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2024-10-31

90th Anniversary Remote Account Opening Rewards - 90th Anniversary Lucky Draw Winner List
For details, please click here.



2024-10-30

Get Started! New App Lucky Draw Result (Phase 3)

The winners list has been released!For details, please click here.






2024-10-23

Securities Trading System Maintenance Notice

To improve our service, our Securities Trading System will be under maintenance during the period from 2:00 am to 5:00 am on 27 October 2024 (Sunday) (Hong Kong Time). During that period, our Securities Trading Services will be affected. We apologize for any inconvenience caused.

For enquiries, please contact our Customer Services Hotline at (852) 223 95559 during office hours.





2024-10-07

Business Hours Update for Nina Tower Wealth Management Centre
Business Hours Update for Nina Tower Wealth Management Centre

In order to cope with market situation, the business hours of our Nina Plaza Wealth Management Center will be updated as below starting from December 9, 2024 (Monday). We apologize for any inconvenience.
營業時間 BANKING HOURS
星期一至五
MONDAY – FRIDAY
上午九時至下午五時
9:00AM – 5:00PM
星期六
SATURDAY
上午九時至下午一時
9:00AM – 1:00PM





2024-09-29

Subscription Channels for Silver Bond issued by The Government of The Hong Kong Special Administrative Region

From 30 September 2024 9:00 a.m. till 14 October 2024 2:00 p.m., customers, who subscribe the Government of Hong Kong Special Administrative Region Silver Bond through our branches, internet banking, mobile banking or subscription hotline, will enjoy 7 fee waiver including Subscription Handling Fee, Buy Transaction Fee, Sell Transaction Fee, Redemption Fee at maturity, Custodian Fee, Cash Collection Fee and Service charge for Transfer In of bond. (Service charge for Transfer Out of bond is applied (if applicable), please refer to “Charges of Retail Banking Services” for details). Investment involves risks. Please click here for details.






2024-09-26

Get Started! New App Lucky Draw Result (Phase 2)

The winners list has been released!For details, please click here.





2024-09-20

Notice of Service Arrangements of Bank of Communications (Hong Kong) Limited after implementation of Severe Weather Trading in Hong Kong Securities and Derivatives Markets
Hong Kong Exchange and Clearing Limited (“HKEX”) will implement Severe Weather Trading (“SWT”) on September 23, 2024. Please click here for the details of “Notice of Service Arrangements of Bank”


2024-09-16

Opening of West Kowloon Station Wealth Management Centre
Please be informed that with effect from Monday, 23 September 2024, West Kowloon Station Wealth Management Centre will be opened for business in MTR Station Shop No. WEK B2-7 at Hong Kong West Kowloon Station to provide account opening and wealth management advisory services (Note: No Counter Transactions Provided).


2024-09-02

Closure of Shamshuipo Branch

Please be informed that our Shamshuipo Branch is scheduled for closure at the close of business on Saturday, 2 November 2024 and will be merged with Mongkok Branch (Address: G/F and 1/F, Shun Wah Building, Nos. 735 & 735A Nathan Road, Mongkok, Kowloon) for business with effect from Monday, 4 November 2024.

Should you have any inquiries, please call our Shamshuipo Branch at 3989 3410 or Customer Services Hotline at 2239 5559 during office hours.





2024-08-30

Bank of Communication Hong Kong Branch - Notice of Revision on Asset-Link Secured Overdraft Terms and Conditions

With effect from 30 Sept 2024, Asset-Link Secured Overdraft Terms and Conditions will be revised. Please click here for the details of Customer Notice”





2024-08-26

Get Started! New App Lucky Draw Result (Phase 1)
The winners list has been released!For details, please click here.




Notice of Amendments on Bank of Communications (HongKong) Limited (“BOCOM (HK)”) “DreamCash Personal Loan Terms and Conditions” & “DreamCash Tax Loan Terms and Conditions”
With effect from 1 September 2024, the Terms and Conditions in relation to Bank of Communications (Hong Kong) Limited ("BOCOM (HK)")’s DreamCash Personal Loan & DreamCash Tax Loan will be amended.

For details, please click here.





2024-08-22

Our Arrangement on “Severe Weather Trading of Hong Kong Securities and Derivatives Markets”
Hong Kong Exchanges and Clearing Limited announced the latest trading arrangements for "Severe Weather Trading of Hong Kong Securities and Derivatives Markets" in June 2024. Starting from 23rd September, 2024, our Bank's Operator-assisted Securities Trading Hotline, Automated IVR Telephone Trading Hotline, Internet Trading Platform and Securities Mobile Application will continue to provide trading services during severe weather (which refers to Typhoon Signal No. 8 or above / Rainstorm Black Warning and/or “extreme conditions” as announced by the Hong Kong Government).

If you have any inquiries, please call our customer service hotline 223 95559.





2024-08-05

Notice of Launch of New Enhanced Mobile Banking Application
To enhance customer experience, new enhanced mobile banking application ("BOCOM(HK) Mobile Banking") has been launched. The original application ("BOCOM(HK)") will no longer be supported effective from 7th September 2024. Customers are required download the new application to enjoy our banking services.
 
FAQs





Faster Payment System (FPS) Maintenance Notice
Hong Kong Interbank Clearing Limited will conduct system maintenance of the Faster Payment System during the period specified below (Hong Kong Time). During that period, the FPS Services, which are available for customers via our Internet Banking, Mobile Banking, Corporate Internet Banking, Corporate Mobile Banking, BComONE – Academy and Merchant Payment Collection Service will be temporarily suspended. For details, please refer to the table below:

Date From To Service Not Available
18 Aug 2024
(Sunday)
01:00a.m. 11:15a.m. Internet Banking Services, Mobile Banking Services: FPS Service Setting, FPS Fund Transfer, FPS Transaction Enquiry, FPS QR Code, Electronic Direct Debit Authorization (abbr: eDDA, which is only applicable to Internet Banking Services)

Corporate Internet Banking Services#, Corporate Mobile Banking#: FPS Transfer, FPS Addressing Services, FPS Refund, Upload batch transactions (FPS – General Transfer), FPS Transactions Enquiry, FPS Merchant Service, eDDA

BComONE – Academy: FPS QR code Payment Services

Merchant Payment Collection Service: FPS QR code Payment Collection Services

TThe FPS Services suspension period may be adjusted subject to the actual system maintenance progress. We reserve the right to adjust the service suspension period without prior notice. Customers are advised to make necessary arrangement in advance. We apologize for any inconvenience this may cause.

For enquiries, please contact our Customer Services Hotline at (852) 223 95559 during office hours.
#For enquiries in relation to Corporate Internet Banking Services, please contact our Customer Services Hotline at (852) 226 99388.


2024-07-22

Notice to terminate Securities Counter services at Market Street Branch
Please be informed that the Securities Counter services of Market Street Branch will be terminated on Saturday, 26 October 2024. Customer can continue to enjoy our Securities Trading services via the Internet, Kiosk, Automated IVR telephone service, Operator-assisted hotline and BOCOM(HK) Securities Mobile Application. We apologize for any inconvenience caused.


You can place securities trading order through multiple channels:
  • Internet Banking – www.hk.bankcomm.com
  • Kiosk
  • Automated IVR telephone service / Operator-assisted hotline–2913 3833
  • BOCOM(HK) Securities Mobile Application

Should you have any enquiries, please call our Market Street Branch at 3989 3490 or Customer Services Hotline at 223 95559 during office hours.


Risk Disclosure Statement
The prices of securities fluctuate, sometimes dramatically. The price of a security may move up or down, and may become valueless. It is as likely that losses will be incurred rather than profit made as a result of buying and selling securities.

Notice to terminate Securities Counter services at Chaiwan Branch
Please be informed that the Securities Counter services of Chaiwan Branch will be terminated on Saturday, 26 October 2024. Customer can continue to enjoy our Securities Trading services via the Internet, Kiosk, Automated IVR telephone service, Operator-assisted hotline and BOCOM(HK) Securities Mobile Application. We apologize for any inconvenience caused.


You can place securities trading order through multiple channels:
  • Internet Banking – www.hk.bankcomm.com
  • Kiosk
  • Automated IVR telephone service / Operator-assisted hotline–2913 3833
  • BOCOM(HK) Securities Mobile Application

Should you have any enquiries, please call our Chaiwan Branch at 3989 3310 or Customer Services Hotline at 223 95559 during office hours.


Risk Disclosure Statement
The prices of securities fluctuate, sometimes dramatically. The price of a security may move up or down, and may become valueless. It is as likely that losses will be incurred rather than profit made as a result of buying and selling securities.

Notice to terminate Securities Counter services at King's Road Branch
Please be informed that the Securities Counter services of King's Road Branch will be terminated on Saturday, 26 October 2024. Customer can continue to enjoy our Securities Trading services via the Internet, Kiosk, Automated IVR telephone service, Operator-assisted hotline and BOCOM(HK) Securities Mobile Application. We apologize for any inconvenience caused.


You can place securities trading order through multiple channels:
  • Internet Banking – www.hk.bankcomm.com
  • Kiosk
  • Automated IVR telephone service / Operator-assisted hotline–2913 3833
  • BOCOM(HK) Securities Mobile Application

Should you have any enquiries, please call our King's Road Branch at 3989 3168 or Customer Services Hotline at 223 95559 during office hours.


Risk Disclosure Statement
The prices of securities fluctuate, sometimes dramatically. The price of a security may move up or down, and may become valueless. It is as likely that losses will be incurred rather than profit made as a result of buying and selling securities.

Notice to terminate Securities Counter services at Mongkok Branch
Please be informed that the Securities Counter services of Mongkok Branch will be terminated on Saturday, 26 October 2024. Customer can continue to enjoy our Securities Trading services via the Internet, Kiosk, Automated IVR telephone service, Operator-assisted hotline and BOCOM(HK) Securities Mobile Application. We apologize for any inconvenience caused.


You can place securities trading order through multiple channels:
  • Internet Banking – www.hk.bankcomm.com
  • Kiosk
  • Automated IVR telephone service / Operator-assisted hotline–2913 3833
  • BOCOM(HK) Securities Mobile Application

Should you have any enquiries, please call our Mongkok Branch at 3989 3430 or Customer Services Hotline at 223 95559 during office hours.


Risk Disclosure Statement
The prices of securities fluctuate, sometimes dramatically. The price of a security may move up or down, and may become valueless. It is as likely that losses will be incurred rather than profit made as a result of buying and selling securities.

Notice to terminate Securities Counter services at Sha Tsui Road Branch
Please be informed that the Securities Counter services of Sha Tsui Road Branch will be terminated on Saturday, 26 October 2024. Customer can continue to enjoy our Securities Trading services via the Internet, Kiosk, Automated IVR telephone service, Operator-assisted hotline and BOCOM(HK) Securities Mobile Application. We apologize for any inconvenience caused.


You can place securities trading order through multiple channels:
  • Internet Banking – www.hk.bankcomm.com
  • Kiosk
  • Automated IVR telephone service / Operator-assisted hotline–2913 3833
  • BOCOM(HK) Securities Mobile Application

Should you have any enquiries, please call our Sha Tsui Road Branch at 3989 3630 or Customer Services Hotline at 223 95559 during office hours.


Risk Disclosure Statement
The prices of securities fluctuate, sometimes dramatically. The price of a security may move up or down, and may become valueless. It is as likely that losses will be incurred rather than profit made as a result of buying and selling securities.


2024-07-16

Temporary suspension of MPF Enquiry Services
Due to system maintenance in preparation for onboarding of the BCOM Joyful Retirement MPF Scheme to the eMPF Platform, our MPF enquiry services will be temporarily suspended starting from 27th August 2024 until further notice. We apologize for any inconvenience caused.

For enquiries, please contact our Customer Services Hotline at (852) 223 95559 during office hours.








2024-07-12

Notice of amendments on Corporate Internet Banking Terms and Conditions

With effect from 5 August 2024, Corporate Internet Banking Terms and Conditions will be amended, please click here to download the “Customer Notice”.






2024-07-10

Important Notice – Cease to collect MPF Documents
Bank of Communications Trustee Limited informed you that BCOM Joyful Retirement MPF Scheme (the “Scheme”) will get onboard to the eMPF Platform on 3rd September, 2024. The administrative services (including but not limited to contribution, claim, fund switching and change of investment mandate etc.) of the Scheme will be provided by eMPF Platform from the above mentioned onboarding date. With effective from 8th August, 2024, all outlets of Bank of Communications (Hong Kong) Limited and Bank of Communications Co., Ltd. Hong Kong Branch will not collect any MPF documents for the Scheme.

For details, please click here.

For enquiries, please contact our Customer Services Hotline at (852) 223 95559 during office hours.





2024-06-14

System Maintenance Notice
To improve our service, we will conduct system maintenance during the period from 2:00 am to 7:00 am on 22 June 2024 (Saturday)(Hong Kong Time) and the period from 2:00 am to 7:00 am on 23 June 2024 (Sunday)(Hong Kong Time). During these periods, ATM Service, Internet Banking, Mobile Banking, Securities Mobile Application, Direct Connect Services, Corporate Internet Banking, Corporate Mobile Banking, BComONE – Academy, Merchant Payment Collection Service, BOCOM HK WeChat Official Account Service will be affected. Customers are advised to make necessary arrangement in advance. We apologize for any inconvenience caused.

For enquiries, please contact our Customer Services Hotline at (852) 223 95559 during office hours.






2024-05-31

System Maintenance Notice
To improve our service, we will conduct system maintenance during the period from 3:00 am to 5:00 am on 1 June 2024 (Saturday)(Hong Kong Time) and the period from 2:00 am to 7:00 am on 2 June 2024 (Sunday)(Hong Kong Time). During these periods, ATM Service, Internet Banking, Mobile Banking, Securities Mobile Application, Corporate Internet Banking, Corporate Mobile Banking, BComONE – Academy, Merchant Payment Collection Service, BOCOM HK WeChat Official Account Service will be affected. Customers are advised to make necessary arrangement in advance. We apologize for any inconvenience caused.

For enquiries, please contact our Customer Services Hotline at (852) 223 95559 during office hours.

2024 Q1 Remote Account Opening Service Welcome Rewards - New Year Red Packet Lucky Draw Winner List
For details, please click here.


“Build Your Better Future” Promotion:
Year of Dragon Lucky Draw Winners List
Please click here for details.


2024-05-30

Notice of amendments on Terms and Conditions
With effect from 30 June 2024, our Terms and Conditions will be amended, please click here to download the “Customer Notice” .


2024-05-29

Notice of Amendments to Internet Privacy Policy Statement
Internet Privacy Policy Statement has been amended by adding a new clause as follows:

2(c) Access the applications installed in your device. When you are using our mobile applications, we may access the applications installed in your device to check whether the applications may contain malware. This helps us to protect your account from malware scams.

Please click here to read the Internet Privacy Policy Statement.

For enquiries, please call our Customer Services Hotline at (852)226 99388 during office hours.


2024-05-24

System Maintenance Notice
To improve our service, we will conduct system maintenance during the period from 0:00 am to 5:00 am on 26 May 2024 (Sunday)(Hong Kong Time) and the period from 0:00 am to 5:00 am on 27 May 2024 (Monday)(Hong Kong Time). During these periods, ATM Service, Internet Banking, Mobile Banking, Securities Mobile Application, Corporate Internet Banking, Corporate Mobile Banking, BComONE – Academy, Merchant Payment Collection Service, BOCOM HK WeChat Official Account Service will be affected. Customers are advised to make necessary arrangement in advance. We apologize for any inconvenience caused.

For enquiries, please contact our Customer Services Hotline at (852) 223 95559 during office hours.




2024-05-17

Notice of adjustment of General Terms and Conditions for Banking Services
With effect from 17 May 2024, our General Terms & Conditions for Banking Services will be adjusted, please click here to download the “Customer Notice”.






Notice of Amendments to Corporate Internet Banking
The Bank is currently working on the preparation for the eMPF Platform. After the launch of the eMPF Platform, customers need to submit MPF instructions directly to the eMPF Platform. Kindly be informed that with effect from 17 May 2024, the existing MPF Services On-line Contribution Function of the Bank's Corporate Internet Banking will be terminated, while the other functions will remain unchanged.

For enquiries, please call our Customer Services Hotline at (852)226 99388 during office hours.





2024-04-15

Opening of Kwai Chung Wealth Management Centre
Please be informed that with effect from Monday, 29th April 2024, Kwai Chung Wealth Management Centre will be opened for business in Shop A, G/F, Effort Industrial Building, 2-8 Kung Yip Street, Kwai Chung, New Territories to provide comprehensive banking services (Note: Cash Counter Transactions Provided).
 
Should you have any enquiries, please call our Kwai Chung Branch at 3989 3450 or Customer Services Hotline at 223 95559 during office hours.




2024-04-11

Banking System Upgrade Notice
Due to system upgrade, services of Internet Banking, Mobile Banking and Securities Mobile Application will be suspended from 4:00a.m. to 9:00a.m. on 14th April 2024. The suspended services include:
Activate Internet Banking , Open Account, Open Investment Account, E-Statement and E-Advice Setting

The suspension period may be adjusted subject to the actual system maintenance progress. We apologize for any inconvenience caused. For enquiries, please visit our outlets or call our Customer Service Hotline at 223 95559.


2024-03-28

New Year Lucky Draw - Red Packet Winner List
For details, please click here.




2024-03-20

Suspension of Debit Card Services
Due to system upgrade, Debit Card services will be suspended from 6:00a.m. to 9:00a.m. on 14th April 2024. The suspended services include:

  1. ATM Services
  2. EPS Transactions (including PPS)
  3. Debit Card Physical Card Spending Transactions
  4. Apple Pay Spending Transactions
  5. UnionPay App Debit Card Transactions

The suspension period may be adjusted subject to the actual system maintenance progress. We apologize for any inconvenience caused. For enquiries, please visit our outlets or call our Customer Service Hotline at 223 95559.





2024-03-18

Closure of Shatin City One Branch
Please be informed that our Shatin City One Branch will be closed at the close of business on Saturday, 18 May 2024 and will be merged with Shatin Branch (Address: Shop Nos. 8D, 8E and 8F, Level 1, Shatin Lucky Plaza, Nos. 1-15 Wang Pok Street, Shatin, New Territories) for business with effect from Monday, 20 May 2024.

Should you have any enquiries, please call our Shatin City One Branch at 3989 3740 or Customer Services Hotline at 2239 5559 during office hours.






Notice to terminate Securities Counter services at Shatin City One Branch
Please be informed that the Securities Counter services of Shatin City One Branch will be terminated on Saturday, 18 May 2024. Customer can continue to enjoy our Securities Trading services via the Internet, Kiosk, Automated IVR telephone service, Operator-assisted hotline and BOCOM(HK) Securities Mobile Application. We apologize for any inconvenience caused.

You can place securities trading order through multiple channels:

  • Internet Banking - www.hk.bankcomm.com
  • Kiosk
  • Automated IVR telephone service / Operator-assisted hotline - 2913 3833
  • BOCOM(HK) Securities Mobile Application

Should you have any enquiries, please call our Shatin City One Branch at 3989 3740 or Customer Services Hotline at 2239 5559 during office hours.

Risk Disclosure Statement: The prices of securities fluctuate, sometimes dramatically. The price of a security may move up or down, and may become valueless. It is as likely that losses will be incurred rather than profit made as a result of buying and selling securities.





2024-03-15

Relocation Notice for North Point Branch
Please be informed that with effect from Monday, 15 July 2024, our BComBEST Services of North Point Branch (Address: Portion B of Shop 13, G/F, King's Tower, No. 480 King's Road, North Point, Hong Kong) will be moved back to Shops Nos. 1-4, G/F, Maylun Apartments, 442-456 King's Road, North Point, Hong Kong for business. 

We apologize for any inconvenience caused. 

Should you have any enquiries, please call North Point Branch at 3989 3268 or Customer Services Hotline at 223 95559 during office hours.


2024-03-14

Banking System Upgrade Notice

We will conduct the bank system upgrade starting from 11:00pm on 13 April 2024 (Saturday) and certain bank services will be suspended during the period. Please click here for details.


2024-02-29

New Year Lucky Draw - Notice of the end of ‘Instant Win’ Cash Rewards
Due to overwhelming response, the quota of ‘Instant Win’ Cash Rewards is full. Thank you for your support!

For enquiries, please contact our Customer Services Hotline at (852) 223 95559 during office hours.






Bank of Communications (Hong Kong) Winter Top Rewards Lucky Draw—The Activate Internet Banking Lucky Draw

For the Phase 1 Winner List, please click here

For the Phase 2 Winner List, please click here






2024-02-19

Opening of Sheung Shui Wealth Management Centre
Please be informed that with effect from Monday, 19th February 2024, Sheung Shui Wealth Management Centre will be opened for business in G/F and 1/F, No. 89-95 San Fung Avenue, New Territories to provide a comprehensive banking services (Note: Non-Cash Counter Transactions Provided).

Should you have any enquiries, please call our Sheung Shui Branch at 3989 3880 or Customer Services Hotline at 223 95559 during office hours.





2024-01-29

Extension of ‘SMS Sender Registration Scheme’ to Banking Industry
To help members of the public verify the identities SMS sender, and prevent fraudsters from sending scam SMS messages masquerading as banks, ‘SMS Sender Registration Scheme’ will be launched with the support of the Hong Kong Monetary Authority, the Hong Kong Association of Banks, the Hong Kong Police Force, Office of the Communications Authority and the telecommunications industry.

Effective from 28 January 2024, the Bank will use the following ‘Registered SMS Sender IDs’ with the prefix ‘#’ to send SMS messages to local subscribers of mobile services:

#BANKCOMM
#BOCOM
#BOCOMHK

Please note that the Scheme is not applicable to local subscribers of Single-Card-Multiple-Numbers / One-Card-Two-Numbers mobile service provided by non-Hong Kong operators.


2024-01-26

Investment Fund Trading System Maintenance Notice
To upgrade our service, our Bank will conduct system maintenance of our Investment Fund Trading System during the period from 27 January 2024 (Saturday) 10:00pm. to 28 January 2024 (Sunday) 01:00am. (Hong Kong Time). During the said period, the Investment Fund Trading Services through our Internet Banking and Mobile Banking will be temporarily suspended. The Investment Fund Trading Services suspension period may be adjusted, subject to the actual system maintenance progress. We reserve the right to adjust the service suspension period without prior notice. Customers are advised to make necessary arrangement in advance. We apologize for any inconvenience caused.

For enquiries, please contact our Customer Services Hotline at (852) 223 95559 during office hours.


2024-01-16

Subscription Channels for Airport Authority Retail Bonds
From 17 January 2024 9:00 a.m. till 25 January 2024 2:00 p.m., customers, who subscribe the Airport Authority Retail Bonds through our branches, internet banking, mobile banking or subscription hotline, will enjoy 7 fee waiver including Subscription Handling Fee, Buy Transaction Fee, Sell Transaction Fee, Redemption Fee at maturity, Custodian Fee, Cash Collection Fee and Service charge for Transfer In of bond. (Service charge for Transfer Out of bond is applied (if applicable), please refer to “Charges of Retail Banking Services” for details). Investment involves risks. Please click here for details.


2023-12-17

Closure of Fanling Branch
Please be informed that our Fanling Branch will be closed at the close of business on Saturday, 17 February 2024 and merged with Sheung Shui Branch (Address: Shops 1010-1014, G/F., Sheung Shui Centre, Sheung Shui, New Territories) for business with effect from Monday, 19 February 2024.

Should you have any enquiries, please call our Fanling Branch at 3989 3900 or Customer Services Hotline at 2239 5559 during office hours.







Notice to terminate Securities Counter services at Fanling Branch
Please be informed that the Securities Counter services of Fanling Branch will be terminated on Saturday, 17 February 2024. Customer can continue to enjoy our Securities Trading services via the Internet, Kiosk, Automated IVR telephone service, Operator-assisted hotline and BOCOM(HK) Securities Mobile Application. We apologize for any inconvenience caused.

You can place securities trading order through multiple channels:

  • Internet Banking - www.hk.bankcomm.com
  • Kiosk
  • Automated IVR telephone service / Operator-assisted hotline - 2913 3833
  • BOCOM(HK) Securities Mobile Application

Should you have any enquiries, please call our Fanling Branch at 3989 3900 or Customer Services Hotline at 22395559 during office hours.


Risk Disclosure Statement

The prices of securities fluctuate, sometimes dramatically. The price of a security may move up or down, and may become valueless. It is as likely that losses will be incurred rather than profit made as a result of buying and selling securities.






2023-12-07

Notice of the Launch of “FPS x PromptPay QR Payment” Services
“FPS x PromptPay QR Payment” services are launched on 4 December 2023. Customers are able to utilize their BOCOM(HK) Mobile App scan QR Code and make payments at over 8 million PromptPay merchants in Thailand via FPS, while Thai visitors can pay at FPS merchants via scanning FPS QR code in Hong Kong via PromptPay. This enhances the payment experience and provides an additional safe and faster option to customers in both places. For details of the Cross Border QR Payment Services, please click here.


2023-12-01

System Maintenance Notice
To improve our service, we will conduct system maintenance during the period from 3:00 am to 7:00 am on 3 December 2023 (Sunday)(Hong Kong Time). During that period, Internet Banking, Mobile Banking, Securities Mobile Application, Corporate Internet Banking, Corporate Mobile Banking, BComONE – Academy, Merchant Payment Collection Service, Kiosk and ATM will be affected. Customers are advised to make necessary arrangement in advance. We apologize for any inconvenience caused.

For enquiries, please contact our Customer Services Hotline at (852) 223 95559 during office hours.






2023-11-24

Important Security Notice: Exercise Caution with Mobile Applications
Please exercise utmost caution regarding malware that can manipulate your mobile device. When you are prompted to open suspicious links or download applications, it is crucial to proceed with caution. Before installing any applications, take the time to carefully evaluate the permission requirements of the respective mobile applications. If you come across any suspicious permission requests, it is advised not to install the related mobile applications. Unless you are completely certain, do not allow your system to install mobile applications from unknown sources. For details, please click here.


2023-11-17

Securities Trading System Maintenance Notice
To improve our service, our Securities Trading System will be under maintenance during the period from 12:00 am to 12:00 pm on 19 November 2023 (Sunday) (Hong Kong Time). During that period, our Securities Trading Services will be affected. We apologize for any inconvenience caused.

For enquiries, please contact our Customer Services Hotline at (852) 223 95559 during office hours.






2023-11-16

Notice of the Changes in Securities Trading Services
With effect from 17 November 2023, our securities service charges will be revised. For details, please click here.






2023-11-08

Notice for change of Customer Opinion Hotline number and system upgrade
To improve our service, we will upgrade the hotline system and transfer the hotline number during the period from 3:30 am to 7 am on 9 December 2023 (Saturday) (Hong Kong Time). During that period, hotline services may be affected. We apologize for any inconvenience caused.

Please note that our Customer Opinion Hotline number will be changed to 2165 6123 from 7 am on 9 December 2023 (Saturday) (Hong Kong Time) onwards.

For enquiries, please contact our Customer Services Hotline at (852) 223 95559 during office hours.





2023-10-24

Notice of adjustment on Charges of Retail Banking Services
With effect from 26 November 2023, our Charges of Retail Banking Services will be adjusted, please click here to download the “Customer Notice” .








2023-10-16

Notice of Amendments on Bank of Communications (HongKong) Limited (“Bank”) DreamCash Personal Loan Terms and Conditions DreamCash Tax Loan Terms and Conditions
With effect from 15 November 2023, the Terms and Conditions in relation to Bank of Communications (Hong Kong) Limited (“Bank”)’s DreamCash Personal Loan & DreamCash Tax Loan will be amended (“Amendments”). For details, please click here.






Phone Banking System Maintenance Notice
To improve our service, we will upgrade our Phone Banking System during the period from 9:00 pm on 17 November 2023 (Friday) to 1:30 am on 18 November 2023 (Saturday) (Hong Kong Time). During that period, the Phone Banking Services will be affected. Customers are advised to make necessary arrangement in advance or use other eChannels e.g. our Internet Banking and Mobile Banking. We apologize for any inconvenience caused.

For enquiries, please contact our Customer Services Hotline at (852) 223 95559 during office hours.






2023-10-11

Relocation of Global Banking
Please be informed that with effect from Monday, 11 December 2023, our Global Banking will be moved to 19/F, Wheelock House, 20 Pedder Street, Central, Hong Kong for business.

Should you have any enquiries, please call our Global Banking at 2973 8850 or Customer Services Hotline at 223 95559 during office hours.






2023-10-10

Notice on Shatin Branch Services
Due to power outage of Shatin Branch, the branch’s business hours will be adjusted to 11:30am - 3:30pm on 11 Oct 2023 (Wednesday) and 12 Oct 2023 (Thursday).

ATM services are expected to be temporarily suspended from 9:00am to 10:45am and from 5:00pm to 6:00pm on 12 Oct 2023 (Thursday) until the electricity supply is restored.

Customers can continue to use our Internet Banking www.hk.bankcomm.com or Mobile Banking App (download the application through the following QR Code) for services.


     


Should you have any enquiries, please call our Customer Services Hotline at 2239 5559. We apologize for any inconvenience caused.




2023-09-29

Faster Payment System FPS Maintenance Notice
Hong Kong Interbank Clearing Limited will conduct system maintenance of the Faster Payment System during the period specified below (Hong Kong Time). During that period, the FPS services, which are available for customers via our Internet Banking, Mobile Banking, Corporate Internet Banking, Corporate Mobile Banking, BComONE – Academy and Merchant Payment Collection Service will be temporarily suspended. For details, please refer to the table below:

Date From To Service Not Available
26 Nov 2023
(Sunday)
01:00 11:15 Internet Banking Services, Mobile Banking Services: FPS Service Setting, FPS Fund Transfer, FPS Transaction Enquiry, FPS QR Code, Electronic Direct Debit Authorization (abbr: eDDA, which is only applicable to Internet Banking Services)

Corporate Internet Banking Services# , Corporate Mobile Banking#: FPS Transfer, FPS Addressing Services, FPS Refund, Upload batch transactions (FPS – General Transfer), FPS Transactions Enquiry, FPS Merchant Service , eDDA

BComONE – Academy: FPS QR code Payment Services

Merchant Payment Collection Service: FPS QR code Payment Collection Services

The FPS Services suspension period may be adjusted subject to the actual system maintenance progress. We reserve the right to adjust the service suspension period without prior notice. Customers are advised to make necessary arrangement in advance. We apologize for any inconvenience this may cause.

For enquiries, please contact our Customer Services Hotline at (852) 223 95559 during office hours.
#For enquiries in relation to Corporate Internet Banking Services, please contact our Customer Services Hotline at (852) 226 99388.


2023-09-27

Closure of Siu Sai Wan Branch
Please be informed that our Siu Sai Wan Branch will be closed at the close of business on Saturday, 6 Januray 2024 and merged with Chaiwan Branch (Address: G/F., 121-121A Wan Tsui Road, Chai Wan Cinema Building, Chaiwan, Hong Kong) for business with effect from Monday, 8 Januray 2023.

Should you have any enquiries, please call our Siu Sai Wan Branch Branch at 3989 3350 or Customer Services Hotline at 223 95559 during office hours.




2023-09-25

Bank of Communications (Hong Kong) extends Business Hours for 3 Selected Branches
In order to better serve customers, Bank of Communications (Hong Kong) will extend the business hours of Hennessy Road Branch, Tsim Sha Tsui Branch and Sheung Shui Branch during weekends and public holidays from 1 to 15 October 2023. Account opening and integrated banking services are available by appointment. Please visit the branches or call our Customer Services Hotline at (852) 2239 5559 for details.

Business hour extension arrangement from 1 to 15 October 2023
Monday to Saturday: 9a.m. to 5p.m.
Sunday and public holiday: 11a.m. to 3p.m.

Hennessy Road Branch: G/F, Bank of Communications Building, 368 Hennessy Road, Hong Kong
Tsim Sha Tsui Branch: Shop Nos 1-3 on G/F, CFC Tower, 22-28 Mody Road, Tsimshatsui, Kowloon
Sheung Shui Branch: Shops 1010-1014, G/F, Sheung Shui Centre, Sheung Shui, New Territories


Note: Retail non-cash banking services are only available during the extended hours (1p.m. to 5p.m. on Saturday, 11a.m. to 3p.m. on Sunday and public holiday).




Bank of Communications (Hong Kong) Top Rewards Lucky Draw - Phase 3 Chill Rewards Winner List.
For details, please click here.


2023-09-17

Subscription Channels for Retail Green Bonds issued by The Government of The Hong Kong Special Administrative Region
From 18 September 2023 9:00 a.m. till 28 September 2023 2:00 p.m., customers, who subscribe the Government of Hong Kong Special Administrative Region Retail Green Bonds through our branches, internet banking, mobile banking or subscription hotline, will enjoy 7 fee waiver including Subscription Handling Fee, Buy Transaction Fee, Sell Transaction Fee, Redemption Fee at maturity, Custodian Fee, Cash Collection Fee and Service charge for Transfer In of bond. (Service charge for Transfer Out of bond is applied (if applicable), please refer to “Charges of Retail Banking Services” for details). Investment involves risks. Please click here for details.


2023-09-01

Notice to terminate Securities Counter services at North Point Branch

Please be informed that the Securities Counter services of North Point Branch will be terminated on Saturday, 2 December 2023. Customer can continue to enjoy our Securities Trading services via the Internet, Kiosk, Automated IVR telephone service, Operator-assisted hotline and BOCOM(HK) Securities Mobile Application. We apologize for any inconvenience caused.

You can place securities trading order through multiple channels:

  • Internet Banking - www.hk.bankcomm.com
  • Kiosk
  • Automated IVR telephone service / Operator-assisted hotline - 2913 3833
  • BOCOM(HK) Securities Mobile Application

Should you have any enquiries, please call our North Point Branch at 3989 3268 or Customer Services Hotline at 223 95559 during office hours.

Risk Disclosure Statement

The prices of securities fluctuate, sometimes dramatically. The price of a security may move up or down, and may become valueless. It is as likely that losses will be incurred rather than profit made as a result of buying and selling securities.



2023-08-28

Notice of the Changes in Securities Trading Services
With effect from 28 August 2023, our securities service charges will be revised. For details, please click here.






Bank of Communications (Hong Kong) Top Rewards Lucky Draw - Phase 2 Chill Rewards Winner List.
For details, please click here.


2023-08-10

Bank of Communications (Hong Kong) Top Rewards Lucky Draw - Phase 1 Chill Rewards Winner List.
For details, please click here.


2023-08-01

Notice to terminate Securities Counter services at Siu Sai Wan Branch
Please be informed that the Securities Counter services of Siu Sai Wan Branch will be terminated on Saturday, 7 October 2023. Customer can continue to enjoy our Securities Trading services via the Internet, Kiosk, Automated IVR telephone service, Operator-assisted hotline and BOCOM(HK) Securities Mobile Application. We apologize for any inconvenience caused.

You can place securities trading order through multiple channels:

  • Internet Banking - www.hk.bankcomm.com
  • Kiosk
  • Automated IVR telephone service / Operator-assisted hotline - 2913 3833
  • BOCOM(HK) Securities Mobile Application

Should you have any enquiries, please call our Siu Sai Wan Branch at 3989 3350 or Customer Services Hotline at 223 95559 during office hours.

Risk Disclosure Statement
The prices of securities fluctuate, sometimes dramatically. The price of a security may move up or down, and may become valueless. It is as likely that losses will be incurred rather than profit made as a result of buying and selling securities.


2023-07-28

2023 Q2 Remote Account Opening Service Welcome Rewards – HKD 888 Cash Reward Draw Winner List
Please click here for details.


2023-07-27

Subscription Channels for Silver Bond issued by The Government of The Hong Kong Special Administrative Region
From 28 July 2023 9:00 a.m. till 9 August 2023 2:00 p.m., customers, who subscribe the Government of Hong Kong Special Administrative Region Silver Bond through our branches, internet banking, mobile banking or subscription hotline, will enjoy 7 fee waiver including Subscription Handling Fee, Buy Transaction Fee, Sell Transaction Fee, Redemption Fee at maturity, Custodian Fee, Cash Collection Fee and Service charge for Transfer In of bond. (Service charge for Transfer Out of bond is applied (if applicable), please refer to “Charges of Retail Banking Services” for details). Investment involves risks. Please click here for details.


2023-06-07

“BOCOM The Year Of Rabbit” Promotion:5th Anniversary Lucky Pocket DrawWinners List

Please click here for details.


2023-06-02

Mobile Token System Maintenance Notice

To improve our service, we will upgrade our Mobile Token System during the period from 11:00 pm on 3 June 2023 (Saturday) to 7:00 am on 4 June 2023 (Sunday) (Hong Kong Time). During that period, the Mobile Token and Biometric Authentication functions on our Internet Banking, Mobile Banking, Securities Mobile Application, Corporate Internet Banking and Corporate Mobile Banking will be affected. Customers are advised to make necessary arrangement in advance. We apologize for any inconvenience caused.

For enquiries, please contact our Customer Services Hotline at (852) 223 95559 during office hours.




2023-06-01

Notice of Amendments regarding FWD Cobrand Card product offer
Please click here for details.
Notice of adjustment on Charges of Retail Banking Services

With effect from 1 July 2023, various Charges of our Retail Banking Services will be adjusted, please click here to download the “Customer Notice”.




2023-05-16

Notice of Temporary Suspension of Coupon Station Service

Due to system upgrade, the Coupon Station Service provided by Bank of Communications Co., Ltd Pacific Credit Card Centre will be suspended from 16 May 2023 until further notice. Please be aware that during the suspension period, customers will neither be able to browse the merchants and promotion details, nor perform other functions such as coupon purchase or refund request. Should customers have any unused coupon expired during the suspension period, refund will be automatically arranged by the system.

For any enquiries, please contact our Customer Services Hotline at (852) 223 95559 during office hours.




2023-05-05

Remote Account Opening Service Welcome Rewards – New Year's HKD 888 Red Packet Draw Winner List
Please click here for details.


2023-05-02

Notice to terminate Securities Counter services at Kwai Chung Branch
Please be informed that the Securities Counter services of Kwai Chung Branch will be terminated on Saturday, 8 July 2023. Customer can continue to enjoy our Securities Trading services via the Internet, Kiosk, Automated IVR telephone service, Operator-assisted hotline and BOCOM(HK) Securities Mobile Application. We apologize for any inconvenience caused.

You can place securities trading order through multiple channels:
  • Internet Banking - www.hk.bankcomm.com
  • Kiosk
  • Automated IVR telephone service / Operator-assisted hotline - 2913 3833
  • BOCOM(HK) Securities Mobile Application

Should you have any enquiries, please call our Kwai Chung Branch at 3989 3450 or Customer Services Hotline at 223 95559 during office hours.

Risk Disclosure Statement

The prices of securities fluctuate, sometimes dramatically. The price of a security may move up or down, and may become valueless. It is as likely that losses will be incurred rather than profit made as a result of buying and selling securities.


2023-04-25

Faster Payment System FPS Maintenance Notice
Hong Kong Interbank Clearing Limited will conduct system maintenance of the Faster Payment System during the period specified below (Hong Kong Time). During that period, the FPS services, which are available for customers via our Personal Internet Banking, Mobile Banking, Corporate Internet Banking, Corporate Mobile Banking, BComONE – Academy and Merchant Payment Collection Service will be temporarily suspended. For details, please refer to the table below:

Date From To Service Not Available
14 May 2023
(Sunday)
01:00 11:15 Personal Internet Banking Services, Mobile Banking Services: FPS Service Setting, FPS Fund Transfer, FPS Transaction Enquiry, FPS QR Code, Electronic Direct Debit Authorization (abbr: eDDA, which is only applicable to Internet Banking Services)

Corporate Internet Banking Services# , Corporate Mobile Banking#: FPS Transfer, FPS Addressing Services, FPS Refund, Upload batch transactions (FPS – General Transfer), FPS Transactions Enquiry, FPS Merchant Service , eDDA

BComONE – Academy: FPS QR code Payment Services

Merchant Payment Collection Service: FPS QR code Payment Collection Services

The FPS Services suspension period may be adjusted subject to the actual system maintenance progress. We reserve the right to adjust the service suspension period without prior notice. Customers are advised to make necessary arrangement in advance. We apologize for any inconvenience this may cause.

For enquiries, please contact our Customer Services Hotline at (852) 223 95559 during office hours.
#For enquiries in relation to Corporate Internet Banking Services, please contact our Customer Services Hotline at (852) 226 99388.


2023-03-30

Notice of adjustment on Charges of Retail Banking Services
With effect from 30 April 2023, our Charges of Retail Banking Services will be adjusted, please click here to download the “Customer Notice” .


2023-03-01

Relocation of Shatin Branch
Please be informed that with effect from Monday, 8 May 2023, Shatin Branch will be moved to Shop Nos. 8E and 8F, Level 1, Shatin Lucky Plaza, Nos. 1-15 Wang Pok Street, Shatin, New Territories for business.

Should you have any enquiries, please call our Shatin Branch at 3989 3780 or Customer Services Hotline at 223 95559 during office hours.




2023-02-22

“BOCOM Hong Kong 88th Anniversary Presents” Promotion: Rewards you with HKD88,888 Cash Rebate Lucky Draw Winners List

Please click here for details.


2023-02-21

Real-name Registration for SIM Card Special Announcement

According to the arrangement by Office of the Communication Authority, any unregistered pre-paid SIM cards cannot be used after 23 Feb 2023. If you are using a pre-paid SIM card number as your contact number in our bank, please promptly complete the real-name registration with your telecommunications service provider on or before 23 Feb 2023, or update your contact number in our record for full access to our electronic banking services and receiving our phone calls and SMS messages.


2023-02-06

Q4 Remote Account Opening Service Welcome Rewards – 2022 December MyLink Customer Lucky Draw Winner List
Please click here for details.


2023-01-09

Q4 Remote Account Opening Service Welcome Rewards – 2022 November MyLink Customer Lucky Draw Winner List
Please click here for details.


2022-12-20

Notice to terminate of Safe Deposit Box Service at Hunghom Branch

Please be informed that the Safe Deposit Box Service of Hunghom Branch will be terminated on Saturday, 29 April 2023. We apologize for any inconvenience caused.

Should you have any enquiries, please call our Hunghom Branch at 3989 3470 or Customer Services Hotline at 223 95559 during office hours.



2022-12-19

Notice of the launch for “BOCOMHK Corporate Mobile App” mobile application

New “BOCOM(HK) Corporate Mobile App” mobile application was launched.

Search and download “BOCOM(HK) Corporate Mobile App” at App Store or Google Play to enjoy the new services. No further application is required if you are existing Corporate Internet Banking customers.

“BOCOM(HK) Corporate Mobile App” mobile application provides the following functions:

Mobile Token Use only Mobile Token PIN or Biometric Authentication to login Corporate Mobile App and approve transactions without carrying a physical security device.
Account Enquiry Enquire account balance and transaction records, balances of Loans Accounts, details of remittance transactions, cheque status, e-Statement and transaction records of Master/ Sub Account.
Pending Transaction Enquire, approve or reject transactions which are pending for your approval.
Schedule Enquire or cancel approved scheduled instructions which have not yet been processed.
Online Transaction Enquire the approved“Corporate Internet Banking” and “Corporate Mobile Banking” transactions.

For enquiries, please contact our Customer Service Hotline at (852)226 99388.



2022-12-16

ATM Cheque Deposit Function Out of Service

Due to system upgrade, all Cheque deposit functions of our ATMs will be suspended from 09:00am on 17 December 2022 till 6:00pm on 28 December 2022. Please be aware that this will have no impact on other ATM services.

The ATM cheque deposit service suspension period may be adjusted subject to the actual system upgrade progress. We reserve the right to adjust the service suspension period without prior notice. Customers are advised to make necessary arrangement in advance. We apologize for any inconvenience caused.

Should you have any queries, please contact our Customer Services Hotline on (852) 223 95559 for further assistance.


2022-12-15

Notice of Amendments on Terms and Conditions and Key Facts Statement KFS for Bank of Communications HongKong Limited "Bank" DreamCash Personal Loan / Balance Transfer / DreamCash Tax Loan
With effect from 30 December 2022, the Terms and Conditions and Key Facts Statement (KFS) in relation to Bank of Communications (Hong Kong) Limited (“Bank”)’s DreamCash Personal Loan / Balance Transfer / Tax Loan will be amended (“Amendments”) which the related Annualised Overdue/Default Interest Rate would be reduced. For details, please click here.


2022-12-09

Celebrations of the 25th Anniversary of the establishment of HKSAR and WeChat Banking Customer Interaction Event: WeChat Online Linkage Lucky Draw Winner List
Please click here for details.
Q4 Remote Account Opening Service Welcome Rewards – 2022 October MyLink Customer Lucky Draw Winner List
Please click here for details.


2022-11-25

Notice of the Changes in Securities Trading Services
With effect from 1 January 2023, our securities service charges will be revised. For details, please click here.


2022-11-18

Celebrations of the 25th Anniversary of the establishment of HKSAR and 88th Anniversary of Bank of Communications in HKSAR: Mobile Banking Lucky Draw-Rainbow Prize Winner List
For the winner list of Celebrations of the 25th Anniversary of the establishment of HKSAR and 88th Anniversary of Bank of Communications in HKSAR: Mobile Banking Lucky Draw - Rainbow Prize, please click here.


2022-11-10

2022Q3 Savings Growth Reward x 88th Anniversary 3328 Lucky Draw -----“Reward 2: 88th Anniversary 3328 Lucky Draw”Winners List
Please click here for details.


2022-11-01

2022Q3“Double Happiness” Promotion July to September 2022 -“Online Delighted Time Deposit” x “HKSAR 25th Anniversary's 2022 Lucky Draw” Winners List
Please click here for details.


2022-10-26

Relocation of Ngau Tau Kok Branch
Please be informed that with effect from Monday, 16 January 2023, Ngau Tau Kok Branch will be moved to Shop E1 & Portion of Shop D, G/F, Lee Kee Building, No. 55 Ngau Tau Kok Road, Kowloon for business.
Should you have any enquiries, please call our Ngau Tau Kok Branch at 3989 3600 or Customer Services Hotline at 223 95559 during office hours.

Notice to terminate Securities Counter services at Ngau Tau Kok Branch
Please be informed that the Securities Counter services of Ngau Tau Kok Branch will be terminated on Saturday, 14 January 2023. Customer can continue to enjoy our Securities Trading services via the Internet, Kiosk, Automated IVR telephone service, Operator-assisted hotline and BOCOM(HK) Securities Mobile Application. We apologize for any inconvenience caused.

You can place securities trading order through multiple channels:
    • Internet Banking - www.hk.bankcomm.com
      • Kiosk
        • Automated IVR telephone service / Operator-assisted hotline - 2913 3833
          • BOCOM(HK) Securities Mobile Application

            Should you have any enquiries, please call our Ngau Tau Kok Branch at 3989 3600 or Customer Services Hotline at 223 95559 during office hours.

            Risk Disclosure Statement

            The prices of securities fluctuate, sometimes dramatically. The price of a security may move up or down, and may become valueless. It is as likely that losses will be incurred rather than profit made as a result of buying and selling securities.




            2022-10-25

            Faster Payment System FPS Maintenance Notice

            According to HKICL, the FPS services of Personal Internet Banking, Mobile Banking, Corporate Internet Banking, BComONE – Academy and Merchant Payment Collection Service will be unavailable from 1:00 am to 11:15 am on 30 October 2022 (Sunday) due to maintenance of FPS system. For details, please refer to the table below:

             Date  From  To  Service Not Available
            30 Oct 2022 (Sunday) 01:00 11:15

            Personal Internet Banking Services, Mobile Banking Services: FPS Service Setting, FPS Fund Transfer, FPS Transaction Enquiry, FPS QR Code, Electronic Direct Debit Authorization (abbr: eDDA, which is only applicable to Internet Banking Services)

            Corporate Internet Banking Services#: FPS Transfer, FPS Addressing Services, FPS Refund, Upload batch transactions (FPS – General Transfer), FPS Transactions Enquiry, FPS Merchant Service , eDDA

            BComONE – Academy: FPS QR code Payment Services

            Merchant Payment Collection Service: FPS QR code Payment Collection Services

            The FPS service suspension period may be adjusted subject to the actual system maintenance progress. We reserve the right to adjust the service suspension period without prior notice. Customers are advised to make necessary arrangement in advance. We apologize for any inconvenience this may cause.

            For enquiries, please contact our Customer Services Hotline at (852) 223 95559 during office hours.

            #For enquiries of Corporate Internet Banking Services, please contact our Customer Services Hotline at (852) 226 99388.

             



            2022-10-19

            Bank of Communications (Hong Kong) Announces Branch Service Change Update
            Bank of Communications (Hong Kong) Limited holds the health and safety of our customers and employees in the highest regard. In view of the latest COVID-19 situation, we now update our precautionary measures and our service arrangements.
             
             
            Services of the following retail branch have been adjusted as individual staff member was preliminarily tested positive for COVID-19:

            Branch Name Address Closing Date Re-Opening Date
            Hong Kong Island
            Wanchai Branch Shop B on G/F., Johnston Court, 32-34 Johnston Road, Hong Kong 19 October (Wednesday) 20 October(Thursday)
             

            The Bank has been taking precautionary measures prudently at all branches, including more frequent deep cleaning and disinfection of branch premises on top of the regular daily cleaning schedule, all employees are requested to measure their body temperature before work and to put on surgical masks at work. The Bank always reminds its staff to regularly wash and sanitise their hands. Staff of the Bank would help customers to check body temperature when entering the branches and customers are encouraged to put on surgical masks. Hand sanitizer is offered in branches for use, if needed.

            The Bank is committed to maintaining quality banking services. During the special circumstances, customers are advised to use the Bank’s internet banking to meet their banking needs. For enquiries, please call the Bank’s Customer Service Hotline at 223 95559.

            Please scan the below QR code to visit our website for branches location if necessary:



            2022-10-17

            Bank of Communications (Hong Kong) Announces Branch Service Change Update
            Bank of Communications (Hong Kong) Limited holds the health and safety of our customers and employees in the highest regard. In view of the latest COVID-19 situation, we now update our precautionary measures and our service arrangements.
             
             
            Services of the following retail branch have been adjusted as individual staff member was preliminarily tested positive for COVID-19:

            Branch Name Address Closing Date Re-Opening Date
            Hong Kong Island
            Quarry Bay Branch Shops 2, G/F., No. 1001 King's Road, Quarry Bay, Hong Kong 17 October (Monday) 18 October(Tuesday)
             

            The Bank has been taking precautionary measures prudently at all branches, including more frequent deep cleaning and disinfection of branch premises on top of the regular daily cleaning schedule, all employees are requested to measure their body temperature before work and to put on surgical masks at work. The Bank always reminds its staff to regularly wash and sanitise their hands. Staff of the Bank would help customers to check body temperature when entering the branches and customers are encouraged to put on surgical masks. Hand sanitizer is offered in branches for use, if needed.

            The Bank is committed to maintaining quality banking services. During the special circumstances, customers are advised to use the Bank’s internet banking to meet their banking needs. For enquiries, please call the Bank’s Customer Service Hotline at 223 95559.

            Please scan the below QR code to visit our website for branches location if necessary:



            2022-10-15

            Bank of Communications (Hong Kong) Announces Branch Service Change Update
            Bank of Communications (Hong Kong) Limited holds the health and safety of our customers and employees in the highest regard. In view of the latest COVID-19 situation, we now update our precautionary measures and our service arrangements.
             
             
            Services of the following retail branch have been adjusted as individual staff member was preliminarily tested positive for COVID-19:

            Branch Name Address Closing Date Re-Opening Date
            Hong Kong Island
            Chaiwan Branch G/F., 121-121A Wan Tsui Road, Chai Wan Cinema Building, Chaiwan, Hong Kong 15 October (Saturday) 17 October(Monday)
             

            The Bank has been taking precautionary measures prudently at all branches, including more frequent deep cleaning and disinfection of branch premises on top of the regular daily cleaning schedule, all employees are requested to measure their body temperature before work and to put on surgical masks at work. The Bank always reminds its staff to regularly wash and sanitise their hands. Staff of the Bank would help customers to check body temperature when entering the branches and customers are encouraged to put on surgical masks. Hand sanitizer is offered in branches for use, if needed.

            The Bank is committed to maintaining quality banking services. During the special circumstances, customers are advised to use the Bank’s internet banking to meet their banking needs. For enquiries, please call the Bank’s Customer Service Hotline at 223 95559.

            Please scan the below QR code to visit our website for branches location if necessary:



            2022-10-14

            Bank of Communications (Hong Kong) Announces Branch Service Change Update
            Bank of Communications (Hong Kong) Limited holds the health and safety of our customers and employees in the highest regard. In view of the latest COVID-19 situation, we now update our precautionary measures and our service arrangements.
             
             
            Services of the following retail branch have been adjusted as individual staff member was preliminarily tested positive for COVID-19:

            Branch Name Address Closing Date Re-Opening Date
            Hong Kong Island
            King's Road Branch G/F, Kailey Court, 67-71 King's Road, Hong Kong 14 October (Friday) 15 October(Saturday)
             

            The Bank has been taking precautionary measures prudently at all branches, including more frequent deep cleaning and disinfection of branch premises on top of the regular daily cleaning schedule, all employees are requested to measure their body temperature before work and to put on surgical masks at work. The Bank always reminds its staff to regularly wash and sanitise their hands. Staff of the Bank would help customers to check body temperature when entering the branches and customers are encouraged to put on surgical masks. Hand sanitizer is offered in branches for use, if needed.

            The Bank is committed to maintaining quality banking services. During the special circumstances, customers are advised to use the Bank’s internet banking to meet their banking needs. For enquiries, please call the Bank’s Customer Service Hotline at 223 95559.

            Please scan the below QR code to visit our website for branches location if necessary:


            Notice of the Changes in Securities Trading Services

            With effect from 14 November 2022, our securities service charges will be revised. For details, please click here.



            2022-10-12

            Bank of Communications (Hong Kong) Announces Branch Service Change Update
            Bank of Communications (Hong Kong) Limited holds the health and safety of our customers and employees in the highest regard. In view of the latest COVID-19 situation, we now update our precautionary measures and our service arrangements.
             
             
            Services of the following retail branch have been adjusted as individual staff member was preliminarily tested positive for COVID-19:

            Branch Name Address Closing Date Re-Opening Date
            Hong Kong Island
            Taikoo Shing Branch Shop 38, G/F., CityPlaza 2, 18 Taikoo Shing Road, Hong Kong 12 October (Wednesday) 13 October(Thursday)
             

            The Bank has been taking precautionary measures prudently at all branches, including more frequent deep cleaning and disinfection of branch premises on top of the regular daily cleaning schedule, all employees are requested to measure their body temperature before work and to put on surgical masks at work. The Bank always reminds its staff to regularly wash and sanitise their hands. Staff of the Bank would help customers to check body temperature when entering the branches and customers are encouraged to put on surgical masks. Hand sanitizer is offered in branches for use, if needed.

            The Bank is committed to maintaining quality banking services. During the special circumstances, customers are advised to use the Bank’s internet banking to meet their banking needs. For enquiries, please call the Bank’s Customer Service Hotline at 223 95559.

            Please scan the below QR code to visit our website for branches location if necessary:



            2022-10-03

            Bank of Communications (Hong Kong) Announces Branch Service Change Update
            Bank of Communications (Hong Kong) Limited holds the health and safety of our customers and employees in the highest regard. In view of the latest COVID-19 situation, we now update our precautionary measures and our service arrangements.
             
