen Wan Branch G/F., 240-242 Sha Tsui Road, Tsuen Wan, New Territorie
Nina Tower Wealth Management Centre Suite 2304 on 23/F, Tower 2, Nina Tower, No. 8, Yeung Uk Road,Tsuen Wan, New Territories
Sheung Shui Branch Shops 1010-1014, G/F., Sheung Shui Centre, Sheung Shui, New Territories
Yuen Long Branch Shop 2B, G/F, Man Yu Building, 2-14 Tai Fung Street, Yuen Long, New Territories


The services of the following retail branches are remain suspended, until further notice:

Branch Name Address
Hong Kong
Shau Kei Wan Branch Shop 2-3, G/F., Tung Fai Building, 161-165 Shau Kei Wan Main Street East, Hong Kong
New Territories
Kwai Chung Branch G/F., 93-99 Tai Loong Street, Kwai Chung, New Territories


The prudent precautionary measures are implemented in all branches, including enhancing disinfection and cleaning and all employees are requested to put on surgical masks at work. Employees will check customers’ body temperature when entering the branches, and customers are encouraged to put on surgical masks. Hand sanitizer is available in branches for use, if needed.

The Bank is committed to maintaining quality banking services. During the special circumstances, customers are advised to use the Bank’s internet banking, phone banking or mobile banking to meet their banking needs. For enquiries, please call the Bank’s Customer Service Hotline at 223 95559.




2022-01-24

Notice of ATM Service Hours Adjustment
In view of the latest situation, the service hours of the Bank's ATM Services have been adjusted until further notice. Please click here for details.

The Bank is one of JETCO’s member banks. Customers can make cash withdrawal and enquire account balance through any ATM bearing ‘JETCO’ logo.

For other banking services, customers may access our phone banking, internet banking, and mobile banking or visit any of our branches.

For enquiry, please contact our Customer Services Hotline at 223 95559.

We apologize for any inconvenience caused.




2022-01-23

Bank of Communications (Hong Kong) Announces Branch Service Change Update

Bank of Communications (Hong Kong) Limited holds the health and safety of our customers and employees in the highest regard. In view of the latest situation, we now take the precautionary measures. The services of selected retail branches will be suspended from 24 January 2022 (Monday) until further notice. Except for the retail branches listed below, other retail branches are open for business from 9:00 a.m. to 4:00 p.m. from Monday to Friday, and from 9:00 a.m. to 12:00 noon on Saturday.

 

The services of the following retail branches are suspended:

Branch Name

Address

Hong Kong

Shau Kei Wan Branch

Shop 2-3, G/F., Tung Fai Building, 161-165 Shau Kei Wan Main Street East, Hong Kong

New Territories

Kwai Chung Branch

G/F., 93-99 Tai Loong Street, Kwai Chung, New Territories


The prudent precautionary measures are implemented in all branches, including enhancing disinfection and cleaning and all employees are requested to put on surgical masks at work. Employees will check customers’ body temperature when entering the branches, and customers are encouraged to put on surgical masks. Hand sanitizer is available in branches for use, if needed.

The Bank is committed to maintaining quality banking services. During the special circumstances, customers are advised to use the Bank’s internet banking, phone banking or mobile banking to meet their banking needs. For enquiries, please call the Bank’s Customer Service Hotline at 223 95559.

 



2022-01-15

Precious Metal Contracts is Now Available on Precious Metals And FX Margin Trading Services
To provide better and more efficient banking services, starting from January 15, 2022 (the "effective date"), Bank of Communications (Hong Kong) Ltd. (“Bank”) will optimize the Precious Metals And FX Margin Trading Services, and necessary amendments will be made to the relevant Terms and Conditions for General Investment Services. Please click here to download the relevant “Customer Notice”.


2022-01-13

Bank of Communications Hong Kong Announces Branch Service Change Update
Bank of Communications (Hong Kong) Limited holds the health and safety of our customers and employees in the highest regard. In view of the latest situation, we now take the precautionary measures. The business hours of all retail branches will be adjusted from 14 January 2022 (Friday) until further notice.

Monday to Friday: 9:00am – 4:00pm
Saturday: 9:00am – 12:00noon

*The cut-off time of Cheque Deposit at our ATM machine will be adjusted to 4 pm from Monday to Friday. Cheques deposited after the cut-off time will be processed on the following clearing day.

The prudent precautionary measures are implemented in all branches, including enhancing disinfection and cleaning and all employees are requested to put on surgical masks at work. Employees will check customers’ body temperature when entering the branches, and customers are encouraged to put on surgical masks. Hand sanitizer is available in branches for use, if needed.

The Bank is committed to maintaining quality banking services. During the special circumstances, customers are advised to use the Bank’s internet banking, phone banking or mobile banking to meet their banking needs. For enquiries, please call the Bank’s Customer Service Hotline at 223 95559.



2022-01-12

Notice of ATM Service Hours Adjustment
In view of the latest situation, the service hours of the Bank's ATM Services have been adjusted until further notice. Please click here for details.

The Bank is one of JETCO’s member banks. Customers can make cash withdrawal and enquire account balance through any ATM bearing ‘JETCO’ logo.

For other banking services, customers may access our phone banking, internet banking, and mobile banking or visit any of our branches.

For enquiry, please contact our Customer Services Hotline at 223 95559.

We apologize for any inconvenience caused.




2021-12-07

Site Relocation of the Faster Payment System (FPS) Notice

According to HKICL, the FPS services of Personal Internet Banking, Mobile Banking, Corporate Internet Banking, BComONE – Academy and Merchant Payment Collection Service will be unavailable from 1:00 am to 11:15 am on 19 December 2021 (Sunday) due to the relocation of system site. For details, please refer to the table below:

Date  From To Service Not Available
19 Dec 2021 (Sunday)
01:00 11:15 Personal Internet Banking Services, Mobile Banking Services: FPS Service Setting, FPS Fund Transfer, FPS Transaction Enquiry, FPS QR Code, Electronic Direct Debit Authorization (abbr: eDDA, which is only applicable to Internet Banking Services)

Corporate Internet Banking Services: FPS Transfer, FPS Addressing Services, FPS Refund, Upload batch transactions (FPS – General Transfer), eDDA Authorization, FPS Merchant Service

BComONE – Academy: FPS QR code Payment Services

Merchant Payment Collection Service: FPS QR code Payment Collection Services

The FPS service suspension period may be adjusted subject to the progress of system site relocation. We reserve the right to adjust the service suspension period without prior notice. Customers are advised to make necessary arrangement in advance. We apologize for any inconvenience this may cause.

For enquiries, please contact our Customer Services Hotline at (852) 223 95559 during office hours.






2021-12-01

“FRC Transaction Levy” for securities trading(Effective Date: 1 January 2022)
According to the circular by HKEX, the Financial Reporting Council Transaction Levy (“FRC Transaction Levy”) will be collected for securities transactions with effect from 1 January 2022. The collection of FRC Transaction Levy is based on 0.00015% of the consideration for a securities transaction. For details, please refer to the “Funding and Levies” section of the Financial Reporting Council website.

Should you have any queries, please contact our Customer Services Hotline at (852) 223 95559.

Risk Disclosure Statement:
Investment involves risks. The price of securities fluctuates, sometimes dramatically. The price of securities may move up or down, and may become valueless. It is as likely that losses will be incurred rather than profit made as a result of buying and selling securities.






2021-11-30

“Online Banking Experience Lucky Draw” Result
For more details, please click here.


2021-11-26

Notice of adjustment of Charges of Retail Banking Service
With effect from 1 Jan 2022, our Charges of Retail Banking Services will be adjusted, please click here to download the “Customer Notice”.


2021-11-10

ATM Card – Cardless Cash Withdrawal Service Maintenance Notice

Due to enhancement of Cardless Cash service, Cardless Cash service on Mobile Banking will be suspended during the following period (Hong Kong Time). For details, please refer to the table below:

 

 Date  From  To  Service Not Available
13th November 2021 (Saturday)  01:00  08:00 Mobile Banking Services: Cardless Cash Setting, Cardless Cash withdrawal

 

The Cardless Cash Withdrawal Service suspension period may be adjusted subject to the maintenance progress. We reserve the right to adjust the service suspension period without prior notice. Customers are advised to make necessary arrangement in advance. Customers can still withdraw cash at ATMs with physical ATM cards during the maintenance period. We apologize for any inconvenience caused.

 

For enquiries, please contact our Customer Services Hotline at (852) 223 95559 during office hours.



