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2024/3/14

Banking System Upgrade Notice

We will conduct the bank system upgrade starting from 11:00pm on 13 April 2024 (Saturday) and certain bank services will be suspended during the period. Please click here for details.

 

2024/2/9

Customer Notice of Termination of MPF Payment Service of Bank of Communications MI Credit Card, please click here for details.

 

2024/2/9

Customer Notice in relation to amendments to “Bank of Communications Credit Card Fees Schedule”, “Bank of Communications CUP Dual Currency Credit Card Fees Schedule”, “Bank of Communications Pacific Credit Card Cardholder Agreement” and “Bank of Communications China UnionPay Dual Currency Credit Card Cardholder Agreement”, please click here.

 

2023/11/22

Bank of Communications Credit Card - Okashi Land Shopping Lucky Draw Result. For details, please click here.

 

2023/10/20

Starting from 1 January 2024, the Online Gift Card Balance Enquiry function for the Bank of Communications VISA Gift Card will be suspended. Customer could visit any of our outlets in Hong Kong or call our Customer Services Hotline (852) 223 95559 to enquire for the balance of the Gift Card.

 

2023/9/18

Customer Notice in relation to amendments to “Bank of Communications Pacific Credit Card Cardholder Agreement” and “Bank of Communications China UnionPay Dual Currency Credit Card Cardholder Agreement”, please click here.

 

2023/6/1

Notice of Amendments regarding FWD Cobrand Card product offer, Please click here for details.

 

2023/5/24

Kar Kar Redemption Center - Mong Kok and Kwai Chung Center will be operating until 30th June 2023 (Friday) and will be relocated to new Flagship Store in Tsim Sha Tsui on 2nd July 2023 (Sunday). Please click here for details.

 

2023/5/16

Notice of Credit Card Service System Upgrade
Due to system upgrade, the Coupon Station Service provided by Bank of Communications Co., Ltd Pacific Credit Card Centre will be suspended from 16 May 2023 until further notice. Please be aware that during the suspension period, customers will not be able to browse the merchants and promotion details, nor perform other functions such as coupon purchase or refund request. Should customers have any unused coupon expired during the suspension period, refund will be automatically arranged by the system.

For enquiries, please contact our Customer Services Hotline at (852) 223 95559 during office hours.


2022/12/15
Notice of Amendment to Charges for Bank of Communications Credit Card and Bank of Communications CUP Dual Currency Credit Card Services, please click here.

 

2022/3/22
Due to the latest epidemic situation of COVID-19, Kar Kar Redemption Center will implement new business hours from now. The latest business hour please refer to Kar Kar Redemption Centre website www.karkar.com.hk.

 

2021/11/19
The“China Southern Airlines” Mileage Redemption Service under Bank of Communications Credit Card's "Travel Reward Program" will be terminated starting from 20 December 2021. Cardholders can redeem “China Southern Airlines”Mileage from Bank of Communications Credit Card Bonus Point on or before 14 December 2021.

 

2021/08/13
Starting from 1 September 2021, Bank of Communications will discontinue the issuance of Gundam CUP Dual Currency Diamond Card, Please click here for details.

 

2021/05/14
Starting from 15 June 2021, the Bank of Communications VISA Gift Card will no longer be available for sale until further notice. Customers can use the existing gift card before its expiry date.

 

2021/01/21
The “China Eastern Airlines” Travel Reward Program will be terminated since 1 February 2021. Cardholders can redeem Eastern Miles points from Bank of Communications Credit Card Bonus Point on or before 26 January 2021.

 

2019/09/13

Starting from 1 January 2020, the Credit Card Paper Statement Service Fee HK$20 will apply for each charging period, the Fee is applicable to Bank of Communications Platinum Card and Bank of Communications CUP Dual Currency Diamond Card. To avoid the fee, please register the e-Statement Service now! For details of the fee, please click here. 


2019/08/14

Notice of Amendment of Bank of Communications Gift Card Cardholder Agreement, please click here.


2019/7/1
To enhance our service, newly upgraded "Double Fun Travel Service Package" Promotion Program will be launched soon. All phone registration will be suspended temporarily. Please register by phone on 10 July 2019(9:00a.m.).


2019/03/15

Notice of Credit Card Service System Upgrade
Due to the credit card system upgrade of our bank from 5am to 12:30pm on 31 March 2019 (Sunday) (Hong Kong Time), all credit card related services of Internet Banking/ Mobile Banking/ ATMs will be suspended. The system upgrade schedule could be adjusted without prior notice, we advise customers to make necessary arrangement in advance and apologize for any inconvenience caused. If you have any enquiries, please call our Customer Services Hotline (852) 2239 5559.


2019/01/25

Bank of Communications China UnionPay Dual Currency Credit Card Cardholder Agreement, please click here.


2018/10/08

Starting from 1 January 2019, the Credit Card Paper Statement Service Fee HK$20 will apply for each charging period. To avoid the fee, please register the e-Statement Service now! For details of the fee, please click here.

Due to the system upgrade, part of credit card service will be suspended from 2 am to 3 am on 16 September 2018. We apologise for any inconvenience caused.

2018/05/31

Customer Notice of Charges for Bank of Communications Credit Card and Bank of Communications CUP Dual Currency Credit Card Services, please click here.


Example 1: Customer who makes single eligible overseas spending with CUP Dual Currency Credit Card of HK$200

 Before Adjustment (On or before 31 July 2018)  After Adjustment (From 1 August 2018 and onwards)
 Will be entitled to 200 Bonus Point  Will be entitled to 400 Bonus Point

Example 2: Customer who makes single eligible overseas spending with CUP Dual Currency Credit Card of HK$300

 Before Adjustment(On or before 31 July 2018)  After Adjustment (From 1 August 2018 and onwards)
 Will be entitled to 600 Bonus Point  Will be entitled to 300 Bonus Point


2017/10/31

Notice of Amendments of Cardholder Agreement, please click here.
Cardholder Notice of Annual Fee Waiver & Review of cardholder's credit data, please click here.


2017/10/10

New welcome gift options are now available: "Antler Tirana 79cm Rollercase (Blue) with Travel Cosmetic Bag" or "Antler Tirana 79cm Rollercase (Pink) with Travel Cosmetic Bag" or "OTO Lite Footie (Model: LF-3800P)" or "German Pool Cold Press Juicer (Model: JUS-102)", please visit our Sub-branches for more details!


2017/07/03

The Bank of Communications CUP Gift Card will no longer be available for sale until further notice. For the existing Gift Card, customer can use it until its expiry.


2017/06/07

Regarding the KEIO PLAZA HOTEL TOKYO Year Round Offer, it is only applicable to Visa Credit Card and not applicable to Unionpay Credit Card. Sorry for any inconvenience caused.


2017/05/16

Since the Bank of Communications Mobile Wallet supplier will terminate the maintenance of the system of the mobile wallet platform, our Bank decides to terminate the "Bank of Communications Mobile Payment Service" on 12 July 2017 in order to safeguard the security of your credit card usage. All related transactions and App will be suspended. For enquiries, please contact our Customer Service hotline: 223 95559.


2017/04/21

Notice of Amendments of Charges for Bank of Communications Credit Card and Bank of Communications CUP Dual Currency Credit Card Services, please click here.


2017/4/11

Notice of Amendment about Credit Card Statement Arrangement, please click here.


2017/4/10

Regarding the Agoda Year Round Offer, it is only applicable to Visa Credit Card and not applicable to Unionpay Credit Card. Sorry for any inconvenience caused.


To borrow or not to borrow? Borrow only if you can repay !

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Customer Service Hotline: 223 95559

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