             
            Services of the following retail branch have been adjusted as individual staff member was preliminarily tested positive for COVID-19:

            Branch Name Address Closing Date Re-Opening Date
            Hong Kong Island
            King's Road Branch G/F, Kailey Court, 67-71 King's Road, Hong Kong 3 October (Monday) 5 October(Wednesday)
             

            The Bank has been taking precautionary measures prudently at all branches, including more frequent deep cleaning and disinfection of branch premises on top of the regular daily cleaning schedule, all employees are requested to measure their body temperature before work and to put on surgical masks at work. The Bank always reminds its staff to regularly wash and sanitise their hands. Staff of the Bank would help customers to check body temperature when entering the branches and customers are encouraged to put on surgical masks. Hand sanitizer is offered in branches for use, if needed.

            The Bank is committed to maintaining quality banking services. During the special circumstances, customers are advised to use the Bank’s internet banking to meet their banking needs. For enquiries, please call the Bank’s Customer Service Hotline at 223 95559.

            Please scan the below QR code to visit our website for branches location if necessary:



            2022-09-30

            Bank of Communications (Hong Kong) Announces Branch Service Change Update
            Bank of Communications (Hong Kong) Limited holds the health and safety of our customers and employees in the highest regard. In view of the latest COVID-19 situation, we now update our precautionary measures and our service arrangements.
             
             
            Services of the following retail branch have been adjusted as individual staff member was preliminarily tested positive for COVID-19:

            Branch Name Address Closing Date Re-Opening Date
            Kowloon
            Lam Tin Branch Shop No. 5 & 9, G/F., Kai Tin Towers, 51-67C Kai Tin Road, Lam Tin, Kowloon 30 September
            (Friday)
            3 October
            (Monday)
             

            The Bank has been taking precautionary measures prudently at all branches, including more frequent deep cleaning and disinfection of branch premises on top of the regular daily cleaning schedule, all employees are requested to measure their body temperature before work and to put on surgical masks at work. The Bank always reminds its staff to regularly wash and sanitise their hands. Staff of the Bank would help customers to check body temperature when entering the branches and customers are encouraged to put on surgical masks. Hand sanitizer is offered in branches for use, if needed.

            The Bank is committed to maintaining quality banking services. During the special circumstances, customers are advised to use the Bank’s internet banking to meet their banking needs. For enquiries, please call the Bank’s Customer Service Hotline at 223 95559.

            Please scan the below QR code to visit our website for branches location if necessary:



            2022-09-29

            Bank of Communications (Hong Kong) Announces Branch Service Change Update
            Bank of Communications (Hong Kong) Limited holds the health and safety of our customers and employees in the highest regard. In view of the latest COVID-19 situation, we now update our precautionary measures and our service arrangements.
             
             
            Services of the following retail branches have been adjusted as individual staff members were preliminarily tested positive for COVID-19:

            Branch Name Address Closing Date Re-Opening Date
            Hong Kong Island
            Wanchai Branch Shop B on G/F., Johnston Court, 32-34 Johnston Road, Hong Kong 29 September
            (Thursday)
            30 September
            (Friday)
            Kowloon
            Lam Tin Branch Shop No. 5 & 9, G/F., Kai Tin Towers, 51-67C Kai Tin Road, Lam Tin, Kowloon 29 September
            (Thursday)
            30 September
            (Friday)

             

            The Bank has been taking precautionary measures prudently at all branches, including more frequent deep cleaning and disinfection of branch premises on top of the regular daily cleaning schedule, all employees are requested to measure their body temperature before work and to put on surgical masks at work. The Bank always reminds its staff to regularly wash and sanitise their hands. Staff of the Bank would help customers to check body temperature when entering the branches and customers are encouraged to put on surgical masks. Hand sanitizer is offered in branches for use, if needed.

            The Bank is committed to maintaining quality banking services. During the special circumstances, customers are advised to use the Bank’s internet banking to meet their banking needs. For enquiries, please call the Bank’s Customer Service Hotline at 223 95559.

            Please scan the below QR code to visit our website for branches location if necessary:



            2022-09-28

            Bank of Communications (Hong Kong) Announces Branch Service Change Update
            Bank of Communications (Hong Kong) Limited holds the health and safety of our customers and employees in the highest regard. In view of the latest COVID-19 situation, we now update our precautionary measures and our service arrangements.
             
             
            Services of the following retail branch have been adjusted as individual staff member was preliminarily tested positive for COVID-19:

            Branch Name Address Closing Date Re-Opening Date
            Kowloon 

            Mongkok Branch 

            G/F and 1/F, Shun Wah Building, Nos. 735 & 735A Nathan Road, Mongkok, Kowloon

            28 September
            (Wednesday)
            29 September
            (Thursday)
             

            The Bank has been taking precautionary measures prudently at all branches, including more frequent deep cleaning and disinfection of branch premises on top of the regular daily cleaning schedule, all employees are requested to measure their body temperature before work and to put on surgical masks at work. The Bank always reminds its staff to regularly wash and sanitise their hands. Staff of the Bank would help customers to check body temperature when entering the branches and customers are encouraged to put on surgical masks. Hand sanitizer is offered in branches for use, if needed.

            The Bank is committed to maintaining quality banking services. During the special circumstances, customers are advised to use the Bank’s internet banking to meet their banking needs. For enquiries, please call the Bank’s Customer Service Hotline at 223 95559.

            Please scan the below QR code to visit our website for branches location if necessary:



            2022-09-26

            Bank of Communications (Hong Kong) Announces Branch Service Change Update
            Bank of Communications (Hong Kong) Limited holds the health and safety of our customers and employees in the highest regard. In view of the latest COVID-19 situation, we now update our precautionary measures and our service arrangements.
             
             
            Services of the following retail branches have been adjusted as individual staff members were preliminarily tested positive for COVID-19:

            Branch Name Address Closing Date Re-Opening Date
            New Territories

            Nina Tower Wealth

            Management Centre

            Suite 2304 on 23/F, Tower 2, Nina Tower, No. 8, Yeung Uk Road, Tsuen Wan, New Territories 26 September
            (Monday)
            27 September
            (Tuesday)
            Tseung Kwan O Branch Shop Nos. 252A, 252B & 253 on Level 2, Metro City Phase I, Tseung Kwan O, New Territories 26 September
            (Monday)
            27 September
            (Tuesday)
             

            The Bank has been taking precautionary measures prudently at all branches, including more frequent deep cleaning and disinfection of branch premises on top of the regular daily cleaning schedule, all employees are requested to measure their body temperature before work and to put on surgical masks at work. The Bank always reminds its staff to regularly wash and sanitise their hands. Staff of the Bank would help customers to check body temperature when entering the branches and customers are encouraged to put on surgical masks. Hand sanitizer is offered in branches for use, if needed.

            The Bank is committed to maintaining quality banking services. During the special circumstances, customers are advised to use the Bank’s internet banking to meet their banking needs. For enquiries, please call the Bank’s Customer Service Hotline at 223 95559.

            Please scan the below QR code to visit our website for branches location if necessary:



            2022-09-24

            Bank of Communications (Hong Kong) Announces Branch Service Change Update
            Bank of Communications (Hong Kong) Limited holds the health and safety of our customers and employees in the highest regard. In view of the latest COVID-19 situation, we now update our precautionary measures and our service arrangements.
             
             
            Services of the following retail branch have been adjusted as individual staff member was preliminarily tested positive for COVID-19:

            Branch Name Address Closing Date Re-Opening Date
            New Territories 

            Tiu Keng Leng Branch 

            Shops Nos. L2-064 and L2- 065, Level 2, Metro Town, Tiu Keng Leng, New Territories

            24 September
            (Saturday)
            26 September
            (Monday)
             

            The Bank has been taking precautionary measures prudently at all branches, including more frequent deep cleaning and disinfection of branch premises on top of the regular daily cleaning schedule, all employees are requested to measure their body temperature before work and to put on surgical masks at work. The Bank always reminds its staff to regularly wash and sanitise their hands. Staff of the Bank would help customers to check body temperature when entering the branches and customers are encouraged to put on surgical masks. Hand sanitizer is offered in branches for use, if needed.

            The Bank is committed to maintaining quality banking services. During the special circumstances, customers are advised to use the Bank’s internet banking to meet their banking needs. For enquiries, please call the Bank’s Customer Service Hotline at 223 95559.

            Please scan the below QR code to visit our website for branches location if necessary:



            2022-09-19

            Bank of Communications (Hong Kong) Announces Branch Service Change Update
            Bank of Communications (Hong Kong) Limited holds the health and safety of our customers and employees in the highest regard. In view of the latest COVID-19 situation, we now update our precautionary measures and our service arrangements.
             
             
            Services of the following retail branch have been adjusted as individual staff member was preliminarily tested positive for COVID-19:

            Branch Name Address Closing Date Re-Opening Date
            Kowloon

            Hunghom Branch

            Shop A6, G/F., Whampoa Estate Planet Square, 1-3 Tak Man Street, Kowloon

            19 September
            (Monday)
            20 September
            (Tuesday)
             

            The Bank has been taking precautionary measures prudently at all branches, including more frequent deep cleaning and disinfection of branch premises on top of the regular daily cleaning schedule, all employees are requested to measure their body temperature before work and to put on surgical masks at work. The Bank always reminds its staff to regularly wash and sanitise their hands. Staff of the Bank would help customers to check body temperature when entering the branches and customers are encouraged to put on surgical masks. Hand sanitizer is offered in branches for use, if needed.

            The Bank is committed to maintaining quality banking services. During the special circumstances, customers are advised to use the Bank’s internet banking to meet their banking needs. For enquiries, please call the Bank’s Customer Service Hotline at 223 95559.

            Please scan the below QR code to visit our website for branches location if necessary:



            2022-09-15

            System Maintenance Notice – Extension of Suspension Period

            Due to system maintenance of the Bank, Internet Banking Services, Mobile Banking Services, Securities Mobile Application and Corporate Internet Banking Services will be suspended on the following time slot (Hong Kong Time). For details, please refer to the table below:

             Date  From  To  Service Not Available

            September 18, 2022

            (Sunday)

            1:00 a.m 7:00 a.m

            Internet Banking Services*, Mobile Banking Services*, Securities Mobile Application and Corporate Internet Banking Services*#

            *(suspension period will be extended for around 2 hours against the original maintenance schedule 1:00 – 5:00)

             

            The service suspension period may be adjusted subject to the maintenance progress. We reserve the right to adjust the service suspension period without prior notice. Customers are advised to make necessary arrangement/ related payment for the required service in advance. We apologize for any inconvenience caused.

             

            For enquiries, please contact our Customer Services Hotline at (852) 223 95559 during office hours.

            # For enquiries on Corporate Banking Customer Services, please contact our Customer Services Hotline at (852)226 99388 during office hours.

             

             

            Investment involves risk

             

             


            Bank of Communications (Hong Kong) Announces Branch Service Change Update
            Bank of Communications (Hong Kong) Limited holds the health and safety of our customers and employees in the highest regard. In view of the latest COVID-19 situation, we now update our precautionary measures and our service arrangements.
             
             
            Services of the following retail branch have been adjusted as individual staff member was preliminarily tested positive for COVID-19:

            Branch Name Address Closing Date Re-Opening Date
            New Territories

            Kwong Yuen Estate Branch

            Shop Nos. 1 & 2, G/F., Commercial Block 2, Kwong Yuen Shopping Centre, Kwong Yuen Estate, No. 68 Siu Lek Yuen Road, Shatin, New Territories 15 September
            (Thursday)
            16 September
            (Friday)
             

            The Bank has been taking precautionary measures prudently at all branches, including more frequent deep cleaning and disinfection of branch premises on top of the regular daily cleaning schedule, all employees are requested to measure their body temperature before work and to put on surgical masks at work. The Bank always reminds its staff to regularly wash and sanitise their hands. Staff of the Bank would help customers to check body temperature when entering the branches and customers are encouraged to put on surgical masks. Hand sanitizer is offered in branches for use, if needed.

            The Bank is committed to maintaining quality banking services. During the special circumstances, customers are advised to use the Bank’s internet banking to meet their banking needs. For enquiries, please call the Bank’s Customer Service Hotline at 223 95559.

            Please scan the below QR code to visit our website for branches location if necessary:



            2022-09-14

            Bank of Communications (Hong Kong) Announces Branch Service Change Update
            Bank of Communications (Hong Kong) Limited holds the health and safety of our customers and employees in the highest regard. In view of the latest COVID-19 situation, we now update our precautionary measures and our service arrangements.
             
             
            Services of the following retail branch have been adjusted as individual staff member was preliminarily tested positive for COVID-19:

            Branch Name Address Closing Date Re-Opening Date
            Hong Kong Island
            Central District Branch G/F., Far East Consortium Building, 125A Des Voeux Road C., Central, Hong Kong 14 September
            (Wednesday)
            15 September
            (Thursday)
             

            The Bank has been taking precautionary measures prudently at all branches, including more frequent deep cleaning and disinfection of branch premises on top of the regular daily cleaning schedule, all employees are requested to measure their body temperature before work and to put on surgical masks at work. The Bank always reminds its staff to regularly wash and sanitise their hands. Staff of the Bank would help customers to check body temperature when entering the branches and customers are encouraged to put on surgical masks. Hand sanitizer is offered in branches for use, if needed.

            The Bank is committed to maintaining quality banking services. During the special circumstances, customers are advised to use the Bank’s internet banking to meet their banking needs. For enquiries, please call the Bank’s Customer Service Hotline at 223 95559.

            Please scan the below QR code to visit our website for branches location if necessary:



            2022-09-13

            Bank of Communications (Hong Kong) Announces Branch Service Change Update
            Bank of Communications (Hong Kong) Limited holds the health and safety of our customers and employees in the highest regard. In view of the latest COVID-19 situation, we now update our precautionary measures and our service arrangements.
             
             
            Services of the following retail branch have been adjusted as individual staff member was preliminarily tested positive for COVID-19:

            Branch Name Address Closing Date Re-Opening Date
            Hong Kong Island
            Taikoo Shing Branch Shop 38, G/F., CityPlaza 2, 18 Taikoo Shing Road, Hong Kong 13 September
            (Tuesday)
            14 September
            (Wednesday)
             

            The Bank has been taking precautionary measures prudently at all branches, including more frequent deep cleaning and disinfection of branch premises on top of the regular daily cleaning schedule, all employees are requested to measure their body temperature before work and to put on surgical masks at work. The Bank always reminds its staff to regularly wash and sanitise their hands. Staff of the Bank would help customers to check body temperature when entering the branches and customers are encouraged to put on surgical masks. Hand sanitizer is offered in branches for use, if needed.

            The Bank is committed to maintaining quality banking services. During the special circumstances, customers are advised to use the Bank’s internet banking to meet their banking needs. For enquiries, please call the Bank’s Customer Service Hotline at 223 95559.

            Please scan the below QR code to visit our website for branches location if necessary:



            2022-09-08

            Bank of Communications (Hong Kong) Announces Branch Service Change Update
            Bank of Communications (Hong Kong) Limited holds the health and safety of our customers and employees in the highest regard. In view of the latest COVID-19 situation, we now update our precautionary measures and our service arrangements.
             
             
            Services of the following retail branches have been adjusted as individual staff members were preliminarily tested positive for COVID-19:

            Branch Name Address Closing Date Re-Opening Date
            Hong Kong Island
            Aberdeen Branch Shop 3, G/F, 2/4 & 14/16 Nam Ning Street, Aberdeen Centre (Site 4), Aberdeen, Hong Kong 8 September
            (Thursday)
            9 September
            (Friday)
            New Territories
            Tuen Mun Branch Shops 7-8 on G/F, Castle Peak Lin Won Building, 2-4 Yan Ching Street, Tuen Mun, New Territories 8 September
            (Thursday)
            9 September
            (Friday)

             

            The Bank has been taking precautionary measures prudently at all branches, including more frequent deep cleaning and disinfection of branch premises on top of the regular daily cleaning schedule, all employees are requested to measure their body temperature before work and to put on surgical masks at work. The Bank always reminds its staff to regularly wash and sanitise their hands. Staff of the Bank would help customers to check body temperature when entering the branches and customers are encouraged to put on surgical masks. Hand sanitizer is offered in branches for use, if needed.

            The Bank is committed to maintaining quality banking services. During the special circumstances, customers are advised to use the Bank’s internet banking to meet their banking needs. For enquiries, please call the Bank’s Customer Service Hotline at 223 95559.

            Please scan the below QR code to visit our website for branches location if necessary:



            2022-09-07

            Bank of Communications (Hong Kong) Announces Branch Service Change Update
            Bank of Communications (Hong Kong) Limited holds the health and safety of our customers and employees in the highest regard. In view of the latest COVID-19 situation, we now update our precautionary measures and our service arrangements.
             
             
            Services of the following retail branch have been adjusted as individual staff member was preliminarily tested positive for COVID-19:

            Branch Name Address Closing Date Re-Opening Date
            New Territories
            Ma On Shan Branch Shop Nos. 303-304, Level 3, Ma On Shan Plaza, 608 Sai Sha Road, Ma On Shan, New Territories 7 September
            (Wednesday)
            8 September
            (Thursday)
             

            The Bank has been taking precautionary measures prudently at all branches, including more frequent deep cleaning and disinfection of branch premises on top of the regular daily cleaning schedule, all employees are requested to measure their body temperature before work and to put on surgical masks at work. The Bank always reminds its staff to regularly wash and sanitise their hands. Staff of the Bank would help customers to check body temperature when entering the branches and customers are encouraged to put on surgical masks. Hand sanitizer is offered in branches for use, if needed.

            The Bank is committed to maintaining quality banking services. During the special circumstances, customers are advised to use the Bank’s internet banking to meet their banking needs. For enquiries, please call the Bank’s Customer Service Hotline at 223 95559.

            Please scan the below QR code to visit our website for branches location if necessary:



            2022-09-06

            Bank of Communications (Hong Kong) Announces Branch Service Change Update
            Bank of Communications (Hong Kong) Limited holds the health and safety of our customers and employees in the highest regard. In view of the latest COVID-19 situation, we now update our precautionary measures and our service arrangements.
             
             
            Services of the following retail branches have been adjusted as individual staff members were preliminarily tested positive for COVID-19:

            Branch Name Address Closing Date Re-Opening Date
            Hong Kong Island
            Siu Sai Wan Branch Shop No. 217A-217B, Siu Sai Wan Plaza, Siu Sai Wan Estate, Hong Kong 6 September
            (Tuesday)
            7 September
            (Wednesday)
            Kennedy Town Branch G/F., 113-119 Belcher's Street, Kennedy Town, Hong Kong 6 September
            (Tuesday)
            7 September
            (Wednesday)
            Kowloon
            Jordan Road Branch 1/F., Booman Building, 37U Jordan Road, Kowloon 6 September
            (Tuesday)
            7 September
            (Wednesday)
            New Territories
            Tseung Kwan O Branch Shop Nos. 252A, 252B & 253 on Level 2, Metro City Phase I, Tseung Kwan O, New Territories 6 September
            (Tuesday)
            7 September
            (Wednesday)
             

            The Bank has been taking precautionary measures prudently at all branches, including more frequent deep cleaning and disinfection of branch premises on top of the regular daily cleaning schedule, all employees are requested to measure their body temperature before work and to put on surgical masks at work. The Bank always reminds its staff to regularly wash and sanitise their hands. Staff of the Bank would help customers to check body temperature when entering the branches and customers are encouraged to put on surgical masks. Hand sanitizer is offered in branches for use, if needed.

            The Bank is committed to maintaining quality banking services. During the special circumstances, customers are advised to use the Bank’s internet banking to meet their banking needs. For enquiries, please call the Bank’s Customer Service Hotline at 223 95559.

            Please scan the below QR code to visit our website for branches location if necessary:



            2022-09-05

            Bank of Communications (Hong Kong) Announces Branch Service Change Update
            Bank of Communications (Hong Kong) Limited holds the health and safety of our customers and employees in the highest regard. In view of the latest COVID-19 situation, we now update our precautionary measures and our service arrangements.
             
             
            Services of the following retail branch have been adjusted as individual staff member was preliminarily tested positive for COVID-19:

            Branch Name Address Closing Date Re-Opening Date
            New Territories
            Kwong Yuen Estate Branch Shops Nos. 1 & 2, G/F., Commercial Block 2, Kwong Yuen Shopping Centre, Kwong Yuen Estate, No. 68 Siu Lek Yuen Road, Shatin, New Territories 5 September
            (Monday)
            6 September
            (Tuesday)
             

            The Bank has been taking precautionary measures prudently at all branches, including more frequent deep cleaning and disinfection of branch premises on top of the regular daily cleaning schedule, all employees are requested to measure their body temperature before work and to put on surgical masks at work. The Bank always reminds its staff to regularly wash and sanitise their hands. Staff of the Bank would help customers to check body temperature when entering the branches and customers are encouraged to put on surgical masks. Hand sanitizer is offered in branches for use, if needed.

            The Bank is committed to maintaining quality banking services. During the special circumstances, customers are advised to use the Bank’s internet banking to meet their banking needs. For enquiries, please call the Bank’s Customer Service Hotline at 223 95559.

            Please scan the below QR code to visit our website for branches location if necessary:



            2022-09-03

            Bank of Communications (Hong Kong) Announces Branch Service Change Update
            Bank of Communications (Hong Kong) Limited holds the health and safety of our customers and employees in the highest regard. In view of the latest COVID-19 situation, we now update our precautionary measures and our service arrangements.
             
             
            Services of the following retail branches have been adjusted as individual staff members were preliminarily tested positive for COVID-19:

            Branch Name Address Closing Date Re-Opening Date
            Hong Kong Island
            Kennedy Town Branch G/F., 113-119 Belcher's Street, Kennedy Town, Hong Kong 3 September
            (Saturday)
            5 September
            (Monday)
            Taikoo Shing Branch Shop 38, G/F., CityPlaza 2, 18 Taikoo Shing Road, Hong Kong 3 September
            (Saturday)
            5 September
            (Monday)
             

            The Bank has been taking precautionary measures prudently at all branches, including more frequent deep cleaning and disinfection of branch premises on top of the regular daily cleaning schedule, all employees are requested to measure their body temperature before work and to put on surgical masks at work. The Bank always reminds its staff to regularly wash and sanitise their hands. Staff of the Bank would help customers to check body temperature when entering the branches and customers are encouraged to put on surgical masks. Hand sanitizer is offered in branches for use, if needed.

            The Bank is committed to maintaining quality banking services. During the special circumstances, customers are advised to use the Bank’s internet banking to meet their banking needs. For enquiries, please call the Bank’s Customer Service Hotline at 223 95559.

            Please scan the below QR code to visit our website for branches location if necessary:



            2022-09-01

            Bank of Communications (Hong Kong) Announces Branch Service Change Update
            Bank of Communications (Hong Kong) Limited holds the health and safety of our customers and employees in the highest regard. In view of the latest COVID-19 situation, we now update our precautionary measures and our service arrangements.
             
             
            Services of the following retail branch have been adjusted as individual staff member was preliminarily tested positive for COVID-19:

            Branch Name Address Closing Date Re-Opening Date
            New Territories
            Sha Tsui Road Branch Shops Nos. 3-5 on G/F., Kwong Ming Building, 120-130 Sha Tsui Road, Tsuen Wan, New Territories 1 September
            (Thursday)
            2 September
            (Friday)
             

            The Bank has been taking precautionary measures prudently at all branches, including more frequent deep cleaning and disinfection of branch premises on top of the regular daily cleaning schedule, all employees are requested to measure their body temperature before work and to put on surgical masks at work. The Bank always reminds its staff to regularly wash and sanitise their hands. Staff of the Bank would help customers to check body temperature when entering the branches and customers are encouraged to put on surgical masks. Hand sanitizer is offered in branches for use, if needed.

            The Bank is committed to maintaining quality banking services. During the special circumstances, customers are advised to use the Bank’s internet banking to meet their banking needs. For enquiries, please call the Bank’s Customer Service Hotline at 223 95559.

            Please scan the below QR code to visit our website for branches location if necessary:



            2022-08-30

            Bank of Communications (Hong Kong) Announces Branch Service Change Update
            Bank of Communications (Hong Kong) Limited holds the health and safety of our customers and employees in the highest regard. In view of the latest COVID-19 situation, we now update our precautionary measures and our service arrangements.
             
             
            Services of the following retail branches have been adjusted as individual staff members were preliminarily tested positive for COVID-19:

            Branch Name Address Closing Date Re-Opening Date
            Hong Kong Island
            Business Department Unit B B/F & G/F, Unit C G/F, Wheelock House, 20 Pedder Street, Central, Hong Kong 30 August
            (Tuesday)
            31 August
            (Wednesday)
            Kowloon
            Tokwawan Branch Shop 1-3, G/F., Ocean Mansion, 370-376 Ma Tau Wai Road, Tokwawan, Kowloon 30 August
            (Tuesday)
            31 August
            (Wednesday)
            New Territories
            Market Street Branch G/F., 49-55 Tsuen Wan Market Street, Tsuen Wan, New Territories 30 August
            (Tuesday)
            31 August
            (Wednesday)
            Tai Po Branch Shop No. 1, 2, 26 & 27, G/F., Wing Fai Plaza, 29-35 Ting Kok Road, Tai Po, New Territories 30 August
            (Tuesday)
            31 August
            (Wednesday)
             

            The Bank has been taking precautionary measures prudently at all branches, including more frequent deep cleaning and disinfection of branch premises on top of the regular daily cleaning schedule, all employees are requested to measure their body temperature before work and to put on surgical masks at work. The Bank always reminds its staff to regularly wash and sanitise their hands. Staff of the Bank would help customers to check body temperature when entering the branches and customers are encouraged to put on surgical masks. Hand sanitizer is offered in branches for use, if needed.

            The Bank is committed to maintaining quality banking services. During the special circumstances, customers are advised to use the Bank’s internet banking to meet their banking needs. For enquiries, please call the Bank’s Customer Service Hotline at 223 95559.

            Please scan the below QR code to visit our website for branches location if necessary:



            2022-08-26

            Bank of Communications (Hong Kong) Announces Branch Service Change Update
            Bank of Communications (Hong Kong) Limited holds the health and safety of our customers and employees in the highest regard. In view of the latest COVID-19 situation, we now update our precautionary measures and our service arrangements.
             
             
            Services of the following retail branch have been adjusted as individual staff member was preliminarily tested positive for COVID-19:

            Branch Name Address Closing Date Re-Opening Date
            New Territories

            Nina Tower Wealth Management Centre

            Suite 2304 on 23/F, Tower 2, Nina Tower, No. 8, Yeung Uk Road, Tsuen Wan, New Territories 26 August
            (Friday)
            27 August
            (Saturday)
             

            The Bank has been taking precautionary measures prudently at all branches, including more frequent deep cleaning and disinfection of branch premises on top of the regular daily cleaning schedule, all employees are requested to measure their body temperature before work and to put on surgical masks at work. The Bank always reminds its staff to regularly wash and sanitise their hands. Staff of the Bank would help customers to check body temperature when entering the branches and customers are encouraged to put on surgical masks. Hand sanitizer is offered in branches for use, if needed.

            The Bank is committed to maintaining quality banking services. During the special circumstances, customers are advised to use the Bank’s internet banking to meet their banking needs. For enquiries, please call the Bank’s Customer Service Hotline at 223 95559.

            Please scan the below QR code to visit our website for branches location if necessary:



            2022-08-24

            Bank of Communications (Hong Kong) Announces Branch Service Change Update
            Bank of Communications (Hong Kong) Limited holds the health and safety of our customers and employees in the highest regard. In view of the latest COVID-19 situation, we now update our precautionary measures and our service arrangements.
             
             
            Services of the following retail branches have been adjusted as individual staff members were preliminarily tested positive for COVID-19

            Branch Name Address Closing Date Re-Opening Date
            Hong Kong Island
            Siu Sai Wan Branch Shop No. 217A-217B, Siu Sai Wan Plaza, Siu Sai Wan Estate, Hong Kong 24 August
            (Wednesday)
            25 August
            (Thursday)
            Shau Kei Wan Branch Shop 2-3, G/F., Tung Fai Building, 161-165 Shau Kei Wan Main Street East, Hong Kong 24 August
            (Wednesday)
            25 August
            (Thursday)
             

            The Bank has been taking precautionary measures prudently at all branches, including more frequent deep cleaning and disinfection of branch premises on top of the regular daily cleaning schedule, all employees are requested to measure their body temperature before work and to put on surgical masks at work. The Bank always reminds its staff to regularly wash and sanitise their hands. Staff of the Bank would help customers to check body temperature when entering the branches and customers are encouraged to put on surgical masks. Hand sanitizer is offered in branches for use, if needed.

            The Bank is committed to maintaining quality banking services. During the special circumstances, customers are advised to use the Bank’s internet banking to meet their banking needs. For enquiries, please call the Bank’s Customer Service Hotline at 223 95559.

            Please scan the below QR code to visit our website for branches location if necessary:



            2022-08-23

            Bank of Communications (Hong Kong) Announces Branch Service Change Update
            Bank of Communications (Hong Kong) Limited holds the health and safety of our customers and employees in the highest regard. In view of the latest COVID-19 situation, we now update our precautionary measures and our service arrangements.
             
             
            Services of the following retail branch have been adjusted as individual staff member was preliminarily tested positive for COVID-19:

            Branch Name Address Closing Date Re-Opening Date
            Hong Kong Island
            Business Department Unit B B/F & G/F, Unit C G/F, Wheelock House, 20 Pedder Street, Central, Hong Kong 23 August
            (Tuesday)
            24 August
            (Wednesday)
             

            The Bank has been taking precautionary measures prudently at all branches, including more frequent deep cleaning and disinfection of branch premises on top of the regular daily cleaning schedule, all employees are requested to measure their body temperature before work and to put on surgical masks at work. The Bank always reminds its staff to regularly wash and sanitise their hands. Staff of the Bank would help customers to check body temperature when entering the branches and customers are encouraged to put on surgical masks. Hand sanitizer is offered in branches for use, if needed.

            The Bank is committed to maintaining quality banking services. During the special circumstances, customers are advised to use the Bank’s internet banking to meet their banking needs. For enquiries, please call the Bank’s Customer Service Hotline at 223 95559.

            Please scan the below QR code to visit our website for branches location if necessary:



            2022-08-22

            Subscription Channels for Silver Bond issued by The Government of The Hong Kong Special Administrative Region

            Subscription Channels for Silver Bond issued by The Government of The Hong Kong Special Administrative Region

             

            From 23 August 2022 9:00 a.m. till 2 September 2022 2:00 p.m., customers, who subscribe the Government of Hong Kong Special Administrative Region Silver Bond through our branches, internet banking, mobile banking or subscription hotline, will enjoy 7 fee waiver including Subscription Handling Fee, Buy Transaction Fee, Sell Transaction Fee, Redemption Fee at maturity, Custodian Fee, Cash Collection Fee and Service charge for Transfer In of bond. (Service charge for Transfer Out of bond is applied (if applicable), please refer to “Charges of Retail Banking Services” for details). Investment involves risks. Please click here for details.



            2022-08-17

            Bank of Communications (Hong Kong) Announces Branch Service Change Update
            Bank of Communications (Hong Kong) Limited holds the health and safety of our customers and employees in the highest regard. In view of the latest COVID-19 situation, we now update our precautionary measures and our service arrangements.
             
             
            Services of the following retail branches have been adjusted as individual staff members were preliminarily tested positive for COVID-19:

            Branch Name Address Closing Date Re-Opening Date
            Kowloon
            Hunghom Branch Shop A6, G/F., Whampoa Estate Planet Square, 1-3 Tak Man Street, Kowloon 17 August
            (Wednesday)
            18 August
            (Thursday)
            New Territories
            Shatin City One Branch Shop 188, 1/F., Fortune City One, City One Shatin, New Territories 17 August
            (Wednesday)
            18 August
            (Thursday)

             

            The Bank has been taking precautionary measures prudently at all branches, including more frequent deep cleaning and disinfection of branch premises on top of the regular daily cleaning schedule, all employees are requested to measure their body temperature before work and to put on surgical masks at work. The Bank always reminds its staff to regularly wash and sanitise their hands. Staff of the Bank would help customers to check body temperature when entering the branches and customers are encouraged to put on surgical masks. Hand sanitizer is offered in branches for use, if needed.

            The Bank is committed to maintaining quality banking services. During the special circumstances, customers are advised to use the Bank’s internet banking to meet their banking needs. For enquiries, please call the Bank’s Customer Service Hotline at 223 95559.

            Please scan the below QR code to visit our website for branches location if necessary:



            2022-08-16

            Bank of Communications (Hong Kong) Announces Branch Service Change Update
            Bank of Communications (Hong Kong) Limited holds the health and safety of our customers and employees in the highest regard. In view of the latest COVID-19 situation, we now update our precautionary measures and our service arrangements.
             
             
            Services of the following retail branches have been adjusted as individual staff members were preliminarily tested positive for COVID-19:

            Branch Name Address Closing Date Re-Opening Date
            Hong Kong Island
            Business Department Unit B B/F & G/F, Unit C G/F, Wheelock House, 20 Pedder Street, Central, Hong Kong 16 August
            (Tuesday)
            17 August
            (Wednesday)
            New Territories
            Yuen Long Branch Shop 2B, G/F, Man Yu Building, 2-14 Tai Fung Street, Yuen Long, New Territories 16 August
            (Tuesday)
            17 August
            (Wednesday)
             

            The Bank has been taking precautionary measures prudently at all branches, including more frequent deep cleaning and disinfection of branch premises on top of the regular daily cleaning schedule, all employees are requested to measure their body temperature before work and to put on surgical masks at work. The Bank always reminds its staff to regularly wash and sanitise their hands. Staff of the Bank would help customers to check body temperature when entering the branches and customers are encouraged to put on surgical masks. Hand sanitizer is offered in branches for use, if needed.

            The Bank is committed to maintaining quality banking services. During the special circumstances, customers are advised to use the Bank’s internet banking to meet their banking needs. For enquiries, please call the Bank’s Customer Service Hotline at 223 95559.

            Please scan the below QR code to visit our website for branches location if necessary:



            2022-08-15

            Bank of Communications (Hong Kong) Announces Branch Service Change Update
            Bank of Communications (Hong Kong) Limited holds the health and safety of our customers and employees in the highest regard. In view of the latest COVID-19 situation, we now update our precautionary measures and our service arrangements.
             
             
            Services of the following retail branch have been adjusted as individual staff member was preliminarily tested positive for COVID-19:

            Branch Name Address Closing Date Re-Opening Date
            Hong Kong Island
            Wanchai Branch Shop B on G/F., Johnston Court, 32-34 Johnston Road, Hong Kong 15 August
            (Monday)
            16 August
            (Tuesday)
             

            The Bank has been taking precautionary measures prudently at all branches, including more frequent deep cleaning and disinfection of branch premises on top of the regular daily cleaning schedule, all employees are requested to measure their body temperature before work and to put on surgical masks at work. The Bank always reminds its staff to regularly wash and sanitise their hands. Staff of the Bank would help customers to check body temperature when entering the branches and customers are encouraged to put on surgical masks. Hand sanitizer is offered in branches for use, if needed.

            The Bank is committed to maintaining quality banking services. During the special circumstances, customers are advised to use the Bank’s internet banking to meet their banking needs. For enquiries, please call the Bank’s Customer Service Hotline at 223 95559.

            Please scan the below QR code to visit our website for branches location if necessary:



            2022-08-12

            Bank of Communications (Hong Kong) Announces Branch Service Change Update
            Bank of Communications (Hong Kong) Limited holds the health and safety of our customers and employees in the highest regard. In view of the latest COVID-19 situation, we now update our precautionary measures and our service arrangements.
             
             
            Services of the following retail branch have been adjusted as individual staff member was preliminarily tested positive for COVID-19:

            Branch Name Address Closing Date Re-Opening Date
            Hong Kong Island
            Hennessy Road Branch G/F., Bank of Communications Building., 368 Hennessy Road, Hong Kong 12 August
            (Friday)
            13 August
            (Saturday)
             

            The Bank has been taking precautionary measures prudently at all branches, including more frequent deep cleaning and disinfection of branch premises on top of the regular daily cleaning schedule, all employees are requested to measure their body temperature before work and to put on surgical masks at work. The Bank always reminds its staff to regularly wash and sanitise their hands. Staff of the Bank would help customers to check body temperature when entering the branches and customers are encouraged to put on surgical masks. Hand sanitizer is offered in branches for use, if needed.

            The Bank is committed to maintaining quality banking services. During the special circumstances, customers are advised to use the Bank’s internet banking to meet their banking needs. For enquiries, please call the Bank’s Customer Service Hotline at 223 95559.

            Please scan the below QR code to visit our website for branches location if necessary:



            2022-08-05

            Optimizing of statement service for Precious Metals And FX Margin Trading Services

            To provide better and more efficient banking services to customers, starting from August 24, 2022, Bank of Communications (Hong Kong) Ltd. will optimize the statement service for Precious Metals And FX Margin Trading Services. Please click here to download the relevant “Customer Notice”.


            Bank of Communications (Hong Kong) Announces Branch Service Change Update
            Bank of Communications (Hong Kong) Limited holds the health and safety of our customers and employees in the highest regard. In view of the latest COVID-19 situation, we now update our precautionary measures and our service arrangements.
             
             
            Services of the following retail branches have been adjusted as individual staff members were preliminarily tested positive for COVID-19:

            Branch Name Address Closing Date Re-Opening Date
            Hong Kong Island
            Hennessy Road Branch G/F., Bank of Communications Building., 368 Hennessy Road, Hong Kong 12 August
            (Friday)
            13 August
            (Saturday)
             

            The Bank has been taking precautionary measures prudently at all branches, including more frequent deep cleaning and disinfection of branch premises on top of the regular daily cleaning schedule, all employees are requested to measure their body temperature before work and to put on surgical masks at work. The Bank always reminds its staff to regularly wash and sanitise their hands. Staff of the Bank would help customers to check body temperature when entering the branches and customers are encouraged to put on surgical masks. Hand sanitizer is offered in branches for use, if needed.

            The Bank is committed to maintaining quality banking services. During the special circumstances, customers are advised to use the Bank’s internet banking to meet their banking needs. For enquiries, please call the Bank’s Customer Service Hotline at 223 95559.

            Please scan the below QR code to visit our website for branches location if necessary:



            2022-08-03

            Bank of Communications (Hong Kong) Announces Branch Service Change Update
            Bank of Communications (Hong Kong) Limited holds the health and safety of our customers and employees in the highest regard. In view of the latest COVID-19 situation, we now update our precautionary measures and our service arrangements.
             
             
            Services of the following retail branches have been adjusted as individual staff members were preliminarily tested positive for COVID-19:

            Branch Name Address Closing Date Re-Opening Date
            Kowloon
            Jordan Road Branch 1/F., Booman Building, 37U Jordan Road, Kowloon 3 August
            (Wednesday)
            4 August
            (Thursday)
            Hunghom Branch Shop A6, G/F., Whampoa Estate Planet Square, 1-3 Tak Man Street, Kowloon 3 August
            (Wednesday)
            4 August
            (Thursday)
             

            The Bank has been taking precautionary measures prudently at all branches, including more frequent deep cleaning and disinfection of branch premises on top of the regular daily cleaning schedule, all employees are requested to measure their body temperature before work and to put on surgical masks at work. The Bank always reminds its staff to regularly wash and sanitise their hands. Staff of the Bank would help customers to check body temperature when entering the branches and customers are encouraged to put on surgical masks. Hand sanitizer is offered in branches for use, if needed.

            The Bank is committed to maintaining quality banking services. During the special circumstances, customers are advised to use the Bank’s internet banking to meet their banking needs. For enquiries, please call the Bank’s Customer Service Hotline at 223 95559.

            Please scan the below QR code to visit our website for branches location if necessary:



            2022-08-02

            Bank of Communications (Hong Kong) Announces Branch Service Change Update
            Bank of Communications (Hong Kong) Limited holds the health and safety of our customers and employees in the highest regard. In view of the latest COVID-19 situation, we now update our precautionary measures and our service arrangements.
             
             
            Services of the following retail branch have been adjusted as individual staff member was preliminarily tested positive for COVID-19:

            Branch Name Address Closing Date Re-Opening Date
            Hong Kong Island
            North Point Branch
            Shops Nos. 1-4 on G/F., Maylun Apartments, 442-456 King's Road, North Point, Hong Kong 2 August
            (Tuesday)
            3 August
            (Wednesday)
            Portion B of Shop 13, G/F, King's Tower, No. 480 King's Road, North Point, Hong Kong
             

            The Bank has been taking precautionary measures prudently at all branches, including more frequent deep cleaning and disinfection of branch premises on top of the regular daily cleaning schedule, all employees are requested to measure their body temperature before work and to put on surgical masks at work. The Bank always reminds its staff to regularly wash and sanitise their hands. Staff of the Bank would help customers to check body temperature when entering the branches and customers are encouraged to put on surgical masks. Hand sanitizer is offered in branches for use, if needed.

            The Bank is committed to maintaining quality banking services. During the special circumstances, customers are advised to use the Bank’s internet banking to meet their banking needs. For enquiries, please call the Bank’s Customer Service Hotline at 223 95559.

            Please scan the below QR code to visit our website for branches location if necessary:



            2022-08-01

            Bank of Communications (Hong Kong) Announces Branch Service Change Update
            Bank of Communications (Hong Kong) Limited holds the health and safety of our customers and employees in the highest regard. In view of the latest COVID-19 situation, we now update our precautionary measures and our service arrangements.
             
             
            Services of the following retail branch have been adjusted as individual staff member was preliminarily tested positive for COVID-19:

            Branch Name Address Closing Date Re-Opening Date
            Hong Kong Island
            Business Department Unit B B/F & G/F, Unit C G/F, Wheelock House, 20 Pedder Street, Central, Hong Kong 1 August
            (Monday)
            2 August
            (Tuesday)
             

            The Bank has been taking precautionary measures prudently at all branches, including more frequent deep cleaning and disinfection of branch premises on top of the regular daily cleaning schedule, all employees are requested to measure their body temperature before work and to put on surgical masks at work. The Bank always reminds its staff to regularly wash and sanitise their hands. Staff of the Bank would help customers to check body temperature when entering the branches and customers are encouraged to put on surgical masks. Hand sanitizer is offered in branches for use, if needed.

            The Bank is committed to maintaining quality banking services. During the special circumstances, customers are advised to use the Bank’s internet banking to meet their banking needs. For enquiries, please call the Bank’s Customer Service Hotline at 223 95559.

            Please scan the below QR code to visit our website for branches location if necessary:



            2022-07-29

            Bank of Communications (Hong Kong) Announces Branch Service Change Update
            Bank of Communications (Hong Kong) Limited holds the health and safety of our customers and employees in the highest regard. In view of the latest COVID-19 situation, we now update our precautionary measures and our service arrangements.
             
             
            Services of the following retail branches have been adjusted as individual staff members were preliminarily tested positive for COVID-19:

            Branch Name Address Closing Date Re-Opening Date
            Kowloon
            Jordan Road Branch 1/F., Booman Building, 37U Jordan Road, Kowloon 26 July (Tuesday) 29 July (Friday)
            New Territories
            Market Street Branch G/F., 49-55 Tsuen Wan Market Street, Tsuen Wan, New Territories 28 July (Thursday) 1 August (Monday)
            Sheung Shui Branch Shops 1010-1014, G/F., Sheung Shui Centre, Sheung Shui, New Territories 28 July (Thursday) 1 August (Monday)
            Tuen Mun Branch Shops 7-8 on G/F, Castle Peak Lin Won Building, 2-4 Yan Ching Street, Tuen Mun, New Territories 29 July (Friday) 1 August (Monday)
             

            The Bank has been taking precautionary measures prudently at all branches, including more frequent deep cleaning and disinfection of branch premises on top of the regular daily cleaning schedule, all employees are requested to measure their body temperature before work and to put on surgical masks at work. The Bank always reminds its staff to regularly wash and sanitise their hands. Staff of the Bank would help customers to check body temperature when entering the branches and customers are encouraged to put on surgical masks. Hand sanitizer is offered in branches for use, if needed.

            The Bank is committed to maintaining quality banking services. During the special circumstances, customers are advised to use the Bank’s internet banking to meet their banking needs. For enquiries, please call the Bank’s Customer Service Hotline at 223 95559.

            Please scan the below QR code to visit our website for branches location if necessary:


            Winner List of 2022 Q1 Internet Banking Services Reward Campaign Online Transaction Lucky Lottery
            For the winner list of 2022 Q1 Internet Banking Services Reward Campaign Online Transaction Lucky Lottery, please click here.
            Notice of adjustment of General Terms and Conditions for Banking Services
            With effect from 29 August 2022, our General Terms & Conditions for Banking Services, Terms and Conditions for General Investment Services and Charges of Retail Banking Services will be adjusted, please click here to download the “Customer Notice” and please click here to download the Personal Data (Privacy) Ordinance.


            2022-07-28

            Bank of Communications (Hong Kong) Announces Branch Service Change Update
            Bank of Communications (Hong Kong) Limited holds the health and safety of our customers and employees in the highest regard. In view of the latest COVID-19 situation, we now update our precautionary measures and our service arrangements.
             
             
            Services of the following retail branches have been adjusted as individual staff members were preliminarily tested positive for COVID-19:

            Branch Name Address Closing Date Re-Opening Date
            Kowloon
            Jordan Road Branch 1/F., Booman Building, 37U Jordan Road, Kowloon 26 July (Tuesday) 29 July (Friday)
            New Territories
            Market Street Branch G/F., 49-55 Tsuen Wan Market Street, Tsuen Wan, New Territories 28 July (Thursday) 1 August (Monday)
            Sheung Shui Branch Shops 1010-1014, G/F., Sheung Shui Centre, Sheung Shui, New Territories 28 July (Thursday) 1 August (Monday)
             

            The Bank has been taking precautionary measures prudently at all branches, including more frequent deep cleaning and disinfection of branch premises on top of the regular daily cleaning schedule, all employees are requested to measure their body temperature before work and to put on surgical masks at work. The Bank always reminds its staff to regularly wash and sanitise their hands. Staff of the Bank would help customers to check body temperature when entering the branches and customers are encouraged to put on surgical masks. Hand sanitizer is offered in branches for use, if needed.

            The Bank is committed to maintaining quality banking services. During the special circumstances, customers are advised to use the Bank’s internet banking to meet their banking needs. For enquiries, please call the Bank’s Customer Service Hotline at 223 95559.

            Please scan the below QR code to visit our website for branches location if necessary:



            2022-07-26

            Bank of Communications (Hong Kong) Announces Branch Service Change Update
            Bank of Communications (Hong Kong) Limited holds the health and safety of our customers and employees in the highest regard. In view of the latest COVID-19 situation, we now update our precautionary measures and our service arrangements.
             
             
            Services of the following retail branches have been adjusted as follow as the staff members were preliminarily tested positive for COVID-19:

            Branch Name Address Closing Date Re-Opening Date
            Hong Kong Island
            Shau Kei Wan Branch Shop 2-3, G/F., Tung Fai Building, 161-165 Shau Kei Wan Main Street East, Hong Kong 26 July (Tuesday) 27 July (Wednesday)
            Kowloon
            Jordan Road Branch 1/F., Booman Building, 37U Jordan Road, Kowloon 26 July (Tuesday) 29 July (Friday)
             

            The Bank has been taking precautionary measures prudently at all branches, including more frequent deep cleaning and disinfection of branch premises on top of the regular daily cleaning schedule, all employees are requested to measure their body temperature before work and to put on surgical masks at work. The Bank always reminds its staff to regularly wash and sanitise their hands. Staff of the Bank would help customers to check body temperature when entering the branches and customers are encouraged to put on surgical masks. Hand sanitizer is offered in branches for use, if needed.

            The Bank is committed to maintaining quality banking services. During the special circumstances, customers are advised to use the Bank’s internet banking to meet their banking needs. For enquiries, please call the Bank’s Customer Service Hotline at 223 95559.

            Please scan the below QR code to visit our website for branches location if necessary:



            2022-07-25

            Bank of Communications (Hong Kong) Announces Branch Service Change Update
            Bank of Communications (Hong Kong) Limited holds the health and safety of our customers and employees in the highest regard. In view of the latest COVID-19 situation, we now update our precautionary measures and our service arrangements.
             
             
            Services of the following retail branch will be suspended on 26 July (Tuesday) as a staff member was preliminarily tested positive for COVID-19 and will be resumed on 27 July (Wednesday) onwards :

            Branch Name Address
            Hong Kong Island
            Shau Kei Wan Branch
            Shop 2-3, G/F., Tung Fai Building, 161-165 Shau Kei Wan Main Street East, Hong Kong
             

            The Bank has been taking precautionary measures prudently at all branches, including more frequent deep cleaning and disinfection of branch premises on top of the regular daily cleaning schedule, all employees are requested to measure their body temperature before work and to put on surgical masks at work. The Bank always reminds its staff to regularly wash and sanitise their hands. Staff of the Bank would help customers to check body temperature when entering the branches and customers are encouraged to put on surgical masks. Hand sanitizer is offered in branches for use, if needed.

            The Bank is committed to maintaining quality banking services. During the special circumstances, customers are advised to use the Bank’s internet banking to meet their banking needs. For enquiries, please call the Bank’s Customer Service Hotline at 223 95559.

            Please scan the below QR code to visit our website for branches location if necessary:



            2022-07-22

            Bank of Communications (Hong Kong) Announces Branch Service Change Update
            Bank of Communications (Hong Kong) Limited holds the health and safety of our customers and employees in the highest regard. In view of the latest COVID-19 situation, we now update our precautionary measures and our service arrangements.
             
             
            Services of the following retail branch have been suspended with effect from 22 July (Friday) until 23 July (Saturday) as a staff member was preliminarily tested positive for COVID-19 and will be resumed from 25 July (Monday) onwards :

            Branch Name Address
            Hong Kong Island
            Hennessy Road Branch
            G/F., Bank of Communications Building., 368 Hennessy Road, Hong Kong
             

            The Bank has been taking precautionary measures prudently at all branches, including more frequent deep cleaning and disinfection of branch premises on top of the regular daily cleaning schedule, all employees are requested to measure their body temperature before work and to put on surgical masks at work. The Bank always reminds its staff to regularly wash and sanitise their hands. Staff of the Bank would help customers to check body temperature when entering the branches and customers are encouraged to put on surgical masks. Hand sanitizer is offered in branches for use, if needed.

            The Bank is committed to maintaining quality banking services. During the special circumstances, customers are advised to use the Bank’s internet banking to meet their banking needs. For enquiries, please call the Bank’s Customer Service Hotline at 223 95559.

            Please scan the below QR code to visit our website for branches location if necessary:



            2022-07-19

            Bank of Communications (Hong Kong) Announces Branch Service Change Update
            Bank of Communications (Hong Kong) Limited holds the health and safety of our customers and employees in the highest regard. In view of the latest COVID-19 situation, we now update our precautionary measures and our service arrangements.
             
             
            Services of the following retail branch will be resumed from 20 July (Wednesday) onwards :
            Branch Name Address
            Kowloon
            Tokwawan Branch
            Shop 1-3, G/F., Ocean Mansion, 370-376 Ma Tau Wai Road, Tokwawan, Kowloon
             

            The Bank has been taking precautionary measures prudently at all branches, including more frequent deep cleaning and disinfection of branch premises on top of the regular daily cleaning schedule, all employees are requested to measure their body temperature before work and to put on surgical masks at work. The Bank always reminds its staff to regularly wash and sanitise their hands. Staff of the Bank would help customers to check body temperature when entering the branches and customers are encouraged to put on surgical masks. Hand sanitizer is offered in branches for use, if needed.

            The Bank is committed to maintaining quality banking services. During the special circumstances, customers are advised to use the Bank’s internet banking to meet their banking needs. For enquiries, please call the Bank’s Customer Service Hotline at 223 95559.

            Please scan the below QR code to visit our website for branches location if necessary:



            2022-07-18

            Bank of Communications (Hong Kong) Announces Branch Service Change Update
            Bank of Communications (Hong Kong) Limited holds the health and safety of our customers and employees in the highest regard. In view of the latest COVID-19 situation, we now update our precautionary measures and our service arrangements.
             
             
            Services of the following retail branch have been suspended with effect from 18 July (Monday) until further notice as a staff member was preliminarily tested positive for COVID-19:
            Branch Name Address
            Kowloon
            Tokwawan Branch
            Shop 1-3, G/F., Ocean Mansion, 370-376 Ma Tau Wai Road, Tokwawan, Kowloon
             

            The Bank has been taking precautionary measures prudently at all branches, including more frequent deep cleaning and disinfection of branch premises on top of the regular daily cleaning schedule, all employees are requested to measure their body temperature before work and to put on surgical masks at work. The Bank always reminds its staff to regularly wash and sanitise their hands. Staff of the Bank would help customers to check body temperature when entering the branches and customers are encouraged to put on surgical masks. Hand sanitizer is offered in branches for use, if needed.

            The Bank is committed to maintaining quality banking services. During the special circumstances, customers are advised to use the Bank’s internet banking to meet their banking needs. For enquiries, please call the Bank’s Customer Service Hotline at 223 95559.

            Please scan the below QR code to visit our website for branches location if necessary:



            2022-07-09

            Bank of Communications (Hong Kong) Announces Branch Service Change Update
            Bank of Communications (Hong Kong) Limited holds the health and safety of our customers and employees in the highest regard. In view of the latest COVID-19 situation, we now update our precautionary measures and our service arrangements.
             
             
            Services of the following retail branch will be resumed from 11 July (Monday) onwards :
            Branch Name Address
            Hong Kong Island
            Hennessy Road Branch G/F., Bank of Communications Building., 368 Hennessy Road, Hong Kong
             

            The Bank has been taking precautionary measures prudently at all branches, including more frequent deep cleaning and disinfection of branch premises on top of the regular daily cleaning schedule, all employees are requested to measure their body temperature before work and to put on surgical masks at work. The Bank always reminds its staff to regularly wash and sanitise their hands. Staff of the Bank would help customers to check body temperature when entering the branches and customers are encouraged to put on surgical masks. Hand sanitizer is offered in branches for use, if needed.

            The Bank is committed to maintaining quality banking services. During the special circumstances, customers are advised to use the Bank’s internet banking to meet their banking needs. For enquiries, please call the Bank’s Customer Service Hotline at 223 95559.

            Please scan the below QR code to visit our website for branches location if necessary:



            2022-07-07

            Bank of Communications (Hong Kong) Announces Branch Service Change Update
            Bank of Communications (Hong Kong) Limited holds the health and safety of our customers and employees in the highest regard. In view of the latest COVID-19 situation, we now update our precautionary measures and our service arrangements.
             
             
            Services of the following retail branch have been suspended since 7 July (Thursday) until further notice:
            Branch Name Address
            Hong Kong Island
            Hennessy Road Branch
            G/F., Bank of Communications Building., 368 Hennessy Road, Hong Kong
             

            The Bank has been taking precautionary measures prudently at all branches, including more frequent deep cleaning and disinfection of branch premises on top of the regular daily cleaning schedule, all employees are requested to measure their body temperature before work and to put on surgical masks at work. The Bank always reminds its staff to regularly wash and sanitise their hands. Staff of the Bank would help customers to check body temperature when entering the branches and customers are encouraged to put on surgical masks. Hand sanitizer is offered in branches for use, if needed.

            The Bank is committed to maintaining quality banking services. During the special circumstances, customers are advised to use the Bank’s internet banking to meet their banking needs. For enquiries, please call the Bank’s Customer Service Hotline at 223 95559.

            Please scan the below QR code to visit our website for branches location if necessary:



            2022-05-19

            Mobile Token System Maintenance Notice

            To improve our service, we have scheduled to upgrade our Mobile Token System. The Mobile Token and Biometric Authentication functions on Internet Banking Services, Mobile Banking Services and Securities Mobile Application will be unavailable from 1:00 am to 8:00 am on 22 May 2022 (Sunday). Customers are advised to make necessary arrangement in advance. We apologize for any inconvenience caused.