2021-11-05

Faster Payment System FPS Maintenance Notice

According to HKICL, due to maintenance of FPS system, the FPS services of Personal Internet Banking, Mobile Banking, Corporate Internet Banking and BComONE - Academy services will be suspended on the following time slot (Hong Kong Time). For details, please refer to the table below:

 

 Date  From  To  Service Not Available
14 Nov 2021 (Sunday)  01:00  11:15 Personal Internet Banking Services, Mobile Banking Services: FPS Service Setting, FPS Fund Transfer, FPS Transaction Enquiry, FPS QR Code, Electronic Direct Debit Authorization (abbr: eDDA, which is only applicable to Internet Banking Services)

Corporate Internet Banking Services: FPS Transfer, FPS Addressing Services, FPS Refund, Upload batch transactions (FPS – General Transfer), eDDA Authorization, FPS Merchant Service

BComONE – Academy: FPS QR code Payment Services

 

The FPS service suspension period may be adjusted subject to the maintenance progress. We reserve the right to adjust the service suspension period without prior notice. Customers are advised to make necessary arrangement in advance. We apologize for any inconvenience this may cause.

 

For enquiries, please contact our Customer Services Hotline at (852) 223 95559 during office hours.



2021-10-15

Faster Payment System FPS Maintenance Notice

According to HKICL, due to maintenance of FPS system, the FPS services of Personal Internet Banking, Mobile Banking, Corporate Internet Banking and BComONE - Academy services will be suspended on the following time slot (Hong Kong Time). For details, please refer to the table below:

 

 Date  From  To  Service Not Available
17 Oct 2021 (Sunday)  02:45  07:45 Personal Internet Banking Services, Mobile Banking Services: FPS Service Setting, FPS Fund Transfer, FPS Transaction Enquiry, FPS QR Code, Electronic Direct Debit Authorization (abbr: eDDA, which is only applicable to Internet Banking Services)

Corporate Internet Banking Services: FPS Transfer, FPS Addressing Services, FPS Refund, Upload batch transactions (FPS – General Transfer), eDDA Authorization, FPS Merchant Service

BComONE – Academy: FPS QR code Payment Services

 

The FPS service suspension period may be adjusted subject to the maintenance progress. We reserve the right to adjust the service suspension period without prior notice. Customers are advised to make necessary arrangement in advance. We apologize for any inconvenience this may cause.

 

For enquiries, please contact our Customer Services Hotline at (852) 223 95559 during office hours.



2021-10-06

Notice of ATM Service Hours Adjustment
In view of the latest situation, the service hours of the Bank's ATM Services have been adjusted until further notice. Please click here for details.

The Bank is one of JETCO’s member banks. Customers can make cash withdrawal and enquire account balance through any ATM bearing ‘JETCO’ logo.
For other banking services, customers may access our phone banking, internet banking, and mobile banking or visit any of our branches.

For enquiry, please contact our Customer Services Hotline at 223 95559.

We apologize for any inconvenience caused.




2021-09-29

Notice of ATM Service Hours Adjustment
In view of the latest situation, the service hours of the Bank's ATM Services have been adjusted until further notice. Please click here for details.

The Bank is one of JETCO’s member banks. Customers can make cash withdrawal and enquire account balance through any ATM bearing ‘JETCO’ logo.
For other banking services, customers may access our phone banking, internet banking, and mobile banking or visit any of our branches.

For enquiry, please contact our Customer Services Hotline at 223 95559.

We apologize for any inconvenience caused.




2021-09-13

Notice to terminate Securities Counter services at Quarry Bay Branch
Please be informed that the Securities Counter services of Quarry Bay Branch will be terminated on Saturday, 16th October 2021. Customer can continue to enjoy our Securities Trading services via the Internet, Kiosk, Automated IVR telephone service, Operator-assisted hotline and BOCOM(HK) Securities Mobile Application. We apologize for any inconvenience caused.

You can place securities trading order through multiple channels:
  • Internet Banking - www.hk.bankcomm.com
  • Kiosk
  • Automated IVR telephone service / Operator-assisted hotline - 2913 3833
  • BOCOM(HK) Securities Mobile Application

Should you have any enquiries, please call our Quarry Bay Branch at 3989 3330 or Customer Services Hotline at 223 95559 during office hours.

Risk Disclosure Statement

The prices of securities fluctuate, sometimes dramatically. The price of a security may move up or down, and may become valueless. It is as likely that losses will be incurred rather than profit made as a result of buying and selling securities.




2021-08-23

Notice of ATM Service Hours Adjustment
In view of the latest situation, the service hours of the Bank's ATM Services have been adjusted until further notice. Please click here for details.

The Bank is one of JETCO’s member banks. Customers can make cash withdrawal and enquire account balance through any ATM bearing ‘JETCO’ logo.

For other banking services, customers may access our phone banking, internet banking, and mobile banking or visit any of our branches.

For enquiry, please contact our Customer Services Hotline at 223 95559.

We apologize for any inconvenience caused.





2021-08-13

Notice of Cessation of Gundam CUP Dual Currency Diamond Card Issuance
Starting from 1 September 2021, Bank of Communications will discontinue the issuance of Gundam CUP Dual Currency Diamond Card, Please click here for details.
Relocation of Quarry Bay Branch
Please be informed that with effect from Monday, 18th October 2021, Quarry Bay Branch will be moved to Shop 2, G/F, No. 1001 King’s Road, Quarry Bay, Hong Kong for business.

Should you have any enquiries, please call our Quarry Bay Branch at 3989 3330 or Customer Services Hotline at 223 95559 during office hours.


2021-07-10

Notice of ATM Service Hours Adjustment

In view of the latest situation, the service hours of the Bank's ATM Services have been adjusted until further notice. Please click here for details.

The Bank is one of JETCO’s member banks. Customers can make cash withdrawal and enquire account balance through any ATM bearing ‘JETCO’ logo.
For other banking services, customers may access our phone banking, internet banking, and mobile banking or visit any of our branches.

For enquiry, please contact our Customer Services Hotline at 223 95559.

We apologize for any inconvenience caused.





2021-07-09

Publication of Offering Circular on The Stock Exchange of Hong Kong Limited Issue of U.S.1,000,000,000 Subordinated Tier 2 Bonds due 2031 by BANK OF COMMUNICATIONS HONG KONG LIMTED
Please click here for details.
Notice of Listing on The Stock Exchange of Hong Kong Limited Issue of U.S.1,000,000,000 Subordinated Tier 2 Bonds due 2031 by BANK OF COMMUNICATIONS HONG KONG LIMTED
Please click here for details.
Protect your Personal Digital Keys; Beware of Fraudulent Links!
Internet banking login credentials, including usernames, login passwords and one-time passwords (OTPs), are as important in the digital world as the keys to their houses are in the physical one, and should be properly safeguarded.

In accordance with the HKMA’s supervisory requirements, the bank will not send SMS or email messages with embedded hyperlinks directing customers to their websites or mobile applications to carry out transactions. Nor will the bank ask customers to provide sensitive personal information, including login passwords and OTPs, via hyperlinks.

If you receive SMS or email messages with embedded hyperlinks requesting you to input internet banking login credentials, these messages should not originate from the bank. You should think twice before clicking any hyperlinks purportedly sent by the bank, and contact the bank immediately if you have any concerns.

Regarding HKMA’s “Protect your Personal Digital Keys; Beware of Fraudulent Links!” press release, please click.






2021-06-30

Notice of adjustment of General Terms and Conditions for Banking Services

With effect from 30 July 2021, our General Terms & Conditions for Banking Services, Terms and Conditions for General Investment Services and Charges of Retail Banking Services will be adjusted, please click here to download the “Customer Notice” and please click here to download the Personal Data (Privacy) Ordinance.




2021-06-24

Notice of ATM Service Hours Adjustment
In view of the latest situation, the service hours of the Bank's ATM Services have been adjusted until further notice. Please click here for details.

The Bank is one of JETCO's member banks. Customers can make cash withdrawal and enquire account balance through any ATM bearing 'JETCO' logo.

For other banking services, customers may access our phone banking, internet banking, and mobile banking or visit any of our branches.

For enquiry, please contact our Customer Services Hotline at 223 95559.

We apologize for any inconvenience caused.


