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Current Location >> Personal Banking>> Internet Banking>> Overview


Provide you with NEW Internet Banking services in ALL-IN-ONE, ALL-ROUNDED, THOUGHFUL services just in BOCOM

We care your needs, our Internet Banking services strives for serving you with all-in-one and all-rounded services every moment. No matter whether you want to manage your wealth or make your investment, the all-in-one, all-rounded, thoughtful services of Internet Banking can assist you. Simply use ONE Internet Banking account to let you manage your accounts or invest for gaining wealth so easy, at any time!
 

Internet Banking Services

Internet Banking Services offer various online financial services and its easy operation helps to manage your accounts more effectively. After logging into Internet Banking Services, you can operate your personal and joint1 accounts and enjoy the following services2:


  • Account enquiry (Enquire on BOCOM (HK) deposit accounts, investment accounts, BOCOM Account (Mainland) and transaction records)
  • Fund transfer to BOCOM (HK) accounts/ BOCOM Account (Mainland)/ local bank account/ overseas account
  • Bill payment service and enquiry
  • Credit Card service
  • Time deposit service
  • Online purchase of insurance Travel insurance, China medical card, home insurance, Foreign domestic helper insurance
  • Loans application
  • MPF Services
  • Securities trading
  • Foreign exchange/ FX margin
  • Bonds subscription and trading
  • "Deposit EXTRA" Investment Deposit
  • Investment Funds subscription/ switching/ redemption/ regular investment plan
  • E-statement services (List of E-statement)
  • Online deposit and investment accounts opening
  • Account settings
e.g. Transfer/bill payment limit setting, activation of security device, account maintenance, overseas cash withdrawal service, etc…
  • Customer services
e.g. Apply for cheque book, stop cheque payment, update personal information, apply for "S2 Payroll Account" Services, safe box rent/deposit payment, service appointment, update investment profile analysis, etc…

Remarks:

    1. Not applicable to joint bank accounts with both-to-sign agreement.
    2. Certain services require a security device to proceed.
    3. The insurance plan is underwritten by China BOCOM Insurance Co., Ltd. Bank of Communications (Hong Kong) Limited (the Bank) is an appointed insurance agency of China BOCOM Insurance Co., Ltd.. Please refer to the policy provision for the terms & conditions and exclusions of the insurance plan and the policy provision shall prevail. The policy provision could be browsed and downloaded via Internet Banking. In respect of an eligible dispute (as defined in the Terms of Reference for the Financial Dispute Resolution Centre in relation to the Financial Dispute Resolution Scheme) arising between the Bank and the customer out of the selling process or processing of the related transaction, the Bank is required to enter into a Financial Dispute Resolution Scheme process with the customer; however any dispute over the contractual terms of the product should be resolved between directly China BOCOM Insurance Co., Ltd. and the customer.



    Contact Us

    Customer Service Hotline: 223 95559

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