            For enquiries, please contact our Customer Services Hotline at (852) 223 95559 during office hours.





            2022-05-06

            Mobile Token System Maintenance Notice

            To improve our service, we have scheduled to upgrade our Mobile Token System. The Mobile Token and Biometric Authentication functions on Internet Banking Services, Mobile Banking Services and Securities Mobile Application will be unavailable from 1:00 am to 8:00 am on 8 May 2022 (Sunday). Customers are advised to make necessary arrangement in advance. We apologize for any inconvenience caused.

            For enquiries, please contact our Customer Services Hotline at (852) 223 95559 during office hours.




            2022-04-26

            Contribute to the betterment of our environment, Switch to e-Statement / eAdvice

             

            Various kinds of e-Statement / e-Advice are provided for viewing or downloading through our Internet Banking and Mobile Banking. The use of e-Statement / e-Advice services not only reduces the consumption of paper but also provides a convenient way for inquiring anytime and anywhere. Customers could get the latest e-Statement / e-Advice immediately via Internet banking and Mobile Banking without delay due to postal delivery, and save documents for further reference.

             
            Registration for the e-Statement / e-Advice services is simple and convenient. Just login to Internet Banking or Mobile Banking and follow several simple steps to complete the enrolment.


            Should you have any queries, please contact our Customer Services Hotline at (852) 223 95559.

             

             



            2022-04-25

            Subscription Channels for Retail Green Bonds issued by The Government of The Hong Kong Special Administrative Region

             

            From 26 April 2022 9:00 a.m. till 6 May 2022 2:00 p.m., customers, who subscribe the Government of Hong Kong Special Administrative Region Retail Green Bonds through our branches, internet banking or mobile banking, will enjoy 7 fee waiver including Subscription Handling Fee, Buy Transaction Fee, Sell Transaction Fee, Redemption Fee at maturity, Custodian Fee, Cash Collection Fee and Service charge for Transfer In of bond. (Service charge for Transfer Out of bond is applied (if applicable), please refer to “Charges of Retail Banking Services” for details). Investment involves risks. Please click here for details.



            2022-04-14

            Bank of Communications (Hong Kong) Announces Branch Service Change Update

            After assessing the latest COVID-19 situation, Bank of Communications (Hong Kong) Limited will resume normal working hours Note of all retail branches starting from 19 April 2022 (Tuesday).

             
            Monday to Friday: 9:00am – 5:00pm

            Saturday: 9:00am – 1:00pm


            The Bank has been taking precautionary measures prudently at all branches, including more frequent deep cleaning and disinfection of branch premises on top of the regular daily cleaning schedule, all employees are requested to measure their body temperature before work and to put on surgical masks at work. Staff of the Bank would help customers to check body temperature when entering the branches and customers are encouraged to put on surgical masks. 


            The Bank will continue to closely monitor the situation in order to adopt appropriate epidemic prevention measures and work.


            The Bank is committed to maintaining quality banking services. During the special circumstances, customers are advised to use the Bank’s internet banking to meet their banking needs. For enquiries, please call the Bank’s Customer Service Hotline at 223 95559.


            Please scan the below QR code to visit our website for branches location if necessary:

             

            Note: Nina Tower Wealth Management Centre Mon - Fri : 11:00am- 7:00pm
                                                              Sat : 11:00am - 3:00pm



            2022-04-12

            Bank of Communications (Hong Kong) Announces Branch Service Change Update
            Bank of Communications (Hong Kong) Limited holds the health and safety of our customers and employees in the highest regard. In view of the latest COVID-19 situation, we now update our precautionary measures and our service arrangements.
             
             
            Services of the following retail branches will be resumed from 13 April (Wednesday):
            Branch Name Address
            Kowloon
            Tokwawan Branch
            Shop 1-3, G/F., Ocean Mansion, 370-376 Ma Tau Wai Road, Tokwawan, Kowloon
            Jordan Road Branch
            1/F., Booman Building, 37U Jordan Road, Kowloon
            New Territories
            Tai Po Branch
            Shop No. 1, 2, 26 & 27, G/F., Wing Fai Plaza, 29-35 Ting Kok Road, Tai Po, New Territories
             

             
            Service arrangement of all branches on Saturday
            From 5 March (Saturday), services of all branches will be suspended on Saturday until further notice.


            Business hours of retail branches will remain as Monday to Friday 9:00 am to 4:00 pm. The cut-off time of Cheque Deposit at our ATM machine will be adjusted to 4:00 pm from Monday to Friday. Cheques deposited after the cut-off time will be processed on the following clearing day.

            The Bank has been taking precautionary measures prudently at all branches, including more frequent deep cleaning and disinfection of branch premises on top of the regular daily cleaning schedule, all employees are requested to measure their body temperature before work and to put on surgical masks at work. The Bank always reminds its staff to regularly wash and sanitise their hands. Staff of the Bank would help customers to check body temperature when entering the branches and customers are encouraged to put on surgical masks. Hand sanitizer is offered in branches for use, if needed.


            The Bank is committed to maintaining quality banking services. During the special circumstances, customers are advised to use the Bank’s internet banking to meet their banking needs. For enquiries, please call the Bank’s Customer Service Hotline at 223 95559.

            Please scan the below QR code to visit our website for branches location if necessary:



            2022-04-08

            Bank of Communications (Hong Kong) Announces Branch Service Change Update
            Bank of Communications (Hong Kong) Limited holds the health and safety of our customers and employees in the highest regard. In view of the latest COVID-19 situation, we now update our precautionary measures and our service arrangements.
             
             
            Services of the following retail branch has been suspended since 8 April (Friday) until further notice:
            Branch Name Address
            Kowloon
            Jordan Road Branch
            1/F., Booman Building, 37U Jordan Road, Kowloon
             
             
            Services of the following retail branches will be resumed from 11 April (Monday):
            Branch Name Address
            Hong Kong Island
            West Point Branch G/F., 327-333 Queen's Road West, Hong Kong
            New Territories
            Nina Tower Wealth
            Management Centre
            Suite 2304 on 23/F, Tower 2, Nina Tower, No. 8, Yeung Uk Road, Tsuen Wan, New Territories
             
             
            Services of the following retail branches remain suspended until further notice:
            Branch Name Address
            Kowloon
            Tokwawan Branch
            Shop 1-3, G/F., Ocean Mansion, 370-376 Ma Tau Wai Road, Tokwawan, Kowloon
            New Territories
            Tai Po Branch
            Shop No. 1, 2, 26 & 27, G/F., Wing Fai Plaza, 29-35 Ting Kok Road, Tai Po, New Territories

             
            Service arrangement of all branches on Saturday
            From 5 March (Saturday), services of all branches will be suspended on Saturday until further notice.


            Business hours of retail branches will remain as Monday to Friday 9:00 am to 4:00 pm. The cut-off time of Cheque Deposit at our ATM machine will be adjusted to 4:00 pm from Monday to Friday. Cheques deposited after the cut-off time will be processed on the following clearing day.

            The Bank has been taking precautionary measures prudently at all branches, including more frequent deep cleaning and disinfection of branch premises on top of the regular daily cleaning schedule, all employees are requested to measure their body temperature before work and to put on surgical masks at work. The Bank always reminds its staff to regularly wash and sanitise their hands. Staff of the Bank would help customers to check body temperature when entering the branches and customers are encouraged to put on surgical masks. Hand sanitizer is offered in branches for use, if needed.


            The Bank is committed to maintaining quality banking services. During the special circumstances, customers are advised to use the Bank’s internet banking to meet their banking needs. For enquiries, please call the Bank’s Customer Service Hotline at 223 95559.

            Please scan the below QR code to visit our website for branches location if necessary:


            Notice on Bank of Communications (Hong Kong) Branch Services

            Bank of Communications (Hong Kong) Limited was informed by one employee on 8 April (Friday) that he has preliminarily tested positive for COVID-19. The concerned branch is Jordan Road Branch. The Branch has been temporarily closed since 8 April (Friday) until further notice. Meanwhile, the Bank has already taken corresponding measures, including deep cleaning and disinfecting the Branch premises, all employees at the Branch will conduct viral testing and home quarantine.


            Details of the concerned branch and the last working day of this employee is as follows:

            Branch Name Address Last Working Day of the Employee
            Jordan Road Branch
            1/F., Booman Building, 37U Jordan Road, Kowloon 6 April (Wednesday)

             

            Bank of Communications (Hong Kong) Limited holds the health and safety of our customers and employees in the highest regard. The prudent precautionary measures are implemented in all branches, including enhancing disinfection and cleaning, all employees are requested to measure their body temperature before work, to put on surgical masks at work and maintain social distancing, and the Bank arranges flexible working arrangements. Employees will check customers’ body temperature when entering the branches, and customers are encouraged to put on surgical masks. Hand sanitizer is available in branches for use, if needed.


            For enquiries, please call the Bank’s Customer Service Hotline at 223 95559.



            2022-04-06

            Bank of Communications (Hong Kong) Announces Branch Service Change Update
            Bank of Communications (Hong Kong) Limited holds the health and safety of our customers and employees in the highest regard. In view of the latest COVID-19 situation, we now update our precautionary measures and our service arrangements.
             
             
            Services of the following retail branches have been suspended since 6 April (Wednesday) until further notice:
            Branch Name Address
            Kowloon
            Tokwawan Branch
            Shop 1-3, G/F., Ocean Mansion, 370-376 Ma Tau Wai Road, Tokwawan, Kowloon
            New Territories
            Tai Po Branch
            Shop No. 1, 2, 26 & 27, G/F., Wing Fai Plaza, 29-35 Ting Kok Road, Tai Po, New Territories
             
             
            Services of the following retail branches will be resumed from 7 April (Thursday):
            Branch Name Address
            Hong Kong Island
            North Point Branch Shops Nos. 1-4 on G/F., Maylun Apartments, 442-456 King's Road, North Point, Hong Kong
            Portion B of Shop 13, G/F, King's Tower, No. 480 King's Road, North Point, Hong Kong
            Kowloon
            Ngau Tau Kok Branch Shop G1 & G2, G/F., Phase I, Amoy Plaza, 77 Ngau Tau Kok Road, Kowloon
            Jordan Road Branch 1/F., Booman Building, 37U Jordan Road, Kowloon
            New Territories
            Fanling Branch Shop No. 84A-84B, G/F., Flora Plaza, Fanling, New Territories
             
             
            Services of the following retail branches remain suspended until further notice:
            Branch Name Address
            Hong Kong Island
            West Point Branch G/F., 327-333 Queen's Road West, Hong Kong
            New Territories
            Nina Tower Wealth
            Management Centre
            Suite 2304 on 23/F, Tower 2, Nina Tower, No. 8, Yeung Uk Road, Tsuen Wan, New Territories

             
            Service arrangement of all branches on Saturday
            From 5 March (Saturday), services of all branches will be suspended on Saturday until further notice.


            Business hours of retail branches will remain as Monday to Friday 9:00 am to 4:00 pm. The cut-off time of Cheque Deposit at our ATM machine will be adjusted to 4:00 pm from Monday to Friday. Cheques deposited after the cut-off time will be processed on the following clearing day.

            The Bank has been taking precautionary measures prudently at all branches, including more frequent deep cleaning and disinfection of branch premises on top of the regular daily cleaning schedule, all employees are requested to measure their body temperature before work and to put on surgical masks at work. The Bank always reminds its staff to regularly wash and sanitise their hands. Staff of the Bank would help customers to check body temperature when entering the branches and customers are encouraged to put on surgical masks. Hand sanitizer is offered in branches for use, if needed.


            The Bank is committed to maintaining quality banking services. During the special circumstances, customers are advised to use the Bank’s internet banking to meet their banking needs. For enquiries, please call the Bank’s Customer Service Hotline at 223 95559.

            Please scan the below QR code to visit our website for branches location if necessary:


            Notice on Bank of Communications (Hong Kong) Branch Services

            Bank of Communications (Hong Kong) Limited was informed by two employees on 6 April (Wednesday) that they have preliminarily tested positive for COVID-19. The concerned branches are Tokwawan Branch and Tai Po Branch. The Branches have been temporarily closed since 6 April (Wednesday) until further notice. Meanwhile, the Bank has already taken corresponding measures, including deep cleaning and disinfecting the Branch premises, all employees at the Branch will conduct viral testing and home quarantine.


            Details of the concerned branches and the last working days of these employees are as follows:

            Branch Name Address Last Working Day of the Employee
            Tokwawan Branch
            Shop 1-3, G/F., Ocean Mansion, 370-376 Ma Tau Wai Road, Tokwawan, Kowloon 4 April (Monday)
            Tai Po Branch
            Shop No.1, 2, 26 & 27, G/F., Wing Fai Plaza, 29-35 Ting Kok Road, Tai Po, New Territories 4 April (Monday)

             

            Bank of Communications (Hong Kong) Limited holds the health and safety of our customers and employees in the highest regard. The prudent precautionary measures are implemented in all branches, including enhancing disinfection and cleaning, all employees are requested to measure their body temperature before work, to put on surgical masks at work and maintain social distancing, and the Bank arranges flexible working arrangements. Employees will check customers’ body temperature when entering the branches, and customers are encouraged to put on surgical masks. Hand sanitizer is available in branches for use, if needed.


            For enquiries, please call the Bank’s Customer Service Hotline at 223 95559.



            2022-04-01

            Bank of Communications (Hong Kong) Announces Branch Service Change Update
            Bank of Communications (Hong Kong) Limited holds the health and safety of our customers and employees in the highest regard. In view of the latest COVID-19 situation, we now update our precautionary measures and our service arrangements.
             
             
            Services of the following retail branch has been suspended since 1 April (Friday) until further notice:
            Branch Name Address
            New Territories
            Nina Tower Wealth
            Management Centre
            Suite 2304 on 23/F, Tower 2, Nina Tower, No. 8, Yeung Uk Road, Tsuen Wan, New Territories
             
             
            Services of the following retail branch will be resumed from 4 April (Monday):
            Branch Name Address
            New Territories
            Tuen Mun Branch Shops 7-8 on G/F, Castle Peak Lin Won Building, 2-4 Yan Ching Street, Tuen Mun, New Territories
             
             
            Services of the following retail branches remain suspended until further notice:
            Branch Name Address
            Hong Kong Island
            North Point Branch Shops Nos. 1-4 on G/F., Maylun Apartments, 442-456 King's Road, North Point, Hong Kong
            Portion B of Shop 13, G/F, King's Tower, No. 480 King's Road, North Point, Hong Kong
            West Point Branch G/F., 327-333 Queen's Road West, Hong Kong
            Kowloon
            Ngau Tau Kok Branch Shop G1 & G2, G/F., Phase I, Amoy Plaza, 77 Ngau Tau Kok Road, Kowloon
            Jordan Road Branch 1/F., Booman Building, 37U Jordan Road, Kowloon
            New Territories
            Fanling Branch Shop No. 84A-84B, G/F., Flora Plaza, Fanling, New Territories

             
            Service arrangement of all branches on Saturday
            From 5 March (Saturday), services of all branches will be suspended on Saturday until further notice.


            Business hours of retail branches will remain as Monday to Friday 9:00 am to 4:00 pm. The cut-off time of Cheque Deposit at our ATM machine will be adjusted to 4:00 pm from Monday to Friday. Cheques deposited after the cut-off time will be processed on the following clearing day.

            The Bank has been taking precautionary measures prudently at all branches, including more frequent deep cleaning and disinfection of branch premises on top of the regular daily cleaning schedule, all employees are requested to measure their body temperature before work and to put on surgical masks at work. The Bank always reminds its staff to regularly wash and sanitise their hands. Staff of the Bank would help customers to check body temperature when entering the branches and customers are encouraged to put on surgical masks. Hand sanitizer is offered in branches for use, if needed.


            The Bank is committed to maintaining quality banking services. During the special circumstances, customers are advised to use the Bank’s internet banking to meet their banking needs. For enquiries, please call the Bank’s Customer Service Hotline at 223 95559.

            Please scan the below QR code to visit our website for branches location if necessary:


            Notice on Bank of Communications (Hong Kong) Branch Services

            Bank of Communications (Hong Kong) Limited was informed by one employee on 1 April (Friday) that she has preliminarily tested positive for COVID-19. The concerned branch is Nina Tower Wealth Management Centre. The Branch has been temporarily closed since 1 April (Friday) until further notice. Meanwhile, the Bank has already taken corresponding measures, including deep cleaning and disinfecting the Branch premises, all employees at the Branch will conduct viral testing and home quarantine.


            Details of the concerned branch and the last working day of this employee is as follows:

            Branch Name Address Last Working Day of the Employee
            Nina Tower Wealth
            Management Centre
            Suite 2304 on 23/F, Tower 2, Nina Tower, No. 8, Yeung Uk Road, Tsuen Wan, New Territories 31 March (Thursday)

             

            Bank of Communications (Hong Kong) Limited holds the health and safety of our customers and employees in the highest regard. The prudent precautionary measures are implemented in all branches, including enhancing disinfection and cleaning, all employees are requested to measure their body temperature before work, to put on surgical masks at work and maintain social distancing, and the Bank arranges flexible working arrangements. Employees will check customers’ body temperature when entering the branches, and customers are encouraged to put on surgical masks. Hand sanitizer is available in branches for use, if needed.


            For enquiries, please call the Bank’s Customer Service Hotline at 223 95559.



            2022-03-31

            Bank of Communications (Hong Kong) Announces Branch Service Change Update
            Bank of Communications (Hong Kong) Limited holds the health and safety of our customers and employees in the highest regard. In view of the latest COVID-19 situation, we now update our precautionary measures and our service arrangements.
             
             
            Services of the following retail branches will be resumed from 1 April (Friday):
            Branch Name Address
            Hong Kong Island
            Taikoo Shing Branch Shop 38, G/F., CityPlaza 2, 18 Taikoo Shing Road, Hong Kong
            New Territories
            Ma On Shan Branch Shop Nos. 303-304, Level 3, Ma On Shan Plaza, 608 Sai Sha Road, Ma On Shan, New Territories
            Sha Tsui Road Branch Shops Nos. 3-5 on G/F., Kwong Ming Building, 120-130 Sha Tsui Road, Tsuen Wan, New Territories
             
             
            Services of the following retail branches remain suspended until further notice:
            Branch Name Address
            Hong Kong Island
            North Point Branch Shops Nos. 1-4 on G/F., Maylun Apartments, 442-456 King's Road, North Point, Hong Kong
            Portion B of Shop 13, G/F, King's Tower, No. 480 King's Road, North Point, Hong Kong
            West Point Branch G/F., 327-333 Queen's Road West, Hong Kong
            Kowloon
            Ngau Tau Kok Branch Shop G1 & G2, G/F., Phase I, Amoy Plaza, 77 Ngau Tau Kok Road, Kowloon
            Jordan Road Branch 1/F., Booman Building, 37U Jordan Road, Kowloon
            New Territories
            Fanling Branch Shop No. 84A-84B, G/F., Flora Plaza, Fanling, New Territories
            Tuen Mun Branch Shops 7-8 on G/F, Castle Peak Lin Won Building, 2-4 Yan Ching Street, Tuen Mun, New Territories

             
            Service arrangement of all branches on Saturday
            From 5 March (Saturday), services of all branches will be suspended on Saturday until further notice.


            Business hours of retail branches will remain as Monday to Friday 9:00 am to 4:00 pm. The cut-off time of Cheque Deposit at our ATM machine will be adjusted to 4:00 pm from Monday to Friday. Cheques deposited after the cut-off time will be processed on the following clearing day.

            The Bank has been taking precautionary measures prudently at all branches, including more frequent deep cleaning and disinfection of branch premises on top of the regular daily cleaning schedule, all employees are requested to measure their body temperature before work and to put on surgical masks at work. The Bank always reminds its staff to regularly wash and sanitise their hands. Staff of the Bank would help customers to check body temperature when entering the branches and customers are encouraged to put on surgical masks. Hand sanitizer is offered in branches for use, if needed.


            The Bank is committed to maintaining quality banking services. During the special circumstances, customers are advised to use the Bank’s internet banking to meet their banking needs. For enquiries, please call the Bank’s Customer Service Hotline at 223 95559.

            Please scan the below QR code to visit our website for branches location if necessary:


            BOCOM(HK)(the “Bank”) 2022 Mobile Banking Year of the Tiger Lottery Result Announcement

             

            We hereby announce the winners list. For the winners list, please click here.

             

            All rewards will be credited to the winners’ savings deposit or current deposit account of the Bank by 31st March 2022. Whichever account being credited to is subject to the Bank’s absolute discretion. The winners must be holding the Bank’s savings deposit or current deposit account and satisfy the transaction requirement(s) when the Bank credits the rewards, if not, the eligibility of the winners will be cancelled.

             

            If you have any questions on this promotion campaign, please contact our staff of your designated branch.

             


            2022-03-30

            Bank of Communications (Hong Kong) Announces Branch Service Change Update
            Bank of Communications (Hong Kong) Limited holds the health and safety of our customers and employees in the highest regard. In view of the latest COVID-19 situation, we now update our precautionary measures and our service arrangements.
             
             
            Services of the following retail branch will be resumed from 31 March (Thursday):
            Branch Name Address
            Hong Kong Island
            Hennessy Road Branch G/F., Bank of Communications Building., 368 Hennessy Road, Hong Kong
             
             
            Services of the following retail branches remain suspended until further notice:
            Branch Name Address
            Hong Kong Island
            Taikoo Shing Branch Shop 38, G/F., CityPlaza 2, 18 Taikoo Shing Road, Hong Kong
            North Point Branch Shops Nos. 1-4 on G/F., Maylun Apartments, 442-456 King's Road, North Point, Hong Kong
            Portion B of Shop 13, G/F, King's Tower, No. 480 King's Road, North Point, Hong Kong
            West Point Branch G/F., 327-333 Queen's Road West, Hong Kong
            Kowloon
            Ngau Tau Kok Branch Shop G1 & G2, G/F., Phase I, Amoy Plaza, 77 Ngau Tau Kok Road, Kowloon
            Jordan Road Branch 1/F., Booman Building, 37U Jordan Road, Kowloon
            New Territories
            Ma On Shan Branch Shop Nos. 303-304, Level 3, Ma On Shan Plaza, 608 Sai Sha Road, Ma On Shan, New Territories
            Sha Tsui Road Branch Shops Nos. 3-5 on G/F., Kwong Ming Building, 120-130 Sha Tsui Road, Tsuen Wan, New Territories
            Fanling Branch Shop No. 84A-84B, G/F., Flora Plaza, Fanling, New Territories
            Tuen Mun Branch Shops 7-8 on G/F, Castle Peak Lin Won Building, 2-4 Yan Ching Street, Tuen Mun, New Territories

             
            Service arrangement of all branches on Saturday
            From 5 March (Saturday), services of all branches will be suspended on Saturday until further notice.


            Business hours of retail branches will remain as Monday to Friday 9:00 am to 4:00 pm. The cut-off time of Cheque Deposit at our ATM machine will be adjusted to 4:00 pm from Monday to Friday. Cheques deposited after the cut-off time will be processed on the following clearing day.

            The Bank has been taking precautionary measures prudently at all branches, including more frequent deep cleaning and disinfection of branch premises on top of the regular daily cleaning schedule, all employees are requested to measure their body temperature before work and to put on surgical masks at work. The Bank always reminds its staff to regularly wash and sanitise their hands. Staff of the Bank would help customers to check body temperature when entering the branches and customers are encouraged to put on surgical masks. Hand sanitizer is offered in branches for use, if needed.


            The Bank is committed to maintaining quality banking services. During the special circumstances, customers are advised to use the Bank’s internet banking to meet their banking needs. For enquiries, please call the Bank’s Customer Service Hotline at 223 95559.

            Please scan the below QR code to visit our website for branches location if necessary:



            2022-03-29

            Bank of Communications (Hong Kong) Announces Branch Service Change Update
            Bank of Communications (Hong Kong) Limited holds the health and safety of our customers and employees in the highest regard. In view of the latest COVID-19 situation, we now update our precautionary measures and our service arrangements.
             
             
            Services of the following retail branches will be resumed from 30 March (Wednesday):
            Branch Name Address
            Kowloon
            Hunghom Branch Shop A6, G/F., Whampoa Estate Planet Square, 1-3 Tak Man Street, Kowloon
            New Territories
            Tin Shui Wai Branch Shop No. G72, G/F, +WOO (Phase 1), 12-18 Tin Yan Road, Tin Shui Wai, New Territories
             
             
            Services of the following retail branches remain suspended until further notice:
            Branch Name Address
            Hong Kong Island
            Hennessy Road Branch G/F., Bank of Communications Building., 368 Hennessy Road, Hong Kong
            Taikoo Shing Branch Shop 38, G/F., CityPlaza 2, 18 Taikoo Shing Road, Hong Kong
            North Point Branch Shops Nos. 1-4 on G/F., Maylun Apartments, 442-456 King's Road, North Point, Hong Kong
            Portion B of Shop 13, G/F, King's Tower, No. 480 King's Road, North Point, Hong Kong
            West Point Branch G/F., 327-333 Queen's Road West, Hong Kong
            Kowloon
            Ngau Tau Kok Branch Shop G1 & G2, G/F., Phase I, Amoy Plaza, 77 Ngau Tau Kok Road, Kowloon
            Jordan Road Branch 1/F., Booman Building, 37U Jordan Road, Kowloon
            New Territories
            Ma On Shan Branch Shop Nos. 303-304, Level 3, Ma On Shan Plaza, 608 Sai Sha Road, Ma On Shan, New Territories
            Sha Tsui Road Branch Shops Nos. 3-5 on G/F., Kwong Ming Building, 120-130 Sha Tsui Road, Tsuen Wan, New Territories
            Fanling Branch Shop No. 84A-84B, G/F., Flora Plaza, Fanling, New Territories
            Tuen Mun Branch Shops 7-8 on G/F, Castle Peak Lin Won Building, 2-4 Yan Ching Street, Tuen Mun, New Territories

             
            Service arrangement of all branches on Saturday
            From 5 March (Saturday), services of all branches will be suspended on Saturday until further notice.


            Business hours of retail branches will remain as Monday to Friday 9:00 am to 4:00 pm. The cut-off time of Cheque Deposit at our ATM machine will be adjusted to 4:00 pm from Monday to Friday. Cheques deposited after the cut-off time will be processed on the following clearing day.

            The Bank has been taking precautionary measures prudently at all branches, including more frequent deep cleaning and disinfection of branch premises on top of the regular daily cleaning schedule, all employees are requested to measure their body temperature before work and to put on surgical masks at work. The Bank always reminds its staff to regularly wash and sanitise their hands. Staff of the Bank would help customers to check body temperature when entering the branches and customers are encouraged to put on surgical masks. Hand sanitizer is offered in branches for use, if needed.


            The Bank is committed to maintaining quality banking services. During the special circumstances, customers are advised to use the Bank’s internet banking to meet their banking needs. For enquiries, please call the Bank’s Customer Service Hotline at 223 95559.

            Please scan the below QR code to visit our website for branches location if necessary:



            2022-03-28

            Bank of Communications (Hong Kong) Announces Branch Service Change Update
            Bank of Communications (Hong Kong) Limited holds the health and safety of our customers and employees in the highest regard. In view of the latest COVID-19 situation, we now update our precautionary measures and our service arrangements.
             
             
            Services of the following retail branches have been suspended since 28 March (Monday) until further notice:
            Branch Name Address
            Hong Kong Island
            West Point Branch G/F., 327-333 Queen's Road West, Hong Kong
            Kowloon
            Hunghom Branch Shop A6, G/F., Whampoa Estate Planet Square, 1-3 Tak Man Street, Kowloon
             
            Services of the following retail branches will be resumed from 29 March (Tuesday):
            Branch Name Address
            Hong Kong Island
            Kennedy Town Branch G/F., 113-119 Belcher's Street, Kennedy Town, Hong Kong
            Kowloon
            Cheung Sha Wan Plaza Branch Unit G04 on G/F., Cheung Sha Wan Plaza, 833 Cheung Sha Wan Road, Kowloon
            New Territories
            Tiu Keng Leng Branch Shops Nos. L2-064 and L2- 065, Level 2, Metro Town, Tiu Keng Leng, New Territories
            Shatin City One Branch Shop 188, 1/F., Fortune City One, City One Shatin, New Territories
             
             
            Services of the following retail branches remain suspended until further notice:
            Branch Name Address
            Hong Kong Island
            Hennessy Road Branch G/F., Bank of Communications Building., 368 Hennessy Road, Hong Kong
            Taikoo Shing Branch Shop 38, G/F., CityPlaza 2, 18 Taikoo Shing Road, Hong Kong
            North Point Branch Shops Nos. 1-4 on G/F., Maylun Apartments, 442-456 King's Road, North Point, Hong Kong
            Portion B of Shop 13, G/F, King's Tower, No. 480 King's Road, North Point, Hong Kong
            Kowloon
            Ngau Tau Kok Branch Shop G1 & G2, G/F., Phase I, Amoy Plaza, 77 Ngau Tau Kok Road, Kowloon
            Jordan Road Branch 1/F., Booman Building, 37U Jordan Road, Kowloon
            New Territories
            Tin Shui Wai Branch Shop No. G72, G/F, +WOO (Phase 1), 12-18 Tin Yan Road, Tin Shui Wai, New Territories
            Ma On Shan Branch Shop Nos. 303-304, Level 3, Ma On Shan Plaza, 608 Sai Sha Road, Ma On Shan, New Territories
            Sha Tsui Road Branch Shops Nos. 3-5 on G/F., Kwong Ming Building, 120-130 Sha Tsui Road, Tsuen Wan, New Territories
            Fanling Branch Shop No. 84A-84B, G/F., Flora Plaza, Fanling, New Territories
            Tuen Mun Branch Shops 7-8 on G/F, Castle Peak Lin Won Building, 2-4 Yan Ching Street, Tuen Mun, New Territories

             
            Service arrangement of all branches on Saturday
            From 5 March (Saturday), services of all branches will be suspended on Saturday until further notice.


            Business hours of retail branches will remain as Monday to Friday 9:00 am to 4:00 pm. The cut-off time of Cheque Deposit at our ATM machine will be adjusted to 4:00 pm from Monday to Friday. Cheques deposited after the cut-off time will be processed on the following clearing day.

            The Bank has been taking precautionary measures prudently at all branches, including more frequent deep cleaning and disinfection of branch premises on top of the regular daily cleaning schedule, all employees are requested to measure their body temperature before work and to put on surgical masks at work. The Bank always reminds its staff to regularly wash and sanitise their hands. Staff of the Bank would help customers to check body temperature when entering the branches and customers are encouraged to put on surgical masks. Hand sanitizer is offered in branches for use, if needed.


            The Bank is committed to maintaining quality banking services. During the special circumstances, customers are advised to use the Bank’s internet banking to meet their banking needs. For enquiries, please call the Bank’s Customer Service Hotline at 223 95559.

            Please scan the below QR code to visit our website for branches location if necessary:


            Notice on Bank of Communications (Hong Kong) Branch Services

            Bank of Communications (Hong Kong) Limited was informed by two employees on 27 March (Sunday) and 28 March (Monday) that they have preliminarily tested positive for COVID-19. The concerned branches are West Point Branch and Hunghom Branch. The Branches have been temporarily closed since 28 March (Monday) until further notice. Meanwhile, the Bank has already taken corresponding measures, including deep cleaning and disinfecting the Branch premises, all employees at the Branches will conduct viral testing and home quarantine.


            Details of the concerned branches and the last working days of these employees are as follows:

            Branch Name Address Last Working Day of the Employee
            West Point Branch G/F., 327-333 Queen's Road West, Hong Kong 25 March (Friday)
            Hunghom Branch Shop A6, G/F., Whampoa Estate Planet Square, 1-3 Tak Man Street, Kowloon 25 March (Friday)

             

            Bank of Communications (Hong Kong) Limited holds the health and safety of our customers and employees in the highest regard. The prudent precautionary measures are implemented in all branches, including enhancing disinfection and cleaning, all employees are requested to measure their body temperature before work, to put on surgical masks at work and maintain social distancing, and the Bank arranges flexible working arrangements. Employees will check customers’ body temperature when entering the branches, and customers are encouraged to put on surgical masks. Hand sanitizer is available in branches for use, if needed.


            For enquiries, please call the Bank’s Customer Service Hotline at 223 95559.



            2022-03-25

            Bank of Communications (Hong Kong) Announces Branch Service Change Update
            Bank of Communications (Hong Kong) Limited holds the health and safety of our customers and employees in the highest regard. In view of the latest COVID-19 situation, we now update our precautionary measures and our service arrangements.
             
             
            Services of the following retail branches will be resumed from 28 March (Monday):
            Branch Name Address
            Hong Kong Island
            Quarry Bay Branch Shops 2, G/F., No. 1001 King's Road, Quarry Bay, Hong Kong
            Business Department Unit B B/F & G/F, Unit C G/F, Wheelock House, 20 Pedder Street, Central, Hong Kong
             
             
            Services of the following retail branches remain suspended until further notice:
            Branch Name Address
            Hong Kong Island
            Kennedy Town Branch G/F., 113-119 Belcher's Street, Kennedy Town, Hong Kong
            Hennessy Road Branch G/F., Bank of Communications Building., 368 Hennessy Road, Hong Kong
            Taikoo Shing Branch Shop 38, G/F., CityPlaza 2, 18 Taikoo Shing Road, Hong Kong
            North Point Branch Shops Nos. 1-4 on G/F., Maylun Apartments, 442-456 King's Road, North Point, Hong Kong
            Portion B of Shop 13, G/F, King's Tower, No. 480 King's Road, North Point, Hong Kong
            Kowloon
            Cheung Sha Wan Plaza Branch Unit G04 on G/F., Cheung Sha Wan Plaza, 833 Cheung Sha Wan Road, Kowloon
            Ngau Tau Kok Branch Shop G1 & G2, G/F., Phase I, Amoy Plaza, 77 Ngau Tau Kok Road, Kowloon
            Jordan Road Branch 1/F., Booman Building, 37U Jordan Road, Kowloon
            New Territories
            Tin Shui Wai Branch Shop No. G72, G/F, +WOO (Phase 1), 12-18 Tin Yan Road, Tin Shui Wai, New Territories
            Tiu Keng Leng Branch Shops Nos. L2-064 and L2- 065, Level 2, Metro Town, Tiu Keng Leng, New Territories
            Shatin City One Branch Shop 188, 1/F., Fortune City One, City One Shatin, New Territories
            Ma On Shan Branch Shop Nos. 303-304, Level 3, Ma On Shan Plaza, 608 Sai Sha Road, Ma On Shan, New Territories
            Sha Tsui Road Branch Shops Nos. 3-5 on G/F., Kwong Ming Building, 120-130 Sha Tsui Road, Tsuen Wan, New Territories
            Fanling Branch Shop No. 84A-84B, G/F., Flora Plaza, Fanling, New Territories
            Tuen Mun Branch Shops 7-8 on G/F, Castle Peak Lin Won Building, 2-4 Yan Ching Street, Tuen Mun, New Territories

             
            Service arrangement of all branches on Saturday
            From 5 March (Saturday), services of all branches will be suspended on Saturday until further notice.


            Business hours of retail branches will remain as Monday to Friday 9:00 am to 4:00 pm. The cut-off time of Cheque Deposit at our ATM machine will be adjusted to 4:00 pm from Monday to Friday. Cheques deposited after the cut-off time will be processed on the following clearing day.

            The Bank has been taking precautionary measures prudently at all branches, including more frequent deep cleaning and disinfection of branch premises on top of the regular daily cleaning schedule, all employees are requested to measure their body temperature before work and to put on surgical masks at work. The Bank always reminds its staff to regularly wash and sanitise their hands. Staff of the Bank would help customers to check body temperature when entering the branches and customers are encouraged to put on surgical masks. Hand sanitizer is offered in branches for use, if needed.


            The Bank is committed to maintaining quality banking services. During the special circumstances, customers are advised to use the Bank’s internet banking to meet their banking needs. For enquiries, please call the Bank’s Customer Service Hotline at 223 95559.

            Please scan the below QR code to visit our website for branches location if necessary:



            2022-03-24

            Bank of Communications (Hong Kong) Announces Branch Service Change Update
            Bank of Communications (Hong Kong) Limited holds the health and safety of our customers and employees in the highest regard. In view of the latest COVID-19 situation, we now update our precautionary measures and our service arrangements.
             
             
            Services of the following retail branch has been suspended since 24 March (Thursday) until further notice:
            Branch Name Address
            New Territories
            Tuen Mun Branch Shops 7-8 on G/F, Castle Peak Lin Won Building, 2-4 Yan Ching Street, Tuen Mun, New Territories
             
            Services of the following retail branches will be resumed from 25 March (Friday):
            Branch Name Address
            Hong Kong Island
            Shau Kei Wan Branch Shop 2-3, G/F., Tung Fai Building, 161-165 Shau Kei Wan Main Street East, Hong Kong
            New Territories
            Sam Shing Estate Branch Shop No. 4, G/F., Moon Yu House, Sam Shing Estate, 6 Sam Shing Street, Tuen Mun, New Territories
             
             
            Services of the following retail branches remain suspended until further notice:
            Branch Name Address
            Hong Kong Island
            Kennedy Town Branch G/F., 113-119 Belcher's Street, Kennedy Town, Hong Kong
            Quarry Bay Branch Shops 2, G/F., No. 1001 King's Road, Quarry Bay, Hong Kong
            Hennessy Road Branch G/F., Bank of Communications Building., 368 Hennessy Road, Hong Kong
            Business Department Unit B B/F & G/F, Unit C G/F, Wheelock House, 20 Pedder Street, Central, Hong Kong
            Taikoo Shing Branch Shop 38, G/F., CityPlaza 2, 18 Taikoo Shing Road, Hong Kong
            North Point Branch Shops Nos. 1-4 on G/F., Maylun Apartments, 442-456 King's Road, North Point, Hong Kong
            Portion B of Shop 13, G/F, King's Tower, No. 480 King's Road, North Point, Hong Kong
            Kowloon
            Cheung Sha Wan Plaza Branch Unit G04 on G/F., Cheung Sha Wan Plaza, 833 Cheung Sha Wan Road, Kowloon
            Ngau Tau Kok Branch Shop G1 & G2, G/F., Phase I, Amoy Plaza, 77 Ngau Tau Kok Road, Kowloon
            Jordan Road Branch 1/F., Booman Building, 37U Jordan Road, Kowloon
            New Territories
            Tin Shui Wai Branch Shop No. G72, G/F, +WOO (Phase 1), 12-18 Tin Yan Road, Tin Shui Wai, New Territories
            Tiu Keng Leng Branch Shops Nos. L2-064 and L2- 065, Level 2, Metro Town, Tiu Keng Leng, New Territories
            Shatin City One Branch Shop 188, 1/F., Fortune City One, City One Shatin, New Territories
            Ma On Shan Branch Shop Nos. 303-304, Level 3, Ma On Shan Plaza, 608 Sai Sha Road, Ma On Shan, New Territories
            Sha Tsui Road Branch Shops Nos. 3-5 on G/F., Kwong Ming Building, 120-130 Sha Tsui Road, Tsuen Wan, New Territories
            Fanling Branch Shop No. 84A-84B, G/F., Flora Plaza, Fanling, New Territories

             
            Service arrangement of all branches on Saturday
            From 5 March (Saturday), services of all branches will be suspended on Saturday until further notice.


            Business hours of retail branches will remain as Monday to Friday 9:00 am to 4:00 pm. The cut-off time of Cheque Deposit at our ATM machine will be adjusted to 4:00 pm from Monday to Friday. Cheques deposited after the cut-off time will be processed on the following clearing day.

            The Bank has been taking precautionary measures prudently at all branches, including more frequent deep cleaning and disinfection of branch premises on top of the regular daily cleaning schedule, all employees are requested to measure their body temperature before work and to put on surgical masks at work. The Bank always reminds its staff to regularly wash and sanitise their hands. Staff of the Bank would help customers to check body temperature when entering the branches and customers are encouraged to put on surgical masks. Hand sanitizer is offered in branches for use, if needed.


            The Bank is committed to maintaining quality banking services. During the special circumstances, customers are advised to use the Bank’s internet banking to meet their banking needs. For enquiries, please call the Bank’s Customer Service Hotline at 223 95559.

            Please scan the below QR code to visit our website for branches location if necessary:


            Notice on Bank of Communications (Hong Kong) Branch Services

            Bank of Communications (Hong Kong) Limited was informed by one employee on 24 March (Thursday) that she has preliminarily tested positive for COVID-19. The concerned branch is Tuen Mun Branch. The Branch has been temporarily closed since 24 March (Thursday) until further notice. Meanwhile, the Bank has already taken corresponding measures, including deep cleaning and disinfecting the Branch premises, all employees at the Branch will conduct viral testing and home quarantine.


            Details of the concerned branch and the last working day of this employee is as follows:

            Branch Name Address Last Working Day of the Employee
            Tuen Mun Branch Shops 7-8 on G/F, Castle Peak Lin Won Building, 2-4 Yan Ching Street, Tuen Mun, New Territories 23 March (Wednesday)

             

            Bank of Communications (Hong Kong) Limited holds the health and safety of our customers and employees in the highest regard. The prudent precautionary measures are implemented in all branches, including enhancing disinfection and cleaning, all employees are requested to measure their body temperature before work, to put on surgical masks at work and maintain social distancing, and the Bank arranges flexible working arrangements. Employees will check customers’ body temperature when entering the branches, and customers are encouraged to put on surgical masks. Hand sanitizer is available in branches for use, if needed.


            For enquiries, please call the Bank’s Customer Service Hotline at 223 95559.



            2022-03-23

            Bank of Communications (Hong Kong) Announces Branch Service Change Update
            Bank of Communications (Hong Kong) Limited holds the health and safety of our customers and employees in the highest regard. In view of the latest COVID-19 situation, we now update our precautionary measures and our service arrangements.
             
             
            Services of the following retail branches have been suspended since 23 March (Wednesday) until further notice:
            Branch Name Address
            Hong Kong Island
            North Point Branch Shops Nos. 1-4 on G/F., Maylun Apartments, 442-456 King's Road, North Point, Hong Kong
            Portion B of Shop 13, G/F, King's Tower, No. 480 King's Road, North Point, Hong Kong
            New Territories
            Fanling Branch Shop No. 84A-84B, G/F., Flora Plaza, Fanling, New Territories
             
            Services of the following retail branches will be resumed from 24 March (Thursday):
            Branch Name Address
            Kowloon
            Tsim Sha Tsui Branch Shop Nos. 1-3 on G/F., CFC Tower, 22-28 Mody Road, Tsimshatsui, Kowloon
            New Territories
            Kwai Chung Branch G/F., 93-99 Tai Loong Street, Kwai Chung, New Territories
            Kwong Yuen Estate Branch Shop Nos. 1 & 2, G/F., Commercial Block 2, Kwong Yuen Shopping Centre, Kwong Yuen Estate, No. 68 Siu Lek Yuen Road, Shatin, New Territories
             
             
            Services of the following retail branches remain suspended until further notice:
            Branch Name Address
            Hong Kong Island
            Kennedy Town Branch G/F., 113-119 Belcher's Street, Kennedy Town, Hong Kong
            Quarry Bay Branch Shops 2, G/F., No. 1001 King's Road, Quarry Bay, Hong Kong
            Shau Kei Wan Branch Shop 2-3, G/F., Tung Fai Building, 161-165 Shau Kei Wan Main Street East, Hong Kong
            Hennessy Road Branch G/F., Bank of Communications Building., 368 Hennessy Road, Hong Kong
            Business Department Unit B B/F & G/F, Unit C G/F, Wheelock House, 20 Pedder Street, Central, Hong Kong
            Taikoo Shing Branch Shop 38, G/F., CityPlaza 2, 18 Taikoo Shing Road, Hong Kong
            Kowloon
            Cheung Sha Wan Plaza Branch Unit G04 on G/F., Cheung Sha Wan Plaza, 833 Cheung Sha Wan Road, Kowloon
            Ngau Tau Kok Branch Shop G1 & G2, G/F., Phase I, Amoy Plaza, 77 Ngau Tau Kok Road, Kowloon
            Jordan Road Branch 1/F., Booman Building, 37U Jordan Road, Kowloon
            New Territories
            Tin Shui Wai Branch Shop No. G72, G/F, +WOO (Phase 1), 12-18 Tin Yan Road, Tin Shui Wai, New Territories
            Sam Shing Estate Branch Shop No. 4, G/F., Moon Yu House, Sam Shing Estate, 6 Sam Shing Street, Tuen Mun, New Territories
            Tiu Keng Leng Branch Shops Nos. L2-064 and L2- 065, Level 2, Metro Town, Tiu Keng Leng, New Territories
            Shatin City One Branch Shop 188, 1/F., Fortune City One, City One Shatin, New Territories
            Ma On Shan Branch Shop Nos. 303-304, Level 3, Ma On Shan Plaza, 608 Sai Sha Road, Ma On Shan, New Territories
            Sha Tsui Road Branch Shops Nos. 3-5 on G/F., Kwong Ming Building, 120-130 Sha Tsui Road, Tsuen Wan, New Territories

             
            Service arrangement of all branches on Saturday
            From 5 March (Saturday), services of all branches will be suspended on Saturday until further notice.


            Business hours of retail branches will remain as Monday to Friday 9:00 am to 4:00 pm. The cut-off time of Cheque Deposit at our ATM machine will be adjusted to 4:00 pm from Monday to Friday. Cheques deposited after the cut-off time will be processed on the following clearing day.

            The Bank has been taking precautionary measures prudently at all branches, including more frequent deep cleaning and disinfection of branch premises on top of the regular daily cleaning schedule, all employees are requested to measure their body temperature before work and to put on surgical masks at work. The Bank always reminds its staff to regularly wash and sanitise their hands. Staff of the Bank would help customers to check body temperature when entering the branches and customers are encouraged to put on surgical masks. Hand sanitizer is offered in branches for use, if needed.


            The Bank is committed to maintaining quality banking services. During the special circumstances, customers are advised to use the Bank’s internet banking to meet their banking needs. For enquiries, please call the Bank’s Customer Service Hotline at 223 95559.

            Please scan the below QR code to visit our website for branches location if necessary:


            Notice on Bank of Communications (Hong Kong) Branch Services

            Bank of Communications (Hong Kong) Limited was informed by two employees on 23 March (Wednesday) that they have preliminarily tested positive for COVID-19. The concerned branches are North Point Branch and Fanling Branch. The Branches have been temporarily closed since 23 March (Wednesday) until further notice. Meanwhile, the Bank has already taken corresponding measures, including deep cleaning and disinfecting the Branch premises, all employees at the Branches will conduct viral testing and home quarantine.


            Details of the concerned branches and the last working days of these employees are as follows:

            Branch Name Address Last Working Day of the Employee
            North Point Branch Shops Nos. 1-4 on G/F., Maylun Apartments, 442-456 King's Road, North Point, Hong Kong 22 March (Tuesday)
            Portion B of Shop 13, G/F, King's Tower, No. 480 King's Road, North Point, Hong Kong
            Fanling Branch Shop No. 84A-84B, G/F., Flora Plaza, Fanling, New Territories 22 March (Tuesday)

             

            Bank of Communications (Hong Kong) Limited holds the health and safety of our customers and employees in the highest regard. The prudent precautionary measures are implemented in all branches, including enhancing disinfection and cleaning, all employees are requested to measure their body temperature before work, to put on surgical masks at work and maintain social distancing, and the Bank arranges flexible working arrangements. Employees will check customers’ body temperature when entering the branches, and customers are encouraged to put on surgical masks. Hand sanitizer is available in branches for use, if needed.


            For enquiries, please call the Bank’s Customer Service Hotline at 223 95559.



            2022-03-22

            Bank of Communications (Hong Kong) Announces Branch Service Change Update
            Bank of Communications (Hong Kong) Limited holds the health and safety of our customers and employees in the highest regard. In view of the latest COVID-19 situation, we now update our precautionary measures and our service arrangements.
             
             
            Services of the following retail branch has been suspended since 22 March (Tuesday) until further notice:
            Branch Name Address
            Hong Kong Island
            Taikoo Shing Branch Shop 38, G/F., CityPlaza 2, 18 Taikoo Shing Road, Hong Kong
             
            Services of the following retail branches will be resumed from 23 March (Wednesday):
            Branch Name Address
            Hong Kong Island
            Siu Sai Wan Branch Shop No. 217A-217B, Siu Sai Wan Plaza, Siu Sai Wan Estate, Hong Kong
            Aberdeen Branch Shop 3, G/F, 2/4 & 14/16 Nam Ning Street, Aberdeen Centre (Site 4), Aberdeen, Hong Kong
            Kowloon
            Hunghom Branch Shop A6, G/F., Whampoa Estate Planet Square, 1-3 Tak Man Street, Kowloon
             
             
            Services of the following retail branches remain suspended until further notice:
            Branch Name Address
            Hong Kong Island
            Kennedy Town Branch G/F., 113-119 Belcher's Street, Kennedy Town, Hong Kong
            Quarry Bay Branch Shops 2, G/F., No. 1001 King's Road, Quarry Bay, Hong Kong
            Shau Kei Wan Branch Shop 2-3, G/F., Tung Fai Building, 161-165 Shau Kei Wan Main Street East, Hong Kong
            Hennessy Road Branch G/F., Bank of Communications Building., 368 Hennessy Road, Hong Kong
            Business Department Unit B B/F & G/F, Unit C G/F, Wheelock House, 20 Pedder Street, Central, Hong Kong
            Kowloon
            Tsim Sha Tsui Branch Shop Nos. 1-3 on G/F., CFC Tower, 22-28 Mody Road, Tsimshatsui, Kowloon
            Cheung Sha Wan Plaza Branch Unit G04 on G/F., Cheung Sha Wan Plaza, 833 Cheung Sha Wan Road, Kowloon
            Ngau Tau Kok Branch Shop G1 & G2, G/F., Phase I, Amoy Plaza, 77 Ngau Tau Kok Road, Kowloon
            Jordan Road Branch 1/F., Booman Building, 37U Jordan Road, Kowloon
            New Territories
            Kwai Chung Branch G/F., 93-99 Tai Loong Street, Kwai Chung, New Territories
            Tin Shui Wai Branch Shop No. G72, G/F, +WOO (Phase 1), 12-18 Tin Yan Road, Tin Shui Wai, New Territories
            Sam Shing Estate Branch Shop No. 4, G/F., Moon Yu House, Sam Shing Estate, 6 Sam Shing Street, Tuen Mun, New Territories
            Kwong Yuen Estate Branch Shop Nos. 1 & 2, G/F., Commercial Block 2, Kwong Yuen Shopping Centre, Kwong Yuen Estate, No. 68 Siu Lek Yuen Road, Shatin, New Territories
            Tiu Keng Leng Branch Shops Nos. L2-064 and L2- 065, Level 2, Metro Town, Tiu Keng Leng, New Territories
            Shatin City One Branch Shop 188, 1/F., Fortune City One, City One Shatin, New Territories
            Ma On Shan Branch Shop Nos. 303-304, Level 3, Ma On Shan Plaza, 608 Sai Sha Road, Ma On Shan, New Territories
            Sha Tsui Road Branch Shops Nos. 3-5 on G/F., Kwong Ming Building, 120-130 Sha Tsui Road, Tsuen Wan, New Territories

             
            Service arrangement of all branches on Saturday
            From 5 March (Saturday), services of all branches will be suspended on Saturday until further notice.


            Business hours of retail branches will remain as Monday to Friday 9:00 am to 4:00 pm. The cut-off time of Cheque Deposit at our ATM machine will be adjusted to 4:00 pm from Monday to Friday. Cheques deposited after the cut-off time will be processed on the following clearing day.

            The Bank has been taking precautionary measures prudently at all branches, including more frequent deep cleaning and disinfection of branch premises on top of the regular daily cleaning schedule, all employees are requested to measure their body temperature before work and to put on surgical masks at work. The Bank always reminds its staff to regularly wash and sanitise their hands. Staff of the Bank would help customers to check body temperature when entering the branches and customers are encouraged to put on surgical masks. Hand sanitizer is offered in branches for use, if needed.


            The Bank is committed to maintaining quality banking services. During the special circumstances, customers are advised to use the Bank’s internet banking to meet their banking needs. For enquiries, please call the Bank’s Customer Service Hotline at 223 95559.

            Please scan the below QR code to visit our website for branches location if necessary:


            Notice on Bank of Communications (Hong Kong) Branch Services

            Bank of Communications (Hong Kong) Limited was informed by one employee on 22 March (Tuesday) that he has preliminarily tested positive for COVID-19. The concerned branch is Taikoo Shing Branch. The Branch has been temporarily closed since 22 March (Tuesday) until further notice. Meanwhile, the Bank has already taken corresponding measures, including deep cleaning and disinfecting the Branch premises, all employees at the Branch will conduct viral testing and home quarantine.


            Details of the concerned branch and the last working day of this employee is as follows:

            Branch Name Address Last Working Day of the Employee
            Taikoo Shing Branch Shop 38, G/F., CityPlaza 2, 18 Taikoo Shing Road, Hong Kong 21 March (Monday)

             

            Bank of Communications (Hong Kong) Limited holds the health and safety of our customers and employees in the highest regard. The prudent precautionary measures are implemented in all branches, including enhancing disinfection and cleaning, all employees are requested to measure their body temperature before work, to put on surgical masks at work and maintain social distancing, and the Bank arranges flexible working arrangements. Employees will check customers’ body temperature when entering the branches, and customers are encouraged to put on surgical masks. Hand sanitizer is available in branches for use, if needed.


            For enquiries, please call the Bank’s Customer Service Hotline at 223 95559.



            2022-03-21

            Bank of Communications (Hong Kong) Announces Branch Service Change Update
            Bank of Communications (Hong Kong) Limited holds the health and safety of our customers and employees in the highest regard. In view of the latest COVID-19 situation, we now update our precautionary measures and our service arrangements.
             