2021-05-31

Subscription Channels for iBond issued by The Government of The Hong Kong Special Administrative Region
With effect from 1 June 2021 9:00 a.m. to 11 June 2021 2:00 p.m. subscribe the Government of Hong Kong Special Administrative Region iBond through our branches, internet banking or application hotline will enjoy 7 fee waiver including Subscription Handling Fee, Buy Transaction Fee, Sell Transaction Fee, Redemption Fee at maturity, Custodian Fee, Cash Collection Fee and Service charge for Transfer In of bond. (service charge for Transfer Out of bond is applied (if applicable), please refer to “Charges of Retail Banking Services” for details). Investment involves risks. Please click here for details.


2021-05-14

Notice of Sale Suspension of Bank of Communications VISA Gift Card
Starting from 15 June 2021, the Bank of Communications VISA Gift Card will no longer be available for sale until further notice. Customers can use the existing gift card before its expiry date.


2021-05-05

Faster Payment System (FPS) Maintenance Notice

According to HKICL, due to system maintenance of FPS, the FPS services of Internet Banking, Mobile Banking, Corporate Internet Banking and BComONE - Academy services will be suspended during the following time slot (Hong Kong Time). For details, please refer to the table below:

 

 Date  From  To  Service Not Available
9 May 2021 (Sunday)  03:00  06:00 Personal Internet Banking Services, Mobile Banking Services: FPS Service Setting, FPS Fund Transfer, FPS Transaction Enquiry, FPS QR Code, Electronic Direct Debit Authorization (abbr: eDDA, which is only applicable to Internet Banking Services)

Corporate Internet Banking Services: FPS Transfer, FPS Addressing Services, FPS Refund, Upload batch transactions (FPS – General Transfer), eDDA Authorization

BComONE – Academy FPS QR code Payment Services

 

The FPS service suspension period may be adjusted subject to the maintenance progress. We reserve the right to adjust the service suspension period without prior notice. Customers are advised to make necessary arrangement in advance. We apologize for any inconvenience this may cause.

 

For enquiries, please contact our Customer Services Hotline at (852) 223 95559 during office hours.



2021-05-03

Resumption of Normal Service Hours for all Bank of Communications Hong Kong’s Branches
Bank of Communications (Hong Kong) Limited announces that the service hours of all retail branches will resume normal with effect from 4 May 2021 (Tuesday) in view of the latest situation. All retail branches are open for business from 9:00 a.m. to 5:00 p.m. from Monday to Friday, and from 9:00 a.m. to 1:00 p.m. on Saturday. Nina Tower Wealth Management Centre is open for business from 11:00 a.m. to 7:00 p.m. from Monday to Friday, and from 11:00 a.m. to 3:00 p.m. on Saturday.

The Bank holds the health and safety of our customers and employees in the highest regard. The prudent protection and precautionary measures are implemented in all branches, including enhancing disinfection and cleaning and all employees are requested to put on surgical masks at work. Employees will check customers' body temperature when entering the branches, and customers are encouraged to put on surgical masks. Hand sanitizer is available in branches for use, if needed.

The Bank is committed to maintaining quality banking services. During the special circumstances, customers are advised to use the Bank's internet banking, phone banking or mobile banking to meet their banking needs. For enquiries, please call the Bank's Customer Service Hotline at 223 95559.


2021-04-29

“2021 CNY Red Packet Lucky Draw” Result

For more details, please click here.



2021-04-12

Notice of ATM Service Hours Adjustment
In view of the current situation, the service hours of the Bank's ATM Services have been adjusted until further notice. Please click here for details.

The Bank is one of JETCO’s member banks. Customers can make cash withdrawal and enquire account balance through any ATM bearing‘JETCO’logo.

For other banking services, customers may access our Phone Banking, Internet Banking, and Mobile Banking or visit any of our branches.

For enquiry, please contact our Customer Services Hotline at 223 95559.

We apologize for any inconvenience caused.



2021-04-10

Faster Payment System (FPS) Maintenance Notice

According to HKICL, due to system maintenance of FPS, the FPS services of Internet Banking, Mobile Banking, Corporate Internet Banking and BComONE - Academy will be suspended during the following time slot (Hong Kong Time). For details, please refer to the table below:

 

 Date  From  To  Service Not Available
11 April 2021 (Sunday)  04:00  05:30 Internet Banking and Mobile Banking: FPS Service Setting, FPS Transaction, FPS Transaction Enquiry, FPS QR Code , Electronic Direct Debit Authorization (Only applicable to Internet Banking Services)

Corporate Internet Banking: FPS Transfer, FPS Addressing Services, FPS Refund, Upload batch transactions (FPS – General Transfer) , eDDA Authorization

BComONE - Academy

 

The service suspension period will be adjusted subject to the maintenance progress. We reserve the right to adjust the service suspension period without prior notice. Customers are advised to make necessary arrangement in advance. We apologize for any inconvenience this may cause.

 

For enquiries, please contact our Customer Services Hotline at (852) 223 95559 during office hours.



2021-03-18

Notice of the Changes in Securities Trading Services
As from effective date, our securities service charges will be revised. For details, please click here.


2021-03-05

Notice of BOCOM HK JETCO Pay Service Termination
Bank of Communications (Hong Kong) Limited would terminate BOCOM (HK) JETCO Pay service with effect from 26 March 2021. BOCOM (HK) JETCO Pay app will be removed from App Store and Google Play on the same day.

Customers can continue to transfer or receive funds with the Bank’s internet banking or mobile banking via other transfer and payment systems, including Faster Payment System (FPS), PayMe, WeChat Pay and AlipayHK services.

For enquiries, please call the Bank’s Customer Service Hotline at 223 95559.


2021-02-16

Statement on Third Party Service Apps and Websites

Bank of Communication (Hong Kong) Limited (“the Bank”) would like to alert customers to the unauthorized third party apps and/or websites requesting customers to provide partial or all personal information. The Bank will never share customers’ personal or account information with third-party service providers through open APIs without customers’ consent. The Bank hereby reminds customers not to disclose the banking details such as Internet Banking and/or Mobile Banking usernames, passwords and one time passwords to any third party service providers, no matter they are authorized by the Bank or not to safeguard your personal information.

The list of third party service providers authorized by the Bank to provide banking information is as below:

The list of third party service providers authorized by the Bank
mReferral Corporation (HK) Limited AASTOCKS.COM LIMITED
Bicai Big Data Technology (HK) Company Limited FiberAPI Technologies Limited
eAgent ET Net Limited
Societe Qui Vient Limited SL Network Limited
Pecutus Technologies Limited Centaline Mortgage Broker Limited
Industrial and Commercial Bank of China (Asia) Limited CC Information Limited
Lendela Limited IDDY FINTECH HK LIMITED
ISA Boutique Limited


For enquiry, please contact the Bank’s Customer Services Hotline at 223 95559 during office hours.



2021-02-11

Bank of Communications(Hong Kong)Announces Branch Service Change Update
Bank of Communications (Hong Kong) Limited holds the health and safety of our customers and employees in the highest regard. In view of the latest situation, we now take the precautionary measures. The services of the following retail branch will be resumed from 16 February 2021 (Tuesday). Service hours of all retail branches will remain adjusted, from 9:00 a.m. to 4:00 p.m. from Monday to Friday, and from 9:00 a.m. to 12:00 noon on Saturday, until further notice.

The services of the following retail branch will be resumed:

Branch Name

Address

Kowloon

Jordan Road Branch

1/F., Booman Building, 37U Jordan Road, Kowloon


The prudent protection and precautionary measures are implemented in all branches, including enhancing disinfection and cleaning and all employees are requested to put on surgical masks at work. Employees will check customers’ body temperature when entering the branches, and customers are encouraged to put on surgical masks. Hand sanitizer is available in branches for use, if needed.


The Bank is committed to maintaining quality banking services. During the special circumstances, customers are advised to use the Bank’s internet banking, phone banking or mobile banking to meet their banking needs. For enquiries, please call the Bank’s Customer Service Hotline at 223 95559.




2021-01-22

Bank of Communications(Hong Kong)Announces Branch Service Change Update
Bank of Communications (Hong Kong) Limited holds the health and safety of our customers and employees in the highest regard. In view of the latest situation, we now take the precautionary measures. The services of the following retail branch will be suspended from 25 January 2021 (Monday) until further notice. Except for the retail branch listed below, other retail branches are open for business from 9:00 a.m. to 4:00 p.m. from Monday to Friday, and from 9:00 a.m. to 12:00 noon on Saturday.

The services of the following retail branch are suspended:

Branch Name

Address

Kowloon

Jordan Road Branch

1/F., Booman Building, 37U Jordan Road, Kowloon


The prudent protection and precautionary measures are implemented in all branches, including enhancing disinfection and cleaning and all employees are requested to put on surgical masks at work. Employees will check customers’ body temperature when entering the branches, and customers are encouraged to put on surgical masks. Hand sanitizer is available in branches for use, if needed.


