Mobile Token and Biometric Authentication - Bank of Communications (Hong Kong) Limited

Banking Services

└BComBEST Private Services

└Exclusive Services

└Exclusive Privileges

└Wealth Management

└BComBEST Services

└Flexible Financial Services

└Cross Border Wealth Management Advantages

└Comprehensive Wealth Management Services

└Exclusive Privileges

└BOCOM FORTUNE Services

└Bo Bo Asset┼

└Deposits

└Savings Deposit

└Current Deposit

└Time Deposit

└Club Deposit

└Payroll Account Services

└Safe Deposit Box

└Transfer Services

└Intrabank transfer

└Local transfer Services

└Remittance Services

└Autopay service

└Payment Channels

└eCNY Wallet Top Up by FPS

└Renminbi Services

└ATM Card

└Services for Mainland Students in Hong Kong

└Privileged Services for Overseas Chinese

└Online BOCOM Account Mainland Services
Remote Account Opening Service
Account Opening Appointment
Account Opening Documents
Investment

└Securities Trading

└Securities Margin Trading

└China Connect Securities

└Investment Fund

└Bond Investment

└Certificate of Deposit

└Foreign Exchange

└"Deposit Extra" Investment

└Equity Linked Investment

└Precious Metals And FX Margin Trading

└Financial Info

└Investment Products Risk Level
FX Zone
Credit Card

└Latest Promotions and Offers

└Spending Offers

└Merchant Offers

└Local Merchant Offers

└Overseas Merchant Offers

└Year Round Merchant Offers

└Mainland China Merchant Offers

└Reward Programs

└Cash Rebate and Bonus Point Program

└Bonus Point Catalogue

└Travel Reward Program

└CUP Dual Currency Diamond Card Privilege

└Visa Platinum Card Privilege

└Northbound Travel for Hong Kong Vehicles

└Credit Cards Introduction

└Gift Cards

└Payment Channels

└CUP Dual Currency Diamond Card Privilege

└UnionPay App

└UnionPay QuickPass

└UnionPay QR Code Payment Services

└Visa Platinum Card Privilege

└Visa Checkout

└Octopus Automatic Add Value Service

└Apple Pay

└Spending & Purchase Instalment

└Cash Instalment Plan

└Purchase／Statement Instalment Plan

└Credit Card Cash Advance Program

└Other Service and Information

└Hot News

└Credit Card Application Status Enquiry

└Credit Card Activation

└Financial Flexibility

└Verified by Visa

└e-Statement Service

└Security Notes

└Payment and Charges

└Payment Methods

└Forms and Documents Download

└Notes for New Cardholders

└Customer Services
CHIP ATM Card Activation
Mortgage
Loans

└DreamCash Personal Loan

└DreamCash Balance Transfer

└Greater Bay Area Property Owner Personal Loan

└DreamCash Electric Vehicle Loan
Insurance

└Travel Insurance

└China Medical Card

└China Medical Card

└China Medical Card-GBA Surfing

└Life Insurance

└Whole Life Insurance

└Endowment Insurance

└Juvenile Life Insurance

└Retirement Insurance／Annuity

└Universal Life Insurance

└Critical illness Insurance

└FNA Appointment

└Make Appointment

└Enquire / Amend / Cancel Appointment Record

└Accidental Insurance

└Home Insurance

└Foreign Domestic Helper Insurance

└Medical Insurance

└Fire Insurance

└Motor Insurance
MPF
Internet Banking

└Overview

└Online Exclusive Offer

└Online Bill Payment

└Internet Banking FAQ

└About Internet Banking

└Activation and Login

└Securities Services

└Internet Precious Metals And FX Margin Service

└Time Deposit

└Account Enquiry

└Insurance

└Fund Transfer

└Credit Card

└Loans

└Foreign Exchange

└Bill Payment

└MPF Services

└E-statements and e-Advice

└Bonds

└Customer Services

└Deposit EXTRA

└Service Settings

└Funds

└Two-factor Authentication
Mobile Banking
Mobile Token and Biometric Authentication
Cardless Cash Withdrawal Service
BOCOM HK WeChat Official Account
Bank Charges
CRS FAQ
Barrier－Free Services Guidelines
SMART KIOSK Services
Open API

Overviews

Details

FAQ

Security Tips

Mobile Token Services include

Mobile Token Services include：

Login to Mobile Banking Services (include investment function)
Generate one-time Security Code
Biometric Authentication

Internet Banking

Fund Transfer
- Transfer to unregistered BOCOM (HK) accounts
- Transfer to unregistered local bank accounts
- Transfer to unregistered overseas bank accounts
Bill Payment (applicable to designated merchants )
- Pay and enquire bill
- Register and pay unregistered bill
- e-Donation
Investment Services
- Securities
- Investment Funds
- Bonds
Life Insurance
Customer Services/Account Settings
- Update personal information
- Overseas Cash Withdrawal Service activation
- Raise transfer/bill payment limits
- Electronic Direct Debit Authorization
- Update E-mail address
- Account opening*
- Update Self-Certification Form*
e-Statement Services*

*After activation of mobile security key，security code will be defaulted for identity verification and no SMS password will be provided for the above services.

Mobile Token is available on

iOS

iPhone 5s or higher model with iOS 13.0 or above

Android

Android phone with Android 8.0 or above AND compatible with Trusted Execution Environment (TEE) or Secure Element (SE).

Biometric Authentication is available on

iOS Face ID

Available on iPhone models that support FaceID

iOS Touch ID

Apple iPhone 5s or later models that support fingerprint identity sensor.

Android Fingerprint Authentication

Android phones with Android OS version 8.0 or later versions AND compatible with Trusted Execution Environment (TEE) or Secure Element (SE).

Useful Links

Contact Us

Customer Service Hotline: 223 95559

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