             
            Services of the following retail branches have been suspended since 21 March (Monday) until further notice:
            Branch Name Address
            Hong Kong Island
            Business Department Unit B B/F & G/F, Unit C G/F, Wheelock House, 20 Pedder Street, Central, Hong Kong
            Kowloon
            Jordan Road Branch 1/F., Booman Building, 37U Jordan Road, Kowloon
            New Territories
            Sha Tsui Road Branch Shops Nos. 3-5 on G/F., Kwong Ming Building, 120-130 Sha Tsui Road, Tsuen Wan, New Territories
             
            Services of the following retail branches will be resumed from 22 March (Tuesday):
            Branch Name Address
            Kowloon
            Kowloon Branch G/F., 563 Nathan Road, Kowloon
            New Territories
            Tseung Kwan O Branch Shop Nos. 252A, 252B & 253 on Level 2, Metro City Phase I, Tseung Kwan O, New Territories
            Market Street Branch
            G/F., 49-55 Tsuen Wan Market Street, Tsuen Wan, New Territories
             
             
            Services of the following retail branches remain suspended until further notice:
            Branch Name Address
            Hong Kong Island
            Siu Sai Wan Branch Shop No. 217A-217B, Siu Sai Wan Plaza, Siu Sai Wan Estate, Hong Kong
            Kennedy Town Branch G/F., 113-119 Belcher's Street, Kennedy Town, Hong Kong
            Aberdeen Branch Shop 3, G/F, 2/4 & 14/16 Nam Ning Street, Aberdeen Centre (Site 4), Aberdeen, Hong Kong
            Quarry Bay Branch Shops 2, G/F., No. 1001 King's Road, Quarry Bay, Hong Kong
            Shau Kei Wan Branch Shop 2-3, G/F., Tung Fai Building, 161-165 Shau Kei Wan Main Street East, Hong Kong
            Hennessy Road Branch G/F., Bank of Communications Building., 368 Hennessy Road, Hong Kong
            Kowloon
            Tsim Sha Tsui Branch Shop Nos. 1-3 on G/F., CFC Tower, 22-28 Mody Road, Tsimshatsui, Kowloon
            Cheung Sha Wan Plaza Branch Unit G04 on G/F., Cheung Sha Wan Plaza, 833 Cheung Sha Wan Road, Kowloon
            Ngau Tau Kok Branch Shop G1 & G2, G/F., Phase I, Amoy Plaza, 77 Ngau Tau Kok Road, Kowloon
            Hunghom Branch Shop A6, G/F., Whampoa Estate Planet Square, 1-3 Tak Man Street, Kowloon
            New Territories
            Kwai Chung Branch G/F., 93-99 Tai Loong Street, Kwai Chung, New Territories
            Tin Shui Wai Branch Shop No. G72, G/F, +WOO (Phase 1), 12-18 Tin Yan Road, Tin Shui Wai, New Territories
            Sam Shing Estate Branch Shop No. 4, G/F., Moon Yu House, Sam Shing Estate, 6 Sam Shing Street, Tuen Mun, New Territories
            Kwong Yuen Estate Branch Shop Nos. 1 & 2, G/F., Commercial Block 2, Kwong Yuen Shopping Centre, Kwong Yuen Estate, No. 68 Siu Lek Yuen Road, Shatin, New Territories
            Tiu Keng Leng Branch Shops Nos. L2-064 and L2- 065, Level 2, Metro Town, Tiu Keng Leng, New Territories
            Shatin City One Branch Shop 188, 1/F., Fortune City One, City One Shatin, New Territories
            Ma On Shan Branch Shop Nos. 303-304, Level 3, Ma On Shan Plaza, 608 Sai Sha Road, Ma On Shan, New Territories

             
            Service arrangement of all branches on Saturday
            From 5 March (Saturday), services of all branches will be suspended on Saturday until further notice.


            Business hours of retail branches will remain as Monday to Friday 9:00 am to 4:00 pm. The cut-off time of Cheque Deposit at our ATM machine will be adjusted to 4:00 pm from Monday to Friday. Cheques deposited after the cut-off time will be processed on the following clearing day.

            The Bank has been taking precautionary measures prudently at all branches, including more frequent deep cleaning and disinfection of branch premises on top of the regular daily cleaning schedule, all employees are requested to measure their body temperature before work and to put on surgical masks at work. The Bank always reminds its staff to regularly wash and sanitise their hands. Staff of the Bank would help customers to check body temperature when entering the branches and customers are encouraged to put on surgical masks. Hand sanitizer is offered in branches for use, if needed.


            The Bank is committed to maintaining quality banking services. During the special circumstances, customers are advised to use the Bank’s internet banking to meet their banking needs. For enquiries, please call the Bank’s Customer Service Hotline at 223 95559.

            Please scan the below QR code to visit our website for branches location if necessary:


            Notice on Bank of Communications (Hong Kong) Branch Services

            Bank of Communications (Hong Kong) Limited was informed by four employees on 18 March (Friday), 19 March (Saturday) and 21 March (Monday) that they have preliminarily tested positive for COVID-19. The concerned branches are Jordan Road Branch, Sha Tsui Road Branch and Business Department. The Branches have been temporarily closed since 21 March (Monday) until further notice. Meanwhile, the Bank has already taken corresponding measures, including deep cleaning and disinfecting the Branch premises, all employees at the Branches will conduct viral testing and home quarantine.


            Details of the concerned branches and the last working days of these employees are as follows:

            Branch Name Address Last Working Day of the Employee
            Jordan Road Branch 1/F., Booman Building, 37U Jordan Road, Kowloon 18 March (Friday)
            Sha Tsui Road Branch Shops Nos. 3-5 on G/F., Kwong Ming Building, 120-130 Sha Tsui Road, Tsuen Wan, New Territories 18 March (Friday)
            Business Department Unit B B/F & G/F, Unit C G/F, Wheelock House, 20 Pedder Street, Central, Hong Kong 18 March (Friday)
            18 March (Friday)

             

            Bank of Communications (Hong Kong) Limited holds the health and safety of our customers and employees in the highest regard. The prudent precautionary measures are implemented in all branches, including enhancing disinfection and cleaning, all employees are requested to measure their body temperature before work, to put on surgical masks at work and maintain social distancing, and the Bank arranges flexible working arrangements. Employees will check customers’ body temperature when entering the branches, and customers are encouraged to put on surgical masks. Hand sanitizer is available in branches for use, if needed.


            For enquiries, please call the Bank’s Customer Service Hotline at 223 95559.



            2022-03-18

            Bank of Communications (Hong Kong) Announces Branch Service Change Update
            Bank of Communications (Hong Kong) Limited holds the health and safety of our customers and employees in the highest regard. In view of the latest COVID-19 situation, we now update our precautionary measures and our service arrangements.
             
             
            Services of the following retail branch has been suspended since 18 March (Friday) until further notice:
            Branch Name Address
            Kowloon
            Hunghom Branch Shop A6, G/F., Whampoa Estate Planet Square, 1-3 Tak Man Street, Kowloon
             
            Services of the following retail branches will be resumed from 21 March (Monday):
            Branch Name Address
            Hong Kong Island
            North Point Branch Shops Nos. 1-4 on G/F., Maylun Apartments, 442-456 King's Road, North Point, Hong Kong
            Portion B of Shop 13, G/F, King's Tower, No. 480 King's Road, North Point, Hong Kong
            New Territories
            Yuen Long Branch
            Shop 2B, G/F, Man Yu Building, 2-14 Tai Fung Street, Yuen Long, New Territories
             
             
            Services of the following retail branches remain suspended until further notice:
            Branch Name Address
            Hong Kong Island
            Siu Sai Wan Branch Shop No. 217A-217B, Siu Sai Wan Plaza, Siu Sai Wan Estate, Hong Kong
            Kennedy Town Branch G/F., 113-119 Belcher's Street, Kennedy Town, Hong Kong
            Aberdeen Branch Shop 3, G/F, 2/4 & 14/16 Nam Ning Street, Aberdeen Centre (Site 4), Aberdeen, Hong Kong
            Quarry Bay Branch Shops 2, G/F., No. 1001 King's Road, Quarry Bay, Hong Kong
            Shau Kei Wan Branch Shop 2-3, G/F., Tung Fai Building, 161-165 Shau Kei Wan Main Street East, Hong Kong
            Hennessy Road Branch G/F., Bank of Communications Building., 368 Hennessy Road, Hong Kong
            Kowloon
            Tsim Sha Tsui Branch Shop Nos. 1-3 on G/F., CFC Tower, 22-28 Mody Road, Tsimshatsui, Kowloon
            Cheung Sha Wan Plaza Branch Unit G04 on G/F., Cheung Sha Wan Plaza, 833 Cheung Sha Wan Road, Kowloon
            Ngau Tau Kok Branch Shop G1 & G2, G/F., Phase I, Amoy Plaza, 77 Ngau Tau Kok Road, Kowloon
            Kowloon Branch G/F., 563 Nathan Road, Kowloon
            New Territories
            Kwai Chung Branch G/F., 93-99 Tai Loong Street, Kwai Chung, New Territories
            Tin Shui Wai Branch Shop No. G72, G/F, +WOO (Phase 1), 12-18 Tin Yan Road, Tin Shui Wai, New Territories
            Tseung Kwan O Branch Shop Nos. 252A, 252B & 253 on Level 2, Metro City Phase I, Tseung Kwan O, New Territories
            Sam Shing Estate Branch Shop No. 4, G/F., Moon Yu House, Sam Shing Estate, 6 Sam Shing Street, Tuen Mun, New Territories
            Kwong Yuen Estate Branch Shop Nos. 1 & 2, G/F., Commercial Block 2, Kwong Yuen Shopping Centre, Kwong Yuen Estate, No. 68 Siu Lek Yuen Road, Shatin, New Territories
            Tiu Keng Leng Branch Shops Nos. L2-064 and L2- 065, Level 2, Metro Town, Tiu Keng Leng, New Territories
            Shatin City One Branch Shop 188, 1/F., Fortune City One, City One Shatin, New Territories
            Market Street Branch
            G/F., 49-55 Tsuen Wan Market Street, Tsuen Wan, New Territories
            Ma On Shan Branch Shop Nos. 303-304, Level 3, Ma On Shan Plaza, 608 Sai Sha Road, Ma On Shan, New Territories

             
            Service arrangement of all branches on Saturday
            From 5 March (Saturday), services of all branches will be suspended on Saturday until further notice.


            Business hours of retail branches will remain as Monday to Friday 9:00 am to 4:00 pm. The cut-off time of Cheque Deposit at our ATM machine will be adjusted to 4:00 pm from Monday to Friday. Cheques deposited after the cut-off time will be processed on the following clearing day.

            The Bank has been taking precautionary measures prudently at all branches, including more frequent deep cleaning and disinfection of branch premises on top of the regular daily cleaning schedule, all employees are requested to measure their body temperature before work and to put on surgical masks at work. The Bank always reminds its staff to regularly wash and sanitise their hands. Staff of the Bank would help customers to check body temperature when entering the branches and customers are encouraged to put on surgical masks. Hand sanitizer is offered in branches for use, if needed.


            The Bank is committed to maintaining quality banking services. During the special circumstances, customers are advised to use the Bank’s internet banking to meet their banking needs. For enquiries, please call the Bank’s Customer Service Hotline at 223 95559.

            Please scan the below QR code to visit our website for branches location if necessary:


            Notice on Bank of Communications (Hong Kong) Branch Services

            Bank of Communications (Hong Kong) Limited was informed by one employee on 18 March (Friday) that he has preliminarily tested positive for COVID-19. The concerned branch is Hunghom Branch. The Branch has been temporarily closed since 18 March (Friday) until further notice. Meanwhile, the Bank has already taken corresponding measures, including deep cleaning and disinfecting the Branch premises, all employees at the Branch will conduct viral testing and home quarantine.


            Details of the concerned branch and the last working day of this employee is as follows:

            Branch Name Address Last Working Day of the Employee
            Hunghom Branch Shop A6, G/F., Whampoa Estate Planet Square, 1-3 Tak Man Street, Kowloon 17 March (Thursday)

             

            Bank of Communications (Hong Kong) Limited holds the health and safety of our customers and employees in the highest regard. The prudent precautionary measures are implemented in all branches, including enhancing disinfection and cleaning, all employees are requested to measure their body temperature before work, to put on surgical masks at work and maintain social distancing, and the Bank arranges flexible working arrangements. Employees will check customers’ body temperature when entering the branches, and customers are encouraged to put on surgical masks. Hand sanitizer is available in branches for use, if needed.


            For enquiries, please call the Bank’s Customer Service Hotline at 223 95559.



            2022-03-16

            Bank of Communications (Hong Kong) Announces Branch Service Change Update
            Bank of Communications (Hong Kong) Limited holds the health and safety of our customers and employees in the highest regard. In view of the latest COVID-19 situation, we now update our precautionary measures and our service arrangements.
             
             
            Services of the following retail branch has been suspended since 16 March (Wednesday) until further notice:
            Branch Name Address
            Kowloon
            Kowloon Branch G/F., 563 Nathan Road, Kowloon
             
            Services of the following retail branches will be resumed from 17 March (Thursday):
            Branch Name Address
            Kowloon
            Mongkok Branch
            G/F and 1/F, Shun Wah Building, Nos. 735 & 735A Nathan Road, Mongkok, Kowloon
            New Territories
            Tai Po Branch
            Shop No. 1, 2, 26 & 27, G/F., Wing Fai Plaza, 29-35 Ting Kok Road, Tai Po, New Territories
             
             
            Services of the following retail branches remain suspended until further notice:
            Branch Name Address
            Hong Kong Island
            Siu Sai Wan Branch Shop No. 217A-217B, Siu Sai Wan Plaza, Siu Sai Wan Estate, Hong Kong
            Kennedy Town Branch G/F., 113-119 Belcher's Street, Kennedy Town, Hong Kong
            Aberdeen Branch Shop 3, G/F, 2/4 & 14/16 Nam Ning Street, Aberdeen Centre (Site 4), Aberdeen, Hong Kong
            Quarry Bay Branch Shops 2, G/F., No. 1001 King's Road, Quarry Bay, Hong Kong
            Shau Kei Wan Branch Shop 2-3, G/F., Tung Fai Building, 161-165 Shau Kei Wan Main Street East, Hong Kong
            Hennessy Road Branch G/F., Bank of Communications Building., 368 Hennessy Road, Hong Kong
            North Point Branch Shops Nos. 1-4 on G/F., Maylun Apartments, 442-456 King's Road, North Point, Hong Kong
            Portion B of Shop 13, G/F, King's Tower, No. 480 King's Road, North Point, Hong Kong
            Kowloon
            Tsim Sha Tsui Branch Shop Nos. 1-3 on G/F., CFC Tower, 22-28 Mody Road, Tsimshatsui, Kowloon
            Cheung Sha Wan Plaza Branch Unit G04 on G/F., Cheung Sha Wan Plaza, 833 Cheung Sha Wan Road, Kowloon
            Ngau Tau Kok Branch Shop G1 & G2, G/F., Phase I, Amoy Plaza, 77 Ngau Tau Kok Road, Kowloon
            New Territories
            Kwai Chung Branch G/F., 93-99 Tai Loong Street, Kwai Chung, New Territories
            Tin Shui Wai Branch Shop No. G72, G/F, +WOO (Phase 1), 12-18 Tin Yan Road, Tin Shui Wai, New Territories
            Tseung Kwan O Branch Shop Nos. 252A, 252B & 253 on Level 2, Metro City Phase I, Tseung Kwan O, New Territories
            Sam Shing Estate Branch Shop No. 4, G/F., Moon Yu House, Sam Shing Estate, 6 Sam Shing Street, Tuen Mun, New Territories
            Kwong Yuen Estate Branch Shop Nos. 1 & 2, G/F., Commercial Block 2, Kwong Yuen Shopping Centre, Kwong Yuen Estate, No. 68 Siu Lek Yuen Road, Shatin, New Territories
            Tiu Keng Leng Branch Shops Nos. L2-064 and L2- 065, Level 2, Metro Town, Tiu Keng Leng, New Territories
            Shatin City One Branch Shop 188, 1/F., Fortune City One, City One Shatin, New Territories
            Market Street Branch
            G/F., 49-55 Tsuen Wan Market Street, Tsuen Wan, New Territories
            Yuen Long Branch Shop 2B, G/F, Man Yu Building, 2-14 Tai Fung Street, Yuen Long, New Territories
            Ma On Shan Branch Shop Nos. 303-304, Level 3, Ma On Shan Plaza, 608 Sai Sha Road, Ma On Shan, New Territories

             
            Service arrangement of all branches on Saturday
            From 5 March (Saturday), services of all branches will be suspended on Saturday until further notice.


            Business hours of retail branches will remain as Monday to Friday 9:00 am to 4:00 pm. The cut-off time of Cheque Deposit at our ATM machine will be adjusted to 4:00 pm from Monday to Friday. Cheques deposited after the cut-off time will be processed on the following clearing day.

            The Bank has been taking precautionary measures prudently at all branches, including more frequent deep cleaning and disinfection of branch premises on top of the regular daily cleaning schedule, all employees are requested to measure their body temperature before work and to put on surgical masks at work. The Bank always reminds its staff to regularly wash and sanitise their hands. Staff of the Bank would help customers to check body temperature when entering the branches and customers are encouraged to put on surgical masks. Hand sanitizer is offered in branches for use, if needed.


            The Bank is committed to maintaining quality banking services. During the special circumstances, customers are advised to use the Bank’s internet banking to meet their banking needs. For enquiries, please call the Bank’s Customer Service Hotline at 223 95559.

            Please scan the below QR code to visit our website for branches location if necessary:


            Notice on Bank of Communications (Hong Kong) Branch Services

            Bank of Communications (Hong Kong) Limited was informed by one employee on 16 March (Wednesday) that he has preliminarily tested positive for COVID-19. The concerned branch is Kowloon Branch. The Branch has been temporarily closed since 16 March (Wednesday) until further notice. Meanwhile, the Bank has already taken corresponding measures, including deep cleaning and disinfecting the Branch premises, all employees at the Branch will conduct viral testing and home quarantine.


            Details of the concerned branch and the last working day of this employee is as follows:

            Branch Name Address Last Working Day of the Employee
            Kowloon Branch G/F., 563 Nathan Road, Kowloon 15 March (Tuesday)

             

            Bank of Communications (Hong Kong) Limited holds the health and safety of our customers and employees in the highest regard. The prudent precautionary measures are implemented in all branches, including enhancing disinfection and cleaning, all employees are requested to measure their body temperature before work, to put on surgical masks at work and maintain social distancing, and the Bank arranges flexible working arrangements. Employees will check customers’ body temperature when entering the branches, and customers are encouraged to put on surgical masks. Hand sanitizer is available in branches for use, if needed.


            For enquiries, please call the Bank’s Customer Service Hotline at 223 95559.



            2022-03-15

            Bank of Communications (Hong Kong) Announces Corporate Banking Branch Service Change Update
            Bank of Communications (Hong Kong) Limited holds the health and safety of our customers and employees in the highest regard. In view of the latest COVID-19 situation, we now update our precautionary measures.
             
             
            The services of the following Corporate Banking branch service have been suspended on 15 March (Tuesday):
            Branch Name Address
            Commercial Centre (Kowloon) Suite 604-611, 6/F, Tower 6, Gateway, Tsimshatsui, Kowloon
            Institutional Banking Department Suite 604-611, 6/F, Tower 6, Gateway, Tsimshatsui, Kowloon
            Trade Finance Department Suite 604-611, 6/F, Tower 6, Gateway, Tsimshatsui, Kowloon
             
            The services of the following Corporate Banking branch service will be resumed on 16 March (Wednesday):
            Branch Name Address
            Commercial Centre (Kowloon) Suite 604-611, 6/F, Tower 6, Gateway, Tsimshatsui, Kowloon
            Institutional Banking Department Suite 604-611, 6/F, Tower 6, Gateway, Tsimshatsui, Kowloon
            Trade Finance Department Suite 604-611, 6/F, Tower 6, Gateway, Tsimshatsui, Kowloon
             
            Business hours of other Corporate Banking branch services from Monday to Friday will remain as 9:00 am to 5:00 pm.

            The prudent precautionary measures are implemented in all branches, including more frequent deep cleaning and disinfection of branch premises on top of the regular daily cleaning schedule and all employees are requested to measure their body temperature before work and to put on surgical masks at work. The Bank will remind its staff to regularly wash and sanitise their hands. Employees will check customers’ body temperature when entering the branches, and customers are encouraged to put on surgical masks. Hand sanitizer is available in branches for use, if needed.

            The Bank is committed to maintaining quality banking services. During the special circumstances, customers are advised to use the Bank’s internet banking to meet their banking needs. For enquiries, please call the Bank’s Customer Service Hotline at 223 95559.

             

            Notice on Bank of Communications (Hong Kong) Corporate Banking Services

            Bank of Communications (Hong Kong) Limited was informed by two employees at Institutional Banking Department and Commercial Centre (Kowloon) (address: Suite 604-611, 6/F, Tower 6, Gateway, Tsimshatsui, Kowloon) on 15 March (Tuesday) that they have preliminarily tested positive for COVID-19. The Branches have been temporarily closed from 15 March (Tuesday) and will be resumed on 16 March (Wednesday). Meanwhile, the Bank has already taken corresponding measures, including deep cleaning and disinfecting the Branch premises, all employees at the Branch will conduct viral testing and home quarantine.


            The employees were last working in the Branch on 14 March (Monday). Their body temperature was normal before reporting for duty and no symptoms of sickness were present. They are mainly responsible for providing customer services and counter services. They wore face mask at work. All employees at the Branch fully complied with the Bank's preventive measures, including all employees are requested to measure their body temperature before work and to put on surgical masks at work. The Bank will continue to monitor the situation and provide them with the necessary assistance.


            Bank of Communications (Hong Kong) Limited holds the health and safety of our customers and employees in the highest regard. The prudent precautionary measures are implemented in all branches, including enhancing disinfection and cleaning, all employees are requested to measure their body temperature before work, to put on surgical masks at work and maintain social distancing, and the Bank arranges flexible working arrangements. Employees will check customers’ body temperature when entering the branches, and customers are encouraged to put on surgical masks. Hand sanitizer is available in branches for use, if needed.


            For enquiries, please call the Bank’s Customer Service Hotline at 223 95559.


            Bank of Communications (Hong Kong) Announces Branch Service Change Update
            Bank of Communications (Hong Kong) Limited holds the health and safety of our customers and employees in the highest regard. In view of the latest COVID-19 situation, we now update our precautionary measures and our service arrangements.
             
             
            Services of the following retail branches have been suspended since 15 March (Tuesday) until further notice:
            Branch Name Address
            Hong Kong Island
            North Point Branch Shops Nos. 1-4 on G/F., Maylun Apartments, 442-456 King's Road, North Point, Hong Kong
            Portion B of Shop 13, G/F, King's Tower, No. 480 King's Road, North Point, Hong Kong
            Kowloon
            Ngau Tau Kok Branch Shop G1 & G2, G/F., Phase I, Amoy Plaza, 77 Ngau Tau Kok Road, Kowloon
            New Territories
            Ma On Shan Branch Shop Nos. 303-304, Level 3, Ma On Shan Plaza, 608 Sai Sha Road, Ma On Shan, New Territories
             
            Services of the following retail branches will be resumed from 16 March (Wednesday):
            Branch Name Address
            New Territories
            Tsuen Wan Branch
            G/F., 240-242 Sha Tsui Road, Tsuen Wan, New Territories
            Sheung Shui Branch
            Shops 1010-1014, G/F., Sheung Shui Centre, Sheung Shui, New Territories
             
             
            Services of the following retail branches remain suspended until further notice:
            Branch Name Address
            Hong Kong Island
            Siu Sai Wan Branch Shop No. 217A-217B, Siu Sai Wan Plaza, Siu Sai Wan Estate, Hong Kong
            Kennedy Town Branch G/F., 113-119 Belcher's Street, Kennedy Town, Hong Kong
            Aberdeen Branch Shop 3, G/F, 2/4 & 14/16 Nam Ning Street, Aberdeen Centre (Site 4), Aberdeen, Hong Kong
            Quarry Bay Branch Shops 2, G/F., No. 1001 King's Road, Quarry Bay, Hong Kong
            Shau Kei Wan Branch Shop 2-3, G/F., Tung Fai Building, 161-165 Shau Kei Wan Main Street East, Hong Kong
            Hennessy Road Branch G/F., Bank of Communications Building., 368 Hennessy Road, Hong Kong
            Kowloon
            Tsim Sha Tsui Branch Shop Nos. 1-3 on G/F., CFC Tower, 22-28 Mody Road, Tsimshatsui, Kowloon
            Mongkok Branch G/F and 1/F, Shun Wah Building, Nos. 735 & 735A Nathan Road, Mongkok, Kowloon
            Cheung Sha Wan Plaza Branch Unit G04 on G/F., Cheung Sha Wan Plaza, 833 Cheung Sha Wan Road, Kowloon
            New Territories
            Kwai Chung Branch G/F., 93-99 Tai Loong Street, Kwai Chung, New Territories
            Tai Po Branch Shop No. 1, 2, 26 & 27, G/F., Wing Fai Plaza, 29-35 Ting Kok Road, Tai Po, New Territories
            Tin Shui Wai Branch Shop No. G72, G/F, +WOO (Phase 1), 12-18 Tin Yan Road, Tin Shui Wai, New Territories
            Tseung Kwan O Branch Shop Nos. 252A, 252B & 253 on Level 2, Metro City Phase I, Tseung Kwan O, New Territories
            Sam Shing Estate Branch Shop No. 4, G/F., Moon Yu House, Sam Shing Estate, 6 Sam Shing Street, Tuen Mun, New Territories
            Kwong Yuen Estate Branch Shop Nos. 1 & 2, G/F., Commercial Block 2, Kwong Yuen Shopping Centre, Kwong Yuen Estate, No. 68 Siu Lek Yuen Road, Shatin, New Territories
            Tiu Keng Leng Branch Shops Nos. L2-064 and L2- 065, Level 2, Metro Town, Tiu Keng Leng, New Territories
            Shatin City One Branch Shop 188, 1/F., Fortune City One, City One Shatin, New Territories
            Market Street Branch
            G/F., 49-55 Tsuen Wan Market Street, Tsuen Wan, New Territories
            Yuen Long Branch Shop 2B, G/F, Man Yu Building, 2-14 Tai Fung Street, Yuen Long, New Territories

             
            Service arrangement of all branches on Saturday
            From 5 March (Saturday), services of all branches will be suspended on Saturday until further notice.


            Business hours of retail branches will remain as Monday to Friday 9:00 am to 4:00 pm. The cut-off time of Cheque Deposit at our ATM machine will be adjusted to 4:00 pm from Monday to Friday. Cheques deposited after the cut-off time will be processed on the following clearing day.

            The Bank has been taking precautionary measures prudently at all branches, including more frequent deep cleaning and disinfection of branch premises on top of the regular daily cleaning schedule, all employees are requested to measure their body temperature before work and to put on surgical masks at work. The Bank always reminds its staff to regularly wash and sanitise their hands. Staff of the Bank would help customers to check body temperature when entering the branches and customers are encouraged to put on surgical masks. Hand sanitizer is offered in branches for use, if needed.


            The Bank is committed to maintaining quality banking services. During the special circumstances, customers are advised to use the Bank’s internet banking to meet their banking needs. For enquiries, please call the Bank’s Customer Service Hotline at 223 95559.

            Please scan the below QR code to visit our website for branches location if necessary:


            Notice on Bank of Communications (Hong Kong) Branch Services

            Bank of Communications (Hong Kong) Limited was informed by three employees on 15 March (Tuesday) that they have preliminarily tested positive for COVID-19. The concerned branches are North Point Branch, Ngau Tau Kok Branch and Ma On Shan Branch. The Branches have been temporarily closed since 15 March (Tuesday) until further notice. Meanwhile, the Bank has already taken corresponding measures, including deep cleaning and disinfecting the Branch premises, all employees at the Branches will conduct viral testing and home quarantine.


            Details of the concerned branches and the last working days of these employees are as follows:

            Branch Name Address Last Working Day of the Employee
            North Point Branch Shops Nos. 1-4 on G/F., Maylun Apartments, 442-456 King's Road, North Point, Hong Kong 14 March (Monday)
            Portion B of Shop 13, G/F, King's Tower, No. 480 King's Road, North Point, Hong Kong
            Ngau Tau Kok Branch Shop G1 & G2, G/F., Phase I, Amoy Plaza, 77 Ngau Tau Kok Road, Kowloon 14 March (Monday)
            Ma On Shan Branch Shop Nos. 303-304, Level 3, Ma On Shan Plaza, 608 Sai Sha Road, Ma On Shan, New Territories 14 March (Monday)

             

            Bank of Communications (Hong Kong) Limited holds the health and safety of our customers and employees in the highest regard. The prudent precautionary measures are implemented in all branches, including enhancing disinfection and cleaning, all employees are requested to measure their body temperature before work, to put on surgical masks at work and maintain social distancing, and the Bank arranges flexible working arrangements. Employees will check customers’ body temperature when entering the branches, and customers are encouraged to put on surgical masks. Hand sanitizer is available in branches for use, if needed.


            For enquiries, please call the Bank’s Customer Service Hotline at 223 95559.



            2022-03-14

            Bank of Communications (Hong Kong) Announces Branch Service Change Update
            Bank of Communications (Hong Kong) Limited holds the health and safety of our customers and employees in the highest regard. In view of the latest COVID-19 situation, we now update our precautionary measures and our service arrangements.
             
             
            Services of the following retail branches have been suspended since 14 March (Monday) until further notice:
            Branch Name Address
            New Territories
            Tsuen Wan Branch
            G/F., 240-242 Sha Tsui Road, Tsuen Wan, New Territories
            Market Street Branch
            G/F., 49-55 Tsuen Wan Market Street, Tsuen Wan, New Territories
            Sheung Shui Branch
            Shops 1010-1014, G/F., Sheung Shui Centre, Sheung Shui, New Territories
            Yuen Long Branch Shop 2B, G/F, Man Yu Building, 2-14 Tai Fung Street, Yuen Long, New Territories
             
             
            Services of the following retail branches will be resumed from 15 March (Tuesday):
            Branch Name Address
            Hong Kong Island
            Business Department Unit B B/F & G/F, Unit C G/F, Wheelock House, 20 Pedder Street, Central, Hong Kong
            King's Road Branch G/F, Kailey Court, 67-71 King's Road, Hong Kong
            Kowloon
            Kowloon Branch G/F., 563 Nathan Road, Kowloon
            New Territories
            Sha Tsui Road Branch Shops Nos. 3-5 on G/F., Kwong Ming Building, 120-130 Sha Tsui Road, Tsuen Wan, New Territories
            Tuen Mun Branch Shops 7-8 on G/F, Castle Peak Lin Won Building, 2-4 Yan Ching Street, Tuen Mun, New Territorie
            Ma On Shan Branch Shop Nos. 303-304, Level 3, Ma On Shan Plaza, 608 Sai Sha Road, Ma On Shan, New Territories
             
             
            Services of the following retail branches remain suspended until further notice:
            Branch Name Address
            Hong Kong Island
            Siu Sai Wan Branch Shop No. 217A-217B, Siu Sai Wan Plaza, Siu Sai Wan Estate, Hong Kong
            Kennedy Town Branch G/F., 113-119 Belcher's Street, Kennedy Town, Hong Kong
            Aberdeen Branch Shop 3, G/F, 2/4 & 14/16 Nam Ning Street, Aberdeen Centre (Site 4), Aberdeen, Hong Kong
            Quarry Bay Branch Shops 2, G/F., No. 1001 King's Road, Quarry Bay, Hong Kong
            Shau Kei Wan Branch Shop 2-3, G/F., Tung Fai Building, 161-165 Shau Kei Wan Main Street East, Hong Kong
            Hennessy Road Branch G/F., Bank of Communications Building., 368 Hennessy Road, Hong Kong
            Kowloon
            Tsim Sha Tsui Branch Shop Nos. 1-3 on G/F., CFC Tower, 22-28 Mody Road, Tsimshatsui, Kowloon
            Mongkok Branch G/F and 1/F, Shun Wah Building, Nos. 735 & 735A Nathan Road, Mongkok, Kowloon
            Cheung Sha Wan Plaza Branch Unit G04 on G/F., Cheung Sha Wan Plaza, 833 Cheung Sha Wan Road, Kowloon
            New Territories
            Kwai Chung Branch G/F., 93-99 Tai Loong Street, Kwai Chung, New Territories
            Tai Po Branch Shop No. 1, 2, 26 & 27, G/F., Wing Fai Plaza, 29-35 Ting Kok Road, Tai Po, New Territories
            Tin Shui Wai Branch Shop No. G72, G/F, +WOO (Phase 1), 12-18 Tin Yan Road, Tin Shui Wai, New Territories
            Tseung Kwan O Branch Shop Nos. 252A, 252B & 253 on Level 2, Metro City Phase I, Tseung Kwan O, New Territories
            Sam Shing Estate Branch Shop No. 4, G/F., Moon Yu House, Sam Shing Estate, 6 Sam Shing Street, Tuen Mun, New Territories
            Kwong Yuen Estate Branch Shop Nos. 1 & 2, G/F., Commercial Block 2, Kwong Yuen Shopping Centre, Kwong Yuen Estate, No. 68 Siu Lek Yuen Road, Shatin, New Territories
            Tiu Keng Leng Branch Shops Nos. L2-064 and L2- 065, Level 2, Metro Town, Tiu Keng Leng, New Territories
            Shatin City One Branch Shop 188, 1/F., Fortune City One, City One Shatin, New Territories

             
            Service arrangement of all branches on Saturday
            From 5 March (Saturday), services of all branches will be suspended on Saturday until further notice.


            Business hours of retail branches will remain as Monday to Friday 9:00 am to 4:00 pm. The cut-off time of Cheque Deposit at our ATM machine will be adjusted to 4:00 pm from Monday to Friday. Cheques deposited after the cut-off time will be processed on the following clearing day.

            The Bank has been taking precautionary measures prudently at all branches, including more frequent deep cleaning and disinfection of branch premises on top of the regular daily cleaning schedule, all employees are requested to measure their body temperature before work and to put on surgical masks at work. The Bank always reminds its staff to regularly wash and sanitise their hands. Staff of the Bank would help customers to check body temperature when entering the branches and customers are encouraged to put on surgical masks. Hand sanitizer is offered in branches for use, if needed.


            The Bank is committed to maintaining quality banking services. During the special circumstances, customers are advised to use the Bank’s internet banking to meet their banking needs. For enquiries, please call the Bank’s Customer Service Hotline at 223 95559.

            Please scan the below QR code to visit our website for branches location if necessary:


            Notice on Bank of Communications (Hong Kong) Branch Services

            Bank of Communications (Hong Kong) Limited was informed by four employees on 13 March (Sunday) and 14 March (Monday) that they have preliminarily tested positive for COVID-19. The concerned branches are Market Street Branch, Tsuen Wan Branch, Sheung Shui Branch and Yuen Long Branch. The Branches have been temporarily closed since 14 March (Monday) until further notice. Meanwhile, the Bank has already taken corresponding measures, including deep cleaning and disinfecting the Branch premises, all employees at the Branches will conduct viral testing and home quarantine.


            Details of the concerned branches and the last working days of these employees are as follows:

            Branch Name Address Last Working Day of the Employee
            Market Street Branch G/F., 49-55 Tsuen Wan Market Street, Tsuen Wan, New Territories 11 March (Friday)
            Tsuen Wan Branch G/F., 240-242 Sha Tsui Road, Tsuen Wan, New Territories 11 March (Friday)
            Sheung Shui Branch Shops 1010-1014, G/F., Sheung Shui Centre, Sheung Shui, New Territories 11 March (Friday)
            Yuen Long Branch Shop 2B, G/F, Man Yu Building, 2-14 Tai Fung Street, Yuen Long, New Territories 11 March (Friday)

             

            Bank of Communications (Hong Kong) Limited holds the health and safety of our customers and employees in the highest regard. The prudent precautionary measures are implemented in all branches, including enhancing disinfection and cleaning, all employees are requested to measure their body temperature before work, to put on surgical masks at work and maintain social distancing, and the Bank arranges flexible working arrangements. Employees will check customers’ body temperature when entering the branches, and customers are encouraged to put on surgical masks. Hand sanitizer is available in branches for use, if needed.


            For enquiries, please call the Bank’s Customer Service Hotline at 223 95559.



            2022-03-11

            Bank of Communications (Hong Kong) Announces Branch Service Change Update
            Bank of Communications (Hong Kong) Limited holds the health and safety of our customers and employees in the highest regard. In view of the latest COVID-19 situation, we now update our precautionary measures and our service arrangements.
             
             
            Services of the following retail branches have been suspended since 11 March (Friday) until further notice:
            Branch Name Address
            Hong Kong Island
            Business Department
            Unit B B/F & G/F, Unit C G/F, Wheelock House, 20 Pedder Street, Central, Hong Kong
            King's Road Branch
            G/F, Kailey Court, 67-71 King's Road, Hong Kong
            Kowloon
            Kowloon Branch
            G/F., 563 Nathan Road, Kowloon
            New Territories
            Ma On Shan Branch Shop Nos. 303-304, Level 3, Ma On Shan Plaza, 608 Sai Sha Road, Ma On Shan, New Territories
             
             
            Services of the following retail branches will be resumed from 14 March (Monday):
            Branch Name Address
            Hong Kong Island
            North Point Branch Shops Nos. 1-4 on G/F., Maylun Apartments, 442-456 King's Road, North Point, Hong Kong
            Portion B of Shop 13, G/F, King's Tower, No. 480 King's Road, North Point, Hong Kong
            Chaiwan Branch G/F., 121-121A Wan Tsui Road, Chai Wan Cinema Building, Chaiwan, Hong Kong
            Kowloon
            Kwun Tong Branch Shop E, Block G & H, G/F, East Sun Industrial Centre, 16 Shing Yip Street, Kwun Tong, Kowloon
            Hunghom Branch Shop A6, G/F., Whampoa Estate Planet Square, 1-3 Tak Man Street, Kowloon
             
             
            Services of the following retail branches remain suspended until further notice:
            Branch Name Address
            Hong Kong Island
            Siu Sai Wan Branch Shop No. 217A-217B, Siu Sai Wan Plaza, Siu Sai Wan Estate, Hong Kong
            Kennedy Town Branch G/F., 113-119 Belcher's Street, Kennedy Town, Hong Kong
            Aberdeen Branch Shop 3, G/F, 2/4 & 14/16 Nam Ning Street, Aberdeen Centre (Site 4), Aberdeen, Hong Kong
            Quarry Bay Branch Shops 2, G/F., No. 1001 King's Road, Quarry Bay, Hong Kong
            Shau Kei Wan Branch Shop 2-3, G/F., Tung Fai Building, 161-165 Shau Kei Wan Main Street East, Hong Kong
            Hennessy Road Branch G/F., Bank of Communications Building., 368 Hennessy Road, Hong Kong
            Kowloon
            Tsim Sha Tsui Branch Shop Nos. 1-3 on G/F., CFC Tower, 22-28 Mody Road, Tsimshatsui, Kowloon
            Mongkok Branch G/F and 1/F, Shun Wah Building, Nos. 735 & 735A Nathan Road, Mongkok, Kowloon
            Cheung Sha Wan Plaza Branch Unit G04 on G/F., Cheung Sha Wan Plaza, 833 Cheung Sha Wan Road, Kowloon
            New Territories
            Kwai Chung Branch G/F., 93-99 Tai Loong Street, Kwai Chung, New Territories
            Tai Po Branch Shop No. 1, 2, 26 & 27, G/F., Wing Fai Plaza, 29-35 Ting Kok Road, Tai Po, New Territories
            Tuen Mun Branch Shops 7-8 on G/F, Castle Peak Lin Won Building, 2-4 Yan Ching Street, Tuen Mun, New Territories
            Tin Shui Wai Branch Shop No. G72, G/F, +WOO (Phase 1), 12-18 Tin Yan Road, Tin Shui Wai, New Territories
            Tseung Kwan O Branch Shop Nos. 252A, 252B & 253 on Level 2, Metro City Phase I, Tseung Kwan O, New Territories
            Sam Shing Estate Branch Shop No. 4, G/F., Moon Yu House, Sam Shing Estate, 6 Sam Shing Street, Tuen Mun, New Territories
            Kwong Yuen Estate Branch Shop Nos. 1 & 2, G/F., Commercial Block 2, Kwong Yuen Shopping Centre, Kwong Yuen Estate, No. 68 Siu Lek Yuen Road, Shatin, New Territories
            Sha Tsui Road Branch Shops Nos. 3-5 on G/F., Kwong Ming Building, 120-130 Sha Tsui Road, Tsuen Wan, New Territories
            Tiu Keng Leng Branch Shops Nos. L2-064 and L2- 065, Level 2, Metro Town, Tiu Keng Leng, New Territories
            Shatin City One Branch Shop 188, 1/F., Fortune City One, City One Shatin, New Territories

             
            Service arrangement of all branches on Saturday
            From 5 March (Saturday), services of all branches will be suspended on Saturday until further notice.


            Business hours of retail branches will remain as Monday to Friday 9:00 am to 4:00 pm. The cut-off time of Cheque Deposit at our ATM machine will be adjusted to 4:00 pm from Monday to Friday. Cheques deposited after the cut-off time will be processed on the following clearing day.

            The Bank has been taking precautionary measures prudently at all branches, including more frequent deep cleaning and disinfection of branch premises on top of the regular daily cleaning schedule, all employees are requested to measure their body temperature before work and to put on surgical masks at work. The Bank always reminds its staff to regularly wash and sanitise their hands. Staff of the Bank would help customers to check body temperature when entering the branches and customers are encouraged to put on surgical masks. Hand sanitizer is offered in branches for use, if needed.


            The Bank is committed to maintaining quality banking services. During the special circumstances, customers are advised to use the Bank’s internet banking to meet their banking needs. For enquiries, please call the Bank’s Customer Service Hotline at 223 95559.

            Please scan the below QR code to visit our website for branches location if necessary:


            Notice on Bank of Communications (Hong Kong) Branch Services

            Bank of Communications (Hong Kong) Limited was informed by four employees on 10 March (Thursday) and 11 March (Friday) that they have preliminarily tested positive for COVID-19. The concerned branches are King's Road Branch, Kowloon Branch, Ma On Shan Branch and Business Department. The Branches have been temporarily closed since 11 March (Friday) until further notice. Meanwhile, the Bank has already taken corresponding measures, including deep cleaning and disinfecting the Branch premises, all employees at the Branches will conduct viral testing and home quarantine.


            Details of the concerned branches and the last working days of these employees are as follows:

            Branch Name Address Last Working Day of the Employee
            King's Road Branch G/F, Kailey Court, 67-71 King's Road, Hong Kong 10 March (Thursday)
            Kowloon Branch G/F., 563 Nathan Road, Kowloon 10 March (Thursday)
            Ma On Shan Branch Shop Nos. 303-304, Level 3, Ma On Shan Plaza, 608 Sai Sha Road, Ma On Shan, New Territories 10 March (Thursday)
            Business Department Unit B B/F & G/F, Unit C G/F, Wheelock House, 20 Pedder Street, Central, Hong Kong 11 March (Friday)

             

            Bank of Communications (Hong Kong) Limited holds the health and safety of our customers and employees in the highest regard. The prudent precautionary measures are implemented in all branches, including enhancing disinfection and cleaning, all employees are requested to measure their body temperature before work, to put on surgical masks at work and maintain social distancing, and the Bank arranges flexible working arrangements. Employees will check customers’ body temperature when entering the branches, and customers are encouraged to put on surgical masks. Hand sanitizer is available in branches for use, if needed.


            For enquiries, please call the Bank’s Customer Service Hotline at 223 95559.



            2022-03-10

            Bank of Communications (Hong Kong) Announces Branch Service Change Update
            Bank of Communications (Hong Kong) Limited holds the health and safety of our customers and employees in the highest regard. In view of the latest COVID-19 situation, we now update our precautionary measures and our service arrangements.
             
             
            Services of the following retail branches have been suspended since 10 March (Thursday) until further notice:
            Branch Name Address
            Hong Kong Island
            North Point Branch Shops Nos. 1-4 on G/F., Maylun Apartments, 442-456 King's Road, North Point, Hong Kong
            Portion B of Shop 13, G/F, King's Tower, No. 480 King's Road, North Point, Hong Kong
            Kowloon
            Hunghom Branch
            Shop A6, G/F., Whampoa Estate Planet Square, 1-3 Tak Man Street, Kowloon
            New Territories
            Shatin City One Branch Shop 188, 1/F., Fortune City One, City One Shatin, New Territories
             
             
            Services of the following retail branches will be resumed from 11 March (Friday):
            Branch Name Address
            Kowloon
            Wong Tai Sin Branch Shop N118, 1/F, Temple Mall North, 136 Lung Cheung Road, Wong Tai Sin, Kowloon
            Jordan Road Branch 1/F., Booman Building, 37U Jordan Road, Kowloon
             
             
            Services of the following retail branches remain suspended until further notice:
            Branch Name Address
            Hong Kong Island
            Siu Sai Wan Branch Shop No. 217A-217B, Siu Sai Wan Plaza, Siu Sai Wan Estate, Hong Kong
            Kennedy Town Branch G/F., 113-119 Belcher's Street, Kennedy Town, Hong Kong
            Aberdeen Branch Shop 3, G/F, 2/4 & 14/16 Nam Ning Street, Aberdeen Centre (Site 4), Aberdeen, Hong Kong
            Quarry Bay Branch Shops 2, G/F., No. 1001 King's Road, Quarry Bay, Hong Kong
            Chaiwan Branch G/F., 121-121A Wan Tsui Road, Chai Wan Cinema Building, Chaiwan, Hong Kong
            Shau Kei Wan Branch Shop 2-3, G/F., Tung Fai Building, 161-165 Shau Kei Wan Main Street East, Hong Kong
            Hennessy Road Branch G/F., Bank of Communications Building., 368 Hennessy Road, Hong Kong
            Kowloon
            Tsim Sha Tsui Branch Shop Nos. 1-3 on G/F., CFC Tower, 22-28 Mody Road, Tsimshatsui, Kowloon
            Mongkok Branch G/F and 1/F, Shun Wah Building, Nos. 735 & 735A Nathan Road, Mongkok, Kowloon
            Kwun Tong Branch Shop E, Block G & H, G/F, East Sun Industrial Centre, 16 Shing Yip Street, Kwun Tong, Kowloon
            Cheung Sha Wan Plaza Branch Unit G04 on G/F., Cheung Sha Wan Plaza, 833 Cheung Sha Wan Road, Kowloon
            New Territories
            Kwai Chung Branch G/F., 93-99 Tai Loong Street, Kwai Chung, New Territories
            Tai Po Branch Shop No. 1, 2, 26 & 27, G/F., Wing Fai Plaza, 29-35 Ting Kok Road, Tai Po, New Territories
            Tuen Mun Branch Shops 7-8 on G/F, Castle Peak Lin Won Building, 2-4 Yan Ching Street, Tuen Mun, New Territories
            Tin Shui Wai Branch Shop No. G72, G/F, +WOO (Phase 1), 12-18 Tin Yan Road, Tin Shui Wai, New Territories
            Tseung Kwan O Branch Shop Nos. 252A, 252B & 253 on Level 2, Metro City Phase I, Tseung Kwan O, New Territories
            Sam Shing Estate Branch Shop No. 4, G/F., Moon Yu House, Sam Shing Estate, 6 Sam Shing Street, Tuen Mun, New Territories
            Kwong Yuen Estate Branch Shop Nos. 1 & 2, G/F., Commercial Block 2, Kwong Yuen Shopping Centre, Kwong Yuen Estate, No. 68 Siu Lek Yuen Road, Shatin, New Territories
            Sha Tsui Road Branch Shops Nos. 3-5 on G/F., Kwong Ming Building, 120-130 Sha Tsui Road, Tsuen Wan, New Territories
            Tiu Keng Leng Branch Shops Nos. L2-064 and L2- 065, Level 2, Metro Town, Tiu Keng Leng, New Territories

             
            Service arrangement of all branches on Saturday
            From 5 March (Saturday), services of all branches will be suspended on Saturday until further notice.


            Business hours of retail branches will remain as Monday to Friday 9:00 am to 4:00 pm. The cut-off time of Cheque Deposit at our ATM machine will be adjusted to 4:00 pm from Monday to Friday. Cheques deposited after the cut-off time will be processed on the following clearing day.

            The Bank has been taking precautionary measures prudently at all branches, including more frequent deep cleaning and disinfection of branch premises on top of the regular daily cleaning schedule, all employees are requested to measure their body temperature before work and to put on surgical masks at work. The Bank always reminds its staff to regularly wash and sanitise their hands. Staff of the Bank would help customers to check body temperature when entering the branches and customers are encouraged to put on surgical masks. Hand sanitizer is offered in branches for use, if needed.


            The Bank is committed to maintaining quality banking services. During the special circumstances, customers are advised to use the Bank’s internet banking to meet their banking needs. For enquiries, please call the Bank’s Customer Service Hotline at 223 95559.

            Please scan the below QR code to visit our website for branches location if necessary:


            Notice on Bank of Communications (Hong Kong) Branch Services

            Bank of Communications (Hong Kong) Limited was informed by three employees on 10 March (Thursday) that they have preliminarily tested positive for COVID-19. The concerned branches are Shatin City One Branch, North Point Branch and Hunghom Branch. The Branches have been temporarily closed since 10 March (Thursday) until further notice. Meanwhile, the Bank has already taken corresponding measures, including deep cleaning and disinfecting the Branch premises, all employees at the Branches will conduct viral testing and home quarantine.


            Details of the concerned branches and the last working days of these employee are as follows:

            Branch Name Address Last Working Day of the Employee
            Shatin City One Branch Shop 188, 1/F., Fortune City One, City One Shatin, New Territories 9 March (Wednesday)
            North Point Branch Shops Nos. 1-4 on G/F., Maylun Apartments, 442-456 King's Road, North Point, Hong Kong 7 March (Monday)
            Portion B of Shop 13, G/F, King's Tower, No. 480 King's Road, North Point, Hong Kong
            Hunghom Branch Shop A6, G/F., Whampoa Estate Planet Square, 1-3 Tak Man Street, Kowloon 9 March (Wednesday)

             

            Bank of Communications (Hong Kong) Limited holds the health and safety of our customers and employees in the highest regard. The prudent precautionary measures are implemented in all branches, including enhancing disinfection and cleaning, all employees are requested to measure their body temperature before work, to put on surgical masks at work and maintain social distancing, and the Bank arranges flexible working arrangements. Employees will check customers’ body temperature when entering the branches, and customers are encouraged to put on surgical masks. Hand sanitizer is available in branches for use, if needed.


            For enquiries, please call the Bank’s Customer Service Hotline at 223 95559.



            2022-03-09

            Bank of Communications (Hong Kong) Announces Branch Service Change Update
            Bank of Communications (Hong Kong) Limited holds the health and safety of our customers and employees in the highest regard. In view of the latest COVID-19 situation, we now update our precautionary measures and our service arrangements.
             
             
            Services of the following retail branch has been suspended since 9 March (Wednesday) until further notice:
            Branch Name Address
            Kowloon
            Cheung Sha Wan Plaza Branch Unit G04 on G/F., Cheung Sha Wan Plaza, 833 Cheung Sha Wan Road, Kowloon

             
             
            Services of the following retail branches will be resumed from 10 March (Thursday):
            Branch Name Address
            Hong Kong Island
            King's Road Branch G/F, Kailey Court, 67-71 King's Road, Hong Kong
            Kowloon
            Ngau Tau Kok Branch
            Shop G1 & G2, G/F., Phase I, Amoy Plaza, 77 Ngau Tau Kok Road, Kowloon
            New Territories
            Nina Tower Wealth
            Management Centre
            Suite 2304 on 23/F, Tower 2, Nina Tower, No. 8, Yeung Uk Road, Tsuen Wan, New Territories
             
             
            Services of the following retail branches remain suspended until further notice:
            Branch Name Address
            Hong Kong Island
            Siu Sai Wan Branch Shop No. 217A-217B, Siu Sai Wan Plaza, Siu Sai Wan Estate, Hong Kong
            Kennedy Town Branch G/F., 113-119 Belcher's Street, Kennedy Town, Hong Kong
            Aberdeen Branch Shop 3, G/F, 2/4 & 14/16 Nam Ning Street, Aberdeen Centre (Site 4), Aberdeen, Hong Kong
            Quarry Bay Branch Shops 2, G/F., No. 1001 King's Road, Quarry Bay, Hong Kong
            Chaiwan Branch G/F., 121-121A Wan Tsui Road, Chai Wan Cinema Building, Chaiwan, Hong Kong
            Shau Kei Wan Branch Shop 2-3, G/F., Tung Fai Building, 161-165 Shau Kei Wan Main Street East, Hong Kong
            Kowloon
            Wong Tai Sin Branch
            Shop N118, 1/F, Temple Mall North, 136 Lung Cheung Road, Wong Tai Sin, Kowloon
            Jordan Road Branch 1/F., Booman Building, 37U Jordan Road, Kowloon
            Tsim Sha Tsui Branch Shop Nos. 1-3 on G/F., CFC Tower, 22-28 Mody Road, Tsimshatsui, Kowloon
            Mongkok Branch G/F and 1/F, Shun Wah Building, Nos. 735 & 735A Nathan Road, Mongkok, Kowloon
            Kwun Tong Branch Shop E, Block G & H, G/F, East Sun Industrial Centre, 16 Shing Yip Street, Kwun Tong, Kowloon
            New Territories
            Kwai Chung Branch G/F., 93-99 Tai Loong Street, Kwai Chung, New Territories
            Tai Po Branch Shop No. 1, 2, 26 & 27, G/F., Wing Fai Plaza, 29-35 Ting Kok Road, Tai Po, New Territories
            Tuen Mun Branch Shops 7-8 on G/F, Castle Peak Lin Won Building, 2-4 Yan Ching Street, Tuen Mun, New Territories
            Tin Shui Wai Branch Shop No. G72, G/F, +WOO (Phase 1), 12-18 Tin Yan Road, Tin Shui Wai, New Territories
            Tseung Kwan O Branch Shop Nos. 252A, 252B & 253 on Level 2, Metro City Phase I, Tseung Kwan O, New Territories
            Sam Shing Estate Branch Shop No. 4, G/F., Moon Yu House, Sam Shing Estate, 6 Sam Shing Street, Tuen Mun, New Territories
            Kwong Yuen Estate Branch Shop Nos. 1 & 2, G/F., Commercial Block 2, Kwong Yuen Shopping Centre, Kwong Yuen Estate, No. 68 Siu Lek Yuen Road, Shatin, New Territories
            Sha Tsui Road Branch Shops Nos. 3-5 on G/F., Kwong Ming Building, 120-130 Sha Tsui Road, Tsuen Wan, New Territories
            Tiu Keng Leng Branch Shops Nos. L2-064 and L2- 065, Level 2, Metro Town, Tiu Keng Leng, New Territories

             
            Service arrangement of all branches on Saturday
            From 5 March (Saturday), the services of all branches will be suspended on Saturday until further notice.


            Business hours of retail branches will remain as Monday to Friday 9:00 am to 4:00 pm. The cut-off time of Cheque Deposit at our ATM machine will be adjusted to 4:00 pm from Monday to Friday. Cheques deposited after the cut-off time will be processed on the following clearing day.

            The Bank has been taking precautionary measures prudently at all branches, including more frequent deep cleaning and disinfection of branch premises on top of the regular daily cleaning schedule, all employees are requested to measure their body temperature before work and to put on surgical masks at work. The Bank always reminds its staff to regularly wash and sanitise their hands. Staff of the Bank would help customers to check body temperature when entering the branches and customers are encouraged to put on surgical masks. Hand sanitizer is offered in branches for use, if needed.


            The Bank is committed to maintaining quality banking services. During the special circumstances, customers are advised to use the Bank’s internet banking, phone banking or mobile banking to meet their banking needs. For enquiries, please call the Bank’s Customer Service Hotline at 223 95559.

            Please scan the below QR code to visit our website for branches location if necessary:


            Notice on Bank of Communications (Hong Kong) Branch Services

            Bank of Communications (Hong Kong) Limited was informed by one employee on 9 March (Wednesday) that he has preliminarily tested positive for COVID-19. The concerned branch is Cheung Sha Wan Plaza Branch. The Branch has been temporarily closed since 9 March (Wednesday) until further notice. Meanwhile, the Bank has already taken corresponding measures, including deep cleaning and disinfecting the Branch premises, all employees at the Branch will conduct viral testing and home quarantine.


            Details of the concerned branch and the last working day of this employee is as follows:

            Branch Name Address Last Working Day of the Employee
            Cheung Sha Wan Plaza Branch Unit G04 on G/F., Cheung Sha Wan Plaza, 833 Cheung Sha Wan Road, Kowloon 7 March (Monday)

             

            Bank of Communications (Hong Kong) Limited holds the health and safety of our customers and employees in the highest regard. The prudent precautionary measures are implemented in all branches, including enhancing disinfection and cleaning, all employees are requested to measure their body temperature before work, to put on surgical masks at work and maintain social distancing, and the Bank arranges flexible working arrangements. Employees will check customers’ body temperature when entering the branches, and customers are encouraged to put on surgical masks. Hand sanitizer is available in branches for use, if needed.

            For enquiries, please call the Bank’s Customer Service Hotline at 223 95559.