The Bank is committed to maintaining quality banking services. During the special circumstances, customers are advised to use the Bank’s internet banking, phone banking or mobile banking to meet their banking needs. For enquiries, please call the Bank’s Customer Service Hotline at 223 95559.




2021-01-12

Survey about Our Branch Service
BoCom(HK) is conducting an anonymous survey about our branch service. Your feedback is much appreciated and will definitely help us improve our services. Please be assured that all information collected would be kept strictly confidential as information collected will only be used for internal analysis. The survey is conducted by external party (Tiptop Consultants Ltd). Please spend a few minutes to complete the survey (in Traditional Chinese only) by clicking the following links﹕https://www.surveygizmo.com/s3/6012678/Bank-of-communications-HK-Ltd-customer-opinion-survey

Please note: By clicking the link, you will leave the Bank’s website and access a third party’s website, BoCom(HK) disclaims all responsibility for information, services and usage on non-BoCom websites.


2021-01-01

Interbank Offered Rate Reforms
For details, please click here.


2020-12-23

Notice of ATM Service Hours Adjustment

In view of the current situation, the service hours of the Bank's ATM Services have been adjusted until further notice. Please click here for details.

The Bank is one of JETCO’s member banks. Customers can make cash withdrawal and enquire account balance through any ATM bearing ‘JETCO’ logo.

For other banking services, customers may access our Phone Banking, Internet Banking, and Mobile Banking or visit any of our branches.

For enquiry, please contact our Customer Services Hotline at 223 95559.

We apologize for any inconvenience caused.




2020-12-14

Notice to terminate Securities Counter services at Tin Shui Wai Branch
Please be informed that the Securities Counter services of Tin Shui Wai Branch will be terminated on Saturday, 16th January 2021. Customer can continue to enjoy our Securities Trading services via the Internet, Kiosk, Automated IVR telephone service, Operator-assisted hotline and BOCOM(HK) Securities Mobile Application. We apologize for any inconvenience caused.

You can place securities trading order through multiple channels:
Internet Banking - www.hk.bankcomm.com
Kiosk
Automated IVR telephone service / Operator-assisted hotline - 2913 3833
BOCOM(HK) Securities Mobile Application

Should you have any enquiries, please call our Tin Shui Wai Branch at 3989 3203 or Customer Services Hotline at 223 95559 during office hours.

Risk Disclosure Statement
The prices of securities fluctuate, sometimes dramatically. The price of a security may move up or down, and may become valueless. It is as likely that losses will be incurred rather than profit made as a result of buying and selling securities.


2020-11-30

Subscription Channels for Silver Bond issued by The Government of The Hong Kong Special Administrative Region
From 1 December 2020 9:00 a.m. till 11 December 2020 2:00 p.m., customers, who subscribe the Government of Hong Kong Special Administrative Region Silver Bond through our branches, internet banking or subscription hotline, will enjoy waiver of Subscription Handling Fee, Buy Transaction Fee, Sell Transaction Fee, Redemption Fee at maturity, Custodian Fee, Cash Collection Fee and Service charge for Transfer In of bond. (Service charge for Transfer Out of bond is applied (if applicable), please refer to “Charges of Retail Banking Services” for details). Investment involves risks. Please click here for details.


“A Hassle–Free Way to Manage your Wealth and to Pursue your Personal Goals at Home” Foreign Currency Exchange and Time Deposit Lucky Draw — Result Announcement
For details, please click here.


2020-11-29

Bank of Communications Hong Kong Announces Branch Service Change Update
Bank of Communications (Hong Kong) Limited holds the health and safety of our customers and employees in the highest regard. In view of the latest situation, we now take the precautionary measures. The business hours of all retail branches will be adjusted from 30 November 2020 (Monday) until further notice.

Monday to Friday: 9:00am – 4:00pm
Saturday: 9:00am – 12:00noon


The prudent precautionary measures are implemented in all branches, including enhancing disinfection and cleaning and all employees are requested to put on surgical masks at work. Employees will check customers’ body temperature when entering the branches, and customers are encouraged to put on surgical masks. Hand sanitizer is available in branches for use, if needed.

The Bank is committed to maintaining quality banking services. During the special circumstances, customers are advised to use the Bank’s internet banking, phone banking or mobile banking to meet their banking needs. For enquiries, please call the Bank’s Customer Service Hotline at 223 95559.


2020-11-18

Notice of ATM Service Hours Adjustment
In view of the current situation, the service hours of the Bank's ATM Services have been adjusted until further notice. Please click here for details.

The Bank is one of JETCO’s member banks. Customers can make cash withdrawal and enquire account balance through any ATM bearing ‘JETCO’ logo.

For other banking services, customers may access our Phone Banking, Internet Banking, and Mobile Banking or visit any of our branches.

For enquiry, please contact our Customer Services Hotline at 223 95559.

We apologize for any inconvenience caused.




Bank of Communications Hong Kong Notification of Mobile Banking and Internet Banking Services Enhancement
Phase II of the Mobile Banking and Internet Banking services enhancement will come into effect from 14 November 2020 (Saturday). For details, please click here.


2020-11-16

Relocation of Tin Shui Wai Branch
Please be informed that with effect from Monday, 18th January 2021, this branch will be moved to Shop No. G72, G/F, +WOO (Phase 1), 12-18 Tin Yan Road, Tin Shui Wai, New Territories for business.

Should you have any enquiries, please call our Tin Shui Wai Branch at 3989 3203 or Customer Services Hotline at 223 95559 during office hours.


2020-10-12

Beware of bogus messages
You should stay vigilant to bogus communications or messages of various means or channels, such as phone calls, SMS messages, Whatsapp messages, emails, social media posts or letters, purported to be from banks.

You can get more details by reading relevant materials on the HKMA website via the following links:



2020-09-14

Bank of Communications(Hong Kong)Resumes Normal Services of Retail Branches

Bank of Communications (Hong Kong) Limited announces that all retail branches resume normal service hours from 15 September 2020 (Tuesday) in view of the latest situation. Service hours of all retail branches will be from 9:00 a.m. to 5:00 p.m. from Monday to Friday, and from 9:00 a.m. to 1:00 p.m. on Saturday; and the service hours of Nina Tower Wealth Management Centre will be from 11:00 a.m. to 7:00 p.m. from Monday to Friday, and from 11:00 a.m. to 3:00 p.m. on Saturday.


The Bank holds the health and safety of our customers and employees in the highest regard. The prudent precautionary measures are implemented in all branches, including enhancing disinfection and cleaning and all employees are requested to put on surgical masks at work. Employees will check customers’ body temperature when entering the branches, and customers are encouraged to put on surgical masks. Hand sanitizer is available in branches for use, if needed.


The Bank is committed to maintaining quality banking services. During the special circumstances, customers are advised to use the Bank’s internet banking, phone banking or mobile banking to meet their banking needs. For enquiries, please call the Bank’s Customer Service Hotline at 223 95559.


Notice of adjustment of General Terms and Conditions for Banking Services
With effect from 15 October 2020, our General Terms & Conditions for Banking Services and Charges of Retail Banking Services will be adjusted, please click here to download the “Customer Notice” and

please click here to download the Personal Data (Privacy) Ordinance.


2020-09-04

Notice of ATM Service Hours Adjustment
In view of the current situation, the service hours of the Bank's ATM Services have been adjusted until further notice. Please click here for details.

The Bank is one of JETCO’s member banks. Customers can make cash withdrawal and enquire account balance through any ATM bearing ‘JETCO’ logo.

For other banking services, customers may access our Phone Banking, Internet Banking, and Mobile Banking or visit any of our branches.

For enquiry, please contact our Customer Services Hotline at 223 95559.

We apologize for any inconvenience caused.


2020-08-24

Bank of Communications (Hong Kong) Resumes Services of Retail Branches

Bank of Communications (Hong Kong) Limited announces that all retail branches resume services from 25 August 2020 (Tuesday) in view of the latest situation. Service hours of all retail branches will remain adjusted, from 9:00 a.m. to 4:00 p.m. from Monday to Friday, and from 9:00 a.m. to 1:00 p.m. on Saturday, until further notice.


The Bank holds the health and safety of our customers and employees in the highest regard. The prudent precautionary measures are implemented in all branches, including enhancing disinfection and cleaning and all employees are requested to put on surgical masks at work. Employees will check customers’body temperature when entering the branches, and customers are encouraged to put on surgical masks. Hand sanitizer is available in branches for use, if needed.


