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FPS x PromptPay QR Payment

“FPS x PromptPay QR Payment” (Cross Border QR Payment Services) is officially launched on 4 December 2023. The bilateral linkage between Hong Kong’s FPS service and Thailand’s PromptPay service allows our customers to utilize their BOCOM(HK) Mobile App to make real-time FPS merchant payments based on the foreign exchange rate given, after using FPS to scan the QR code provided by PromptPay merchants. Likewise, Thai visitors can use PromptPay to pay at merchants via scanning FPS QR code in Hong Kong.


  • Over 8 million PromptPay merchants including upermarkets, night markets, malls, restaurants and department stores etc.
  • The convenient real-time scan and pay method will do away with the hassle of exchanging Hong Kong dollar for Thai Baht.
  • Brand new cross-border payment method with no handling fee.

Steps for the payment

  1. Click“QR Code Receive / Pay”in the main page of BOCOM(HK) Mobile App.
  2. Log on to Mobile Banking (log in with your mobile token password or biometric authentication).
  3. Scan #(Open Scanner to scan PromptPay merchant QR Code to make a payment).
  4. After scanning the QR code, the exchange rate, amount in Hong Kong dollar and amount in Thai Baht will be shown instantaneously.
  5. Confirm the payment after verifying the transaction information.

# Smart tips: First-time user will receive a notification to activate“Cross Border QR Payment Services”. Please follow the instruction to setup the daily transaction limit for“Cross Border QR Payment Services”before use.

PromptPay Merchant identification

PromptPay is a Thailand based real-time payment system launched in 2017. Covering over 8 millions merchants, it is widely used by Thai residents. Customers can identify PromptPay merchants through the following logo:

There are five Thai banks supporting FPS x PromptPay QR Payment service:

Bangkok Bank Public Company Limited (BBL)
Bank of Ayudhya Public Company Limited (BAY)
Siam Commercial Bank (SCB)
Kasikornbank Public Company Limited (KBANK)
Krungthai Bank (KTB)

Please refer to the picture below for QR codes provided by PromptPay merchants:

Please click here for Security Tips of using Mobile Banking Services.

Using Faster Payment Services is subject to terms and conditions, please click here for details.

Risk Disclosure Statements for Foreign Currency Exchange
  • Foreign currency exchange are subject to exchange rate fluctuations which may involve risks. The fluctuation in the exchange rate of foreign currency may make a gain or loss in the event that customer converts the Hong Kong dollar into foreign currency.

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