            2022-03-07

            Bank of Communications (Hong Kong) Announces Branch Service Change Update
            Bank of Communications (Hong Kong) Limited holds the health and safety of our customers and employees in the highest regard. In view of the latest COVID-19 situation, we now update our precautionary measures.
             

             
            The services of the following retail branch has been suspended from 7 March (Monday):
            Branch Name Address
            Hong Kong Island
            Hennessy Road Branch G/F., Bank of Communications Building., 368 Hennessy Road, Hong Kong

             
             
            The services of the following retail branch will be resumed from 8 March (Tuesday):
            Branch Name Address
            Hong Kong Island
            Business Department Unit B B/F & G/F, Unit C G/F, Wheelock House, 20 Pedder Street, Central, Hong Kong
             
             
            The services of the following retail branches remain suspended until further notice:
            Branch Name Address
            Hong Kong Island
            Siu Sai Wan Branch Shop No. 217A-217B, Siu Sai Wan Plaza, Siu Sai Wan Estate, Hong Kong
            Kennedy Town Branch G/F., 113-119 Belcher's Street, Kennedy Town, Hong Kong
            Aberdeen Branch Shop 3, G/F, 2/4 & 14/16 Nam Ning Street, Aberdeen Centre (Site 4), Aberdeen, Hong Kong
            Quarry Bay Branch Shops 2, G/F., No. 1001 King's Road, Quarry Bay, Hong Kong
            Chaiwan Branch G/F., 121-121A Wan Tsui Road, Chai Wan Cinema Building, Chaiwan, Hong Kong
            Shau Kei Wan Branch Shop 2-3, G/F., Tung Fai Building, 161-165 Shau Kei Wan Main Street East, Hong Kong
            King's Road Branch G/F, Kailey Court, 67-71 King's Road, Hong Kong
            Kowloon
            Wong Tai Sin Branch
            Shop N118, 1/F, Temple Mall North, 136 Lung Cheung Road, Wong Tai Sin, Kowloon
            Jordan Road Branch 1/F., Booman Building, 37U Jordan Road, Kowloon
            Ngau Tau Kok Branch Shop G1 & G2, G/F., Phase I, Amoy Plaza, 77 Ngau Tau Kok Road, Kowloon
            Tsim Sha Tsui Branch Shop Nos. 1-3 on G/F., CFC Tower, 22-28 Mody Road, Tsimshatsui, Kowloon
            Mongkok Branch G/F and 1/F, Shun Wah Building, Nos. 735 & 735A Nathan Road, Mongkok, Kowloon
            Kwun Tong Branch Shop E, Block G & H, G/F, East Sun Industrial Centre, 16 Shing Yip Street, Kwun Tong, Kowloon
            New Territories
            Kwai Chung Branch G/F., 93-99 Tai Loong Street, Kwai Chung, New Territories
            Tai Po Branch Shop No. 1, 2, 26 & 27, G/F., Wing Fai Plaza, 29-35 Ting Kok Road, Tai Po, New Territories
            Tuen Mun Branch Shops 7-8 on G/F, Castle Peak Lin Won Building, 2-4 Yan Ching Street, Tuen Mun, New Territories
            Tin Shui Wai Branch Shop No. G72, G/F, +WOO (Phase 1), 12-18 Tin Yan Road, Tin Shui Wai, New Territories
            Tseung Kwan O Branch Shop Nos. 252A, 252B & 253 on Level 2, Metro City Phase I, Tseung Kwan O, New Territories
            Sam Shing Estate Branch Shop No. 4, G/F., Moon Yu House, Sam Shing Estate, 6 Sam Shing Street, Tuen Mun, New Territories
            Kwong Yuen Estate Branch Shop Nos. 1 & 2, G/F., Commercial Block 2, Kwong Yuen Shopping Centre, Kwong Yuen Estate, No. 68 Siu Lek Yuen Road, Shatin, New Territories
            Sha Tsui Road Branch Shops Nos. 3-5 on G/F., Kwong Ming Building, 120-130 Sha Tsui Road, Tsuen Wan, New Territories
            Nina Tower Wealth
            Management Centre
            Suite 2304 on 23/F, Tower 2, Nina Tower, No. 8, Yeung Uk Road, Tsuen Wan, New Territories
            Tiu Keng Leng Branch Shops Nos. L2-064 and L2- 065, Level 2, Metro Town, Tiu Keng Leng, New Territories

             
            Service arrangement of all branches on Saturday
            From 5 March (Saturday), the services of all branches will be suspended on Saturday until further notice.


            Business hours of retail branches will remain as Monday to Friday 9:00 am to 4:00 pm. The cut-off time of Cheque Deposit at our ATM machine will be adjusted to 4:00 pm from Monday to Friday. Cheques deposited after the cut-off time will be processed on the following clearing day.

            The prudent precautionary measures are implemented in all branches, including more frequent deep cleaning and disinfection of branch premises on top of the regular daily cleaning schedule and all employees are requested to measure their body temperature before work and to put on surgical masks at work. The Bank will remind its staff to regularly wash and sanitise their hands. Employees will check customers’ body temperature when entering the branches, and customers are encouraged to put on surgical masks. Hand sanitizer is available in branches for use, if needed.


            The Bank is committed to maintaining quality banking services. During the special circumstances, customers are advised to use the Bank’s internet banking, phone banking or mobile banking to meet their banking needs. For enquiries, please call the Bank’s Customer Service Hotline at 223 95559.

            Please scan the below QR code to visit our website for branches location if necessary:


            Notice on Bank of Communications (Hong Kong) Branch Services

            Bank of Communications (Hong Kong) Limited was informed by one employee on 7 March (Monday) that she has preliminarily tested positive for COVID-19. The concerned branch is Hennessy Road Branch. The Branch has been temporarily closed since 7 March (Monday) until further notice. Meanwhile, the Bank has already taken corresponding measures, including deep cleaning and disinfecting the Branch premises, all employees at the Branch will conduct viral testing and home quarantine.


            Details of the concerned branch and the last working day of this employee is as follows:

            Branch Name Address Last Working Day of the Employee
            Hennessy Road Branch G/F., Bank of Communications Building., 368 Hennessy Road, Hong Kong 4 March (Friday)

             

            Bank of Communications (Hong Kong) Limited holds the health and safety of our customers and employees in the highest regard. The prudent precautionary measures are implemented in all branches, including enhancing disinfection and cleaning, all employees are requested to measure their body temperature before work, to put on surgical masks at work and maintain social distancing, and the Bank arranges flexible working arrangements. Employees will check customers’ body temperature when entering the branches, and customers are encouraged to put on surgical masks. Hand sanitizer is available in branches for use, if needed.

            For enquiries, please call the Bank’s Customer Service Hotline at 223 95559.



            2022-03-04

            Bank of Communications (Hong Kong) Announces Branch Service Change Update
            Bank of Communications (Hong Kong) Limited holds the health and safety of our customers and employees in the highest regard. In view of the latest COVID-19 situation, we now update our precautionary measures.
             

             
            The services of the following retail branches have been suspended from 4 March (Friday):
            Branch Name Address
            Kowloon
            Tokwawan Branch Shop 1-3, G/F., Ocean Mansion, 370-376 Ma Tau Wai Road, Tokwawan, Kowloon
            New Territories
            Tiu Keng Leng Branch Shops Nos. L2-064 and L2- 065, Level 2, Metro Town, Tiu Keng Leng, New Territories

             
             
            The services of the following retail branches have been resumed from 4 March (Friday):
            Branch Name Address
            Hong Kong Island
            Hennessy Road Branch G/F., Bank of Communications Building., 368 Hennessy Road, Hong Kong
            New Territories
            Shatin City One Branch Shop 188, 1/F., Fortune City One, City One Shatin, New Territories
             
             
            The services of the following retail branches will be resumed from 7 March (Monday):
            Branch Name Address
            Kowloon
            Tokwawan Branch Shop 1-3, G/F., Ocean Mansion, 370-376 Ma Tau Wai Road, Tokwawan, Kowloon
            Kowloon Branch G/F., 563 Nathan Road, Kowloon
             
             
            The services of the following retail branches remain suspended until further notice:
            Branch Name Address
            Hong Kong Island
            Siu Sai Wan Branch Shop No. 217A-217B, Siu Sai Wan Plaza, Siu Sai Wan Estate, Hong Kong
            Kennedy Town Branch G/F., 113-119 Belcher's Street, Kennedy Town, Hong Kong
            Aberdeen Branch Shop 3, G/F, 2/4 & 14/16 Nam Ning Street, Aberdeen Centre (Site 4), Aberdeen, Hong Kong
            Quarry Bay Branch Shops 2, G/F., No. 1001 King's Road, Quarry Bay, Hong Kong
            Chaiwan Branch G/F., 121-121A Wan Tsui Road, Chai Wan Cinema Building, Chaiwan, Hong Kong
            Shau Kei Wan Branch Shop 2-3, G/F., Tung Fai Building, 161-165 Shau Kei Wan Main Street East, Hong Kong
            King's Road Branch G/F, Kailey Court, 67-71 King's Road, Hong Kong
            Business Department Unit B B/F & G/F, Unit C G/F, Wheelock House, 20 Pedder Street, Central, Hong Kong
            Kowloon
            Wong Tai Sin Branch
            Shop N118, 1/F, Temple Mall North, 136 Lung Cheung Road, Wong Tai Sin, Kowloon
            Jordan Road Branch 1/F., Booman Building, 37U Jordan Road, Kowloon
            Ngau Tau Kok Branch Shop G1 & G2, G/F., Phase I, Amoy Plaza, 77 Ngau Tau Kok Road, Kowloon
            Tsim Sha Tsui Branch Shop Nos. 1-3 on G/F., CFC Tower, 22-28 Mody Road, Tsimshatsui, Kowloon
            Mongkok Branch G/F and 1/F, Shun Wah Building, Nos. 735 & 735A Nathan Road, Mongkok, Kowloon
            Kwun Tong Branch Shop E, Block G & H, G/F, East Sun Industrial Centre, 16 Shing Yip Street, Kwun Tong, Kowloon
            New Territories
            Kwai Chung Branch G/F., 93-99 Tai Loong Street, Kwai Chung, New Territories
            Tai Po Branch Shop No. 1, 2, 26 & 27, G/F., Wing Fai Plaza, 29-35 Ting Kok Road, Tai Po, New Territories
            Tuen Mun Branch Shops 7-8 on G/F, Castle Peak Lin Won Building, 2-4 Yan Ching Street, Tuen Mun, New Territories
            Tin Shui Wai Branch Shop No. G72, G/F, +WOO (Phase 1), 12-18 Tin Yan Road, Tin Shui Wai, New Territories
            Tseung Kwan O Branch Shop Nos. 252A, 252B & 253 on Level 2, Metro City Phase I, Tseung Kwan O, New Territories
            Sam Shing Estate Branch Shop No. 4, G/F., Moon Yu House, Sam Shing Estate, 6 Sam Shing Street, Tuen Mun, New Territories
            Kwong Yuen Estate Branch Shop Nos. 1 & 2, G/F., Commercial Block 2, Kwong Yuen Shopping Centre, Kwong Yuen Estate, No. 68 Siu Lek Yuen Road, Shatin, New Territories
            Sha Tsui Road Branch Shops Nos. 3-5 on G/F., Kwong Ming Building, 120-130 Sha Tsui Road, Tsuen Wan, New Territories
            Nina Tower Wealth
            Management Centre
            Suite 2304 on 23/F, Tower 2, Nina Tower, No. 8, Yeung Uk Road, Tsuen Wan, New Territories

             
            Service arrangement of all branches on Saturday
            From 5 March (Saturday), the services of all branches will be suspended on Saturday until further notice.


            Business hours of retail branches will remain as Monday to Friday 9:00 am to 4:00 pm. The cut-off time of Cheque Deposit at our ATM machine will be adjusted to 4:00 pm from Monday to Friday. Cheques deposited after the cut-off time will be processed on the following clearing day.

            The prudent precautionary measures are implemented in all branches, including more frequent deep cleaning and disinfection of branch premises on top of the regular daily cleaning schedule and all employees are requested to measure their body temperature before work and to put on surgical masks at work. The Bank will remind its staff to regularly wash and sanitise their hands. Employees will check customers’ body temperature when entering the branches, and customers are encouraged to put on surgical masks. Hand sanitizer is available in branches for use, if needed.


            The Bank is committed to maintaining quality banking services. During the special circumstances, customers are advised to use the Bank’s internet banking, phone banking or mobile banking to meet their banking needs. For enquiries, please call the Bank’s Customer Service Hotline at 223 95559.

            Please scan the below QR code to visit our website for branches location if necessary:


            Notice on Bank of Communications (Hong Kong) Branch Services

            Bank of Communications (Hong Kong) Limited was informed by two employees on 4 March (Friday) that they have preliminarily tested positive for COVID-19. The concerned branches are Tokwawan Branch and Tiu Keng Leng Branch. The Branches have been temporarily closed since 4 March (Friday) until further notice. Meanwhile, the Bank has already taken corresponding measures, including deep cleaning and disinfecting the Branch premises, all employees at the Branches will conduct viral testing and home quarantine.


            Details of the concerned branches and the last working day of these employees are as follows:

            Branch Name Address Last Working Day of the Employee
            Tokwawan Branch Shop 1-3, G/F., Ocean Mansion, 370-376 Ma Tau Wai Road, Tokwawan, Kowloon 1 March (Tuesday)
            Tiu Keng Leng Branch Shops Nos. L2-064 and L2- 065, Level 2, Metro Town, Tiu Keng Leng, New Territories 3 March (Thursday)

             

            Bank of Communications (Hong Kong) Limited holds the health and safety of our customers and employees in the highest regard. The prudent precautionary measures are implemented in all branches, including enhancing disinfection and cleaning, all employees are requested to measure their body temperature before work, to put on surgical masks at work and maintain social distancing, and the Bank arranges flexible working arrangements. Employees will check customers’ body temperature when entering the branches, and customers are encouraged to put on surgical masks. Hand sanitizer is available in branches for use, if needed.

            For enquiries, please call the Bank’s Customer Service Hotline at 223 95559.



            2022-03-03

            Bank of Communications (Hong Kong) Announces Branch Service Change Update
            Bank of Communications (Hong Kong) Limited holds the health and safety of our customers and employees in the highest regard. In view of the latest COVID-19 situation, we now update our precautionary measures.
             

             
            The services of the following retail branches have been suspended from 3 March (Thursday):
            Branch Name Address
            Hong Kong Island
            Business Departmen Unit B B/F & G/F, Unit C G/F, Wheelock House, 20 Pedder Street, Central, Hong Kong
            King's Road Branch G/F, Kailey Court, 67-71 King's Road, Hong Kong

             
             
            The services of the following retail branches will be resumed from 4 March (Friday):
            Branch Name Address
            Hong Kong Island
            Hennessy Road Branch G/F., Bank of Communications Building., 368 Hennessy Road, Hong Kong
            Kowloon
            Tokwawan Branch Shop 1-3, G/F., Ocean Mansion, 370-376 Ma Tau Wai Road, Tokwawan, Kowloon
            New Territories
            Shatin City One Branch Shop 188, 1/F., Fortune City One, City One Shatin, New Territories
             
             
            The services of the following retail branches remain suspended until further notice:
            Branch Name Address
            Hong Kong Island
            Siu Sai Wan Branch Shop No. 217A-217B, Siu Sai Wan Plaza, Siu Sai Wan Estate, Hong Kong
            Kennedy Town Branch G/F., 113-119 Belcher's Street, Kennedy Town, Hong Kong
            Aberdeen Branch Shop 3, G/F, 2/4 & 14/16 Nam Ning Street, Aberdeen Centre (Site 4), Aberdeen, Hong Kong
            Quarry Bay Branch Shops 2, G/F., No. 1001 King's Road, Quarry Bay, Hong Kong
            Chaiwan Branch G/F., 121-121A Wan Tsui Road, Chai Wan Cinema Building, Chaiwan, Hong Kong
            Shau Kei Wan Branch Shop 2-3, G/F., Tung Fai Building, 161-165 Shau Kei Wan Main Street East, Hong Kong
            Kowloon
            Wong Tai Sin Branch
            Shop N118, 1/F, Temple Mall North, 136 Lung Cheung Road, Wong Tai Sin, Kowloon
            Jordan Road Branch 1/F., Booman Building, 37U Jordan Road, Kowloon
            Kowloon Branch
            G/F., 563 Nathan Road, Kowloon
            Ngau Tau Kok Branch Shop G1 & G2, G/F., Phase I, Amoy Plaza, 77 Ngau Tau Kok Road, Kowloon
            Tsim Sha Tsui Branch Shop Nos. 1-3 on G/F., CFC Tower, 22-28 Mody Road, Tsimshatsui, Kowloon
            Mongkok Branch G/F and 1/F, Shun Wah Building, Nos. 735 & 735A Nathan Road, Mongkok, Kowloon
            Kwun Tong Branch Shop E, Block G & H, G/F, East Sun Industrial Centre, 16 Shing Yip Street, Kwun Tong, Kowloon
            New Territories
            Kwai Chung Branch G/F., 93-99 Tai Loong Street, Kwai Chung, New Territories
            Tai Po Branch Shop No. 1, 2, 26 & 27, G/F., Wing Fai Plaza, 29-35 Ting Kok Road, Tai Po, New Territories
            Tuen Mun Branch Shops 7-8 on G/F, Castle Peak Lin Won Building, 2-4 Yan Ching Street, Tuen Mun, New Territories
            Tin Shui Wai Branch Shop No. G72, G/F, +WOO (Phase 1), 12-18 Tin Yan Road, Tin Shui Wai, New Territories
            Tseung Kwan O Branch Shop Nos. 252A, 252B & 253 on Level 2, Metro City Phase I, Tseung Kwan O, New Territories
            Sam Shing Estate Branch Shop No. 4, G/F., Moon Yu House, Sam Shing Estate, 6 Sam Shing Street, Tuen Mun, New Territories
            Kwong Yuen Estate Branch Shop Nos. 1 & 2, G/F., Commercial Block 2, Kwong Yuen Shopping Centre, Kwong Yuen Estate, No. 68 Siu Lek Yuen Road, Shatin, New Territories
            Sha Tsui Road Branch Shops Nos. 3-5 on G/F., Kwong Ming Building, 120-130 Sha Tsui Road, Tsuen Wan, New Territories
            Nina Tower Wealth
            Management Centre
            Suite 2304 on 23/F, Tower 2, Nina Tower, No. 8, Yeung Uk Road, Tsuen Wan, New Territories

             
            Service arrangement of all branches on Saturday
            From 5 March (Saturday), the services of all branches will be suspended on Saturday until further notice.


            Business hours of retail branches will remain as Monday to Friday 9:00 am to 4:00 pm. The cut-off time of Cheque Deposit at our ATM machine will be adjusted to 4:00 pm from Monday to Friday. Cheques deposited after the cut-off time will be processed on the following clearing day.

            The prudent precautionary measures are implemented in all branches, including more frequent deep cleaning and disinfection of branch premises on top of the regular daily cleaning schedule and all employees are requested to measure their body temperature before work and to put on surgical masks at work. The Bank will remind its staff to regularly wash and sanitise their hands. Employees will check customers’ body temperature when entering the branches, and customers are encouraged to put on surgical masks. Hand sanitizer is available in branches for use, if needed.


            The Bank is committed to maintaining quality banking services. During the special circumstances, customers are advised to use the Bank’s internet banking, phone banking or mobile banking to meet their banking needs. For enquiries, please call the Bank’s Customer Service Hotline at 223 95559.

            Please scan the below QR code to visit our website for branches location if necessary:


            Notice on Bank of Communications (Hong Kong) Branch Services

            Bank of Communications (Hong Kong) Limited was informed by one employee on 2 March (Wednesday) that she has preliminarily tested positive for COVID-19. The concerned branch is Business Department. The Branch has been temporarily closed since 3 March (Thursday) until further notice. Meanwhile, the Bank has already taken corresponding measures, including deep cleaning and disinfecting the Branch premises, all employees at the Branch will conduct viral testing and home quarantine.


            Details of the concerned branch and the last working day of this employee is as follows:

            Branch Name Address Last Working Day of the Employee
            Business Department Unit B B/F & G/F, Unit C G/F, Wheelock House, 20 Pedder Street, Central, Hong Kong 1 March (Tuesday)

             

            Bank of Communications (Hong Kong) Limited holds the health and safety of our customers and employees in the highest regard. The prudent precautionary measures are implemented in all branches, including enhancing disinfection and cleaning, all employees are requested to measure their body temperature before work, to put on surgical masks at work and maintain social distancing, and the Bank arranges flexible working arrangements. Employees will check customers’ body temperature when entering the branches, and customers are encouraged to put on surgical masks. Hand sanitizer is available in branches for use, if needed.

            For enquiries, please call the Bank’s Customer Service Hotline at 223 95559.



            2022-03-02

            Bank of Communications (Hong Kong) Announces Branch Service Change Update
            Bank of Communications (Hong Kong) Limited holds the health and safety of our customers and employees in the highest regard. In view of the latest COVID-19 situation, we now update our precautionary measures.
             
            The services of the following retail branches have been suspended from 2 March (Wednesday):
            Branch Name Address
            Hong Kong Island
            Chaiwan Branch G/F., 121-121A Wan Tsui Road, Chai Wan Cinema Building, Chaiwan, Hong Kong
            Shau Kei Wan Branch Shop 2-3, G/F., Tung Fai Building, 161-165 Shau Kei Wan Main Street East, Hong Kong
            Kowloon
            Kwun Tong Branch Shop E, Block G & H, G/F, East Sun Industrial Centre, 16 Shing Yip Street, Kwun Tong, Kowloon
            New Territories
            Sha Tsui Road Branch Shops Nos. 3-5 on G/F., Kwong Ming Building, 120-130 Sha Tsui Road, Tsuen Wan, New Territories
            Nina Tower Wealth
            Management Centre
            Suite 2304 on 23/F, Tower 2, Nina Tower, No. 8, Yeung Uk Road, Tsuen Wan, New Territories

             
            The services of the following retail branch have been resumed from 2 March (Wednesday):
            Branch Name Address
            New Territories
            Sheung Shui Branch Shops 1010-1014, G/F., Sheung Shui Centre, Sheung Shui, New Territories

             
             
            The services of the following retail branches will be resumed from 3 March (Thursday):
            Branch Name Address
            Hong Kong Island
            Central District Branch G/F., Far East Consortium Building, 125A Des Voeux Road C., Central, Hong Kong
            New Territories
            Yuen Long Branch Shop 2B, G/F, Man Yu Building, 2-14 Tai Fung Street, Yuen Long, New Territories
            Market Street Branch G/F., 49-55 Tsuen Wan Market Street, Tsuen Wan, New Territories
             
            The services of the following retail branches remain suspended until further notice:
            Branch Name Address
            Hong Kong Island
            Siu Sai Wan Branch Shop No. 217A-217B, Siu Sai Wan Plaza, Siu Sai Wan Estate, Hong Kong
            Kennedy Town Branch G/F., 113-119 Belcher's Street, Kennedy Town, Hong Kong
            Hennessy Road Branch G/F., Bank of Communications Building., 368 Hennessy Road, Hong Kong
            Aberdeen Branch Shop 3, G/F, 2/4 & 14/16 Nam Ning Street, Aberdeen Centre (Site 4), Aberdeen, Hong Kong
            Quarry Bay Branch Shops 2, G/F., No. 1001 King's Road, Quarry Bay, Hong Kong
            Kowloon
            Wong Tai Sin Branch
            Shop N118, 1/F, Temple Mall North, 136 Lung Cheung Road, Wong Tai Sin, Kowloon
            Jordan Road Branch 1/F., Booman Building, 37U Jordan Road, Kowloon
            Kowloon Branch
            G/F., 563 Nathan Road, Kowloon
            Ngau Tau Kok Branch Shop G1 & G2, G/F., Phase I, Amoy Plaza, 77 Ngau Tau Kok Road, Kowloon
            Tsim Sha Tsui Branch Shop Nos. 1-3 on G/F., CFC Tower, 22-28 Mody Road, Tsimshatsui, Kowloon
            Tokwawan Branch Shop 1-3, G/F., Ocean Mansion, 370-376 Ma Tau Wai Road, Tokwawan, Kowloon
            Mongkok Branch G/F and 1/F, Shun Wah Building, Nos. 735 & 735A Nathan Road, Mongkok, Kowloon
            New Territories
            Kwai Chung Branch G/F., 93-99 Tai Loong Street, Kwai Chung, New Territories
            Tai Po Branch Shop No. 1, 2, 26 & 27, G/F., Wing Fai Plaza, 29-35 Ting Kok Road, Tai Po, New Territories
            Tuen Mun Branch Shops 7-8 on G/F, Castle Peak Lin Won Building, 2-4 Yan Ching Street, Tuen Mun, New Territories
            Tin Shui Wai Branch Shop No. G72, G/F, +WOO (Phase 1), 12-18 Tin Yan Road, Tin Shui Wai, New Territories
            Shatin City One Branch Shop 188, 1/F., Fortune City One, City One Shatin, New Territories
            Tseung Kwan O Branch Shop Nos. 252A, 252B & 253 on Level 2, Metro City Phase I, Tseung Kwan O, New Territories
            Sam Shing Estate Branch Shop No. 4, G/F., Moon Yu House, Sam Shing Estate, 6 Sam Shing Street, Tuen Mun, New Territories
            Kwong Yuen Estate Branch Shop Nos. 1 & 2, G/F., Commercial Block 2, Kwong Yuen Shopping Centre, Kwong Yuen Estate, No. 68 Siu Lek Yuen Road, Shatin, New Territories

             
            Service arrangement of all branches on Saturday
            From 5 March (Saturday), the services of all branches will be suspended on Saturday until further notice.


            Business hours of retail branches will remain as Monday to Friday 9:00 am to 4:00 pm. The cut-off time of Cheque Deposit at our ATM machine will be adjusted to 4:00 pm from Monday to Friday. Cheques deposited after the cut-off time will be processed on the following clearing day.

            The prudent precautionary measures are implemented in all branches, including more frequent deep cleaning and disinfection of branch premises on top of the regular daily cleaning schedule and all employees are requested to measure their body temperature before work and to put on surgical masks at work. The Bank will remind its staff to regularly wash and sanitise their hands. Employees will check customers’ body temperature when entering the branches, and customers are encouraged to put on surgical masks. Hand sanitizer is available in branches for use, if needed.


            The Bank is committed to maintaining quality banking services. During the special circumstances, customers are advised to use the Bank’s internet banking, phone banking or mobile banking to meet their banking needs. For enquiries, please call the Bank’s Customer Service Hotline at 223 95559.

            Please scan the below QR code to visit our website for branches location if necessary:


            Notice on Bank of Communications (Hong Kong) Branch Services

            Bank of Communications (Hong Kong) Limited was informed by four employees on 2 March (Wednesday) that they have preliminarily tested positive for COVID-19. The concerned branches are Shau Kei Wan Branch, Kwun Tong Branch, Sha Tsui Road Branch and Nina Tower Wealth Management Centre. The Branches have been temporarily closed since 2 March (Wednesday) until further notice. Meanwhile, the Bank has already taken corresponding measures, including deep cleaning and disinfecting the Branch premises, all employees at the Branches will conduct viral testing and home quarantine.


            Details of the concerned branches and the last working days of these employees are as follows:

            Branch Name Address Last Working Day of the Employee
            Shau Kei Wan Branch Shop 2-3, G/F., Tung Fai Building, 161-165 Shau Kei Wan Main Street East, Hong Kong 28 February (Monday)
            Kwun Tong Branch Shop E, Block G & H, G/F, East Sun Industrial Centre, 16 Shing Yip Street, Kwun Tong, Kowloon 1 March (Tuesday)
            Sha Tsui Road Branch Shops Nos. 3-5 on G/F., Kwong Ming Building, 120-130 Sha Tsui Road, Tsuen Wan, New Territories 1 March (Tuesday)
            Nina Tower Wealth
            Management Centre
            Suite 2304 on 23/F, Tower 2, Nina Tower, No. 8, Yeung Uk Road, Tsuen Wan, New Territories 28 February (Monday)

             

            Bank of Communications (Hong Kong) Limited holds the health and safety of our customers and employees in the highest regard. The prudent precautionary measures are implemented in all branches, including enhancing disinfection and cleaning, all employees are requested to measure their body temperature before work, to put on surgical masks at work and maintain social distancing, and the Bank arranges flexible working arrangements. Employees will check customers’ body temperature when entering the branches, and customers are encouraged to put on surgical masks. Hand sanitizer is available in branches for use, if needed.

            For enquiries, please call the Bank’s Customer Service Hotline at 223 95559.



            2022-02-28

            Bank of Communications (Hong Kong) Announces Branch Service Change Update
            Bank of Communications (Hong Kong) Limited holds the health and safety of our customers and employees in the highest regard. In view of the latest COVID-19 situation, we now update our precautionary measures.
             
            The services of the following retail branches have been suspended from 28 February (Monday):
            Branch Name Address
            Hong Kong Island
            Aberdeen Branch Shop 3, G/F, 2/4 & 14/16 Nam Ning Street,Aberdeen Centre (Site 4), Aberdeen, Hong Kong
            Central District Branch G/F., Far East Consortium Building, 125A Des Voeux Road C., Central, Hong Kong
            Quarry Bay Branch Shops 2, G/F., No. 1001 King's Road, Quarry Bay, Hong Kong
            Kowloon
            Mongkok Branch G/F and 1/F, Shun Wah Building, Nos. 735 & 735A Nathan Road, Mongkok, Kowloon
            New Territories
            Kwong Yuen Estate Branch Shop Nos. 1 & 2, G/F., Commercial Block 2, Kwong Yuen Shopping Centre, Kwong Yuen Estate, No. 68 Siu Lek Yuen Road, Shatin, New Territories

             
            The services of the following retail branches will be resumed from 28 February (Monday):
            Branch Name Address
            Hong Kong Island
            Business Department Unit B B/F & G/F, Unit C G/F, Wheelock House, 20 Pedder Street, Central, Hong Kong
            West Point Branch G/F., 327-333 Queen's Road West, Hong Kong

             
            The services of the following retail branches remain suspended until further notice:
            Branch Name Address
            Hong Kong Island
            Siu Sai Wan Branch Shop No. 217A-217B, Siu Sai Wan Plaza, Siu Sai Wan Estate, Hong Kong
            Kennedy Town Branch G/F., 113-119 Belcher's Street, Kennedy Town, Hong Kong
            Hennessy Road Branch G/F., Bank of Communications Building., 368 Hennessy Road, Hong Kong
            Tokwawan Branch Shop 1-3, G/F., Ocean Mansion, 370-376 Ma Tau Wai Road, Tokwawan, Kowloon
            Kowloon
            Wong Tai Sin Branch
            Shop N118, 1/F, Temple Mall North, 136 Lung Cheung Road, Wong Tai Sin, Kowloon
            Jordan Road Branch 1/F., Booman Building, 37U Jordan Road, Kowloon
            Kowloon Branch
            G/F., 563 Nathan Road, Kowloon
            Ngau Tau Kok Branch Shop G1 & G2, G/F., Phase I, Amoy Plaza, 77 Ngau Tau Kok Road, Kowloon
            Tsim Sha Tsui Branch Shop Nos. 1-3 on G/F., CFC Tower, 22-28 Mody Road, Tsimshatsui, Kowloon
            New Territories
            Kwai Chung Branch G/F., 93-99 Tai Loong Street, Kwai Chung, New Territories
            Tai Po Branch Shop No. 1, 2, 26 & 27, G/F., Wing Fai Plaza, 29-35 Ting Kok Road, Tai Po, New Territories
            Tuen Mun Branch Shops 7-8 on G/F, Castle Peak Lin Won Building, 2-4 Yan Ching Street, Tuen Mun, New Territories
            Tin Shui Wai Branch Shop No. G72, G/F, +WOO (Phase 1), 12-18 Tin Yan Road, Tin Shui Wai, New Territories
            Shatin City One Branch Shop 188, 1/F., Fortune City One, City One Shatin, New Territories
            Tseung Kwan O Branch Shop Nos. 252A, 252B & 253 on Level 2, Metro City Phase I, Tseung Kwan O, New Territories
            Sam Shing Estate Branch Shop No. 4, G/F., Moon Yu House, Sam Shing Estate, 6 Sam Shing Street, Tuen Mun, New Territories
            Market Street Branch G/F., 49-55 Tsuen Wan Market Street, Tsuen Wan, New Territories
            Sheung Shui Branch Shops 1010-1014, G/F., Sheung Shui Centre, Sheung Shui, New Territories
            Yuen Long Branchtd> Shop 2B, G/F, Man Yu Building, 2-14 Tai Fung Street, Yuen Long, New Territories

             
            Service arrangement of all branches on Saturday
            From 5 March (Saturday), the services of all branches will be suspended on Saturday until further notice.


            Business hours of retail branches will remain as Monday to Friday 9:00 am to 4:00 pm. The cut-off time of Cheque Deposit at our ATM machine will be adjusted to 4:00 pm from Monday to Friday. Cheques deposited after the cut-off time will be processed on the following clearing day.

            The prudent precautionary measures are implemented in all branches, including more frequent deep cleaning and disinfection of branch premises on top of the regular daily cleaning schedule and all employees are requested to measure their body temperature before work and to put on surgical masks at work. The Bank will remind its staff to regularly wash and sanitise their hands. Employees will check customers’ body temperature when entering the branches, and customers are encouraged to put on surgical masks. Hand sanitizer is available in branches for use, if needed.


            The Bank is committed to maintaining quality banking services. During the special circumstances, customers are advised to use the Bank’s internet banking, phone banking or mobile banking to meet their banking needs. For enquiries, please call the Bank’s Customer Service Hotline at 223 95559.



            Notice of ATM Service Hours Adjustment
            In view of the latest situation, the service hours of the Bank's ATM Services have been adjusted until further notice. Please click here for details.

            The Bank is one of JETCO member banks. Customers can make cash withdrawal and enquire account balance through any ATM bearing ‘JETCO’ logo.

            For other banking services, customers may access our phone banking, internet banking, mobile banking or visit any of our branches.

            For enquiry, please contact our Customer Service Hotline at 223 95559.

            We apologize for any inconvenience caused.



            Notice on Bank of Communications (Hong Kong) Branch Services

            Bank of Communications (Hong Kong) Limited was informed by five employees on 26 February (Saturday) and 27 February (Sunday) that they have preliminarily tested positive for COVID-19. The concerned branches are Quarry Bay Branch, Aberdeen Branch, Central District Branch, Mongkok Branch and Kwong Yuen Estate Branch. The Branches have been temporarily closed since 28 February (Monday) until further notice. Meanwhile, the Bank has already taken corresponding measures, including deep cleaning and disinfecting the Branch premises, all employees at the Branches will conduct viral testing and home quarantine.


            Details of the concerned branches and the last working days of these employees are as follows:

            Branch Name Address Last Working Day of the Employee
            Quarry Bay Branch Shops 2, G/F., No. 1001 King's Road, Quarry Bay, Hong Kong 24 February (Thursday)
            Aberdeen Branch Shop 3, G/F, 2/4 & 14/16 Nam Ning Street, Aberdeen Centre (Site 4), Aberdeen, Hong Kong 25 February (Friday)
            Central District Branch G/F., Far East Consortium Building, 125A Des Voeux Road C., Central, Hong Kong 23 February (Wednesday)
            Mongkok Branch G/F and 1/F, Shun Wah Building, Nos. 735 & 735A Nathan Road, Mongkok, Kowloon 25 February (Friday)
            Kwong Yuen Estate Branch Shop Nos. 1 & 2, G/F., Commercial Block 2, Kwong Yuen Shopping Centre, Kwong Yuen Estate, No. 68 Siu Lek Yuen Road, Shatin, New Territories 25 February (Friday)

             

            Bank of Communications (Hong Kong) Limited holds the health and safety of our customers and employees in the highest regard. The prudent precautionary measures are implemented in all branches, including enhancing disinfection and cleaning, all employees are requested to measure their body temperature before work, to put on surgical masks at work and maintain social distancing, and the Bank arranges flexible working arrangements. Employees will check customers’ body temperature when entering the branches, and customers are encouraged to put on surgical masks. Hand sanitizer is available in branches for use, if needed.

            For enquiries, please call the Bank’s Customer Service Hotline at 223 95559.



            2022-02-25

            Bank of Communications (Hong Kong) Announces Branch Service Change Update
            Bank of Communications (Hong Kong) Limited holds the health and safety of our customers and employees in the highest regard. In view of the latest COVID-19 situation, we now update our precautionary measures.
             
            The services of the following retail branches have been suspended from 25 February (Friday):
            Branch Name Address
            Kowloon
            Tokwawan Branch Shop 1-3, G/F., Ocean Mansion, 370-376 Ma Tau Wai Road, Tokwawan, Kowloon
            New Territories
            Yuen Long Branch Shop 2B, G/F, Man Yu Building, 2-14 Tai Fung Street, Yuen Long, New Territories

             
            The services of the following retail branches will be resumed from 28 February (Monday):
            Branch Name Address
            Hong Kong Island
            Business Department Unit B B/F & G/F, Unit C G/F, Wheelock House, 20 Pedder Street, Central, Hong Kong

             
            The services of the following retail branches remain suspended until further notice:
            Branch Name Address
            Hong Kong Island
            West Point Branch G/F., 327-333 Queen's Road West, Hong Kong
            Siu Sai Wan Branch Shop No. 217A-217B, Siu Sai Wan Plaza, Siu Sai Wan Estate, Hong Kong
            Kennedy Town Branch G/F., 113-119 Belcher's Street, Kennedy Town, Hong Kong
            Hennessy Road Branch G/F., Bank of Communications Building., 368 Hennessy Road, Hong Kong
            Kowloon
            Wong Tai Sin Branch
            Shop N118, 1/F, Temple Mall North, 136 Lung Cheung Road, Wong Tai Sin, Kowloon
            Jordan Road Branch 1/F., Booman Building, 37U Jordan Road, Kowloon
            Kowloon Branch
            G/F., 563 Nathan Road, Kowloon
            Ngau Tau Kok Branch Shop G1 & G2, G/F., Phase I, Amoy Plaza, 77 Ngau Tau Kok Road, Kowloon
            Tsim Sha Tsui Branch Shop Nos. 1-3 on G/F., CFC Tower, 22-28 Mody Road, Tsimshatsui, Kowloon
            New Territories
            Kwai Chung Branch G/F., 93-99 Tai Loong Street, Kwai Chung, New Territories
            Tai Po Branch Shop No. 1, 2, 26 & 27, G/F., Wing Fai Plaza, 29-35 Ting Kok Road, Tai Po, New Territories
            Tuen Mun Branch Shops 7-8 on G/F, Castle Peak Lin Won Building, 2-4 Yan Ching Street, Tuen Mun, New Territories
            Tin Shui Wai Branch Shop No. G72, G/F, +WOO (Phase 1), 12-18 Tin Yan Road, Tin Shui Wai, New Territories
            Shatin City One Branch Shop 188, 1/F., Fortune City One, City One Shatin, New Territories
            Tseung Kwan O Branch Shop Nos. 252A, 252B & 253 on Level 2, Metro City Phase I, Tseung Kwan O, New Territories
            Sam Shing Estate Branch Shop No. 4, G/F., Moon Yu House, Sam Shing Estate, 6 Sam Shing Street, Tuen Mun, New Territories
            Market Street Branch G/F., 49-55 Tsuen Wan Market Street, Tsuen Wan, New Territories
            Sheung Shui Branch Shops 1010-1014, G/F., Sheung Shui Centre, Sheung Shui, New Territories

             
            Except for the following retail branches which will continue to provide banking services for the coming Saturday (26 February) from 9:00 am to 12:00 noon, services of the remaining retail branches will be suspended:
            Branch Name Address
            Hong Kong Island
            Taikoo Shing Branch Shop 38, G/F., CityPlaza 2, 18 Taikoo Shing Road, Hong Kong
            Kowloon
            Mongkok Branch G/F and 1/F, Shun Wah Building, Nos. 735 & 735A Nathan Road, Mongkok, Kowloon
            New Territories
            Shatin Branch Shop No. 193, Level 3, Shatin Lucky Plaza, Shatin, New Territories
            Tsuen Wan Branch G/F., 240-242 Sha Tsui Road, Tsuen Wan, New Territories
            Nina Tower Wealth
            Management Centre
            Suite 2304 on 23/F, Tower 2, Nina Tower, No. 8, Yeung Uk Road, Tsuen Wan, New Territories
             
            Service arrangement of all branches on Saturday
            From 5 March (Saturday), the services of all branches will be suspended on Saturday until further notice.


            Business hours of retail branches will remain as Monday to Friday 9:00 am to 4:00 pm. The cut-off time of Cheque Deposit at our ATM machine will be adjusted to 4:00 pm from Monday to Friday. Cheques deposited after the cut-off time will be processed on the following clearing day.

            The prudent precautionary measures are implemented in all branches, including more frequent deep cleaning and disinfection of branch premises on top of the regular daily cleaning schedule and all employees are requested to measure their body temperature before work and to put on surgical masks at work. The Bank will remind its staff to regularly wash and sanitise their hands. Employees will check customers’ body temperature when entering the branches, and customers are encouraged to put on surgical masks. Hand sanitizer is available in branches for use, if needed.


            The Bank is committed to maintaining quality banking services. During the special circumstances, customers are advised to use the Bank’s internet banking, phone banking or mobile banking to meet their banking needs. For enquiries, please call the Bank’s Customer Service Hotline at 223 95559.



            Notice of ATM Service Hours Adjustment
            In view of the latest situation, the service hours of the Bank's ATM Services have been adjusted until further notice. Please click here for details.

            The Bank is one of JETCO member banks. Customers can make cash withdrawal and enquire account balance through any ATM bearing ‘JETCO’ logo.

            For other banking services, customers may access our phone banking, internet banking, mobile banking or visit any of our branches.

            For enquiry, please contact our Customer Service Hotline at 223 95559.

            We apologize for any inconvenience caused.



            Notice on Bank of Communications (Hong Kong) Branch Services

            Bank of Communications (Hong Kong) Limited was informed by an employee at Yuen Long Branch (address: Shop 2B, G/F, Man Yu Building, 2-14 Tai Fung Street, Yuen Long, New Territories) on 25 February (Friday) that she has preliminarily tested positive for COVID-19. The Branch has been temporarily closed since 25 February (Friday) until further notice. Meanwhile, the Bank has already taken corresponding measures, including deep cleaning and disinfecting the Branch premises, all employees at the Branch will conduct viral testing and home quarantine.

             

            The employee was last working in the Branch on 22 February (Tuesday). Her body temperature was normal before reporting for duty and no symptoms of sickness were present. She is mainly responsible for providing financial services. She wore a face mask at work. All employees at the Branch fully complied with the Bank's preventive measures, including all employees are requested to measure their body temperature before work and to put on surgical masks at work. The Bank will continue to monitor the situation and provide them with the necessary assistance.

             

            Bank of Communications (Hong Kong) Limited holds the health and safety of our customers and employees in the highest regard. The prudent precautionary measures are implemented in all branches, including enhancing disinfection and cleaning, all employees are requested to measure their body temperature before work, to put on surgical masks at work and maintain social distancing, and the Bank arranges flexible working arrangements. Employees will check customers’ body temperature when entering the branches, and customers are encouraged to put on surgical masks. Hand sanitizer is available in branches for use, if needed.

             

            For enquiries, please call the Bank’s Customer Service Hotline at 223 95559.


            Notice on Bank of Communications (Hong Kong) Branch Services

            Bank of Communications (Hong Kong) Limited was informed by an outsourced security employee at Tokwawan Branch (address: Shop 1-3, G/F., Ocean Mansion, 370-376 Ma Tau Wai Road, Tokwawan, Kowloon) on 25 February (Friday) that he has preliminarily tested positive for COVID-19. The Branch has been temporarily closed since 25 February (Friday) until further notice. Meanwhile, the Bank has already taken corresponding measures, including deep cleaning and disinfecting the Branch premises, all employees at the Branch will conduct viral testing and home quarantine.

             

            The outsourced security employee was last working in the Branch on 24 February (Thursday). His body temperature was normal before reporting for duty and no symptoms of sickness were present. He is mainly responsible for assisting customers to measure body temperature at branch front door. He wore a face mask at work. All employees at the Branch fully complied with the Bank's preventive measures, including all employees are requested to measure their body temperature before work and to put on surgical masks at work. The Bank will continue to monitor the situation and provide them with the necessary assistance.

             

            Bank of Communications (Hong Kong) Limited holds the health and safety of our customers and employees in the highest regard. The prudent precautionary measures are implemented in all branches, including enhancing disinfection and cleaning, all employees are requested to measure their body temperature before work, to put on surgical masks at work and maintain social distancing, and the Bank arranges flexible working arrangements. Employees will check customers’ body temperature when entering the branches, and customers are encouraged to put on surgical masks. Hand sanitizer is available in branches for use, if needed.

             

            For enquiries, please call the Bank’s Customer Service Hotline at 223 95559.



            2022-02-24

            Bank of Communications (Hong Kong) Announces Corporate Banking Services Change Update
            Bank of Communications (Hong Kong) Limited holds the health and safety of our customers and employees in the highest regard. In view of the latest COVID-19 situation, we now update our precautionary measures.
             

            The services of the following Corporate Banking Branch have been suspended from 24 February (Thursday) to 25 February (Friday) :
            Branch Name Address
            Structured and Capital Finance Department Room 2901, 29/F of Prosperity Tower, 39 Queen's Road Central, Hong Kong
             
             

            The services of the following Corporate Banking Branch will be resumed on 28 February (Monday):
            Branch Name Address
            Structured and Capital Finance Department Room 2901, 29/F of Prosperity Tower, 39 Queen's Road Central, Hong Kong
             

            Business hours of other Corporate Banking Branches from Monday to Friday will remain as 9:00 am to 5:00 pm.


            The prudent precautionary measures are implemented in all branches, including more frequent deep cleaning and disinfection of branch premises on top of the regular daily cleaning schedule and all employees are requested to measure their body temperature before work and to put on surgical masks at work. The Bank will remind its staff to regularly wash and sanitise their hands. Employees will check customers’ body temperature when entering the branches, and customers are encouraged to put on surgical masks. Hand sanitizer is available in branches for use, if needed.


            The Bank is committed to maintaining quality banking services. During the special circumstances, customers are advised to use the Bank’s internet banking to meet their banking needs. For enquiries, please call the Bank’s Customer Service Hotline at 223 95559.


            Notice on Bank of Communications (Hong Kong) Corporate Banking Services

            Bank of Communications (Hong Kong) Limited was informed by an employee at Structured and Capital Finance Department (address: Room 2901, 29/F of Prosperity Tower, 39 Queen's Road Central, Hong Kong) on 24 February (Thursday) that she has preliminarily tested positive for COVID-19. The Branch has been temporarily closed from 24 February (Thursday) and will be resumed on 28 February (Monday). Meanwhile, the Bank has already taken corresponding measures, including deep cleaning and disinfecting the Branch premises, all employees at the Branch will conduct viral testing and home quarantine.


            The employee was last working in the Branch on 23 February (Wednesday). Her body temperature was normal before reporting for duty and no symptoms of sickness were present. She is mainly responsible for internal branch support. She wore a face mask at work. All employees at the Branch fully complied with the Bank's preventive measures, including all employees are requested to measure their body temperature before work and to put on surgical masks at work. The Bank will continue to monitor the situation and provide them with the necessary assistance.


            Bank of Communications (Hong Kong) Limited holds the health and safety of our customers and employees in the highest regard. The prudent precautionary measures are implemented in all branches, including enhancing disinfection and cleaning, all employees are requested to measure their body temperature before work, to put on surgical masks at work and maintain social distancing, and the Bank arranges flexible working arrangements. Employees will check customers’ body temperature when entering the branches, and customers are encouraged to put on surgical masks. Hand sanitizer is available in branches for use, if needed.


            For enquiries, please call the Bank’s Customer Service Hotline at 223 95559.


            Bank of Communications (Hong Kong) Announces Branch Service Change Update
            Bank of Communications (Hong Kong) Limited holds the health and safety of our customers and employees in the highest regard. In view of the latest COVID-19 situation, we now update our precautionary measures.
             
            The services of the following retail branches have been suspended from 24 February (Thursday):
            Branch Name Address
            Hong Kong Island
            Hennessy Road Branch G/F., Bank of Communications Building., 368 Hennessy Road, Hong Kong
            Kowloon
            Tsim Sha Tsui Branch Shop Nos. 1-3 on G/F., CFC Tower, 22-28 Mody Road, Tsimshatsui, Kowloon
            New Territories
            Sheung Shui Branch Shops 1010-1014, G/F., Sheung Shui Centre, Sheung Shui, New Territories

             
            The services of the following retail branches will be resumed from 25 February (Friday):
            Branch Name Address
            Kowloon
            Hunghom Branch Shop A6, G/F., Whampoa Estate Planet Square, 1-3 Tak Man Street, Kowloon
            New Territories
            Tsuen Wan Branch G/F., 240-242 Sha Tsui Road, Tsuen Wan, New Territories
            Nina Tower Wealth Management Centre Suite 2304 on 23/F, Tower 2, Nina Tower, No. 8, Yeung Uk Road, Tsuen Wan, New Territories

             
            The services of the following retail branches remain suspended until further notice:
            Branch Name Address
            Hong Kong Island
            West Point Branch G/F., 327-333 Queen's Road West, Hong Kong
            Siu Sai Wan Branch Shop No. 217A-217B, Siu Sai Wan Plaza, Siu Sai Wan Estate, Hong Kong
            Kennedy Town Branch G/F., 113-119 Belcher's Street, Kennedy Town, Hong Kong
            Business Department Unit B B/F & G/F, Unit C G/F, Wheelock House, 20 Pedder Street, Central, Hong Kong
            Kowloon
            Wong Tai Sin Branch
            Shop N118, 1/F, Temple Mall North, 136 Lung Cheung Road, Wong Tai Sin, Kowloon
            Jordan Road Branch 1/F., Booman Building, 37U Jordan Road, Kowloon
            Kowloon Branch
            G/F., 563 Nathan Road, Kowloon
            Ngau Tau Kok Branch Shop G1 & G2, G/F., Phase I, Amoy Plaza, 77 Ngau Tau Kok Road, Kowloon
            New Territories
            Kwai Chung Branch G/F., 93-99 Tai Loong Street, Kwai Chung, New Territories
            Tai Po Branch Shop No. 1, 2, 26 & 27, G/F., Wing Fai Plaza, 29-35 Ting Kok Road, Tai Po, New Territories
            Tuen Mun Branch Shops 7-8 on G/F, Castle Peak Lin Won Building, 2-4 Yan Ching Street, Tuen Mun, New Territories
            Tin Shui Wai Branch Shop No. G72, G/F, +WOO (Phase 1), 12-18 Tin Yan Road, Tin Shui Wai, New Territories
            Shatin City One Branch Shop 188, 1/F., Fortune City One, City One Shatin, New Territories
            Tseung Kwan O Branch Shop Nos. 252A, 252B & 253 on Level 2, Metro City Phase I, Tseung Kwan O, New Territories
            Sam Shing Estate Branch Shop No. 4, G/F., Moon Yu House, Sam Shing Estate, 6 Sam Shing Street, Tuen Mun, New Territories
            Market Street Branch G/F., 49-55 Tsuen Wan Market Street, Tsuen Wan, New Territories

             
            Except for the following retail branches which will continue to provide banking services for the coming Saturday (26 February) from 9:00 am to 12:00 noon, services of the remaining retail branches will be suspended:
            Branch Name Address
            Hong Kong Island
            Central District Branch G/F., Far East Consortium Building, 125A Des Voeux Road C., Central, Hong Kong
            Kowloon
            Mongkok Branch G/F and 1/F, Shun Wah Building, Nos. 735 & 735A Nathan Road, Mongkok, Kowloon
            New Territories
            Shatin Branch Shop No. 193, Level 3, Shatin Lucky Plaza, Shatin, New Territories
            Yuen Long Branch Shop 2B, G/F, Man Yu Building, 2-14 Tai Fung Street, Yuen Long, New Territories
             
            Service arrangement of all branches on Saturday
            From 5 March (Saturday), the services of all branches will be suspended on Saturday until further notice.


            Business hours of retail branches will remain as Monday to Friday 9:00 am to 4:00 pm. The cut-off time of Cheque Deposit at our ATM machine will be adjusted to 4:00 pm from Monday to Friday. Cheques deposited after the cut-off time will be processed on the following clearing day.

            The prudent precautionary measures are implemented in all branches, including more frequent deep cleaning and disinfection of branch premises on top of the regular daily cleaning schedule and all employees are requested to measure their body temperature before work and to put on surgical masks at work. The Bank will remind its staff to regularly wash and sanitise their hands. Employees will check customers’ body temperature when entering the branches, and customers are encouraged to put on surgical masks. Hand sanitizer is available in branches for use, if needed.


            The Bank is committed to maintaining quality banking services. During the special circumstances, customers are advised to use the Bank’s internet banking, phone banking or mobile banking to meet their banking needs. For enquiries, please call the Bank’s Customer Service Hotline at 223 95559.



            Notice of ATM Service Hours Adjustment
            In view of the latest situation, the service hours of the Bank's ATM Services have been adjusted until further notice. Please click here for details.

            The Bank is one of JETCO member banks. Customers can make cash withdrawal and enquire account balance through any ATM bearing ‘JETCO’ logo.

            For other banking services, customers may access our phone banking, internet banking, mobile banking or visit any of our branches.

            For enquiry, please contact our Customer Service Hotline at 223 95559.

            We apologize for any inconvenience caused.



            Notice on Bank of Communications (Hong Kong) Branch Services

            Bank of Communications (Hong Kong) Limited was informed by an employee at Sheung Shui Branch (address: Shops 1010-1014, G/F., Sheung Shui Centre, Sheung Shui, New Territories) on 24 February (Thursday) that she has preliminarily tested positive for COVID-19. The Branch has been temporarily closed since 24 February (Thursday) until further notice. Meanwhile, the Bank has already taken corresponding measures, including deep cleaning and disinfecting the Branch premises, all employees at the Branch will conduct viral testing and home quarantine.

             

            The employee was last working in the Branch on 22 February (Tuesday). Her body temperature was normal before reporting for duty and no symptoms of sickness were present. She is mainly responsible for branch internal work. She wore a face mask at work. All employees at the Branch fully complied with the Bank's preventive measures, including all employees are requested to measure their body temperature before work and to put on surgical masks at work. The Bank will continue to monitor the situation and provide them with the necessary assistance.

             

            Bank of Communications (Hong Kong) Limited holds the health and safety of our customers and employees in the highest regard. The prudent precautionary measures are implemented in all branches, including enhancing disinfection and cleaning, all employees are requested to measure their body temperature before work, to put on surgical masks at work and maintain social distancing, and the Bank arranges flexible working arrangements. Employees will check customers’ body temperature when entering the branches, and customers are encouraged to put on surgical masks. Hand sanitizer is available in branches for use, if needed.

             

            For enquiries, please call the Bank’s Customer Service Hotline at 223 95559.


            Notice on Bank of Communications (Hong Kong) Branch Services

            Bank of Communications (Hong Kong) Limited was informed by an employee at Tsim Sha Tsui Branch (address: Shop Nos. 1-3 on G/F., CFC Tower, 22-28 Mody Road, Tsimshatsui, Kowloon) on 24 February (Thursday) that he has preliminarily tested positive for COVID-19. The Branch has been temporarily closed since 24 February (Thursday) until further notice. Meanwhile, the Bank has already taken corresponding measures, including deep cleaning and disinfecting the Branch premises, all employees at the Branch will conduct viral testing and home quarantine.