The Bank is committed to maintaining quality banking services. During the special circumstances, customers are advised to use the Bank’s internet banking, phone banking or mobile banking to meet their banking needs. For enquiries, please call the Bank's Customer Service Hotline at 223 95559.



2020-08-18

Bank of Communications(Hong Kong) Announces Branch Service Change Update
Bank of Communications (Hong Kong) Limited holds the health and safety of our customers and employees in the highest regard. In view of the latest situation, we now take the precautionary measures. The services of selected retail branches will be adjusted from 19 August 2020 (Wednesday) until further notice. Except for the retail branch listed below where the services have been suspended, other retail branches are open for business from 9:00 a.m. to 4:00 p.m. from Monday to Friday, and from 9:00 a.m. to 1:00 p.m. on Saturday.

 

The services of the following retail branches will resume:

Branch Name

Address

Kowloon

Lam Tin Branch

Shop No. 5 & 9, G/F., Kai Tin Towers, 51-67C Kai Tin Road, Lam Tin, Kowloon

Ngau Tau Kok Branch

Shop G1 & G2, G/F., Phase I, Amoy Plaza, 77 Ngau Tau Kok Road, Kowloon

New Territories

Shatin Branch

Shop No. 193, Level 3, Shatin Lucky Plaza, Shatin, New Territories

The services of the following retail branch remain suspended:

Branch Name

Address

Kowloon

Wong Tai Sin Branch

Shop N118, 1/F, Temple Mall North, 136 Lung Cheung Road, Wong Tai Sin, Kowloon

 

The prudent precautionary measures are implemented in all branches, including enhancing disinfection and cleaning and all employees are requested to put on surgical masks at work. Employees will check customers’ body temperature when entering the branches, and customers are encouraged to put on surgical masks. Hand sanitizer is available in branches for use, if needed.

The Bank is committed to maintaining quality banking services. During the special circumstances, customers are advised to use the Bank’s internet banking, phone banking or mobile banking to meet their banking needs. For enquiries, please call the Bank’s Customer Service Hotline at 223 95559.



2020-08-03

Termination of ATM service in Hong Kong Station
Please be informed that our ATM service in Hong Kong Station will be terminated on Friday, 7 August 2020. We would like to express our special thanks to your continuous support to our bank. Should you have any enquiries, please call our Central District Branch at 3989 3240 or Customer Services Hotline at 223 95559 during office hours.


2020-07-22

Postal Service Notice

As Hongkong Post announced that all post offices will be suspended from 20th July 2020 until further notice, the delivery of all instruction records, advices and statements by Bank of Communications (Hong Kong) Limited is postponed from now until the postal services resume. While online copies are not affected by this incident, the customers, who have subscribed for e-statements, can still enquire about the relevant information via our Bank’s Internet Bank or Mobile Banking services. We apologize for any inconvenience caused.

 

Should you have any queries, please contact our Customer Services Hotline at (852) 223 95559.

Risk Disclosure Statement - The prices of securities fluctuate, sometimes dramatically. The price of a security may move up or down, and may become valueless. It is as likely that losses will be incurred rather than profit made as a result of buying and selling securities.



2020-07-20

Bank of Communications(Hong Kong) Announces Branch Service Change Update
Bank of Communications (Hong Kong) Limited holds the health and safety of our customers and employees in the highest regard. In view of the latest situation, we now take the precautionary measures. The services of selected retail branches will be suspended from 21 July 2020 (Tuesday) until further notice. Except for the retail branches listed below, other retail branches are open for business from 9:00 a.m. to 4:00 p.m. from Monday to Friday, whilst service hours on Saturday remains unchanged from 9:00 a.m. to 1:00 p.m..

 

The services of the following retail branches are suspended:

Branch Name

Address

Kowloon

Lam Tin Branch

Shop No. 5 & 9, G/F., Kai Tin Towers, 51-67C Kai Tin Road, Lam Tin, Kowloon

Ngau Tau Kok Branch

Shop G1 & G2, G/F., Phase I, Amoy Plaza, 77 Ngau Tau Kok Road, Kowloon

Wong Tai Sin Branch

Shop N118, 1/F, Temple Mall North, 136 Lung Cheung Road, Wong Tai Sin, Kowloon

New Territories

Shatin Branch

Shop No. 193, Level 3, Shatin Lucky Plaza, Shatin, New Territories

 

The prudent precautionary measures are implemented in all branches, including enhancing disinfection and cleaning and all employees are requested to put on surgical masks at work. Employees will check customers’ body temperature when entering the branches, and customers are encouraged to put on surgical masks. Hand sanitizer is available in branches for use, if needed.

The Bank is committed to maintaining quality banking services. During the special circumstances, customers are advised to use the Bank’s internet banking, phone banking or mobile banking to meet their banking needs. For enquiries, please call the Bank’s Customer Service Hotline at 223 95559.



2020-07-09

Termination of ATM service in Hong Kong Station

Please be informed that our ATM service in Hong Kong Station will be terminated on Friday, 7 August 2020. We would like to express our special thanks to your continuous support to our bank. Should you have any enquiries, please call our Central District Branch at 3989 3240 or Customer Services Hotline at 223 95559 during office hours.


2020-06-12

10,000 HKSAR Government’s Cash Payout Scheme
$10,000 HKSAR Government’s Cash Payout Scheme will start on 21 June 2020. BOCOM(HK) proactively provides support to the Scheme. BOCOM(HK) will distribute the paper Registration Form in all 44 outlets from 15 June 2020 onwards. Customers can also download the Registration Form via “Cash Payout Scheme” official website. The paper form can be submitted at any branches starting from 21 June 2020. Customers can also submit the registration through BOCOM(HK)’s website, Internet Banking Services and Mobile Banking Services from 21 June 2020 onwards. For details of the Cash Payout Scheme, please visit the website of the Scheme (www.cashpayout.gov.hk).


2020-04-30

Bank of Communications(Hong Kong)’s Branches Resume Normal Services

In view of the latest situation, Bank of Communications (Hong Kong) Limited announces that all branches will resume normal services from 4 May 2020 (Monday).

 

The safety of customers and employees is the Bank’s top priority. The Bank has implemented prudent precautionary measures in all branches and office premises, including enhancing disinfection and cleaning and all employees are requested to put on surgical masks at work. Employees will check customers’ body temperature when entering the branch premises, and customers are encouraged to put on surgical masks. Hand sanitizer is available in branches for use, if needed.

The Bank is committed to maintaining quality banking services. Customers can visit the Bank’s branches or use the Bank’s e-service channels, such as internet banking, phone banking or mobile banking to access banking services. For enquiries, please call the Bank’s Customer Service Hotline at 223 95559.



2020-04-26

Bank of Communications (Hong Kong) Announces Branch Service Change Update

Bank of Communications (Hong Kong) Limited takes precautionary measures to safeguard the health and safety of its customers and employees in view of the latest situation. The services of selected branches will be suspended from 27 April 2020 (Monday) until further notice. Except for the branches listed below, other branches open for business as usual.

 

The services of the following branches are suspended:

Branch Name

Address

Hong Kong Island

Siu Sai Wan Branch

Shop No. 217A-217B, Siu Sai Wan Plaza, Siu Sai Wan Estate, Hong Kong

Shau Kei Wan Branch

Shop 2-3, G/F., Tung Fai Building, 161-165 Shau Kei Wan Main Street East, Hong Kong

Kowloon

Tokwawan Branch

Shop 1-3, G/F., Ocean Mansion, 370-376 Ma Tau Wai Road, Tokwawan, Kowloon

New Territories

Sam Shing Estate Branch

Shop No. 4, G/F., Moon Yu House, Sam Shing Estate, 6 Sam Shing Street, Tuen Mun, New Territories

Market Street Branch

G/F., 49-55 Tsuen Wan Market Street, Tsuen Wan, New Territories

Shatin City One Branch

Shop 188, 1/F., Fortune City One, City One Shatin, New Territories


The Bank will monitor the latest development of the situation and timely adopt appropriate precautionary measures according to the situation and risk assessment, i.e. temporarily close or reopen branches for service and adjust the service hour of branches.

The Bank is committed to maintaining quality banking services in the special circumstances. Customers are advised to use the Bank’s e-service channels, such as e-Banking, phone banking or mobile banking to meet their banking needs. For enquiries, please call the Bank’s Customer Service Hotline at 223 95559.



