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Cargo Insurance is the best assistant for you to run inward and outward trading business

You may have invested considerable time and money on your products in order to meet the high standards demanded by your customers. However, your goods may suffer loss or damage whilst being transported from one place to another, such as due to Act of God or third party's negligence. Cargo Insurance will provide compensation for loss of or damage to the goods whilst in transit in accordance with the policy conditions. This will give you a peace of mind and safeguard your financial well-being in the event of any loss of or damage to your goods during transit.

Product Details



In order to suit your different needs, Cargo Insurance offers a wide range of coverage options for different means of transportation:

By Sea

Institute Cargo Clauses (A), (B), (C)

By Air

Institute Cargo Clauses (Air) (excluding sendings by Post)

By Land Transit

Overland Transportation Clauses (By Train, Truck)


The coverage highlights of Institute Cargo Clauses (A), (B), (C):
(Box with tick''means the risk is covered)

Loss or Damage Reasonably Attributable To




Fire or explosion




Vessel or craft being stranded, grounded, sunk or capsized




Overturning or derailment of land conveyance




Collision or contact of vessel, craft or conveyance with any external object other than water




Discharge of cargo at a port of distress




Earthquake, volcanic eruption or lightning




Loss or Damage Caused By




General average sacrifice








Washing Overboard




Entry of sea, lake or river water into vessel, craft, hold, conveyance, container, liftvan or place of storage




Total loss of any package lost overboard or dropped whilst loading on to, or unloading from, vessel or craft




Malicious Damage




Both to Blame Collision




General Average/Salvage Charges




Forwarding Charges




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Coverage Extensions

Depending on the nature of risk, Cargo Insurance can offer additional coverage and extensions. War and strike risks can be offered and, fresh water damage, breakage, seepage and leakage etc. can be extended under the Institute Cargo Clauses (B) or (C).

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Competitive premium in accordance with the nature and value of the goods, voyage and the means of transportation.

Insurance Authority Premium Levy

Pursuant to the Insurance (Levy) Order and Insurance (Levy) Regulation, Insurance Companies will collect IA Premium Levy on insurance premiums from your insurance policies effecting from 1-Jan-2020 onwards. This is the legal obligation of policyholders to pay a levy when premium is paid. The levy will be collected by Insurance Companies and then remit to Insurance Authority as required by the law.

Details of levy can be referred to table below. For further information, please visit Insurance Authority Official Web

Policy Inception Date and/or Annual Anniversary Date Applicable Levy Rate Cap Per General Insurance Policy Per Policy Year (HK$)
From 1 Apr 2021 onwards
(date inclusive)
0.10% 5,000

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Claims Procedure


To contact the survey agent as stated in the policy immediately and apply for survey.


To claim immediately on the Carriers, Port Authorities or other Bailees for any missing packages.


In no circumstances, except under written protest, to give clean receipts where goods are in doubtful condition.


To ask the Carriers' or other Bailees' representatives to conduct survey if the loss or damage was apparent at time of delivery and claim against the Carriers or other Bailees for any actual loss or damage found at such survey.


To give notice in writing to the Carriers or other Bailees within three days after delivery if the loss or damage was not apparent at the time of taking delivery.

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Documentation of Claims


Original Insurance Policy


Original or certified copy of Invoice and Packing List


Original or certified copy of Bill of Lading and/or other contract of carriage


Survey Report and other documentary evidence to show the extent of the loss or damage


Correspondence exchanged with the Carriers and other Parties regarding their liability for the loss or damage

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Governing Law of Policy: Hong Kong Special Administrative Law

For enquiries, please visit any of our outlets or call our customer services hotline.


  1. The above information is supplied by China BOCOM Insurance Co., Ltd. and is for reference only. Please refer to the full wording of the policy provisions published by China BOCOM Insurance Co., Ltd. for detailed terms & conditions and exclusions.
  2. The insurance plan is underwritten by China BOCOM Insurance Co., Ltd. which is authorized by the Insurance Authority to provide general insurance business. Bank of Communications (Hong Kong) Limited is an appointed insurance agent of China BOCOM Insurance Co., Ltd. 

Underwritten By

China BOCOM Insurance Co., Ltd.

Please visit the website of China BOCOM Insurance Co., Ltd. ( for more information about the China BOCOM Insurance Co., Ltd. or download the form which is applicable to this insurance plan.

Important Notice:
Bank of Communications (Hong Kong) Limited (the “Bank”) distributes the product for China BOCOM Insurance Co., Ltd. The insurance plan is a product of China BOCOM Insurance Co., Ltd. but not the Bank. In respect of an eligible dispute (as defined in the Terms of Reference for the Financial Dispute Resolution Centre in relation to the Financial Dispute Resolution Scheme) arising between the Bank and the customer out of the selling process or processing of the related transaction, the Bank is required to enter into a Financial Dispute Resolution Scheme process with the customer.

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Customer Service Hotline: 223 95559

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