             

            The employee was last working in the Branch on 18 February (Friday). His body temperature was normal before reporting for duty and no symptoms of sickness were present. He is mainly responsible for branch management. He wore a face mask at work. All employees at the Branch fully complied with the Bank's preventive measures, including all employees are requested to measure their body temperature before work and to put on surgical masks at work. The Bank will continue to monitor the situation and provide them with the necessary assistance.

             

            Bank of Communications (Hong Kong) Limited holds the health and safety of our customers and employees in the highest regard. The prudent precautionary measures are implemented in all branches, including enhancing disinfection and cleaning, all employees are requested to measure their body temperature before work, to put on surgical masks at work and maintain social distancing, and the Bank arranges flexible working arrangements. Employees will check customers’ body temperature when entering the branches, and customers are encouraged to put on surgical masks. Hand sanitizer is available in branches for use, if needed.

             

            For enquiries, please call the Bank’s Customer Service Hotline at 223 95559.


            Notice on Bank of Communications (Hong Kong) Branch Services

            Bank of Communications (Hong Kong) Limited was informed by an employee at Hennessy Road Branch (address: G/F., Bank of Communications Building., 368 Hennessy Road, Hong Kong) on 24 February (Thursday) that she has preliminarily tested positive for COVID-19. The Branch has been temporarily closed since 24 February (Thursday) until further notice. Meanwhile, the Bank has already taken corresponding measures, including deep cleaning and disinfecting the Branch premises, all employees at the Branch will conduct viral testing and home quarantine.

             

            The employee was last working in the Branch on 21 February (Monday). Her body temperature was normal before reporting for duty and no symptoms of sickness were present. She is mainly responsible for providing financial services. She wore a face mask at work. All employees at the Branch fully complied with the Bank's preventive measures, including all employees are requested to measure their body temperature before work and to put on surgical masks at work. The Bank will continue to monitor the situation and provide them with the necessary assistance.

             

            Bank of Communications (Hong Kong) Limited holds the health and safety of our customers and employees in the highest regard. The prudent precautionary measures are implemented in all branches, including enhancing disinfection and cleaning, all employees are requested to measure their body temperature before work, to put on surgical masks at work and maintain social distancing, and the Bank arranges flexible working arrangements. Employees will check customers’ body temperature when entering the branches, and customers are encouraged to put on surgical masks. Hand sanitizer is available in branches for use, if needed.

             

            For enquiries, please call the Bank’s Customer Service Hotline at 223 95559.



            2022-02-23

            Bank of Communications (Hong Kong) Announces Branch Service Change Update
            Bank of Communications (Hong Kong) Limited holds the health and safety of our customers and employees in the highest regard. In view of the latest COVID-19 situation, we now update our precautionary measures.
             
            The services of the following retail branches have been suspended from 23 February (Wednesday):
            Branch Name Address
            Kowloon
            Kowloon Branch G/F., 563 Nathan Road, Kowloon
            Ngau Tau Kok Branch Shop G1 & G2, G/F., Phase I, Amoy Plaza, 77 Ngau Tau Kok Road, Kowloon
            New Territories
            Market Street Branch G/F., 49-55 Tsuen Wan Market Street, Tsuen Wan, New Territories

             
            The services of the following retail branches will be resumed from 24 February (Thursday):
            Branch Name Address
            Hong Kong Island
            Aberdeen Branch Shop 3, G/F, 2/4 & 14/16 Nam Ning Street, Aberdeen Centre (Site 4), Aberdeen, Hong Kong
            Kowloon
            Cheung Sha Wan Plaza Branch Unit G04 on G/F., Cheung Sha Wan Plaza, 833 Cheung Sha Wan Road, Kowloon
             
             
            The services of the following retail branches will be resumed from 25 February (Friday):
            Branch Name Address
            Hong Kong Island
            Business Department Unit B B/F & G/F, Unit C G/F, Wheelock House, 20 Pedder Street, Central, Hong Kong
            Kowloon
            Hunghom Branch Shop A6, G/F., Whampoa Estate Planet Square, 1-3 Tak Man Street, Kowloon
            New Territories
            Tsuen Wan Branch G/F., 240-242 Sha Tsui Road, Tsuen Wan, New Territories
            Nina Tower Wealth Management Centre Suite 2304 on 23/F, Tower 2, Nina Tower, No. 8, Yeung Uk Road, Tsuen Wan, New Territories

             
            The services of the following retail branches remain suspended until further notice:
            Branch Name Address
            Hong Kong Island
            West Point Branch G/F., 327-333 Queen's Road West, Hong Kong
            Siu Sai Wan Branch Shop No. 217A-217B, Siu Sai Wan Plaza, Siu Sai Wan Estate, Hong Kong
            Kennedy Town Branch G/F., 113-119 Belcher's Street, Kennedy Town, Hong Kong
            Kowloon
            Wong Tai Sin Branch
            Shop N118, 1/F, Temple Mall North, 136 Lung Cheung Road, Wong Tai Sin, Kowloon
            Jordan Road Branch 1/F., Booman Building, 37U Jordan Road, Kowloon
            New Territories
            Kwai Chung Branch G/F., 93-99 Tai Loong Street, Kwai Chung, New Territories
            Tai Po Branch Shop No. 1, 2, 26 & 27, G/F., Wing Fai Plaza, 29-35 Ting Kok Road, Tai Po, New Territories
            Tuen Mun Branch Shops 7-8 on G/F, Castle Peak Lin Won Building, 2-4 Yan Ching Street, Tuen Mun, New Territories
            Tin Shui Wai Branch Shop No. G72, G/F, +WOO (Phase 1), 12-18 Tin Yan Road, Tin Shui Wai, New Territories
            Shatin City One Branch Shop 188, 1/F., Fortune City One, City One Shatin, New Territories
            Tseung Kwan O Branch Shop Nos. 252A, 252B & 253 on Level 2, Metro City Phase I, Tseung Kwan O, New Territories
            Sam Shing Estate Branch Shop No. 4, G/F., Moon Yu House, Sam Shing Estate, 6 Sam Shing Street, Tuen Mun, New Territories


            Business hours of retail branches will remain as Monday to Friday 9:00 am to 4:00 pm and Saturday 9:00 am to 12:00 noon. The cut-off time of Cheque Deposit at our ATM machine will be adjusted to 4:00 pm from Monday to Friday. Cheques deposited after the cut-off time will be processed on the following clearing day.

            The prudent precautionary measures are implemented in all branches, including more frequent deep cleaning and disinfection of branch premises on top of the regular daily cleaning schedule and all employees are requested to measure their body temperature before work and to put on surgical masks at work. The Bank will remind its staff to regularly wash and sanitise their hands. Employees will check customers’ body temperature when entering the branches, and customers are encouraged to put on surgical masks. Hand sanitizer is available in branches for use, if needed.

            The Bank is committed to maintaining quality banking services. During the special circumstances, customers are advised to use the Bank’s internet banking, phone banking or mobile banking to meet their banking needs. For enquiries, please call the Bank’s Customer Service Hotline at 223 95559.



            Notice of ATM Service Hours Adjustment
            In view of the latest situation, the service hours of the Bank's ATM Services have been adjusted until further notice. Please click here for details.

            The Bank is one of JETCO member banks. Customers can make cash withdrawal and enquire account balance through any ATM bearing ‘JETCO’ logo.

            For other banking services, customers may access our phone banking, internet banking, mobile banking or visit any of our branches.

            For enquiry, please contact our Customer Services Hotline at 223 95559.

            We apologize for any inconvenience caused.



            Notice on Bank of Communications (Hong Kong) Branch Services

            Bank of Communications (Hong Kong) Limited was informed by an employee at Kowloon Branch (address: G/F., 563 Nathan Road, Kowloon) on 23 February (Wednesday) that he has preliminarily tested positive for COVID-19. The Branch has been temporarily closed since 23 February (Wednesday) until further notice. Meanwhile, the Bank has already taken corresponding measures, including deep cleaning and disinfecting the Branch premises, all employees at the Branch will conduct viral testing and home quarantine.

             

            The employee was last working in the Branch on 22 February (Tuesday). His body temperature was normal before reporting for duty and no symptoms of sickness were present. He is mainly responsible for counter services. He wore a face mask at work. All employees at the Branch fully complied with the Bank's preventive measures, including all employees are requested to measure their body temperature before work and to put on surgical masks at work. The Bank will continue to monitor the situation and provide them with the necessary assistance.

             

            Bank of Communications (Hong Kong) Limited holds the health and safety of our customers and employees in the highest regard. The prudent precautionary measures are implemented in all branches, including enhancing disinfection and cleaning, all employees are requested to measure their body temperature before work, to put on surgical masks at work and maintain social distancing, and the Bank arranges flexible working arrangements. Employees will check customers’ body temperature when entering the branches, and customers are encouraged to put on surgical masks. Hand sanitizer is available in branches for use, if needed.

             

            For enquiries, please call the Bank’s Customer Service Hotline at 223 95559.


            Notice on Bank of Communications (Hong Kong) Branch Services

            Bank of Communications (Hong Kong) Limited was informed by an employee at Market Street Branch (address: G/F., 49-55 Tsuen Wan Market Street, Tsuen Wan, New Territories) on 23 February (Wednesday) that she has preliminarily tested positive for COVID-19. The Branch has been temporarily closed since 23 February (Wednesday) until further notice. Meanwhile, the Bank has already taken corresponding measures, including deep cleaning and disinfecting the Branch premises, all employees at the Branch will conduct viral testing and home quarantine.

             

            The employee was last working in the Branch on 18 February (Friday). Her body temperature was normal before reporting for duty and no symptoms of sickness were present. She is mainly responsible for branch management. She wore a face mask at work. All employees at the Branch fully complied with the Bank's preventive measures, including all employees are requested to measure their body temperature before work and to put on surgical masks at work. The Bank will continue to monitor the situation and provide them with the necessary assistance.

             

            Bank of Communications (Hong Kong) Limited holds the health and safety of our customers and employees in the highest regard. The prudent precautionary measures are implemented in all branches, including enhancing disinfection and cleaning, all employees are requested to measure their body temperature before work, to put on surgical masks at work and maintain social distancing, and the Bank arranges flexible working arrangements. Employees will check customers’ body temperature when entering the branches, and customers are encouraged to put on surgical masks. Hand sanitizer is available in branches for use, if needed.

             

            For enquiries, please call the Bank’s Customer Service Hotline at 223 95559.


            Notice on Bank of Communications (Hong Kong) Branch Services

            Bank of Communications (Hong Kong) Limited was informed by an employee at Ngau Tau Kok Branch (address: Shop G1 & G2, G/F., Phase I, Amoy Plaza, 77 Ngau Tau Kok Road, Kowloon) on 23 February (Wednesday) that she has preliminarily tested positive for COVID-19. The Branch has been temporarily closed since 23 February (Wednesday) until further notice. Meanwhile, the Bank has already taken corresponding measures, including deep cleaning and disinfecting the Branch premises, all employees at the Branch will conduct viral testing and home quarantine.

             

            The employee was last working in the Branch on 23 February (Wednesday). Her body temperature was normal before reporting for duty and no symptoms of sickness were present. She is mainly responsible for branch internal work. She wore a face mask at work. All employees at the Branch fully complied with the Bank's preventive measures, including all employees are requested to measure their body temperature before work and to put on surgical masks at work. The Bank will continue to monitor the situation and provide them with the necessary assistance.

             

            Bank of Communications (Hong Kong) Limited holds the health and safety of our customers and employees in the highest regard. The prudent precautionary measures are implemented in all branches, including enhancing disinfection and cleaning, all employees are requested to measure their body temperature before work, to put on surgical masks at work and maintain social distancing, and the Bank arranges flexible working arrangements. Employees will check customers’ body temperature when entering the branches, and customers are encouraged to put on surgical masks. Hand sanitizer is available in branches for use, if needed.

             

            For enquiries, please call the Bank’s Customer Service Hotline at 223 95559.



            2022-02-22

            Bank of Communications (Hong Kong) Announces Branch Service Change Update
            Bank of Communications (Hong Kong) Limited holds the health and safety of our customers and employees in the highest regard. In view of the latest COVID-19 situation, we now update our precautionary measures.
             
            The services of the following retail branch have been suspended from 22 February (Tuesday):
            Branch Name Address
            New Territories
            Sam Shing Estate Branch Shop No. 4, G/F., Moon Yu House, Sam Shing Estate, 6 Sam Shing Street, Tuen Mun, New Territories


            The services of the following retail branch will be resumed from 23 February (Wednesday):
            Branch Name Address
            Hong Kong Island
            North Point Branch Shops Nos. 1-4 on G/F., Maylun Apartments, 442-456 King's Road, North Point, Hong Kong
            Portion B of Shop 13, G/F, King's Tower, No. 480 King's Road, North Point, Hong Kong

            The services of the following retail branches remain suspended until further notice:
            Branch Name Address
            Hong Kong Island
            West Point Branch G/F., 327-333 Queen's Road West, Hong Kong
            Siu Sai Wan Branch Shop No. 217A-217B, Siu Sai Wan Plaza, Siu Sai Wan Estate, Hong Kong
            Aberdeen Branch Shop 3, G/F, 2/4 & 14/16 Nam Ning Street, Aberdeen Centre (Site 4), Aberdeen, Hong Kong
            Business Department Unit B B/F & G/F, Unit C G/F, Wheelock House, 20 Pedder Street, Central, Hong Kong
            Kennedy Town Branch G/F., 113-119 Belcher's Street, Kennedy Town, Hong Kong
            Kowloon
            Wong Tai Sin Branch
            Shop N118, 1/F, Temple Mall North, 136 Lung Cheung Road, Wong Tai Sin, Kowloon
            Cheung Sha Wan Plaza Branch
            Unit G04 on G/F., Cheung Sha Wan Plaza, 833 Cheung Sha Wan Road, Kowloon
            Hunghom Branch Shop A6, G/F., Whampoa Estate Planet Square, 1-3 Tak Man Street, Kowloon
            Jordan Road Branch 1/F., Booman Building, 37U Jordan Road, Kowloon
            New Territories
            Kwai Chung Branch G/F., 93-99 Tai Loong Street, Kwai Chung, New Territories
            Tai Po Branch Shop No. 1, 2, 26 & 27, G/F., Wing Fai Plaza, 29-35 Ting Kok Road, Tai Po, New Territories
            Tuen Mun Branch Shops 7-8 on G/F, Castle Peak Lin Won Building, 2-4 Yan Ching Street, Tuen Mun, New Territories
            Tin Shui Wai Branch Shop No. G72, G/F, +WOO (Phase 1), 12-18 Tin Yan Road, Tin Shui Wai, New Territories
            Shatin City One Branch Shop 188, 1/F., Fortune City One, City One Shatin, New Territories
            Tseung Kwan O Branch Shop Nos. 252A, 252B & 253 on Level 2, Metro City Phase I, Tseung Kwan O, New Territories
            Tsuen Wan Branch G/F., 240-242 Sha Tsui Road, Tsuen Wan, New Territories
            Nina Tower Wealth
            Management Centre
            Suite 2304 on 23/F, Tower 2, Nina Tower, No. 8, Yeung Uk Road, Tsuen Wan, New Territories


            Business hours of retail branches will remain as Monday to Friday 9:00 am to 4:00 pm and Saturday 9:00 am to 12:00 noon. The cut-off time of Cheque Deposit at our ATM machine will be adjusted to 4:00 pm from Monday to Friday. Cheques deposited after the cut-off time will be processed on the following clearing day.

            The prudent precautionary measures are implemented in all branches, including more frequent deep cleaning and disinfection of branch premises on top of the regular daily cleaning schedule and all employees are requested to measure their body temperature before work and to put on surgical masks at work. The Bank will remind its staff to regularly wash and sanitise their hands. Employees will check customers’ body temperature when entering the branches, and customers are encouraged to put on surgical masks. Hand sanitizer is available in branches for use, if needed.

            The Bank is committed to maintaining quality banking services. During the special circumstances, customers are advised to use the Bank’s internet banking, phone banking or mobile banking to meet their banking needs. For enquiries, please call the Bank’s Customer Service Hotline at 223 95559.



            Notice of ATM Service Hours Adjustment
            In view of the latest situation, the service hours of the Bank's ATM Services have been adjusted until further notice. Please click here for details.

            The Bank is one of JETCO member banks. Customers can make cash withdrawal and enquire account balance through any ATM bearing ‘JETCO’ logo.

            For other banking services, customers may access our phone banking, internet banking, mobile banking or visit any of our branches.

            For enquiry, please contact our Customer Services Hotline at 223 95559.

            We apologize for any inconvenience caused.



            Notice on Bank of Communications (Hong Kong) Branch Services

            Bank of Communications (Hong Kong) Limited was informed by an outsourced security employee at Sam Shing Estate Branch (address: Shop No. 4, G/F., Moon Yu House, Sam Shing Estate, 6 Sam Shing Street, Tuen Mun, New Territories) on 21 February (Monday) that he has preliminarily tested positive for COVID-19. The Branch has been temporarily closed since 22 February (Tuesday) until further notice. Meanwhile, the Bank has already taken corresponding measures, including deep cleaning and disinfecting the Branch premises, all employees at the Branch will conduct viral testing and home quarantine.

             

            The outsourced security employee was last working in the Branch on 18 February (Friday). His body temperature was normal before reporting for duty and no symptoms of sickness were present. He is mainly responsible for assisting customers to measure body temperature at branch front door. He wore a face mask at work. All employees at the Branch fully complied with the Bank's preventive measures, including all employees are requested to measure their body temperature before work and to put on surgical masks at work. The Bank will continue to monitor the situation and provide them with the necessary assistance.

             

            Bank of Communications (Hong Kong) Limited holds the health and safety of our customers and employees in the highest regard. The prudent precautionary measures are implemented in all branches, including enhancing disinfection and cleaning, all employees are requested to measure their body temperature before work, to put on surgical masks at work and maintain social distancing, and the Bank arranges flexible working arrangements. Employees will check customers’ body temperature when entering the branches, and customers are encouraged to put on surgical masks. Hand sanitizer is available in branches for use, if needed.

             

            For enquiries, please call the Bank’s Customer Service Hotline at 223 95559.



            2022-02-21

            Bank of Communications (Hong Kong) Announces Branch Service Change Update
            Bank of Communications (Hong Kong) Limited holds the health and safety of our customers and employees in the highest regard. In view of the latest COVID-19 situation, we now update our precautionary measures.
             
            The services of the following retail branches have been suspended from 21 February (Monday):
            Branch Name Address
            Hong Kong Island
            Kennedy Town Branch G/F., 113-119 Belcher's Street, Kennedy Town, Hong Kong
            Kowloon
            Hunghom Branch Shop A6, G/F., Whampoa Estate Planet Square, 1-3 Tak Man Street, Kowloon
            Jordan Road Branch 1/F., Booman Building, 37U Jordan Road, Kowloon
            New Territories
            Tsuen Wan Branch G/F., 240-242 Sha Tsui Road, Tsuen Wan, New Territories
            Nina Tower Wealth
            Management Centre
            Suite 2304 on 23/F, Tower 2, Nina Tower, No. 8, Yeung Uk Road, Tsuen Wan, New Territories
            Sha Tsui Road Branch Shops Nos. 3-5 on G/F., Kwong Ming Building, 120-130 Sha Tsui Road, Tsuen Wan, New Territories


            The services of the following retail branches will be resumed from 21 February (Monday):
            Branch Name Address
            Kowloon
            Shamshuipo Branch
            Shop G1-G3, G11-G13, G19-G21, G/F., Golden Centre, 94 Yen Chow Street, Sham Shui Po, Kowloon
            Mongkok Branch
            G/F and 1/F, Shun Wah Building, Nos. 735 & 735A Nathan Road, Mongkok, Kowloon
            Kwun Tong Branch
            Shop E, Block G & H, G/F, East Sun Industrial Centre, 16 Shing Yip Street, Kwun Tong, Kowloon
            New Territories
            Sheung Shui Branch Shops 1010-1014, G/F., Sheung Shui Centre, Sheung Shui, New Territories
             
             
            The services of the following retail branches will be resumed from 22 February (Tuesday):
            Branch Name Address
            Hong Kong Island
            Wanchai Branch Shop B on G/F., Johnston Court, 32-34 Johnston Road, Hong Kong
            King's Road Branch G/F, Kailey Court, 67-71 King's Road, Hong Kong
            Kowloon
            Hunghom Branch Shop A6, G/F., Whampoa Estate Planet Square, 1-3 Tak Man Street, Kowloon
            New Territories
            Tsuen Wan Branch G/F., 240-242 Sha Tsui Road, Tsuen Wan, New Territories
            Nina Tower Wealth
            Management Centre
            Suite 2304 on 23/F, Tower 2, Nina Tower, No. 8, Yeung Uk Road, Tsuen Wan, New Territories
            Sha Tsui Road Branch Shops Nos. 3-5 on G/F., Kwong Ming Building, 120-130 Sha Tsui Road, Tsuen Wan, New Territories
            Yuen Long Branch Shop 2B, G/F, Man Yu Building, 2-14 Tai Fung Street, Yuen Long, New Territories

            The services of the following retail branches remain suspended until further notice:
            Branch Name Address
            Hong Kong Island
            West Point Branch G/F., 327-333 Queen's Road West, Hong Kong
            Siu Sai Wan Branch Shop No. 217A-217B, Siu Sai Wan Plaza, Siu Sai Wan Estate, Hong Kong
            North Point Branch Shops Nos. 1-4 on G/F., Maylun Apartments, 442-456 King's Road, North Point, Hong Kong
            Portion B of Shop 13, G/F, King's Tower, No. 480 King's Road, North Point, Hong Kong
            Aberdeen Branch Shop 3, G/F, 2/4 & 14/16 Nam Ning Street, Aberdeen Centre (Site 4), Aberdeen, Hong Kong
            Business Department Unit B B/F & G/F, Unit C G/F, Wheelock House, 20 Pedder Street, Central, Hong Kong
            Kowloon
            Wong Tai Sin Branch
            Shop N118, 1/F, Temple Mall North, 136 Lung Cheung Road, Wong Tai Sin, Kowloon
            Cheung Sha Wan Plaza Branch
            Unit G04 on G/F., Cheung Sha Wan Plaza, 833 Cheung Sha Wan Road, Kowloon
            New Territories
            Kwai Chung Branch G/F., 93-99 Tai Loong Street, Kwai Chung, New Territories
            Tai Po Branch Shop No. 1, 2, 26 & 27, G/F., Wing Fai Plaza, 29-35 Ting Kok Road, Tai Po, New Territories
            Tuen Mun Branch Shops 7-8 on G/F, Castle Peak Lin Won Building, 2-4 Yan Ching Street, Tuen Mun, New Territories
            Tin Shui Wai Branch Shop No. G72, G/F, +WOO (Phase 1), 12-18 Tin Yan Road, Tin Shui Wai, New Territories
            Shatin City One Branch Shop 188, 1/F., Fortune City One, City One Shatin, New Territories
            Tseung Kwan O Branch Shop Nos. 252A, 252B & 253 on Level 2, Metro City Phase I, Tseung Kwan O, New Territories


            Business hours of retail branches from Monday to Friday will remain as 9:00 a.m. to 4:00 p.m. The cut-off time of Cheque Deposit at our ATM machine will be adjusted to 4:00 p.m. from Monday to Friday. Cheques deposited after the cut-off time will be processed on the following clearing day.

            The prudent precautionary measures are implemented in all branches, including more frequent deep cleaning and disinfection of branch premises on top of the regular daily cleaning schedule and all employees are requested to measure their body temperature before work and to put on surgical masks at work. The Bank will remind its staff to regularly wash and sanitise their hands. Employees will check customers’ body temperature when entering the branches, and customers are encouraged to put on surgical masks. Hand sanitizer is available in branches for use, if needed.

            The Bank is committed to maintaining quality banking services. During the special circumstances, customers are advised to use the Bank’s internet banking, phone banking or mobile banking to meet their banking needs. For enquiries, please call the Bank’s Customer Service Hotline at 223 95559.



            Notice of ATM Service Hours Adjustment
            In view of the latest situation, the service hours of the Bank's ATM Services have been adjusted until further notice. Please click here for details.

            The Bank is one of JETCO member banks. Customers can make cash withdrawal and enquire account balance through any ATM bearing ‘JETCO’ logo.

            For other banking services, customers may access our phone banking, internet banking, mobile banking or visit any of our branches.

            For enquiry, please contact our Customer Services Hotline at 223 95559.

            We apologize for any inconvenience caused.



            Notice on Bank of Communications (Hong Kong) Branch Services

            Bank of Communications (Hong Kong) Limited was informed by an employee at Jordan Road Branch (address: 1/F., Booman Building, 37U Jordan Road, Kowloon) on 21 February (Monday) that he has preliminarily tested positive for COVID-19. The Branch has been temporarily closed since 21 February (Monday) until further notice. Meanwhile, the Bank has already taken corresponding measures, including deep cleaning and disinfecting the Branch premises, all employees at the Branch will conduct viral testing and home quarantine.

             

            The employee was last working in the Branch on 16 February (Wednesday). His body temperature was normal before reporting for duty and no symptoms of sickness were present. He is mainly responsible for counter services. He wore a face mask at work. All employees at the Branch fully complied with the Bank's preventive measures, including all employees are requested to measure their body temperature before work and to put on surgical masks at work. The Bank will continue to monitor the situation and provide them with the necessary assistance.

             

            Bank of Communications (Hong Kong) Limited holds the health and safety of our customers and employees in the highest regard. The prudent precautionary measures are implemented in all branches, including enhancing disinfection and cleaning, all employees are requested to measure their body temperature before work, to put on surgical masks at work and maintain social distancing, and the Bank arranges flexible working arrangements. Employees will check customers’ body temperature when entering the branches, and customers are encouraged to put on surgical masks. Hand sanitizer is available in branches for use, if needed.

             

            For enquiries, please call the Bank’s Customer Service Hotline at 223 95559.


            Notice on Bank of Communications (Hong Kong) Branch Services

            Bank of Communications (Hong Kong) Limited was informed by an employee at Kennedy Town Branch (address: G/F., 113-119 Belcher's Street, Kennedy Town, Hong Kong) on 20 February (Sunday) that she has preliminarily tested positive for COVID-19. The Branch has been temporarily closed since 21 February (Monday) until further notice. Meanwhile, the Bank has already taken corresponding measures, including deep cleaning and disinfecting the Branch premises, all employees at the Branch will conduct viral testing and home quarantine.

             

            The employee was last working in the Branch on 18 February (Friday). Her body temperature was normal before reporting for duty and no symptoms of sickness were present. She is mainly responsible for counter services. She wore a face mask at work. All employees at the Branch fully complied with the Bank's preventive measures, including all employees are requested to measure their body temperature before work and to put on surgical masks at work. The Bank will continue to monitor the situation and provide them with the necessary assistance.

             

            Bank of Communications (Hong Kong) Limited holds the health and safety of our customers and employees in the highest regard. The prudent precautionary measures are implemented in all branches, including enhancing disinfection and cleaning, all employees are requested to measure their body temperature before work, to put on surgical masks at work and maintain social distancing, and the Bank arranges flexible working arrangements. Employees will check customers’ body temperature when entering the branches, and customers are encouraged to put on surgical masks. Hand sanitizer is available in branches for use, if needed.

             

            For enquiries, please call the Bank’s Customer Service Hotline at 223 95559.



            2022-02-18

            Bank of Communications (Hong Kong) Announces Branch Service Change Update
            Bank of Communications (Hong Kong) Limited holds the health and safety of our customers and employees in the highest regard. In view of the latest COVID-19 situation, we now update our precautionary measures.
             
            The services of the following retail branches have been suspended from 18 February (Friday):
            Branch Name Address
            Hong Kong Island
            Business Department Unit B B/F & G/F, Unit C G/F, Wheelock House, 20 Pedder Street, Central, Hong Kong
            New Territories
            Tseung Kwan O Branch Shop Nos. 252A, 252B & 253 on Level 2, Metro City Phase I, Tseung Kwan O, New Territories

            The services of the following retail branch will be resumed from 19 February (Saturday):
            Branch Name Address
            Hong Kong Island
            Central District Branch G/F., Far East Consortium Building, 125A Des Voeux Road C., Central, Hong Kong

            The services of the following retail branches will be resumed from 21 February (Monday):
            Branch Name Address
            Kowloon
            Shamshuipo Branch
            Shop G1-G3, G11-G13, G19-G21, G/F., Golden Centre, 94 Yen Chow Street, Sham Shui Po, Kowloon
            Mongkok Branch
            G/F and 1/F, Shun Wah Building, Nos. 735 & 735A Nathan Road, Mongkok, Kowloon
            Kwun Tong Branch
            Shop E, Block G & H, G/F, East Sun Industrial Centre, 16 Shing Yip Street, Kwun Tong, Kowloon
            New Territories
            Sheung Shui Branch Shops 1010-1014, G/F., Sheung Shui Centre, Sheung Shui, New Territories

            The services of the following retail branches remain suspended until further notice:
            Branch Name Address
            Hong Kong Island
            West Point Branch G/F., 327-333 Queen's Road West, Hong Kong
            Siu Sai Wan Branch Shop No. 217A-217B, Siu Sai Wan Plaza, Siu Sai Wan Estate, Hong Kong
            King's Road Branch G/F, Kailey Court, 67-71 King's Road, Hong Kong
            Wanchai Branch Shop B on G/F., Johnston Court, 32-34 Johnston Road, Hong Kong
            North Point Branch Shops Nos. 1-4 on G/F., Maylun Apartments, 442-456 King's Road, North Point, Hong Kong
            Portion B of Shop 13, G/F, King's Tower, No. 480 King's Road, North Point, Hong Kong
            Aberdeen Branch Shop 3, G/F, 2/4 & 14/16 Nam Ning Street, Aberdeen Centre (Site 4), Aberdeen, Hong Kong
            Kowloon
            Wong Tai Sin Branch
            Shop N118, 1/F, Temple Mall North, 136 Lung Cheung Road, Wong Tai Sin, Kowloon
            Cheung Sha Wan Plaza Branch
            Unit G04 on G/F., Cheung Sha Wan Plaza, 833 Cheung Sha Wan Road, Kowloon
            New Territories
            Kwai Chung Branch G/F., 93-99 Tai Loong Street, Kwai Chung, New Territories
            Yuen Long Branch Shop 2B, G/F, Man Yu Building, 2-14 Tai Fung Street, Yuen Long, New Territories
            Tai Po Branch Shop No. 1, 2, 26 & 27, G/F., Wing Fai Plaza, 29-35 Ting Kok Road, Tai Po, New Territories
            Tuen Mun Branch Shops 7-8 on G/F, Castle Peak Lin Won Building, 2-4 Yan Ching Street, Tuen Mun, New Territories
            Tin Shui Wai Branch Shop No. G72, G/F, +WOO (Phase 1), 12-18 Tin Yan Road, Tin Shui Wai, New Territories
            Shatin City One Branch Shop 188, 1/F., Fortune City One, City One Shatin, New Territories

            Except for the following retail branches which will continue to provide banking services for the coming Saturday (19 February) from 9:00 am to 12:00 noon, services of the remaining retail branches will be suspended:
            Branch Name Address
            Hong Kong Island
            Central District Branch G/F., Far East Consortium Building, 125A Des Voeux Road C., Central, Hong Kong
            Taikoo Shing Branch Shop 38, G/F., CityPlaza 2, 18 Taikoo Shing Road, Hong Kong
            Kowloon
            Kowloon Branch G/F., 563 Nathan Road, Kowloon
            Hunghom Branch Shop A6, G/F., Whampoa Estate Planet Square, 1-3 Tak Man Street, Kowloon
            New Territories
            Shatin Branch Shop No. 193, Level 3, Shatin Lucky Plaza, Shatin, New Territories
            Market Street Branch G/F., 49-55 Tsuen Wan Market Street, Tsuen Wan, New Territories

            Business hours of retail branches from Monday to Friday will remain as 9:00 a.m. to 4:00 p.m. The cut-off time of Cheque Deposit at our ATM machine will be adjusted to 4:00 p.m. from Monday to Friday. Cheques deposited after the cut-off time will be processed on the following clearing day.

            The prudent precautionary measures are implemented in all branches, including more frequent deep cleaning and disinfection of branch premises on top of the regular daily cleaning schedule and all employees are requested to measure their body temperature before work and to put on surgical masks at work. The Bank will remind its staff to regularly wash and sanitise their hands. Employees will check customers’ body temperature when entering the branches, and customers are encouraged to put on surgical masks. Hand sanitizer is available in branches for use, if needed.

            The Bank is committed to maintaining quality banking services. During the special circumstances, customers are advised to use the Bank’s internet banking, phone banking or mobile banking to meet their banking needs. For enquiries, please call the Bank’s Customer Service Hotline at 223 95559.



            Notice on Bank of Communications (Hong Kong) Branch Services

            Bank of Communications (Hong Kong) Limited was informed by an employee at Business Department (address: Unit B B/F & G/F, Unit C G/F, Wheelock House, 20 Pedder Street, Central, Hong Kong) on 18 February (Friday) that she has preliminarily tested positive for COVID-19. The Branch has been temporarily closed since 18 February (Friday) until further notice. Meanwhile, the Bank has already taken corresponding measures, including deep cleaning and disinfecting the Branch premises, all employees at the Branch will conduct viral testing and home quarantine.

             

            The employee was last working in the Branch on 16 February (Wednesday). Her body temperature was normal before reporting for duty and no symptoms of sickness were present. She is mainly responsible for branch internal work. She wore a face mask at work. All employees at the Branch fully complied with the Bank's preventive measures, including all employees are requested to measure their body temperature before work and to put on surgical masks at work. The Bank will continue to monitor the situation and provide them with the necessary assistance.

             

            Bank of Communications (Hong Kong) Limited holds the health and safety of our customers and employees in the highest regard. The prudent precautionary measures are implemented in all branches, including enhancing disinfection and cleaning, all employees are requested to measure their body temperature before work, to put on surgical masks at work and maintain social distancing, and the Bank arranges flexible working arrangements. Employees will check customers’ body temperature when entering the branches, and customers are encouraged to put on surgical masks. Hand sanitizer is available in branches for use, if needed.

             

            For enquiries, please call the Bank’s Customer Service Hotline at 223 95559.


            Notice on Bank of Communications (Hong Kong) Branch Services

            Bank of Communications (Hong Kong) Limited was informed by an employee at Tseung Kwan O Branch (address: Shop Nos. 252A, 252B & 253 on Level 2, Metro City Phase I, Tseung Kwan O, New Territories) on 18 February (Friday) that she has preliminarily tested positive for COVID-19. The Branch has been temporarily closed since 18 February (Friday) until further notice. Meanwhile, the Bank has already taken corresponding measures, including deep cleaning and disinfecting the Branch premises, all employees at the Branch will conduct viral testing and home quarantine.

             

            The employee was last working in the Branch on 15 February (Tuesday). Her body temperature was normal before reporting for duty and no symptoms of sickness were present. She is mainly responsible for counter services. She wore a face mask at work. All employees at the Branch fully complied with the Bank's preventive measures, including all employees are requested to measure their body temperature before work and to put on surgical masks at work. The Bank will continue to monitor the situation and provide them with the necessary assistance.

             

            Bank of Communications (Hong Kong) Limited holds the health and safety of our customers and employees in the highest regard. The prudent precautionary measures are implemented in all branches, including enhancing disinfection and cleaning, all employees are requested to measure their body temperature before work, to put on surgical masks at work and maintain social distancing, and the Bank arranges flexible working arrangements. Employees will check customers’ body temperature when entering the branches, and customers are encouraged to put on surgical masks. Hand sanitizer is available in branches for use, if needed.

             

            For enquiries, please call the Bank’s Customer Service Hotline at 223 95559.



            2022-02-17

            Bank of Communications (Hong Kong) Announces Branch Service Change Update
            Bank of Communications (Hong Kong) Limited holds the health and safety of our customers and employees in the highest regard. In view of the latest COVID-19 situation, we now update our precautionary measures.
             
            The services of the following retail branches are suspended until further notice:
            Branch Name Address
            Hong Kong Island
            West Point Branch G/F., 327-333 Queen's Road West, Hong Kong
            Hennessy Road Branch G/F., Bank of Communications Building., 368 Hennessy Road, Hong Kong
            Quarry Bay Branch Shops 2, G/F., No. 1001 King's Road, Quarry Bay, Hong Kong
            Siu Sai Wan Branch Shop No. 217A-217B, Siu Sai Wan Plaza, Siu Sai Wan Estate, Hong Kong
            King's Road Branch G/F, Kailey Court, 67-71 King's Road, Hong Kong
            Wanchai Branch Shop B on G/F., Johnston Court, 32-34 Johnston Road, Hong Kong
            Central District Branch G/F., Far East Consortium Building, 125A Des Voeux Road C., Central, Hong Kong
            North Point Branch Shops Nos. 1-4 on G/F., Maylun Apartments, 442-456 King's Road, North Point, Hong Kong
            Portion B of Shop 13, G/F, King's Tower, No. 480 King's Road, North Point, Hong Kong
            Aberdeen Branch Shop 3, G/F, 2/4 & 14/16 Nam Ning Street, Aberdeen Centre (Site 4), Aberdeen, Hong Kong
            Kowloon
            Shamshuipo Branch
            Shop G1-G3, G11-G13, G19-G21, G/F., Golden Centre, 94 Yen Chow Street, Sham Shui Po, Kowloon
            Mongkok Branch
            G/F and 1/F, Shun Wah Building, Nos. 735 & 735A Nathan Road, Mongkok, Kowloon
            Kwun Tong Branch
            Shop E, Block G & H, G/F, East Sun Industrial Centre, 16 Shing Yip Street, Kwun Tong, Kowloon
            Wong Tai Sin Branch
            Shop N118, 1/F, Temple Mall North, 136 Lung Cheung Road, Wong Tai Sin, Kowloon
            Cheung Sha Wan Plaza Branch
            Unit G04 on G/F., Cheung Sha Wan Plaza, 833 Cheung Sha Wan Road, Kowloon
            New Territories
            Kwai Chung Branch G/F., 93-99 Tai Loong Street, Kwai Chung, New Territories
            Yuen Long Branch Shop 2B, G/F, Man Yu Building, 2-14 Tai Fung Street, Yuen Long, New Territories
            Tai Po Branch Shop No. 1, 2, 26 & 27, G/F., Wing Fai Plaza, 29-35 Ting Kok Road, Tai Po, New Territories
            Shatin Branch Shop No. 193, Level 3, Shatin Lucky Plaza, Shatin, New Territories
            Tuen Mun Branch Shops 7-8 on G/F, Castle Peak Lin Won Building, 2-4 Yan Ching Street, Tuen Mun, New Territories
            Tsuen Wan Branch G/F., 240-242 Sha Tsui Road, Tsuen Wan, New Territories
            Nina Tower Wealth Management Centre Suite 2304 on 23/F, Tower 2, Nina Tower, No. 8, Yeung Uk Road, Tsuen Wan, New Territories
            Tin Shui Wai Branch Shop No. G72, G/F, +WOO (Phase 1), 12-18 Tin Yan Road, Tin Shui Wai, New Territories
            Shatin City One Branch Shop 188, 1/F., Fortune City One, City One Shatin, New Territories
            Sheung Shui Branch Shops 1010-1014, G/F., Sheung Shui Centre, Sheung Shui, New Territories

            The services of the following retail branches will be resumed from 18 February (Friday):
            Branch Name Address
            Hong Kong Island
            Quarry Bay Branch Shops 2, G/F., No. 1001 King's Road, Quarry Bay, Hong Kong
            Hennessy Road Branch G/F., Bank of Communications Building., 368 Hennessy Road, Hong Kong
            New Territories
            Yuen Long Branch Shop 2B, G/F, Man Yu Building, 2-14 Tai Fung Street, Yuen Long, New Territories
            Tsuen Wan Branch G/F., 240-242 Sha Tsui Road, Tsuen Wan, New Territories
            Nina Tower Wealth Management Centre Suite 2304 on 23/F, Tower 2, Nina Tower, No. 8, Yeung Uk Road, Tsuen Wan, New Territories
            Shatin Branch Shop No. 193, Level 3, Shatin Lucky Plaza, Shatin, New Territories

            Except for the following retail branches which will continue to provide banking services for the coming Saturday (19 February) from 9:00 a.m. to 12:00 noon, services of the remaining retail branches will be suspended:
            Branch Name Address
            Hong Kong Island
            Business Department Unit B B/F & G/F, Unit C G/F, Wheelock House, 20 Pedder Street, Central, Hong Kong
            Taikoo Shing Branch Shop 38, G/F., CityPlaza 2, 18 Taikoo Shing Road, Hong Kong
            Kowloon
            Kowloon Branch G/F., 563 Nathan Road, Kowloon
            Hunghom Branch Shop A6, G/F., Whampoa Estate Planet Square, 1-3 Tak Man Street, Kowloon
            New Territories
            Shatin Branch Shop No. 193, Level 3, Shatin Lucky Plaza, Shatin, New Territories
            Market Street Branch G/F., 49-55 Tsuen Wan Market Street, Tsuen Wan, New Territories

            Business hours of retail branches from Monday to Friday will remain as 9:00 a.m. to 4:00 p.m. The cut-off time of Cheque Deposit at our ATM machine will be adjusted to 4:00 p.m. from Monday to Friday. Cheques deposited after the cut-off time will be processed on the following clearing day.

            The prudent precautionary measures are implemented in all branches, including more frequent deep cleaning and disinfection of branch premises on top of the regular daily cleaning schedule and all employees are requested to measure their body temperature before work and to put on surgical masks at work. The Bank will remind its staff to regularly wash and sanitise their hands. Employees will check customers’ body temperature when entering the branches, and customers are encouraged to put on surgical masks. Hand sanitizer is available in branches for use, if needed.

            The Bank is committed to maintaining quality banking services. During the special circumstances, customers are advised to use the Bank’s internet banking, phone banking or mobile banking to meet their banking needs. For enquiries, please call the Bank’s Customer Service Hotline at 223 95559.



            Notice on Bank of Communications (Hong Kong) Branch Services

            Bank of Communications (Hong Kong) Limited was informed by an employee at Cheung Sha Wan Plaza Branch (address: Unit G04 on G/F., Cheung Sha Wan Plaza, 833 Cheung Sha Wan Road, Kowloon) on 17 February (Thursday) that she has preliminarily tested positive for COVID-19. The Branch has been temporarily closed since 17 February (Thursday) until further notice. Meanwhile, the Bank has already taken corresponding measures, including deep cleaning and disinfecting the Branch premises, all employees at the Branch will conduct viral testing and home quarantine.

             

            The employee was last working in the Branch on 15 February (Tuesday). Her body temperature was normal before reporting for duty and no symptoms of sickness were present. She is mainly responsible for counter services. She wore a face mask at work. All employees at the Branch fully complied with the Bank's preventive measures, including all employees are requested to measure their body temperature before work and to put on surgical masks at work. The Bank will continue to monitor the situation and provide them with the necessary assistance.

             

            Bank of Communications (Hong Kong) Limited holds the health and safety of our customers and employees in the highest regard. The prudent precautionary measures are implemented in all branches, including enhancing disinfection and cleaning, all employees are requested to measure their body temperature before work, to put on surgical masks at work and maintain social distancing, and the Bank arranges flexible working arrangements. Employees will check customers’ body temperature when entering the branches, and customers are encouraged to put on surgical masks. Hand sanitizer is available in branches for use, if needed.

             

            For enquiries, please call the Bank’s Customer Service Hotline at 223 95559.


            Notice on Bank of Communications (Hong Kong) Branch Services

            Bank of Communications (Hong Kong) Limited was informed by an employee at Tai Po Branch (address: Shop No. 1, 2, 26 & 27, G/F., Wing Fai Plaza, 29-35 Ting Kok Road, Tai Po, New Territories) on 17 February (Thursday) that she has preliminarily tested positive for COVID-19. The Branch has been temporarily closed since 7 February (Monday) until further notice. Meanwhile, the Bank has already taken corresponding measures, including deep cleaning and disinfecting the Branch premises, all employees at the Branch will conduct viral testing and home quarantine.

             

            The employee was last working in the Branch on 16 February (Wednesday). Her body temperature was normal before reporting for duty and no symptoms of sickness were present. She is mainly responsible for branch internal work. She wore a face mask at work. All employees at the Branch fully complied with the Bank's preventive measures, including all employees are requested to measure their body temperature before work and to put on surgical masks at work. The Bank will continue to monitor the situation and provide them with the necessary assistance.

             

            Bank of Communications (Hong Kong) Limited holds the health and safety of our customers and employees in the highest regard. The prudent precautionary measures are implemented in all branches, including enhancing disinfection and cleaning, all employees are requested to measure their body temperature before work, to put on surgical masks at work and maintain social distancing, and the Bank arranges flexible working arrangements. Employees will check customers’ body temperature when entering the branches, and customers are encouraged to put on surgical masks. Hand sanitizer is available in branches for use, if needed.

             

            For enquiries, please call the Bank’s Customer Service Hotline at 223 95559.


            Notice on Bank of Communications (Hong Kong) Branch Services

            Bank of Communications (Hong Kong) Limited was informed by an employee at Sheung Shui Branch (address: Shops 1010-1014, G/F., Sheung Shui Centre, Sheung Shui, New Territories) on 16 February (Wednesday) that he has preliminarily tested positive for COVID-19. The Branch has been temporarily closed since 17 February (Thursday) until further notice. Meanwhile, the Bank has already taken corresponding measures, including deep cleaning and disinfecting the Branch premises, all employees at the Branch will conduct viral testing and home quarantine.

             

            The employee was last working in the Branch on 9 February (Wednesday). His body temperature was normal before reporting for duty and no symptoms of sickness were present. He is mainly responsible for counter services. He wore a face mask at work. All employees at the Branch fully complied with the Bank's preventive measures, including all employees are requested to measure their body temperature before work and to put on surgical masks at work. The Bank will continue to monitor the situation and provide them with the necessary assistance.

             

            Bank of Communications (Hong Kong) Limited holds the health and safety of our customers and employees in the highest regard. The prudent precautionary measures are implemented in all branches, including enhancing disinfection and cleaning, all employees are requested to measure their body temperature before work, to put on surgical masks at work and maintain social distancing, and the Bank arranges flexible working arrangements. Employees will check customers’ body temperature when entering the branches, and customers are encouraged to put on surgical masks. Hand sanitizer is available in branches for use, if needed.

             

            For enquiries, please call the Bank’s Customer Service Hotline at 223 95559.



            2022-02-16

            Bank of Communications (Hong Kong) Announces Branch Service Change Update
            Bank of Communications (Hong Kong) Limited holds the health and safety of our customers and employees in the highest regard. In view of the latest COVID-19 situation, we now update our precautionary measures.
             
            The services of the following retail branches are suspended until further notice:
            Branch Name Address
            Hong Kong Island
            West Point Branch G/F., 327-333 Queen's Road West, Hong Kong
            Hennessy Road Branch G/F., Bank of Communications Building., 368 Hennessy Road, Hong Kong
            Quarry Bay Branch Shops 2, G/F., No. 1001 King's Road, Quarry Bay, Hong Kong
            Siu Sai Wan Branch Shop No. 217A-217B, Siu Sai Wan Plaza, Siu Sai Wan Estate, Hong Kong
            King's Road Branch G/F, Kailey Court, 67-71 King's Road, Hong Kong
            Wanchai Branch Shop B on G/F., Johnston Court, 32-34 Johnston Road, Hong Kong
            Central District Branch G/F., Far East Consortium Building, 125A Des Voeux Road C., Central, Hong Kong
            North Point Branch Shops Nos. 1-4 on G/F., Maylun Apartments, 442-456 King's Road, North Point, Hong Kong
            Portion B of Shop 13, G/F, King's Tower, No. 480 King's Road, North Point, Hong Kong
            Aberdeen Branch Shop 3, G/F, 2/4 & 14/16 Nam Ning Street, Aberdeen Centre (Site 4), Aberdeen, Hong Kong
            Kowloon
            Shamshuipo Branch
            Shop G1-G3, G11-G13, G19-G21, G/F., Golden Centre, 94 Yen Chow Street, Sham Shui Po, Kowloon
            Mongkok Branch
            G/F and 1/F, Shun Wah Building, Nos. 735 & 735A Nathan Road, Mongkok, Kowloon
            Kwun Tong Branch
            Shop E, Block G & H, G/F, East Sun Industrial Centre, 16 Shing Yip Street, Kwun Tong, Kowloon
            Wong Tai Sin Branch
            Shop N118, 1/F, Temple Mall North, 136 Lung Cheung Road, Wong Tai Sin, Kowloon
            New Territories
            Kwai Chung Branch G/F., 93-99 Tai Loong Street, Kwai Chung, New Territories
            Yuen Long Branch Shop 2B, G/F, Man Yu Building, 2-14 Tai Fung Street, Yuen Long, New Territories
            Tai Po Branch Shop No. 1, 2, 26 & 27, G/F., Wing Fai Plaza, 29-35 Ting Kok Road, Tai Po, New Territories
            Shatin Branch Shop No. 193, Level 3, Shatin Lucky Plaza, Shatin, New Territories
            Tuen Mun Branch Shops 7-8 on G/F, Castle Peak Lin Won Building, 2-4 Yan Ching Street, Tuen Mun, New Territories
            Tsuen Wan Branch G/F., 240-242 Sha Tsui Road, Tsuen Wan, New Territories
            Nina Tower Wealth Management Centre Suite 2304 on 23/F, Tower 2, Nina Tower, No. 8, Yeung Uk Road, Tsuen Wan, New Territories
            Tin Shui Wai Branch Shop No. G72, G/F, +WOO (Phase 1), 12-18 Tin Yan Road, Tin Shui Wai, New Territories
            Shatin City One Branch Shop 188, 1/F., Fortune City One, City One Shatin, New Territories

            Except for the following retail branches which will continue to provide banking services for the coming Saturday (19 February) from 9:00 a.m. to 12:00 noon, services of the remaining retail branches will be suspended:
            Branch Name Address
            Hong Kong Island
            Business Department Unit B B/F & G/F, Unit C G/F, Wheelock House, 20 Pedder Street, Central, Hong Kong
            Taikoo Shing Branch Shop 38, G/F., CityPlaza 2, 18 Taikoo Shing Road, Hong Kong
            Kowloon
            Kowloon Branch G/F., 563 Nathan Road, Kowloon
            Hunghom Branch Shop A6, G/F., Whampoa Estate Planet Square, 1-3 Tak Man Street, Kowloon
            New Territories
            Sheung Shui Branch Shops 1010-1014, G/F., Sheung Shui Centre, Sheung Shui, New Territories
            Market Street Branch G/F., 49-55 Tsuen Wan Market Street, Tsuen Wan, New Territories

            Business hours of retail branches from Monday to Friday will remain as 9:00 a.m. to 4:00 p.m. The cut-off time of Cheque Deposit at our ATM machine will be adjusted to 4 pm from Monday to Friday. Cheques deposited after the cut-off time will be processed on the following clearing day.

            The prudent precautionary measures are implemented in all branches, including more frequent deep cleaning and disinfection of branch premises on top of the regular daily cleaning schedule and all employees are requested to measure their body temperature before work and to put on surgical masks at work. The Bank will remind its staff to regularly wash and sanitise their hands. Employees will check customers’ body temperature when entering the branches, and customers are encouraged to put on surgical masks. Hand sanitizer is available in branches for use, if needed.

            The Bank is committed to maintaining quality banking services. During the special circumstances, customers are advised to use the Bank’s internet banking, phone banking or mobile banking to meet their banking needs. For enquiries, please call the Bank’s Customer Service Hotline at 223 95559.



            Notice on Bank of Communications (Hong Kong) Branch Services

            Bank of Communications (Hong Kong) Limited was informed by an employee at Aberdeen Branch (address: Shop 3, G/F, 2/4 & 14/16 Nam Ning Street, Aberdeen Centre (Site 4), Aberdeen, Hong Kong) on 16 February (Wednesday) that she has preliminarily tested positive for COVID-19. The Branch has been temporarily closed since 16 February (Wednesday) until further notice. Meanwhile, the Bank has already taken corresponding measures, including deep cleaning and disinfecting the Branch premises, all employees at the Branch will conduct viral testing and home quarantine.

             

            The employee was last working in the Branch on 14 February (Monday). Her body temperature was normal before reporting for duty and no symptoms of sickness were present. She is mainly responsible for counter services. She wore a face mask at work. All employees at the Branch fully complied with the Bank's preventive measures, including all employees are requested to measure their body temperature before work and to put on surgical masks at work. The Bank will continue to monitor the situation and provide them with the necessary assistance.

             

            Bank of Communications (Hong Kong) Limited holds the health and safety of our customers and employees in the highest regard. The prudent precautionary measures are implemented in all branches, including enhancing disinfection and cleaning, all employees are requested to measure their body temperature before work, to put on surgical masks at work and maintain social distancing, and the Bank arranges flexible working arrangements. Employees will check customers’ body temperature when entering the branches, and customers are encouraged to put on surgical masks. Hand sanitizer is available in branches for use, if needed.

             

            For enquiries, please call the Bank's Customer Service Hotline at 223 95559.


            Bank of Communications (Hong Kong) Announces Branch Service Change Update
            Bank of Communications (Hong Kong) Limited holds the health and safety of our customers and employees in the highest regard. In view of the latest COVID-19 situation, we now update our precautionary measures.
             
            The services of the following retail branches are suspended until further notice:
            Branch Name Address
            Hong Kong Island
            West Point Branch G/F., 327-333 Queen's Road West, Hong Kong
            Hennessy Road Branch G/F., Bank of Communications Building., 368 Hennessy Road, Hong Kong
            Quarry Bay Branch Shops 2, G/F., No. 1001 King's Road, Quarry Bay, Hong Kong
            Siu Sai Wan Branch Shop No. 217A-217B, Siu Sai Wan Plaza, Siu Sai Wan Estate, Hong Kong
            King's Road Branch G/F, Kailey Court, 67-71 King's Road, Hong Kong
            Wanchai Branch Shop B on G/F., Johnston Court, 32-34 Johnston Road, Hong Kong
            Central District Branch G/F., Far East Consortium Building, 125A Des Voeux Road C., Central, Hong Kong
            North Point Branch Shops Nos. 1-4 on G/F., Maylun Apartments, 442-456 King's Road, North Point, Hong Kong
            Portion B of Shop 13, G/F, King's Tower, No. 480 King's Road, North Point, Hong Kong/td>
            Kowloon
            Shamshuipo Branch
            Shop G1-G3, G11-G13, G19-G21, G/F., Golden Centre, 94 Yen Chow Street, Sham Shui Po, Kowloon
            Mongkok Branch
            G/F and 1/F, Shun Wah Building, Nos. 735 & 735A Nathan Road, Mongkok, Kowloon
            Kwun Tong Branch
            Shop E, Block G & H, G/F, East Sun Industrial Centre, 16 Shing Yip Street, Kwun Tong, Kowloon
            Wong Tai Sin Branch
            Shop N118, 1/F, Temple Mall North, 136 Lung Cheung Road, Wong Tai Sin, Kowloon
            New Territories
            Kwai Chung Branch G/F., 93-99 Tai Loong Street, Kwai Chung, New Territories
            Yuen Long Branch Shop 2B, G/F, Man Yu Building, 2-14 Tai Fung Street, Yuen Long, New Territories
            Tai Po Branch Shop No. 1, 2, 26 & 27, G/F., Wing Fai Plaza, 29-35 Ting Kok Road, Tai Po, New Territories
            Shatin Branch Shop No. 193, Level 3, Shatin Lucky Plaza, Shatin, New Territories
            Tuen Mun Branch Shops 7-8 on G/F, Castle Peak Lin Won Building, 2-4 Yan Ching Street, Tuen Mun, New Territories
            Tsuen Wan Branch G/F., 240-242 Sha Tsui Road, Tsuen Wan, New Territories
            Nina Tower Wealth Management Centre Suite 2304 on 23/F, Tower 2, Nina Tower, No. 8, Yeung Uk Road, Tsuen Wan, New Territories
            Tin Shui Wai Branch Shop No. G72, G/F, +WOO (Phase 1), 12-18 Tin Yan Road, Tin Shui Wai, New Territories
            Shatin City One Branch Shop 188, 1/F., Fortune City One, City One Shatin, New Territories

            Except for the following retail branches which will continue to provide banking services for the coming Saturday (19 February) from 9:00 a.m. to 12:00 noon, services of the remaining retail branches will be suspended:
            Branch Name Address
            Hong Kong Island
            Business Department Unit B B/F & G/F, Unit C G/F, Wheelock House, 20 Pedder Street, Central, Hong Kong
            Taikoo Shing Branch Shop 38, G/F., CityPlaza 2, 18 Taikoo Shing Road, Hong Kong
            Kowloon
            Kowloon Branch G/F., 563 Nathan Road, Kowloon
            Hunghom Branch Shop A6, G/F., Whampoa Estate Planet Square, 1-3 Tak Man Street, Kowloon
            New Territories
            Sheung Shui Branch Shops 1010-1014, G/F., Sheung Shui Centre, Sheung Shui, New Territories
            Market Street Branch G/F., 49-55 Tsuen Wan Market Street, Tsuen Wan, New Territories

            Business hours of retail branches from Monday to Friday will remain as 9:00 a.m. to 4:00 p.m. The cut-off time of Cheque Deposit at our ATM machine will be adjusted to 4 pm from Monday to Friday. Cheques deposited after the cut-off time will be processed on the following clearing day.