2020-04-19

Bank of Communications (Hong Kong) Announces Branch Service Change Update

Bank of Communications (Hong Kong) Limited takes precautionary measures to safeguard the health and safety of its customers and employees in view of the latest situation. The services of selected branches will be suspended from 20 April 2020 (Monday) until further notice. Except for the branches listed below, other branches open for business as usual.

 

The services of the following branches are suspended:

Branch Name

Address

Hong Kong Island

West Point Branch

G/F., 327-333 Queen's Road West, Hong Kong

Siu Sai Wan Branch

Shop No. 217A-217B, Siu Sai Wan Plaza, Siu Sai Wan Estate, Hong Kong

Shau Kei Wan Branch

Shop 2-3, G/F., Tung Fai Building, 161-165 Shau Kei Wan Main Street East, Hong Kong

Kowloon

Lam Tin Branch

Shop No. 5 & 9, G/F., Kai Tin Towers, 51-67C Kai Tin Road, Lam Tin, Kowloon

Tokwawan Branch

Shop 1-3, G/F., Ocean Mansion, 370-376 Ma Tau Wai Road, Tokwawan, Kowloon

New Territories

Sam Shing Estate Branch

Shop No. 4, G/F., Moon Yu House, Sam Shing Estate, 6 Sam Shing Street, Tuen Mun, New Territories

Market Street Branch

G/F., 49-55 Tsuen Wan Market Street, Tsuen Wan, New Territories

Tai Po Branch

Shop No. 1, 2, 26 & 27, G/F., Wing Fai Plaza, 29-35 Ting Kok Road, Tai Po, New Territories

Shatin City One Branch

Shop 188, 1/F., Fortune City One, City One Shatin, New Territories


The Bank will monitor the latest development of the situation and timely adopt appropriate precautionary measures according to the situation and risk assessment, i.e. temporarily close or reopen branches for service and adjust the service hour of branches.

The Bank is committed to maintaining quality banking services in the special circumstances. Customers are advised to use the Bank’s e-service channels, such as e-Banking, phone banking or mobile banking to meet their banking needs. For enquiries, please call the Bank’s Customer Service Hotline at 223 95559.



2020-04-18

Bank of Communications (Hong Kong) Notification of Mobile Banking and Internet Banking Services Enhancement
Customer can transfer funds to non-registered account, register beneficiary account, pay bills up to 700 merchants and increase transaction limit via Mobile/Internet Banking, transfer and bill payment limits can also be adjusted. Phase 1 enhancement effective from 18 April 2020. For details, please click here.


2020-03-28

Bank of Communications (Hong Kong) Announces Branch Service Change Update

Bank of Communications (Hong Kong) Limited takes precautionary measures to safeguard the health and safety of its customers and employees in view of the latest situation. The services of selected branches will be suspended from 30 March 2020 (Monday) until further notice. Except for the branches listed below, other branches open for business as usual.

 

The services of the following branches are suspended:

Branch Name

Address

Hong Kong Island

North Point Branch

Shops Nos. 1-4 on G/F., Maylun Apartments, 442-456 King’s Road, North Point, Hong Kong

West Point Branch

G/F., 327-333 Queen's Road West, Hong Kong

Siu Sai Wan Branch

Shop No. 217A-217B, Siu Sai Wan Plaza, Siu Sai Wan Estate, Hong Kong

Shau Kei Wan Branch

Shop 2-3, G/F., Tung Fai Building, 161-165 Shau Kei Wan Main Street East, Hong Kong

Kowloon

Lam Tin Branch

Shop No. 5 & 9, G/F., Kai Tin Towers, 51-67C Kai Tin Road, Lam Tin, Kowloon

Tokwawan Branch

Shop 1-3, G/F., Ocean Mansion, 370-376 Ma Tau Wai Road, Tokwawan, Kowloon

New Territories

Sam Shing Estate Branch

Shop No. 4, G/F., Moon Yu House, Sam Shing Estate, 6 Sam Shing Street, Tuen Mun, New Territories

Market Street Branch

G/F., 49-55 Tsuen Wan Market Street, Tsuen Wan, New Territories

Tai Po Branch

Shop No. 1, 2, 26 & 27, G/F., Wing Fai Plaza, 29-35 Ting Kok Road, Tai Po, New Territories

Tseung Kwan O Branch

Shop Nos. 252A, 252B & 253 on Level 2, Metro City Phase I, Tseung Kwan O, New Territories

Shatin City One Branch

Shop 188, 1/F., Fortune City One, City One Shatin, New Territories


The Bank will monitor the latest development of the situation and timely adopt appropriate precautionary measures according to the situation and risk assessment, i.e. temporarily close or reopen branches for service and adjust the service hour of branches.

The Bank is committed to maintaining quality banking services in the special circumstances. Customers are advised to use the Bank’s e-service channels, such as e-Banking, phone banking or mobile banking to meet their banking needs. For enquiries, please call the Bank’s Customer Service Hotline at 223 95559.

 



2020-03-22

Bank of Communications (Hong Kong) Announces Branch Service Change Update

Bank of Communications (Hong Kong) Limited takes precautionary measures to safeguard the health and safety of its customers and employees in view of the latest situation. The services of selected branches will be suspended from 23 March 2020 (Monday) until further notice. Except for the branches listed below, other branches open for business as usual.

 

The services of the following branches are suspended:

Branch Name

Address

Hong Kong Island

North Point Branch

Shops Nos. 1-4 on G/F., Maylun Apartments, 442-456 King’s Road, North Point, Hong Kong

Siu Sai Wan Branch

Shop No. 217A-217B, Siu Sai Wan Plaza, Siu Sai Wan Estate, Hong Kong

Shau Kei Wan Branch

Shop 2-3, G/F., Tung Fai Building, 161-165 Shau Kei Wan Main Street East, Hong Kong

Kowloon

Lam Tin Branch

Shop No. 5 & 9, G/F., Kai Tin Towers, 51-67C Kai Tin Road, Lam Tin, Kowloon

Tokwawan Branch

Shop 1-3, G/F., Ocean Mansion, 370-376 Ma Tau Wai Road, Tokwawan, Kowloon

New Territories

Sam Shing Estate Branch

Shop No. 4, G/F., Moon Yu House, Sam Shing Estate, 6 Sam Shing Street, Tuen Mun, New Territories

Market Street Branch

G/F., 49-55 Tsuen Wan Market Street, Tsuen Wan, New Territories

Tai Po Branch

Shop No. 1, 2, 26 & 27, G/F., Wing Fai Plaza, 29-35 Ting Kok Road, Tai Po, New Territories

Shatin City One Branch

Shop 188, 1/F., Fortune City One, City One Shatin, New Territories


The Bank will monitor the latest development of the situation and timely adopt appropriate precautionary measures according to the situation and risk assessment, i.e. temporarily close or reopen branches for service and adjust the service hour of branches.

The Bank is committed to maintaining quality banking services in the special circumstances. Customers are advised to use the Bank’s e-service channels, such as e-Banking, phone banking or mobile banking to meet their banking needs. For enquiries, please call the Bank’s Customer Service Hotline at 223 95559.

 



2020-03-14

Bank of Communications (Hong Kong) Announces Branch Service Change Update

Bank of Communications (Hong Kong) Limited takes precautionary measures to safeguard the health and safety of its customers and employees in view of the latest situation. The services of selected branches will be suspended from 16 March 2020 (Monday) until further notice. Except for the branches listed below, other branches open for business as usual.

 

The services of the following branches are suspended:

Branch Name

Address

Hong Kong Island

North Point Branch

Shops Nos. 1-4 on G/F., Maylun Apartments, 442-456 King’s Road, North Point, Hong Kong

Siu Sai Wan Branch

Shop No. 217A-217B, Siu Sai Wan Plaza, Siu Sai Wan Estate, Hong Kong

Shau Kei Wan Branch

Shop 2-3, G/F., Tung Fai Building, 161-165 Shau Kei Wan Main Street East, Hong Kong

New Territories

Sam Shing Estate Branch

Shop No. 4, G/F., Moon Yu House, Sam Shing Estate, 6 Sam Shing Street, Tuen Mun, New Territories


The Bank will monitor the latest development of the situation and timely adopt appropriate precautionary measures according to the situation and risk assessment, i.e. temporarily close or reopen branches for service and adjust the service hour of branches.

The Bank is committed to maintaining quality banking services in the special circumstances. Customers are advised to use the Bank’s e-service channels, such as e-Banking, phone banking or mobile banking to meet their banking needs. For enquiries, please call the Bank’s Customer Service Hotline at 223 95559.