            The prudent precautionary measures are implemented in all branches, including more frequent deep cleaning and disinfection of branch premises on top of the regular daily cleaning schedule and all employees are requested to measure their body temperature before work and to put on surgical masks at work. The Bank will remind its staff to regularly wash and sanitise their hands. Employees will check customers’ body temperature when entering the branches, and customers are encouraged to put on surgical masks. Hand sanitizer is available in branches for use, if needed.

            The Bank is committed to maintaining quality banking services. During the special circumstances, customers are advised to use the Bank’s internet banking, phone banking or mobile banking to meet their banking needs. For enquiries, please call the Bank’s Customer Service Hotline at 223 95559.



            Notice on Bank of Communications (Hong Kong) Branch Services

            Bank of Communications (Hong Kong) Limited was informed by an employee at North Point Branch (address: Shops Nos. 1-4 on G/F., Maylun Apartments, 442-456 King's Road, North Point, Hong Kong) on 16 February (Wednesday) that he has preliminarily tested positive for COVID-19. The Branch has been temporarily closed since 16 February (Wednesday) until further notice. Meanwhile, the Bank has already taken corresponding measures, including deep cleaning and disinfecting the Branch premises, all employees at the Branch will conduct viral testing and home quarantine.

             

            The employee was last working in the Branch on 9 February (Wednesday). Her body temperature was normal before reporting for duty and no symptoms of sickness were present. She is mainly responsible for counter services. She wore a face mask at work. All employees at the Branch fully complied with the Bank's preventive measures, including all employees are requested to measure their body temperature before work and to put on surgical masks at work. The Bank will continue to monitor the situation and provide them with the necessary assistance.

             

            Bank of Communications (Hong Kong) Limited holds the health and safety of our customers and employees in the highest regard. The prudent precautionary measures are implemented in all branches, including enhancing disinfection and cleaning, all employees are requested to measure their body temperature before work, to put on surgical masks at work and maintain social distancing, and the Bank arranges flexible working arrangements. Employees will check customers’ body temperature when entering the branches, and customers are encouraged to put on surgical masks. Hand sanitizer is available in branches for use, if needed.

             

            For enquiries, please call the Bank's Customer Service Hotline at 223 95559.


            Bank of Communications (Hong Kong) Announces Branch Service Change Update
            Bank of Communications (Hong Kong) Limited holds the health and safety of our customers and employees in the highest regard. In view of the latest COVID-19 situation, we now update our precautionary measures.
             
            The services of the following retail branches are suspended until further notice:
            Branch Name Address
            Hong Kong Island
            West Point Branch G/F., 327-333 Queen's Road West, Hong Kong
            Hennessy Road Branch G/F., Bank of Communications Building., 368 Hennessy Road, Hong Kong
            Quarry Bay Branch Shops 2, G/F., No. 1001 King's Road, Quarry Bay, Hong Kong
            Siu Sai Wan Branch Shop No. 217A-217B, Siu Sai Wan Plaza, Siu Sai Wan Estate, Hong Kong
            King's Road Branch G/F, Kailey Court, 67-71 King's Road, Hong Kong
            Wanchai Branch Shop B on G/F., Johnston Court, 32-34 Johnston Road, Hong Kong
            Central District Branch G/F., Far East Consortium Building, 125A Des Voeux Road C., Central, Hong Kong
            Kowloon
            Shamshuipo Branch
            Shop G1-G3, G11-G13, G19-G21, G/F., Golden Centre, 94 Yen Chow Street, Sham Shui Po, Kowloon
            Mongkok Branch
            G/F and 1/F, Shun Wah Building, Nos. 735 & 735A Nathan Road, Mongkok, Kowloon
            Kwun Tong Branch
            Shop E, Block G & H, G/F, East Sun Industrial Centre, 16 Shing Yip Street, Kwun Tong, Kowloon
            Wong Tai Sin Branch
            Shop N118, 1/F, Temple Mall North, 136 Lung Cheung Road, Wong Tai Sin, Kowloon
            New Territories
            Kwai Chung Branch G/F., 93-99 Tai Loong Street, Kwai Chung, New Territories
            Yuen Long Branch Shop 2B, G/F, Man Yu Building, 2-14 Tai Fung Street, Yuen Long, New Territories
            Tai Po Branch Shop No. 1, 2, 26 & 27, G/F., Wing Fai Plaza, 29-35 Ting Kok Road, Tai Po, New Territories
            Shatin Branch Shop No. 193, Level 3, Shatin Lucky Plaza, Shatin, New Territories
            Tuen Mun Branch Shops 7-8 on G/F, Castle Peak Lin Won Building, 2-4 Yan Ching Street, Tuen Mun, New Territories
            Tsuen Wan Branch G/F., 240-242 Sha Tsui Road, Tsuen Wan, New Territories
            Nina Tower Wealth Management Centre Suite 2304 on 23/F, Tower 2, Nina Tower, No. 8, Yeung Uk Road, Tsuen Wan, New Territories
            Tin Shui Wai Branch Shop No. G72, G/F, +WOO (Phase 1), 12-18 Tin Yan Road, Tin Shui Wai, New Territories
            Shatin City One Branch Shop 188, 1/F., Fortune City One, City One Shatin, New Territories

            Except for the following retail branches which will continue to provide banking services for the coming Saturday (19 February) from 9:00 a.m. to 12:00 noon, services of the remaining retail branches will be suspended:
            Branch Name Address
            Hong Kong Island
            Business Department Unit B B/F & G/F, Unit C G/F, Wheelock House, 20 Pedder Street, Central, Hong Kong
            North Point Branch Shops Nos. 1-4 on G/F., Maylun Apartments, 442-456 King's Road, North Point, Hong Kong
            Kowloon
            Kowloon Branch G/F., 563 Nathan Road, Kowloon
            Hunghom Branch Shop A6, G/F., Whampoa Estate Planet Square, 1-3 Tak Man Street, Kowloon
            New Territories
            Sheung Shui Branch Shops 1010-1014, G/F., Sheung Shui Centre, Sheung Shui, New Territories
            Market Street Branch G/F., 49-55 Tsuen Wan Market Street, Tsuen Wan, New Territories

            Business hours of retail branches from Monday to Friday will remain as 9:00 a.m. to 4:00 p.m. The cut-off time of Cheque Deposit at our ATM machine will be adjusted to 4 pm from Monday to Friday. Cheques deposited after the cut-off time will be processed on the following clearing day.

            The prudent precautionary measures are implemented in all branches, including more frequent deep cleaning and disinfection of branch premises on top of the regular daily cleaning schedule and all employees are requested to measure their body temperature before work and to put on surgical masks at work. The Bank will remind its staff to regularly wash and sanitise their hands. Employees will check customers’ body temperature when entering the branches, and customers are encouraged to put on surgical masks. Hand sanitizer is available in branches for use, if needed.

            The Bank is committed to maintaining quality banking services. During the special circumstances, customers are advised to use the Bank’s internet banking, phone banking or mobile banking to meet their banking needs. For enquiries, please call the Bank’s Customer Service Hotline at 223 95559.




            2022-02-15

            Bank of Communications (Hong Kong) Announces Branch Service Change Update
            Bank of Communications (Hong Kong) Limited holds the health and safety of our customers and employees in the highest regard. In view of the latest COVID-19 situation, we now update our precautionary measures.
             
            The services of the following retail branch have been resumed from 14 February (Monday):
            Branch Name Address
            New Territories
            Sha Tsui Road Branch Shops Nos. 3-5 on G/F., Kwong Ming Building, 120-130 Sha Tsui Road, Tsuen Wan, New Territories
             
            The services of the following retail branches are suspended until further notice:
            Branch Name Address
            Hong Kong Island
            West Point Branch G/F., 327-333 Queen's Road West, Hong Kong
            Hennessy Road Branch G/F., Bank of Communications Building., 368 Hennessy Road, Hong Kong
            Quarry Bay Branch Shops 2, G/F., No. 1001 King's Road, Quarry Bay, Hong Kong
            Siu Sai Wan Branch Shop No. 217A-217B, Siu Sai Wan Plaza, Siu Sai Wan Estate, Hong Kong
            King's Road Branch G/F, Kailey Court, 67-71 King's Road, Hong Kong
            Wanchai Branch Shop B on G/F., Johnston Court, 32-34 Johnston Road, Hong Kong
            Kowloon
            Shamshuipo Branch
            Shop G1-G3, G11-G13, G19-G21, G/F., Golden Centre, 94 Yen Chow Street, Sham Shui Po, Kowloon
            Mongkok Branch
            G/F and 1/F, Shun Wah Building, Nos. 735 & 735A Nathan Road, Mongkok, Kowloon
            Kwun Tong Branch
            Shop E, Block G & H, G/F, East Sun Industrial Centre, 16 Shing Yip Street, Kwun Tong, Kowloon
            Wong Tai Sin Branch
            Shop N118, 1/F, Temple Mall North, 136 Lung Cheung Road, Wong Tai Sin, Kowloon
            New Territories
            Kwai Chung Branch G/F., 93-99 Tai Loong Street, Kwai Chung, New Territories
            Yuen Long Branch Shop 2B, G/F, Man Yu Building, 2-14 Tai Fung Street, Yuen Long, New Territories
            Tai Po Branch Shop No. 1, 2, 26 & 27, G/F., Wing Fai Plaza, 29-35 Ting Kok Road, Tai Po, New Territories
            Shatin Branch Shop No. 193, Level 3, Shatin Lucky Plaza, Shatin, New Territories
            Tuen Mun Branch Shops 7-8 on G/F, Castle Peak Lin Won Building, 2-4 Yan Ching Street, Tuen Mun, New Territories
            Tsuen Wan Branch G/F., 240-242 Sha Tsui Road, Tsuen Wan, New Territories
            Nina Tower Wealth Management Centre Suite 2304 on 23/F, Tower 2, Nina Tower, No. 8, Yeung Uk Road, Tsuen Wan, New Territories
            Tin Shui Wai Branch Shop No. G72, G/F, +WOO (Phase 1), 12-18 Tin Yan Road, Tin Shui Wai, New Territories
            Shatin City One Branch Shop 188, 1/F., Fortune City One, City One Shatin, New Territories

            Except for the following retail branches which will continue to provide banking services for the coming Saturday (19 February) from 9:00 a.m. to 12:00 noon, services of the remaining retail branches will be suspended:
            Branch Name Address
            Hong Kong Island
            Business Department Unit B B/F & G/F, Unit C G/F, Wheelock House, 20 Pedder Street, Central, Hong Kong
            Central District Branch G/F., Far East Consortium Building, 125A Des Voeux Road C., Central, Hong Kong
            North Point Branch Shops Nos. 1-4 on G/F., Maylun Apartments, 442-456 King's Road, North Point, Hong Kong
            Kowloon
            Kowloon Branch G/F., 563 Nathan Road, Kowloon
            Hunghom Branch Shop A6, G/F., Whampoa Estate Planet Square, 1-3 Tak Man Street, Kowloon
            New Territories
            Sheung Shui Branch Shops 1010-1014, G/F., Sheung Shui Centre, Sheung Shui, New Territories
            Market Street Branch G/F., 49-55 Tsuen Wan Market Street, Tsuen Wan, New Territories

            Business hours of retail branches from Monday to Friday will remain as 9:00 a.m. to 4:00 p.m. The cut-off time of Cheque Deposit at our ATM machine will be adjusted to 4 pm from Monday to Friday. Cheques deposited after the cut-off time will be processed on the following clearing day.

            The prudent precautionary measures are implemented in all branches, including more frequent deep cleaning and disinfection of branch premises on top of the regular daily cleaning schedule and all employees are requested to measure their body temperature before work and to put on surgical masks at work. The Bank will remind its staff to regularly wash and sanitise their hands. Employees will check customers’ body temperature when entering the branches, and customers are encouraged to put on surgical masks. Hand sanitizer is available in branches for use, if needed.

            The Bank is committed to maintaining quality banking services. During the special circumstances, customers are advised to use the Bank’s internet banking, phone banking or mobile banking to meet their banking needs. For enquiries, please call the Bank’s Customer Service Hotline at 223 95559.



            Bank of Communications (Hong Kong) Announces Branch Service Change Update
            Bank of Communications (Hong Kong) Limited holds the health and safety of our customers and employees in the highest regard. In view of the latest COVID-19 situation, we now update our precautionary measures.
             
            The services of the following retail branch have been resumed from 14 February (Monday):
            Branch Name Address
            New Territories
            Sha Tsui Road Branch Shops Nos. 3-5 on G/F., Kwong Ming Building, 120-130 Sha Tsui Road, Tsuen Wan, New Territories
             
            The services of the following retail branches are suspended until further notice:
            Branch Name Address
            Hong Kong Island
            West Point Branch G/F., 327-333 Queen's Road West, Hong Kong
            Hennessy Road Branch G/F., Bank of Communications Building., 368 Hennessy Road, Hong Kong
            Quarry Bay Branch Shops 2, G/F., No. 1001 King's Road, Quarry Bay, Hong Kong
            Siu Sai Wan Branch Shop No. 217A-217B, Siu Sai Wan Plaza, Siu Sai Wan Estate, Hong Kong
            King's Road Branch G/F, Kailey Court, 67-71 King's Road, Hong Kong
            Wanchai Branch Shop B on G/F., Johnston Court, 32-34 Johnston Road, Hong Kong
            Kowloon
            Shamshuipo Branch
            Shop G1-G3, G11-G13, G19-G21, G/F., Golden Centre, 94 Yen Chow Street, Sham Shui Po, Kowloon
            Mongkok Branch
            G/F and 1/F, Shun Wah Building, Nos. 735 & 735A Nathan Road, Mongkok, Kowloon
            Kwun Tong Branch
            Shop E, Block G & H, G/F, East Sun Industrial Centre, 16 Shing Yip Street, Kwun Tong, Kowloon
            Wong Tai Sin Branch
            Shop N118, 1/F, Temple Mall North, 136 Lung Cheung Road, Wong Tai Sin, Kowloon
            New Territories
            Kwai Chung Branch G/F., 93-99 Tai Loong Street, Kwai Chung, New Territories
            Yuen Long Branch Shop 2B, G/F, Man Yu Building, 2-14 Tai Fung Street, Yuen Long, New Territories
            Tai Po Branch Shop No. 1, 2, 26 & 27, G/F., Wing Fai Plaza, 29-35 Ting Kok Road, Tai Po, New Territories
            Shatin Branch Shop No. 193, Level 3, Shatin Lucky Plaza, Shatin, New Territories
            Tuen Mun Branch Shops 7-8 on G/F, Castle Peak Lin Won Building, 2-4 Yan Ching Street, Tuen Mun, New Territories
            Tsuen Wan Branch G/F., 240-242 Sha Tsui Road, Tsuen Wan, New Territories
            Nina Tower Wealth Management Centre Suite 2304 on 23/F, Tower 2, Nina Tower, No. 8, Yeung Uk Road, Tsuen Wan, New Territories
            Tin Shui Wai Branch Shop No. G72, G/F, +WOO (Phase 1), 12-18 Tin Yan Road, Tin Shui Wai, New Territories

            Except for the following retail branches which will continue to provide banking services for the coming Saturday (19 February) from 9:00 a.m. to 12:00 noon, services of the remaining retail branches will be suspended:
            Branch Name Address
            Hong Kong Island
            Business Department Unit B B/F & G/F, Unit C G/F, Wheelock House, 20 Pedder Street, Central, Hong Kong
            Central District Branch G/F., Far East Consortium Building, 125A Des Voeux Road C., Central, Hong Kong
            North Point Branch Shops Nos. 1-4 on G/F., Maylun Apartments, 442-456 King's Road, North Point, Hong Kong
            Kowloon
            Kowloon Branch G/F., 563 Nathan Road, Kowloon
            Hunghom Branch Shop A6, G/F., Whampoa Estate Planet Square, 1-3 Tak Man Street, Kowloon
            New Territories
            Sheung Shui Branch Shops 1010-1014, G/F., Sheung Shui Centre, Sheung Shui, New Territories
            Market Street Branch G/F., 49-55 Tsuen Wan Market Street, Tsuen Wan, New Territories

            Business hours of retail branches from Monday to Friday will remain as 9:00 a.m. to 4:00 p.m. The cut-off time of Cheque Deposit at our ATM machine will be adjusted to 4 pm from Monday to Friday. Cheques deposited after the cut-off time will be processed on the following clearing day.

            The prudent precautionary measures are implemented in all branches, including more frequent deep cleaning and disinfection of branch premises on top of the regular daily cleaning schedule and all employees are requested to measure their body temperature before work and to put on surgical masks at work. The Bank will remind its staff to regularly wash and sanitise their hands. Employees will check customers’ body temperature when entering the branches, and customers are encouraged to put on surgical masks. Hand sanitizer is available in branches for use, if needed.

            The Bank is committed to maintaining quality banking services. During the special circumstances, customers are advised to use the Bank’s internet banking, phone banking or mobile banking to meet their banking needs. For enquiries, please call the Bank’s Customer Service Hotline at 223 95559.



            Notice on Bank of Communications (Hong Kong) Branch Services

            Bank of Communications (Hong Kong) Limited was informed by an employee at Wanchai Branch (address: Shop B on G/F., Johnston Court, 32-34 Johnston Road, Hong Kong) on 14 February (Monday) that he has preliminarily tested positive for COVID-19. The Branch has been temporarily closed since 15 February (Tuesday) until further notice. Meanwhile, the Bank has already taken corresponding measures, including deep cleaning and disinfecting the Branch premises, all employees at the Branch will conduct viral testing and home quarantine.

             

            The employee was last working in the Branch on 5 February (Saturday). His body temperature was normal before reporting for duty and no symptoms of sickness were present. He is mainly responsible for branch internal work . He wore a face mask during his time on duty. All employees at the Branch fully complied with the Bank's preventive measures, including all employees are requested to measure their body temperature before work and to put on surgical masks at work. The Bank will continue to monitor the situation and provide them with the necessary assistance.

             

            Bank of Communications (Hong Kong) Limited holds the health and safety of our customers and employees in the highest regard. The prudent precautionary measures are implemented in all branches, including enhancing disinfection and cleaning, all employees are requested to measure their body temperature before work, to put on surgical masks at work and maintain social distancing, and the Bank arranges flexible working arrangements. Employees will check customers’ body temperature when entering the branches, and customers are encouraged to put on surgical masks. Hand sanitizer is available in branches for use, if needed.

             

            For enquiries, please call the Bank's Customer Service Hotline at 223 95559.


            Notice of ATM Service Hours Adjustment
            In view of the latest situation, the service hours of the Bank's ATM Services have been adjusted until further notice. Please click here for details.

            The Bank is one of JETCO’s member banks. Customers can make cash withdrawal and enquire account balance through any ATM bearing ‘JETCO’ logo.

            For other banking services, customers may access our phone banking, internet banking, and mobile banking or visit any of our branches.

            For enquiry, please contact our Customer Services Hotline at 223 95559.

            We apologize for any inconvenience caused.




            2022-02-14

            Bank of Communications (Hong Kong) Announces Branch Service Change Update
            Bank of Communications (Hong Kong) Limited holds the health and safety of our customers and employees in the highest regard. In view of the latest COVID-19 situation, we now update our precautionary measures.
             
            The services of the following retail branch will be resumed from 14 February (Monday):
            Branch Name Address
            New Territories
            Sha Tsui Road Branch Shops Nos. 3-5 on G/F., Kwong Ming Building, 120-130 Sha Tsui Road, Tsuen Wan, New Territories
             
            The services of the following retail branches are suspended until further notice:
            Branch Name Address
            Hong Kong Island
            West Point Branch G/F., 327-333 Queen's Road West, Hong Kong
            Hennessy Road Branch G/F., Bank of Communications Building., 368 Hennessy Road, Hong Kong
            Quarry Bay Branch Shops 2, G/F., No. 1001 King's Road, Quarry Bay, Hong Kong
            Siu Sai Wan Branch Shop No. 217A-217B, Siu Sai Wan Plaza, Siu Sai Wan Estate, Hong Kong
            King's Road Branch G/F, Kailey Court, 67-71 King's Road, Hong Kong
            Kowloon
            Shamshuipo Branch
            Shop G1-G3, G11-G13, G19-G21, G/F., Golden Centre, 94 Yen Chow Street, Sham Shui Po, Kowloon
            Mongkok Branch
            G/F and 1/F, Shun Wah Building, Nos. 735 & 735A Nathan Road, Mongkok, Kowloon
            Kwun Tong Branch
            Shop E, Block G & H, G/F, East Sun Industrial Centre, 16 Shing Yip Street, Kwun Tong, Kowloon
            Wong Tai Sin Branch
            Shop N118, 1/F, Temple Mall North, 136 Lung Cheung Road, Wong Tai Sin, Kowloon
            New Territories
            Kwai Chung Branch G/F., 93-99 Tai Loong Street, Kwai Chung, New Territories
            Yuen Long Branch Shop 2B, G/F, Man Yu Building, 2-14 Tai Fung Street, Yuen Long, New Territories
            Tai Po Branch Shop No. 1, 2, 26 & 27, G/F., Wing Fai Plaza, 29-35 Ting Kok Road, Tai Po, New Territories
            Shatin Branch Shop No. 193, Level 3, Shatin Lucky Plaza, Shatin, New Territories
            Tuen Mun Branch Shops 7-8 on G/F, Castle Peak Lin Won Building, 2-4 Yan Ching Street, Tuen Mun, New Territories
            Tsuen Wan Branch G/F., 240-242 Sha Tsui Road, Tsuen Wan, New Territories
            Nina Tower Wealth Management Centre Suite 2304 on 23/F, Tower 2, Nina Tower, No. 8, Yeung Uk Road, Tsuen Wan, New Territories
            Tin Shui Wai Branch Shop No. G72, G/F, +WOO (Phase 1), 12-18 Tin Yan Road, Tin Shui Wai, New Territories

            Except for the following retail branches which will continue to provide banking services for the coming Saturday (19 February) from 9:00 a.m. to 12:00 noon, services of the remaining retail branches will be suspended:
            Branch Name Address
            Hong Kong Island
            Business Department Unit B B/F & G/F, Unit C G/F, Wheelock House, 20 Pedder Street, Central, Hong Kong
            Wanchai Branch Shop B on G/F., Johnston Court, 32-34 Johnston Road, Hong Kong
            North Point Branch Shops Nos. 1-4 on G/F., Maylun Apartments, 442-456 King's Road, North Point, Hong Kong
            Kowloon
            Kowloon Branch G/F., 563 Nathan Road, Kowloon
            Hunghom Branch Shop A6, G/F., Whampoa Estate Planet Square, 1-3 Tak Man Street, Kowloon
            New Territories
            Sheung Shui Branch Shops 1010-1014, G/F., Sheung Shui Centre, Sheung Shui, New Territories
            Market Street Branch G/F., 49-55 Tsuen Wan Market Street, Tsuen Wan, New Territories

            Business hours of retail branches from Monday to Friday will remain as 9:00 a.m. to 4:00 p.m. The cut-off time of Cheque Deposit at our ATM machine will be adjusted to 4 pm from Monday to Friday. Cheques deposited after the cut-off time will be processed on the following clearing day.

            The prudent precautionary measures are implemented in all branches, including more frequent deep cleaning and disinfection of branch premises on top of the regular daily cleaning schedule and all employees are requested to measure their body temperature before work and to put on surgical masks at work. The Bank will remind its staff to regularly wash and sanitise their hands. Employees will check customers’ body temperature when entering the branches, and customers are encouraged to put on surgical masks. Hand sanitizer is available in branches for use, if needed.

            The Bank is committed to maintaining quality banking services. During the special circumstances, customers are advised to use the Bank’s internet banking, phone banking or mobile banking to meet their banking needs. For enquiries, please call the Bank’s Customer Service Hotline at 223 95559.



            Notice on Bank of Communications(Hong Kong)Branch Services

            Bank of Communications (Hong Kong) Limited was informed by an employee at King's Road Branch (address: G/F, Kailey Court, 67-71 King's Road, Hong Kong) on 14 February (Monday) that she has preliminarily tested positive for COVID-19. The Branch has been temporarily closed since 14 February (Monday) until further notice. Meanwhile, the Bank has already taken corresponding measures, including deep cleaning and disinfecting the Branch premises, all employees at the Branch will conduct viral testing and home quarantine.

             

            The employee was last working in the Branch on 12 February (Saturday). Her body temperature was normal before reporting for duty and no symptoms of sickness were present. She is mainly responsible for branch management work . She wore a face mask during her time on duty. All employees at the Branch fully complied with the Bank's preventive measures, including all employees are requested to measure their body temperature before work and to put on surgical masks at work. The Bank will continue to monitor the situation and provide them with the necessary assistance.

             

            Bank of Communications (Hong Kong) Limited holds the health and safety of our customers and employees in the highest regard. The prudent precautionary measures are implemented in all branches, including enhancing disinfection and cleaning, all employees are requested to measure their body temperature before work, to put on surgical masks at work and maintain social distancing, and the Bank arranges flexible working arrangements. Employees will check customers’ body temperature when entering the branches, and customers are encouraged to put on surgical masks. Hand sanitizer is available in branches for use, if needed.

             

            For enquiries, please call the Bank's Customer Service Hotline at 223 95559.


            Bank of Communications (Hong Kong) Announces Branch Service Change Update
            Bank of Communications (Hong Kong) Limited holds the health and safety of our customers and employees in the highest regard. In view of the latest COVID-19 situation, we now update our precautionary measures.
             
            The services of the following retail branch will be resumed from 14 February (Monday):
            Branch Name Address
            New Territories
            Sha Tsui Road Branch Shops Nos. 3-5 on G/F., Kwong Ming Building, 120-130 Sha Tsui Road, Tsuen Wan, New Territories
             
            The services of the following retail branches are suspended until further notice:
            Branch Name Address
            Hong Kong Island
            West Point Branch G/F., 327-333 Queen's Road West, Hong Kong
            Hennessy Road Branch G/F., Bank of Communications Building., 368 Hennessy Road, Hong Kong
            Quarry Bay Branch Shops 2, G/F., No. 1001 King's Road, Quarry Bay, Hong Kong
            Siu Sai Wan Branch Shop No. 217A-217B, Siu Sai Wan Plaza, Siu Sai Wan Estate, Hong Kong
            Kowloon
            Shamshuipo Branch
            Shop G1-G3, G11-G13, G19-G21, G/F., Golden Centre, 94 Yen Chow Street, Sham Shui Po, Kowloon
            Mongkok Branch
            G/F and 1/F, Shun Wah Building, Nos. 735 & 735A Nathan Road, Mongkok, Kowloon
            Kwun Tong Branch
            Shop E, Block G & H, G/F, East Sun Industrial Centre, 16 Shing Yip Street, Kwun Tong, Kowloon
            Wong Tai Sin Branch
            Shop N118, 1/F, Temple Mall North, 136 Lung Cheung Road, Wong Tai Sin, Kowloon
            New Territories
            Kwai Chung Branch G/F., 93-99 Tai Loong Street, Kwai Chung, New Territories
            Yuen Long Branch Shop 2B, G/F, Man Yu Building, 2-14 Tai Fung Street, Yuen Long, New Territories
            Tai Po Branch Shop No. 1, 2, 26 & 27, G/F., Wing Fai Plaza, 29-35 Ting Kok Road, Tai Po, New Territories
            Shatin Branch Shop No. 193, Level 3, Shatin Lucky Plaza, Shatin, New Territories
            Tuen Mun Branch Shops 7-8 on G/F, Castle Peak Lin Won Building, 2-4 Yan Ching Street, Tuen Mun, New Territories
            Tsuen Wan Branch G/F., 240-242 Sha Tsui Road, Tsuen Wan, New Territories
            Nina Tower Wealth Management Centre Suite 2304 on 23/F, Tower 2, Nina Tower, No. 8, Yeung Uk Road, Tsuen Wan, New Territories
            Tin Shui Wai Branch Shop No. G72, G/F, +WOO (Phase 1), 12-18 Tin Yan Road, Tin Shui Wai, New Territories

            Except for the following retail branches which will continue to provide banking services for the coming Saturday (19 February) from 9:00 a.m. to 12:00 noon, services of the remaining retail branches will be suspended:
            Branch Name Address
            Hong Kong Island
            Business Department Unit B B/F & G/F, Unit C G/F, Wheelock House, 20 Pedder Street, Central, Hong Kong
            Wanchai Branch Shop B on G/F., Johnston Court, 32-34 Johnston Road, Hong Kong
            King's Road Branch G/F, Kailey Court, 67-71 King's Road, Hong Kong
            Kowloon
            Kowloon Branch G/F., 563 Nathan Road, Kowloon
            Hunghom Branch Shop A6, G/F., Whampoa Estate Planet Square, 1-3 Tak Man Street, Kowloon
            New Territories
            Sheung Shui Branch Shops 1010-1014, G/F., Sheung Shui Centre, Sheung Shui, New Territories
            Market Street Branch G/F., 49-55 Tsuen Wan Market Street, Tsuen Wan, New Territories

            Business hours of retail branches from Monday to Friday will remain as 9:00 a.m. to 4:00 p.m. The cut-off time of Cheque Deposit at our ATM machine will be adjusted to 4 pm from Monday to Friday. Cheques deposited after the cut-off time will be processed on the following clearing day.

            The prudent precautionary measures are implemented in all branches, including more frequent deep cleaning and disinfection of branch premises on top of the regular daily cleaning schedule and all employees are requested to measure their body temperature before work and to put on surgical masks at work. The Bank will remind its staff to regularly wash and sanitise their hands. Employees will check customers’ body temperature when entering the branches, and customers are encouraged to put on surgical masks. Hand sanitizer is available in branches for use, if needed.

            The Bank is committed to maintaining quality banking services. During the special circumstances, customers are advised to use the Bank’s internet banking, phone banking or mobile banking to meet their banking needs. For enquiries, please call the Bank’s Customer Service Hotline at 223 95559.



            Notice on Bank of Communications(Hong Kong)Branch Services

            Bank of Communications (Hong Kong) Limited was informed by an employee at Tin Shui Wai Branch (address: Shop No. G72, G/F, +WOO (Phase 1), 12-18 Tin Yan Road, Tin Shui Wai, New Territories) on 13 February (Sunday) that she has preliminarily tested positive for COVID-19. The Branch has been temporarily closed since 14 February (Monday) until further notice. Meanwhile, the Bank has already taken corresponding measures, including deep cleaning and disinfecting the Branch premises, all employees at the Branch will conduct viral testing and home quarantine.

             

            The employee was last working in the Branch on 10 February (Thursday). Her body temperature was normal before reporting for duty and no symptoms of sickness were present. She is mainly responsible for counter service. She wore a face mask during her time on duty. All employees at the Branch fully complied with the Bank's preventive measures, including all employees are requested to measure their body temperature before work and to put on surgical masks at work. The Bank will continue to monitor the situation and provide them with the necessary assistance.

             

            Bank of Communications (Hong Kong) Limited holds the health and safety of our customers and employees in the highest regard. The prudent precautionary measures are implemented in all branches, including enhancing disinfection and cleaning, all employees are requested to measure their body temperature before work, to put on surgical masks at work and maintain social distancing, and the Bank arranges flexible working arrangements. Employees will check customers’ body temperature when entering the branches, and customers are encouraged to put on surgical masks. Hand sanitizer is available in branches for use, if needed.

             

            For enquiries, please call the Bank's Customer Service Hotline at 223 95559.



            2022-02-11

            Bank of Communications (Hong Kong) Announces Branch Service Change Update
            Bank of Communications (Hong Kong) Limited holds the health and safety of our customers and employees in the highest regard. In view of the latest COVID-19 situation, we now update our precautionary measures.
             
            The services of the following retail branch will be resumed from 14 February (Monday):
            Branch Name Address
            New Territories
            Sha Tsui Road Branch Shops Nos. 3-5 on G/F., Kwong Ming Building, 120-130 Sha Tsui Road, Tsuen Wan, New Territories
             
            The services of the following retail branches remain suspended until further notice:
            Branch Name Address
            Hong Kong Island
            West Point Branch G/F., 327-333 Queen's Road West, Hong Kong
            Hennessy Road Branch G/F., Bank of Communications Building., 368 Hennessy Road, Hong Kong
            Quarry Bay Branch Shops 2, G/F., No. 1001 King's Road, Quarry Bay, Hong Kong
            Siu Sai Wan Branch Shop No. 217A-217B, Siu Sai Wan Plaza, Siu Sai Wan Estate, Hong Kong
            Kowloon
            Shamshuipo Branch
            Shop G1-G3, G11-G13, G19-G21, G/F., Golden Centre, 94 Yen Chow Street, Sham Shui Po, Kowloon
            Mongkok Branch
            G/F and 1/F, Shun Wah Building, Nos. 735 & 735A Nathan Road, Mongkok, Kowloon
            Kwun Tong Branch
            Shop E, Block G & H, G/F, East Sun Industrial Centre, 16 Shing Yip Street, Kwun Tong, Kowloon
            Wong Tai Sin Branch
            Shop N118, 1/F, Temple Mall North, 136 Lung Cheung Road, Wong Tai Sin, Kowloon
            New Territories
            Kwai Chung Branch G/F., 93-99 Tai Loong Street, Kwai Chung, New Territories
            Yuen Long Branch Shop 2B, G/F, Man Yu Building, 2-14 Tai Fung Street, Yuen Long, New Territories
            Tai Po Branch Shop No. 1, 2, 26 & 27, G/F., Wing Fai Plaza, 29-35 Ting Kok Road, Tai Po, New Territories
            Shatin Branch Shop No. 193, Level 3, Shatin Lucky Plaza, Shatin, New Territories
            Tuen Mun Branch Shops 7-8 on G/F, Castle Peak Lin Won Building, 2-4 Yan Ching Street, Tuen Mun, New Territories
            Tsuen Wan Branch G/F., 240-242 Sha Tsui Road, Tsuen Wan, New Territories
            Nina Tower Wealth Management Centre Suite 2304 on 23/F, Tower 2, Nina Tower, No. 8, Yeung Uk Road, Tsuen Wan, New Territories

            Except for the following retail branches which will continue to provide banking services for the coming two consecutive Saturdays (12 and 19 February) from 9:00 a.m. to 12:00 noon, services of the remaining retail branches will be suspended:
            Branch Name Address
            Hong Kong Island
            Business Department Unit B B/F & G/F, Unit C G/F, Wheelock House, 20 Pedder Street, Central, Hong Kong
            Wanchai Branch Shop B on G/F., Johnston Court, 32-34 Johnston Road, Hong Kong
            King's Road Branch G/F, Kailey Court, 67-71 King's Road, Hong Kong
            Kowloon
            Kowloon Branch G/F., 563 Nathan Road, Kowloon
            Hunghom Branch Shop A6, G/F., Whampoa Estate Planet Square, 1-3 Tak Man Street, Kowloon
            New Territories
            Sheung Shui Branch Shops 1010-1014, G/F., Sheung Shui Centre, Sheung Shui, New Territories
            Market Street Branch G/F., 49-55 Tsuen Wan Market Street, Tsuen Wan, New Territories

            Business hours of retail branches from Monday to Friday will remain as 9:00 a.m. to 4:00 p.m. The cut-off time of Cheque Deposit at our ATM machine will be adjusted to 4 pm from Monday to Friday. Cheques deposited after the cut-off time will be processed on the following clearing day.

            The prudent precautionary measures are implemented in all branches, including more frequent deep cleaning and disinfection of branch premises on top of the regular daily cleaning schedule and all employees are requested to measure their body temperature before work and to put on surgical masks at work. The Bank will remind its staff to regularly wash and sanitise their hands. Employees will check customers’ body temperature when entering the branches, and customers are encouraged to put on surgical masks. Hand sanitizer is available in branches for use, if needed.

            The Bank is committed to maintaining quality banking services. During the special circumstances, customers are advised to use the Bank’s internet banking, phone banking or mobile banking to meet their banking needs. For enquiries, please call the Bank’s Customer Service Hotline at 223 95559.




            2022-02-09

            Bank of Communications (Hong Kong) Announces Branch Service Change Update
            Bank of Communications (Hong Kong) Limited holds the health and safety of our customers and employees in the highest regard. In view of the latest COVID-19 situation, we now update our precautionary measures.
             
            The services of the following retail branches will be suspended from 9 February 2022 until further notice:
            Branch Name Address
            Hong Kong Island
            West Point Branch G/F., 327-333 Queen's Road West, Hong Kong
            Hennessy Road Branch G/F., Bank of Communications Building., 368 Hennessy Road, Hong Kong
            Quarry Bay Branch Shops 2, G/F., No. 1001 King's Road, Quarry Bay, Hong Kong
            Siu Sai Wan Branch Shop No. 217A-217B, Siu Sai Wan Plaza, Siu Sai Wan Estate, Hong Kong
            Kowloon
            Shamshuipo Branch
            Shop G1-G3, G11-G13, G19-G21, G/F., Golden Centre, 94 Yen Chow Street, Sham Shui Po, Kowloon
            Mongkok Branch
            G/F and 1/F, Shun Wah Building, Nos. 735 & 735A Nathan Road, Mongkok, Kowloon
            Kwun Tong Branch
            Shop E, Block G & H, G/F, East Sun Industrial Centre, 16 Shing Yip Street, Kwun Tong, Kowloon
            Wong Tai Sin Branch
            Shop N118, 1/F, Temple Mall North, 136 Lung Cheung Road, Wong Tai Sin, Kowloon
            New Territories
            Kwai Chung Branch G/F., 93-99 Tai Loong Street, Kwai Chung, New Territories
            Sha Tsui Road Branch Shops Nos. 3-5 on G/F., Kwong Ming Building, 120-130 Sha Tsui Road, Tsuen Wan, New Territories
            Yuen Long Branch Shop 2B, G/F, Man Yu Building, 2-14 Tai Fung Street, Yuen Long, New Territories
            Tai Po Branch Shop No. 1, 2, 26 & 27, G/F., Wing Fai Plaza, 29-35 Ting Kok Road, Tai Po, New Territories
            Shatin Branch Shop No. 193, Level 3, Shatin Lucky Plaza, Shatin, New Territories
            Tuen Mun Branch Shops 7-8 on G/F, Castle Peak Lin Won Building, 2-4 Yan Ching Street, Tuen Mun, New Territories
            Tsuen Wan Branch G/F., 240-242 Sha Tsui Road, Tsuen Wan, New Territories
            Nina Tower Wealth Management Centre Suite 2304 on 23/F, Tower 2, Nina Tower, No. 8, Yeung Uk Road, Tsuen Wan, New Territories

            Except for the following retail branches which will continue to provide banking services for the coming two consecutive Saturdays (12 and 19 February) from 9:00 a.m. to 12:00 noon, services of the remaining retail branches will be suspended:

            Branch Name Address
            Hong Kong Island
            Business Department Unit B B/F & G/F, Unit C G/F, Wheelock House, 20 Pedder Street, Central, Hong Kong
            Wanchai Branch Shop B on G/F., Johnston Court, 32-34 Johnston Road, Hong Kong
            King's Road Branch G/F, Kailey Court, 67-71 King's Road, Hong Kong
            Kowloon
            Kowloon Branch G/F., 563 Nathan Road, Kowloon
            Hunghom Branch Shop A6, G/F., Whampoa Estate Planet Square, 1-3 Tak Man Street, Kowloon
            New Territories
            Sheung Shui Branch Shops 1010-1014, G/F., Sheung Shui Centre, Sheung Shui, New Territories
            Market Street Branch G/F., 49-55 Tsuen Wan Market Street, Tsuen Wan, New Territories

            Business hours of retail branches from Monday to Friday will remain as 9:00 a.m. to 4:00 p.m. The cut-off time of Cheque Deposit at our ATM machine will be adjusted to 4 pm from Monday to Friday. Cheques deposited after the cut-off time will be processed on the following clearing day.

            The prudent precautionary measures are implemented in all branches, including more frequent deep cleaning and disinfection of branch premises on top of the regular daily cleaning schedule and all employees are requested to measure their body temperature before work and to put on surgical masks at work. The Bank will remind its staff to regularly wash and sanitise their hands. Employees will check customers’ body temperature when entering the branches, and customers are encouraged to put on surgical masks. Hand sanitizer is available in branches for use, if needed.

            The Bank is committed to maintaining quality banking services. During the special circumstances, customers are advised to use the Bank’s internet banking, phone banking or mobile banking to meet their banking needs. For enquiries, please call the Bank’s Customer Service Hotline at 223 95559.



            Notice on Bank of Communications(Hong Kong)Branch Services

            Bank of Communications (Hong Kong) Limited was informed by an employee at Nina Tower Wealth Management Centre (address: Suite 2304 on 23/F, Tower 2, Nina Tower, No. 8, Yeung Uk Road, Tsuen Wan, New Territories) on 9 February (Wednesday) that he has preliminarily tested positive for COVID-19. The Centre has been temporarily suspended since 9 February (Wednesday) until further notice. Meanwhile, the Bank has already taken corresponding measures, including deep cleaning and disinfecting the Centre, all employees at the Centre will conduct virus testing and home quarantine.

             

            The employee was last working in the Centre on 4 February (Friday). His body temperature was normal before reporting for duty and no symptoms of sickness were present. He is mainly responsible for handling SME financing service. On 4 February he did not contact any client. He wore a face mask during his time on duty. All employees at the Centre fully complied with the Bank's preventive measures, including all employees are requested to measure their body temperature before work and to put on surgical masks at work. The Bank will continue to monitor the situation and provide them with the necessary assistance.

             

            Bank of Communications (Hong Kong) Limited holds the health and safety of our customers and employees in the highest regard. The prudent precautionary measures are implemented in all branches, including enhancing disinfection and cleaning, all employees are requested to measure their body temperature before work, to put on surgical masks at work and maintain social distancing, and the Bank arranges flexible working arrangements. Employees will check customers’ body temperature when entering the branches, and customers are encouraged to put on surgical masks. Hand sanitizer is available in branches for use, if needed.

             

            For enquiries, please call the Bank's Customer Service Hotline at 223 95559.



            2022-02-06

            Bank of Communications (Hong Kong) Announces Branch Service Change Update
            Bank of Communications (Hong Kong) Limited holds the health and safety of our customers and employees in the highest regard. In view of the latest situation, we now update our precautionary measures.

            The services of the following retail branches will be suspended from 7 February 2022 (Monday) until further notice:

            Branch Name Address
            Hong Kong Island
            West Point Branch G/F., 327-333 Queen's Road West, Hong Kong
            Hennessy Road Branch G/F., Bank of Communications Building., 368 Hennessy Road, Hong Kong
            Quarry Bay Branch Shops 2, G/F., No. 1001 King's Road, Quarry Bay, Hong Kong
            Kowloon
            Shamshuipo Branch
            Shop G1-G3, G11-G13, G19-G21, G/F., Golden Centre, 94 Yen Chow Street, Sham Shui Po, Kowloon
            Mongkok Branch
            G/F and 1/F, Shun Wah Building, Nos. 735 & 735A Nathan Road, Mongkok, Kowloon
            Kwun Tong Branch
            Shop E, Block G & H, G/F, East Sun Industrial Centre, 16 Shing Yip Street, Kwun Tong, Kowloon
            Wong Tai Sin Branch
            Shop N118, 1/F, Temple Mall North, 136 Lung Cheung Road, Wong Tai Sin, Kowloon
            New Territories
            Kwai Chung Branch G/F., 93-99 Tai Loong Street, Kwai Chung, New Territories
            Sha Tsui Road Branch Shops Nos. 3-5 on G/F., Kwong Ming Building, 120-130 Sha Tsui Road, Tsuen Wan, New Territories
            Yuen Long Branch Shop 2B, G/F, Man Yu Building, 2-14 Tai Fung Street, Yuen Long, New Territories
            Tai Po Branch Shop No. 1, 2, 26 & 27, G/F., Wing Fai Plaza, 29-35 Ting Kok Road, Tai Po, New Territories
            Shatin Branch Shop No. 193, Level 3, Shatin Lucky Plaza, Shatin, New Territories
            Tuen Mun Branch Shops 7-8 on G/F, Castle Peak Lin Won Building, 2-4 Yan Ching Street, Tuen Mun, New Territories


            Except for the following retail branches which will continue to provide banking services for the coming two consecutive Saturdays (12 and 19 February) from 9:00 a.m. to 12:00 noon, services of the remaining retail branches will be suspended:

            Branch Name Address
            Hong Kong Island
            Business Department Unit B B/F & G/F, Unit C G/F, Wheelock House, 20 Pedder Street, Central, Hong Kong
            Wanchai Branch Shop B on G/F., Johnston Court, 32-34 Johnston Road, Hong Kong
            King's Road Branch G/F, Kailey Court, 67-71 King's Road, Hong Kong
            Kowloon
            Kowloon Branch G/F., 563 Nathan Road, Kowloon
            Hunghom Branch Shop A6, G/F., Whampoa Estate Planet Square, 1-3 Tak Man Street, Kowloon
            New Territories
            Tsuen Wan Branch G/F., 240-242 Sha Tsui Road, Tsuen Wan, New Territorie
            Nina Tower Wealth Management Centre Suite 2304 on 23/F, Tower 2, Nina Tower, No. 8, Yeung Uk Road,Tsuen Wan, New Territories
            Sheung Shui Branch Shops 1010-1014, G/F., Sheung Shui Centre, Sheung Shui, New Territories

            Business hours of retail branches from Monday to Friday will remain as 9:00 a.m. to 4:00 p.m. The cut-off time of Cheque Deposit at our ATM machine will be adjusted to 4 pm from Monday to Friday. Cheques deposited after the cut-off time will be processed on the following clearing day.

            The prudent precautionary measures are implemented in all branches, including enhancing disinfection and cleaning and all employees are requested to put on surgical masks at work. Employees will check customers’ body temperature when entering the branches, and customers are encouraged to put on surgical masks. Hand sanitizer is available in branches for use, if needed.

            The Bank is committed to maintaining quality banking services. During the special circumstances, customers are advised to use the Bank’s internet banking, phone banking or mobile banking to meet their banking needs. For enquiries, please call the Bank’s Customer Service Hotline at 223 95559.




            2022-02-04

            Bank of Communications (Hong Kong) Announces Branch Service Change Update
            Bank of Communications (Hong Kong) Limited holds the health and safety of our customers and employees in the highest regard. In view of the latest situation, we now update our precautionary measures. Except for the selected retail branches with special arrangements listed below, services of retail branches will be suspended for three consecutive Saturdays after the Lunar New Year (i.e. 5, 12 and 19 February). Business hours of retail branches from Monday to Friday will remain as 9:00 a.m. to 4:00 p.m. The cut-off time of Cheque Deposit at our ATM machine will be adjusted to 4 pm from Monday to Friday. Cheques deposited after the cut-off time will be processed on the following clearing day.

            The following retail branches will continue to provide banking services on Saturdays (from 9:00 a.m. to 12:00 noon ) :

            Branch Name Address
            Hong Kong Island
            Business Department Unit B B/F & G/F, Unit C G/F, Wheelock House, 20 Pedder Street, Central, Hong Kong
            Wanchai Branch Shop B on G/F., Johnston Court, 32-34 Johnston Road, Hong Kong
            King's Road Branch G/F, Kailey Court, 67-71 King's Road, Hong Kong
            Kowloon
            Kowloon Branch G/F., 563 Nathan Road, Kowloon
            Hunghom Branch Shop A6, G/F., Whampoa Estate Planet Square, 1-3 Tak Man Street, Kowloon
            New Territories
            Tsuen Wan Branch G/F., 240-242 Sha Tsui Road, Tsuen Wan, New Territorie
            Nina Tower Wealth Management Centre Suite 2304 on 23/F, Tower 2, Nina Tower, No. 8, Yeung Uk Road,Tsuen Wan, New Territories
            Sheung Shui Branch Shops 1010-1014, G/F., Sheung Shui Centre, Sheung Shui, New Territories
            Yuen Long Branch Shop 2B, G/F, Man Yu Building, 2-14 Tai Fung Street, Yuen Long, New Territories


            The services of the following retail branches have been suspended until further notice:

            Branch Name Address
            New Territories
            Kwai Chung Branch G/F., 93-99 Tai Loong Street, Kwai Chung, New Territories
            Sha Tsui Road Branch Shops Nos. 3-5 on G/F., Kwong Ming Building, 120-130 Sha Tsui Road, Tsuen Wan, New Territories


            The prudent precautionary measures are implemented in all branches, including enhancing disinfection and cleaning and all employees are requested to put on surgical masks at work. Employees will check customers’ body temperature when entering the branches, and customers are encouraged to put on surgical masks. Hand sanitizer is available in branches for use, if needed.

            The Bank is committed to maintaining quality banking services. During the special circumstances, customers are advised to use the Bank’s internet banking, phone banking or mobile banking to meet their banking needs. For enquiries, please call the Bank’s Customer Service Hotline at 223 95559.




            2022-02-02

            Bank of Communications (Hong Kong) Announces Branch Service Change Update
            Bank of Communications (Hong Kong) Limited holds the health and safety of our customers and employees in the highest regard. In view of the latest situation, we now update our precautionary measures. Except for the selected retail branches with special arrangements listed below, services of retail branches will be suspended for three consecutive Saturdays after the Lunar New Year (i.e. 5, 12 and 19 February). Business hours of retail branches from Monday to Friday will remain as 9:00 a.m. to 4:00 p.m. The cut-off time of Cheque Deposit at our ATM machine will be adjusted to 4 pm from Monday to Friday. Cheques deposited after the cut-off time will be processed on the following clearing day.

            The following retail branches will continue to provide banking services on Saturdays (from 9:00 a.m. to 12:00 noon ) :

            Branch Name Address
            Hong Kong Island
            Business Department Unit B B/F & G/F, Unit C G/F, Wheelock House, 20 Pedder Street, Central, Hong Kong
            Wanchai Branch Shop B on G/F., Johnston Court, 32-34 Johnston Road, Hong Kong
            King's Road Branch G/F, Kailey Court, 67-71 King's Road, Hong Kong
            Kowloon
            Kowloon Branch G/F., 563 Nathan Road, Kowloon
            Hunghom Branch Shop A6, G/F., Whampoa Estate Planet Square, 1-3 Tak Man Street, Kowloon
            New Territories
            Tsuen Wan Branch G/F., 240-242 Sha Tsui Road, Tsuen Wan, New Territorie
            Nina Tower Wealth Management Centre Suite 2304 on 23/F, Tower 2, Nina Tower, No. 8, Yeung Uk Road,Tsuen Wan, New Territories
            Sheung Shui Branch Shops 1010-1014, G/F., Sheung Shui Centre, Sheung Shui, New Territories
            Yuen Long Branch Shop 2B, G/F, Man Yu Building, 2-14 Tai Fung Street, Yuen Long, New Territories


            The services of the following retail branches have been suspended until further notice:

            Branch Name Address
            Hong Kong
            Shau Kei Wan Branch Shop 2-3, G/F., Tung Fai Building, 161-165 Shau Kei Wan Main Street East, Hong Kong
            New Territories
            Kwai Chung Branch G/F., 93-99 Tai Loong Street, Kwai Chung, New Territories
            Sha Tsui Road Branch Shops Nos. 3-5 on G/F., Kwong Ming Building, 120-130 Sha Tsui Road, Tsuen Wan, New Territories


            The prudent precautionary measures are implemented in all branches, including enhancing disinfection and cleaning and all employees are requested to put on surgical masks at work. Employees will check customers’ body temperature when entering the branches, and customers are encouraged to put on surgical masks. Hand sanitizer is available in branches for use, if needed.

            The Bank is committed to maintaining quality banking services. During the special circumstances, customers are advised to use the Bank’s internet banking, phone banking or mobile banking to meet their banking needs. For enquiries, please call the Bank’s Customer Service Hotline at 223 95559.




            2022-01-31

            Bank of Communications (Hong Kong) Announces Branch Service Change Update
            Bank of Communications (Hong Kong) Limited holds the health and safety of our customers and employees in the highest regard. In view of the latest situation, we now take the precautionary measures. Except for the selected retail branches with special arrangements listed below, the services of retail branches will be suspended for three consecutive Saturdays after the Lunar New Year (i.e. 5, 12 and 19 February). The business hours of retail branches will remain as 9:00 a.m. to 4:00 p.m. from Monday to Friday. The cut-off time of Cheque Deposit at our ATM machine will be adjusted to 4 pm from Monday to Friday. Cheques deposited after the cut-off time will be processed on the following clearing day.

            The following retail branches will continue to provide banking services on Saturdays (from 9:00 a.m. to12:00 noon ) :

            Branch Name Address
            Hong Kong Island
            Business Department Unit B B/F & G/F, Unit C G/F, Wheelock House, 20 Pedder Street, Central, Hong Kong
            Wanchai Branch Shop B on G/F., Johnston Court, 32-34 Johnston Road, Hong Kong
            King's Road Branch G/F, Kailey Court, 67-71 King's Road, Hong Kong
            Kowloon
            Kowloon Branch G/F., 563 Nathan Road, Kowloon
            Hunghom Branch Shop A6, G/F., Whampoa Estate Planet Square, 1-3 Tak Man Street, Kowloon
            New Territories
            Tsuen Wan Branch G/F., 240-242 Sha Tsui Road, Tsuen Wan, New Territorie
            Nina Tower Wealth Management Centre Suite 2304 on 23/F, Tower 2, Nina Tower, No. 8, Yeung Uk Road,Tsuen Wan, New Territories
            Sheung Shui Branch Shops 1010-1014, G/F., Sheung Shui Centre, Sheung Shui, New Territories
            Yuen Long Branch Shop 2B, G/F, Man Yu Building, 2-14 Tai Fung Street, Yuen Long, New Territories


            The services of the following retail branches are remain suspended, until further notice:

            Branch Name Address
            Hong Kong
            Shau Kei Wan Branch Shop 2-3, G/F., Tung Fai Building, 161-165 Shau Kei Wan Main Street East, Hong Kong
            New Territories
            Kwai Chung Branch G/F., 93-99 Tai Loong Street, Kwai Chung, New Territories


            The prudent precautionary measures are implemented in all branches, including enhancing disinfection and cleaning and all employees are requested to put on surgical masks at work. Employees will check customers’ body temperature when entering the branches, and customers are encouraged to put on surgical masks. Hand sanitizer is available in branches for use, if needed.

            The Bank is committed to maintaining quality banking services. During the special circumstances, customers are advised to use the Bank’s internet banking, phone banking or mobile banking to meet their banking needs. For enquiries, please call the Bank’s Customer Service Hotline at 223 95559.




            2022-01-24

            Notice of ATM Service Hours Adjustment
            In view of the latest situation, the service hours of the Bank's ATM Services have been adjusted until further notice. Please click here for details.

            The Bank is one of JETCO’s member banks. Customers can make cash withdrawal and enquire account balance through any ATM bearing ‘JETCO’ logo.

            For other banking services, customers may access our phone banking, internet banking, and mobile banking or visit any of our branches.

            For enquiry, please contact our Customer Services Hotline at 223 95559.

            We apologize for any inconvenience caused.




            2022-01-23

            Bank of Communications (Hong Kong) Announces Branch Service Change Update

            Bank of Communications (Hong Kong) Limited holds the health and safety of our customers and employees in the highest regard. In view of the latest situation, we now take the precautionary measures. The services of selected retail branches will be suspended from 24 January 2022 (Monday) until further notice. Except for the retail branches listed below, other retail branches are open for business from 9:00 a.m. to 4:00 p.m. from Monday to Friday, and from 9:00 a.m. to 12:00 noon on Saturday.

             

            The services of the following retail branches are suspended:

            Branch Name

            Address

            Hong Kong

            Shau Kei Wan Branch

            Shop 2-3, G/F., Tung Fai Building, 161-165 Shau Kei Wan Main Street East, Hong Kong

            New Territories

            Kwai Chung Branch

            G/F., 93-99 Tai Loong Street, Kwai Chung, New Territories


            The prudent precautionary measures are implemented in all branches, including enhancing disinfection and cleaning and all employees are requested to put on surgical masks at work. Employees will check customers’ body temperature when entering the branches, and customers are encouraged to put on surgical masks. Hand sanitizer is available in branches for use, if needed.

            The Bank is committed to maintaining quality banking services. During the special circumstances, customers are advised to use the Bank’s internet banking, phone banking or mobile banking to meet their banking needs. For enquiries, please call the Bank’s Customer Service Hotline at 223 95559.

             



            2022-01-15

            Precious Metal Contracts is Now Available on Precious Metals And FX Margin Trading Services
            To provide better and more efficient banking services, starting from January 15, 2022 (the "effective date"), Bank of Communications (Hong Kong) Ltd. (“Bank”) will optimize the Precious Metals And FX Margin Trading Services, and necessary amendments will be made to the relevant Terms and Conditions for General Investment Services. Please click here to download the relevant “Customer Notice”.


            2022-01-13

            Bank of Communications Hong Kong Announces Branch Service Change Update
            Bank of Communications (Hong Kong) Limited holds the health and safety of our customers and employees in the highest regard. In view of the latest situation, we now take the precautionary measures. The business hours of all retail branches will be adjusted from 14 January 2022 (Friday) until further notice.

            Monday to Friday: 9:00am – 4:00pm
            Saturday: 9:00am – 12:00noon

            *The cut-off time of Cheque Deposit at our ATM machine will be adjusted to 4 pm from Monday to Friday. Cheques deposited after the cut-off time will be processed on the following clearing day.

            The prudent precautionary measures are implemented in all branches, including enhancing disinfection and cleaning and all employees are requested to put on surgical masks at work. Employees will check customers’ body temperature when entering the branches, and customers are encouraged to put on surgical masks. Hand sanitizer is available in branches for use, if needed.

            The Bank is committed to maintaining quality banking services. During the special circumstances, customers are advised to use the Bank’s internet banking, phone banking or mobile banking to meet their banking needs. For enquiries, please call the Bank’s Customer Service Hotline at 223 95559.



            2022-01-12

            Notice of ATM Service Hours Adjustment
            In view of the latest situation, the service hours of the Bank's ATM Services have been adjusted until further notice. Please click here for details.

            The Bank is one of JETCO’s member banks. Customers can make cash withdrawal and enquire account balance through any ATM bearing ‘JETCO’ logo.

            For other banking services, customers may access our phone banking, internet banking, and mobile banking or visit any of our branches.

            For enquiry, please contact our Customer Services Hotline at 223 95559.

            We apologize for any inconvenience caused.




            2021-12-07

            Site Relocation of the Faster Payment System (FPS) Notice

            According to HKICL, the FPS services of Personal Internet Banking, Mobile Banking, Corporate Internet Banking, BComONE – Academy and Merchant Payment Collection Service will be unavailable from 1:00 am to 11:15 am on 19 December 2021 (Sunday) due to the relocation of system site. For details, please refer to the table below:

            Date  From To Service Not Available
            19 Dec 2021 (Sunday)
            01:00 11:15 Personal Internet Banking Services, Mobile Banking Services: FPS Service Setting, FPS Fund Transfer, FPS Transaction Enquiry, FPS QR Code, Electronic Direct Debit Authorization (abbr: eDDA, which is only applicable to Internet Banking Services)

            Corporate Internet Banking Services: FPS Transfer, FPS Addressing Services, FPS Refund, Upload batch transactions (FPS – General Transfer), eDDA Authorization, FPS Merchant Service

            BComONE – Academy: FPS QR code Payment Services

            Merchant Payment Collection Service: FPS QR code Payment Collection Services

            The FPS service suspension period may be adjusted subject to the progress of system site relocation. We reserve the right to adjust the service suspension period without prior notice. Customers are advised to make necessary arrangement in advance. We apologize for any inconvenience this may cause.

            For enquiries, please contact our Customer Services Hotline at (852) 223 95559 during office hours.






            2021-12-01

            “FRC Transaction Levy” for securities trading(Effective Date: 1 January 2022)
            According to the circular by HKEX, the Financial Reporting Council Transaction Levy (“FRC Transaction Levy”) will be collected for securities transactions with effect from 1 January 2022. The collection of FRC Transaction Levy is based on 0.00015% of the consideration for a securities transaction. For details, please refer to the “Funding and Levies” section of the Financial Reporting Council website.

            Should you have any queries, please contact our Customer Services Hotline at (852) 223 95559.

            Risk Disclosure Statement:
            Investment involves risks. The price of securities fluctuates, sometimes dramatically. The price of securities may move up or down, and may become valueless. It is as likely that losses will be incurred rather than profit made as a result of buying and selling securities.






            2021-11-30

            “Online Banking Experience Lucky Draw” Result
            For more details, please click here.


            2021-11-26

            Notice of adjustment of Charges of Retail Banking Service
            With effect from 1 Jan 2022, our Charges of Retail Banking Services will be adjusted, please click here to download the “Customer Notice”.


            2021-11-10

            ATM Card – Cardless Cash Withdrawal Service Maintenance Notice

            Due to enhancement of Cardless Cash service, Cardless Cash service on Mobile Banking will be suspended during the following period (Hong Kong Time). For details, please refer to the table below:

             

             Date  From  To  Service Not Available
            13th November 2021 (Saturday)  01:00  08:00 Mobile Banking Services: Cardless Cash Setting, Cardless Cash withdrawal

             

            The Cardless Cash Withdrawal Service suspension period may be adjusted subject to the maintenance progress. We reserve the right to adjust the service suspension period without prior notice. Customers are advised to make necessary arrangement in advance. Customers can still withdraw cash at ATMs with physical ATM cards during the maintenance period. We apologize for any inconvenience caused.

             

            For enquiries, please contact our Customer Services Hotline at (852) 223 95559 during office hours.



            2021-11-05

            Faster Payment System FPS Maintenance Notice

            According to HKICL, due to maintenance of FPS system, the FPS services of Personal Internet Banking, Mobile Banking, Corporate Internet Banking and BComONE - Academy services will be suspended on the following time slot (Hong Kong Time). For details, please refer to the table below:

             

             Date  From  To  Service Not Available
            14 Nov 2021 (Sunday)  01:00  11:15 Personal Internet Banking Services, Mobile Banking Services: FPS Service Setting, FPS Fund Transfer, FPS Transaction Enquiry, FPS QR Code, Electronic Direct Debit Authorization (abbr: eDDA, which is only applicable to Internet Banking Services)

            Corporate Internet Banking Services: FPS Transfer, FPS Addressing Services, FPS Refund, Upload batch transactions (FPS – General Transfer), eDDA Authorization, FPS Merchant Service

            BComONE – Academy: FPS QR code Payment Services

             

            The FPS service suspension period may be adjusted subject to the maintenance progress. We reserve the right to adjust the service suspension period without prior notice. Customers are advised to make necessary arrangement in advance. We apologize for any inconvenience this may cause.

             

            For enquiries, please contact our Customer Services Hotline at (852) 223 95559 during office hours.



            2021-10-15

            Faster Payment System FPS Maintenance Notice

            According to HKICL, due to maintenance of FPS system, the FPS services of Personal Internet Banking, Mobile Banking, Corporate Internet Banking and BComONE - Academy services will be suspended on the following time slot (Hong Kong Time). For details, please refer to the table below:

             

             Date  From  To  Service Not Available
            17 Oct 2021 (Sunday)  02:45  07:45 Personal Internet Banking Services, Mobile Banking Services: FPS Service Setting, FPS Fund Transfer, FPS Transaction Enquiry, FPS QR Code, Electronic Direct Debit Authorization (abbr: eDDA, which is only applicable to Internet Banking Services)

            Corporate Internet Banking Services: FPS Transfer, FPS Addressing Services, FPS Refund, Upload batch transactions (FPS – General Transfer), eDDA Authorization, FPS Merchant Service

            BComONE – Academy: FPS QR code Payment Services

             

            The FPS service suspension period may be adjusted subject to the maintenance progress. We reserve the right to adjust the service suspension period without prior notice. Customers are advised to make necessary arrangement in advance. We apologize for any inconvenience this may cause.

             

            For enquiries, please contact our Customer Services Hotline at (852) 223 95559 during office hours.



            2021-10-06

            Notice of ATM Service Hours Adjustment
            In view of the latest situation, the service hours of the Bank's ATM Services have been adjusted until further notice. Please click here for details.

            The Bank is one of JETCO’s member banks. Customers can make cash withdrawal and enquire account balance through any ATM bearing ‘JETCO’ logo.
            For other banking services, customers may access our phone banking, internet banking, and mobile banking or visit any of our branches.

            For enquiry, please contact our Customer Services Hotline at 223 95559.

            We apologize for any inconvenience caused.




            2021-09-29

            Notice of ATM Service Hours Adjustment
            In view of the latest situation, the service hours of the Bank's ATM Services have been adjusted until further notice. Please click here for details.

            The Bank is one of JETCO’s member banks. Customers can make cash withdrawal and enquire account balance through any ATM bearing ‘JETCO’ logo.
            For other banking services, customers may access our phone banking, internet banking, and mobile banking or visit any of our branches.

            For enquiry, please contact our Customer Services Hotline at 223 95559.

            We apologize for any inconvenience caused.




            2021-09-13

            Notice to terminate Securities Counter services at Quarry Bay Branch
            Please be informed that the Securities Counter services of Quarry Bay Branch will be terminated on Saturday, 16th October 2021. Customer can continue to enjoy our Securities Trading services via the Internet, Kiosk, Automated IVR telephone service, Operator-assisted hotline and BOCOM(HK) Securities Mobile Application. We apologize for any inconvenience caused.

            You can place securities trading order through multiple channels:
            • Internet Banking - www.hk.bankcomm.com
            • Kiosk
            • Automated IVR telephone service / Operator-assisted hotline - 2913 3833
            • BOCOM(HK) Securities Mobile Application

            Should you have any enquiries, please call our Quarry Bay Branch at 3989 3330 or Customer Services Hotline at 223 95559 during office hours.

            Risk Disclosure Statement

            The prices of securities fluctuate, sometimes dramatically. The price of a security may move up or down, and may become valueless. It is as likely that losses will be incurred rather than profit made as a result of buying and selling securities.




            2021-08-23

            Notice of ATM Service Hours Adjustment
            In view of the latest situation, the service hours of the Bank's ATM Services have been adjusted until further notice. Please click here for details.

            The Bank is one of JETCO’s member banks. Customers can make cash withdrawal and enquire account balance through any ATM bearing ‘JETCO’ logo.

            For other banking services, customers may access our phone banking, internet banking, and mobile banking or visit any of our branches.

            For enquiry, please contact our Customer Services Hotline at 223 95559.

            We apologize for any inconvenience caused.





            2021-08-13

            Notice of Cessation of Gundam CUP Dual Currency Diamond Card Issuance
            Starting from 1 September 2021, Bank of Communications will discontinue the issuance of Gundam CUP Dual Currency Diamond Card, Please click here for details.
            Relocation of Quarry Bay Branch
            Please be informed that with effect from Monday, 18th October 2021, Quarry Bay Branch will be moved to Shop 2, G/F, No. 1001 King’s Road, Quarry Bay, Hong Kong for business.

            Should you have any enquiries, please call our Quarry Bay Branch at 3989 3330 or Customer Services Hotline at 223 95559 during office hours.


            2021-07-10

            Notice of ATM Service Hours Adjustment

            In view of the latest situation, the service hours of the Bank's ATM Services have been adjusted until further notice. Please click here for details.

            The Bank is one of JETCO’s member banks. Customers can make cash withdrawal and enquire account balance through any ATM bearing ‘JETCO’ logo.
            For other banking services, customers may access our phone banking, internet banking, and mobile banking or visit any of our branches.

            For enquiry, please contact our Customer Services Hotline at 223 95559.

            We apologize for any inconvenience caused.





            2021-07-09

            Publication of Offering Circular on The Stock Exchange of Hong Kong Limited Issue of U.S.1,000,000,000 Subordinated Tier 2 Bonds due 2031 by BANK OF COMMUNICATIONS HONG KONG LIMTED
            Please click here for details.
            Notice of Listing on The Stock Exchange of Hong Kong Limited Issue of U.S.1,000,000,000 Subordinated Tier 2 Bonds due 2031 by BANK OF COMMUNICATIONS HONG KONG LIMTED
            Please click here for details.
            Protect your Personal Digital Keys; Beware of Fraudulent Links!
            Internet banking login credentials, including usernames, login passwords and one-time passwords (OTPs), are as important in the digital world as the keys to their houses are in the physical one, and should be properly safeguarded.

            In accordance with the HKMA’s supervisory requirements, the bank will not send SMS or email messages with embedded hyperlinks directing customers to their websites or mobile applications to carry out transactions. Nor will the bank ask customers to provide sensitive personal information, including login passwords and OTPs, via hyperlinks.

            If you receive SMS or email messages with embedded hyperlinks requesting you to input internet banking login credentials, these messages should not originate from the bank. You should think twice before clicking any hyperlinks purportedly sent by the bank, and contact the bank immediately if you have any concerns.

            Regarding HKMA’s “Protect your Personal Digital Keys; Beware of Fraudulent Links!” press release, please click.






            2021-06-30

            Notice of adjustment of General Terms and Conditions for Banking Services

            With effect from 30 July 2021, our General Terms & Conditions for Banking Services, Terms and Conditions for General Investment Services and Charges of Retail Banking Services will be adjusted, please click here to download the “Customer Notice” and please click here to download the Personal Data (Privacy) Ordinance.




            2021-06-24

            Notice of ATM Service Hours Adjustment
            In view of the latest situation, the service hours of the Bank's ATM Services have been adjusted until further notice. Please click here for details.

            The Bank is one of JETCO's member banks. Customers can make cash withdrawal and enquire account balance through any ATM bearing 'JETCO' logo.

            For other banking services, customers may access our phone banking, internet banking, and mobile banking or visit any of our branches.

            For enquiry, please contact our Customer Services Hotline at 223 95559.

            We apologize for any inconvenience caused.


            2021-05-31

            Subscription Channels for iBond issued by The Government of The Hong Kong Special Administrative Region
            With effect from 1 June 2021 9:00 a.m. to 11 June 2021 2:00 p.m. subscribe the Government of Hong Kong Special Administrative Region iBond through our branches, internet banking or application hotline will enjoy 7 fee waiver including Subscription Handling Fee, Buy Transaction Fee, Sell Transaction Fee, Redemption Fee at maturity, Custodian Fee, Cash Collection Fee and Service charge for Transfer In of bond. (service charge for Transfer Out of bond is applied (if applicable), please refer to “Charges of Retail Banking Services” for details). Investment involves risks. Please click here for details.


            2021-05-14

            Notice of Sale Suspension of Bank of Communications VISA Gift Card
            Starting from 15 June 2021, the Bank of Communications VISA Gift Card will no longer be available for sale until further notice. Customers can use the existing gift card before its expiry date.


            2021-05-05

            Faster Payment System (FPS) Maintenance Notice

            According to HKICL, due to system maintenance of FPS, the FPS services of Internet Banking, Mobile Banking, Corporate Internet Banking and BComONE - Academy services will be suspended during the following time slot (Hong Kong Time). For details, please refer to the table below:

             

             Date  From  To  Service Not Available
            9 May 2021 (Sunday)  03:00  06:00 Personal Internet Banking Services, Mobile Banking Services: FPS Service Setting, FPS Fund Transfer, FPS Transaction Enquiry, FPS QR Code, Electronic Direct Debit Authorization (abbr: eDDA, which is only applicable to Internet Banking Services)

            Corporate Internet Banking Services: FPS Transfer, FPS Addressing Services, FPS Refund, Upload batch transactions (FPS – General Transfer), eDDA Authorization

            BComONE – Academy FPS QR code Payment Services

             

            The FPS service suspension period may be adjusted subject to the maintenance progress. We reserve the right to adjust the service suspension period without prior notice. Customers are advised to make necessary arrangement in advance. We apologize for any inconvenience this may cause.

             

            For enquiries, please contact our Customer Services Hotline at (852) 223 95559 during office hours.



            2021-05-03

            Resumption of Normal Service Hours for all Bank of Communications Hong Kong’s Branches
            Bank of Communications (Hong Kong) Limited announces that the service hours of all retail branches will resume normal with effect from 4 May 2021 (Tuesday) in view of the latest situation. All retail branches are open for business from 9:00 a.m. to 5:00 p.m. from Monday to Friday, and from 9:00 a.m. to 1:00 p.m. on Saturday. Nina Tower Wealth Management Centre is open for business from 11:00 a.m. to 7:00 p.m. from Monday to Friday, and from 11:00 a.m. to 3:00 p.m. on Saturday.

            The Bank holds the health and safety of our customers and employees in the highest regard. The prudent protection and precautionary measures are implemented in all branches, including enhancing disinfection and cleaning and all employees are requested to put on surgical masks at work. Employees will check customers' body temperature when entering the branches, and customers are encouraged to put on surgical masks. Hand sanitizer is available in branches for use, if needed.

            The Bank is committed to maintaining quality banking services. During the special circumstances, customers are advised to use the Bank's internet banking, phone banking or mobile banking to meet their banking needs. For enquiries, please call the Bank's Customer Service Hotline at 223 95559.


            2021-04-29

            “2021 CNY Red Packet Lucky Draw” Result

            For more details, please click here.



            2021-04-12

            Notice of ATM Service Hours Adjustment
            In view of the current situation, the service hours of the Bank's ATM Services have been adjusted until further notice. Please click here for details.

            The Bank is one of JETCO’s member banks. Customers can make cash withdrawal and enquire account balance through any ATM bearing‘JETCO’logo.

            For other banking services, customers may access our Phone Banking, Internet Banking, and Mobile Banking or visit any of our branches.

            For enquiry, please contact our Customer Services Hotline at 223 95559.

            We apologize for any inconvenience caused.



            2021-04-10

            Faster Payment System (FPS) Maintenance Notice

            According to HKICL, due to system maintenance of FPS, the FPS services of Internet Banking, Mobile Banking, Corporate Internet Banking and BComONE - Academy will be suspended during the following time slot (Hong Kong Time). For details, please refer to the table below:

             

             Date  From  To  Service Not Available
            11 April 2021 (Sunday)  04:00  05:30 Internet Banking and Mobile Banking: FPS Service Setting, FPS Transaction, FPS Transaction Enquiry, FPS QR Code , Electronic Direct Debit Authorization (Only applicable to Internet Banking Services)

            Corporate Internet Banking: FPS Transfer, FPS Addressing Services, FPS Refund, Upload batch transactions (FPS – General Transfer) , eDDA Authorization

            BComONE - Academy

             

            The service suspension period will be adjusted subject to the maintenance progress. We reserve the right to adjust the service suspension period without prior notice. Customers are advised to make necessary arrangement in advance. We apologize for any inconvenience this may cause.

             

            For enquiries, please contact our Customer Services Hotline at (852) 223 95559 during office hours.



            2021-03-18

            Notice of the Changes in Securities Trading Services
            As from effective date, our securities service charges will be revised. For details, please click here.


            2021-03-05

            Notice of BOCOM HK JETCO Pay Service Termination
            Bank of Communications (Hong Kong) Limited would terminate BOCOM (HK) JETCO Pay service with effect from 26 March 2021. BOCOM (HK) JETCO Pay app will be removed from App Store and Google Play on the same day.

            Customers can continue to transfer or receive funds with the Bank’s internet banking or mobile banking via other transfer and payment systems, including Faster Payment System (FPS), PayMe, WeChat Pay and AlipayHK services.

            For enquiries, please call the Bank’s Customer Service Hotline at 223 95559.


            2021-02-16

            Statement on Third Party Service Apps and Websites

            Bank of Communication (Hong Kong) Limited (“the Bank”) would like to alert customers to the unauthorized third party apps and/or websites requesting customers to provide partial or all personal information. The Bank will never share customers’ personal or account information with third-party service providers through open APIs without customers’ consent. The Bank hereby reminds customers not to disclose the banking details such as Internet Banking and/or Mobile Banking usernames, passwords and one time passwords to any third party service providers, no matter they are authorized by the Bank or not to safeguard your personal information.

            The list of third party service providers authorized by the Bank to provide banking information is as below:

            The list of third party service providers authorized by the Bank
            mReferral Corporation (HK) Limited AASTOCKS.COM LIMITED
            Bicai Big Data Technology (HK) Company Limited FiberAPI Technologies Limited
            eAgent ET Net Limited
            Societe Qui Vient Limited SL Network Limited
            Pecutus Technologies Limited Centaline Mortgage Broker Limited
            Industrial and Commercial Bank of China (Asia) Limited CC Information Limited
            Lendela Limited IDDY FINTECH HK LIMITED
            ISA Boutique Limited


            For enquiry, please contact the Bank’s Customer Services Hotline at 223 95559 during office hours.



            2021-02-11

            Bank of Communications(Hong Kong)Announces Branch Service Change Update
            Bank of Communications (Hong Kong) Limited holds the health and safety of our customers and employees in the highest regard. In view of the latest situation, we now take the precautionary measures. The services of the following retail branch will be resumed from 16 February 2021 (Tuesday). Service hours of all retail branches will remain adjusted, from 9:00 a.m. to 4:00 p.m. from Monday to Friday, and from 9:00 a.m. to 12:00 noon on Saturday, until further notice.

            The services of the following retail branch will be resumed:

            Branch Name

            Address

            Kowloon

            Jordan Road Branch

            1/F., Booman Building, 37U Jordan Road, Kowloon


            The prudent protection and precautionary measures are implemented in all branches, including enhancing disinfection and cleaning and all employees are requested to put on surgical masks at work. Employees will check customers’ body temperature when entering the branches, and customers are encouraged to put on surgical masks. Hand sanitizer is available in branches for use, if needed.


            The Bank is committed to maintaining quality banking services. During the special circumstances, customers are advised to use the Bank’s internet banking, phone banking or mobile banking to meet their banking needs. For enquiries, please call the Bank’s Customer Service Hotline at 223 95559.




            2021-01-22

            Bank of Communications(Hong Kong)Announces Branch Service Change Update
            Bank of Communications (Hong Kong) Limited holds the health and safety of our customers and employees in the highest regard. In view of the latest situation, we now take the precautionary measures. The services of the following retail branch will be suspended from 25 January 2021 (Monday) until further notice. Except for the retail branch listed below, other retail branches are open for business from 9:00 a.m. to 4:00 p.m. from Monday to Friday, and from 9:00 a.m. to 12:00 noon on Saturday.

            The services of the following retail branch are suspended:

            Branch Name

            Address

            Kowloon

            Jordan Road Branch

            1/F., Booman Building, 37U Jordan Road, Kowloon


            The prudent protection and precautionary measures are implemented in all branches, including enhancing disinfection and cleaning and all employees are requested to put on surgical masks at work. Employees will check customers’ body temperature when entering the branches, and customers are encouraged to put on surgical masks. Hand sanitizer is available in branches for use, if needed.


            The Bank is committed to maintaining quality banking services. During the special circumstances, customers are advised to use the Bank’s internet banking, phone banking or mobile banking to meet their banking needs. For enquiries, please call the Bank’s Customer Service Hotline at 223 95559.




            2021-01-12

            Survey about Our Branch Service
            BoCom(HK) is conducting an anonymous survey about our branch service. Your feedback is much appreciated and will definitely help us improve our services. Please be assured that all information collected would be kept strictly confidential as information collected will only be used for internal analysis. The survey is conducted by external party (Tiptop Consultants Ltd). Please spend a few minutes to complete the survey (in Traditional Chinese only) by clicking the following links﹕https://www.surveygizmo.com/s3/6012678/Bank-of-communications-HK-Ltd-customer-opinion-survey

            Please note: By clicking the link, you will leave the Bank’s website and access a third party’s website, BoCom(HK) disclaims all responsibility for information, services and usage on non-BoCom websites.


            2021-01-01

            Interbank Offered Rate Reforms
            For details, please click here.


            2020-12-23

            Notice of ATM Service Hours Adjustment

            In view of the current situation, the service hours of the Bank's ATM Services have been adjusted until further notice. Please click here for details.

            The Bank is one of JETCO’s member banks. Customers can make cash withdrawal and enquire account balance through any ATM bearing ‘JETCO’ logo.

            For other banking services, customers may access our Phone Banking, Internet Banking, and Mobile Banking or visit any of our branches.

            For enquiry, please contact our Customer Services Hotline at 223 95559.

            We apologize for any inconvenience caused.




            2020-12-14

            Notice to terminate Securities Counter services at Tin Shui Wai Branch
            Please be informed that the Securities Counter services of Tin Shui Wai Branch will be terminated on Saturday, 16th January 2021. Customer can continue to enjoy our Securities Trading services via the Internet, Kiosk, Automated IVR telephone service, Operator-assisted hotline and BOCOM(HK) Securities Mobile Application. We apologize for any inconvenience caused.

            You can place securities trading order through multiple channels:
            Internet Banking - www.hk.bankcomm.com
            Kiosk
            Automated IVR telephone service / Operator-assisted hotline - 2913 3833
            BOCOM(HK) Securities Mobile Application

            Should you have any enquiries, please call our Tin Shui Wai Branch at 3989 3203 or Customer Services Hotline at 223 95559 during office hours.

            Risk Disclosure Statement
            The prices of securities fluctuate, sometimes dramatically. The price of a security may move up or down, and may become valueless. It is as likely that losses will be incurred rather than profit made as a result of buying and selling securities.


            2020-11-30

            Subscription Channels for Silver Bond issued by The Government of The Hong Kong Special Administrative Region
            From 1 December 2020 9:00 a.m. till 11 December 2020 2:00 p.m., customers, who subscribe the Government of Hong Kong Special Administrative Region Silver Bond through our branches, internet banking or subscription hotline, will enjoy waiver of Subscription Handling Fee, Buy Transaction Fee, Sell Transaction Fee, Redemption Fee at maturity, Custodian Fee, Cash Collection Fee and Service charge for Transfer In of bond. (Service charge for Transfer Out of bond is applied (if applicable), please refer to “Charges of Retail Banking Services” for details). Investment involves risks. Please click here for details.


            “A Hassle–Free Way to Manage your Wealth and to Pursue your Personal Goals at Home” Foreign Currency Exchange and Time Deposit Lucky Draw — Result Announcement
            For details, please click here.


            2020-11-29

            Bank of Communications Hong Kong Announces Branch Service Change Update
            Bank of Communications (Hong Kong) Limited holds the health and safety of our customers and employees in the highest regard. In view of the latest situation, we now take the precautionary measures. The business hours of all retail branches will be adjusted from 30 November 2020 (Monday) until further notice.

            Monday to Friday: 9:00am – 4:00pm
            Saturday: 9:00am – 12:00noon


            The prudent precautionary measures are implemented in all branches, including enhancing disinfection and cleaning and all employees are requested to put on surgical masks at work. Employees will check customers’ body temperature when entering the branches, and customers are encouraged to put on surgical masks. Hand sanitizer is available in branches for use, if needed.

            The Bank is committed to maintaining quality banking services. During the special circumstances, customers are advised to use the Bank’s internet banking, phone banking or mobile banking to meet their banking needs. For enquiries, please call the Bank’s Customer Service Hotline at 223 95559.


            2020-11-18

            Notice of ATM Service Hours Adjustment
            In view of the current situation, the service hours of the Bank's ATM Services have been adjusted until further notice. Please click here for details.

            The Bank is one of JETCO’s member banks. Customers can make cash withdrawal and enquire account balance through any ATM bearing ‘JETCO’ logo.

            For other banking services, customers may access our Phone Banking, Internet Banking, and Mobile Banking or visit any of our branches.

            For enquiry, please contact our Customer Services Hotline at 223 95559.

            We apologize for any inconvenience caused.




            Bank of Communications Hong Kong Notification of Mobile Banking and Internet Banking Services Enhancement
            Phase II of the Mobile Banking and Internet Banking services enhancement will come into effect from 14 November 2020 (Saturday). For details, please click here.


            2020-11-16

            Relocation of Tin Shui Wai Branch
            Please be informed that with effect from Monday, 18th January 2021, this branch will be moved to Shop No. G72, G/F, +WOO (Phase 1), 12-18 Tin Yan Road, Tin Shui Wai, New Territories for business.

            Should you have any enquiries, please call our Tin Shui Wai Branch at 3989 3203 or Customer Services Hotline at 223 95559 during office hours.


            2020-10-12

            Beware of bogus messages
            You should stay vigilant to bogus communications or messages of various means or channels, such as phone calls, SMS messages, Whatsapp messages, emails, social media posts or letters, purported to be from banks.

            You can get more details by reading relevant materials on the HKMA website via the following links:



            2020-09-14

            Bank of Communications(Hong Kong)Resumes Normal Services of Retail Branches

            Bank of Communications (Hong Kong) Limited announces that all retail branches resume normal service hours from 15 September 2020 (Tuesday) in view of the latest situation. Service hours of all retail branches will be from 9:00 a.m. to 5:00 p.m. from Monday to Friday, and from 9:00 a.m. to 1:00 p.m. on Saturday; and the service hours of Nina Tower Wealth Management Centre will be from 11:00 a.m. to 7:00 p.m. from Monday to Friday, and from 11:00 a.m. to 3:00 p.m. on Saturday.


            The Bank holds the health and safety of our customers and employees in the highest regard. The prudent precautionary measures are implemented in all branches, including enhancing disinfection and cleaning and all employees are requested to put on surgical masks at work. Employees will check customers’ body temperature when entering the branches, and customers are encouraged to put on surgical masks. Hand sanitizer is available in branches for use, if needed.


            The Bank is committed to maintaining quality banking services. During the special circumstances, customers are advised to use the Bank’s internet banking, phone banking or mobile banking to meet their banking needs. For enquiries, please call the Bank’s Customer Service Hotline at 223 95559.


            Notice of adjustment of General Terms and Conditions for Banking Services
            With effect from 15 October 2020, our General Terms & Conditions for Banking Services and Charges of Retail Banking Services will be adjusted, please click here to download the “Customer Notice” and

            please click here to download the Personal Data (Privacy) Ordinance.


            2020-09-04

            Notice of ATM Service Hours Adjustment
            In view of the current situation, the service hours of the Bank's ATM Services have been adjusted until further notice. Please click here for details.

            The Bank is one of JETCO’s member banks. Customers can make cash withdrawal and enquire account balance through any ATM bearing ‘JETCO’ logo.

            For other banking services, customers may access our Phone Banking, Internet Banking, and Mobile Banking or visit any of our branches.

            For enquiry, please contact our Customer Services Hotline at 223 95559.

            We apologize for any inconvenience caused.


            2020-08-24

            Bank of Communications (Hong Kong) Resumes Services of Retail Branches

            Bank of Communications (Hong Kong) Limited announces that all retail branches resume services from 25 August 2020 (Tuesday) in view of the latest situation. Service hours of all retail branches will remain adjusted, from 9:00 a.m. to 4:00 p.m. from Monday to Friday, and from 9:00 a.m. to 1:00 p.m. on Saturday, until further notice.


            The Bank holds the health and safety of our customers and employees in the highest regard. The prudent precautionary measures are implemented in all branches, including enhancing disinfection and cleaning and all employees are requested to put on surgical masks at work. Employees will check customers’body temperature when entering the branches, and customers are encouraged to put on surgical masks. Hand sanitizer is available in branches for use, if needed.


            The Bank is committed to maintaining quality banking services. During the special circumstances, customers are advised to use the Bank’s internet banking, phone banking or mobile banking to meet their banking needs. For enquiries, please call the Bank's Customer Service Hotline at 223 95559.



            2020-08-18

            Bank of Communications(Hong Kong) Announces Branch Service Change Update
            Bank of Communications (Hong Kong) Limited holds the health and safety of our customers and employees in the highest regard. In view of the latest situation, we now take the precautionary measures. The services of selected retail branches will be adjusted from 19 August 2020 (Wednesday) until further notice. Except for the retail branch listed below where the services have been suspended, other retail branches are open for business from 9:00 a.m. to 4:00 p.m. from Monday to Friday, and from 9:00 a.m. to 1:00 p.m. on Saturday.

             

            The services of the following retail branches will resume:

            Branch Name

            Address

            Kowloon

            Lam Tin Branch

            Shop No. 5 & 9, G/F., Kai Tin Towers, 51-67C Kai Tin Road, Lam Tin, Kowloon

            Ngau Tau Kok Branch

            Shop G1 & G2, G/F., Phase I, Amoy Plaza, 77 Ngau Tau Kok Road, Kowloon

            New Territories

            Shatin Branch

            Shop No. 193, Level 3, Shatin Lucky Plaza, Shatin, New Territories

            The services of the following retail branch remain suspended:

            Branch Name

            Address

            Kowloon

            Wong Tai Sin Branch

            Shop N118, 1/F, Temple Mall North, 136 Lung Cheung Road, Wong Tai Sin, Kowloon

             

            The prudent precautionary measures are implemented in all branches, including enhancing disinfection and cleaning and all employees are requested to put on surgical masks at work. Employees will check customers’ body temperature when entering the branches, and customers are encouraged to put on surgical masks. Hand sanitizer is available in branches for use, if needed.

            The Bank is committed to maintaining quality banking services. During the special circumstances, customers are advised to use the Bank’s internet banking, phone banking or mobile banking to meet their banking needs. For enquiries, please call the Bank’s Customer Service Hotline at 223 95559.



            2020-08-03

            Termination of ATM service in Hong Kong Station
            Please be informed that our ATM service in Hong Kong Station will be terminated on Friday, 7 August 2020. We would like to express our special thanks to your continuous support to our bank. Should you have any enquiries, please call our Central District Branch at 3989 3240 or Customer Services Hotline at 223 95559 during office hours.


            2020-07-22

            Postal Service Notice

            As Hongkong Post announced that all post offices will be suspended from 20th July 2020 until further notice, the delivery of all instruction records, advices and statements by Bank of Communications (Hong Kong) Limited is postponed from now until the postal services resume. While online copies are not affected by this incident, the customers, who have subscribed for e-statements, can still enquire about the relevant information via our Bank’s Internet Bank or Mobile Banking services. We apologize for any inconvenience caused.

             

            Should you have any queries, please contact our Customer Services Hotline at (852) 223 95559.

            Risk Disclosure Statement - The prices of securities fluctuate, sometimes dramatically. The price of a security may move up or down, and may become valueless. It is as likely that losses will be incurred rather than profit made as a result of buying and selling securities.



            2020-07-20

            Bank of Communications(Hong Kong) Announces Branch Service Change Update
            Bank of Communications (Hong Kong) Limited holds the health and safety of our customers and employees in the highest regard. In view of the latest situation, we now take the precautionary measures. The services of selected retail branches will be suspended from 21 July 2020 (Tuesday) until further notice. Except for the retail branches listed below, other retail branches are open for business from 9:00 a.m. to 4:00 p.m. from Monday to Friday, whilst service hours on Saturday remains unchanged from 9:00 a.m. to 1:00 p.m..

             

            The services of the following retail branches are suspended:

            Branch Name

            Address

            Kowloon

            Lam Tin Branch

            Shop No. 5 & 9, G/F., Kai Tin Towers, 51-67C Kai Tin Road, Lam Tin, Kowloon

            Ngau Tau Kok Branch

            Shop G1 & G2, G/F., Phase I, Amoy Plaza, 77 Ngau Tau Kok Road, Kowloon

            Wong Tai Sin Branch

            Shop N118, 1/F, Temple Mall North, 136 Lung Cheung Road, Wong Tai Sin, Kowloon

            New Territories

            Shatin Branch

            Shop No. 193, Level 3, Shatin Lucky Plaza, Shatin, New Territories

             

            The prudent precautionary measures are implemented in all branches, including enhancing disinfection and cleaning and all employees are requested to put on surgical masks at work. Employees will check customers’ body temperature when entering the branches, and customers are encouraged to put on surgical masks. Hand sanitizer is available in branches for use, if needed.

            The Bank is committed to maintaining quality banking services. During the special circumstances, customers are advised to use the Bank’s internet banking, phone banking or mobile banking to meet their banking needs. For enquiries, please call the Bank’s Customer Service Hotline at 223 95559.



            2020-07-09

            Termination of ATM service in Hong Kong Station

            Please be informed that our ATM service in Hong Kong Station will be terminated on Friday, 7 August 2020. We would like to express our special thanks to your continuous support to our bank. Should you have any enquiries, please call our Central District Branch at 3989 3240 or Customer Services Hotline at 223 95559 during office hours.


            2020-06-12

            10,000 HKSAR Government’s Cash Payout Scheme
            $10,000 HKSAR Government’s Cash Payout Scheme will start on 21 June 2020. BOCOM(HK) proactively provides support to the Scheme. BOCOM(HK) will distribute the paper Registration Form in all 44 outlets from 15 June 2020 onwards. Customers can also download the Registration Form via “Cash Payout Scheme” official website. The paper form can be submitted at any branches starting from 21 June 2020. Customers can also submit the registration through BOCOM(HK)’s website, Internet Banking Services and Mobile Banking Services from 21 June 2020 onwards. For details of the Cash Payout Scheme, please visit the website of the Scheme (www.cashpayout.gov.hk).


            2020-04-30

            Bank of Communications(Hong Kong)’s Branches Resume Normal Services

            In view of the latest situation, Bank of Communications (Hong Kong) Limited announces that all branches will resume normal services from 4 May 2020 (Monday).

             

            The safety of customers and employees is the Bank’s top priority. The Bank has implemented prudent precautionary measures in all branches and office premises, including enhancing disinfection and cleaning and all employees are requested to put on surgical masks at work. Employees will check customers’ body temperature when entering the branch premises, and customers are encouraged to put on surgical masks. Hand sanitizer is available in branches for use, if needed.

            The Bank is committed to maintaining quality banking services. Customers can visit the Bank’s branches or use the Bank’s e-service channels, such as internet banking, phone banking or mobile banking to access banking services. For enquiries, please call the Bank’s Customer Service Hotline at 223 95559.



            2020-04-26

            Bank of Communications (Hong Kong) Announces Branch Service Change Update

            Bank of Communications (Hong Kong) Limited takes precautionary measures to safeguard the health and safety of its customers and employees in view of the latest situation. The services of selected branches will be suspended from 27 April 2020 (Monday) until further notice. Except for the branches listed below, other branches open for business as usual.

             

            The services of the following branches are suspended:

            Branch Name

            Address

            Hong Kong Island

            Siu Sai Wan Branch

            Shop No. 217A-217B, Siu Sai Wan Plaza, Siu Sai Wan Estate, Hong Kong

            Shau Kei Wan Branch

            Shop 2-3, G/F., Tung Fai Building, 161-165 Shau Kei Wan Main Street East, Hong Kong

            Kowloon

            Tokwawan Branch

            Shop 1-3, G/F., Ocean Mansion, 370-376 Ma Tau Wai Road, Tokwawan, Kowloon

            New Territories

            Sam Shing Estate Branch

            Shop No. 4, G/F., Moon Yu House, Sam Shing Estate, 6 Sam Shing Street, Tuen Mun, New Territories

            Market Street Branch

            G/F., 49-55 Tsuen Wan Market Street, Tsuen Wan, New Territories

            Shatin City One Branch

            Shop 188, 1/F., Fortune City One, City One Shatin, New Territories


            The Bank will monitor the latest development of the situation and timely adopt appropriate precautionary measures according to the situation and risk assessment, i.e. temporarily close or reopen branches for service and adjust the service hour of branches.

            The Bank is committed to maintaining quality banking services in the special circumstances. Customers are advised to use the Bank’s e-service channels, such as e-Banking, phone banking or mobile banking to meet their banking needs. For enquiries, please call the Bank’s Customer Service Hotline at 223 95559.



            2020-04-19

            Bank of Communications (Hong Kong) Announces Branch Service Change Update

            Bank of Communications (Hong Kong) Limited takes precautionary measures to safeguard the health and safety of its customers and employees in view of the latest situation. The services of selected branches will be suspended from 20 April 2020 (Monday) until further notice. Except for the branches listed below, other branches open for business as usual.

             

            The services of the following branches are suspended:

            Branch Name

            Address

            Hong Kong Island

            West Point Branch

            G/F., 327-333 Queen's Road West, Hong Kong

            Siu Sai Wan Branch

            Shop No. 217A-217B, Siu Sai Wan Plaza, Siu Sai Wan Estate, Hong Kong

            Shau Kei Wan Branch

            Shop 2-3, G/F., Tung Fai Building, 161-165 Shau Kei Wan Main Street East, Hong Kong

            Kowloon

            Lam Tin Branch

            Shop No. 5 & 9, G/F., Kai Tin Towers, 51-67C Kai Tin Road, Lam Tin, Kowloon

            Tokwawan Branch

            Shop 1-3, G/F., Ocean Mansion, 370-376 Ma Tau Wai Road, Tokwawan, Kowloon

            New Territories

            Sam Shing Estate Branch

            Shop No. 4, G/F., Moon Yu House, Sam Shing Estate, 6 Sam Shing Street, Tuen Mun, New Territories

            Market Street Branch

            G/F., 49-55 Tsuen Wan Market Street, Tsuen Wan, New Territories

            Tai Po Branch

            Shop No. 1, 2, 26 & 27, G/F., Wing Fai Plaza, 29-35 Ting Kok Road, Tai Po, New Territories

            Shatin City One Branch

            Shop 188, 1/F., Fortune City One, City One Shatin, New Territories


            The Bank will monitor the latest development of the situation and timely adopt appropriate precautionary measures according to the situation and risk assessment, i.e. temporarily close or reopen branches for service and adjust the service hour of branches.

            The Bank is committed to maintaining quality banking services in the special circumstances. Customers are advised to use the Bank’s e-service channels, such as e-Banking, phone banking or mobile banking to meet their banking needs. For enquiries, please call the Bank’s Customer Service Hotline at 223 95559.



            2020-04-18

            Bank of Communications (Hong Kong) Notification of Mobile Banking and Internet Banking Services Enhancement
            Customer can transfer funds to non-registered account, register beneficiary account, pay bills up to 700 merchants and increase transaction limit via Mobile/Internet Banking, transfer and bill payment limits can also be adjusted. Phase 1 enhancement effective from 18 April 2020. For details, please click here.


            2020-03-28

            Bank of Communications (Hong Kong) Announces Branch Service Change Update

            Bank of Communications (Hong Kong) Limited takes precautionary measures to safeguard the health and safety of its customers and employees in view of the latest situation. The services of selected branches will be suspended from 30 March 2020 (Monday) until further notice. Except for the branches listed below, other branches open for business as usual.

             

            The services of the following branches are suspended:

            Branch Name

            Address

            Hong Kong Island

            North Point Branch

            Shops Nos. 1-4 on G/F., Maylun Apartments, 442-456 King’s Road, North Point, Hong Kong

            West Point Branch

            G/F., 327-333 Queen's Road West, Hong Kong

            Siu Sai Wan Branch

            Shop No. 217A-217B, Siu Sai Wan Plaza, Siu Sai Wan Estate, Hong Kong

            Shau Kei Wan Branch

            Shop 2-3, G/F., Tung Fai Building, 161-165 Shau Kei Wan Main Street East, Hong Kong

            Kowloon

            Lam Tin Branch

            Shop No. 5 & 9, G/F., Kai Tin Towers, 51-67C Kai Tin Road, Lam Tin, Kowloon

            Tokwawan Branch

            Shop 1-3, G/F., Ocean Mansion, 370-376 Ma Tau Wai Road, Tokwawan, Kowloon

            New Territories

            Sam Shing Estate Branch

            Shop No. 4, G/F., Moon Yu House, Sam Shing Estate, 6 Sam Shing Street, Tuen Mun, New Territories

            Market Street Branch

            G/F., 49-55 Tsuen Wan Market Street, Tsuen Wan, New Territories

            Tai Po Branch

            Shop No. 1, 2, 26 & 27, G/F., Wing Fai Plaza, 29-35 Ting Kok Road, Tai Po, New Territories

            Tseung Kwan O Branch

            Shop Nos. 252A, 252B & 253 on Level 2, Metro City Phase I, Tseung Kwan O, New Territories

            Shatin City One Branch

            Shop 188, 1/F., Fortune City One, City One Shatin, New Territories


            The Bank will monitor the latest development of the situation and timely adopt appropriate precautionary measures according to the situation and risk assessment, i.e. temporarily close or reopen branches for service and adjust the service hour of branches.

            The Bank is committed to maintaining quality banking services in the special circumstances. Customers are advised to use the Bank’s e-service channels, such as e-Banking, phone banking or mobile banking to meet their banking needs. For enquiries, please call the Bank’s Customer Service Hotline at 223 95559.

             



            2020-03-22

            Bank of Communications (Hong Kong) Announces Branch Service Change Update

            Bank of Communications (Hong Kong) Limited takes precautionary measures to safeguard the health and safety of its customers and employees in view of the latest situation. The services of selected branches will be suspended from 23 March 2020 (Monday) until further notice. Except for the branches listed below, other branches open for business as usual.

             

            The services of the following branches are suspended:

            Branch Name

            Address

            Hong Kong Island

            North Point Branch

            Shops Nos. 1-4 on G/F., Maylun Apartments, 442-456 King’s Road, North Point, Hong Kong

            Siu Sai Wan Branch

            Shop No. 217A-217B, Siu Sai Wan Plaza, Siu Sai Wan Estate, Hong Kong

            Shau Kei Wan Branch

            Shop 2-3, G/F., Tung Fai Building, 161-165 Shau Kei Wan Main Street East, Hong Kong

            Kowloon

            Lam Tin Branch

            Shop No. 5 & 9, G/F., Kai Tin Towers, 51-67C Kai Tin Road, Lam Tin, Kowloon

            Tokwawan Branch

            Shop 1-3, G/F., Ocean Mansion, 370-376 Ma Tau Wai Road, Tokwawan, Kowloon

            New Territories

            Sam Shing Estate Branch

            Shop No. 4, G/F., Moon Yu House, Sam Shing Estate, 6 Sam Shing Street, Tuen Mun, New Territories

            Market Street Branch

            G/F., 49-55 Tsuen Wan Market Street, Tsuen Wan, New Territories

            Tai Po Branch

            Shop No. 1, 2, 26 & 27, G/F., Wing Fai Plaza, 29-35 Ting Kok Road, Tai Po, New Territories

            Shatin City One Branch

            Shop 188, 1/F., Fortune City One, City One Shatin, New Territories


            The Bank will monitor the latest development of the situation and timely adopt appropriate precautionary measures according to the situation and risk assessment, i.e. temporarily close or reopen branches for service and adjust the service hour of branches.

            The Bank is committed to maintaining quality banking services in the special circumstances. Customers are advised to use the Bank’s e-service channels, such as e-Banking, phone banking or mobile banking to meet their banking needs. For enquiries, please call the Bank’s Customer Service Hotline at 223 95559.

             



            2020-03-14

            Bank of Communications (Hong Kong) Announces Branch Service Change Update

            Bank of Communications (Hong Kong) Limited takes precautionary measures to safeguard the health and safety of its customers and employees in view of the latest situation. The services of selected branches will be suspended from 16 March 2020 (Monday) until further notice. Except for the branches listed below, other branches open for business as usual.

             

            The services of the following branches are suspended:

            Branch Name

            Address

            Hong Kong Island

            North Point Branch

            Shops Nos. 1-4 on G/F., Maylun Apartments, 442-456 King’s Road, North Point, Hong Kong

            Siu Sai Wan Branch

            Shop No. 217A-217B, Siu Sai Wan Plaza, Siu Sai Wan Estate, Hong Kong

            Shau Kei Wan Branch

            Shop 2-3, G/F., Tung Fai Building, 161-165 Shau Kei Wan Main Street East, Hong Kong

            New Territories

            Sam Shing Estate Branch

            Shop No. 4, G/F., Moon Yu House, Sam Shing Estate, 6 Sam Shing Street, Tuen Mun, New Territories


            The Bank will monitor the latest development of the situation and timely adopt appropriate precautionary measures according to the situation and risk assessment, i.e. temporarily close or reopen branches for service and adjust the service hour of branches.

            The Bank is committed to maintaining quality banking services in the special circumstances. Customers are advised to use the Bank’s e-service channels, such as e-Banking, phone banking or mobile banking to meet their banking needs. For enquiries, please call the Bank’s Customer Service Hotline at 223 95559.

             



            2020-03-08

            Bank of Communications Hong Kong Announces Branch Service Change Update

            Bank of Communications (Hong Kong) Limited takes precautionary measures to safeguard the health and safety of its customers and employees in view of the latest situation. The services of selected branches will be suspended from 9 March 2020 (Monday) until further notice. Except for the branches listed below, other branches open for business as usual.

             

            The services of the following branches are suspended:

            Branch Name

            Address

            Hong Kong Island

            North Point Branch

            Shops Nos. 1-4 on G/F., Maylun Apartments, 442-456 King’s Road, North Point, Hong Kong

            Hennessy Road Branch

            G/F., Bank of Communications Building., 368 Hennessy Road, Hong Kong

            Siu Sai Wan Branch

            Shop No. 217A-217B, Siu Sai Wan Plaza, Siu Sai Wan Estate, Hong Kong

            Shau Kei Wan Branch

            Shop 2-3, G/F., Tung Fai Building, 161-165 Shau Kei Wan Main Street East, Hong Kong

            Kowloon

            Tsim Sha Tsui Branch

            Shop Nos. 1-3 on G/F., CFC Tower, 22-28 Mody Road, Tsimshatsui, Kowloon

            New Territories

            Tin Shui Wai Branch

            Shops 106A, 106B1, 106C & 107, 1/F, +WOO (Phase 2), 12-18 Tin Yan Road, Tin Shui Wai, New Territories

            Shatin Branch

            Shop No. 193, Level 3, Shatin Lucky Plaza, Shatin, New Territories

            Tiu Keng Leng Branch

            Shops Nos. L2-064 and L2- 065, Level 2, Metro Town, Tiu Keng Leng, New Territories

            Sam Shing Estate Branch

            Shop No. 4, G/F., Moon Yu House, Sam Shing Estate, 6 Sam Shing Street, Tuen Mun, New Territories


            The Bank will monitor the latest development of the situation and timely adopt appropriate precautionary measures according to the situation and risk assessment, i.e. temporarily close or reopen branches for service and adjust the service hour of branches.

            The Bank is committed to maintaining quality banking services in the special circumstances. Customers are advised to use the Bank’s e-service channels, such as e-Banking, phone banking or mobile banking to meet their banking needs. For enquiries, please call the Bank’s Customer Service Hotline at 223 95559.

             



            2020-03-04

            Press Release Bank of Communications Bank of Communications(Hong Kong)Launches Financial Services Relief Measures to Support Customers through Difficult Times

            For details, please click here

             


            于香港联合交易所有限公司上市之通告 — 交通银行(香港)有限公司500,000,000美元非累计额外一级资本证券发行
            详情请按此
            Notice of Listing on The Stock Exchange of Hong Kong Limited — Issue of U.S.500,000,000 Non—Cumulative Subordinated Additional Tier 1 Capital Securities by BANK OF COMMUNICATIONS(HONG KONG)LIMITED
            For details, please click here.


            2020-02-23

            Bank of Communications(Hong Kong)Announces Closure of Selected Branches

            Bank of Communications (Hong Kong) Limited takes precautionary measures to safeguard the health and safety of its customers and employees in view of the latest situation. The services of North Point Branch will also be suspended from 24 February, 2020 (Monday) until further notice. Except for the branches listed below, other branches open for business as usual.

             

            The services of the following branches are suspended:

            Branch Name

            Address

            Hong Kong Island

            North Point Branch

            Shops Nos. 1-4 on G/F., Maylun Apartments, 442-456 King’s Road, North Point, Hong Kong

            Taikoo Shing Branch

            Shop 38, G/F., CityPlaza 2, 18 Taikoo Shing Road, Hong Kong

            Quarry Bay Branch

            Shops 3 and 4 on G/F., 981A-981F King's Road, Chung Hing Mansion, Quarry Bay, Hong Kong

            Hennessy Road Branch

            G/F., Bank of Communications Building., 368 Hennessy Road, Hong Kong

            Siu Sai Wan Branch

            Shop No. 217A-217B, Siu Sai Wan Plaza, Siu Sai Wan Estate, Hong Kong

            Shau Kei Wan Branch

            Shop 2-3, G/F., Tung Fai Building, 161-165 Shau Kei Wan Main Street East, Hong Kong

            Kowloon

            Kwun Tong Branch

            Shop E, Block G & H, G/F, East Sun Industrial Centre, 16 Shing Yip Street, Kwun Tong, Kowloon

            Jordan Road Branch

            1/F., Booman Building, 37U Jordan Road, Kowloon

            Tsim Sha Tsui Branch

            Shop Nos. 1-3 on G/F., CFC Tower, 22-28 Mody Road, Tsimshatsui, Kowloon

            Cheung Sha Wan Plaza Branch

            Unit G04 on G/F., Cheung Sha Wan Plaza, 833 Cheung Sha Wan Road, Kowloon

            New Territories

            Tin Shui Wai Branch

            Shops 106A, 106B1, 106C & 107, 1/F, +WOO (Phase 2), 12-18 Tin Yan Road, Tin Shui Wai, New Territories

            Shatin Branch

            Shop No. 193, Level 3, Shatin Lucky Plaza, Shatin, New Territories

            Tiu Keng Leng Branch

            Shops Nos. L2-064 and L2- 065, Level 2, Metro Town, Tiu Keng Leng, New Territories

            Sam Shing Estate Branch

            Shop No. 4, G/F., Moon Yu House, Sam Shing Estate, 6 Sam Shing Street, Tuen Mun, New Territories


            The Bank will monitor the latest development of the situation and timely adopt appropriate precautionary measures according to the situation and risk assessment, i.e. temporarily close or reopen branches for service and adjust the service hour of branches.

            The Bank is committed to maintaining quality banking services in the special circumstances. Customers are advised to use the Bank’s e-service channels, such as e-Banking, phone banking or mobile banking to meet