 



2020-03-08

Bank of Communications Hong Kong Announces Branch Service Change Update

Bank of Communications (Hong Kong) Limited takes precautionary measures to safeguard the health and safety of its customers and employees in view of the latest situation. The services of selected branches will be suspended from 9 March 2020 (Monday) until further notice. Except for the branches listed below, other branches open for business as usual.

 

The services of the following branches are suspended:

Branch Name

Address

Hong Kong Island

North Point Branch

Shops Nos. 1-4 on G/F., Maylun Apartments, 442-456 King’s Road, North Point, Hong Kong

Hennessy Road Branch

G/F., Bank of Communications Building., 368 Hennessy Road, Hong Kong

Siu Sai Wan Branch

Shop No. 217A-217B, Siu Sai Wan Plaza, Siu Sai Wan Estate, Hong Kong

Shau Kei Wan Branch

Shop 2-3, G/F., Tung Fai Building, 161-165 Shau Kei Wan Main Street East, Hong Kong

Kowloon

Tsim Sha Tsui Branch

Shop Nos. 1-3 on G/F., CFC Tower, 22-28 Mody Road, Tsimshatsui, Kowloon

New Territories

Tin Shui Wai Branch

Shops 106A, 106B1, 106C & 107, 1/F, +WOO (Phase 2), 12-18 Tin Yan Road, Tin Shui Wai, New Territories

Shatin Branch

Shop No. 193, Level 3, Shatin Lucky Plaza, Shatin, New Territories

Tiu Keng Leng Branch

Shops Nos. L2-064 and L2- 065, Level 2, Metro Town, Tiu Keng Leng, New Territories

Sam Shing Estate Branch

Shop No. 4, G/F., Moon Yu House, Sam Shing Estate, 6 Sam Shing Street, Tuen Mun, New Territories


The Bank will monitor the latest development of the situation and timely adopt appropriate precautionary measures according to the situation and risk assessment, i.e. temporarily close or reopen branches for service and adjust the service hour of branches.

The Bank is committed to maintaining quality banking services in the special circumstances. Customers are advised to use the Bank’s e-service channels, such as e-Banking, phone banking or mobile banking to meet their banking needs. For enquiries, please call the Bank’s Customer Service Hotline at 223 95559.

 



2020-03-04

Press Release Bank of Communications Bank of Communications(Hong Kong)Launches Financial Services Relief Measures to Support Customers through Difficult Times

For details, please click here

 


Notice of Listing on The Stock Exchange of Hong Kong Limited — Issue of U.S.500,000,000 Non—Cumulative Subordinated Additional Tier 1 Capital Securities by BANK OF COMMUNICATIONS(HONG KONG)LIMITED
For details, please click here.
于香港联合交易所有限公司上市之通告 — 交通银行(香港)有限公司500,000,000美元非累计额外一级资本证券发行
详情请按此


2020-02-23

Bank of Communications(Hong Kong)Announces Closure of Selected Branches

Bank of Communications (Hong Kong) Limited takes precautionary measures to safeguard the health and safety of its customers and employees in view of the latest situation. The services of North Point Branch will also be suspended from 24 February, 2020 (Monday) until further notice. Except for the branches listed below, other branches open for business as usual.

 

The services of the following branches are suspended:

Branch Name

Address

Hong Kong Island

North Point Branch

Shops Nos. 1-4 on G/F., Maylun Apartments, 442-456 King’s Road, North Point, Hong Kong

Taikoo Shing Branch

Shop 38, G/F., CityPlaza 2, 18 Taikoo Shing Road, Hong Kong

Quarry Bay Branch

Shops 3 and 4 on G/F., 981A-981F King's Road, Chung Hing Mansion, Quarry Bay, Hong Kong

Hennessy Road Branch

G/F., Bank of Communications Building., 368 Hennessy Road, Hong Kong

Siu Sai Wan Branch

Shop No. 217A-217B, Siu Sai Wan Plaza, Siu Sai Wan Estate, Hong Kong

Shau Kei Wan Branch

Shop 2-3, G/F., Tung Fai Building, 161-165 Shau Kei Wan Main Street East, Hong Kong

Kowloon

Kwun Tong Branch

Shop E, Block G & H, G/F, East Sun Industrial Centre, 16 Shing Yip Street, Kwun Tong, Kowloon

Jordan Road Branch

1/F., Booman Building, 37U Jordan Road, Kowloon

Tsim Sha Tsui Branch

Shop Nos. 1-3 on G/F., CFC Tower, 22-28 Mody Road, Tsimshatsui, Kowloon

Cheung Sha Wan Plaza Branch

Unit G04 on G/F., Cheung Sha Wan Plaza, 833 Cheung Sha Wan Road, Kowloon

New Territories

Tin Shui Wai Branch

Shops 106A, 106B1, 106C & 107, 1/F, +WOO (Phase 2), 12-18 Tin Yan Road, Tin Shui Wai, New Territories

Shatin Branch

Shop No. 193, Level 3, Shatin Lucky Plaza, Shatin, New Territories

Tiu Keng Leng Branch

Shops Nos. L2-064 and L2- 065, Level 2, Metro Town, Tiu Keng Leng, New Territories

Sam Shing Estate Branch

Shop No. 4, G/F., Moon Yu House, Sam Shing Estate, 6 Sam Shing Street, Tuen Mun, New Territories


The Bank will monitor the latest development of the situation and timely adopt appropriate precautionary measures according to the situation and risk assessment, i.e. temporarily close or reopen branches for service and adjust the service hour of branches.

The Bank is committed to maintaining quality banking services in the special circumstances. Customers are advised to use the Bank’s e-service channels, such as e-Banking, phone banking or mobile banking to meet their banking needs. For enquiries, please call the Bank’s Customer Service Hotline at 223 95559.

 



2020-02-09

Several Branches will be Temporarily Closed for Service or Service Hours will be Shortened
Bank of Communications (Hong Kong) Limited places top priority on the health and safety of its customers and employees. To prevent and counter the spread of the novel coronavirus in the community, Nina Tower Wealth Management Centre, Taikoo Shing, Shau Kei Wan, Tiu Keng Leng, Tsim Sha Tsui, Cheung Sha Wan Plaza, Tsuen Wan, Sam Shing Estate, Siu Sai Wan, Hennessy Road, Quarry Bay, Shatin, Tin Shui Wai, Jordan Road and Kwun Tong Branches will suspend services from 10 February, 2020 (Monday) until further notice.
 
The Bank will monitor the latest developments related to the novel coronavirus closely. The Bank will also timely adopt appropriate precautionary measures according to the situation and risk assessment, i.e. temporarily close or reopen branches for service and adjust the service hour of branches.

The Bank is committed to maintaining quality banking services in the special circumstances. Customers are advised to use the Bank's e-service channels, such as e-Banking, phone banking or mobile banking to meet their banking needs. For enquiries, please call the Bank's Customer Service Hotline at 223 95559.



2020-01-30

Postal Service Notice
As Hongkong Post announced that the postal services are temporarily suspended from January 29, 2020 – February 2, 2020, the delivery of all instruction records, advices and statements (dated from January 23, 2020) by Bank of Communications (Hong Kong) Limited is postponed until the postal services resume. The online copies, however, are not affected. We apologize for any inconvenience caused.

Should you have any queries, please contact our Customer Services Hotline at 223 95559.


2019-09-16

Opening of Sam Shing Estate Branch
Please be informed that with effect from Saturday, 28th September 2019, Sam Shing Estate Branch will be opened for business in Shop No. 4, G/F., Moon Yu House, Sam Shing Estate, 6 Sam Shing Street, Tuen Mun, New Territories to provide a comprehensive banking services.

Should you have any enquiries, please call our Tuen Mun Branch at 3989 3820 or Customer Services Hotline at 223 95559 during office hours.


2019-08-30

Notice of the Changes in Securities Trading Services
As from effective date, our securities service charges and service hours of operator-assisted securities hotline will be revised. For details, please click here.


2019-08-26

Bank of Communications Hong Kong Receives Strong Ratings with Stable Outlook from Fitch, Moody’s and Standard Poor’s
For details,please click here


2019-08-21

New internet banking and mobile banking transaction process for "Deposit EXTRA" Investment Deposit
With effect from 19 August 2019, system enhancement will be implemented for customers' "Deposit EXTRA" Investment Deposit transactions through internet banking or mobile banking. Checking on investment experience of "Deposit EXTRA" Investment Deposit with the Bank and concentration level of investment (if applicable) will be conducted during the transaction. For enquiries, please visit any of our outlets during office hours.

Risk Disclosure:“Deposit Extra” Investment Deposit is a structured investment product involving derivatives. Investment involves risks. The price of investment product fluctuates, sometimes dramatically. The price of investment product may move up or down, and may become valueless. It is as likely that losses will be incurred rather than profit made as a result of buying and selling investment product. Past performance is not indicative of future performance. You should not make investment decision based on this webpage alone. You should carefully consider whether this product is suitable in light of your own financial position and investment objective. If you are in any doubt, you should obtain independent professional advice.
This product is NOT a protected deposit and is NOT protected by the Deposit Protection Scheme in Hong Kong.


2019-08-14

Notice of Amendment of Bank of Communications Gift Card Cardholder Agreement
For details, please click here.


2019-08-08

Latest Security Measures for Internet Banking and Mobile Banking Services
With effect from 10 Aug 2019 or later, the use of Security Device/Mobile Token will be required for small value fund transfer to unsaved payee (including FPS QR Code Payment). For details, please click here.


2019-07-09

Subscription Channels for Silver Bond issued by The Government of The Hong Kong Special Administrative Region
With effect from 10 July 2019 9:00 a.m. to 18 July 2019 2:00 p.m. subscribe the Government of Hong Kong Special Administrative Region Silver Bond through our branches, online or application hotline will enjoy waiver of Subscription Handling Fee, Redemption Fee at maturity, Custodian Fee and Cash Collection Fee .(Service charge for Transfer Out/Transfer In of bond is applied (if applicable), please refer to “Charges of Retail Banking Services” for details). Investment involves risks. Please click here for details.


2019-07-02

Temporary relocation of North Point Branch
Please be informed that with effect from November 2019, our BComBEST Services located at G/F of this branch will be temporarily moved to Portion B of Shop 13, G/F, King's Tower, No. 480 King's Road, North Point, Hong Kong for business. We will provide non-cash counter services, customer services, wealth management services and internet banking services.

Whilst the ATM services at G/F and general counter services and securities trading services at 1/F of this branch will remain business as usual. We apologize for any inconvenience caused.

Should you have any enquiries, please call North Point Branch at 3989 3268 or Customer Services Hotline at 223 95559 during office hours.


2019-05-14

Notes for using Remittance Services
To ensure that your inward remittance can be received duly, we would like to draw your attention to the remittance services.

For details,please click here .


2019-05-09

The statement on third party app
Bank of Communications (Hong Kong) Limited (“the bank”) is not collaborating with Planto on any mobile apps in Hong Kong. The bank has not authorized Planto to use the bank’s logo, to access our system or shared any customer data with them.

We would like to take this opportunity to alert clients to third party apps and websites requesting clients to provide partial or all personal information. To safeguard personal information, please do not disclose banking details such as Internet Banking’s usernames, passwords, one time passwords and other sensitive account information, to any third party providers, no matter authorized by the bank or not.

When using our Internet Banking services, clients are advised to type the website address of BOCOM(HK) (www.hk.bankcomm.com) directly into the browser address bar or download and install Apps through App Store, Google Play or BOCOM(HK) website, for access to their Internet Banking or Mobile Banking accounts. Clients should not download software from other websites.

If clients have logged into our Internet Banking or Mobile Banking through third-party websites or third-party mobile Apps, they are advised to change their passwords immediately to protect their personal information. Clients who discover any unauthorized transactions in their bank accounts or have any query relating to our Internet Banking or Mobile Banking Services should immediately contact our customer service hotline at 223 95559.



2019-04-18

Transaction Service setting regarding the newly “FPS Transaction Enquiry” service
We are pleased to inform you that we will provide our new “FPS Transaction Enquiry” service in the Corporate Internet Banking Services with effect from 27th April 2019 (“Effective Date”) . For details, please click here.



2019-03-15

Notice of the Assessment about“Customer Knowledge of Derivatives Assessment Investors Characterization”
To fulfill regulatory requirements, customers must complete the “Customer Knowledge of Derivatives Assessment (Investors Characterization)” before any purchase of Hong Kong-listed derivative warrants, callable bull/bear contracts, exchange-traded funds (synthetic ETFs or futures-based ETFs), or leveraged and inverse (L&I) products, with effect from 22 March, 2019.

To avoid any impact on customers to buy the above products, customers should complete the assessment by our Internet platform, Mobile Application or visiting any of our outlets at your earliest convenience.

Should you have any queries, please feel free to contact our outlets’ staff, or call our Customer Services Hotline at 2239 5559 during the office hour.

Risk Disclosure:
Investment involves risk. The price of securities fluctuates, sometimes dramatically. The price of securities may move up or down, and may become valueless. It is as likely that losses will be incurred rather than profit made as a result of buying and selling securities.


2019-01-17

Notes for using Remittance Services and the List of our Principal Correspondent Banks
Regarding the Usage of Remittance Services and the List of our Principal Correspondents, please click here for more details.


2018-01-29

Security Warning on Bogus Phone Calls and Telephone Voice Messages

Bank of Communications (Hong Kong) Limited (“Bank of Communications (Hong Kong)”) would like to alert our customers and the public to bogus phone calls, telephone voice messages, emails or SMS messages. These bogus phone calls or telephone voice messages claim that customers’ bank or credit card accounts are in abnormal status or have been suspended, and request customers to provide personal information or bank account information. During the process, customers may also be directed to an operator who would request customers to provide their personal information for identity verification. Those SMS messages claim that there were credit card transactions conducted using a customer’s credit card, and request the customer to call a bogus hotline number mentioned in the messages to check the credit card transactions, the fraudsters may request customers to reveal sensitive personal information during the process.

Bank of Communications (Hong Kong) declares and affirms that it has no connection with these bogus phone calls, telephone voice messages, emails or SMS messages has not made any arrangement to obtain or confirm customers’ sensitive personal information including login passwords or one-time passwords through phone calls, telephone voice messages, emails or SMS messages.

Bank of Communications (Hong Kong) reminds customers and the public not to provide any personal information to unsolicited callers. If customers receive suspicious SMS messages, they should call the hotline at the back of the ATM cards, credit cards or on the bank’s website to verify the hotline number rather than just following the information provided in SMS messages. If customers are concerned they may have disclosed their personal details to any suspicious third parties, please call our customer service hotline at (852) 223 95559* or report to the Police.

If customer does not agree Bank of Communications (Hong Kong) to use his/her personal data in direct marketing, he/she can inform us by the following means:
1. contact our Customer Service Representative at (852) 223 95559*;
2. download the “Opt-out from the use of personal data in direct marketing” form, complete and return to our bank by fax or by post or submit to any of our outlets; or
3. visit any of our outlets to complete the “Opt-out from the use of personal data in direct marketing” form.

*Press "1" > "1" > "0" after language selection (24 Hours)
*Press "2" > "0" after language selection (Mon to Fri 09:00-18:00, Sat 9:00-13:00)


In view of recent fraud cases for unauthorized transactions and change of customer particulars without customer’s consent reported by HKMA, Bank of Communications Co., Ltd. Hong Kong Branch would like to alert customer in case their HKID / passport are lost, it is advised to take the following measures:

  • Approach police and immigration immediately and report the case
  • Inform the Bank and update the latest personal details
  • Check the transaction records timely and make enquiry to the bank about suspicious transactions
  • If customers are concerned their HKID/passport are being fraud use, please call our customer service hotline at (852) 223 95559 or report to the Police directly.


    Merger of Retail Banking Business and Private Banking Business

    Thank you for supporting our bank. The retail banking business and private banking business of Bank of Communications Co., Ltd Hong Kong Branch (“Bank of Communications, Hong Kong Branch”) in Hong Kong had merged into Bank of Communications (Hong Kong) Limited (“Bank of Communications (Hong Kong)”) on 29 January, 2018 (Monday). The enhanced banking services of the Bank of Communications (Hong Kong) will provide better and more efficient services to customers continuously.

    From 29 January 2018 (Monday), respective core business and website are as follow:

    Bank of Communications (Hong Kong) Limited
    Core Businesses: Hong Kong Retail Banking and Private Banking
    Website: http://www.hk.bankcomm.com

    Bank of Communications Co., Ltd. Hong Kong Branch
    Core Business: Corporate Banking
    Website: http://www.bankcomm.com.hk


    For the detail information of the merger, please find in below:

    For any enquiry or assistance, please call our Customer Services Hotline (852) 223 95559 .



    Contact Us

    Customer Service Hotline: 223 95559

    Please visit any of our outlets